Public Storage Self-Storage Units at 150 Tully Road, San Jose, CA

Mikey and Kathy are the best

The staff have always answered my questions and been great to work with. They even helped me to get a good price on my unit so I could keep renting it for longer when the price would otherwise go up. They are very helpful!

Good customer service especially mike

Mikey nos tendió muy bien muy buena atención recomendado buen servicio

Estubo muy bien todo gente amable y todo limpio muy seguro y todo mjy bien

I Storage my life here for about 5 months and I would always come in and out to get stuff. The staff have always been friendly and helpful. Great customer service.

Favorite public storage facility I’ve used. I am a returning customer to this location. Nice workers! Cathy did amazing job assisting me on my newest storage unit! Thank you team!

Berry good customer service 👍🤠☺️

I went to Make My Storage Payment for the Month, and had the pleasure of doing business with "Maria", at the Tully Rd. Public Storage. After She accepted My Payment, I informed Her that two of My Units Rent were raised. She contacted the Payment Office, and informed them of My concern. I have 3 Storage Units, with Public Storage, and I'm on a Fixted Budget.I told Maria I'd like to, eventually, consolidate, and, possibly, move to the Tully Rd. Location. My Units are on Aborn Rd. I do business with Kolbie, who has, also, accommodated Me. "Thanks "Maria", for contacting the Payment Office to report My Rent Rate increase Issue! 🙂 Richelle G.

YOU GUYS NEVER ANSWER THE PHONE WHAT ARE YOU GUYS DOING YOU WORK IN THE LOBBY BUT DONT ANSWER THE PHONE???

I’ve been with public storage for a long time and have had excellent service. Mikey did a magnificent job in helping me. I commend you on a great service. Give them the highest star they can receive.

I rented the storage unit and I am happy with service and friendly stuff especially Mike and Maria

Super nettes Personal. Wir haben es genutzt um 1 Monat Gepäck einzulagern für unsere Tochter die in den USA studieren wird. Somit mussten wir es nicht auf unserer Rundreise durch Kalifornien mitschleppen. Der Service hat mit Steuern 90 Dollar gekostet.

Mike and z are awesome. Good customer service

Miguel is bueno

Good customer service

You guys help me beyond expectations. Thank you Mike, Kathy, and Maria!

We seen online they’re storage units for a 5x5 was available. We came in for our reservation and we had the most pleasant experience with Kathy. She showed us to our unit and when we expressed that it might not be big enough. She gladly showed us a 10x5 which she also recommended because of it being cheaper. We took it and are now new storage unit renters. Big thanks to Kathy for her genuine kindness and for going above and beyond the customer service and support standards.

Price has risen over 40% in just 14 months. Place is only open until 5:00 or 6:00 every day. Cancelling.

Mike & Kathy are awesome! They helped me so much and I loved their great customer service! Definitely recommend.

Mike & Maria are professional employee

Mike and cathy are so awsome they are so kind and ALWAYS helpfull everytime ive had encounters with them and im so happy to be here at public storage where i know im always going to be helped and treated with the most respect and kindness ×0×0 -rock

Great spot for storage! I've had a storage unit here for about 9 months and just downsized to a smaller space. All interactions with the team here have been fabulous and they've always been super helpful. Z and Mikey took great care of me this time and made the transition so easy. The facility is clean, well lit, with easy parking for vehicles and trucks to make moving in/out very smooth. It's also secure with external gates, access during business hours, and required security codes for accessing the elevators.

I had never rented a storage unit before, but Kathy was very helpful and friendly and answered all of my questions and got me checked out and able to move my stuff in very quickly. Glad I made the choice to rent here for temporary storage :-)

Excellent service

Kathy and Miguel buno

Kathy, Z, and Maria were very helpful

Mike is good customer service and z too

Everyone at this facility is very friendly and helpful! My favorite storage spot yet.

Kathy is deseve more 5 star

Came in to my storage Mikey is awesome this place is clean great customer service I recommend this place definitely!

I had a great experience of service with Mike at public storage.

