Katherine and Rose were friendly and professional. Top notch service. Entire set up time was under 10 minutes and the unit is clean and very secure. Would 100% recommend!
Katherine customer service was so welcoming, kind and very informative
Thanks for your service Angie !!
Angie was super helpful. Thanks!
Angie
Great customer service
Angie! is pretty good at her services.
STAY AWAY FROM THIS STORAGE PLACE, save your money and your peace of mind. Once you want to leave the manager Katherine will call you and try to make you stay. If you don’t need the storage anymore she will go ahead and make your life impossible.
I had rented this storage because I moved to Los Angeles 2 years ago. Finally, this year I decided to empty it because I wanted to bring all my stuff with me from Miami and close that chapter. I go to the storage, I had forgotten my key in Los Angeles, so one of the employees Rose (she’s actually really nice and just a chess piece in Katherine’s corruption) calls and gives me the number of several locksmiths they work with in that storage place. The locksmiths comes and opens, I pay him. I took around 5 days to clean the space and put in my move out date and notice. That’s when she called me, I told her that I didn’t needed the space. She hung up really aggressively and didn’t even say thank you.
At the point, Katherine has seen me come in and out of the building several times that week, then she knew I was moving out of the storage. I left to Los Angeles and noticed the account was still not closed. And that I hadn’t moved out. Remember she had already called me, she told me her name and I know her voice. So, unfortunately (and I regret this with my whole life) I forgot to take off the lock of the storage door, which is why KATHERINE, didn’t close my account. This was the last week of October. I called that place every day that week and no one answered. NEVER. So I could pay for a locksmith and they could rent the space to someone else.
Finally, I called the district number for the whole country and tell them that KATHERINE hasn’t picked up the phone for a week and that she’s trying to make me pay for the next month, which is what she did. They sent her an email and in coincidence she didn’t called me back until AFTER November 1st. Then she tells me it’s all my fault because I left the lock in the storage door, and that THEY HAVE NO LOCKSMITHS TO CALL AND THAT SHE Couldn’t HELP ME.
I asked her why was she lying? When her co worker had given me SEVERAL NUMBERS to call just 15 days before. She told me she was not a liar (SHE IS) and she hung up the phone. I was so upset and crying because I don’t understand why Public Storage allows people this corrupt to work in there. But I’m a grown woman so I called the district number again, they told me they were going to call again and no one has called me. I WILL NEVER RENT AT PUBLIC STORAGE AGAIN.
And I want to remind you that I paid my rent for 2 years straight with no problem. You lost a really good customer because of a corrupt employee. Open your eyes and fire that woman, she utilises the little power she has as a “manager” to harass people, intimidate them and take their money.
Katherine has sent Rose to call me every week of November to pay for a Rent I’m not responsible of. This people are not good people and this is not a good company.
KATHERINE HAS SENT ME SEVERAL EMAILS TO PAY THE MONEY, she called me 6 times that day that she hung up on me. SHE HUNG UP ON ME, after she lied and laughed at me. Imagine!! This is not customer service. Miami is a lost city with lost people, she probably on drugs too. 😭
UPDATE; they NEVER CALLED ME and sent the debt to collections. This woman is actively scamming me and PUBLIC STORAGE IS JUST ALLOWING HER TO GET AWAY WITH IT. I’m not paying for someone else’s scam and corruption!!! THERE IS ACTIVE CORRUPTION IN THIS PLACE AND NO ONE IS DOING ANYTHING! This is horrid behaviour! And karma will get to you Katherine! I know you read this.
Angie is an incredible woman. When we arrived, we were locked out of the storage, but she came to the rescue like a hero and got us a locksmith. Thanks to her, everything was sorted, and we had an amazing day. Angie is beautiful, quiet, sassy, and respectful and smiling. We like her smile. She is a queen and an amazing sunshine. Her blossoms is more than a sunflower. - Post Malone
Rose has been a fantastic help! I’m really glad I had her assistance today
Katherine service was good
Thank you Maximilian super helpful and great customer service!
angie la mejor demasiada paciencia y muy buena atención
Easy process and nice service
Katherine so amazing the best today !
Katherine amazing customer service helped me with everything very sweet and pleasant and very informative.
Massiimiliano is the best! Very helpful!
Katherine and massimilliano amazing service they helped me with ease getting my storage was a breeze and gave the best information couldn’t ask for better !
Katherine and massimilliano so amazing best service ever! Best team ever
The best service very polite and professional thank you Massimiliano
Thank you Katherine and Angie! Very cheerful! Writing this review was definitely my idea, they didn’t watch me while I wrote a review, or make me show them my phone screen to make sure I left a positive review before finishing my rental.
Very honest and trustworthy!!! Would definitely recommend their VERY cheerful service! 10/10. I’ve never been so happy with a storage unit in MY LIFE!! hope this is ok?! Please give me the discount now 🙏🙏
Angie was amazing! Had trouble setting up the storage at first, but she helped me and made everything super easy. Highly recommended.
