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Address

6200 Miramar Rd
San Diego, CA 92121

Phone

858-888-9098

858-888-9098

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

858-888-9098

858-888-9098

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 65/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Upstairs/elevator
    $ 65/mo $87
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 82/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Upstairs/elevator
    $ 82/mo $110
    Online only price
    2nd Month Free

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    10'x10'
    Online only price
    $ 84/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Upstairs/elevator
    $ 84/mo $168
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 109/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Upstairs/elevator
    $ 109/mo $218
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 117/mo
    Online only price
    2nd Month Free
    Medium 7.5'x10'
    • Upstairs/elevator
    $ 117/mo $156
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 122/mo
    Online only price
    2nd Month Free
    Medium 8'x10'
    • Upstairs/elevator
    $ 122/mo $163
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 125/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 125/mo $167
    Online only price
    2nd Month Free

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  • Save Impression

    10'x30'
    Online only price
    $ 386/mo
    Online only price
    2nd Month Free
    Large 10'x30'
    • Outside unit
    • 24 Hour access
    $ 386/mo $512
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Storage Near San Diego, CA 92121

This self storage near San Diego is located just east of the 805 freeway between Nobel Drive and Camino Santa Fe.
Cheap storage here also includes vehicle storage options from car and truck storage to larger spots for RV & boat storage. Park your vacation vehicles or vessels here while you plan your next trip.

Small Storage Units Near You in San Diego

Golf storage is a popular option in our affordable 5x5 storage units. Tuck away clubs after a round at nearby Miramar Memorial Golf Course, which welcomes active and retired service members in addition to the general public and DOD. These handy storage rentals are about the size of a large closet and useful for all kinds of organizing projects.
 
La Jolla Country Day School families and neighbors looking to declutter can store all their recreational gear in a 5x10 storage unit for playing at La Jolla Shores Beach. Behind the athletic equipment, umbrellas, coolers and sand chairs, pack in rarely used items such as holiday decor and off-season items.

Medium Storage Units Near You in San Diego

If you are renting out your place short term, use a 5x15 storage unit to hold two rooms of furnishings while you are traveling or residing elsewhere. Bike storage is another great option for these long storage rentals.
 
Small businesses along Miramar Road can store excess inventory, packaging and marketing supplies, seasonal displays, and furniture in a 10x10 storage unit. Your workspace will be less cluttered and customer-service areas tidier. If you are sharing a place at La Jolla Crossroads or other apartment buildings nearby, store duplicate furniture and excess kitchen equipment to keep your common areas as uncluttered as possible.

Large Storage Units Near You in San Diego

An outdoor 10x15 storage unit is ideal for storing long kayaks, standup paddleboards and surfboards. Drive-up access makes loading and unloading much easier for frequent trips to La Jolla Cove to explore the sea caves. Pack in camping and fishing equipment along with paddles and oars. Able to accommodate four rooms full of furnishings, a 10x15 storage unit is a great option if you are building an ADU, between apartments, or doing some remodeling.
 
Homeowners around University City High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit until completing the project. Everything will be close by if you need to retrieve an item during the renovation. If you are just moving to San Diego, store the contents of a three-bedroom house in one of these large storage rentals while you look for your new place.
 
For even larger renovations or if you are relocating from a big house, an extra-large 10x30 storage unit will hold seven-plus rooms of furnishings. These hefty storage spaces are about the size of a two-car garage.
 
Find storage near 92121 including indoor storage units and outdoor storage units with convenient drive-up access. We are close to University of California San Diego, Birch Aquarium at Scripps, and serve La Jolla Village, Sorrento Valley, Miramar, Mira Mesa and surrounding communities. San Diego Public Storage has indoor and outdoor storage solutions to meet your residential and commercial needs.
 
When too much clutter piles up, take advantage of our eRental program to book a contact-free move-in.
 

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 426)

