Marisol is very helpful love her the best storage unit in town
Marisol was great help, very nice lady
Marisol excelente servicio..
Marisol gave excellent service
Marisol was a great help that you so much
Un buen storage limpio y servicial
I don’t know a better storage company than Public Storage. It’s amazing here. Always clean and the employees are so helpful. Ms. Marisol is always so helpful and forever has a smile on her face. Great employee and very friendly! 10/10 experience.
If you’re looking for a storage unit with tons of space and helpful employees, come to this location. We have been using this location for years. I love it here. Always have. Ms. Marisol always has a smile on her face and is a joy to be around. Always offering a helping hand. Convenient and clean storage. 10/10
Marisol is wonderful a keeper
Marisol is always helpful great customer service .
Great place for all your storage needs. Make sure you speak with Marisol. She is so kind, super helpful, very knowledgeable, and makes sure all your needs are met in a timely matter.
Marisol is great provide great customer service.
Marisol always very helpful thank you !!
Great customer service thank You Marisol
Marisol was so nice to me, thank you
Excellent service, great customer service
Marisol was fast and great
This location is awesome! We stored our things with Public Storage for a year almost 2 years and it was amazing! Not to mention the customer service! Marisol was friendly, efficient and helped me always with anything I need!
Marisol was extremely helpful and gave me a seamless experience! I will recommend her service and Public Storage to my friends.
Marisol is great! She was extremely helpful in assisting us find a space to fit our trailer. I strongly recommend renting with her.
Marisol was awesome! Amazing job helping us find and rent a safe place at Public Storage Air Center Ct Orlando for our brand new RV. We appreciate you Marisol :) -John & Jan
Marisol was very help and Nice
Thank you Marisol for all you help
Sheila was Awesome! Service was phenomenal!
Marisol have a great customer service. There’s a centric location. Recommend the place.
Marisol was great and informative.
Gregory was very helpful setting up acct.
Marisol took good care of us she was very helpful
Marisol es muy buena asistente. Exelente en su trabajo
Marisol was great, she went out of her way to help me with the checking in process. She also helped me with app i.t. .
I am really happy with the service I received.
Marisol took care of me while dealing with the passing of my mother and taking over her storage and made it a quick and painless process. Very kind and knowledgeable in her job I came from out of town and she got me taken care of before I had to leave. She is awesome thank you Marisol for your help
Great place easy to get and Marisol was a great help,
This is the greatest storage place ever. I had extra space storage for 5 years until moving and thought they were great but public storage is waaaay more affordable and convenient. Customer service is great!! When I came in the front office it was very, very clean and we'll Mayya, the agent who assisted me, was very kind, considerate, polite and answered every question I had. Thank you so much Mayya!!! Every GREAT company need and deserve to have great agents like you on board!!😊👍👌💪💪💯💯💯
Marisol was very helpful and nice, help with what I need
Marisol was very helpful great customer service
Loved the storage renting process. Marisol was thorough, thoughtful and super nice. She showed us our options and helped us find the size that fit our needs , even made sure we could access the Public Storage app before we left the store. The units are safe, clean and climate controlled. :) Happy customer.
Sherilyn was great greats every morning and always happy
Great service by Marisol great customer service and treatment!!!
Great place. Shirley was a big help to me
Shirley does an amazing job keeping the property in good shape and very friendly. Great place
My experience in this facility, was very nice service with Mrs. Marisol. She is very welcoming, wiling to helping me out in anything that I need.
This was my first time renting a unit, Shirley was patient and kind. I know I picked the right place to store my vehicle. Bonus, great proximity to the airport. Thank you!
Great place and very nice staff thanks to Shirley I found the space I was looking for thanks
Great customer service Marisol always there to help thank you they should give her a raise 🤫
Marisol is always helpful and very kind answers all my questions.
Marisol was fantastic, knowledgeable and very patient! Highly reccomend!
Marisol was an outstanding associate. She had an awesome customer service and was very polite.
I can’t speak highly enough of the service I received from Marisol at Public Storage Aircenter court. I live overseas and after a fire at the units Marisol was amazing at assisting and keeping me informed during what was a very stressful situation. I can’t thank her enough. If I would I would give her six stars for being so amazing.
Marisol was great willing and able to walk around in the hot sun doin her best to help me out especially with the app she was awsome thank you marisol
Marisol was expectional and exceeded my expectations for good customer service. She made experience
Shirley was very attentive and professional. The storage unit is as advertised.