Very friendly and helpful, had an issue with online stuff and they were knowledgeable and fixed it for me

I had a VERY PLEASANT experience with this Public Storage facility in Tully. I have been wanting to switch units for many years but I kept delaying it until I decided to go to the office this weekend and was attended to by Z. Z was very helpful and knowledgeable in helping me get a new unit. He patiently answered my questions about pricing and the available units up until I have set up payments. He was honest and conducted the transaction seamlessly. He even followed up and checked on how we’re doing with moving in. Amazing customer service. You’re cool Z!

Z and mike and Kathy are awesome and professional

Used this storage facility for 3 years, and it was an okay facility. Staff is okay. Dark always. Place could be cleaner.

Kathy and Michael are amazing to work with. They got me the best rate and location in the building.

Mike is the most wonderful and helpful employee I have ever came in contact with! He goes above and beyond with the way he executes customer service and I would recommend everyone ask for Mike when you come to this public storage location! Thank you for everything Mike!

Miguel fue una persona excelente y nos ayudo muchísimo lo recomiendo muchísimo

Mike and Jeanne are friendly and helpful!

Mike is good customer excellence customer service

Mike and Jeanne ảe good with customer service

Storage is good, lighting not so much. To be honest, now that it's 2023.... The lighting is WORSE! That picture is WITH THE FLASH within 3 feet!

Kathy and team were super helpful from showing the space to answering any related questions. Facility has a variety of units for varying needs. Highly recommended!

Me encanta muy buen servicio, personal muy atento y amable

Miguel and z son muy buenos

This facility is very clean, easy access and the staff (Kathy) was extremely helpful.

Just came in to pay late fees and was helped by my man Mikey. He was very professional and friendly and made the whole process(something no one wants to deal with) a very pleasant experience. Keep up all the hard work you do. Public storage give this man a raise

First off, there's a ton of fake 5* reviews here. Make sure you sort and read the real reviews 4* & below. They no longer allow patrons to use the many bathrooms although there's no price cut for the missing convenience yet 1 newer Rev claims bathrooms are clean. What bathrooms? In conjunction to their extremely limited hours, my belongings have been trapped here for over 2 years - I can't spend time sorting since I can't relieve myself and can't take off work just to spend a day moving. Go elsewhere.

The office staff was great especially miguel

I was treated very nice by Kathy

I been with public storage 3 years and never had problem mike is the best

Miguel buenas

Me encanto me ayudo muchísimo Eduardo gracias muchas gracias

Eduardo me ayudo mucho- gracias

Mike was very helpful and profesional.

Awesome customer service!!!

Mike and Kathy are amazing and super helpful. Definitely coming here again if I need a storage

The guys at office are awesome deserve 10 star

Eddy was great,very helpful,and very insightful. awesome guy!

Customer service was great from Eduardo and Mikey they answered all my questions and we're very knowledgeable on units. Very satisfied. Thanks guys

Miguel buenas

PLACE IS CLEAN ALL THE STAFF ARE FRIENDLY! 5STAR

Kathy is an amazing customer service rep. She helped my parents with their storage units and offered us the best deals. She is sincere and extremely patient with us.

Mike had the best customer service I love this month

Excellent customer service a plus

Mike is a good worker has a lot patience and always had smile in his face

Awesome Customer Service the Manager Z is awesome and very understanding and will work with you just be honest and communicate. Only downfall are hours wish they had extended hours available or were open a bit later than 6 pm But please beware they are extremely on it when they say you must be out by 6 pm so take it very seriously.

Had no problems with them until they didn't even give me enough time to settle my bill and then sold it after sending me an email about my next bill. When I asked for the website for the auctions my unit was never on that site but I got an email anyway about how my unit sold. And the entire time I was in contact all they said was there was nothing they could do but they wanted to help. Yeah, sure sounds like it you liars.

My first time using Public Storage, came into this location and met Mikey. He was super helpful and informative. Got me what I needed by asking a few questions. I highly recommend getting help from him. Hope he gets a raise and employee of the year! :)

First time using a public storage and pretty happy with this place. I got a 10x10 and was able to hit my whole apartment and more. Manager Z and rest of the staff was really helpful ! Thanks for the help and guidance !

Kathy and mike helpful and nice

Excellent customer service from Kathy, Mike, and Nahid. This public storage was presentable and professional.

Eddie and Kathy great customer service nice people

Eddie and Kathy we're great. Verte helpful and kind people

We went in to rent a storage unit and Kathy was extremely friendly and helpful! She was able to assist us with finding the right size and location for our unit. She was Knowledgeable and showed great customer service while assisting us.

