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Public Storage Self-Storage Units at 300 NW 36th St, Miami, FL
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor Storage Units
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5'x5'Online only price$ 50/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- locker
$ 50 /mo $ 60Best Price Label+ one-time $29 admin fee
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5'x3'Online only price$ 59/moSmall 5'x3'- elevator access
- climate controlled
- inside unit, swing door
$ 59 /mo $ 65Best Price Label+ one-time $29 admin fee2 units left! -
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5'x5'Online only price$ 67/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 67 /mo $ 74Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 69/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 69 /mo $ 76Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 75/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 75 /mo $ 83Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 84/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 84 /mo $ 92Best Price Label+ one-time $29 admin fee1 unit left! -
5'x5'Online only price$ 85/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 85 /mo $ 93Best Price Label+ one-time $29 admin fee2 units left! -
10'x5'Online only price$ 115/moSmall 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 115 /mo $ 138Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 118/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 118 /mo $ 142Best Price Label+ one-time $29 admin feeHurry! -
5'x12'Online only price$ 130/moSmall 5'x12'- elevator access
- climate controlled
- inside unit, swing door
$ 130 /mo $ 156Best Price Label+ one-time $29 admin fee2 units left! -
5'x10'Online only price$ 141/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 141 /mo $ 169Best Price Label+ one-time $29 admin fee1 unit left! -
10'x5'Online only price$ 144/moSmall 10'x5'- ground floor, elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 144 /mo $ 173Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 189/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 189 /mo $ 228Best Price Label+ one-time $29 admin feeHurry! -
5'x15'Online only price$ 191/moMedium 5'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 191 /mo $ 230Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 202/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 202 /mo $ 244Best Price Label+ one-time $29 admin feeHurry! -
10'x13'Online only price$ 239/moLarge 10'x13'- elevator access
- climate controlled
- inside unit, rollup door
$ 239 /mo $ 251Best Price Label+ one-time $29 admin fee1 unit left! -
10'x13'Online only price$ 248/mo
Large 10'x13'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 248 /mo $ 261Best Price Label+ one-time $29 admin fee
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10'x13'Online only price$ 256/moLarge 10'x13'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 256 /mo $ 269Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 270/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 270 /mo $ 284Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 329/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 329 /mo $ 346Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 456/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 456 /mo $ 541Best Price Label+ one-time $29 admin fee
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Wynwood Storage Units Near I-95, I-195
Wynwood Public Storage, situated on the south side of 36th Street, southwest of the junction between Interstate 95 and Interstate 195, which heads out to Miami Beach, is a great place to find cheap self storage units.
Open 7 days a week and less than five miles north of downtown Miami, this facility features indoor, climate-controlled storage units ranging from small to large.
A 5x5 unit is a great place to keep outdoor gear and recreational items for trips to nearby Roberto Clemente Park or Moore Park for some fun in the sun, while a 10x10 unit can be used to store beach gear, boating gear, surfboards, paddleboards and more.
Customers heading south a few miles to Marlins Park or the Orange Bowl can store game day gear and tailgating essentials year-round in a 10x15 unit, while local businesses surrounding The Shops at Midtown Miami can declutter the workplace by storing boxes, supplies and extra office furniture in a larger 10x20 unit.
With easy access from I-95, I-195, Highway 112 or Biscayne Boulevard, this Wynwood Public Storage is as convenient, as it as affordable.
Truly one of the most unique neighborhoods in the Miami area, Wynwood evolved from a warehouse district to an eclectic hub of arts and culture, seemingly overnight. Bursting with galleries, museums and plenty of dining, shopping and entertainment options, Wynwood has become an art lover's dream come true.
Public Storage takes great pride in serving this vibrant, diverse community.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 720)
Great, costumer service, highly recommended!!
Marvina is very great she is very helpful great listener.
William and Marvina is great very nice people.
Nice people and real helpful also the place clean
Marvina is very helpful great attitude.
Excelent team and service
One of the best storages in the City. Osiris the manager is always nice and helpful. Very great costumer service.
Marvina was amazing. Helped me so much with everything. 10/10 service!
Very helpful staff! William is the best guy! Super friendly and very helpful!
Total rip off! 5x5 $170/month! Up from $60. Had to keep paying until I finally got all my stuff out. Find a different place. Every time I went there were droves of people getting out of dodge. Hope this helps and beware of the scam pricing.
Oh yeah and as I was checking out the representative was reviewing a theft and was telling the gentleman who was renting they’re not liable!!! The man had to plead with the rep to review camera footage. I don’t know what became of the issue but I’m just glad I got the hell out!
Team here today honestly went over and above to help me today. Both of them. They gave me tips on how to use the cart and helped me when my elevator code wasn’t working. It was my mistake. Then i closed iut my unit and they couldn’t have been kinder and more helpful.
I had an amazing experience with Osiris!! I am so happy that she answered all my questions, and she went above and beyond! Thank you Osiris!
5 stars
I truly enjoy coming to this public storage. I moved in 2019 and needed a place to have my equipment and furniture. Osiris and Sharon were there to ensure I received the best are and had a place for my belongings.
They sided mean setting up notifications for new deals in case I wanted to switch over and the like.
Ever since then Osiris has put together a team that is always ready to welcome you with open arms!
I've seen some extremely tough customers who have cursed them out and come with just horrible attitudes and the team still answers and responds respectfully and with diligence.
All that being said if you want a team who will actually speak to you and help you through confusions (that occur via app or not so great customer service from calling other properties) this team will do it
Great job Public storage with this current team
good service 5 stars
William was awesome! He even waited over time for me to get there and rent the space. It was excellent customer service!!!
Great service!
Five stars! No one needs to move in garbage bags!!!!
Friendly and efficient
Amazing team work hard to accommodate customers and get them what they need will definitely recommend storing here 5 stars
5 stars โญ๏ธ
William has the best customer service ever!