February 24, 2024
Google Public Storage Juna Meron
First Month Free Contract Monthly Payment
February 22, 2024
Google Public Storage Samatre Jones
Had a great experience renting a storage unit the carts helped the move easy the staff was so helpful thank you Fatima for your service
February 19, 2024
Google Public Storage Jerald Jackson
I really appreciated the help I got from Jesse, Knowledgeable and courteous
February 4, 2024
Google Public Storage Rasmuzzen
January 5, 2024
Google Public Storage Mitch Patridge
Fatima was sooooo helpful. We were able to quickly rent the unit and start the moving process. Thanks for making it easy!
December 22, 2023
Google Public Storage Jini Archibald
Fatima was a great help in getting me set up with a space. The units are clean and safe.
December 15, 2023
Google Public Storage Alana Davis
Nolan was super nice in helping me with my storage unit. Thank you again!
December 7, 2023
Google Public Storage Michael Hsu
Highly recommend this place! I’m in the middle of a move and needed to a place to store my stuff. Nolan was very kind to show me 2 different storage space. I had a lot of questions as I never had a storage unit and he was kind and patient to answer all my questions. Great location, but more importantly the customer service and patience that Fatima and Nolan had with me while answering all my questions was outstanding.
November 17, 2023
Google Public Storage Richard Sharpe
I was looking for an RV spot today, and drove past Public Storage on Miramar Boulevard. I drove in and was pleasantly shown the various alternatives where I could park my RV. The manager, Fatima, was extremely helpful, and showing me the three spots, and assisting me and signing up to reserve one of them. I have been around several storage facilities and can tell you I have not met someone as pleasant and knowledgeable as Fatima. At her direction I was in and out of the facility within an hour. I feel very comfortable. This site is secure and very clean. Will be a good home for my RV. Rich.
November 16, 2023
Google Public Storage Roman Makovey
SEARCH ELSEWHERE even if they offer a decent price. If you want a storage unit that will attempt to raise your monthly price by nearly 40% twice in less than 5 months, then you should consider this storage space. I was happy with my service here until they started unreasonably raising their prices on me. The sole reason I came here was because of their decent prices.
November 6, 2023
Google Public Storage Christine Lall
Wonderful staff and experience! Fatima was absolutely amazing! So friendly, courteous, helpful, and made the experience very enjoyable. Thank you, Fatima!
September 26, 2023
Google Public Storage Joe Monteforte
September 26, 2023
Google Public Storage Kari Gregory
Fatima was great!
September 5, 2023
Google Public Storage Stuart Krantz
I want to thank Vanessa for absolutely fantastic service and attention. She was wonderful.
August 19, 2023
Google Public Storage Terry 0'Regan
Process was smooth and easy. On site manager Fatima was exceptional!
August 11, 2023
Google Public Storage Linda Schwartz
Fatima was very helpful today. She is a nice woman and does a great job.
August 11, 2023
Google Public Storage PhullieEquipt Gamer
I went in on the 4th to secure a unit and had a pleasant experience with Fatima. She was helpful and friendly. I met Josh on the 11th, and he was also very helpful and a pleasure to encounter. I've read some of the reviews, and I do believe that when people get upset, they say things to discourage others from renting a unit. I've rented through public storage sporadically over a 31-year time span, and I've never had a bad experience. I've read reviews about their facilities being dirty; I've never seen that either. In fact, I used to work for public storage, and we had to keep the property clean, and public storage still stands by that. I've rented from other companies, and I regret trying to "get a deal." I'm back at public storage, where I feel most comfortable. Climate control is something that I would never skimp on again. I almost passed out at the other company's storage facility.
August 11, 2023
Google Public Storage Taylor Richards
This is one of the better PS locations. The staff here are kind and helpful. They helped us shuffle some vehicles around spots when we had challenges. Very clean & secure storage. Sorry for the double parks when I was running in and out. I have multiple spots and just go too fast some times.
July 25, 2023
Google Public Storage Deb Hall
Fatima at this location is amazing! She knows her stuff, and from the beginning of us renting two large storage units…had been super helpful with our questions and any follow up needs! Specifically I had a problem with the App and access and she fixed the system issue right up! Thanks Fatima for your help and being so knowledgeable!
July 11, 2023
Google Public Storage Lesli Lounsbury
Fatima is awesome! Super fun and professional
June 20, 2023
Google Public Storage Gene Vittori
May 26, 2023
Google Public Storage Vacuum-TUBE amp •Z•
Very OVERPRICED for a place understaffed, dirty, with very poor security. I and a lot of other customers got ripped off a while back because they sacrificed security for profits and convenience. There are new storage companies in the nearby area that are better priced, clean and very secure, with true full air-conditioning even. Do your homework !
May 15, 2023
Google Public Storage Gary Z
I had to come to this property because “JOSH” lost the keys to the facility at 9890 Pacific Heights. Not only did he lose the keys and jeopardize the security this further as we all waited there waiting to see what was going to happen another tennis unit was broken into in all of his stuff was stolen +4 very expensive guitars! No one is ever in the office to help us and win someone is there like Josh they are completely unreliable and incompetent. He should be embarrassed to even be wearing a name tag or a Public Storage shirt. If I were him I wouldn’t even want to be recognized as the property manager when it is literally a joke he has the audacity to admit he’s the manager. Unbelievable! The units are beyond over priced anyways. It’s unbelievable how fast they raise the rates and how much they raise the rates. Never in your French toast life rent a Public Storage save yourself the impending DOOM they will send you through and just rent at cubesmart or A-1 Self Storage. At least you’ll get 24 hour access and some respect.
May 15, 2023
Google Public Storage Tamara Sanders
Save yourself the time of coming here even if you made an appointment because they are never open. They should be but they are not for some reason always when you come the doors are always locked and unfortunately that is also the restrooms are located. And the woman who works at the front desk is very nice when she is there but it’s not often we can speak with someone in person.
May 1, 2023
Google Public Storage Eder Uender
They are tricky. This company have you move in with a really good deal, few months later they will increase the price and then again, and again. I didn’t notice because I was on autopay on the last time I was with them. Now this time I moved to a different location thinking it would be different and now with autopay off. And just a few months in, sure enough. Rent increased.. i am barely being able to pay the initial price. I can’t find an email on the app to send them a request to review it. Only way to talk to them is calling.
April 4, 2023
Google Public Storage Kathryn Finnegan
March 30, 2023
Google Public Storage Austin Kim
A young lady named Dalaja was very helpful. Made my storing of items into my unit a wonderful experience! She’d the real MVP
March 3, 2023
Google Public Storage Tonia Du
Super rude customer service. I’d suggest to avoid this place.
February 21, 2023
Google Public Storage Matt Rokhfirooz
Dalaja was very cool and helpful! You will feel very welcomed and not pressured. Showed us the units with the best value.
February 20, 2023
Google Public Storage Elijah Davenport
Dalaja is absolutely great! Very professional and friendly.
February 20, 2023
Google Public Storage David Poinc
Delaja was an incredible help to me finding a space for my RV even guiding me into the parking stall like an expert. She was so nice to talk to and I hope she’s appreciated by the company for her 10 star service.
February 16, 2023
Google Public Storage Sunaina Batra
Daiaja was the absolute best not only with helping me, but with how she helped every customer in the office seamlessly. She gave me such great information, and helped made my last minute move easy and effortless, especially in a time of panic. Couldn’t have done it without her and extremely grateful for her help!
February 16, 2023
Google Public Storage Gordon Genereaux
Dalaja was fantastic, she was very enthusiastic and helpful with great communication skills and customer service. Keep up the good work Dalaja.
February 1, 2023
Google Public Storage Meaningul Signs
Do not come here. The first man could be 150 but in two months to rent is going to be 500 and then we cancel your cozy you can come in and nobody’s in the office to help you so you’re stuck and they treat your stuff like it belongs to them
January 28, 2023
Google Public Storage Ali Yekta
Priscilla was very helpful and went above and beyond to help us.
December 4, 2022
Google Public Storage Ralph Montoya
Had a great experience. Staff was friendly and location was very clean
November 30, 2022
Google Public Storage Tamiaa
Thank you Fatima for the wonderful customer service and going the extra mile to make my moving experience easy your a WONDERFUL person with great customer service Your so sweet and kind you get 10 out of 10 for me I highly recommend Public Storage I’m so grateful for the opportunity to store my things with you THANK YOU AGAIN
November 25, 2022
Google Public Storage Aliaksandr Karneichyk
The worst customer service I’ve ever had. The woman on the front desk was rude
October 25, 2022
Google Public Storage Corey Okamoto
September 14, 2022
Google Public Storage Hasan Aksu
Bailey provided an excellent service, and she made it so easy for my first-time storage rental process.
September 8, 2022
Google Public Storage Fran Del Santo
Very helpful getting in and out. Make sure you really shop. Sometime going up a size might be cheaper. With in the different areas you could again find a better price for driving 5 mile more and if the special is right it could save you $%$.
July 24, 2022
Google Public Storage Alex Miele
Bailey provided awesome customer service and was very prompt and professional
July 19, 2022
Google Public Storage Marvin Tullis
Thank you Bailey and Anthony for your exceptional customer service and support. Mr Anthony you all have a great staff and have always been very professional, understanding and kind to me. I am truly grateful. That’s why I gave the 5stars. HIGHLY Recommend!!!!
June 19, 2022
Google Public Storage Maria Beardmore
Shopping for storage places? Look no further than Public Storage! I had the pleasure of working with Stephanie to help me with my storage needs. Though, I don’t need storage until later next month, I will be using Public Storage because of professional and knowledgeable staff like Stephanie.
June 19, 2022
Google Public Storage Karla Martinez
Great employees very helpful and friendly marketing my cituation better
June 18, 2022
Google Public Storage Vanderlei Rego de Bastos