Very happy with Public storage! Very happy with the company and the employees, Angie and Kat were great!
Angie was great! Good experience
Angie was so nice and helpful. She was so great. Merry Christmas Angie!
I checked out today with Angie after having my unit for several months. Ashley checked me in when I first got my unit and I’m happy to say the entire staff has been friendly and helpful and the facility was always clean. Ashley was always a pleasure to work with and Angie wish me well as she closed out my unit.
Angie is excellent and a beautiful person and appreciate it❤️❤️
Angie is the best work very social and service with customer very greatfull that why i give 10 to 10
Rose was extremely professional , fast, friendly and helpful! She stayed late as well!! Thank you!
Rose was very professional and helpful and assisted with all the questions and concerns we had which make sometimes a stressful experience as getting Storage less stressful.
Angie and Katherine were excellent, top notch. They were very professional, knowledgeable and competent! Couldn’t ask for anything better.
This place is disgusting!!!! There were hundreds of cockroaches. Had to throw away half my stuff. Do not recommend!!
Katherine and Layne is the best incredible service 10/10 customer service was amazing super patient,kind and informative
Angie, Rose and the rest of the team were very helpful, supportive and patient showing units and helping us pick the right one.
Katherine and Angie are the best, they are amazing and always helpful when I come to my unit. Clean and professional facility.
Rose gave me incredible service. She was so kind and, even better, she loves Stich too!
Katherine and angie such amazing customer service. The Best they helped me do much and do patient and Kind
Angie is a lovely person! Thank you very much for your help and attention!
Katherine was so amazing helped me through the whole process so kind patient and extended informational couldn’t ask for better 👌🏼👍
Make sure you ask for Rose. She was awesome!!!
Rose fue súper amable, gran experiencia con el servicio
Gracias Rose por todo muy amable
Great customer service. Rose was really helpful with a recent billing issue. Really appreciated her help..
Update-1 year later & Rose & Ashley are still providing great customer service! Helped me out alot today with billing questions. Always smiling & helpful. Thanks
Angie and Ashley are amazing , they are both very patient and professional. I would recommend this storage to everyone.
Angie Ashley are very nice and professional persons and also they are friendly
Angie and Ashley
They both went above and beyond today to accommodate me during my check out. Thank you !
Angie provided exceptional service, guiding me through the storage facility with patience and professionalism. She went above and beyond to ensure I understood all my options and helped me select the perfect storage unit to meet my needs. Her kindness and expertise made the entire process seamless and stress-free.
Katherine excellent service - five star for her ⭐️
Katherine is amazing. She show us the spaces available on my reservation and explain everything about the storage space.
Katherine, thanks for your assistance. It was most appreciated.
Angie was amazing! She helped me transfer my units easily and take care of everything same day
Perfect attention and service from Angie, recommend
Angie provided great customer service.
Angie was very sweet. And very helpful
Angie and Catherine were amazing help. They made the love smooth and accessible.
Katherine was incredible to work with! I decided to get a unit immediately due to my experience being so great and the units being so clean and well kept. Thank you public storage for helping me shore my personal belongings
Rose and Angie were great thank you !
Angie and Rose
I was here
I will be back
Beatriz
Amazing service a 5 stars for sure , Rose and Angie are very kind , always helping us to solve any question
, great team ! Thanks!
Rose and Ashley are awesome. The best Public Storage in the area.
Rose, Katherine and Angie were very helpful assisting me with our storage needs. Thank you ladies.
I had a great experience at this Public Storage location, and I just have to give a shout-out to Rose, Angie, and Kathrine! From the second I walked in, they made everything super easy and stress-free. Rose helped me pick the perfect unit and explained everything I needed to know. Angie made the whole process quick and painless, and Kathrine made sure I had everything squared away with no hassle.
The place is really clean and feels secure, but honestly, it’s the amazing customer service that makes this spot stand out. These three were super friendly, helpful, and just made the whole experience so much better. If you’re looking for a storage unit, I definitely recommend coming here. Rose, Angie, and Kathrine are awesome!
Rose, Angie and Katherine are amazing. They have great customer service. They help me with everything. Quick and easy.
Great storage place! Rose and Catherine gave us an excellent service! Recommend it!
Katherine was very friendly and knowledgeable on public storage products , she gave us a full walkthrough of the space and different options that would suit our needs
The ladies at the front desk were both very knowledgeable and helpful! 10/10
I have had my public storage unit for only a short time and the customer service has been amazing. Rose and Katherine were able to help with all of my needs and made the experience of renting a public storage unit as easy as possible.
I would recommend the Biscayne location to anyone looking to rent a unit that is nice and clean & very friendly staff.
Katherine and Rose were very helpful!
Rose gracias nos atendió excelente.