I love the great service from everyone especially mike

Had to move some of the stuff from my house so we could stage it for sale. Got an interior space online and for a great price. Helpful staff, and easy access. Would use Public Storage again for my storage needs.

Mike is awesome! Very helpful and great customer service! Thanks Mike!

The team is great, professional and very helpful. I would highly recommend to use them as a storage space.

Mike you as so helpful best customer service yet!!!!

Amazing customer service. Mike and Z went above and beyond to make sure all my questions and concerns were answered. Very attentive team that made me feel welcome and reassured that I would be getting the best service here. Would definitely recommend this location!

Great customer service , well informed on answering question and concerns.

Great service!

The people working at this facility are very kind and very helpful. They helped me get a better price on a storage unit. And showed me everything that was more convenient for me.

Great place with friendly professional management

Mike is so awesome!!! This location goes above and beyond for their customers. I found myself in a difficult situation when I lost the key to my unit. Mike was able to call the district manager and get him to help us right away!

Awesome customer service!

Wish they extended their hours. The long and sometimes dark corridors are pretty spooky and the inside is a labyrinth. There are maps on the wall, however. Key code required for nearly everything.

It’s hard to deal with a move but public storage made the transition easier. Kathy and Malani gave excellent customer service. They were informative, professional , and extremely friendly. The facility was clean and the price was reasonable. I would definitely recommend this location to others .

Kathy, Jeanne, and Malani are really nice and helpful! Thank you for your service! :)

Extremely well-maintained, clean, safe. We had some expensive audio/visual equipment there for four years, and when we finally emptied the locker everything looked the way it had when we first stored it. And the staff is helpful and friendly.

Good customet service

Malani has great customer service!

Z and Mikey are great. Customer service is on point. Thanks guys.

Excellent service, thanks mike

Melani help me out so fast and show me the deals for the month and happy to be a public storage member now .. this was the best place I found compare to others I look around the city ..

Mike and Kathy are great good customer service so helpful thank you guys

Mike is awsome good knowlege

bueno amigo Miguel and amiga malani

Mike and Malani are excellent customer service very friendly and family orientation

Every time i come over there i get treated like professional from Melanie and mike

miguel malani kathy are helpfull and nice

I have been to this facility many times and the employees have always been very helpful and efficient. Mikey in particular has gone above and beyond in assisting me all with a smile on his face and a great attitude!

This place is amazing! Joseph was great, he makes you feel welcomed and the entire staff are really there to help. Friendly smile, clean facility, fare rates and excellent customer service. Go experience it for you your self!

The staff were knowledgeable and helpful. Malani helped me move in with no issues.

Awesome location and even better staff!! Thank you Mikey and Kathy for your amazing service and always suggesting the best options / space that’s right for me.

Kathy was awesome. Very professional and clean

Heyyyy... public storage at tully rd in San jose has cheap prices ask for their units I got mine a huge discount.. plus place is clean toilets and has A/C on the building .. easy access.. so if you need a storage get 1 at public storage at tully rd San jose California..

Kathy, thank you so much for all of your help today! You and went above and beyond, answering all of my questions.

Mike and Jeanne made my rental a breeze they took care of all my needs thanx for the awesome employees 🤗

Mike and Kathy had the best customer service

I had a wonderful experience. Mikey and Malani were such a joy to work with. They helped me find the best unit for me at the best price.

Had a great experience opening a storage, Melani went above and beyond to empathize and listen to my current situation setting me up with a good storage I can work with. Thank you again for your service and thank you for being patient and understanding with me.

I been with ps almost 2yeats and mike was awesome and help full

good location, Jeanne and Mike are very good customers service! 5 stars!!!

Very nice facility and staff, but do not be fooled by promos. You will save pennies in the first months compared to the astronomical costs later. They almost doubled the price after 4 months even though initially stated that the rate won't be raised for 6 months, and the average rate increase is under 10%.

I was just at the towing unit and came in and got the best service from Malani and Cathy and I love coming here because of how great the services is I also love Mike he is absolutely amazing he got me a great deal on my unit and the help here was just phenomenal I totally recommend this place because of the great service you get at the front from the ladies Malani and Kathy and Of course Mike who is my absolute favorite thank you guys for the excellent service you guys deserve a raise for sure!!!!