Shirley A wonderful service and very good at the job.
Marisol is an amazing customer service and profesional property manager.
Thank you for everything!!!!!!
MARISOL, she’s amazing, answered all my questions and confusion, thank you Marisol for helping me renting my storage
Very good attention from Marisol, she helped us a lot and we found what we were looking for! thank you Marisol!
I received a great service by Shirley, thank you
Lady at the front desk was wonderful!
Great service and extremely helpful with service questions! Thanks for allowing me to rent with you guys!
Marisol great service very kind
Shirley was very helpful! She is very patient!!!
Buena atención de la reseccionista la recomiendo
Called and spoke with the most polite lady on the phone and when I arrived at the location I found Shirley to be that lady. What a wonderful person.
Shirley was were friendly and helpful. She answered all our questions.
Goog attention for Shirley, very kind with my rent
Yeah that was a great experience her name was Shirley and that lady should work the front desk the other one working there is good but she seems to take a lot more time with the customers and I'm looking forward to come back
Shirley was great, got me what I wanted fast & easy. Loved having her help me get set up with my unit.
I have been a customer at this location for some time and have always received good service. Everyone is polite and professional. My most recent interact was with Q. She was so attentive & knowledgeable; and she provided GREAT customer service while helping me resolve an issue.
2/29/2024
Had ANOTHER great experience at this location. I had a little hiccup but Shirley was absolutely WONDERFUL! She was so helpful, understanding & supportive. I never meant to store my things this long but I appreciate the employees here.
Marisol was very helpful, thank you Marisol
Marisol is an excellent server she helped alot. Made the experience amazing
Shirley was super helpful and kind with us. Great experience!
Marisol Vasquez Her customer service is one of the best customer service ever if I need help she always help me with everything and how much can I say I should give her a raise cuz like I said her customer service is great from 1 to 10 it's a 10
Marisol was amazing and so helpful
Marisol has been great to work with , will always go with her
Muy excelente servicio, amable, y muy educada. Muchas gracias Marisol
The customer service is outstanding. Marisol goes above and beyond.
Marisol nos trataron bien y todo. Fue muy bien. Gracias
Marisol
Is a friendly person very sweet kinda helpful person I would recommend this public storage to any of my friends an family 😁
Marisol was fantastic . The storage was excellent. Thx.
Marisol helped me out with renting a storage space she she was awesome answered all my questions
Ms. Marisol Helps me with everything, She's very Kind.
Marisol Good service
Clean property
Marisol Was so kind and helpful! SHE WAS THE BEST EMPLOYEE THERE THAT I INTERACTED WITH THERE💗 she deserves a raise !
Thank you Marisol always ready and with a smile keep up the good work💪🏻💪🏻💪🏻
Marisol es muy buena ayudando con todo
Marisol make an excellent experience in the place and she have a lot knowledge about how need do.
Marisol muy buena atención gracias
Marisol was absolutely wonderful. She walked me through every step of the process. Which was a huge relief.
Marisol is a great customer service and she make you get great experience on the Place. Thank you
Thanks You Marisol For your help
Marisol is a really nice lady and she answer all my questions ☺️☺️
Amazing service!!! Thank you Marisol!
Excelente servicio de parte de la Manager Marisol..
Marisol was very patient & helpful as we were there for hours!!
Marisol was the best💯💯💯💯💯💯💯👌🏼💯💯👌🏼👌🏼👌🏼👌🏼
Q went above and beyond to get us settled into our storage unit. It is employees like Q that make you feel comfortable using Public Storage.
UPDATE: Rental agreement will note monthly rate can go up with a (1) month notice. After 5 months of renting a 5' x 15' unit, the monthly rate went up 40%. Keep in mind when choosing which storage company to use.
Marisol was a great help! Very professional!
Q has a great personality and greets customers with friendliness and professionalism.
I appreciate her assistance.
Marisol great person , great service
Marisol gave great customer service
Marisol has a blessing for me in the way she treats me with her professional and spirit demeanor.
Marisol excelente servicio muy profesional y con mucho conocimiento de su trabajo
Marisol was very helpful, and it was a easy process to rent the unit
Q is amazing and so helpful! From helping us with the app to helping with the storage unit, she has made it easy! If you need help, she’s the one to look for.
Q is absolutely wonderful!
Very vice lady super helpful
Marisol provided excellent customer service. She is an absolute jew for your company.
Marisol muy buen servicio al cliente ,satisfecha .