William was the best and such a high spirit guy!
Excelente
The team was awesome with customer service
Amazing
Ask and they will help you. William was very helpful in lowering my monthly rate. Greatly appreciated.
Good Job the best servicio
They were amazing in the office
Unsafe and Unprofessional — Avoid at All Costs!
I recently had a terrible experience at the Public Storage location at 300 NW 36th St, Miami, FL. When I first arrived on a weekend around 2 PM, I was immediately concerned. As I approached the gate, I saw two individuals who were very clearly homeless accessing the facility without any apparent oversight. Given the location near downtown and the prevalent homelessness in the area, I went straight to the front desk to ask about my reservation and to confirm that no one was living in the units. The staff assured me this wasn’t the case, and since they offered flexible cancellations, I decided to give it a chance.
Unfortunately, that was a mistake. The reception staff were unprofessional—though I suppose that’s not entirely surprising in Miami. I noticed that the facility only had three dollies, which were oddly kept inside the reception area.
When I returned around 5:15 PM to start unloading some items, the situation only got worse. There were two cars parked inside and more sketchy individuals walking through the gate with no belongings—raising serious red flags. I needed a dolly for my three boxes, so I went to the front desk. Before I even stepped inside, the staff member yelled at me, “Ma’am, what are you doing?! We are closed!” When I explained I just needed a dolly, he rudely informed me that the area—and the dollies—were off-limits after hours. Apparently, they lock up the dollies because people steal them.
That was the last straw. I immediately requested a refund and canceled my unit. The primary reasons for my cancellation were:
• Rude and unprofessional staff: Yelling at a customer is unacceptable.
• Inaccessible equipment: How can you safely move items into a storage unit without a dolly?
• Serious safety concerns: I felt incredibly unsafe. It’s evident that homeless individuals are living in the units. They were walking openly in front of the reception area, and the staff did nothing about it.
If you are a woman or anyone concerned about safety, avoid this location—especially if you’re alone or unarmed. The environment felt dangerous, and I wouldn’t be surprised if someone ended up getting robbed or worse.
This place is a HARD PASS for me.
Everyone at public storage here in midtown is amazing. Shoutout to William and the team, they were super professional, explained everything to me, helped me get a great unit at half the price of a local other storage facility. This place is nice, clean, well air conditioned. Everything here is great it’s a no brainer if you need storage here especially since they stay open till 9pm which is later than the average 6pm
Netta was very helpful and patient with me. She helped me change my reservation and get the unit I wanted! Thank you!
William at the front desk was of great help
Alright, walked in public storage was greeted by Osiris and Fred. A extremely rude adult braced gentleman cut in front of me to grab a cart after snatching my parking spot in the lobby. Without hesitation Fred & Osiris jumped into action and went outside and made the gentleman parking in our spot vacated to another open spot and properly requested that he sign out the cart. I have never been more impressed in my 8 years of Public Storage usage. Thank You. Thank You. Thank You. Cheers and Applaud to excellent customer service from individuals who don’t need to be asked or summoned to perform their job the pinnacle of perfection. As you can clearly see in the photo the gentleman was kindly and properly directed to their proper parking space within Fire Code. Salute and Touché to the Public Storage staff. Thank You.
Incredible staff always, I am so grateful for fast service and awesome personalities
Great service by William
William was amazing. NW 36th street location.
Went to see my storage unit but ran into an issue with my unit. I had ordered the wrong size unit. William on the front desk was very helpful to accommodate me with getting the correct size unit I needed. He was so professional and with a great customer service I truly believed he was a manager. Thank you William.
Marvina is an amazing and very efficient worker. she made sure everything was well explained and I had everything I needed. Her customer service skills are extraordinary she lacks nothing but provides everything finally a storage place with great communication and patience.
Very clean place, and the lady there Vina was very helpful and professional
The process was uncomplicated and they really helped me when I came in to do a transition. it was really great.
This location for storage is phenomenal. The staff here is exceptional. The gal Marvina was very friendly, yet professional, and so knowledgeable. She explained in great detail until I understood everything.
Excellent service very friendly when attending to people
Nice folks, chill place.
They are Amazing I’ll come here everytime I need to move
Rat and mouse infestation on 5th floor
All my goods damaged
Jannete was very nice to me about the storage she was so professional and kind please promote her we need more people like her ๐ฅฐ๐
Good customer service they are funny and they explain very good
Staff is friendly and cooperative. I forget the name but one staff member actually took me to my storage space and showed me everything.
Marvina and Osiris are the best and super helpful
Nov.2024 such a sharp, intelligent staff, and clean business. I upgraded to a 5'×10' (approx $125 monthly). Good value, well worth it. Feb.2024 Top notch. Fast, bright staff, especially Tina. I asked about the 5'×5' locker size. (Approximately $75 total monthly. ) She was able to answer all my english questions, in between servicing 2 other spanish speaking customers, without missing a beat. And this was 10 minutes before closing! We came back Monday and rented a unit. Again, 10 minutes before closing, and the other taller gal was just as unflappable. Even when she began getting flashes of severe headaches, yet she stayed with the sale until 10 minutes after the office closed. Just as capable as Tina, she answered all our tense, convoluted questions. We shopped around for 5 days, and also at the other adjacent 2 storage companies (Safeguard and Extra Space) on 36th St . We also checked your 2336 Biscayne (rude staff), plus your 11501 Biscayne (informative & helpful gal) locations. Both of those had their doors locked even though we were there ALSO at 15 minutes before closing. I'm very pleased with 300 NW 36th St . Please reward those two gals who work there.
Jeannette and william were both very helpful and went the extra mile.
Great service. Jeanette and William were so helpful! Fantastic!
Willy helped us with everything we needed. Super friendly and welcoming
Excelent customers service. Also William help me a lot!!