Stephanie was very friendly from the moment I walked in the door. She showed me around the property and allowed me to select the best spot and price for my needs. She was patient as she showed me how to use the Public Storage App. I highly recommend you see Stephanie for all of storage and parking needs.
June 18, 2022
Google Public Storage Shicara Hopkins
I called for an inquiry on unit prices and STEPHANIE was AMAZING! She was so helpful, very knowledgeable, and kind. I appreciate her amazing service and will be calling back to see about getting a unit soon. Thank you, Stephanie.
June 17, 2022
Google Public Storage shivani dwivedi
Stephanie was fantastic! She communicated very well and explained all I needed to know about storing my things.Highly recommended to anyone looking to store their items . She even took the time to show me how to use the public storage app! .. recommended
June 11, 2022
Google Public Storage Navid Toosizadeh
Stephanie helped me with a lot of shopping today and even helped me store my shopping in the back of my car and then she helped me close the trunk. She's very professional and helpful. Will shop here again and again.
May 31, 2022
Google Public Storage Janet Gallup
IF YOU LIKE FREQUENT RATE INCREASES.COME HERE. THEY JUST RAISED US 30%. This is the 6th rate increase in about three years.
May 23, 2022
Google Public Storage Samantha Macias
Excellent customer service and friendly staff. We have had a motorhome here for a while now and have had no problems. Thank you so much for everything especially Cameron who always goes above and beyond to help his customers!
May 15, 2022
Google Public Storage Paul Reynolds
Bailey was very kind and helpful
May 11, 2022
Google Public Storage John S
Don't leave your vehicle here for storage, thieves will get in and steal the catalytic converter! The facility may have cameras, but they aren't the deterrence you would expect them to be. The surrounding walls are low enough that anyone can get over and mess around. You have been warned!
May 6, 2022
Google Public Storage Take7 Photography by Mark Franklin
Stephanie was amazing.... very helpful, polite... I will definitely recommend. Great customer service.
May 6, 2022
Google Public Storage suma desert
Excellant support, clear and polite. Lucky I am. For Stephanie to be here at this location.
May 2, 2022
Google Public Storage Curtis Todd
April 15, 2022
Google Public Storage Info Info
Everything was awesome and Stephanie was very helpful!
April 5, 2022
Google Public Storage Brian Baltazar
Cameron the manager was excellent!! Super helpful and great to work with.
April 3, 2022
Google Public Storage Kim & Daniel Rousseau
Cameron helped me save $ with my current storage ! Super helpful!!! Very Grateful!!!
March 29, 2022
Google Public Storage Abe Raymond
Stephanie is the best person to see for storage here. She is professional and kind and goes above and beyond with her customer service. The property is nice and my belongings are safe here.
March 21, 2022
Google Public Storage Sleepy
Used this location's facility for two years and the condition of the place is great. Very little to no dust accumulated during my 2 years of storage usage. Additionally, all the staffs are kind and awesome. It was a great experience.
March 19, 2022
Google Public Storage Elena Mireya
Stephanie was pleasant and the facility is nice.
March 18, 2022
Google Public Storage thomas brannigan
A clerk named Stephanie was very helpful! 5+++ Stars!!
March 5, 2022
Google Public Storage Elisa M
Follow-up review: after 2 years, everything that is stored there is still in perfect condition. Very impressed! Special thanks to Alexis for being super helpful and friendly! Very glad I chose this location. —- Great check-in experience with Angela. Property looks good and it conveniently located.
February 15, 2022
Google Public Storage EveryDay Papa
Stephanie and Alexis are always a big help. The location is clean easily accessible. Glad Im here.
February 10, 2022
Google Public Storage Michelle Ramsey
Nice facility, pleasant people.
January 29, 2022
Google Public Storage Sussy Arteaga
👌👌👌👌🤩
January 23, 2022
Google Public Storage Nathan Suazo
Stephanie and Oliver are awesome! Great customer service.! We had a difficult time backing in our trailer but Stephanie came out to help us and made our day. I’ve been here 5 years now, fantastic setup and great customer service.
January 18, 2022
Google Public Storage Luis Ortiz
Stephanie was nice!
January 6, 2022
Google Public Storage Zhe G
Very friendly and helpful staff, easy to access gate and location! I had a good experience storing my things there.
December 31, 2021
Google Public Storage Abed Mansour
December 14, 2021
Google Public Storage Phillip Silva
November 18, 2021
Google Public Storage Shawn Varghese
November 7, 2021
Google Public Storage Levi Auntie
Alexis was a great help today. New paint looks good, makes the building stand out.
October 28, 2021
Google Public Storage Miro Copic
October 19, 2021
Google Public Storage Richard Stephenson
Clean, cool, and convenient! Good space, easy access, and useful!
September 24, 2021
Google Public Storage D.L. Pleasant
Great and helpful people at this location The grounds are clean and spaces are well organized.
September 11, 2021
Google Public Storage Lynette Maurin
September 9, 2021
Google Public Storage Geo Stone
Great for large vehicle storage
June 22, 2021
Google Public Storage Edgar Montiel
June 4, 2021
Google Public Storage kelley aratin
Manager Alexis was so courteous and helpful. Feel very secure in storing my rv here
May 17, 2021
Google Public Storage Max Mos
Excellent service. Alexis was very quick and helpful, I was impressed by readiness and ease of a process.
May 8, 2021
Google Public Storage Luis Rodriguez
April 22, 2021
Google Public Storage Abby Fender
Thank you so much Alexis!!!! You saved my life. For everyone who has not had the pleasure of meeting Alexis at this location, she saved me the evening I was relocating to LA. Honestly, if she had not opened that door at 5:05pm, I don’t know what I would have done. Alexis is professional, patient, detailed, and dedicated. All I can say is if it weren’t for her incredible 5-star customer service, I would have been ‘up a creek without a paddle’! I cannot recommend Mira Mar Road’s PS and Alexis highly enough!
April 22, 2021
Google Public Storage Diane Javier
I was really anxious about my upcoming move and finding an affordable storage option while looking for a home. Also, I am very visual and was having a hard time figuring out the size of the unit that I needed. JR was absolutely fantastic and made the process seamless and efficient. He was extremely helpful, walked me through everything that I needed to know, and even answered questions that I had after I left the facility and called him on my way home. They have an app that makes payments easy and efficient and individual keys to each unit (so you don't have to bring your own).
March 30, 2021
Google Public Storage Lex Garey
Melanie was super helpful and was able to get me the information I needed quickly. Thanks!
February 4, 2021
Google Public Storage Mohammed Alsalem
Gilbert was so welcoming and very helpful for me Thank you
January 29, 2021
Google Public Storage Timothy Thomas
Alexis moved us in yesterday and we were so pleased with her customer service. She was quick and informative, leaving us feeling confident in storing.
December 6, 2020
Google Public Storage Laura Felix
I have two storages rented at public storage in MiraMar RD.And it has being a very pleasant experience.ALEXIS in the front desk is amazing,she is always so attentive to help in anyway posible when needed.I have rented other storages around the area,but l had very bad experiences until l move to this location.I am so happy with the overall service,that l am renting my third storage.l am a 100%happy with public storage and l recommend it to everyone that needs to rent a storage and experience an amazing service.
November 23, 2020
Google Public Storage Eva-Marie Kailas
Alexis the property manager has be nothing but amazing helping me get our unit set up! Other staff members like Josh were great too! We look forward to working with them more!
October 22, 2020
Google Public Storage Derrick Lang
September 29, 2020
Google Public Storage Chris D
Property was very clean and made me feel good about storing my belongings at this location. Alexis was super helpful and easy to deal with made the whole process smooth and simple.
August 18, 2020
Google Public Storage Derek Lee
August 18, 2020
Google Public Storage Chung-Ti Hsu
Justine helped me find a room that meets our requirement. She is friendly and very supportive. I am satisfied with her service and think she is the role model.
August 15, 2020
Google Public Storage Hsin Lu
Alexis is really helpful and warm-hearted. She made the process really quick and easy!
July 29, 2020
Google Public Storage Danielle Dvorchak
Literally I thought public storage was a good reputable company. I don't even know where to begin. I had two storage spaces, one for my car one for my stuff. When I logged online to see what I owed, my account only showed one space, the one with my stuff. The one with my car wasn't associated with my online profile and I couldn't find or figure out how to add the car one to it. I called and called and finally someone answered and was super apologetic so I actually was super thankful for that. She said that all my fees would be waived until they figure out a way to add the car storage unit to my account. I called some more because I waited a couple weeks and no one got back to me and I still wasn't able to pay my amount because I didn't have my account up and I wanted to see what I was paying for each time, not just pay over the phone. Finally when I got to someone this time, I said I had about $100 in late fees but no one would get back to me, I just kept calling. When I finally got through to someone, he said that he could try and put my situation through a system to see if the system takes the fees away. He said it didn't "pass the test" or whatever it was to get my fees taken away so, since it's protocol to just trust a robot, he said sorry and dropped it. I asked him for the district manager's number so I could talk to someone higher up. I left three messages at the district manager's phone and never got a call back. Finally, I called customer service. The menu never actually brings you to a customer service rep by selecting a number, it only works if you just continue to stay on the line and wait for a customer service rep to be the only option. THen I was able to talk to the customer service rep and he was able to waive me fees no problem, no questions. TLDR: it was jumping through so many hoops to communicate my issuel, no one would follow through with their help with my situation, and I was not able to get my fees waived, which were their fault, just because it wasn't their protocol. Even though they messed up.
July 25, 2020
Google Public Storage Arman Avetisyan
Alexis and Justine were extremely helpful with finding me a space for my car and also making my rental and vacate nice and easy for me. The girls in the office are so patient and knowledgeable. I highly recommend this location if you need storage.
July 1, 2020
Google Public Storage Mike Rall
Clean, friendly and helpful. Heather S was awesome and spent time showing the space and explaining everything. Highly recommend.
June 30, 2020
Google Public Storage Nadwa Hussein