La señorita Q es unas de las personas más eficientes y profecional en su trabajo
Marisol great customer service
First of all, 5 stars to Marisol for helping me figure out my access after weeks of issues getting in. She got it all fixed for me! And 5 stars to Q for getting my account access working for the first time since renting. Thank you both very much!
As for the units, they're clean enough and work well. It's safe so far and no complaints there. The only reason to knock the star down was for the app and website functionality. I wish it were more professionally created and maintained. Having to have a manager in the building reset the access online is a lot to put on them, in my opinion. But overall, very happy.
This Storage facility is managed by Ms. Marisol is really excellent. Ms. Marisol was very helpful and explained the contracts and prices. She ,I believe, exceeds company standards in service. She even assisted us with a vehicle problem. Thank you, Marisol, for your kindness.
Friendly but storage is a little pricey
Amazing services Marison is the best!
Staff are really helpful and check in and out easy. Thank you Marisol for helping me check out.
Marisol was super great with me, she is a fantastic worker. And very kind
Best experience I've ever had with a storage unit, I came all the way down from Michigan to help clear out my mom's old storage unit since she moved up to help me and my wife with our first baby.
Not only did Marisol give me free water bottles when I was expecting to pay for it, but she went above and beyond to help me get rid of the last couple things that I couldn't fit in the moving van.
Not enough people that care for the customer that much these days, but this place is definitely an exception!
Marisol was very helpful and nice. Definitely the place to store your stuff
Marisol is absolutely wonderful. It was a great experience. If I need a storage unit again, I would definitely go here.
Marisol was friendly and helpful in getting my space setup and rented.
Best!!Marisol willing to help and very good person and knowledgeable and what she’s doing! Recommend 100%!!
Marisol she always give me great customer
Marisolbwasba great manager nice meete her
Marisol took care of our needs promptly. I appreciated her time and effort. Thanks again!
Marisol very helpful and love the service
Marisol great services very professional labor
The worse place ever. They take your money, tell you , you have some ridiculous back pay hold you things even though you show them prove you pay them and they took the money and when is time to clear your account it takes forever won't let you get your things after they see everything is mess up in there part , I have them even talk to my bank confirm with them that I was clear and they still want me to pay for charges that are irrelevant to me. Even Willi to pay for the month that it has been taken for them to clear everything and still they won't aloud me to take my personal things so I don't have to deal with this place any longer. Worse place ever. Don't put your belongings there!!! Horrible stressful experience
Marisol Customer service was and always Amazing.Always Helpful Thank you for the great service.
Marisol was very helpful during my visit today!
Marisol excelente atención! Muy amable
Marisol is a great and fantastic person, she is really nice and help us out with no problems, best customer service!
Marisol excellent customer service, great help clean property
Marisol was great Help it I had go experience renting my first storage unit.
Atención fenomenal de parte de la Sra Marisol, muy amable al momento de explicar los procesos, 5 estrellas para ella😊😊
Good location Marisol treat me so well. Recommend it !
Ms.Q was awesome,good customer service skills. I would gladly recommend public storage. Great customer service.
Thank you Ms.Q
Marisol was great, helped giving me all the information I needed.
Marisol was a big help today getting me access to my unit and gate! Thanks so much!
Marisol is a amazing lady. She is super friendly and helpful. Clean and nice environmentnst the site.With all the staff here, she is the only one that we really see picking up the trash and cleaning the site.
Muy buena atención. Muy amable. La señora Marisol me enseñó el storage sin compromiso alguno. Me gusto el servicio y las instalaciones.
Marisol was very very nice even offered me a water for it being hot
Marisol was very helpful and friendly
Marisol was the best, she made the experience as seemless & quick as possible. Wish more were like her in all industries.
Q was very helpful with helping me with my transaction. She was very funny and made me smile . Good looks Q
Very good customer service by Marisol
Marisol is an excellent manager. Awesome! Easy to work with.
Marisol was great, I appreciate all her help.
Overpriced and the price increases every 3 months. Started at about $54 and ended at about $174 about a year later.
Súper amable y súper eficiente 👍🏼👍🏼👍🏼y buena empleada
Marisol es increíble excelente servicio amable y sonriente.
Marisol was great, clean property
Marisol, was amazing! Excellent customer service. We came in, she went over everything and covered everything related with the unit we where looking to rent. Great service!!!
Marisol great customer service
I like it here, Marisol is really helpful with keeping my rate reasonable here at this location. It's also always clean and secure on the property.