Jannette Ashley William very great envoriment that made feel comfortable and the ir service was Amazing
Osiris and Willy were very kind, especially Osiris who resolved our issue with the padlock in a very efficient way! awesome customer service!
Atendent William was very nice and helpfull! ๐
Public Storage provides outstanding service! The facilities are clean, secure, and well-maintained. Special thanks to William for his exceptional customer service—he was patient, knowledgeable, and welcoming. Highly recommend Public Storage for reliable storage and excellent support!
They are great
Jannette the best service i ever hand so Sweet so nice and kind and beautiful person excellent service
This storage was best I wa as with them for 3 years. After work when come to put or retrieve my items Janette was super nice and professional.
Excellent customer service
The team at public storage was knowledgeable and very accommodating.. great fun and helpful experience. Miss Angie was patient and great.. great overall experience
Angie and desmonica were very helping and very beautiful I didn’t want to leave they were so nice
Angie and Desmonica did a great job, very nice actitud, super helpful…
Angie, Osiris and Desmonica took great care of me ๐๐พ๐๐พ
Jannette and Ashely were very helpful and polite. Great location and very convenient.
Osiris & Marvina are awesome they were able to get my online reservation resolved efficiently, throughly communicate the right policies versus what back office told me when I called the number on google, and get me into my proper unit in a quick timely manner. Best service I have gotten at a self storage in a while!
Osiris was great and very helpful
Awesome service Brandon and Osiris were extremely helpful and took their time in explaining and showing me the units. Highly recommend this place and specially the service. Thanks
Como siempre recibo la atencion de la excelencia prof
esional de OSIRIS y MARVINA muy eficientes siempre.
Great service
Fantastic Managers, Great service!!
Amazing service
amazingg experiencee! jannette helped me with my needs and a perfect space for my things. specially during hurricane times lol. but overrall best customer service!!
Horrible service.. go elsewhere.
We were treated so poorly, it was almost criminal. The owner obviously doesnt care as other reviews have stated similar.
Brandon was extremely helpful and Knowledgeable. Thank you
Brandon was great knowledgeable and quick I was set up in no time. Highly recommend
The front desk lady, Jeannette was super nice and informative. I truly appreciate the help since Uhaul and Home depot gave me such a hard time this A.M. plus no one spoke English. The lady at public storage was bilingual and helpful.
Great customer service, my go to place from now on
Brandon, Osiris, and Djoule. Did a tremendous job helping me get the right unit and finding my way to get off to a fast start. Great job.
Jannette and Osiris was very nice and pleasant with me. They were very helpful.
Best customer service and friendly staff and best deals I been here for years.
They are professional, accommodating, proficient and knowledgeable of their jobs. My husband and I felt very welcomed and safe. The property is very clean. I appreciate the swift service, their kind smiles and proficiency.
Everything was okay until I got my stuff back at home and there was a RAT inside the coach, all the boxes were full of rat poop. I had to discard everything. This is not just a lack of respect but a lack of sanity, do you guys know how many infections in can cause a person? I paid for a storage to have my things good but the only thing I got back was a rat. Never using this company again.
Mi experiencia con Public Storage comenzó bien, pero todo cambió cuando llegué a casa con mis pertenencias. Para mi sorpresa, descubrí que una RATA había estado viviendo en mi sofá, y todas las cajas estaban llenas de excrementos de rata. No tuve otra opción que desecharlo todo. Esto no solo es una falta de respeto, sino también un peligro, considerando los riesgos para la salud que pueden causar las ratas. Pagué por un servicio de almacenamiento para mantener mis cosas seguras, pero en lugar de eso, terminé con una infestación de ratas. No volveré a usar esta compañía.
I had a terrible experience with the customer service at this storage facility. I was less than a day late checking out—about 5 hours—after I had already emptied my unit. Despite this, they tried to charge my card over $200 for those few extra hours. Very greedy. I asked to speak to a supervisor, hoping to find someone who understands customer service and has a better grasp of the situation. Unfortunately, the supervisor who spoke with me was awful—unprofessional, rude, and completely mishandled the situation. I wouldn’t recommend this place to anyone. Scammers, big time.
Follow-Up: After posting my initial review, I was contacted directly by James Arnaez, the district manager, who sincerely apologized and resolved the issue. He ensured that the balance was removed from my account and I wasn’t charged further. His professionalism and prompt resolution improved my experience significantly. Thank you, James Arnaez, for addressing the problem and making things right.
It was a great experience, Osiris and the staff were awesome! Definitely will recommend!
Definitely recommend awesome customer service from all the employees especially Ms. Janet she helped me with everything that I needed.
Nothing like having a staff smiling and ready to help out. This is my spot from now on. Stop on by and say hi!
Osiris & Janet were great very helpful!
Great place
Clean friendly helpful affordable
Excelente servicio de Osiris atención educada atenta explicativa amable debería ser la manager por su excelente servicio . Felicitaciones
Yanet súper excelente la atención
Janeth
Great customer service… help was amazing.. Ms djoulie
Nice place nice people. But only have few carts for couple of hundred units so make sure bringing your own cart if you dont like to wait & waste most of your day here ๐ต๐ซ๐ค
Brandon was amazing and great help
Djoulie is an excellent host! Her customer service is impeccable. She was the most attentive to what I need with the sweet smile! She’s a jewel ๐๐๐
Netta n janetta gave us great service and friendly
Wow ! I am extremely satisfied with my service today! First I walked into an all women staff, which was so wonderful. Immediately I was greeted with a friendly smile and welcoming attitude by Ms. Djoulie. Ms. Janette assisted me with the tour of the facility and how to use the elevators. Her bilingual skills allowed her to not only assist me but guest that were waiting as well. Ms. Marvina and Ms Osi were just perfectly placed to answer any other questions I had about storage. 10 out of 10 this storage.