Gracias a Rose es un servicio de primera sugiero le den una bonificación por su alta calidad de servicio al cliente
Rose was amazing, she was super attentive and nice! I had a great time. If you need a person to help, ask for Rose. 6-star service!
Rose is amazing and she has so much patience she is the best
Rose is great and has a sense of humor! Awesome personality. I recommend this place. Ask Rose and Ashley the Dynamic Duo! I’m glad to be a customer at this location.
Thank You for a good Service Angie and Cathi🙏🏼☺️
Rode and Katherine explain to me how the system
Works, and they are friendly.
Rose gave excellent service. Highly recommend this facility.
Amazing experience from Rose and Katherine ! So attentive !
Katherine & Rose were amazing and super helpful!
Great staff and service! Rose was the best, very accommodating and friendly!
I was very lucky. Rose was an angel to me. The process and welcoming with her at Public Storage Biscayne and 23 st was extraordinary. She is the best! She deserves promotions!
Rose and Katherine were awesome!!! Great service!!!
Katherine and Rose are amazing! Great service and very warm towards customers.
Tive uma ótima experiência com a Rose. Ela foi super atenciosa , explicando tudo como funciona o estabelecimento, sem contar com sua gentileza , educação e alegria.
Angie & Maxi nos han atendido de maravillas; han sido de mucha ayuda en encontrar nuestro Storage . Muchas Gracias !!! Super Recomendable
Fantastic service and help desk
Maxamlion was super helpful as I navigated the various spaces. He also accommodated my request to be near the elevator, very friendly and personable, and extremely knowledgeable about the rates and helping me find the correct size storage unit. The facility is very clean and operates on an app which is amazing.
Rose, Joshua and Katherine are awesome.
Rose, Joshua, & Katherine awesome staff :)
Rose, Katherine, and Joshua . They went above and beyond for. Great customer service
This was my experience, I walked in the store stressed the f out, when Rose behind the desk said hello. This woman is so charming, my experience of a stressful day immediately turned into a fantastic day!
Kudos to Public Storage for hiring her 🤟
Katherine was amazing and very helpful! 5 stars
Maximiliano and Angie gave me the best service even though my situation wasn’t the best . I’ll give them 10 starts God Dang’
I’ve been at this public storage for so many years, it’s ridiculous. Little by little the rates keep increasing. I’ve even changed rooms and moved my stuff to avoid having an unreasonable rate increase. I was getting sick and tired of dealing with storage facilities where there are no people to talk to. That was until I met Maximilian. He was so helpful and courteous. I encourage you to use this location. You will be greeted with it a friendly, smiling face and a person with integrity. A lost art.
Very helpful and informative. Thank you!
Angie was magnificent, she was kind, attentive, fast, considerate and courteous. The property is IMMACULATE! Great rates too. Very clean. Awesome security. The app is perfect for easy access.
Angie provided incredible service! Very kind, helpful, positive and friendly!! This is the best public storage I’ve ever seen, beautiful and highly secured!!
The Best experience I ever had.
Katherine and max great customer service 👍!!
William Alice and Ashley were amazing very welcoming and friendly and above all helpful
This was a awesome place took care of me when buying boxes and telling about the new promotions this place is awesome and great location
Ashley rose and William
Great facility !! William and Rose solve all my doubts, and really helped me. I definitely recommend this property not only for the location, but for the great service !!!
Willy, Rose, Massi and Ashley excelente servicio
William , Max and Rose were so helpful today and made my move easier. Thank you!
William, Rose and Ashley great service
Thank you Maximilian for being so helpful and kind! Best treatment I’ve had here at the public storage:)
Katherine has wonderful customer service. Top tier. 10/10.
Great and clean facility! Angie was very nice and helpful, she has great energy and made me feel welcome.
Katherine was extremely helpful and friendly. Spoke to first. Gave me helpful information and courteous and prompt service.
Angie Cathi is best team give a good customers they sweet like a candy happy always be Able to help any kind of client
Katherine and Angie were very helpful. They let me know that reserving online would potentially be cheaper than in office with them and let me take my time do it all online.
Katherine was great! She gave us great service and was very nice
Space is clean and well maintained.
I got great service from William, Rose and Massi. Shout-out in particular to William who went out of his way to help me carry all my moving supplies to my car.
Thanks ypu to massi willi rose and angi for the best service ever
William, Rose and Maxi gave us excellent service
Rose and William were really helpful and provided great customer service.
Rose and Massi and William were terrific in helping me get all the information I needed to get started. The place is clean and very safe. I would definitely recommend!!
Excelente atención de William y muy buenos espacios para dejar tus cosas.
