Public Storage Self-Storage Units at 8016 Broadway, Lemon Grove, CA

They are very good company. Jenny is very nice person to help out!

There isnt any better customer service! Thank you Jenny!!

I really love this location and how clean it always is, but don't fall for their "specials". Your rent will only keep increasing in time.

Demme was awesome. She was very nice and helped my unloading easier.

I had so many questions. I was helped by Jenny. I thought my questions were ridiculous. But she assured me. She’s heard it all. So I felt like she was worth writing this. The storage space was clean and very well maintained. She was doing a perimeter check and my daughter and I walked with her. Asking all of me ridiculous questions and checking out the area as well. We enjoyed r time with her. And I would recommend checking this place out to anyone who needs a storage space. Ask for Jenny. She is the reason I would continue to use this storage facility. I had went to other places but I chose this location do to her. Jenny deserves a raise just because she was kind and courteous to me and my daughter.

Staff is very helpful

Jenny gave great service!

This storage facility has everything on point. It’s always clean and the staff is super helpful and friendly especially Jenny. Jenny accommodates to everyone with a great attitude.this location has security app friendly and it’s cool inside with elevators

The lovely young woman at this establishment, “Jenny”, is as helpful as anyone I’ve ever dealt with in the service industry. Went so above and beyond the call of duty to help us with our storage needs, it was absolutely unreal. The office was very busy yesterday, but this team worked together in a very impressive synergy to take care of everyone’s needs. I’m still just in awe of them when I woke up this morning. Even the manager, Dan, I believe was out walking the property and interacting with everyone it was top notch service in every way. Humble, intelligent human beings that were on their A game taking care of the consumers needs in such a manner that should be taken note of. I’ve worked in the service industry for 30 years all the way up to management and good people are hard to find and it can take years to build a cohesive team like this one. They should be recognized for their efficiency. If you want to see how a place of business should be run then head over to public storage on Broadway in lemon grove and they will be more than happy to show you how it should be done flawlessly! Good job you guys and thank you for all your help!

This place has great service! Would definitely rent a unit from this location again.

Great location would recommend

Best place to store your belongings with great people you can trust.Specially Rebecka at the front desk she was a lot of help.Definitely highly recommended .

I love the staff at this location. Chantil, Jenny! You rock! When I needed a storage space the $1.00 rental really helped me financially. This storage location is very clean and the staff is very polite and helpful plus professional. If I need to rent a space in the future this is my place! Amazing staff! I will miss you ladies!

Rebecca & Jenny were super helpful today I was looking for a perfect storage and they were quick and easy reserving my spot.

Jenny and Stephanie are the receptionist in this place, they’re are well trained to be nice with customers. They’re very nice, and made my day.

100% Jenny did a Great job!

Very good at explaining everything ! Thank you Jenny

Scheduled an appointment with a reservation and once I arrived, nobody was around and doors locked. Waste of time

I just need fo comment on the service i have received while being a customer. Jenny and chantil have been exemplary and the best! They have gone above and beyond of what would be expected of their duties. They made me feel like family! Solely because of their great customer service I will recommend them to anyone! Thank you!!

Jenny was very helpful and guided me through the whole process, got me singed in. Thank you for all of your help!!

This new location is on point with the air the elevator the app and the motion lights. Choosing the unit was easy fast and well explained by Stephanie. 5 stars to Stephanie .. you go girl

I needed a temp space for two months. The Lemon Grove location was perfect. The folks in the office were efficient from beginning to end. Always felt safe being there. The facility still seems new and is very clean overall.

Clean and stays open later than most storage. Chantilly is amazing!

Victoria provided great service.Thank you

The managers Stephanie and Jenny were amazing they had a great attitude and explained everything and answered all the questions I had I would definitely recommend this place to family

This location was very clean and well kept. The 3 ladies ( Stephanie Shantel and Jeanie) were very helpful with answering all my questions and showing me to my unit I couldnt ask for better customer service. Love the app and that they took the time to show me how to navigate it to my my experience that much better. THESE LADIES DESERVE A RAISE 👏👏👏

I needed a storage unit immediately and I called them and they were extremely accommodating. They were extremely pleasant and helpful. The process was very easy. I’m so grateful for their help.

I'm almost one month late how much do I owe

I have a code and access kind of stupid for people who work late and can't access their stuff. What's the point of the code then, if at all just a nuecuence during open hours.

This location is superb. Very well kept, organized, and clean. Rob went above and beyond to make sure all my questions were answered and delivered exceptional customer service. I come from a background of working in customer service and this company is very lucky to have someone like Rob. Also, thank you to Chantel for keeping the energy fun and showing us how to navigate around the property. I feel very confident with how secure the site is. Public Storage will always have my business.

Yes crystal is a worker help me a lot

Thank you so very much SHANTE ♥️ YOU HAVE BEEN SO MUCH HELP .GREAT SALES AS WELL.AWSOME CUSTOMER SERVICE

Crystal and Chantel were amazingly helpful and had us laughing while there! Love their great customer service in this new location.

Crystal and shantel are awesome and help me out with my storage needs

Crystal gave us good service. 5 stars.

Crystal was excellent.

They were Jenny ant the front desk is a lifesaver I really appreciate her help and love public storage!!!

Crystal was awesome! She gave us options and lots of information so we could make the to right choice❣️The facility is new and very nice. The Customer Service was is even better❣️🙌👊💥🤗

Very friendly good staff

Natasha was excellent she took every dollar i had but it was worth it for this beautiful new property. Thanks a million.