Amazing service and their storage spaces are ginormous!! Ther persons name that helped me out was Manny and I would definitely recommend him for any service!! Any of the front desk people are amazing to work with!!
I rented unit from public storage at 300 nw 36th st, Jannette helped me out, everything was quick and smooth.
The staff was extremely helpful in a stressful moving process. Osiris and Janette were superstars helping out not just me but everyone in a timely manner.
Warning: There is a strong possibility that employees or their cohorts are breaking into the storage units and stealing peoples stuff. Do your due Diligence and check with the local PD who state there have been over 14 break-ins in this storage facility just in the last 6 months alone. This and the lack of empathy shown by the employees has to raise the suspicion level that there is a possibility of a wide spread inside steaking. You are taking a big risk. The only way to send a message to the owners is to NOT use this location until proactive measures are taken IE cameras and security. The lack of proper security measures leaves a lot to the imagination. DO NOT USE
The people working at this location where really helpful and had a great attitude
I enjoyed the food service from the 2 ladies at this facility they were very professional and helpful Netta and Janette
Brandon was so helpful. He’s funny and he explained everything to the T. He made us feel welcomed. Thanks Brandon your the best
Very Central! Super clean! What I like the most was the great service, which is not easy to find these days. Marvina & Rose went beyond to ensure I got exactly what I needed. Thank you. The special now is superb! ๐
The owners of this space are nasty and rude. I will never rent another space from them again.
Excellent experience at this storage. It was my first time and I really recommended the place. Good customer service , super clean , at the day I moved out the stuff I didn’t have time to come back to give the keys and I called and they told me to come the very next morning. Alex called me the next morning to remind me to dropped off the keys. I was very grateful because we all the pending during the moving process I almost forgot to come. Thanks so much Mr. Alex for all the help today :-).
I'm typically reluctant to leave negative reviews, as it's really not in my nature. However, my recent experience at the public storage facility in Wynwood left much to be desired. Due to my work commitments, which keep me an hour away, I've been trying to cancel my storage unit for the past two months. When I finally managed to visit the facility, I arrived at the gate at 5:45 PM. Unfortunately, because my account was past due, the gate wouldn't open.
Despite repeated attempts to call the office for assistance, no one answered. After making a payment at 5:59 PM, I was able to enter the code and access the facility. As I parked, I approached two employees nearby and asked if they worked there. They ignored me and continued walking. I followed and inquired again, but one employee quickly got into her car, and the other shouted from across the parking lot.
I explained that I had been trying to reach someone because I couldn't get in and that I was there to return my keys and cancel my unit—a unit I had already cleared two months prior. After multiple phone assurances that I needed to be present to cancel in person, I was frustrated to learn upon my arrival that I could have simply left the locker key in the unit. Moreover, I was told that the lock was mine to keep, even though it was provided by Public Storage.
Having worked in customer service for over 12 years, I would never treat a customer with such disregard. It was particularly disheartening to be ignored, especially since it was just a minute past their closing time at 6:01 PM. Given these circumstances, I would appreciate being contacted by the manager of the facility to discuss this matter further.
Thank you.
Tina was of great service !! Super patient and helped me get the best deal! Definitely anything you need ask for Tina!
The ladies here are so professional and very patient. I've been at the office a couple of times where they've been dealing with some very difficult customers and their professionalism never changed. They're very helpful and kind. Highly recommended!!!
Thank you to the staff friendly and helpful.
Amazing staff!!! Great customer service and assistance. Highly recommended!!
๐ Recently, I faced an unexpected challenge with my storage unit - the presence of a mouse. Understanding that such pests can occasionally be an issue, I took the initiative to purchase a mousetrap. Unfortunately, after successfully capturing the mouse, I was left with the unpleasant task of removing it myself, which was not only distressing due to the sight but also due to the lingering odor and the cleanup required.
While the receptionists at the facility were compassionate ๐ซถ๐ปand provided me with gloves for the task, I believe there is significant room for improvement in the customer assistance protocol for such situations. It's reasonable for customers to expect some level of support from the storage facility in handling these kinds of incidents, especially when it involves health and safety concerns like pest control and cleanup.
This experience has led me to suggest that the management consider revising their customer support protocol to include assistance from cleaning or maintenance staff in the event of pest-related issues within the units. Such support would not only alleviate the burden on the customers but would also complement the ongoing efforts in maintaining the common areas of the facility.
The staff at this storage facility are attentive, and I appreciate their efforts to provide a solution within their current protocols. ๐๐ปHowever, enhancing the protocol to offer more direct assistance in these instances would significantly improve the customer experience, especially in managing unexpected and unpleasant situations like mine.
Wonderful experience dealing with Tina here at this location, she was a pleasure to work with and went above and beyond to offer great customer service.
Muchas gracias a todo el team tina, alex, Osiris por su amabilidad y buen trato al cliente y a bueno a mi persona son fantásticos
Recomiendo este storage la representante que me atendió hoy ๐ฏ๐ฏ ética profesional y amable.
Worst customer service, we purchase an auction unit but at the time to pickup, they told us the system was down. They sent us to another location to complete the sale.
But the other location told us we have not paid the auctioneer.
They did not want to call the auctioneer, and basically did not want to work at all.
It was a waist of time, they made us go from property to property and at the end couldn't pay for the unit.
Now they report us to the auctioneer as being rude, and the auctioneer block our account from biding on units.
If I could give a zero star I would, but they force me to put one.
Very good BUT no a/c in unit and barely any light.
You can not spend more than 15 minutes inside.No electric outlets in the hallways.
I had to buy two huge rechargeable flashlights and 2 huge fans Again rechargeable in order to sort out my boxes.Big issue.
I am looping to change.
This was one of the friendliest Public Storage staff I've ever rented from. Thank you ladies for your kindness.