Michael is excellent customer service
June 13, 2020
Google Public Storage JiaCheng Ge
Michael did a great job and help me went through all the details. very kind and helpful man!
June 9, 2020
Google Public Storage Zhiheng Zhang
Micheal is really helpful and he helps me set up everything perfectly.
June 9, 2020
Google Public Storage 樊高明玉
Michael has very good service thank you!
June 9, 2020
Google Public Storage Adair Huang
Michael was extremely helpful and efficient. I was able to compete the first time registration process in under 30 minutes.
June 4, 2020
Google Public Storage Kyle Carlson
June 2, 2020
Google Public Storage Isabella saucedo
Hi, my name is Isabella Saucedo, and I just rented a unit from you in San Diego. And I have to say the young gentleman that helped me was outstanding and amazing. His name is Michael F. He truly went out of his way to go put the lock on my unit that I purchase. I have Severe arthritis, At this time I’m having a very difficult time getting around. MICHAEL was very professional and very kind. Thank you so much. Sincerely, Isabella Saucedo, I’m in unit 2208.
May 31, 2020
Google Public Storage Martell Davis
Alexis was a great help in getting me started and accommodating me with the unit that was best for me. Thanks a lot!
May 31, 2020
Google Public Storage jerritt Balancier
Came in to buy boxes to help a friend out with a move and alexis' customer service was top notch very friendly and professional
March 20, 2020
Google Public Storage Alfred Ornelas
Angela was very helpful and professional. Highly recommend!
March 12, 2020
Google Public Storage Adrián Ortega
Costumer service is great. Brittany helps you a lot and explains every detail.
March 7, 2020
Google Public Storage Rafael Galicia
Josh, Tamisha, and Danielle we’re simply amazing and got me a great deal and this is a great location
March 5, 2020
Google Public Storage Malibu Bradley
Brittany is always such a nice person to see when I come into my storage unit. Even though she was busy with another customer she made it a point to still acknowledge me and said hello. The little things mean the most.
February 26, 2020
Google Public Storage Miles on Cars
Thank you Taylor, Huge help
February 18, 2020
Google Public Storage Juan Esteban Corrales Gamez
February 14, 2020
Google Public Storage Rolanda Harvey
Staff member Tamisha was extremely helpful and very nice. She answered every question I had because I was nervous, I have never rented a storage space before. I relocated to San Diego and she helped me with all my fears. Thank you Tamisha, I will definitely be back when my husband gets to San Diego. She is wonderful.
February 3, 2020
Google Public Storage Mr Miles
I rented a storage space for $187.00 in September. Even though I was told rent increases are normally only 10%-15% the rent increased to $246.00 in March. That's an increase of over 31%. I'm so glad I'm not out of the area and stuck with the increase. If you plan on leaving the area I would suggest finding a facility that offers fixed pricing.
January 31, 2020
Google Public Storage Wanda Garner
I Highly Recommend This Self-Storage Facility. It's Clean, has Easy Access and A Very Friendly Staff in helping with all your needs.
January 31, 2020
Google Public Storage Wanda Garner
As a customer this Facility Is great. Thanks Tamisha
January 29, 2020
Google Public Storage Rebecca Pantoja
Jr is there best
January 19, 2020
Google Public Storage Rebekah Barakos-Cartwright
January 7, 2020
Google Public Storage Kelvin Cook
January 2, 2020
Google Public Storage David Garcia
December 29, 2019
Google Public Storage Celeste Vazquez-Gomez
Good service and clean safe storage.
December 28, 2019
Google Public Storage Michael Raimondi
Brittany was very helpful and friendly
December 28, 2019
Google Public Storage jenboo100
When here to get some info now the units they had available and I was helped by a young lady bu the name Danielle. She was amazing, gave us great info and advice on what size unit would work best for us. Thanks again Danielle
December 23, 2019
Google Public Storage Marcia
I was very pleased with how friendly and helpful Danielle was at Public Storage yesterday. She is an amazing example of how you should treat all customers. I hope that she will be working when I need to go to my unit in the future. Marcia
December 16, 2019
Google Public Storage Jeff Nico
Chris is the bomb..... He went out of his way to make sure we were taken care of properly unlike the call center. Thank you Chris!
December 16, 2019
Google Public Storage Jonah Billerbeck
Quick easy and conveniently located. My man chris had me in and out in 20minutes. Go here.
December 10, 2019
Google Public Storage Debora Robinson
Ariel is amazing! Great customer service and friendly. Public Storage needs more employees like her!
December 10, 2019
Google Public Storage David Bolden
Great service Ariel
December 9, 2019
Google Public Storage Paulette Linck
Ariel was awsome Dave was very helpful. Highly recomended.
December 6, 2019
Google Public Storage onLion
Clean and safe facility with gate access. The manager Ariel is super friendly and knowledgeable. Highly recommend if you're in the area!
November 23, 2019
Google Public Storage Sterlin Lewis
Ariel was kind nice quick and effective. Took the time to show me my unit. She is a great manager public storage is lucky to have her.
November 20, 2019
Google Public Storage Omar A
Very nice clean facility Melissa is a very nice young lady who works here, she’s a lot of help!!!
November 18, 2019
Google Public Storage Brian Jamison
Great service. Make it easier to rate.
November 4, 2019
Google Public Storage Stacy Cuddeback
Danielle was very helpful and professional. Would recommend her if looking for a storage facility.
October 28, 2019
Google Public Storage Ebony Watson
So glad I decided on this location. Danielle is so helpful and kind and super knowledgeable. She went above and beyond to make this the best experience.
October 22, 2019
Google Public Storage Angel Nieves
October 21, 2019
Google Public Storage Jingbo Wang
New and clean place. Lots of parking. Great indoor units and low rate. Staff is super friendly.
October 5, 2019
Google Public Storage Richard Bowles
Very friendly and professional staff (Ariel and Danielle).
September 27, 2019
Google Public Storage America Grecia
Five stars for Ariel she so nice ,polite thats Great good service 😃
September 24, 2019
Google Public Storage Manny 88
Ariel has really helped our company out for many years.Her customer service is impeccable from walking in the door we are greeted with a smile and a wonderful customer service assistance.The process from switching parking spots was efficient and did not take long at all.We walked out the door with a smile and accomplishing what we needed to do.I would highly recommend this storage place for any of your needs.
September 16, 2019
Google Public Storage L R
Coming to this location was hands down the best one could hope for. Ariel not only was super sweet and polite she even helped me back my camper into my spot safely. She went above and beyond what I could have ever asked for or expected. If you have a need for storage I recommend this place.
September 12, 2019
Google Public Storage Antoine C
September 8, 2019
Google Public Storage K I
Ariel has the best customer service love this location
September 8, 2019
Google Public Storage Remedios Valdez
Ariel has been awesome and she has great customer service and clean storage facility
August 30, 2019
Google Public Storage Anthony R Misiano
Ariel has done an excellent job and service and has answered every question I've had has been very friendly to deal with
August 28, 2019
Google Public Storage Jessica O'Neill
Ariel was outstanding! She is the manager at this location and really helped when it came to my husband and I trying to find a location for our 26 foot truck. She did her best at getting us the best rate for the parking spot. You can tell she takes pride in her job.The location is well kept and clean. Overall, if you need a great storage spot with clean units and great management, come here!
August 27, 2019
Google Public Storage Jim Weston
Ariel was very helpful getting my storage unit set up and all the paperwork. A+ team member. thx!
August 22, 2019
Google Public Storage Hazel Smith
Danielle was amazing today. She is very kind and helped me out so much. I have been moving for three months, and I was very stressed out, Danielle totally made my day. Thank you Danielle you have a beautiful soul!
August 20, 2019
Google Public Storage Beth Ryan
Ariel was great - friendly, polite and efficient. I will recommend to friends.
August 20, 2019
Google Public Storage Teri Simon
Ariel is very friendly and helpful. Always a smile and Ready willing to help. A truly genuine big hearted person.
August 1, 2019
Google Public Storage Tammi Hoptowit
July 18, 2019
Google Public Storage Karl Zapanta (Mrterrifico)
Brittany was awesome! Her support has been great. She worked around my time schedule to accommodate my request for the assistance with my unit. Definitely a 5 star rating for the support provided to me!
July 16, 2019
Google Public Storage Randall Bardwell
July 11, 2019
Google Public Storage Max Mac
Brittany! You were very helpful and efficient and I thank you for helping me out today. You made my day.
July 10, 2019
Google Public Storage Jesse Hahka
Brittany was nice! Thanks for the tour!
July 3, 2019
Google Public Storage abel venegas
Extra space
July 2, 2019
Google Public Storage Luci Williams
June 28, 2019
Google Public Storage Roland Rosario
Expensive
June 26, 2019
Google Public Storage Anthony Do
Secured facility. Decent pricing. Friendly customer service from Lisa. Highly recommend.
June 26, 2019
Google Public Storage Kanpai Rod
June 24, 2019
Google Public Storage Jonathan Liebman
Ariel was very extremely helpful to me, she answered all my questions. The move in process was fast and simple. All my questions were answered by her in a professional manner, i am very happy that i choose this storage facility.
June 23, 2019
Google Public Storage Victor Casa
I was soooo awwwwh inspired to rent here at ANY Cost!... Because Ariel convinced me that it doesn't get much better than this!
June 20, 2019
Google Public Storage Nathaniel-Glenn Llorente
Brittany is by far the best Public Storage customer service attendant I've ever worked with. Period. Here's why: today, I was letdown by another storage facility who promised a deal to lure me in, and then pulled a.bait-and-switch on me last minute. Having driven from LA to SD during my moving trips down here, I had to act fast and find an alternative storage space to move music gear while traveling from LA to SD this week. By the time I decided to change companies, I had 15 minutes to call Public Storage to reserve a unit. I tell you, I am so glad that I got to work with Brittany to secure my storage unit. Even though the facility was 2 minutes from closing, Brittany stayed after 6pm closing time, walked me through the facility with no rush, really took the time to make sure I got the perfect storage unit I needed, worked efficiently and explained everything in great detail that I could understand, and even helped me other moving supplies I needed today. Everything was so seemless and professional, yet.friendly and so accomodating to my urgent moving circumstance--I really wanted to write this sincere and detailed THANK YOU LETTER for Brittany. I don't know if Public Storage could find a better employee than her. If Brittany is not already promoted or entrusted with a managerial promotion, I definitely believe she's one of the very few workers that GENUINELY did her job and went beyond the typical conglomerate corporate minimum duties. I am so thankful for her professional customer service today! Brittany made my day! I highly recommend Brittany and how Public Storage's training and professionalism presented today! THANK YOU SO MUCH!!! --Glenn