Malani was a great help today . Great service

Malani has the best customer service I’ve had in a long time..public storage has an amazing employee

Malabo is amazing and has great customer service! Very very helpful every time I’ve came by.

Clean and safe location. Friendly and helpful staff, Z has been supe helpful.

WOOOOO!!!!!! Best storage EVER!!!!!!!! I got a climate controlled storage for my collectibles and my life has improved immensely since my old lady stopped nagging at me to clean out the garage. Great prices, and the guys in the office got me exactly what I needed.

Well organized and clean!

Mike need a raise hes an awesome customer service person and loves his job

I never rent storage in my life so I went to visit the Tully location and Mike was there very professional and excellent hospitality love this property

Malani is a very sweet n kind employee someone u want to get to know she has alot of respect n can make u laugh n mikey he is a friendly n respectable person I would recommend this storage n have phone respestion inside not like other storage n u can now open the gate n doors n elevator with your phone n they keep the place clean as well

Miguel and malani good costumer service bueno

Angela and Mike were so helpful and friendly excellent customer service!

Excelent

Staff is kind and helpful! Mike Z was super awesome . I have used others storages before and none have gone out of their way to help me . This one was super awesome.

Very clean complex and kind crew!

Great service.

I came in to pay my bill. A young lady named Malani helped me. She was so kind and welcoming. The office was so organized and effective. Thank you for your amazing service!!!

Manager before very helpful I might have missed the storage thank you for your guys's help

Mike and z are amazing

Miky thinks for his customers. He clearly explains to me as how to use the storage and offered me a couple of options. He went extra miles to make my experience a warm and pleasant one.

I wouldn't have took my belongings anywhere else

THANK YOU MALANi & MiKEY !!!! Y’all are the BEST !!!! Knowledgeable, helpful, friendly, Best customer service that we have experienced at any Public Storage.

I recently had to move out of my home last minute and I had a lot of furniture i couldn’t utilize anymore so I decided to stop by the nearest public storage. I was in a pretty bad mood to be honest but when I arrived, but Melani was so kind and inviting I almost forgot why I was mad in the first place. She was very knowledgeable of the unit sizes and recommended me the perfect unit for the amount of stuff I have. She made my first time renting with public storage very pleasant. Everything has been great so far !

Great experience, Malani was amazing she was very helpful and explained everything in detail.

Always getting best experience in this storage unit, very friendly staff David is always helping me out and is very kind

I had an overall great experience renting a unit from this location, the facility is one of the cleanest and well kept I’ve been to and the staff is very friendly and helpful. Erica and the rest of the team helped answer any questions I had and were great on my move out date. One of the best storage facilities in San Jose, I highly recommend this location!!

I was very clueless about navigating the facility but the staff was extremely patient and friendly! It made moving out a lot more enoyabke than expected. I would definitely use this specific location again

Mikey Erica and Cathy where very helpful thru my 6 month rental they always took care of me and always had a great attitude. If I need to rent another storage I definitely will be coming back here.

Nahid and Mike are vary awesome.. and helpful.. keep doing a great job over there y'all!!

Mikey is very helpful!!!

The staff is really friendly and helpful I recommend you coming to this location

miguel kathy and z bueno

The property and the units are very well maintained. The staff is friendly and knowledgeable and is always ready to help by answering your questions. It's a safe place to store your valued treasures!

Mike is awesome! The greatest.

Good service by big Mike I recommend you to visit the facility

Cathy and mike are helpful and nice

Miguel buena persona

The team here is outstanding. Mike, Eli and Elena are really helpful and attentive. I’m happy to be a customer here.

I have been at this Public Storage location for 3 years now and every staff member has been super helpful with me. I recently had a rental price increase and kind of shocked me for the amount. I spoke with Mike and he was able to freeze my original rate for 6 months instead of paying the new increase. He was extremely helpful and assisted me with the price. I really appreciate it, Mike! Thank you, sir! Also, when they experienced a power outage, they could not operate the elevators and some doors remained locked. I came in to grab a few items from my unit and they actually helped me by going through some passage doors to allow me to grab my items in storage. Super helpful staff! Thank you, guys!