Came to do some business on 02/23/2024 at 3pm and the 3 women inside they were rude and with an attitude they don’t want to help or do their work . All they said was Systems are down and go to 22 and Biscayne Boulevard and those ladies on that location as well they were rude they didn’t want to do their work as well and giving attitude. This is unprofessional
Great location and good customer service!
Only downside is the way to use the elevators. No practical
Very friendly and knowledgeable team! Great job Tina,Ty, and Janette
Tina was lovely person. She took care of all the questions I ask customer service was amazing.
If you ever go to the public storage on 300 NW., 36 street ask for tina
Osiris has to be the best employee public storage will ever have. I couldn’t be more appreciative of the help.
Great place to leave your stuff at. Osiris is the best!
The employees named Jannette, Osi, and Tina were very generous and very helpful. I’ve never had a problem with their customer services.
Very secure. Air conditioned units. Elevator is a bit annoying to use.
Mice, mice, mice, mice , mice. Within a week of renting my storage unit was over run with mice. The insurance company kept giving me the run around and I was never paid for my damaged items.
Alex me atendió desde el principio y me dio un excelente servicio desde el comienzo hasta el cierre, muchas gracias!!
Thank you so much Jannette for ur help you u have a great customer service
Tina is great and very professional! Congratulations fantastic service and gives confidence on ™ your business!
Alex and Tina both were amazing thank you for your service.
I was very satisfied with Tina at Public Storage in Miami. She was helpful and friendly, and she made everything easy and clear for me. She helped me choose the best storage unit for my situation and gave me some advice on how to store and arrange my stuff. She was professional and kind throughout the process. I have moved out already but I will be back in the future if I need more storage space. I highly recommend Tina and Public Storage to anyone who needs a trustworthy and reasonable storage solution.
Very good customer service and very friendly personal.
I want to thank and congratulate Alex and Tina for their attention. They were very professional and kind.
osiris was great thanknyou so much forntbe help
I’ve been renting with PS for 7 years now and have never met a better duo staff than Jannett and TY in Miami. Those two lovely ladies helped me not only upgrade my unit size but pay less than I was before. And they got me into my new unit in less than 20 minutes! No reservation, so easy! Love them! They deserve a raise! Thanks for the help girls!
Tina and crue was amazing!! supportive and clear helped with everything!! Thank you
Great customer service from Tina and the other staff members, made the experience easy to book a unit and they showed my the different models as well.
Tina is very helpfull and has given us great service.
Alex and Osiris are awesome customer service agents! They helped me get setup with a unit, super simple. Glad I came in person to this branch. Wonderful customer service from them.
BEWARE! I am not sure how this public storage has a 4.6. I went to pick up my things and move out of the storage unit when I saw an actual mice inside my storage unit. I also found small roaches on the walls. I was informed that they’ve been having a roach infestation issue. It would have been nice if they had emailed me to tell me about this issue prior to me just finding out so that I could have moved my stuff but they didn’t. God knows how long this has been going on and my stuff was there for four months. PLEASE DONT LEAVE YOUR STUFF HERE.
Good customer service helpful friendly and wow so clean and down to earth and extra secure.I think it's gonna be a good stay here.
Seems very safe. Good technology and easy access. Janet was friendly and helpful! Thank you!!
This place has gone downhill. When we first started renting here it was very clean and the staff was very professional. We knew all the staff and they really cared about the place. Now it’s horrible. The hallways and elevators are extremely dirty and half the equipment is broken. The staff changes every time we go. Also the facilities are kept very warm. I have complained numerous times that it seems that the AC is off even though they advertise climate controlled storage and nothing is done. I think they changed management or something. Also the prices increased tremendously. They have tripled since we first rented. I am moving my stuff as soon as possible.
First day trying to access my storage. No staff present, call center said to “try again a different day”. On-site property manager never answers the phone.
Alex helped a lot today!
Thank you for helping me with my storage needs Jannette and Tina they were the best I really recommend
They are the Best jannnette ty osiris tina thank you Girls ๐
Jannette and Ty and Osiris were outstanding! I highly recommend this place!
Tina in front desk was very knowledgeable and helpful especially working by herself at a busy time, she still managed to handle everything with professionalism and with a timely manner. I definitely feel safe doing business here !
Shout out to Tina amazing service Tina made my move in so simple ask for Tina when get ready to store.
Jannette is an amazing person. She really helped me with every questions that I asked her. She took her time with me. She has a beautiful soul. Amazing employee
Excellent customer service from Alex and tina
Tina and Alex are very professional in personal attention.
I am very happy with both profesional worker.
Awsome service from alex
We have been customers at this public storage location since 2020 and it has been great experience! Location is excellent between downtown and edgewater and access is easy. You need a code for the gate and to enter the building. While it is busy always, the safety is on point and any concerns are taken seriously which we appreciate. Unlike other storage units, theres a net on the ceiling so no one could enter your unit that way. There's a big enough parking lot and also street parking right outside. Osiris and Tina are always friendly, helpful and efficient. Prices are increased quite regularly and carts are often scarce but we are aware this happens with every storage company. All in all we are happy customers!
The entire staff were courteous, friendly and knew how to provide customer service at a high level. Everyone was smiling and happy to be there. Highly recommend it. Highly recommended.
Osiris was great she helped me with the everything she was amazing
great place!! Staff are super friendly :))
I’m moving to another facility. Too much “competition” just to get in and out of this specific facility because of its location and demographic of tenants. It’s in need of remodeling and it’s a pain to always come here. The elevators are broken or unresponsive at times. There are NO available carts for some magical reason every time I go. The price for this is not worth the headache. I forgot to mention the roaches…
Amazing customer service. Alex was very helpful and professional
Alex was amazing to work with. Extremely smooth sign up!
Jannette, Osiris ,Tina . All of them!!! are the best they always helping with everything I love all them
I want to give the up most Thanks to the employee TINA. ABOVE AND BEYOND. She made everything so smooth and easy Thank you Tina.
