Public Storage Self-Storage Units at 9920 Balboa Blvd, Northridge, CA

Excellent customer service thanks Veronica

Great customer service josue was really helpful.. thank u

Best storage facility! Clean, safe and Victoria has been amazing at answering at any questions that we’ve had.

Jackie was super helpful and kind ! Gave me a tour of the property and used her expertise in helping me make the right decisions.

Thank you Verónica excellent customer service

Un storage muy limpio y con un servicio al cliente excelente Gracias a Verónica por su ayuda

Thank you Veronica for all the help and thank you for have your office open

Angie has been nothing but shot on being absolutely wonderful in her assistance with helping

Friendly staff and clean facility. Compared to other places I checked, this one had good prices.

Veronica is amazing 🙌🏻 I upgraded to a bigger unit. She was very helpful, informative and made my experience fast and easy. Great customer service from Veronica and always polite. Thanks Veronica 😉

Very nice service!

Got my stuff at this location for a few years and I’m very happy with the service and the location maintenance

The Worker at the property 🙌 Veronica ""RAISED THE ROOF"" she was very professional helpful and informative 👍 I was treated and handled with grace and respect 🙏 thank you so much for giving me the best public storage service in my entire life. Best Wishes and Big Thanks to the young lady at the desk ""Veronica "" and to the entire Public Storage team 👏 God Bless all of you 🙌 and Thanks 😊 again my friends 😀

Me gusta mucha la atención, muy amables y muy atentas , muy agradecida !!

Really clean and cool place! Great customer service, specially Veronica, thanks for your assistance!!

Me gusta la atención de Verónica es ágil y soluciona los requerimientos de uno como cliente. Satisfecha

Thanks Verónica for being Nice and helpfull! You really make a difference in this place which is really Nice by the way!! Keep it up!!

Good customer service building clean thank you Veronica

Just got the keys to our unit recently, the staff are so friendly and helpful, security 24/7, easy access to everything through the app. So happy we went with Public Storage

Veronica and Juliana provided great customer service. Great job!!

Veronica was very helpful for me to rent my storage! Very clean and easy to use system, highly recommended

Beautiful storage Highly recommend 👌 👍 👏 🙌

Me gusta llegar a esta locación porque siempre que llegó esta la señora muy amable veronica trabajando

Excellent Service, Great Customer Satisfaction and Great Location for all your storage needs.

Me and my wife went here and jacky at the front desk was such a nice person and very helpful she answered all my questions and even gave us a tour of the place and helped us making a account online she definitely made our experience a good one and i definitely recommend this public storage because of jacky thank you

Veronica was very helpful.

Thank you so much Veronica! Best customer service!

Gracias Veronica por su paciencia y ayuda. Muy profesional 100 puntos

Me encanta el lugar, es super limpio seguro y el personal muy amable

Excelente lugar , muy profesional todo , el lugar es muy agradable y limpio , el personal muy atento y servicial

I love the service at the office and the units with AC are awesome

Open until 9pm, clean and well-lit. Codes required at gate for both entry and exit. Codes needed for entry into storage as well as elevators. Several dollys available for transporting things.

Veronica was absolutely fantastic! She made our move in so easy by answering all of our questions without missing a beat. She definitely helped make this stressful time for us a lot better! Also this location was super clean and never felt worried about our items.

Good services by Veronica thank you!

Veronica is so nice!!! Really good service

Very private and quiet and clean

Thank you Veronica excellent customer service

Veronica Excellent costumer service.Property all ways clean

Veronica is the best apprentice the storage facility helpful staff on all needs thank you so much.

what is the latest time I can access my unit ?

Thank you Veronica good customer service

Absolutely convenient. Veronica is very accommodating and helpful. The facility is accessible from both points of entry and spacious.

I have come to this property to make my storage rent payments of a unit located out of the state for more than a decade....and Veronica - The Property Manager -for all this time -has been always helpful, answering all my questions and responding in a timely manner...she is the right person in the right place....Thank Public Storage for having such a qualified and customer oriented person!!!!

Veronica…she’s very nice and very helpful..excellent service to us…

Excelente customer service thank you Verónica

Property is clean . Great service .always helpful

Thank you Verónica excelente servicio al cliente

Veronica was very kind and helpful. Highly recommend. Property was clean.