June 17, 2019
Google Public Storage Sergio Marquez
Great flexibility. Friendly staff, specially Ana. She made it a very smooth and stress free.
June 13, 2019
Google Public Storage Allysson Zanette
June 11, 2019
Google Public Storage San Diego Moving Company
I always have an amazing experience at this location, it’s close to work and very convenient for my family. Ariel is super helpful and friendly. Highly recommend this location. 5 stars!!!
June 11, 2019
Google Public Storage Himmet “Matt” Eker
Ariel was so helpful she even help jump my car after i filled it up with my item's
May 29, 2019
Google Public Storage Christian Barrera
Chris, Ariel, Britney and JR are always helpful and friendly when I am here. They will take good care of you.
May 23, 2019
Google Public Storage Jason Vandenburg
Brittany was great she was very pleasant, warm welcome. Was efficient and expressed knowlage of all the features of the unit and provided great customer service.
May 9, 2019
Google Public Storage Sholeh Jam
Brittany I'm so satisfied for all the work you have done for me. And I appreciate your service even though my daughter was very difficult. Thank you so much brittany.
May 2, 2019
Google Public Storage vin Obrien
Brittany
April 25, 2019
Google Public Storage Dirk Angel
Brittany was very helpfull with the whole process.
April 13, 2019
Google Public Storage Nisha Parmeshwar
Breanna was awesome! Super helpful and made our whole experience moving in quick and efficient
April 1, 2019
Google Public Storage Stephen Haury
Awesome! Bre and Ariel were great! Best customer service.
March 30, 2019
Google Public Storage Maddy Roberts
Ariel and Bre helped me so much while being professional,friendly and knowledgeable. I have a small unit and needed another one. Ariel helped me find the best price and told me about discounts on the boxes so I bought 50!
March 22, 2019
Google Public Storage Justin Hanold
Breanna and Ariel provided us with great service!!! In and out in no time! Definitely recommend Public storage.
March 11, 2019
Google Public Storage Jesse h
I went to this location to get moving supplies and some information on storage unit sizes, prices, availability, etc. I was helped by Ariel on this visit and I must give credit where credit is due!! She is very well informed in what she does and was able to answer every question I could possibly have. I left satisfied with all the supplies I came for and was able to knock everything out in one stop! Very convenient and saved me a ton of time so I was able to get busy with the move. Storages were readily available should i have the need at a price i can afford. Two thumbs up!
March 3, 2019
Google Public Storage Edith Aguilar
Breanna was wonderful. Thank you for helping me get a great storage unit!
February 26, 2019
Google Public Storage It’s Coindexter
Chris was very helpful with the carts. We’re happy with our storage as well.
February 4, 2019
Google Public Storage Bryan Famous
Great location and Friendly/Professional staff. Ariel went above and beyond to help me get exactly what I needed.
February 4, 2019
Google Public Storage michael saldana
This storage is always clean and professional. Ariel is a wonderful manager and answers all my questions. I recommend this storage service to everybody. They're the best!!!
January 18, 2019
Google Public Storage Michael T Plus
Ariel was Awesome. Made everything easy
January 9, 2019
Google Public Storage Samuel Castillo
December 11, 2018
Google Public Storage Zikun Wang
December 7, 2018
Google Public Storage mark burns
Ariel is always so helpful , cheerful, and professional.
November 26, 2018
Google Public Storage lio lion
November 6, 2018
Google Public Storage B Q
So far so good. Got a good deal, Ariel helped me out and after some troubleshooting for.my particular case we overcame successfully. You will need to buy a tubular lock most likely unless u have one. Other pad locks will not work here with these doors. Cheers
November 5, 2018
Google Public Storage Eduard De Los Rios
Ariel was extremely helpful and answered all our questions. She is well informed and knows her business. She did a wonderful job.
November 3, 2018
Google Public Storage Kishore Kumblekere
Great support and responsive team who can help..thanks M & A 😊
October 28, 2018
Google Public Storage Christine McLean
Very friendly staff and great storage options and prices! Ariel helped us find the best location for our unit, storage container options and overall made it a very pleasant experience. Thank you Ariel!
October 27, 2018
Google Public Storage Kelly Hudson
This place has fantastic customer service. Holliday has gone above and beyond for us!!
October 10, 2018
Google Public Storage Meghan Butler
We had a lovely experience with Public Storage. We had a problem - we needed to store our boat for the winter - and they helped us find a solution - affordable, secure storage. I spoke with Ariel on the phone to book the reservation and she was positive and helpful. And it got even better when we came in person on Sunday to store the boat. Both Gary and Chris were welcoming, patient and knowledgeable and they made the whole experience easy and pleasant. They took the time to answer all our questions and ensure we were comfortable and happy with the whole arrangement. I highly recommend Public Storage for your storage needs!
October 9, 2018
Google Public Storage jay jay
Nice clean place to store your valuables
September 29, 2018
Google Public Storage Angelo
Holliday was amazing! She was a huge help and was so nice. She made everything quick and easy which I very much appreciate.
September 15, 2018
Google Public Storage Mallory Gibson
Super friendly and courteous! Holly was extremely helpful!
September 10, 2018
Google Public Storage erika tunney ho
September 8, 2018
Google Public Storage Regina Thompson
Very friendly and helpful staff! Easy move in and move out!
August 30, 2018
Google Public Storage Gary Cook-Valdez-Fernandez
August 25, 2018
Google Public Storage Maddie Fuller
Holly and Gary were super helpful, and the faculties are great!
August 24, 2018
Google Public Storage Dan Heiman
Everything you could ask for in a storage unit. Ariel was very friendly, nice, and helpful also! Thanks
August 24, 2018
Google Public Storage H H
Ariel was great today, when I had to pick up boxes. Very energetic and great customer service!! Good job!!!!
August 20, 2018
Google Public Storage Marcus Bobar
Ariel was awesome! She explained everything clearly and got all the paperwork done very quickly. Great experience!
July 31, 2018
Google Public Storage jose hernandez
Great place. REALLY GOOD SERVICE
July 24, 2018
Google Public Storage Christian Cruzeta
This place has been very accommodating and friendly. Great customer service and reasonable prices. Gary and Ariel have been wonderful to work with.
July 12, 2018
Google Public Storage Rohit Ghosh
June 21, 2018
Google Public Storage Christopher del Valle
Not only did they help me switch my space but they got behind my vehicle and helped me push it in the new space!! They’re awesome!!!
June 14, 2018
Google Public Storage Joshua Ma
Gary was incredibly helpful and pleasant to talk to. Location is extremely convenient especially for temporary storage for UCSD.
June 9, 2018
Google Public Storage Rick Wiegert
Gary is the man! Made the move in process quick and easy! Great location!
June 6, 2018
Google Public Storage Jason Hoepner
Rachel is helpful!!!
May 31, 2018
Google Public Storage Sabrina Youell
Very nice employees, great service.
May 20, 2018
Google Public Storage Audrey Hsu
Great service.
May 19, 2018
Google Public Storage Lorelai Durnil
Gary was great thank you would recommend
May 18, 2018
Google Public Storage Taylor Hill
May 14, 2018
Google Public Storage Maurizio Manetti
Excellent and very courteous staff. 20-30 mins and everything was explained and completed. Highly recommended!!!!!
May 12, 2018
Google Public Storage 楼佳皓
Highly recommended place because of the service we got. Rachel really helps us a lot!
April 19, 2018
Google Public Storage Jayden Brown
My friend owns a storage unit here and I went with him to move some items. I needed some help with a few things and wanted some questions answered. I asked the manager Michael some questions about my friend's unit and he was great. Michael was very helpful and was very patient in answering my questions and went out of his way to help me and my friend out with his unit. I've rented at a few storage units myself in the past and so has my friend and Michael was by far one of the best employees I've encountered in this business.
March 18, 2018
Google Public Storage Ron Dwood
Big
March 8, 2018
Google Public Storage San diego Deals
very happy with this location ,,,also has really good customer service which is rare ,Logan was great ,knowledgeable and very helpful ,,prices are decent ,,better if you reserve online first
March 7, 2018
Google Public Storage David Wilson
Highly recommended! Excellent staff and very courteous. 20-30 mins and everything was explained and completed.
February 16, 2018
Google Public Storage Lorena Pena
Excellent service!!
February 15, 2018
Google Public Storage THE GREEK
Talk to Logan ,great service and very knowledable !
February 5, 2018
Google Public Storage Carissa Winn
Logan was extremely helpful and the process of moving in was easy. The buildings look like they are in really good condition.
February 5, 2018
Google Public Storage Jared W
Logan was very helpful and personable
January 29, 2018
Google Public Storage Rocco Hage
January 29, 2018
Google Public Storage Dolores Klemaske
Store Manager Logan is exceptional Amazing customer service Wish all businesses had a Logan working for them!
January 26, 2018
Google Public Storage Claire Kats
Awesome staff
January 23, 2018
Google Public Storage Sean Fogel
Logan is awesome thanks again
January 8, 2018
Google Public Storage alex k
Had a great experience starting up New service with Logan. Highly recommended!
January 8, 2018
Google Public Storage Heather Begley
Logan was very friendly, helpful, and knowledgeable. Great prices too!
January 4, 2018
Google Public Storage Ahmed Al-Salman
Quincy is awesome! Rental was easy and fast!
December 31, 2017
Google Public Storage j cavanaugh
December 23, 2017
Google Public Storage Lisa M
Quincy was amazing, very helpful and polite!
December 16, 2017
Google Public Storage Ryan Bolles
December 16, 2017
Google Public Storage Jack Bowles
December 15, 2017
Google Public Storage Marc Andrysco
Everything went smoothly and rented a unit without issue. Quincy was very friendly and helpful.
December 12, 2017
Google Public Storage Christopher Newman
Great storage location with friendly staff and great operating hours. If you happen to get a storage unit at a promo rate, that is even better.
December 10, 2017
Google Public Storage Ian Hippensteele
Logan helped me out and did an awesome job!
December 7, 2017
Google Public Storage Justin Behravesh
Quincy was super helpful!!! Thanks!!
December 4, 2017
Google Public Storage Eric Zecman