Ask for TINA if you like to have an Amazing experience.๐ฏ๐ฏ.
This location has been infested with cockroaches for the last month. Office managers have been putting work orders for exterminator but the problem has gotten worse. Hallways have dead and live cockroaches, I couldn’t even access my unit. District manager and the rest of leadership is not doing anything to fix, this is a health hazard at this point. I emailed the district manager about this and did not even get a response. Stay away from this property and if you rent here be very careful when taking items back to your homes.
Be careful.. the rob evrytging out of my storage. They say they only have the camaras record for 30days.
Have call police
I am still waiting for management to call me back.
Jannette ศinฤ ty were amazing with there customer service recommend to Store with lady.
Super friendly staff I really loved this place to place my stuff very nice and clean
I had items stored here for 2yr. The facility has big issues with ROACHES! As I moved boxes the bugs scattered out.. Disgusting. I have used public storage at another location before for almost 5yrs and never had a roach issue. Staff is ok, and at least they do monitor carts so that’s why it has a star.
Loved the kind service and attention by Tina helping me choose my storage space. Great location and unit too. Thank you!
The customer service, outstanding. Very close to my new place in wynwood. I mean yea,, I highly recommend them. ๐๐ผ๐๐ผ
N/a
Excellent customer service today while renting my unit. The lady that took care of me, I believe her name was Osiris, was very professional, courteous and extremely knowledgeable about the entire process. She allowed me to view several options to determine which size unit would work best me.
Awesome service thank to Tina and Osiris price is fair
Great Amazing service love that these ladies could help me with my space thank you Tina and Osiris. Recommend to store here.
Excelente servicio de tina! Habla español e inglés y me ayudo muchísimo! 100% recomendado ๐๐ป
Tina ๐
Tina was.....AWESOME! She and her staff were willing and able to help me sort out a very complex situation over the phone and provided a level of personalized customer service that you just don't seem to find anywhere anymore. This facility is run like a well oiled machine and I would highly recommend them!
Service was phenomenal. Jeannette was professional and super helpful during the whole process. Highly recommend you rent out of here and work with this team!!!
Jannette thank you very much for your support and kindness…. Wish you the best
The outside facility is very dirty. And so are the people working the front desk they lack manners and should not be in customer service. The workers here are little to no help and stay on their phones and have the nerve to be rude. In my opinion they should All be fired. Not to mention Bathrooms are always out of order. And now I’m hearing customers belongings are going missing wow…๐๐๐๐๐๐๐๐
The girls here are are amazing they are some beautiful womans. They turn a bad day into a good periodt ๐
๐ฝ my storage spaces lock got jammed. Not only did they manage to open my unit but they provided a replacement unit to move my things to. I’d marry all of them.
Tina have been VERY helpfull and it’s a charming person ๐ค
Good customer service jannette , osiris tina
Thank you Tina and Enrique great service
Thank you Tina and enrique
Tina and Rique are the best!
Best customer service Jannette Tina Osiris
Jannette is was a pleasure to be here thanks for your great service
Jannette made the process easy and pleasant. Such a warm and personable person to work with. There are three storage units in our area, and we’re so glad we went with public storage.
Girls osiris and janette where very great
Thank you Tina for helping me complete my rental on line great service
Muy buen servicio muy amable tina y osiris
Thank you Tina for taking my payment love the carisma
Tina, She was a wonderful help and she knows what she was talking about and gave me a great deal. Keep up the good work (Tina).
THEY HAVE SPACE IF YOU NEED IT!! Plenty of units at GREAT DEALS!!!!! Ask for Tina:)
Loveing the environment with these lovely ladies thank you Tina and Jeannette the best ladies I've meet.
Excellent service by Jannette! She explained everything in detail, thank you very much.
Excellent service by Janette!
Wonderful service with Osiris, very funny and very welcoming. Made my set up super simple :) and made my day!
Excellent job and will recommend all of my friend to ask for Tina for all the things you will do in the store.
Osiris and Tina crushed it ๐๐๐ So easy & breezy
Muchas Gracias a Tina, Jannette y Osiris por su trabajo y servicio diario, Excelente!
Tina me ate dio muy bien
Everytime i go to this public storage Tina is amazing and always does a great job at helping me and a great job at putting a smile on my face โบ๏ธโบ๏ธ A+ fantastic service
Excelente atención y trato de todas las chicas que trabajan.
Thank you Tina for your help with my rental. Great service.
Tina fue exlente y tuvo una gran atencion, este lugar es el mejor
Incredible customer services and very attentive especially my favorite two ladies of all Osiris and Tina. They’re very friendly and always have a pretty smile on… It makes me happy to support this company we need more people like this on the work force…๐๐พ๐๐ฝ๐๐ฝ๐๐ฝ
The girls in attendance are amazing, Janeti gave me all the help and attention I needed. I recommend!๐๐ป๐๐ป
I had a wonderful experience at public storage .. Tina was very helpful and was able to accommodate me with a storage unit..
Great customer service, the girls in the front desk super helpful!
Excelente la atención de la señorita Tina todo esplicado al detalle. ..muchas gracias..
Tina was a wonderful person who's helping me always and in everything very nice employee
The staff was lovely thank you Tina Osiris very helpful.
Jannette was so helpful. She explained everything in detail and made it a very easy process for me and she did it all in a hurry so I wouldn’t miss my flight. I really appreciate her help and service!
Gracias por su ayuda Tina.
JANNETTE,ES UNA ECCELENTE SERVICIO AL CLIENTE MUY PERO MUY ATENTA,DEBEN DE TENERLA SIEMPRE
The outside facility is hood. And so are the people working the front desk they lack manners and should not be in customer service. The workers here are little to no help and stay on their phones and have the nerve to be rude. In my opinion they should All be fired. Not to mention Bathrooms are always out of order.