Veronica was great, answer all iur questions and always gad a a good attitude, we love her

Me gusta la proprietary y la location Yun services con veronica k me a tendio may bien y amable

Nice place clean and good customer service thanks you Veronica

Rafael was incredibly helpful the second we got there. Super efficient, quick, and answered all our questions. Very impressed with the service as well as the facility. Well kept and very clean. Very happy I chose this location. Highly recommend!

A1 service. Very clean, very professional, the friendliness of the staff was amazing. Veronica was the manager helping me and she was the sweetest.

Good customer service thank you Veronica

Veronica was so informative and helpful. Made my move out so easy. She was so nice and made my day! Thank you so much :)

Rafael has been very helpful and nice. I’ve been to several public storage to pay my aunts dues but his the most warm and caring person. I would give him not just 5 stars but 10 for being such a very caring customer service. I’m was great meeting him.

Great location, very clean and Veronica is so nice and helpful

Shout out to Veronica for helping us store our home belongings while we were in the middle of finding a new house! 10x25 unit fit our needs perfectly.

Veronica is absolutely the best. She is very polite and a joy to speak with. Her customer service is excellent and the facility is super clean and very secure. Very happy with how easily accessible the units are here.

Thank you Veronica excellent customer service

Great experience with Veronica! she was very helpful and got us set up with a quickness! If you’re looking to rent a storage unit, rent when she’s here from Tuesday to Saturday!

Janeth was such a great help to my father. He is happy with her service.

Had a wonderful experience working with Rafael. He is extremely professional, kind and attentive. He made the process very easy. In addition, this is site is very clean and well maintained.

Veronica was excellent and professional much apreciated

I rented from this Public Storage for a few months, and this place has excellent customer service. Veronica and Rafael are friendly and helpful. Veronica helped me close out my account at the last minute, and Rafael followed up with me to make sure I didn't have any last minute problems. Thank you, both, for your extra assistance.

Veronica is so helpful and knowledgeable. Great experience!

This is the best storage spot in this area! The office is always clean and staff member Veronica is always polite and helpful! A+++

Beautiful place to rent with excellent costumer service. The best in town.

Service was excellent, veronica was very helpful.

Very friendly service. I appreciate the help from Veronica!

Veronica was SUPER HELPFULgetting the PS App working! Super patient & courteous! Thank you!

Very helpful with the issue we were having. Storage App was not working. Veronica worked on it until it worked!

I love this place! It is one of the cleanest, brightest Public Storage places I have been to and the staff that works there is always very accommodating and willing to help!

Carlos verónica buen servicio gracias

Very good service 👌👌

Carlos is very helpful highly recommended

Thank you Veronica good customer service

Thank you Veronica excellent customer service. Property clean , good access hours

Muy buena atención de verónica 🙂🙂

Great place to store you're stuff. Safe and secure. Great customer service from Veronica.

I like very much public Storage it’s clean and very easy to access the place.

Veronica was amazing and so helpful her customer service is wonderful.

This is the best storage space I've used. Clean, climate controlled spaces. The office staff have been really nice and helpful. You can access pretty late with your gate code, even after the office is closed.

Clean

I had issues with this location when I first went there and gave them only one star but Ms Alvarez the district manager reached out to me and straightened it all out for me and that’s what made me change my review to a five star Gabie (the manager) and Ms Alvarez really blew me away with there customer service I highly recommend this public storage location

Veronica is very helpful person. Thank you.

Veronica at the front desk is very very helpful…..😍

Veronica was extremely helpful and very nice would 100% come back

Clean place excelente customer servic thank you Veronica

Good customer service thank you Veronica for all your help

Excellent customer service thank you Veronica

Very friendly and accomodating. Met Veronica a couple of times and she makes sure the storage units are safe and secure. Good job! Highly recommend this place if you are looking for a storage unit.

I walked into this office today to submit a comlaint about an employee from another location (which I will not identify here). I was not sure if my concerns were going to land on deaf ears, but Carlos, the manager of this location, took the time to listen to my story; and then a short time later while I was driving home, I received a phone call from his district manager, Judy, who also spent time to listen to my issue. While I was not happy with the service received at the other location, I am extremely happy with Carlos and Judy, who handled a difficult situation with a high level of professionalism I expect from any retail establishment. THANKS CARLOS and JUDY!