Marisol was great help friendly, kind and helpful. Thanks so much.
Ms. Q was absolutely wonderful she helped me out with all my unit and pricing situations. She also took me to see the new unit which I absolutely appreciated. Her attitude towards situations is superb and tries to help out the best way and her personality is also a perfect example of how to treat a customer !
Q was spectacular ! She help me find a perfect storage space and also transfer for me from one unit to another at a great low price. I love her personality and her attitude towards difficulty she’s a great worker ! I would recommend her to anybody to her !!
Stopped in to try and find a few units. Marisol was extremely helpful throughout the process. Recommend this location to anyone looking.
Thank you Marisol for great customer service.
Marisol great customer service
Super convenient proximity to all the mayor roads easy access and the location staff super helpful
Excelente el servicio al cliente de Marisol. Súper la atención y la asesoría. Gracias por tener tan buenos empleados.
Great location, easy access and clean. Marisol was kind and very knowledgeable on all the questions I had and throughout my storage rental.
Marisol es muy buena empleada, muy atenta ,muy servicial.
I would like to thank Marisol for an exceptional experience at my storage location today. She went above and beyond what was required of her. Her patience and problem solving skills helped to get my storage app problem corrected and getting me back on track to make my busy life easier. Great customer service with kind humanity. Thanks again, Marisol. God bless you.😇
Gracias Marisol. Muy profesional y amable.
Great customer service, Marisol was amazing and knowledgeable.
Marisol it's super helpful and nice
And Ms Q it's been great also
Agradecida de marisol por toda su ayuda excellente servicio y muy organizada esta localidad!
The worst. I have never seen a more unprofessional storage establishment. I started my agreement at a specific rate and since January it has increased 3x without notice. Not to mention I was never sent the code for indoor access to my unit and had to pay additional fees due to the inconvenience while waiting for a response back. I had to wait until a random stranger came and could open the unit. I called and complained several times and only received one credit instead of honoring my initial rent agreement. Management doesn’t answer until 3 days later and no one is ever in the office. I would not recommend Public Storage to anyone due to lack of communication and integrity.
Marisol ID always very helpful, clean properly, great customer service.
Marisol always helpful,nice smile great cutomer service and clean property.
Marisol great customer service and clean property
Muy bue servicio y trato de la sr.Marisol
Marisol a great help to me , wonderful customer service
Marisol and the TEAM, gives outstanding
customer service! A+
Marisol es una exelente, persona muy honorable y muy servicial.
I was a loyal customer for around 8 yrs & every yr. they would increase my rate by 30.00 for a lot that was never upgraded and was not worth the high price that they wanted to charge me. I started at $65.00 8 yrs ago & am up to $180.00 & nothing has been done to the lot since we 1st got there. The property manager didn't return my phone calls in a timely manner when I needed to get my travel trailer in November after the hurricane had passed & almost lost going to a family wedding. I had to leave several messages & called back several days later when I had already taken care of getting my Travel Trailer out. When I left a message that I was going to vacate, they did call me back because they can get some other person to pay their ridiculous price for a 10 x 20. I don't understand how they have good reviews. Wait until they increase it for these people who gave such great reviews. Such big increases yearly. When I went to vacate, Marisol was just like she didn't care to lose a good loyal customer. I understand that they need to be competitive, but in making phone calls, I found that there are some nicer places for a lot less in price.
On the positive side, I found a place that had the same security but a way bigger lot for a lot less, and the property management answers the phones and is available to answer questions. So, in my case, it worked out for the best. No regrets, just fyi, those who plan on using this public storage, get ready for annual increases. Hope that this helps.
Great customer service Marisol was very helpful!
Buen trato son muy amables
Marisol was nice and hopeful with everything I need it and a great customer service ☺️☺️☺️
Great facility and employees. Great place to store your goods. Also want to give a special review for “Q” an employee at this Public Storage as I had an issue on my account and she went above and beyond to help resolve at her own will. More employees like her are needed in a lot of companies. Thank you Q for your great customer service! For any future storage needs if needed I will be visiting this Public Storage again. 5 Stars all around. Thanks again!
If all the attendants in the world were like Marisol, the world would be better and customers would always be 100% satisfied and happy. I would do business with her anywhere. Congratulations on your service, Marisol. How lucky Public Storage is to have you with them!
Marisol is a dream to work with. Great location, clean storage, easy access. She is so attentive and patient, runs a great facility. Cannot recommend enough. A true delight to interact with!