Excelente servicio.. y si vienen pregunten por William y Rose 👏👏 ME ENCANTO🤍
Rose, William, and Ashley at this Public Storage have incredible customer service. I had an issue and they worked magic to solve it for me!! It's nice for people to care about customer satisfaction :)
Maximilian, Rose and Ashley and William great amazing job
This location is amazing!! The facility is so clean and the staff is incredible!! I rented a 15 ft box truck and had plaenty of space in the garage to maneuver. The rental unit itself is spacious and very well maintained. The front counter was so helpful and so friendly. Thank you so much Rose, Massimilano and Katherine for making this move in day such an wonder experience!! Looking forward to seeing you all again :)
Katherine & Maximiliano were kind enough to give me a tour to show me the storage units and provided detailed information. Excellent service!
Rose, Willy, Katherine and Massi great customer service
The best team ever Angi Massimiliano Rose and William
Rose, Massi, William, & Angie was very helpful! I was having a few issues and she was able to take her time and help me solve all of them.
Rose, Angie & Ashley was extremely knowledgeable, polite and helpful !
Great services and work epic very respectful business
It was an absolute pleasure working with Angie today. She not only displayed a pleasant disposition but was very attentive, responsive and exceptionally helpful. As a former business owner, Angie is the caliber of employee that I always enjoyed having on the team.
Angie and Katherine did an amazing job, great service!
Angie and Katherine, assisted me and were very professional and helpful. I recommend to rent in this location.
Angie and Catherine are great, super nice!
Made everything easy for me to move in.
Rose and Catherine where amazing. Thank you!!
I’ve been a customer at this Public Storage location for years, and I have to say, Rose is an absolute gem! She’s incredibly professional, knowledgeable, and always delivers top-notch customer service. No matter the situation, Rose is always there to help with a friendly and positive attitude. Her experience and dedication shine through every time. Truly priceless! Thank you, Rose, for making every visit so smooth and stress-free.
Kathrine was outstanding on her customer service , went above and beyond walk8ng me through the process of obtaining my unit, payment plan , and insurance policy.
Angie is awesome super helpful , thank you
Angie and Katherine were super helpful. The space is organized and clean.
Katherine and Angie, they help me and they are very nice, competent and they help me.
Katherine amazing service ✅
Katherine and Rose are the best. Such bubbly personalities!!!! We didn’t want to leave
Katherine did a great job!
Angie is great! Thank you so much 😊
I had a fantastic experience with Katherine regarding my storage unit questions and concerns. She was incredibly helpful and attentive, addressing all my inquiries with a smile. Her customer service skills made the process much easier and more pleasant. Highly recommend her assistance!"
Feel free to adjust it as you see fit!
Ashley was a souled wonderful to work with and she helped me out so much!
Katherine and rose amazing service the best!
I had a nice experience with ROSE and KATHERINE they were nice and very helpful !!
Katherine wonderful services. Thank you for everything
Angie was great! But the company policy for locking in the carts until the office opens is terrible, I had to move all my boxes by hand…
Angie and Katherine were super helpful!! Thank you
Angie and Katherine were very nice and have excellent customer service, definitely recommend this storage unit
Katherine / Angie / rose been the best ! Amazing customer service
Amazing service!!
Angie, Katherine and Rose!!
Extremely helpful staff!
Rose and Kathryn were the absolute best! They heard my concerns and were solution oriented. Provided excellent customer service. Rose provided great insight and advice on what storage unit met my needs
Public Storage has been a fantastic experience, largely thanks to the excellent customer service provided by Katherine and Rose. They are both incredibly helpful, friendly, and always go the extra mile to ensure everything runs smoothly. Their professionalism and attention to detail make renting a storage unit here stress-free. Highly recommend!
Rose is great. Very helpful and friendly. She is incredible. Personality is up there. Bright spirit and amazing at what she does.
Katherine and Rose are the best, thank you!
Ros y angie son las mejores de public storage, educadas , serias y amables y 100 % de servicio ❤️❤️
Rose and Angie have been great and I strongly recommend this Public Storage location.
Rose and Angie amazing service!
Great storage, excellent service from Angy
Katherine and Angie 🫶🏼 perfect service
Katherine give all the information properly, she was nice and very profecional.
Katherine and Angie the bestt customer service 10/10 clean facility top tier
Manager Rose was an absolute joy. Renting a unit was a breeze and made our move here very easy. We had a very good experience and we highly recommend.
Everyone at this location was awesome. Took care of us never made us feel like we’re standing around just a number and the manager Rose is a perfect example. why it runs the way it runs.
Great service by Rose! She made sure we understand the in’s & out’s of the storage unit. 🤙
Rose, Angie, y Katherine muy agradecidos por lo diligente y excelente atención. Bendiciones
Very good customer service Katherine ✅
Katherine Rose and Fred were amazing with the service!
Katherine was great. Very good service
Stayed open past closing time so I could drop off some things in my storage! Very friendly staff and great location.
Thanks rose. Super fabulous very helpful.
Excelente servicio u atención de Ross tengo dos unidades allá y es grandioso
This place is super clean and convenient. Rose gives amazing customer service and I can always count on her to help me on my account!