Great property! Great customer service from Mike and Z! Highly recommend

Good location and friendly service

Great customer service! They helped me with everyone I needed.

No tienen dónde poner basura

Helpful, courteous. However you need a cylinder lock which they charge you $20 for when you move in. So buy a cylinder lock before you rent.

This team has been nothing but helpful as we have been moving my grandmas items into a storage for transitions between houses. They are super attentive and always willing to help. What has been the best to hear for me is that my grandma feels comfortable to come and be helped without us here since the team has been friendly and has always been willing to help.

I've been with Public Storage since 2014, and Mike, Jeanne, and Kathy were very helpful and friendly. If you need a storage, go talk to these people! :)

Z was quick and very helpful. He definitely made the experience very pleasant during these trying times! Thank you, Z💯

Mike had good customer service

Mike and z are good customer service

Clean, well-maintained and secure storage facility at an affordable price.

Today I went to make a payment because I was late to pay the bills but the manager was I explain to that I was sick and he give me a break to not pay late fees because I always pay on time so he give me that a break I really appreciate what he did for me.

Exelente

Keelie, the manager, was a great help with getting my storage unit. I was in and out in minutes.

Mike and Z were super helpful and provided great customer service

Absolutely fantastic experience. Very communicative and professional. Mike, Z, and Kathy are super friendly and are always a joy to work with.

Mike and Cathy are great and super helpful!

I just walked to ask questions about storage and mike was there help me to rent the unit and show the easy way to property He was very helpful

Buen servicio gracias a Mikel por su buen trato y servicio

Thanks to the team at Public Storage for going above and beyond with wonderful customer service! Z, Mike and Angela were very helpful with everything from account management to fixing a worn out lock. I am planning to use Public Storage for a long time and will highly recommend you to anyone with storage needs. Thanks again!

Excellent customer service and communication from the property Manager - Z & Relief Manager - Jeanne. Much appreciated!

Mike and his team are amazing! The facility is well kept and very secure. The staff goes above and beyond to remember customers and help with their needs. Highly recommend this facility for storage needs.

Z was very respectful with his customer service made me feel like it's a good place to take me stuff it was very clean and nice it looks like he takes care of this area very well

Convenient and clean storage

Z helped get me set up and was super helpful :). He made sure to explain everything very clearly and get me the best deal for what I needed. The storages are also very secure and air conditioned which was a huge plus.

Z was the property manager he was Very informative and really helpful. Really good place for storage

Stopped in with a friend to update lock. Erica helped us out and had a great personality with wonderful customer service. Thanks Erica.

Z and Kathy were great! Z gave amazing service. Thank you!

Great property. Clean and easy to find my unit

Good location

Thank you erica for your help appreciate the cold waters

Great property and works great for our business. Awesome job Z Kathy and team

One of the best spots in San Jose Mike was really friendly and helpful and Nahid was also really helpful and they made things go very smooth. Thank you again. 5 stars

This review is for the management team that very kind, helpful and professional.

The establishment looks nice and organized.

My favorite property out of the 5 I have been renting. People are nice and rent isn't to high compared to other locations. Would recommend above others. Thank you Mikey, Z , Kathy and everyone else for the great service

Great property. Very nice manager thanks Z and Jeanne for all the help and getting me a great rate.

Mike and Z very helpful people. Definitely would rent again from this place. Staff is super friendly. Thanks again!

Is this Location open on Memorial Day?

I had an amazing experience. Excellent customer service provided by Mike. Totally recommended. These guys are awesome!!

Erica was helping me with my move in and she was excellent at her job, very informative & knowledgeable. She is a nice patient person and I had a great experience. Mike & Z where very nice and my overall experience has been great at this location. Thank you guys

Staff here is friendly & courteous.

Mike and Erica were so helpful. They even helped me setup my app. Thank you for great customer service.

I had a little problem and Mike fixed it quickly and efficiently to my satisfaction. THANKS MIKE 1

When I rented here across the street had some radicals seeing Jesus and coming across the street screaming with a baseball bat. I was cool so I apologized. ?

Is good end reliability storage

Very pleased with the help of customer service, Mike and Z. They made the setup and move so easy on a very stressful day.

