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Public Storage Self-Storage Units at 2525 E Michigan St, Orlando, FL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 35/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 35 /mo $ 50Best Price Label+ one-time $29 admin fee
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5'x6'Online only price$ 35/mo
Small 5'x6'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 35 /mo $ 50Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 42/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 42 /mo $ 60Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 65/mo
Medium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 65 /mo $ 130Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 65/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 65 /mo $ 130Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 66/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 66 /mo $ 132Best Price Label+ one-time $29 admin fee
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5'x15'Online only price$ 70/mo
Medium 5'x15'- ground floor
- outside unit, rollup door
- locker
- drive up access
$ 70 /mo $ 100Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 70/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 70 /mo $ 95Best Price Label+ one-time $29 admin fee
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5'x8'Online only price$ 74/mo
Small 5'x8'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 74 /mo $ 100Best Price Label+ one-time $29 admin fee
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8'x10'Online only price$ 84/mo
Medium 8'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 84 /mo $ 120Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 84/mo
Medium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 84 /mo $ 120Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 91/mo
Medium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 91 /mo $ 182Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 132/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 132 /mo $ 170Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 161/mo
Large 10'x25'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 161 /mo $ 230Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 176/mo
Large 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 176 /mo $ 227Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 189/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 189 /mo $ 270Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 203/mo
Large 10'x30'- outside unit, rollup door
- enclosed
- drive up access
- boat or vehicle
$ 203 /mo $ 290Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Orlando
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Storage Near Orlando FL 32806
Self storage near Orlando Executive Airport is located at S. Bumby Avenue, and convenient to State Road 435, I-4, and Holland East-West Expressway. Find us near Griffin Park Historic District, Orlando Central Business District, and the communities of South Orange, Lake Como, and Conway.
Small Storage Units Near You in Orlando
Frequent flyers out of Orlando Executive Airport can stow travel items close to the runways in one of our small storage units. Golf storage is a popular option in an affordable 5x5 storage unit. Tuck away clubs after a round at your favorite fairways to keep your trunk free for other hauls. These handy storage rentals are about the size of a large closet and useful for all kinds of organizing projects.
Households around Conway Elementary School looking to declutter can stow all-ages recreational gear in a 5x10 storage unit for outdoor fun at Barber Park and day trips to the beach along the Space Coast. Behind the athletic equipment, fishing tackle, and beach gear, pack in holiday decorations, wintery garments, and other rarely used items.
Medium Storage Units Near You in Orlando
If you are expecting a new member of the household clear out space with a 5x15 storage unit. Capable of holding two rooms full of belongings, these units are useful if you are renting out your place short-term and need to clear the decks. Bike storage fits nicely in these long storage spaces after riding the Shingle Creek Trail, rather than cluttering up your lanai or patio.
Sharing a home at Conway Forest Apartments, 530 East Central Condos, or a place nearby? Store duplicate furniture in a 10x10 storage unit to keep common areas as uncluttered as possible. If you are downsizing, store three rooms worth of mirrors, decor, clothing, and furniture while you decide what to keep. Small businesses along Michigan Street or in the Central Business District running low on space can use one of these square storage units for excess inventory, furniture, and all kinds of supplies.
Large Storage Units Near You in Orlando
Capable of accommodating four rooms full of furnishings, a 10x15 storage unit is great during remodeling projects or when moving apartments. These hefty storage rentals are ideal for long kayaks, canoes, and standup paddleboards. If you are an avid paddler, grab an outdoor storage unit because the drive-up access makes loading and unloading watercraft much easier for frequent use along Wekiva River or Rock Springs Run in Wekiva Springs State Park. Pack in camping or fishing gear along with your oars, paddles, and safety equipment. Or clear out your garage and park the cars inside again.
Homeowners around Boone High School or Griffin Park Historic District planning to renovate can store five rooms of furnishings in a 10x20 storage unit. If you are just moving to Orlando, Conway, or are between residences, store the contents of a three-bedroom home in one of these large storage rentals while you house hunt.
Climate Controlled Storage Near You in Orlando
Storage near 32806 offers indoor climate controlled storage units plus outdoor storage units with convenient drive-up access in a wide range of useful sizes. Just look for our Public Storage orange rollup doors whenever you are moving, renovating, downsizing, or decluttering.
Orlando Public Storage has storage solutions to fit both residential and commercial needs about 4 miles southeast of Downtown Orlando.
When too much clutter piles up or you are just moving to Orlando, take advantage of our eRental program to book a contact-free move-in.