It was Amazing. The young ladies Katherine andAngie extremely helpful and knowledgeable about all size storage units. They had very positive attitudes. The manager
was helpful with walking me through the steps of accessing the app.
Rude property manager, no one to assist you after hours in case of an emergency, even 2 minutes after. They just want to go home and do not care about anything. Don’t leave your expensive belongings here and expect any service.
Katherine and Angie so amazing their service was pretty good
Katherine and Angie were amazing 10/10 deserve a raise.
Had a great experience. Place is very safe and clean. Katherine and Rose were very kind and helpful throughout the entire process. Recommend!
Rose & Katherine are very helpful courteous and professional. They are knowledgeable and gave me all the information I needed regarding renting a storage space. Very confident agents in the office.
Really impressed with the customer service! Rose helped me with the app and figuring out the access situation and was really really nice in general.
Rose thank you for service! Gran servicio!
clean facility, helpful staff (Rose was great).
Katherine great customer service
Katerin the best of the best!
Thank you so much!
Katherine and rose amazing customer service!!!
Gracias Rose y Angie para todo. Son unas chicas muy lindas son muy colaboradoras para ayudar a la gente y muy atentas en todo el sentido de la palabra excelentes volvería a este storage
Rose and the gang Kat, Vina and Ashley. They are the Fawkn best..
Katherine the bestttt helped me and explained everything so well hire more people like her ‼️🤙🏾
I went today not knowing what sizes I would be needing to store my studio apartment and the staff there was a big help in guiding me, Ashely D was great she showed me 2 units that could possibly work out for me I am happy with the help I received
I went to look at 2 units and Ashley Davis was excellent and kind, she was descriptive and even offered options, I look forward to storing with Public Storage
the staff was amazing and the property is nice kept clean Ashley D was a big help
Excellent service. Knowledgeable representatives. Kind and patient team Angie, Ashley, and Katherine. Awesome. You need to hire more superstars like them. They deserve a promotion.
Katherine, rose and angie give us great customer service thank you.
Amazing service and help from the lovely Rose and Angie. Both very knowledgeable and great advisors.
Rose is the best go find her she eill help the most
Rose was great helpful! Thanks Rose
Rose and Angie, gave us excellent service.
Thank you both😍
Rose has great customer service and is very helpful. This is my second experience here and I highly, socially if Rose the training manager is on the premises.
I am shopping around for a storage unit in the neighborhood and checking several options.
Katherine at Public Storage was very helpful, polite and friendly. I very much appreciate her time and courtesy of showing the unit and breaking down the cost for me.
It is a nice facility with clean interior and convenient parking which is rare in this area.
Katherine was very helpful in getting my unit placed
Rose and Katherine were amazing!!
Really appreciate all their assistance
Ashley is phenomenal and a keeper. She gave us a tour of 2 units and was very pleasant, accommodating, and the epitome of customer service.
Ashley and Rose, thank you so much for the wonderful customer service. Really helpful with my check in and moving process!!
The best administration ever!
Excelente servicio de Katherine. She is awesome
Katherine was so sweet and lovely helping me figure out my app , explained things so well.
Katherine is amazing ,she’s sweet and amazing costumer service provider .
Katherine was great do deal with. Nice and polite.
Rose and Katherine have great customer service! Helped me and my friends find storage we needed at a good price
Rose is the best. Did not have any issues, but another customer did and she was very helpful, providing options to regain the customer. It seems like the staff genuinely wants to help if they can, and that's all you can ask for.
Thank you Rose and Ashley for great customer service!!
Good morning dear candidate Iam very appreciate with good customer service you given to me Specially Catherine. And the most importantly I love the atención and the energy ‘ In my part I would like be a one beautiful team in public storage make give best of me make customer feel comfortable and happy with service I will gonna offer
Best regards :Angie
Katherin and Alejandra super professional, profoundly detailed. They are a great representation of customer service five stars hands-down.
Thank you for all your help Rose. Great customer service, quick and easy.
I have a storage place here I am very happy with the service of the staff thank you to all
I suggest this place Rose and her staff are always helpful and kind i would never change place , i have been here for such a long time the are the best costumer service i haver had experience with i would like to thanks all of them fir the wander full work they do
Massimiliano
Thanks for the amazing hospitality Rose.
Great storage facilities at this Seft Storage building.Would recommend!!
Rose and Ashely were able to help me in getting everything done at this location
Rose & Ashley super helpful. Helped me get a bigger unit
Ashely was awesome in helping me work out an issues! Thanks Ash
Rose and Ashley are the best. Helped us with everything. Thanks ladies
Rose is the best Ashley is really intelligent… I love this service ..!
Rose and Ashley was súper, very professional and cordial, her service is a 100 you guys are lucky to have an especial agent like her congratulations on her. I want them to move to Orlando with me.
Fantastic service, easy in and out moving.
Rosie is a stitch lover and she is a wonderful person to deal with.
Thank you Rose and Ashley great customer service. Very friendly and funny! The vibe is here. Energetic Ladies in the office.