Excellent customer service!!! Veronica was very helpful. The unit I reserved wasn't big enough and she spent the time to help solve this problem for me. Definitely recommend

I leased unit on 6/27/21and Carlos was the person in charge for the day. I initially had a unit reserved somewhere else and decided to check the P S closer to me in Northridge, CA. Carlos said there was no availability at the time. He said something would be available 6/30/21and would call me. I was home about 30 minutes and got a call from Carlos saying he had a unit available today after checking the units. He said if I want the unit come and look at it. I was very happy 😃 . Carlos was kind, patience, very helpful and informative.

Thank you Carlos Verónica place is clean and good customer sercice

VERONICA YOUR THE BEST GREAT CUSTOMER SERVICE

Good customer service thank you Veronica

Very and pleasent service . Veronica was very helpful with my questions. Thank you Veronica👍

Thank you good customer service

Carlos give me good service

Carlis has great service thank carlos

Carlos provided me an excellent service. He was fast and professional. Will recommend this storage place. Clean and Covid compliant.

Very nice and awesome employee

I park trucks with samsung AC's for bedrooms 50° ac control.?

Great service, really recommend the place!

Great service!

I just want to say that Veronica and Carlos are very nice front desk people and they are doing a great job with costumers, thank you

Carlos assisted me today by showing me my unit. He was very helpful. I like this location because of it’s cleanliness and I believed this was built only a few years ago. Thank you, Carlos for providing an excellent customer service! Keep it up!

Carlis give me good service

Veronica was very helpful! Made the challenge bearable thanks

1st time renting storage. Many options out there but went with a name I was familiar with (and was close). Super clean facility and the app made everything easier (whole setup was conducted online). Went early (before the move) and met with Carlos (who provided outstanding customer service) who helped me become familiar with the location as well as calming any "storage jitters" by answering my many questions. Was a great experience and would recommend this location.

Carlis give good customer service

Juliana is helpful

I have been coming to this Location for a while to make my payments, and Veronica has always been the person to help me out. She always provides the best customer service compared to any other other public storage locations I have been to. Thank you Veronica for your awesome customer service!!

Excelente servicio. De Esta locacion y de la Manager y Srita Veronica.👍😁

EXELENTE SERVICIO Y AMABILIDAD, BENDICIONES PARA LA SRITA VERONICA SIEMPRE NOS DA BUENA INFORMACION.

Veronica was so nice and very helpful. Overall great place and very clean.

Best customer service ever Veronica was very sweet and helpful I will recommend this place to friends and family

Very helpful and friendly service, Great location!

Excellent Location and Veronica is most helpful!!!

Carlos me da buen servicio

It was very easy to rent the unit. Stuff is very friendly

Great customer service!

veronica has great service

Veronica is very nice. Location is always clean

The best store of The Valley the personal management are the best, especially Ms Veronica and Manny, thank you so very much for help me🏪

Good customer service thanks Veronica

Thank you Veronica good customer service

Good customer service Thank you Veronica property very clean

Soy Aparicio Lopez estuve este día en public storage y hable con la Señora Verónica y ella es una persona muy amable y me atendió muy bien recomiendo a Verónica

This facility is clean and well maintained, and we are very pleased with Veronica because she provides excellent service and always follows through when we have needed help.

Such an amazing customer service, very well explained.

Good customer service

Veronica help me with my payment all the time I have a unit in another place and always pay here thank you

Excellen cusromer service thank you Veonica

Thank you Veronica good customer service

Good customer service thank you Veronica

Verónica give me great customer thank u vetonica

Thank you Veronica

Good customer service thank you Veronica

Good customer service thank you Veronica

Buen servicio

Good customer service thank you Veronica and Chris

Staff is helpful and friendly. The place is very secure and kept tidy

Chris and Verónica are super friendly and helpful. Exelent customer service

Gracias Verónicas excelente servició

Good and professional service. Veronica is very helpful in every way, always nice an courteous. Facility is all ways up to par

Excellent service, amazing location!

