Public Storage Self-Storage Units at 10600 W State Rd 84, Davie, FL

Have Been renting here for five years and continuing. Dian, Facility Front Desk Commander, provides outstanding customer care. She is direct, straight shooter and honest with a dynamite smile. Her expertise in the system is unsurpassed. The facility itself is very clean, secure, and well maintained. A definite go-to place for true storage value.

What an exceptional experience! Dian was both knowledgeable and personable in assisting my parents and I with the verification of insurance for personal property stored at this location. What a pleasurable and hassle-free experience!

I stopped by to provide additional paperwork, and handle other transactions, regarding my account. Dian was terrific! She was friendly, professional, and very knowledgeable. Dian took care of all the transactions in a matter of a few minutes. Thank you, Dian! Keep up the great work!!

Best location. Friendly staff. They are willing always to help.

Used to Be Great – Now It’s a Nightmare I’ve been renting a unit at this location for almost 5 years, back when it was More Space Storage—and it was excellent. The staff was friendly, the office had coffee, snacks, a comfortable waiting area with chairs, and there were always multiple employees available to help. It really felt like they cared about the customer experience. Since Public Storage took over, everything has gone downhill. They removed all the chairs in the office. Now, everyone has to stand around while waiting. The coffee/snacks/drinks station? Gone. Worst of all: they cut the staff down to just one person working the entire property. I went in today and had to wait 30 minutes just to be helped. The guy in front of me had five units and couldn’t even finish his business because he felt bad for holding up the line. Totally unacceptable. Another time, I got stuck inside the facility. I followed another car in, and then my gate code wouldn’t work. The office was empty and dark. It felt like the place was abandoned. Eventually, the code worked again, but it was a stressful and unsafe experience. This place has gone from a well-run storage facility with great service to a poorly managed, frustrating mess. If you're considering renting here, think twice.

Dian was amazing. She really took her time and helped me to get the space I needed. Would recommend. She was the best.👌

Dolly exelente atención

I love how professional Dian the manager is. Before she even helped me i observed the test of her patience with upset customers not understanding why things were glitching in thier account. She was trying her best to answer every question to the best of her abilites. Once she was done and i stepped up, i applauded her for her professionalism. I think Public storage should be proud to have Dian as the face of thier new building. I reccomend requesting Dian’s help. She will answer any question you may have. You can even ask the same question twice and she will still answer it lol.

Perfect to work with, staff is super friendly and helpful. Highly recommended.

Great customer service patient, helpful, very courteous

Dian was very helpful and patient. Answered all of our questions.

Dian was very helpful, explained everything clearly.