Rose and Ashley are amazing. Their customer service is top notch. The price is a little on the high side.
Rose and Ashley were the best! Great service! Will come back!
Recibí un excelente servicio de Rose quien no habla muy bien español pero hizo todo lo posible para entendernos. Fue muy respetuosa y paciente conmigo y hizo el proceso muy fácil.
Adicional, me dio recomendaciones para que mis pertenencias se conserven mejor
Muchas gracias Rose 🌹
Katherine was great. Very helpful
Katherine was so amazing. She helped me get access to my unit quickly and guided us through the process.
Definitely recommend this storage location! Katherine was super helpful, she explained absolutely everything and gave an extremely detailed tour. Service was impecable and the place itself was super clean and safe.
Katherine and Rose were absolutely amazing in helping me set up my unit and giving me all the necessary information needed to start my moving process! So grateful for their help!!
Rose helped us a lot with getting a unit to fit our needs and helped us get a good rate. I highly recommend this location.
Rose was very helpful and assisted us in getting a better deal. Highly recommend this location because of her!
Love this place. Rose and Kat always helpful. Place is always clean and cold.
Price is on the high side due to location but cant complain.
Rose gracias para todo. Bien servicio
Katherine and Rose las mejores
Katherine helped me out completely. And she was very kind at every moment. Thanks!!
Rose, thank you for your sopport to have a smooth and quick move in.
Hi Rose, we love your enthusiasm and thank you for the great customer service!
great service and very clean , the staff is extremely helpful
Katherine and rose and layne son muy amables y hacen del servicio muy efectivo, con simpatía siempre!
Katherine and Layne were super helpful. They are very knowledgeable and kind.
Rose Was Amazing and helped me make my entire experience fast and easy thank youuu sooo much !!!!
Best customer service in Miami rose was the best rep ever and Ashley
Katherine rose Ashley they were more than helpful during a difficult elevator outage,went above & beyond what you normally expect these days
All 3 elevators were down!
We manage to unload and store
With the help of Rose!
Great help!
Gracia Rose par todo! Bien servicio!
Been here for 10 years, Rose has always gone above and beyond to help us with everything Thanks Rose
Rose was very helpful and made loading and unloading furniture!
Rose and Ashley were great! Very helpful
The bestttt Katherine , Ashley , rose 🙌🏽
Katherine ,Ashley, Rose helped me tremendously today so kind and patient
Katherine and Ashley were so helpful and patient
Katherine and Ashley stunning customer service 🤩🤩
Rose and Katherine are the best, they are super helpful
I did not use their storage services, but I went in to inquire about a hit-and-run incident I was involved in and their cameras caught footage of. The customer service was incredible. Katherine and Rose have futures in legal affairs or private investigation as a backup plan.
Rose and Layne are the two best and nicest employees I’ve ever met at any public storage facility across the country and I’ve been to about 2 dozen.
Affordable public storage in area
Katherine and ashley were amazing ! Great costumer service
Kat Rose Layne , are absolutely AMAZING
The people at the front desk were very helpful when I asked questions about my car being towed near their location. Katherine , rose, and Layne were the most helpful.
Rose is awesome. great customer service. Very Helpful and friendly. thanks to the ladies in the office. Rose and Kat are the best.
Katherine was extremely helpful while guiding me through the tour of different storage units! She gave her expertise advice while also informing me of all the information that comes along with a unit. Thank you Katherine!
Katherine and rose were soo amazing!!! Great customer service , always neat and very attentive.
Very excellent assistance by Rose that helped me during the holiday 4 July , she saved my day ))
Thanks Rose
Rose, Ashely and Alejandra great service, awesome ladies! Thanks for your help🫠
Katherine & Rose were pleasnt,professional and patient.
Rose , Alejandra, Kat I just wanted to complement your professional staff today I went in for a couple quick questions and they serve me in a very professional complete manner. Thank you very much for your professional
Rose took good care of with Alejandra you should have more people like them
Great service from Katherine Rose are awesome Wow
Katherine and Ashley were awesome .. helped me set up my unit and close the deal within no time .. professional and fast
After visiting the store today, my first encounter was very clean and safe. The person who assisted me with my new unit, Katherine, was absolutely amazing. Thank you very much for all your help. You are a top star employee.
I had an outstanding experience at Public Storage today. Katherine and Ashley were incredibly professional and helpful throughout the entire process. Their exceptional service made everything smooth and stress-free. They answered all my questions with patience and ensured I had everything I needed. I highly recommend choosing this location for your storage needs. Thank you, Katherine and Ashley, for your top-notch service!
Ashley and Katherine amazing customer service 🤙
Katherine and Ashley the best!!!!!
Katherine and rose so helpful couldnt have asked for better employees to assist me during this stressful process
Rose has been very helpful with all our questions. She is knowledgeable and professional. She represents
public storage in an exceptional manner.