Great location. Awesome staff. Chris helped me and made sure I was fully satisfied. Thank you

Exelect customer service thank you Veronica

Great customer service and very well maintained storage facility. The gentleman the assisted me (thank you Chris) was very professional and courteous. I'm happy I chose this place.

Great job Veronica, keep it up

Veronica was who helped me . She wss the best expained everything so nicely nd helped us so much thank you very much 👍great service

Rubio and Tania great service thank ladies

The best storage in town with the best service climate control building very clean and affordable. Thanks to Veronica for the help she’s the best in costumer service.

Veronica provides excellent customer service.

Excelente servicio gracias Verónica

Veronica is amazing and this is the best storage in the United States! Thank you Veronica

My experience at this Public Storage was nothing but exceptional. Veronica, the property manager, always provided excellent customer service and was very friendly! I would definitely rent a space here again in the future if I need more storage. Thank you Veronica!!

Great service

With the current covid situation I had to move out of my apartment and needed a place to stay. Veronica was super patient and helpful! Super easy going and nice! Great service and easy to figure out everything as well. Awesome 5/5

Vary good service and clean poperty

Eh

Chris was super helpful today and it's always appreciated how clean this location is kept

Veronica is very helpful and kind. Will be stayibg at this storage because of her kindness.

I love Veronica she is the most professional and sweetest person. I got this storage three time. Very professional and never had trouble.

Buen service grasias Veronica

Good customer service

Great service, kind and patient, Veronica was professional and helpful!

Muy buen servicio Verónica y juliana

Good customer service thank you Juliana and Verónica

Good customer service thank you veronica

Veronica has great customer service thank you

Front desk lady was very helpful and friendly. Big unit at a great price. Clean, secured, & professional.

Easy, very clean, and best price I could find for what I needed. Veronica on staff was super friendly and helpful.

The most beautiful property in town with excelent costumer service.

This is a very clean property, they have an excellent customer service, Veronica answered all the questions I had, therefore I highly recommend this property !!!

Nice and friendly service. Clean storages and easy drive up. Veronica at the light house public storage made move in easy and simple. Veronica was great. Thanks for all your help

Veronica me buen servicio gracias

Great service from Veronica always help full

Una propiedad muy limpia con un excelente servicio al cliente muy segura y muy accesible

Chris helped me get checked in and showed me around the unit. He was professional and relaxed which was very nice. Very clean place, very secure and orderly. I’ve seen allot of sketchy storage places but this one seems very legit and the service is good.

If you are looking to rent a large outside unit, be warned!! They cater to a company that moves furniture and people's belongings, because they rent 5 units. The trucks they use are big rigs, and they block the complete driveway, while bringing in boxes and furniture as well as laying out the items in the middle of the driveway. Tonight they had 2 regular vehicles and the big rig blocking all through access. The driveway goes around in a big circle to all outside large storage units. So this driveway is used by all renters to get to their outside units, and to leave the facility after finishing up at their unit. The drivers and workers who belong to this moving company see your car and you, but they ignore you and refuse to move their vehicles. I have complained several times, but it continues. I do not believe management cares at all..... Everyone else with outside units has to back all the way out or cannot get to their units to open them due to the blocking of the driveway. (the driveway is barely wide enough to have one car pass another if nothing is parked and your going really slow around the corners). I do not feel it is fair to pay for a unit or units, and not have reasonable access in and out. In my case I have three units and I abide by the rules. I am not asking anything unreasonable, just clear access in and out and no truck in front of my unit. Sometimes, a car or truck may have to be in the way and I dont mind waiting a little bit for them to move, but when the people refuse to acknowledge you and ignore you...well I don't think the management should allow that at all no matter how many units they have. Making matters more unhappy, they keep raising their rates, have had many robberies of their units, and I will bet some of the units broken into belonged to that moving company, maybe all. I will be changing storage places, they do not need me, and they offer nothing of value for my over 1000 dollars I pay them each month for my 3 units. To clarify my statement that management does not care: I am directly speaking about the coporation, at what ever level or levels are above the site manager. I know they are aware of the situation and they leave the on site manager helpless to change the problem. Veronica, who is the on site manager is not unwilling to help, but cannot alone change their behavior. So, it is those above her who refuse to correct the problem and hold the moving company to the same rules the rest of the renters abide by.