Find additional storage near 32806 at 2275 S Semoran Blvd, Orlando FL 32822 and 653 Maguire Blvd, Orlando FL 32803.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 462)
Bad service they are never in the office and claim a person is on site worst storage ever bad location and receptionist over the phone as well had to file formal complaint first phone call to supervisor
Public Storage, yet again, without Notice, increased my rent from $90 per month (an increase from their original advertised online price of $67) which I still reluctantly paid. Now three months later, they have again increased the rent to $126.08 per month. This is predatory pricing at best and violates Florida law at worst. There was no Consideration for a 100% price increase from the original $67 per month advertised price back in September 2024. That is not reasonable.
absolutely inhumane. in 1 year, my rent has DOUBLED. it goes up about 30% every 4 months. i can not wait until i have the time to get my things out of this unit and tell everyone to stay far away from this company.
Fantastic place, great customer service, Jon was a lot of help with unloading something heavy and autumn has great customer service.
Quick and easy, and reasonably priced! Autumn was wonderful and kind, and showed me my locker options and where mine was at. Thank you so much!
Autumm is the BEST !
Autumm didn't just help me she over exceeded my expectations and went over and beyond to help me with a mistake another employee had made. Thank you so much for taking the time to help me and for keeping me as a happy customer !
Absolutely terrible customer service. They spam your email and phone with 20 messages a day and won’t let you unsubscribe. Their customer service is beyond rude and won’t help with any issues (Ley). So frustrated i’m trying to cancel and rent elsewhere, but shocker they won’t let me do that either!! Could not recommend a company less…
I can't thank Alena at Public Storage enough for her outstanding customer service! I was dealing with a major issue where the corporate representative mistakenly scheduled my appointment in a different state. Alena went above and beyond to fix the situation quickly and efficiently. She was patient, professional, and truly cared about making things right. Her dedication and problem-solving skills turned a frustrating experience into a positive one. If you need help at this location, Alena is the person to ask for! Highly recommend!
Nice and safe place. I live the digital access to enter and exit the premises.
Came at 6..the gate was broken and there was no one in the office despite the closing time being 8 then found out that they put us in the corner making it even more difficult to store our items..never have I had to deal with a situation like this but the fact I couldn’t even call someone makes me wish I could leave negative stars..
Autumn is the BEST. She is such a professional. You can see she really cares about the property and has great customer service. Thank you Autumn for all the help with my storage units. Howie
Thank you Auutmn
Autumn was very helpful and made the whole process really smooth and easy!
Autumn is Probably one of the nicest most easiest person to work with. She made it super easy and fast to find our unit and to set us up so we could rent here would definitely recommend communicating with her when it comes to finding a storage and renting one.
Autumn has outstanding customer service and took the time to make sure I got the best space with an awesome rate!
Autumn was very acknowledging and helped me find exactly what I needed! The Establishment was very clean and looks like it's been very well kept. I will definitely be recommending this for any family and friends that need some extra space for their stuff!
Helpful personnel. Clean unit with plenty of space. Easy access with the app. Very pleased.
This location is very clean and safe environment that I am very much pleased with. I also like to make well-known that I am very much in love with the customer service that I received from Ms. Autumn she really goes above and beyond making sure that I am well taken care of as a tenant truly hope that this message reaches any manager. I truly give her customer service a 10/10 and I have recommended this location two others. With that said have a blessed day
Hello! I'm eager to share my impressive experience from yesterday. Autumn at Public Storage demonstrated exceptional professionalism and courtesy while helping me with my unit. Her prompt responses to my questions and concerns ensured a smooth rental experience. Autumn, your hard work and commitment to excellence are truly appreciated! Thank you
Worst Storage in town! A bunch of scammers! Don't use auto pay but will take the money & claim you didn't pay! Worst service in town! Find a new place because these guys are scammers!!!
Worst storage facility in town! They have you set up auto pay, then don't use it! Then sell all your stuff! Why set up auto pay if you don't use it? Scammers!
I had an excellent experience at Public Storage today, thanks to Shawna. She was incredibly helpful and knowledgeable, guiding me through the rental process with ease. Shawna took the time to answer all my questions and made sure I found the perfect unit for my needs. Her friendly demeanor and professionalism made the entire experience enjoyable. I highly recommend Shawna and this facility to anyone looking for storage solutions!