Marisol is very professional and a pleasure to deal with. Keep staff like Marisol she is the best I have encountered so far. P
It is a good place to rent a very clean and organized Storage Marisol is very kind an excellent service helped me solve all my concerns Thank you
The agent is very helpful and pleasant humble also thank you very much Marilyn is Renee thank you
Perfect The treatment of the employees and a very safe place.
Q helped us with getting everything right great sales person… 🥇🥇
Marisol me ofreció un servicio excelente gracias por todo!
Marisol gave great customer service and explained everything clearly. She answered all my questions without getting annoyed at me. Perfect location for what I need.
Marisol was absolutely the most terrific person that helped us tremendously. She is the best!!!
Marisol was fantastic to work with to help us get our unit. Marisol was so polite and respectful of our needs. She went over and above helping us with our computer requirements to do the online e rental. We highly recommend this public storage facility. Clean, secure. And best of all polite people to serve us.
Thank good for Marisol shes the most helpful person that i have ever meet, always with a big smile and always helping with any need or concern that i have, if i could i will rate her and the storage facility with 100 stars
Kaylee was super professional and friendly! Kaylee ensured that I knew everything about the units and costs. Thank you so much!
Kaylee was awesome. I'm totally set up now.
Thanks from Robert
Kaylee was very informative and great personality and very helpful!
Following up with ordering a unit online had a wonderful experience while in the office. Kaylee the employee here today had an awesome personality and willingness to help with all of our questions and went above and beyond with a discount after experiencing a minute concern
Julia es una magnífica persona, me ayudó en todo mi proceso con una actitud muy buena, entendiendo mis necesidades. Gracias Julia!!
Needed a place to store my Vehicle for a couple of months. While I was abroad in South East Asia. I did the reservation online. A few quick clicks and boom. Easy, easy. When we arrived, the lady(I forgot her name) that was running the place was very courteous, kind and helpful. We were literally in and out of there in 10 minutes. Great customer service, location near the airport too. Would def recommend! to anyone!
Kaylee has given us a great experience! We left our keys to our unit and she helped us right away with a beyond friendly demeanor.
Excelente atención al cliente, recomendando para todo los de Orlando muy buen servicio, si necesitas ayuda te ayudarán con todo lo que se pueda.
Marisol was fantastic and super friendly! Never rented storage before but I was in and out in barely 5 minutes !! Great spot, love the app and love it even more that Marisol remembered me when I called a few weeks later !!
She deserves 5 stars and a raise !!
Q is amazing!!!! ⭐️⭐️⭐️⭐️⭐️🙌🙏
I have been renting a storage unit for 5 years here and miss Q and loran have been totally awesome to speak to .
Thank you for helping me and my family make our first purchase with public Storage! We’re so glad that you found what you were looking for.
Thank You Q :)
MARISOL was the best and made it very easy for me and my wife to find and secure a unit !!
best place to rent very social with customer
We went to Public Storage looking for an RV parking spot and Marisol was SO helpful, kind, and patient with us. She happily guided us to the parking spots, let us choose which one we preferred and then got us checked out quickly. Definitely a 10/10! If you're looking for Storage space come to Public Storage on 528 and ask for Marisol!
Thank you Marisol for being so polite and gave great customer service!
I prepaid for a storage unit here. When I got there, it was for a dirt lot in the open, not an actual storage unit. Nowhere in the description did I see where it said "parking spot". I tried to get refunded from the local facility and they couldn't do it. And corporate refused. Poor business ethics. I would not recommend.
Marisol was super efficient and nice. She made the process a breeze.
Marisol was awesome . She was able to get me the unit I so needed immediately. Very polite & informative. She answered all my questions & I left a satisfied customer.
Marisol was absolutely wonderful caring thoughtful lovely loving person. I wish everyone in every work place can be like Marisol. Came in such distress and worry n I was so worried the storage was gonna be expensive but she helped find the best deal for me n my friend. Without breaking the bank. Explained all the details thoroughly guided me through every step she made me wish she would adopt me. She was so motherly and I needed that kind of tlc. In the moment. God bless her 💗😍🥰 10 stars all the way above beyond this woman.
Marisol was so nice and very accommodating!! Thorough and patient. So glad we had a happy face and great customer service here!!
Shakira was very friendly and professional!
I came to public storage today and The manager there was very helpful with my need and nice… Thank you so much Tawisha for everything