I’ve always been skeptical of public storages, until i really need one. So i went and did my research and landed into this Public Storage, their website was so easy to use that I made a reservation right away and then the next morning I got a call from Chris, I told him this was my first time to have a storage so he explained everything to me... the area is so clean and well maintained, and i can rest knowing my stuff will be safe and secured...

Really good customer service ! And the environment is very friendly.

Buen servisio gracias Veronica por la ayuda

Me como me trataron ,boy a trgresar

Muy buen servicio al cliente y un storage muy nuevo y muy limpio con un sistema de aire acondicionado controlado.

Buen servicio al cliente

So I was in need of a storage place so I made reservations online. I was called by Chris at the 9920 Balboa location. He made things effortless. So I show up that same day to complete the application process. I was in and out quick! Chris was a total professional and he exceeded my expectations when I was going through the rental process. Thanks Chris!!!

Veronica is very helpful with all my needs. Thank you for being so nice . With great customer service.

Veronica was very helpful and friendly.

Really clean place with climate control units highly recommend.

Veronica Excellent customer

Beautiful property with excellent costumer service

Veronica es una exelente manager gracias por toda la ayuda

Excellent service

Marisol has the best customer service skills I have ever seen. The place is nice and safe to keep your belongings. I recommend this place! Thanks!

Chris helped me found the unit I was going to need at granada hills storage place. Thank you

Chris was great with helping us with all our needs

Les comparto que es un muy buen servicio úsenlos

Customer service was great. Very informative and helpful. Veronica was very nice and walked us through every detail on our rental. Definitely recommended.

Just moving in ,, Happy to save almost 180 bucks a month With my new storage place,,, Also they’ve been really helpful through the whole moving time 🙏🙏🙏

I love the service I get here, Verónica and Chris sre cool

I would like to say that this place is so clean and well maintained, Veronica is very sweet and she answered all my questions, thank you so much for all your help and keeping my stuff safe.

This place is awesome..the people are really friendly and helpful. The place is very clean and I highly recommend this place!

Chris was very helpful to me and gave me a nice space to put my stuff. Someone please give this guy a raise!! He was awesome...

Place is clean excellent customer service thank you Veronica for your service

Great clean storage, very nice and professional manager. Very accommodating

This place it amazing the customer service is on point. The staff is super friendly and knowledgeable about their units and products they sell. Veronica was super helpful when she helped my family and me get a climate controlled unit. We highly recommend anyone who needs a storage unit to come and check this place out.

It's a beautiful place thank you veronica for your help

Veronica she is good manager thank you

Veronica and her coworkers was really nice, and kind to me and my coworkers. She was able to guide me in the direction I had to go, with out any hesitation even tho she was busy she took the time to assist us.

It was a very nice experience and helpful would come again.

Marisol and Vero were very helpful and got me into a cheaper unit ! They were great and very friendly I’m 100% satisfied

Customer service was great. Got in and out super quick to complete my move. Thanks Veronica!!

Veronica was amazing! She made everything super easy and was extremely helpful!

Veronica is the best property manager in the universe!!!!

Came here and was helped by Victoria. This place has great customer service and has a clean property.

Had to get a unit quickly due to parking issues at another location. Veronica was incredibly helpful, efficient, and professional!

Veronica is a nice lady, very friendly and helfull

Very friendly and super helpful!! Customer service is great !! Very happy with my Air Conditioned unit. Also easy access to storage.

Ask for Veronica, she's helpful and most important very patient.

Good customer service thank you Veronica

Veronica is the best, very hospitable and great customer service

Great service!!!...fast!!!...on time ans very specific that I had no questions. A+++

Veronica is very helpful great customer service storage is really clean prices are awesome.. Thank you for everything.

Veronica was very helpful great customer service. Storage very clean prices are awesome. Thank you

Thank Veronica for your help property clean good customer services

Buen servicio gracias Verónicas por toda su ayuda

this facility is clean and secured..been using the facility for approx 6 yrs..the staff are friendly and helpful..only issue is not being able to use carts when office is closed..veronica and marisol provided service with a smile....

Second time having to come out here last min ,i asked for victoria and she was able to help me once more! Great customer service nice and clean Very friendly i say! you go girl! Keep the place running like you do 🙌

Great service

El mejor servicio y atencion que he recivido muchisimas gracias veronica.