Clean facility, great service. Was able to schedule an appointment to look at some spaces and it's exactly what i needed.
December 4, 2017
Google Public Storage eddie n
December 3, 2017
Google Public Storage seth meharg
Logan was excellent and was extremely helpful
December 2, 2017
Google Public Storage Betsy Buys
Quick and concise
December 2, 2017
Google Public Storage Simon Howard
December 1, 2017
Google Public Storage Vamsi Sri harsha Vidala
The location is pretty clean and the storage units are accessible. Quincy helped us lease a unit and was able to provide information. The process was quick.
November 27, 2017
Google Public Storage Kannan Shah
Logan helped me
November 26, 2017
Google Public Storage Launye Carter
November 25, 2017
Google Public Storage Stephanie Kierig
Logan rocks! Easy and fast service :)
November 21, 2017
Google Public Storage Lulú AG
Im returning customer. Love costumer service. Fast and help full. Thank you Logan 🤗
November 20, 2017
Google Public Storage Brett Johnson
Logan was a great help getting us the correct unit size and walking us through the process. He also has some great jokes
November 15, 2017
Google Public Storage ethan saidman
November 12, 2017
Google Public Storage teressa vaughn
Logan was great with everything! I’d highly recommend this location!
November 3, 2017
Google Public Storage Sharon Roundtree
Quincy is absolutely the best! He took time to answer our questions, tour the facility and provided us with a peace of mind. Highly recommend! Retired Army wife
October 13, 2017
Google Public Storage Mico Tej
October 8, 2017
Google Public Storage Amanda Caruso
Quincy was awesome. Quick and fast!
October 6, 2017
Google Public Storage david suchor
Quincy helped me out and was a super cool guy and got me in and out of the place fast
October 3, 2017
Google Public Storage Display Geek
Trevon is the man and I am currently very satisfied with this place. Quincy has also been very helpful thanks again.
October 2, 2017
Google Public Storage Ilya X Valmianski
Quincy was super helpful.
September 27, 2017
Google Public Storage Cristina Barney-gutierrez
September 26, 2017
Google Public Storage Ritaisela Vazquez
Trevon was awesome really good attn to customer serv.
September 5, 2017
Google Public Storage Theresa Dimapilis
Trevor and Quincy were the bombdiggity! You must come and store here, these guys will take care of you!
September 2, 2017
Google Public Storage Daniel Rust
Trevon was awesome, great unit, great price.
September 1, 2017
Google Public Storage Celeste Ciocca
I would give 0 STAR isf I could! I had a reservation and it was even comfirmed by the manager the day prior to my move in date but when I arrived to move in my space it was not available because it was given away to someone else! Now I have nowhere to put my stuff and they said there's nothing they can do! GARBAGE SERVICE!
August 31, 2017
Google Public Storage Oscar Guan
Trevon was fast and efficient! Would definitely store here again! ✨🤙🏼✨
August 24, 2017
Google Public Storage Justus Winn-Howard
August 22, 2017
Google Public Storage Wade Ferguson
Trevon and Quincy are always very helpful and great people to talk with. This storage is always clean and way better than our last storage location.
August 21, 2017
Google Public Storage Robert Ramji
Logan was super friendly and helpful!
August 19, 2017
Google Public Storage Henry Rosen
Trevon and Brandon were super helpful. We have used this location for several years in two units and the people here were friendly and the location is super convenient. Highly recommended!
August 19, 2017
Google Public Storage David H.
Trevon and Brandon were very helpful.
August 12, 2017
Google Public Storage Jeremy
Worked with Logan and Trevon. Both went the extra mile to help me get a new storage unit setup.
August 3, 2017
Google Public Storage Alan Chen
Great place for storage! We got the 10x15 and it was plenty of space to store my stuff as well as my roommates' furniture. Trevon helped us out with checking out and was very chill with the whole process.
July 30, 2017
Google Public Storage Sharl Sharl
Quincy is awesome! He made my rental so easy and would definitely recommend him for your storage needs.!!! 5 stars !!
July 29, 2017
Google Public Storage Greg Hobbs
Trevon super helpful. Very chill. Got taken care of quickly. Very nice facilities
July 29, 2017
Google Public Storage Gabe Abano
Trevon and Andre helped me choose the right unit for the stuff I have. I feel like they genuinely cared for my specific moving situation rather than just pushing a unit. On top of that, they worked very diligently to get me the price that was advertised.
July 29, 2017
Google Public Storage Marlene Paez
Trevon was very helpful & polite.
July 29, 2017
Google Public Storage Amanda “Amanders”
Trevon was wonderful! Really helped out with a very stressful move. Greatly appreciate his help and time and he is super funny! Higly recommend this place because of the service we received.
July 29, 2017
Google Public Storage Andrea
Trevon was super helpful, very satisfied customer
July 27, 2017
Google Public Storage Mark Miller
Poor customer service.
July 3, 2017
Google Public Storage Christopher Harrison
Trevon was extremely helpful and friendly throughout our time here. Every time we come in, he continues where our last conversation left off - a consummate professional. Facility is in a great location, clean, and secure. Cannot recommend this place enough!
July 2, 2017
Google Public Storage Eric Green
June 21, 2017
Google Public Storage Lauren Showe
Trevon was a huge help and vacating had been a great experience as well as storing my goods here.
June 17, 2017
Google Public Storage Zuhril Zariman
Trevon really helped me with the move in. Made the check in really smooth and efficient. Highly recommend him!!
June 17, 2017
Google Public Storage Angelica P
Trevon wears a cape. Saved my day. Super efficient kind of funny, drives an eco-friendly car so that's a plus. You totally feel taken care of.
June 6, 2017
Google Public Storage Taylor Maggos
Trevon, victora, and chenaree were all very helpful and fun! My experience could not have been better! Thanks you guys!!
June 2, 2017
Google Public Storage JR Zheng
Trevor is nice people to make the move-in process really easy
May 30, 2017
Google Public Storage Nick Seastrom
Trevon was pretty straight forward. Found me the space I needed based off what I was storing. Highly recommend this place!
May 23, 2017
Google Public Storage Sir Glad
Trevon is a good guy. Very helpful !!!
May 18, 2017
Google Public Storage Ehsan Khaleel
May 16, 2017
Google Public Storage Milan Das
Trevon helped out so much! made the process super easy 👍🏽
May 4, 2017
Google Public Storage D. Lew
Trevon was fabulous. Helpful. Friendly. We had a great experience
May 4, 2017
Google Public Storage Ruthi
Thank you Trevon for all your help :)
May 4, 2017
Google Public Storage Dan Showlund (dms19831)
Trevon was a huge help, made the moving process a seamless, painless experience. Highly recommended
April 29, 2017
Google Public Storage Leia Skol
Trevan was a huge help! Helped me find the perfect space! Thank you so much Trevan and Public Storage!!
April 26, 2017
Google Public Storage Jason Marshall
Trevon and Amanda are awesome! Thanks for making the move in process easy 😊
April 26, 2017
Google Public Storage nicole romo
Trevon and Amanda were great! Very helpful :)
April 22, 2017
Google Public Storage Leonardo D’Crypto
Trevon is very helpful and friendly! I would hire him.
April 15, 2017
Google Public Storage Leslie Grigsby
Trevon was awesome! He was extremely helpful and made the whole process super easy.
April 12, 2017
Google Public Storage Mallory Beason
Had no issues with storing our things here. Trevon was extremely helpful and courteous.
April 2, 2017
Google Public Storage Sylvia Gonzales
I scheduled a move in. Moving in was a breeze. Large carts available for moving stuff from truck to unit. Nice, clean, accessible facility. Great customer service. Trevon, the manager, was very helpful and provided great service.
March 28, 2017
Google Public Storage Robin Ma
Trevon was very helpful👍
March 28, 2017
Google Public Storage Bob
I had Trevon helping me move in today. He is extremely helpful, very knowledgeable and has a great sense of humor. We highly recommend this place.
March 24, 2017
Google Public Storage Hongen Ma
The location is good for me since I live near UTC. Very nice customer experience, especially Trevon helped me a lot.
March 16, 2017
Google Public Storage Ismael Hernandez
February 24, 2017
Google Public Storage Haili Cai
Trevon is helpful here!
February 11, 2017
Google Public Storage Philip Bittihn
Vacated our unit today which did us a great service for almost two years. Never had any issues - clean, dry, convenient access, friendly staff. Thanks Travon for a smooth move out!
January 21, 2017
Google Public Storage Ashley Bautista
Trevon and D'Angelo were great helpers. Made the process easy and pleasant. Great staff!
December 30, 2016
Google Public Storage Maria Castaneda
Trevon he has been a great helper!
December 30, 2016
Google Public Storage Shaoyang Yeh
Trevon and Quincy are awesome, especially when we move-out. The process is quick and smooth. The storage has always been clean, with easy access. Overall a great solution for us!
December 26, 2016
Google Public Storage Greg Rorabaugh
Easy access, not crowded, a bit high in price.
December 20, 2016
Google Public Storage Jean Fang
Trevon is AMAZING. Quincy is really friendly as well. Very helpful staff and great service.
December 9, 2016
Google Public Storage Steven Foster
Great prices and services, Trevon and Quincy are great with help. Highly recommend
December 5, 2016
Google Public Storage Susan Perry
I rented a space here only to find out I could have gone online to get the space for much cheaper. When I brought this up to management they didn't care, they refused to treat me with any care or respect. JR was rude and inconsiderate. Rip off artist. I would not recommend any one rent from this place. They are only looking to sign up new customers. Once your a customer they don't treat you well. Horrible experience!!!
December 3, 2016
Google Public Storage Michael Mitchell
Best front desk personnel in the business.
November 29, 2016
Google Public Storage Victor Lopez
It was good!
November 21, 2016
Google Public Storage Jeffery Guernsey
November 9, 2016
Google Public Storage Richard Scalzo
Trevon is the best guy in town, you've got to see this guy. Super patient, gave me a call when I was looking for a parking space and he was always on top of it. I've been renting here for a long time and I'm excited to see there's fine young men like Trevon, come see this man and he will help you out and you will be glad you met him.
November 9, 2016
Google Public Storage Mike Mendoza
Trevon is awesome!
October 29, 2016
Google Public Storage Samantha Coelho
Trevon and Carlo are amazing! I just rented with them and I had the best experience. They made me feel welcomed and helped me get through this stressful moving process. 10 stars if I could!!!!
October 29, 2016
Google Public Storage Michael Quileza
The staff there are incompetent...
October 29, 2016
Google Public Storage Nancy Luna
Trevon was very helpful showing me around and getting me all setup for my storage unit . Highly recommend to come here !
October 21, 2016
Google Public Storage Jeffrey Kline
Great in every way. Trevon was extremely helpful, courteous, and good humored
October 6, 2016
Google Public Storage Carol Sullivan