Gracias por su ayuda Tina.
Great experience with these lovely ladies Thank you Osiris and Tina for the great customer service.
Gracias por su amabilidad a Tina y Janet, su atención fue excelente, profesional muy buenas empleadas. El proceso fue sencillo, correcto y eficaz gracias a su trabajo.
Tina y Jannette fueron lo máximo como migo gracias.
Just want to say that Tina, Jannette and Osiris are the most helpful and kind! Thank you!!!
The staff was amazing Tina,Osiris,Jannette Ty you all great service.
Amazing service!! Very nice and affordable!
Tina,Jeannette.osiris perfect customer service.
Thank you staff Tina and osiris
Tina and osiris are the best ....they treat me....like a five 5 star person....love it....I will be back in the future....
Jannette,Tina,Osiris amazing staff.Great energy professional all the way.
Tina and Jannette were exceptional with their customer service capabilities. Explained everything to us detailed to the tee. They each should be considered for upper management as leadership skills like theirs shouldn’t go to waste.
Tina and Janette gave wonderful service today for my rental storage. They were quick,fast paced and very knowledgeable with every question and concerns I had. I recommend if u come here ,they are perfect duo to talk to . 5 star rating 100%.
Tina and Jeannette the best thank you for your service.
Jannette and Tina are amazingly professional and they have the best customer service. They made everything easy for me.
5 star service by the staff. Tina is always a big helper here. Always goes beyond her duties to provide good service to the customers. Thanks
It was a great experience for me and I can’t complain, Jeanette is definitely the go to girl, she is fantastic. She really took me the time to show me around. And another girl you must also consider, is Tina, she was ready to assist at any given moment. Thank you very much Jeanette and Tina for the outstanding service, and God bless you guys !
Great Staff !! Great Location !!
Elevators are always broken, gates left open where cars drive in and out. Have to sign out the dolly’s. Difficult experience
I reserved a 5×5 unit online and were pleased with the unit. Also, the property was very clean and cold, as well as, Osiris, the property manager was very polite, and kind courtesy.
I'm very pleased with the quality and service provided.
These 3 young ladies are very cheerful and very helpful. Lord knows i asked alot of questions and they were very paintent
โค๏ธ
The customer service is horrible the young lady that is still working there lacks customer service I reported nothing if I didn't need the space I would have never come to that facility
Very helpful and friendly.
OMG screaming I love the environment staff shout out to Latoya on 36 st
Muy buena la atención
Ty & Latoya made it so smooth to get a storage unit. Offering great customer service and their kindness was unique
Thank you very much to Tina and the whole staff that help us to find the right space and solution
Great job and very professional
Ty and Tina were amazing help thank you for your help.
Thank you Tina with my storage needs great customer service.
TINA and Latoya are the BOMB! Both are very Sweet and helpful ๐๐๐
Muchas gracias Tina,Latoya por su Buen servicio 5 Estrella +++.
Great service by Tina and Latoya.
Very professional and knowledgeable.
Tina And Latoya were amazing they helped me with my storage needs 10 stars plus.
Tina and Latoya were amazing! They helped me in the best profesional way
Latoy was extremely helpful, kind and showed us all different available sizes. Incredible customer service!!!
My experience with Tina at this location was absolutely wonderful. She was able assist me with my storage concerns and I’m very happy with her customer service. As a tenant for 3 years, Tina makes my experience easier and more satisfying with her smile!
If you want bare minimum service thats given with attitude along with a dirty facility featuring roaches crawling around then this is the spot for you! Over priced units paired w disgruntled employees is this facility's specialty! Look for Tina or Odalis at the front to help make sure you get completely disrespected.
Hopefully the District Manager James or Adrian Alonso, the District Tenant Specialist, can call me back soon and maybe fix the blatant issues with this location! Bless!
Excellent customer services and useful assistance focused in all details and bilingual in Spanish. Super buena atencion. Muchas gracias a Tina.
Tina were very helpful and understandable
Tina was so kind and helpful today to get us into a larger unit at a great price!
I found the perfect storage unit thanks to Ty! Thank you so much for assisting me throughout this whole process and thank you for being so helpful & patience with me.
Tina and Osiris were the BEST! They helped me with my rental and also showed us the units prior to us picking one. Highly recommend! Thank you!
Tina is the best !!!! she helped us pick the right unit and had us out in no time!
Tina has been very helpful and understanding goes out of her way and very patient to help out customers very good review on her
Tina was very helpful. This is a well managed public Storage facility.
Experience was great I was greeted by Tina and she also helped me with my storage needs.
Latoya was extremely rude and had an horrible attitude. I walked in all happy and smiling and left all angry. She should not be working with customers ever in her life.
Horrible location and Horrible customer service. Stay far a way!
Tina was great, attentive, and helped make my check in easy. Thanks Tina.
Latoya was AMAZING. Greeted me with a beautiful smile and pleasing customer friendly service...She made my frustrated move very pleasing and easy. Her knowledge and dedication to assist customers
is EXCEPTIONAL..I would definitely recommend and do business with this facility again if needed..
KEEP UP THE GREAT WORK ๐.
I rented a locker today and was serviced by Tina. She was attentive, patient, and very clear in explaining the process. Even though we came close to closing time, she didn’t rush us and made sure we were taken care of. Thank you!
Osiris helped us!! Amazing experience!!!
I have been renting here for 4 years now and they have been great. Anytime I have had a problem with anything, they have helped me. Tina is always a pleasure to see when I am there. Keep up the good work!
Tina was a great help went above and beyond till I found the perfect space I needed lovely experience.
Limpio y seguro
Staff was very friendly and accommodating! They answered all my questions and helped me make a smooth move in and move out!
Very pleasant experience.. Tina was very helpful and kind. Made my process quick and efficient
Osiris was very helpful and attentive.