My favorite people to see on my weekends as I clean my mom's storage! I heart Public Storage STAFF ESPECIALLY Karla, Keith, Jan, Brandon, Adam & Angelique (mommy) ♡_♡ much thanks Renny Update review 4/7/2021 I still receive fantastic and helpful customer service at this site. Big shout out to Mike, Krystin, Nahid & Kathy - wonderful Folks!

Mike and 2 girls are ausam

Miguel and the rest of the stuff were great. Good customer service.

First time using public storage and I was nervous hearing stories about troublesome issues, HOWEVER I could not have been more please by the people, process and cleanliness of Public Storage at 150 Tully Road and would highly recommend them. I did online checkin but had questions and the front desk staff were exceptionally helpful with directions, guidance and a cart (which required an ID to use it which is reasonable). The space, a 10x10 was clean and ready to go. We provided our own lock and they credited the one booked online. The only issue is with the Public Storage website requiring insurance for online booking. But that is the larger company issue, not this local business’ issue. I could have waited till I got their to decline insurance.

Great team and property. Customer service was very helpful and I will recommend this property. Thank you Z and team!

Good customer service. They are the best

Great customer support getting us all established. We had to move to a new storage unit and the team made it quick and very painless.

Just vacated out unit and got help from the manager Z with closing out my account. Mikey and Kathy were very helpful with my vacate when Z was not in the office. Would definitely recommend renting here.

Good service. Front desk people were cool and helpful.

Muy buen servicio excelente trato al cliente

The customer service was fantastic. They walked me through the facility and let me choose between 3 storage units. They also upgraded the size of my unit due to the lack of units of the size I had requested and at no extra cost to me. (Fantastic) I like that! Great staff very pleasant and accommodating. The Public Storage facility is very well kept and I was pleased with the cleanliness of the facility. I definitely would and will recommend this Public Storage facility "150 TULLY RD, SAN JOSE, CA 95111" Right next to the San Jose Fairgrounds.

Z and Mike are extremely helpful! Recommended!

Wish open later

I went in to the office today to get information on a unit for my future move. The staff that was in the office were amazing ( 2 women and a man). They answered all of my questions and gave me all the information I needed. I have been looking around and I like this property.

Z, Cathy, & Matt — you guys have been so helpful and pleasant to work with! Thank you for all your help, especially you, Z! I appreciate the extra miles and for going above and beyond! My first experience with public storage is easier then I thought. Thank you, all!

I recently moved out of my unit and Krystin, Kathy, & Z were very friendly and helpful. They suggested ideas to help make my move more efficient. They were wonderful!!

I had called in and spoke with a young lady in the office , she was very informative helped x me out with exactly what my needs wher. So when I arrived in the office an hour later this young lady was still their and she did remember our conversation on the phone , she then took care of the rental paper work then explained everything to me again to confirm that we wher on the same page also very helpful and knowledgeable about the business at hand. I thank you again for having such an informative and helpful personal with a ton of knowledge and a great smile. Juan Valdez

Buen servicio

Angela made my transition smooth! Very great customer service. I will be a lifetime customer at Public storage for a very long time! Thank you

Good facility, environmental controlled, easy access, and the resonable rates.

best experience ever! Thank you so much Kathy and krystin sweet and so helpful ladies!!

Great customer service at this location especially from Mike & Zee. They are very knowledgeable and helpful. Clean facility. Great location.

Mike and and alana where very helpful saved me from spending money on a locksmith helped me get my unit open

Krystin is wonderful customer service. I got very good service and good price.

I have been renting this public storage unit for over two years. I never had any problem.I decided to move to smaller unit. It took me less than half an hour to get what I needed. Angelo was helping me. I was very happy with her service. I can tell the service, price, and the access to unit is excellent.There is one thing I need to mention that the wall on the outside the unit is wood and this helps to make the unit cooler than the unit that has metal wall. I am really happy to find this storage.

Manager at this location is very nice. He is always very helpful to my mother. She has had storage there for over 2 years. Unit #5041. Thank you.

Krystin went above and beyond with her hospitality. She was very kind and polite. The information she provided was exemplary. Definitely would recommend.

Excellent service fast and easy in and out all employees friendly and proffessional they know their stuff if i could give more than 5 stars i would.