Trevon did a great job helping us with our space. Very helpful and informative.
September 27, 2016
Google Public Storage James Campbell
Trevon was very helpful. Got me in and out with a unit in twenty minutes! Thank you.
September 19, 2016
Google Public Storage GARY S
My transaction was fantastic Trevon was very helpful and professional during this transaction. I highly recommend this facility and staff. Thank you!
September 17, 2016
Google Public Storage A Gillespie
Very happy with staff, location & facility. Got a good deal by signing up online. JR was friendly, professional & helpful. Facilities look clean & well maintained. There hours are also longer than most places.
September 11, 2016
Google Public Storage Austin W
Trevon and JR were really helpful, answered all questions, and made the process smooth and easy. Definitely recommend the location.
August 28, 2016
Google Public Storage ytem100
Trevon helped us. It's great here for shorterm, considering all storage requires an insurance, administration fee, and purchase their lock (unless you have one). He's cool and really tried to make the the business works :)
August 28, 2016
Google Public Storage Josue Aureoles
Trevon is so helpful! He save us a lot of time and was very kind. If we ever moved again, we know we can utilize his expertise and character to assist with it.
August 28, 2016
Google Public Storage Lisa Billinger-Wissenback
Trevon was very helpful and was kind to his existing customers. The tour he provided has given us the information we need to rent a unit. We were not ready today but if we were we would have gotten an unit.
August 28, 2016
Google Public Storage Giovanni Rivera
Excellent customer service by Desire and Trevon. However, the rate was inconsistent with the initial online confirmation. The online service should be more consistent with the front desk.
August 28, 2016
Google Public Storage Leen Leen
My experience was great with the help with Trevon, he helps a lot and also funny :)
August 27, 2016
Google Public Storage Garrett Sauls
The first month $1 offer is a good way to get you into the idea of getting a locker here. Buying online they tell you that there is a $24 startup fee which isn't a big deal either. Unfortunately they don't tell you prior to showing up that you'll have to buy a $20 lock that only they have as well purchasing insurance for your items you store which is at least another $11. If it was an option to purchase the insurance or not, the sales representative never mentioned it. All in all what you may think could be a $25 purchase quickly triples to around a $72 purchase. I'm sure the quality of the service is great but its a little dishonest to have hidden costs to nickel and dime you once you are interested in them instead of being upfront about it if you research it online which makes me not want to ever use them again.
August 26, 2016
Google Public Storage pedram Yari
I was at my storage to pick up some of my stuff and one of worker his name Traveon stop by my storage and ask me how is everything work for you..? I answer everything is going well. I have been storag my stuff here at public storage For almost a yere I feel safe and secure ... I know a little pricey but no choice.
August 24, 2016
Google Public Storage Elise Ian
Desiree and Trevon and Stephen helped us get a unit. They were friendly and informative. They were extremely Patient with us as our two year old was pretty wild and wanted to run everywhere. I would definitely recommend coming here for a unit
August 22, 2016
Google Public Storage Marvin Foster
Very quick and complete service. Answered all my questions. Fair price. Clean location.
August 22, 2016
Google Public Storage JUAN MANUEL RIVERA
Very good experience
August 13, 2016
Google Public Storage Allison Kubo
Amazing service and easy to use. Working with JR and Trevon is great!
August 4, 2016
Google Public Storage Miramar Hydro
Come see JR he will get you set up right
August 3, 2016
Google Public Storage SlipperyDUDE
I just had an great experience with the staff, they even stayed after business hours providing me with exactly the customer service one could only dream about. Awesome people, with fantastic personalities! Zero issues!! Desiree delight for the win! Thank you so very much!
July 30, 2016
Google Public Storage Zecheng Kuang
Trevon is patient and nice. He helps a lot. Nice person.
July 27, 2016
Google Public Storage ara freedman
Desiree was rad. She helped out a lot and I had no idea storage was such a pain.
July 20, 2016
Google Public Storage Ariel Weingarten
Fantastic experience working with Trevon and JR at this Public Storage. Got set up with a unit quickly and Trevon answered all of my questions before I even had a chance to ask them. Would highly recommend to anyone looking to store their things in San Diego.
July 11, 2016
Google Public Storage J Choi
Great rates and service. Eric was friendly and extremely helpful
July 1, 2016
Google Public Storage Sharon Kelley
Great location! Great staff! Rob aka "The Kid" incredibly friendly, helpful and informative. Very clean units and safe area! All staff are very professional!
June 29, 2016
Google Public Storage Viviana santamaria
Desiree is a great help! She answered all my questions and handle it very professionally and got me my storages. I needed thanks for all your help!!
June 25, 2016
Google Public Storage Hunter Orensztein
Great customer service! Trevon and the other male worker were very personable and friendly and got me my storage locker quickly and easily!
June 19, 2016
Google Public Storage Diego Furtado
Trevon and Eric are cool!
June 15, 2016
Google Public Storage William Harrison
Desiree and Eric were very knowledgable and were able to answer all of my questions while directing me towards the storage unit I needed.
June 12, 2016
Google Public Storage Andrew Yu
Fast service and holds up friendly conversations. Offing is helpful custom options, Public Storage was a great help with my moving experience.
June 11, 2016
Google Public Storage Ruth Cielak
Clean. Safe. Secure. Excellent service. Kudos to Trevon
May 19, 2016
Google Public Storage Adam Farmer
Jr is amazing!!! Great customer service. Andrew is a great DM as well
May 4, 2016
Google Public Storage voltor896 ,
Friendly staff, quick and easy. Ninis and desree (who was a delight) were both very helpful. Also cheapest in the area!
April 30, 2016
Google Public Storage Sasha W
Great customer service. From the moment i walked in Janea greated me and helped me in every possible way when i came in to possibly rent a storage. Very patient and cosiderate and i changed my mind. Last minute. I would definitely recommend this location to others.
April 30, 2016
Google Public Storage Janea Anderson
April 29, 2016
Google Public Storage Marie Biller
Went in to inquire about a space. J.R helped me figure out what space I needed with everything I needed to store. Very nice and helpful. Knows his job. If you need to store your things, I recommend coming here.
March 27, 2016
Google Public Storage Paul Antosca
Desiree was amazing. She helped me get a great unit as I had reserved one down the road at extra space and was nothing like I wanted. I spotted a mouse and spiders all around. Public storage renewed my faith in storage units!
March 20, 2016
Google Public Storage Mikki Rainney
Desire is so friendly and helpful, ask for her!
March 15, 2016
Google Public Storage Ana Mayorquin
Dessert was great.
February 25, 2016
Google Public Storage N E
J.R. Janae and Trevon took great care of me. I had a need for 5 parking spaces
February 23, 2016
Google Public Storage Wonderment Gallery
Shawn was very helpful and considerate.
February 7, 2016
Google Public Storage Sarah McGinnis
February 7, 2016
Google Public Storage Bryan Piland
Desiree was very polite and helpful. Would recommend to anyone and return to do business anytime.
January 13, 2016
Google Public Storage mstepinout
J.R. is the best! Beyond being pleasant and personable, he was a big help to me when it came time to move out of my storage unit.
January 7, 2016
Google Public Storage Graham C. Hufford
Desiree was so cheerful and helpful and able to answer all of my questions!
January 7, 2016
Google Public Storage Shawn Johnson
Upon entering the store I was greeted with a warm reception from staff. Desiree was a delight!
January 7, 2016
Google Public Storage Rae Chronicles
January 4, 2016
Google Public Storage Oscar Cardenas
The staff was very professional and Marcus W was very helpful
November 28, 2015
Google Public Storage Kevin Dith
Jorge was awesome he did did great job
November 17, 2015
Google Public Storage Ryan Shanahan
The new manager JR And Doug are awesome they were a great help with my unit. The DM Andrew and Gabriela were also very helpful in the office while making my payments.. great customer service and answered all the questions I had. They made everything so easy and smooth. Managers at this location are what sold me on coming here, they are awesome! Hope they are always here when I need help.
November 10, 2015
Google Public Storage shawn shahabi
JR the new manager was awesome , he helped me a great deal and found me the storage that fits my needs perfectly.
October 23, 2015
Google Public Storage Claudia Sun
Very good service. Nice staff!
September 23, 2015
Google Public Storage Debbie M.
Zack is amazing. He made the rental process easy and easy to understand. Very nice facility. Would highly recommend.
September 10, 2015
Google Public Storage Crystal Madrigal
Janea and Zack offered great customer service!! Both were friendly and answered all of our questions. I'm glad I chose this property.
August 30, 2015
Google Public Storage Maya Powers
Friendly staff. Ivan and Zack were super helpful and cute they should get raises!!
August 26, 2015
Google Public Storage Stevie Ann Dickerson
I came in for my boyfriend who is in the military and just wanted to ask around for prices. He is deploying and I wanted to make sure his stuff is taken care of. I have never stored before and didn't know what to expect. It can be scary! But...Zack was amazing. He walked me through the property and showed me what units would work best. Even though we won't need storage for another month, I know where we will go and who to ask for help. I've even trying to convince my bf to store sooner because I don't want to miss out on this place. Thanks again zack and see you soon!
June 23, 2015
Google Public Storage Moana Rakanace
Excellent service! Zach and Alicia were a fantastic help. Greeted us with a smile at the door when we walked in and helped us out tremendously. Walked away with exactly what we needed within our price range! (:
June 10, 2015
Google Public Storage Alexis Hithe
Alicia was great; quick and simple set up; clean and well lit facility.
May 31, 2015
Google Public Storage Tabitha Malloy
Jason was great!! He answered all of our questions extensively and offered information that would be very helpful to know, for example that we would need a plastic tarp to cover our stuff so it wouldn't get dusty since we chose a drive up unit. Also very fast and efficient with paperwork. Good to know, Public Storage offers a great safety net for deployed military so our stuff doesn't get auctioned off if payments don't go through for some reason until you get back from deployment and have a chance to pay your debt.
May 29, 2015
Google Public Storage Karim Gilyazov