Gerardo is excellent . I am proud to have dealt with him . Thanks . Luv Ty

Gerardo has been great every single game time I’ve rented with public storage. I first had him help me out when the keys got stuck in one of the locks in the Granada Hills location. He was quick and efficient when helping me solve my problem since I was in a rush and had deadlines. I again was surprised to run into him in the Lassen and Balboa location where I rented a Space and then didn’t need it anymore. He went out of his way to call me and help me out with my lock situation.

Veronica and the staff here are so friendly and helpful!!!! She took the time to effectively communicate with my deaf parents, always has my favorite dolly key ready, and the rest of the staff always has a smile!

Moving in was easy, fast and convenient. Veronica, the Manager was a superstar! Everything was ready when I arrived. She stayed in contact with me to make sure everything was going as expected, and it did. The location has secure access and climate controlled units with hand trucks and dollies for use in their wide hallways. If you need storage, call Veronica (or Juan). Super knowledgeable and friendly. The rates are reasonable.

Great service like the actitudes I was given. Thank you Veronica.

VERONICA is amazing. We needed a storage unit asap. She showed us a few sizes and help us quickly sign all the papers. She took the extra time even though it was almost closing time. Come see VERONICA.

Veronica was so helpful when I store my belongings in to the storage in last minute when I came Thank u Veronica

Gerardo was super awesome and helpful! 100 percent recommend

Very helpful, very professional. No upsell needed. Gerardo sells the place perfectly.

Very clean and neat facility! Great, friendly, and knowledgeable staff who listen to all of your concerns. Definitely recommend!

Gerardo was awesome!!! great customer service and very friendly.

Very quick and easy to get a storage unit! I am very satisfied with the customer service.

My interaction withe Geraldo was AWESOME. Great facility, very clean and no complaints in 8 years of storage needs.

Store manager is extremely helpful and welcoming! I am always able to get in and out of the unit quickly and she is helpful with whatever I need. Great facility and staff.

Super clean facility! Office is huge and has seating for when you sign paperwork and such. Doing this review for my aunt who rented from a young man named Gerardo. She says this employee deserves a raise for how much he helped her with all her questions and concerns, even carried some supplies she purchased from him to her space and couldn't be more courteous. If I could weigh in myself, I really appreciate the help this employee gave to my aunt as shes an elderly woman whom takes her time with EVERYTHING! LOL! It takes great patience and passion for helping others to deal with the wide spectrum of customers I'm sure the staff sees. I hope you do get some reward because you deserve it for outstanding customer service! Thanks Gerardo

Place clean good customer thank you Veronica for all your help

Geraldo was the best! He helped out got me the best price and got me the boxes and bubble wrap i need to make sure my stuff stay in good condition!

Excellent customer service thanks Veronica for all your help

Good customer service thank you Veronica

Great service!!! Everything is clean and organize, veronica is super friendly.

Allison was amazing and super helpful! Very friendly and answered all my questions. I'd highly reccomended this storage. Thanks!!!

Found the size space I need not to far from home, very clean property, safe, the staff very professional specially Veronica she answer all my questions very clear, highly recommend if you want the best service and a clean place to storage yours belongs. A+

Veronica is an excellent employee. I am very happy and delighted to meet her. She answered all my questions and she is very accommodating. You should have more employees like her. She is definitely your model employee!!! It was a pleasure meeting Veronica. KUDOS to her and to PUBLIC STORAGE!!!

Great experience

Veronica & Alison are very nice too me ! Clean facility, nice staff ! Recommend this place for your move in needs !

Was helped by Victoria and she was very friendly, polite, and patient.

Very delightful, Veronica was very informative

Great staff. Customer service is AAAA+++++

Great service and very helpful

Muy buen servicio Veronica gracias

Alison was very helpful and set me up with a storage unit at very short notice and at a fair price. The facility is clean and well maintained. Highly recommended.

Service was fast friendly and awesome

VERONICA is very helpful, responsive and very attentive to my questions. I will definitely recommend Public storage for your storage needs

The facility is very clean and well maintained. Veronica is very helpful and a pleasure to work with. I look forward to continued business with PS.