So easy to rent with them!! Great price and great location. Z was so friendly and helpful. Thank You Public Storage!! You are appreciated

I have rented a storage space at this facility for approximately 5 years. This is not the only facility I have used in the past, but it is the only one that has provided services that exceeded my expectations. The entire staff was not only courteous, they also managed to resolve an issue with my unit in a period of hours, rather than the several days I had expected. Kudos to Krystin for her diligence and to the rest of the office staff for exceptional customer service.

We have been renting 2 units here for the past 2 years for work. Last week I received notice that our rates were going up again. I called Joseph the district manager to see if there was anything he could do about and he was great. Not only did he get the increases to be rescinded, he was able to LOWER our rates! Thanks Joseph!

Mike and nahid very helpful I been with the storage almost 2 years no issue always helpfull

My experience with this location was wonderful. I was greeted by A lovely lady Krystin and was guided to my storage by sweet Mikey and both took the time to explain and help me with whatever I needed. The friendliness and kindness of how they both made me feel so comfortable and welcome. Especially during these covid times. Thank you to them both. My move was so hectic but coming into a business with such kind friendly workers makes your day a bit brighter. Thank you for having such a helpful and a caring team Public storage!

Great clean property. Awesome service from Z and Mikey. Thanks guys

I have been using Public Storage since 2014 at this location. Over the years I have downsized and each time the staff were extremely helpful. Recently I had issues with a cancellation at another Public Storage facility and this caused payments issues with my current location. Joseph Ortiz, the District Manager, assisted me to resolve all these issues to ensure that my unit was safe. I can't say enough about the patience, diligence and exceptional service that I received from him. His staff also assisted and under his competent direction I have confidence in the management of this facility. Thank you Joseph and the staff of 150 Tully Road, San Jose.

Good service

Great experience working with Jeanne, who was patient with me as I made some last minute decisions and very helpful!

Clean safe and secure. Thank you Z.

Muy buen storage. El personal te ayuda muy bien.

Great place very helpful & friendly thumps up to sandra & mike!

Service is ok. The introductory prices are reasonable. However after public storage for around six months my rent mysteriously went up by $15 for no apparent reason just cuz they wanted to and the hours of access are very restricted. You can only access the facility between 7 a.m. and 6 p.m. Monday through Saturday Sunday hours AR restricted even further. All in all it's a okay storage but I would not rent here again due to the fact that I can't ever get into the place I need to get into it.

Hey I got lost and Mr Mike was my angel!!! He’s the best assistant that I have!! He makes difficulty into a piece of cake! Forever grateful for him and his hospitality. He saved my day! God bless his heart!!

Good value. Bad service. I needed to lock my gate, but it was 6:01 and the manager refused to let me go to my unit. Now my stuff is not protected until the next day. *Edit* - The district manager called me and put on a temporary lock on my unit. I am increasing my rating to 4 stars. *Edit 2* - Down to 1 star. There was a family not wearing masks. I complained to the staff and they said "we can only ask them to wear one." Clearly this location does not follow or care about California laws regarding masks and safety during Covid. Be extra careful when coming to this location.

Good always cleaning helpful if needed

Can't beat it!. I was stuck having to move and couldn't fit all my things in my car. Public storage helped me out. especially the $1 for 1st no. permotion. . Thank You Public Storage

Very helpful the manager I forget his name but he was very very helpful and very nice he went over everything with me and the place is nice and clean thank you very much for helping me

Z the manager was super helpful, informative, and very professional.

Muy profesional en el servicio

Great fast friendly service! Z is the man yall go see him if you need storage. We were able to see our new storage and fill out the paper work in about 20 mins. 1st month free better jump on it!

Nice place to rent a unit. Took advantage of the dollar promo and got an upstairs unit. Z and team is keeping the grounds clean and move in was fast and easy.

Great storage facility and very helpful staff both on the initial move-in and later drop-offs. Mike, Kathy, and Eli are all very professional and there to help. All in all a well run facility and glad we selected this location.

I been here 2016 Great service

The entire team is awesome thank you Eli for your help today.

Clean and convenient, but it needs extended hours.

Eli and Mike were awesome! I now have two storage units at this location and it is by far the best Public Storage that I have rented from! They were friendly, efficient, and made me feel very welcome. This is the type cf customer service that lets you know that you made the right choice!