Djoulie & rose wonderful thanks for the help
Ashley and Katherine were wonderful and very helpful! Thanks for the information
Good service Katherine and Ashley were very attentive and helpful when closing the rental space out
Amazing service, Katherine and julie nice and very helpful!
Djoulie and Katherine excellent service 👌!!!
Katherine & Djoulie were super helpful and patient! Great service
Rose was great! She helped us with closing agreement and setting up. She was very friendly and helpful. Rose is a great professional that deserves raise
Great service!!
Rose is the best <3
Great service, Djoulie was awesome
Djoulie and Katherine: So helpful and informative.!!
Rose and Djoulie were amazing and super helpful! Really appreciated their customer service. The facilities are very clean and well kept.
Katherine was an amazing help, she helped me bob and weave all the stress that I was dealing with when it came to moving. She was very personable and approachable. thank you Katherine, you're the best!!!!
Katherine was the best!!!
Best move in experience everrrr rose is the besttttt
Rose and Djoulie were very helpful. Pleasure working with them !!
Awesome customer service the best in Miami , everyone should be like Rose
Rose was very helpful during my time here. Knowledgeable and thorough and always kind!
Katherine and Ashley amazing
Amazing customer service!!!
Rose, Robert, Katherine, Djoulie were great and some helpful. Great place.
Their service was excellent and quick, thank you Djoulie, Rose , Kat and Robert.
amazing service : Katherine & Rose!
Rose , Katherine, Robert, dj such amazing customer service
We received a very excellent service. Rose and the team are very professional and careful. The place is very well located.
We were very well attended by Rose. She is excellent and the place is very good
We recommend
Good service Djoulie, Robert, Kat and Rose!
I want to be very clear with my words. Rose, Katherine, Robert, & Djoulie were absolutely phenomenal. So help me god with my right hand on a stack of Nicki Minaj records. Very helpful to me figuring life out in a new place. If I could rate them 6 stars out of 5 (which definitely should be an option) I would. A good bunch. Moving is not easy, combined with moving off of 2 hours of sleep? Remember the first time you learned calculus? Yea… kinda like that. They made my experience a great way to continue my day. Robert even held the door open for me as I was typing this on the way out… it’s the yittle tings! They can’t turn off the customer service if they tried! Its giving lifestyle is we’re being honest. Imagine Jake from State Farm but like.. a team of him. A starting 5 of service. Their kindness is like my gratitude for their kindness-it runs deep.
Rose / so helpful and deserves a raise!! 5 Stars!!!!
Rose is THE BEST!!! Amazing customer service and Great attitude :) They don’t make them like her anymore!! A true Gem 💎
Katherine was professional and informative.
Rose and her crew were professional, courteous and most importantly, Funny!
Katherine is amazing. She was extremely helpful and pleasant.
Katherine is an awesome professional, explained everything to us and easily convinced us to buy.
She made sure that we understand the pricing structure and the insurance.
Katherine is one of those shining star employees that every company should have.
Rose is super helpful and organized. Great service!
Wonderful service Katherine! Very informative and helpful.
Rose has great customer service. Very friendly.
Thanks for the great service. Ashley and Rose
The customer service that is provided by them is excellent. They helped me with everything since the moment I got to the location. Ashley and Kat services are incredibly good.
Amazing customer service!!
Rose and Katherine were fantastic! They were knowledgeable, friendly, and made the whole process smooth. Highly recommend!
Excellent friendly customer service! Rose is the best!
Rose and Katherine help me today. Great customer service. Ashley and Rose was very helpful yesterday too.
Great service fixed debit card payment problem
I've had a storage here for a couple years and service has always been exceptional! Rose and Ashley are the best!!!
The ladies at the front desks, Katherine and Ashley were amazing. They made this process a breeze. I will definitely recommend their services to everyone . Amazing!
Rose and Katherine were amazing! They helped me during a stressful situation and made the process enjoyable. Grateful for them, they made my day ❤️
I appreciate the help, Rose was so kind and helped and professional for me. The environment is clean and pacefull. I feel like I can leave my furniture here with confidence. I strongly recommended this Storage
amazing space with the amazing Rose
Rose and Katherine were so helpful every question and concern I had they are amazing !!
I wanted to thank you Rose and Katherine for the kindness and patience . Great team!
Thank you guys for make this easy for us!
Rose is professional and polite and took care of answering all my questions and concerns and she made me feel at home!
Absolutely wonderful customer service provided here, both Rose and Ashley are incredibly patient and exceptionally resourceful.
Katherine was very friendly and willing to help
Kathrine, Ashley and Rose are the best! So kind! Great customer service :)
KATHERINE -ASHLEY-ROSE
They were amazing, team
I Just came from NY , and they help us a lot . They make everything easy for us.