Was forced to leave 5 star review, therefore will write what I really think. The property is convinient to move in, good condition of storages, location is good too. The only thing that upset me is very rude personal staff, un profesional language use, desire to forcefully sell boxes and locks that I didn't need. There is no sense to ask any help with questions because all what I've got was- call to our corporate phone. Needless to say that they ruined my day and changed whole presentation of the brand Public storage. When I'm done with them I will never have another storage with them.
May 23, 2015
Google Public Storage TaShenna Lowe
I am a new customer to Miramar Public Storage and am fully satisfied. Customer service is a lost art and it is a delight to work with this company. Alicia who was amazing assisted me with everything and was extremely professional and efficient. I highly recommend Miramar Public Storage to anyone who needs a storage.
May 23, 2015
Google Public Storage Michelle Mallory
I loved it I went in and met with alicia she was just wonderful very knowledgeable about products and prices!! Made my experience a great one definitely doing business here!
May 23, 2015
Google Public Storage Renee Gaffney
I had lots of questions as I had never done this before. I was assisted by Alicia Thomas. She was very patient and helpful. She took the time to explain and answer all of my questions. I felt very comfortable after speaking with her. She was great. I give her 5 stars!!!
April 22, 2015
Google Public Storage Celine Patiu
first time ever needing a storage and was really was in need of a storage the same day, and Rachel was very quick and informative! I got in the same day and was ready to move my stuff in just minutes! Staff was all friendly. Very happy with the service and how it easy it was to just go in and go out!
March 25, 2015
Google Public Storage Ric Gosser
Alicia is amazing, PS is lucky to have such a good employee.
March 14, 2015
Google Public Storage Irene Salgado
I had never had to rent a storage before. And the experience was smooth. Angela was very professional and pleasant. The storage unit was perfect for us. And loved the Climate control
February 20, 2015
Google Public Storage J A
Alicia was extremely helpful and the service was top notch! I definitely recommend this Public Storage unit!
February 19, 2015
Google Public Storage Dorothy Staggs
Public Storage Mira Mesa is a great place to do business. I rented 2 storerooms for household goods and could not have been more pleased with the professional and friendly staff. The facility is very clean, well-lit and access to load and unload is great. Alicia and Zack were very friendly, knowledgeable and helpful. Prices were much better than other facilities. I would recommend this business to anyone needing storage facilities and efficient, nice people to help make storage a smooth process.
February 7, 2015
Google Public Storage William Brown
Awesome customer service. Easy in and out no fuss. Jason was awesome!
February 3, 2015
Google Public Storage David Wesley
This is the fourth storage unit I've ever used and the employees there are great. especially Alicia she seems to really know what she's doing. it's great to have an account with a company that get stuff handled. The property is really clean and always well maintained. I recommend anyone to use this place for their storage needs.
January 22, 2015
Google Public Storage Donald Sheffield
Alicia was great,very helpful!!And I will definitely do business with public storage in the future
January 20, 2015
Google Public Storage Pick and Swap
Good company do do storage business with. Truck and trailer friendly. Great staff. Great management
December 13, 2014
Google Public Storage Anonymous Red Panda
Rachel was nice and cool.
November 18, 2014
Google Public Storage Chris Brown
Angela and Rachel give exellent customer service. Clean place to store at too.
November 9, 2014
Google Public Storage John Han
Thanks Jason and Rachel for speedy service!
November 3, 2014
Google Public Storage Dhaval Panchal
Angela is amazing, and extremely helpful. She knows what's she is talking about. Really friendly and makes the move in process extremely easy!
November 2, 2014
Google Public Storage Justin Tipp
Rachel has always been extremely polite, friendly and professional. She always takes care of me and i am demanding. Thank you Rachel.
October 28, 2014
Google Public Storage Chris King
October 28, 2014
Google Public Storage Allen Altan
Great service!! Thanks Angela
October 27, 2014
Google Public Storage Doug Hensley
Rachel did a great job getting me the unit I needed. She was fast and efficient. The whole process was fast and smooth Thanks
September 22, 2014
Google Public Storage Thomas Johnsrud
Rachel was very knowledgeable and did a great job of explaining and describing the storage facility as to fit my needs..
August 15, 2014
Google Public Storage Irene Rojas
I had never rented a storage unit before and the experience at Public storage and service from Rachel has been excellent. I'm very happy with their services
May 10, 2014
Google Public Storage Derek Hanusch
3 years + of no hassle storage. Friendly employees. Great location. Will do Public Storage again!!
May 3, 2014
Google Public Storage Ian Dickeson
April 27, 2014
Google Public Storage Marni Melrose
The employees were friendly. The facilities were EXTREMELY clean. The process was easy.
April 24, 2014
Google Public Storage Russell Tellefson
Rachel gave me extraordinary serive and information and smile and Alicia was right along with her. I wiuld recommended this place to anyone I know!!!!
March 16, 2014
Google Public Storage Ken Azad
Rachel provided great service!
March 12, 2014
Google Public Storage Denis Dillon
Just wanted to let everyone know how professional is Rick Felan, the manager at the Public Storage in Miramar. He will do everything possible to accommodate you, and has incredible customer care skills. I'd recommend this location to anyone who needs extra storage!
February 28, 2014
Google Public Storage Bob Fried
Rachel provided terrific service!
February 26, 2014
Google Public Storage Charles Walls
Alicia was very helpful!!! I recommend this location to all looking for storage. She is very efficient, cheerful, and always giving service with a smile which is very appreciated when dealing with stressful situations such as moving! Thanks Public Storage for hiring such a pleasant worker!!
February 26, 2014
Google Public Storage Colin Quirino
Alicia was great! Very helpful and knowledgable
February 14, 2014
Google Public Storage Glenn P Murray
With business and personal moves lately I needed supplies as well as another 10x10. Alicia at PS was very helpful and always had a smile, which made everything a little more pleasant. Thanks!!!
February 12, 2014
Google Public Storage Denise “ddkat” K
I have been at this public storage for almost 2 years and I am thrilled with the cleanliness and professional staff. Alicia goes above and beyond. I am a pharmaceutical rep and the UPS driver in this area refuses to deliver my boxes to my unit (he is lazy) so Alecia notifies me when a delivery has come so I can take to my unit. I am grateful for all she does.
February 8, 2014
Google Public Storage vikky867
Rachel You were awesome great help!
February 7, 2014
Google Public Storage PJ Parrish
I recommend this location as it is clean, well lit and just a short distance from the 805. The staff here is top notch. Rachel is very professional and pleasant. She helped me pick out my new unit (2nd one at this location), knocked out the paperwork and had me on my way in no time.
January 31, 2014
Google Public Storage Naxin Li
January 24, 2014
Google Public Storage Amanda Bryan
Rachel was very helpful during this stressful move. She answered all of my questions and had me a unit in no time
January 23, 2014
Google Public Storage Edwin Lewis
Alicia was wonderful; a very kind person & very helpful. She deserves a raise.
December 17, 2013
Google Public Storage Yvette Peterson
Over the years I have rented storage space at many locations in different states so I consider myself knowledgeable in this arena. The manager, Alicia, runs a very organized location. And to her credit Alicia goes the extra mile to assist the customer. Thank You Alicia!
December 5, 2013
Google Public Storage Marcy Gordon
Alicia and all of the employees at this location were always helpful above and beyond what was expected. I had three units there for several years and was more than pleased with the experience.
November 23, 2013
Google Public Storage Brad Wind
Ashley was very helpful with getting a unit today and the staff was very friendly and professional
November 23, 2013
Google Public Storage Matt Carse
I have been renting from this property for many years. Not only is the property very convenient and clean but the staff here is over the top. Alicia has always taken care of my family and I though all of out moves and storages. June and Ashely are great as well! Very welcoming and friendly staff here. Definitely recommended! Thanks girls!
November 21, 2013
Google Public Storage Elisa G
I'm very happy with the facility and the personnel. Alicia is so competent and helpful! She got me a unit right off the elevator, which is super convenient. Every time I stop by she always has a smile and helps me with any issues. The office is friendly and efficient!
November 21, 2013
Google Public Storage Emmanuel H
Ashley was very helpful and took the time to explain everything in detail, she helped me out in deciding what would worked best for me and was very friendly.
November 5, 2013
Google Public Storage Angelito Suarez
Extremely pleased with the facility..Great convenient location...Outstanding services extended by very pleasant personnel (Alicia, Rick and Juno)..
October 31, 2013
Google Public Storage maliah nonog
Juno and Alicia gave very friendly service. They made things very simple!
October 3, 2013
Google Public Storage Aurea Campos
I was pleased with the location as it was only 5 miles from where I live, and I tried to use their Online Reservation system to benefit from an offered discount. However, once I entered all my information and hit "HOLD", I was shown a page that said, "Sorry", and explained that their site was down for maintenance. Several phone calls (and hours) later I was still being told that they could reserve the site for me, but they were unable to honor the discount (because that could only be done by ME, online). I complained. Eventually, I spoke with ALICIA. Public Storage, I want you to know that you have a GREAT employee in Alicia. She told me that another customer called with the same problem earlier, yet, when she (Alicia) tried to make the reservation for the customer (Using her OWN smartphone), the reservation went through with no problem. ALICIA then cancelled my full-price reservation and immediately picked up her smart-phone and made the reservation for me that way. Boom! SIMPLE solution. She was the ONLY employee in your organization who actually tried to be creative and solve a problem. She was the only employee who didn't tell me, "Sorry, there's nothing I can do." Alicia, THANK YOU VERY MUCH for your assistance. Having said all of that... I'm pleased with their facilities, rates, etc... I hope they fix their website, or they are going to lose business. It started to have the smell of "bait and switch" (or something similar) to it, and my review would have been a lot less favorable had Alicia not stepped in and saved the day for Public Storage.