I hate writing this review because I had such a great experience at first. I signed up for a promotional rate of $67 per month. After 4 months of timely payments and barely utilizing my space, I got a notice saying my monthly rate was increasing almost $30 per month. To make matters worse, I was disputing the charge for November out of principle (given it is a clear bait and switch tactic), I got a notice that a $20 late fee was added to my account literally two days after both the federal and state government announced emergency declarations for Hurricane Milton. It seems very predatory to offer a discounted rate, then 4 months in switch it on people after they have their belongings moved in and then adding a late fee during a Category 5 hurricane when everyone is focused on life-saving preparation measures. Very upsetting behavior from Public Storage and will be taking my business elsewhere!
Autumn was amazing , great customer service, great communication , thank you. Very easy process and answered all my questions and concerns .
Autumn was helpful and polite. She answered all of my questions. The facility was clean. Rental process went smooth.
Rosemary thanks girl you rock!!!!
Thank you Autumn for you help
Thanks Rosemary for all your help with my move in you have such great customer service.
Rosemary gave us excellent service and solved any problems we had.
Rosemary was extremely helpful in a time of moving and stress she made it so easy. Thank you !
Rosemary you are the truth. Thanks 😊
Please save yourself and stay far away from this place!! They have shady business practices and it’s so hard to get a hold of someone. They tell you to use their virtual assistant which is a joke because it’s only programmed to answer certain questions. If you want a good storage company try Michigan mini storage. I was there for years with no problem and I’ve only been with public storage for 4 months and already having problems. The only reason I switched was cause it was cheaper but that was even a joke cause they’ve already gone up in price and exceeded what I was paying before, and I’m sure they will just keep raising their prices every few months. I am cutting my losses and paying the outrageous price they say I own and getting out of here quick!! You live and learn!!
Thanks to Rosemary for an easy check-in!
Missy is amazing!
I recommend this storage place over any other in the area , me and my husband visited a few near by but this one took the cake , it was very organized and the units were impeccable, also I’d like to recommend working with Melissa she was absolutely amazing with helping us get the ideal unit for our stuff .
I would like to rave about the service I received from Melissa , She was very attentive helpful and kind helping me select the correct storage unit for my moving needs, it was a pleasure to have her assist my family with this process.
Thanks Rosemary!!!!
Easy online management. Very secure
Thanks Ms Rosemary for all your help today and for being in the office to help me. Such Great Customer Service.
Missy was very helpful and answered all of my questions. She even helped me find my unit and showed me how to use these new locks that I’ve never used before.
Missy was extremely nice and helpful. She answered my questions very efficiently…great place to rent!!!
Property manager Shawn was helpful
Shawn was very helpful and quick to set up storage a contract. Answered all questions, highly recommend this place.
After going there 3 times there was someone there(that was after I pushed the office button and sat outside for about 10 minutes). He wasn't very helpful and I didn't rent from there.
I had a last minute reservation booked online. Everything was quick and easy. I had a slight issue with my lock, but Shawn returned my calls promptly and took care of my situation quickly
Is very good attendance Mr Shawn is very professional man tank very much
Great service, very polite & friendly
Great job Shawn is the best
Shawn was very good, most helpful
Shawn was great I recommend this storage great services.
Excellent outcome today, 10 stars to my guy at Michigan storage. Shawn thank you for helping us get the right size and type of unit. Answered all my wife’s questions and concerns. Highly recommend you ask for Shawn when you need storage. Guy is straight up and kind
Shawn at 2525 was very helpful and and I was completely satisfied with the way he presents him self. I would recommend asking for Shawn.
Clean, secure, convenient
Big thank you to Shawn he made my first time renting process so smooth, if you’re going to public storage make sure you ask for Shawn he’s the man!!
Absolutely the worst place for customer service. No one ever answers the phone or returns calls. Way overpriced. $170 for a 5x10 what!!!! Time to move on.
Okay so your little virtual assistant doesn't even understand. So why don't you call the Michigan location and find out about my unit!!!
Oh and I'm locked out with no balance due, because Sean or Shawn lost my paperwork so the lady never cut my lock so I could get back in.
Wonderful experience with Melissa at this property she was more than helpful with getting me moved in and taken care of. Highly recommend.
You have to go down there and talk to Shawn, He helped me get a unit,process was simple, and if there ever was a question or concern he made sure it was taken care of right away.
Melissa Romano was very helpful with getting my unit today. Always beat when people make it easy for busy people.. thanks
Great location and Sean was very helpful in getting me going on my storage unit and very knowledgeable. Definitely would recommend to friends and family
I had been searching for a storage unit for a few weeks when I called and spoke with Shawn. I wasn’t set on going with this location but he sold me with the customer service I experienced. Moved in a few weeks ago and it’s been a pleasant so far. Thank you, Shawn!