Osiris was very helpful and great costumer service
Latoya is very helpful and an outstanding worker! 10/10 recommend
osiris was very attentive and friendly.
Joseph was amazing! He happily showed us the available units to help make our decision, and on multiple floors! Thanks Joseph!
Today I rented a unit and things could not have went smoother. Tina was absolutely amazing and showed me different units to help me see the size difference and which one worked best for my budget. I have rented at a few Public Storage facilities throughout the years and Tina has been the friendliest and most helpful by far! Thanks Tina!
Tina check me in & she was awesome! Very knowledgeable & answered all questions with a smile. I'm happy I came here!
Tina was such A sweetheart, I’m not an easy costumer and she had patience for me. Then we laughed and we practically friends. Haha. Much love and blessings little Tina. Ask for Tina. She’s a little cutie patootie๐
Osiris and Latoya where very helpful.
I was so pleased with the manager Joseph. He helped me and made sure I was happy with my storage. I got there with a truck full of items and previously spoke to customer service to help me get a storage big enough for my furniture. I had a lady helping me over the phone, I mentioned everything I had and was nervous and hesitate about what size storage I should get and the lady that helped me gave me the wrong size storage which it was super small for my one bedroom furniture so when I got there I saw the storage room and I panic because the room was so small and there was no more storage left plus I had movers that I was paying by the hour and also had to turned the Uhaul in soon so the clock was ticking. Joseph was so helpful and did the most to help me, his service as a manager and employee was outstanding and did everything he could and luckily he found a bigger room in same building and it worked out perfect. I won’t ever trust customer service on the phone or let them pick a size storage for me (this lady promised me it was the perfect size) but I’ve learned that the best thing is to see it in person first. if you ever go to this location 300 NW 36st make sure you ask for Joseph because he will truly take care of you and his customer service is outstanding. Thank you Joseph for being so awesome and saving me that day. Wishing you much success and blessings! :)
Best storage place
My first time renting a space in a Public Storage and I have to say that the people at this place really made it work for me. I rented the place online so I got the wrong size for the things I wanted to storage so when I got there Latoya the lady at the front desk with a beautiful attitude and great customer service was able to help me find the perfect space. Also the manager of the place who I talked with on the phone was of great help explaining the size and the stuff I could put in them. Thank you guys for a great experience.
Great customers,
was attended by Zebedee Adderley. Was very helpful and courteous. Will recommend friends and family for service..
Very clean storages, organized and the price for space is affordable, well located and easy to access.
Tina is a very nice person. I got great service.
Jimmy was really helpful with helping me put my items in storage
Great facility. Latoya is so friendly and extremely helpful. She actually made a very long day less stressful for me. She goes out of her way to help. Everything is clean and secure. Highly recommend.
Destiny and Latoya were amazing. Es muy bueno
Destiny was very helpful
Very easy access Latoya was very informative and helpful!
LaToya was amazing! I had a terrible experience at one of the Public Storage locations and she turned it around for me completely. The place is spotlessly clean and has accessible parking. Location is also great.
Tina, Latoya gave excellent customer service!
As soon as I came in the were smiling and helpful. Tina gave me a tour of the facilities and Latoya explained how to use the elevators. If all customers were met by such great front desk personel, Public Storage would have all their customers walk out of here satisfied and happy
Tina,Latoya.see they were very helpful good customer service
Very easy to get unit and amazing staff
Latoya was incredibly helpful, informative and friendly. Made the process pain free and enjoyable. Highly recommend
Latoya, Osiris and Z are always so helpful and attentive whenever I go visit my unit.
Marcela was very helpful and knowledgeable and keep it to the point I'll understand
This is a good storage unit. And They have a good team especially Alex beautiful self she help me out making me feel real comfortable storing my stuff there.
Shout out to Tina who was real nice and patient with me though the who rental process. Tina Thank you
Will be recommending friends and family. Ask for Tina she's amazing ๐๐คฉ
It’s clean and staff are helpful like mentioned in the other reviews. However, they only have 3 carts to carry stuff up in a building that has thousands of storage units. Every time I come here it takes more than 30 minutes for one of the carts to become available. With such a large facility they should consider adding a considerably larger number of carts.
Employee Ashley has great customer service and was very helpful. Also the manager was great spirited
Great service
Lugar seguro y limpio
I love โค ๐ ๐ โฃ ๐ ms Latoya Jones she was the BOM!!!!!! Helping getting a unit thanks so much ๐๐๐๐๐
Excellent customer service from Latoya
Very professional, clean storage. Latoya was super nice and explained everything very thoroughly. 10/10 recommend.
I called around to several storage facilities and everyone had higher pricing. We secured a special of a $1 for one month which was great.
When we went to the facility on 115 Biscayne, we dealt with Tina. She was very professional. She showed us the unit, the facility and how everything worked.
She was knowledgable and personable. Clean facility friendly staff—highly recommend it.
No bad experience to mention and relaxed atmosphere Tina was a good hardworking she was really friendly and helpful with all the questions I had the place was super clean
Im going to make a long story short. I rented a unit in Maryland with Public storage and things went very well. I decided to stick with them when I moved to Miami. The first storage facility was HORRID, elevators were broken and my moving company could not use the elevator. I had to pay them extra to move to another location. Unfortunately this day there was a corporate meeting and NO support. I was able to secure another unit online and when I arrived the unit had a lock on it? (remember NO support .. in a meeting). WOW. That process is another story (and not a good one). After 5 months, my rent has INCREASED over 50 dollars...BAIT AND SWITCH. Also, the place uses access codes to get thru the gate, thru the door, on the elevator. It is particularly difficult to get on the elevator for some reason. I'm done with them!! And, yes I sent an email to manager by the name of James Arnez and NEVER received a response. Yes, customer service rep Sharon is the BEST!