Facility is clean and easily accessible. They stay open fairly late, which is nice. Veronica, who works in the front is super friendly, helpful, and accommodating.

Good location, closes at 9 unlike some others that are too early. Also, Veronica in the front office is a wonderful help with both on-site and corporate suppprt.

Service was great

Muy grata experiencia muy buen servicio..el lugar limpio quede muy satisfecho y agradecido con el personal

Tamia was very patient and efficient. Went the extra mile to help me get what I needed.

Danny was very helpful in setting me up with my storage

Danny fue excelente en su atencion. Muchas gracias!!

Veronica was extremely kind and helpful. Made my rough moving situation a little less stressfulm thank you very much.

Very clean facility, very accessible, great customer service/office staff overall we are satisfied!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This location super clean and staff is very helpful and friendly

Veronica give me a good customer service

Veronica and Nancy are awesome! They are the employee at Northridge location!

Cool underground storage

Nancy here at Public Storage is not only welcoming and kind, but also professional and efficient. I highly recommend her as an integral part of this community storage facility.

Veronica provided great service very helpful.

Verónica is a great sells representative and very helpful

Clean place. Safe. Friendly service and reminders. Only concer that Rent has increased steadily over the past six years. It is understandable with inflation, but keeping prices low will help this customer greatly. Veronica has been a big help for me.

I had a great experience here. They were so helpful and knowledgeable. I was very impressed.

The ladies at the office were very nice and very helpful. If I need anyting they're there to help me.

Excellent customer service. Veronica is awesome to work with, very friendly, polite and helpful. Unit I am renting turned out to be exactly what I needed and located conveniently. I like that I can borrow a cart anytime I’m visiting my storage and there’s no charge for it.

Veronica provided me with excellent customer service I recommend this place cause is clean and the service is ready good

Gracias Veronica por el buen servicio la propiedad siempre está limpia recomiendo AA+++

The lady nancy who helped me out here was wonderful and absolutely beautiful and the storage units are very clean i would recommend to all my friends and family.

Very happy with the service with Nancy, she was very resourceful and confident. I am glad she tppk care of us

The lady nancy who helped me here was wonderful I would recommend to anyone the units are very clean and the staff if wonderful

Excellent customer service...Great example for other companies to follow.

Veronica Good service property is really clean I recommend this place

Veronica provides excellent service and is very nice. The location is very clean and I am happy that I chose this location.

Excellent customer service thank you Verónica for all your help

Veronica at the public storage is great always helping with all my needs!! Would highly recommend!!

Quiero dar las gracias a Veronica por ser tan amable la propiedad muy limpia

I moved out today and Andrew was great, he held it down all by himself.

Veronica provides very great and fast service. She was very helpful and nice. Very clean storage facility.

Very nice CS!!!!!

Very nice and help receptionist

Veronica gives an excellent service friendly and helpful property is always clean.

These people are awesome! Very helpful staff especially Veronica! The property is exceedingly clean and easy to navigate. Affordable payments and ample space in even the smallest size unit. What more could you ask for?

Veronica give me in excelled customer service facility is very clean

Came in today looking for a storage and Nancy very helpful she fine me the right size for my stuff. This location this very clean.

Veronica is the must amazing manger she is compassionate and carrier I am not a tnt a feel like family

Clean location and Nancy very helpful

Great storage! It’s clean, good lights, open early and closed late and good access! Veronica was so helpful and provided good information making it so easy to get the right size unit!!

Fast and easy to set up my account. Easy access to storage room. Most of all, EXCELLENT CUSTOMER SERVICE. Really went the extra mile to make sure I was set up with everything I need.

Great Storage! Clean, good lights, open early-close late, good access. Veronica was very helpful making it easy to select the right size unit!!

Excellent service ! And friendly faces everytime I come here!

They always offer great costumer service, very helpful. The place is very neat, I enjoy coming in here for the storage.

24 hour access ,convenient

I recently cane to this public storage for information and prices on their storages. Veronica was very helpful and kind she answered all my questions and let me see the sizes of the storages that will fit my needs. The storage is well taken care of and very clean. I recommend using this public storage location to anyone looking for great service and a clean environment!

Veronica was so sweet and extremely helpful . It was a very pleasant experience renting a storage unit with her .