My experience at public storage has been great the agent there Shawn he gave me heads up on everything and really help me with the purchase. Was seamless.
Shawn is the best! He help me in understanding and picking the correct storage unit! I recommend ANYONE to ask for him and you won't be disappointed! Thank you again !
We needed a last minute storage and was calling all over but nobody cared to help us as in-depth as this location did. Shawn was the person at this location who went above and beyond and gave us options based on our needs, this was our first time renting a storage unit and he made the experience absolutely seamless. Great guy! Great place !
Shawn was great to talk to! Great customer service and really puts the customer first!
Shawn was great
Went to Public storage and Shawn was amazing! He answered all of my questions perfectly. Ask for Shawn if you end up at this location!
Gem is phenomenal. Great customer service. Property clean and well kept. She’s very informative and helpful. If you have any storage needs, RENT HERE!! She is the best!!!
Gem was wonderful. Very professional and efficient! Clean property
Gem , was 3XCELLENT, TOOK THE TIME TO HELP US. AND HER SMILE WAS...
THE BEST SERVICE !!!
If I could give more than 5 star I would Gem is a definitely the meaning of her name her customer service is out of this world office was clean and had a pleasant smell very welcoming and safe i would highly recommend this property to family and friends near and far I would use them again anytime for any large or small spaces.
Gem you are the best. Thank you so much for helping me out with my storage. You’re a life savor!!
Gem and Sarah were so wonderful and a great help. Such a dynamic duo
GEM AND SARAH was FRIENDLY AND VERY HELPFUL with everything I needed!!
Gem and Sarah were a pleasure to speak to and was a great help in finding the space we needed. Truly a delight. Such wonderful help and great conversation.
Gem you are so awesome. Thank you for all your help.
Gem you are awesome. Thanks for all your help. Perfect location and price for my unit!!!
Gem thank you for all your help!
Went to Public storage today to get information and Gem was very nice and helpful. She answered all my questions and gave me the best options for my current life situation. Thank you for your listening ear, Gem. You are very kind!
It was a pleasure meeting you Ms. Gem. Great lady. Thank you for all your help.
Thank you for all your kindness Gem. You're a doll.
Gem was great. Took the time to show me the facility and get me all set up. Great customer service.
I went to rent a space and was greeted by Daniel. He was delightful and friendly and helped me find the perfect space for my needs. Plus, he walked me through the whole process to set everything up which made a potentially stressful experience incredibly easy. I’d recommend this super convenient location to anyone who needs storage and hopefully you have the pleasure of being assisted by Daniel while you’re there!
Daniel was the best. Explained everything out in detail. Helped find the correct size needed. And tried to get us a unit closest to the door. He was awesome. If I ever need another unit I would come back here and request Daniel as my associate.
Daniel has an eye out for security and is also very helpful at all times…I was in a rush and left my unit unsecured, and he called me quickly to notify…thanks so much!
Had a great experience renting from Gem! Gem was extremely friendly and helpful, she answered all the questions we had!
Thank you for all your help, Gem. Helped me find a great price for my unit AND location for my business. You’re a life savor!
Great place to store my items. Daniel was very professional and explain the whole rental process. Which reassure me I choose the right location. Thank you Daniel
Driving past this property I spotted someone cleaning in this scorching sun!! I am someone who is greatly appreciative of hard workers. I had to get her name and leave her a review. Gem, you are truly a kind spirit. Public Storage, take care of her. The way she is making sure to take care of your property!!!
This is the first time I finally got a property manager in the office. And Gem with a great smile and an attitude to go along. Thank you so much Gem !!!
One best storage place I visit. Daniel was friendly and kind. Properly was clean and office actually smell great as well. Thank Daniel for wonderful visit and being informative. Daniel your the best
Great price. Nice service. Great area. Thanks Daniel
Great prices. Different sizes. Great customer service. I had great tour of the property. Thanks Daniel
Daniel was great help to me. He help understand the moving out process. Really have an amazing experience at this facility
Daniel was the biggest help today!!! I can’t believe how great the customer service was!!! Thank you Daniel
Daniel is a very out going person and every time I come to make an payment he always have an smile on his face and he very friendly and respectful.
Daniel was extremely helpful showing me my unit and helping me with getting a bigger space
Daniel was so helpful today in moving out
Daniel nice guy. Great person. See him sometime. Thanks Daniel.
The best storage in orlando. Daniel great guy. Please check him out. Take a visit at this location. Daniel will address all concern of renting a unit and price.