Mike is very rude and unprofessional. He wanted us to leave our storage unit unlocked because it was 5:06 and he lied saying it was 5:15 it’s too late to go up and to come back tomorrow but we love two hours away. We recently moved and came down to take our stuff but we took longer cause of uhaul delayed us so we weren’t able to be here earlier. If it wasn’t for Kathy letting us go back up we would have lost our stuff. She even said “I can’t use my code to go up but I can use his” who is this “his code” was she talking about mike? You mean this guy could’ve just use his code and let us go up quick to lock our gate but instead bolted off and walked away form us? Never again will I use or recommend other to use this place or any public storage unit.

Great service good attitude

DESTINY was awesome! She helped my boyfriend and I right away with no hesitation (= . She helped me fill out my rental app online. I totally recommend all customers and future customers to Destiny !! THANK YOU DESTINY ☆☆☆☆☆

Cathy helped me get my lock drilled out and new lock

Erica and Joseph was really helpful during this stressful move

Vanessa Thank you for the tour of the facility and help with the whole process. Great customer service!

I’m the first time user of any storage unit , Destiny helped me get the right one based on my need . She also helped me show the place before signing , which is beyond her call of duty at the time around 5:40 pm . Nahid helped me find the shortest route by going from the back . Both are exceptional. Facility is also wonderful, overall very good experience.

Recently rented the storage unit here. Very pleased with stuff everyone is nice and friendly and helpful when needed. Thank you guys.

Customer service is great. Destiny and Alana took care of me and they are a pleasure to work with and answered all of my questions patiently. This is my first month here, so no comment on the change in monthly rent rent.

Erica and Destiny where very helpful and stayed after hours and still helped me 😁 very nice

Destiny was really great and helpful. Thank you.

Joseph and Destiny are extremely nice people that I have not met. Both of them talk with approach way. They make my day. Recommend rent storage here. Make your life easier.

Mike have the best customer service

all around great place with only one thing that's not so great, it has limited hours...they close at 6 PM. otherwise people are friendly, rates beat any other locations in the area. no problems, so I'm happy here.

Muy bueno pero tiene un defecto hay un porton inservible desde hace mucho tiempo .por lo demas exelente

I was in office this morning, Vanessa and Mike were excellent sales people. When I left didn't realize I had left my cell phone I was calling every where to see where i left my phone then I called public storage, and the manager Erika who's also excellent said my phone wàs there. I give 10 stars to this location

I just love all them ladies. They are so helpful. I Hope they have a happy new year.

The team is really working Good

Kathy she was very good and helpful.

Nice....

I'm super surprised to see all these 5 star reviews. The experience over all is clean, mainly professional friendly people, and low move-in prices. But I was shocked to be beratted and antagonized for over 15 min the first time I arrived there -- at 5:20 knowing they closed at 6pm (the website says to be sure and arrive by 5:30 because it knows that capable professionals will get you into your unit fast), the big guy insisted we had to be shown the unit first, spending over 20 minutes sauntering way into the back of the building and chastising us the whole way over and over and over and over and over and over and over blah blah blah.... I finally told him and the arrogant coworker to please just let us get our stuff into our PRE-REGISTERED unit. By now it's 20 min to 6pm and they tried to tell us the carts were no longer available. Look, where I'm from if you close at 6pm that means you stop letting people in, it doesn't mean you get to run home and polish off your cousin's left over pizza before he gets home. And if you don't like your job, why are you there? You treated us like we were your biggest problem. Try being unemployed and let me know how many people you find to control, chastise and antagonize. I'm sick of PS trying so hard to make sure the homeless don't live in their spaces that they end up forgetting what their business is.

Don't like the hours of getting to your storage, too short of hours access to get in , do not rent here !!!

Me and dad came in to rent and mike was awesome

Erica was great !! Thank you for helping us with the transition of units.

Great experience. Great customer service. Really nice people. Thanks for everything Erica!

Erica and Mike the are nice people and great customer service.

Nahid has great customer service and does her job great!

Cindy is awesome. Met her when I first moved in and what a sweetheart. Excellent service and a really clean facility. She got me out of a jam when I lost my key and needed to get some important documents for employment. THANK YOU SO MUCH CINDY !!!!!! You saved the day and I got the job :-)))

Rates are good and security is good

Gracia Amigo Erica for your customer service. Your team is great.