If any one need storage unit contact with this tem
Excellente servicio. Gracias Rose, Kat and Ashley
Ashley is the best person ever. She is so nice and very helpful. 10/10
I moved to Miami from New York City for a job and needed to find a storage space near my apartment. The Public Storage Midtown location was perfect for me. When I walked in, Katherine and Ashley greeted me with friendly service and were very helpful in answering my questions. They even provided me with information on how to save money if I didn't have a lot of boxes to store. I want to thank the Public Storage team members, Ashley and Katherine, for their assistance.
Thank you,
Sami
Rise is the most awesome personality and professionalism. I aM very glad I picked up this location!
Amazing team and customer service. Very professional and was able to resolve my issue on the spot. Good job Katherine and Rose
This place is clean and well managed. The manager Rose is on point with this place. She has great customer service.
Rose, and Katherine been very helpful on every situation and managing our storage for many years
Amazing customer service from vina ,katherine,rose,and ashley!! Left satisfied
Everyone is wonderful, and so helpful.
Rose viña and Katherine nice Atencion 100% recommend
Great helpful staff that was accommodating for any issues or questions I had with my move.
Vina, Katherine,rose,Ashley displayed amazing customer service.
Katherine, Rose, and Vina were extremely helpful and went out of their way to make sure I got help locating what I needed! Highly recommend!
Great service. Rose, Vina and Katherine is providing amazing customer service! Great job! Thanks!
Rose es muy servicial, atenta y muy amable.
Thanks to Rose for her attention👏🏻👏🏻👏🏻
I would like to add a special thanks to Rose and her staff for helping me out and they are very professional and organized and always in the office to help.
Good service and fast! Rose Nuah Kat
Rose, Katherine,Vina, Ashley
Katherine , rose vina & Noah were very helpful! I had trouble getting into my unit and they immediately connected me with a locksmith and got him there right away so I could make my move in time.
Rose and the gang ashley, vina, Kat, and noah they are good people and always help you ....Excellent Service
Excellent customer service. Someone is always available at the office. I rent at a different location but I always come here to pay my bill. Thank you Rose. I would definitely recommend this location to anyone needing storage.
Rose, Vina and Ashley are amazing with their service! Pleasant, helpful, professional and on point. Thank you, Ladies for the wonderful service! Can see why this location has a bunch of awards at the desk - good work!
Rose and Ashley are so kínd, they have a really good Customer service…They are friendly and very willing to help their clients.
Thank you Rose for your great customer service. Very friendly quick and efficient. She knows her job. Ask her anything. She has the answer!!!!!!!!!
Rose and the Team was amazing
Rose, Noah, Ashley, Henrique the crew was simply amazing great place
Amazing service! Were able to accommodate me last minute. Shout out to Rose, Noah and Ashley for the great customer service!!
The staff is the absolute BEST! THANK YOU SO MUCH ROSE❤️❤️❤️
Rose the manager is amazing she is incredibly helpful in helping me open my storage unit! Made a stressful thing go easy for me! Thank you. Highly recommended
Vine sin saber nada de almacenes y las personas acá me ayudaron y me enseñaron para poder abrir mi unidad, gracias rose y enrique !
Great facility, excellent customer service. Rose was very helpful!!
Rose and Ashley was wonderful! Great job ladies
Rose and Ashley we're very helpful and polite. Also it was another gentleman behind the desk but I didn't know his name.
I would suggest a different place to store your belongings. I chose this location because I am frequently flying out of Miami. Before my flight today I was informed that I will not have access to my unit or belongings and that it’s out of their control. Forcing me to purchase new items instead of having access to items I already own.
If you like having your time and money wasted then this is the location for you
My experience at public storage was awesome the staff Rose and Ashley was very helpful
Rose and Ashley was great! a wonderful duo! I recommend this public storage any day! Thanks Roshaley!
Rose and Ashley awesome ladies
The staff in this place is excellent, great customer service and knowledgeable. I was helped by Ashley, Rose and Rique. They should have staff like this in all other Public Storage locations. Congratulations on hiring this people.
Great place. Rose is the best!
This place runs like a well oiled machine. Happy to do business here. Rose always give the best assistance.
Rose rose rose is the best employee this company has!!!!
Great clean atmosphere and perfect temperature. Rose was great attending our needs.
Thank you, Rose, for everything you have been super helpful!
I know Rose from few years right now and she help me in many ways, she always find out a solution for any of my problems from accounting to manage my storages. I suggest her to solve problems
Staff at Public Storage was very helpful ! Thank you
5 STARS TO THE CREW , SHOUTOUT SHAYLA AND ASHLEY FOR THEIR AMAZING SERVICE AND GUIDANCE. THEY EVEN ASSISTED US WITH A LOCKSMITH. THANKS FOR YOUR PATIENCE AND SUPPORT THEY NEED A RAISE THANKS SO MUCH WILL DEFINITELY BE RECOMMENDING THIS STORAGE TO MY FRIENDS AND FAMILY.
Ashley is amazing and the most helpful!