Daniel me ayudó a encontrar una unidad limpia y económica !
This place clean and have great service. I know place was right one when Daniel greeted me with warm welcome. Thanks Daniel for being very patient and attentive
Daniel is awesome. Very knowledge person. He help us find right size within our budget
Daniel was great. I enjoy my rental stay at this location. Customer service is excellent. Thanks Daniel
Daniel is amazing person. Great service. Love storaging here
Daniel was amazing on his customer service, explained every question I had!!! 😌
Let me start by saying the customer service was outstanding, and if I had to rate that alone, it would be a 5 Star… very helpful and very pleasant.
I like the idea of doing everything online, signing a contract, paying, downloading an app, and getting access to my unit without speaking to anyone… Great idea.
I signed the contract and paid for a 10 x 20 storage unit so I could store my vehicle. BUT, The actual storage space was only 9‘7“ by 18‘6“. My vehicle did fit with 6 inches to spare front and back. They had another unit available at the time, if I wanted to switch.
Hope this information is helpful! Thanks
I do not recommend using Public Storage. I had a horrible experience with customer service and given misinformation. You will spend more than what it’s worth for a storage space. Do yourself a favor and use another storage company.
I had an absolute garbage experience with the rental and trying to obtain a refund. Each time I’d call I would get a different answer. They are not helpful and unprofessional. They only care about taking your money.
Daniel has an amazing personality! Fantastic customer service and was very helpful!
Daniel was very helpful and informative!
had a great experience renting! Daniel was extremely friendly and helpful, answering any questions we had!
Daniel was the best at setting up my first storage unit. Very informational and quick! Excellent service.
Daniel was very helpful. I has trouble with online service. He help me with e-rental. Thanks you Daniel for being patient and kind.
This location is clean and office smells nice. Daniel W was very helpful with my visit. Thanks you Daniel
Daniel was very helpful
Today Daniel at Public Storage on E. Michigan St. went above and beyond to resolve my storage fee issue. He was friendly, professional and understanding. Having employees like this is a true asset and because of Daniel's great service I am writing my first google review. Thank you for exceptional service!
Daniel was very helpful. Wonderful experience. Will rent again in the future
Daniel was great person. Wonderful soul. Thank you Daniel
Good morning. Yesterday I was visiting multiple storage place. This one stood out cause how clean and office smells good. I also love how when I walk to door to open it. He meet at door and held open for me. Very pleasant. Great customer service. Wonderful experience
Daniel was very nice and helpful. The office smell clean. The property looks clean. Thank you Daniel for great customer service
Daniel gave me a great service and was able to lower my rent. Was Godly sent!!!! Loved his service and good spirit. Way to go Daniel!!
Daniel nice guy. Great service. Clean and safe
Daniel was amazing and great. Property is clean. Looks great. One the best public storage location have visit. Great customer service.
Daniel was very helpful with us. He help me with my online rental here in the office. Also get me set up with app
I really enjoy the service that Daniel provide me. He help me find right size and price. He really know his stuff. Thank you public storage for hiring a wonderful young man
Daniel was great. I really appreciate his service he was very attentive and helpful Plus the property looks great and clean
Shawn has excellent customer service he assisted in every way.
Thanks Letty for your amazing customer service
Shaquanna was awesome with checking in & how to work the app. Second time using this storage unit company. Won’t be disappointed!!!!
Shaquanna was an amazing help this morning! She very professional and knowledgeable! Made my move in easy and worry free.
Shaquanna was my Xmas miracle! She truly went above and beyond for me today. She found me the move in special I needed and walked me through the erental process! A blessing in disguise thank you!
Location is great! Nice clean facility and Shaquanna was perfect! Thanks Public Storage I highly recommend
Shaquanna was very helpful this morning! Quick and efficient work! Easy move in easy transfer will recommend
Shaquanna is awesome! She’s very professional and knowledgeable. It was a pleasure doing business with her.😊
Shaquanna was such a great help!!!!!!
Shaquanna very excellent!! She made my move in very easy! Perfect locatio and very helpful would highly recommend
Kimberly . Great job.
Kimberley was just awesome! Fast and friendly. Made renting very easy. Highly recommend using this place as its very clean and organized.
Great experience here! Smooth pick up and excellent service from Kimberly, would recommend 😁
Liz and Kim have been so kind! I've been with Public Storage for about a year now. I had lost my key and wanted to transition to a larger unit, and it went so seamlessly. They also offer large dolleys free to use as you move your things! Very much recommend this location and company ☺️
Kim helped me with a transfer and did a great job.