Amazing staff :) Very friendly, knowledgable, supportive, We love the place because of Nancy and Veronica The facility is clean and well maintained Its worth it every $ to rent a storage at this facility Great job guys and keep it up

First time here it's nice and clean, they have very friendly staff, made me feel welcomed , thanks to a young lady Victoria couldn't have done it any better she made my renting a success , I highly recommend this public storage , great service here! Thank you Victoria!

Veronica is great. Best prices in town and she is very helpful and informative. This public storage is the cleanest and way better than the rest on Balboa. You won’t be disappointed!!

I have been storing my belongings in this storage and I like how they keep it very clean and the place is very secluded from everything, great job guys! Keep it up

i have been with public storage for years and Veronica the manager has always been there to help me out when I needed help with anything regarding Online help and payment options. Veronica is the tops. She help everybody and is so nice to everyone. Thank you Veronica .

Today I was visiting my unit, Cinthia was very helping in getting me,a second unit an buy some,boxes

Customer service was excellent via the managers at this location Andrew, Veronica thanks

This place is always clean and the staff is so helpful. Love working with Veronica!

It's a great clean facility. Nancy and Veronica are incredibly helpful and nice.

Friendly staff, very accommodating clean facility, easy accessibility

Service is great Veronica has excellent costumer sevice

I'm very happy with this public storage and the service Veronica y Nancy thay are excellent thank you for the service

Veronica was very helpful with explaining prices, location of storage space and monthly charges. Excellent customer service and friendly atmosphere. 5stars.

Veronica was very helpful, made it easy for us to leave public storage after 3 yrs of being a customer. Unfurtanely we are moving out of the Valley.. They always offer good custumer Service!!

Rubia service me with storage and fast and quick service thank you

Muy buena atención especialmente por Verónica es una excelente trabajadora de public storag Balboa

Tania was very kind. She offered us the best deals possible. Best public storage experience yet.

Veronica is the best there is She is not only friendly but very knowledgeable about any question you have about Public Storage Always a smile with a greeting This storage is the best in the valley The units are clean, temperature controlled and secure.

This facility is nice and clean. Front desk person is super nice. Everything done smoothly and quickly.

Excellent service provided by Veronica. She is so customer oriented. Always ready to assist you with your enquiries and questions. I have come to this property to make monthly payments and she always has been very helpful. Veronica is a good example of what customer service is all about. The property that she manages is always organized, clean and pleasant. Well kept. Good job Veronica.

La manager de esta public storage me dio un exlecte servicio es una propiedad muy limpia gracias veronica por su servicio

Significantly raised our rent a few months after we moved our stuff in. After a windy day I came in and found all of our belongings covered in a thick layer of dirt. The staff member said they have people come and clean up the dirt around the outdoor units, but obviously that didn't happen and now most of our stuff is ruined.

Had a great experience signing up for a storage with the help of Juan.

Veronica, was very helpful and answered all of my questions with a smile. Wonderful customer service. I would rent more spaced if I needed them.

I came in and Victoria helped me out with several units. I originally wanted a 5x8 but she said the shape was more of a triangle. After telling Victoria what I needed to store she assured me the 5x10 would be the best choice. We looked at both units. Victoria was right, the 5x10 was more appropriate. Filled out the contract, she explained everything to me in full and 30 minutes later I was on my way. Great customer service, extremely clean and well managed facility. Will definitely recommend al friends and family to use this Public Storage location.

Es muy limpio y están bien guardadas mis cosas

I've been a customer here for years and have never had a problem. Veronica goes above and beyond to make things as easy as possible.

Awesome costumer crevice

Very easy and quick to deal with. Really convenient and easy to set up.

Outstanding customer service great clean storage facility

Came to this location for a unit and received excellent service from Veronica. Felt very welcomed. Excellent customer service!

Their are storage places all over Southern Calif., but Plubic Storage is the place to go. I have always received great service from this company. Juan is best, took care of my problem without hesitation.

Great customer service!!! A+++++++++++++++++++

Representative in this facility are very nice and helpful. Clean and really secured place. Love it!!!

Great customer service from the the staff. They were friendly and professional. We were there for about 2 months and It was Safe and clean place for my belongings. Thank you Veronica and Tanya.