First it's overpriced, I've had my unit since 2018. They unilaterally changed my due date to the first of the month. They have increased prices several times. New management removed my Account from from Auto-pay and send me email reminders. I don't have time for this.
Letty was amazing. I arrived right when they opened (I was THAT customer..) but she was so patient, got me to view a unit and was cool when I didn’t want that size - getting info for a second viewing with ease. Thank you!
My relocation and move has been for lack of better words ROUGH! However today on one of the more challenging days I've faced my energy is 1000x’s better thanks to Jorge! His customer service is one you don't experience everyday and he offered encouragement to me and gave me a few tips on keeping organized. Thank you your kindness meant a lot!
Safe place to keep your stuff
Lefty did an amazing job helping me store my items, me and my husband loved her customer service skills, thank you so much
Letty was incredibly helpful getting my new storage unit set up! She’s been nothing but kinds and patient with me while we walked through the process. Thanks, Letty for the awesome customer service!
I just adore George G! He is so helpful, always smiling, and very much appreciated!
Graet explaining very helpfull firstime getting a unit and she explained to the bottom line of the agreement thank you Vannessa.
Vanessa was absolutely amazing. Moving is such a pain in the butt as we all know and she put me at ease that our stuff would be taken care of. Very personal and professional!!! Thank you so much Vanessa for your kind Help
Clean location great staff
Desiree is sooo sweet helping us get an adicional unit
Desiree saved the day!!!!
Is so good
Dez was amazing and got me another space!
Never using this company again. No one is willing to lift a finger to help you. I left an extremely important medical device in my storage unit during the craziness of a move and the way the phone support spoke to me (in addition to not caring in the slightest) when asking how to get in after hours was so insulting I’ll never forget it.
Well managed facility with knowledgeable and helpful staff. (George) is THE man to assist in your storage needs!!
Desiree was very helpful with getting me a unit to rent.
Jorge thanks for all the help with finding the right storage unit size for me
Josie was so great I rented a climate control needed outdoor and she found me one and fixed it so I could move in great customer service great place to rent
Storage space is fine, location is convenient, and staff were pleasant for the initial walk around and setting up the account. So why 3 stars? The random price hikes that have now lead to the unit being double the price it was a year ago. I could deal with price hikes if they were justified, but instead the company acts like a black box that just spits out bills and works in mysterious ways. If you can deal with a lack of transparency from the company itself, it makes for a fine storage solution. Also, expect to pay double within a years time, and insurance is not included in the quoted price so keep an eye out for that.
Desiree was great with helping me with purchasing moving supplies
Kim is what makes this Public Storage the BEST!!!
My girlfriend has a Unit here and every time we come to our storage unit, Kim is always welcoming with a smile. She keeps the property immaculate! He is always making sure everything is working well with our unit. There was one instance where there was another woman there working with Kim, I think she might have been her boss, who was not as pleasant as Kim was.
But Kim ALWAYS has been so kind!
There was also another young man we have seen there a few times, his name is Jeremy, and he is amazing as well. The free time we have seen him there, he has been EXTREMELY kind and helpful also!
Between the two of them they are very happy with Public Storage at Michigan Street and Bumby!
Thank you both for all you do to make our time here storing with Public Storage!
If you ever have to call Public Storage Customer Service, you cannot say the same for them.
When my girlfriend was originally making her reservation, I don’t remember who she spoke to but the person was not knowledgeable at all!
Yes you are looking for storage units in a good neighborhood, you should definitely go see Kim at Public Storage on Michigan St
I would like to just take the time out just to say thank you Jeremy my day started out horrible until I got to this location not only did he help me he went far and beyond to help me he must have new my day was not going so well he was like a angel sent I will forever be thank for your kindness and compassion I pray u guys find more people like him he is a very amazing person and a perfect asset to your company ❤ thank you so much Jeremy sorry for making u walk so much but very thankful for u thank u if ever any one needs storage I strongly recommend Jeremy he is the best
Great, clean location. Super friendly staff. If you need help I recommend talking to Kim. She keeps the property looking clean, and safe. Kim is very welcoming, helpful and always with a smile. I highly recommend renting here.
Kim is amazing! I came into the office today unsure of what size unit I would need and Kim walked me around to multiple units and helped me pick the best unit. I was actually surprised at how clean everything was kept at her property. Great customer service skills and an amazing employee! It’s a shame all Public Storage employees are not as kind as Miss Kim is.