Public Storage Self-Storage Units at 4415 Treat Blvd, Concord, CA

Avoid at all costs

I was very impressed with the customer service of Ambar, very attentive, knowledgeable, and pleasant to talk, so she needs a raise & promotion now! Very quick and easy set up, iPhone access to gate, very clean storage….

Metiendo supue conforme con el gran servicio brindado por Ámbar 🙂

Friendly service, great location!

Dan is awesome man. I am more than happy to deal with him.

Ambar made getting a space easy and stress free! Great customer service and very knowledgeable.

As a repeat customer, my husband and I , we were very happy with customer service , manager Dan had provided . He is professional , friendly, knowledgeable and thorough with the whole process. He deserves 6 stars !

El servicio por parte del personal de atención al cliente muy excelente

Property manager was a pleasure to work with

Amber was so friendly and helpful.

Amber is very helpful and delightful! 😍👍🏼

Amber was such a great help took her time to show me the difference between storages and would most definitely recommend. Thanks again amber for all you’re help!

This is the mess you will get into if you use Public Storage at Treat Blvd. I saw a great offer of first month free $254 month unit 10X20. I went to see the place, saw Relief Manager who showed me a space C023, was very nice. I asked him what I will owe today, versus when my next bill will be due to that free month offer. He said I will pay the admin fee of $30 today (27th of the month) but will have to pay on the first of the month. He said they will prorate the first month taking the free month into account. Fair enough, I said. Came back home to sign the deal online. Filled out lots of info but nowhere could I see the pricing except that I will owe $254 1st of the month. Wouldn't show me the prorated amount. But I need to sign the rental agreement anyway. Also it showed a different space D131. I called the office at least 5 times, no one would answer. The Relief Manager had reminded me a dozen times that if I didn't do this right away, I will lose the space. Log in didn't work either. Tried to reset passward and waiting for an email from PS, it wouldn't come either by email or phone, so can't reset password or finish the form. All my info got deleted. It wants me to sign the agreement without showing the prorated amount I will owe 1st of the month. All this for Space D131 which I haven't even seen. The Relief Manager wouldn't answer the phone, so I just wasted a few hours of my time dealing with this most dysfunctional organization called Public Storage. THEY ARE HIGHLY DYSFUNCTIONAL AND DON'T TAKE ACCCOUNTABILITY AS A BUSINESS. THEY HAVE CONSTANT THEFTS, AS ONE CART WAS JUST STOLEN. THERE IS ONLY ONE CART WHICH IS LOCKED UP, YOU HAVE TO GO TO THE COUNTER TO ASK FOR IT EACH TIME YOU GO THERE. PUBLIC STORAGE SUCKS SO BADLY. ALL THEIR OFFERS ARE FALSE. I WILL REPORT THEM TO BETTER BUSINESS BUREAU.

Came in to get a unit and the front desk lady I believe her name was Latrice was very nice and pleasant she gave amazing customer service

Excellent service . Amber is very good person and flash.

Amber was the facility manager that helped me, she was awesome!! Great service explained everything very well made it very easy to understand.

I came in an met I really great worker name amber she help me with getting a 5×10 storage, she showed me around and was really helpful. I give amber 5 stars an this storge is amazing

Ambar was amazing! So helpful, clear, and quick! Glad she was there to help me today!

I had rented a parking space from this site before I actually purchased the vehicle that would be parked in the space. Once I bought the RV, I realized that the space was too narrow for me to comfortably park in it. Ambar at Public Storage not only cancelled my reservation for the space, she quickly contacted another local Public Storage and found me another space. I am so pleased with the service I received from Ambar after creating a lot of extra work for her. Thank you, Ambar!

Exelente atencion muy amable la señorita Ambar

I was preparing for a move, and was in need of some boxes. I came here and was greeted by a woman with the friendliest smile named Amber. She assisted me with getting a variety of different size boxes to meet all my packing needs. I highly recommend this place!

Very helpful ,and helped carry the storage boxes to my car. Thank you

Great place. Very friendly! Ambar is the best! Go see her for your rental needs!!

Chris went above and beyond for me today. I lost my keys to the storage unit and he had it taken care of right away. Great customer service and outstanding follow through. I highly recommend them. Chris deserves a raise!!

Great customer service! Amber the manager is the sweetest very helpful. Love this location great people.

Amber very helpful very good customer service from start to finish she is awesome

Amber has excellent customer service. I buy storage units and Ambar was helpful since I called ahead to make arrangements to clean out unit. If you live in the area I RECCOMEND THIS FACILITY to rent.. life is easier to live when you have a lifeline like dealing with a facility to store your goods... great attitude, welcomes you when you walk in and very patient with all your needs... Thanks Ambar!

Good service,very clean specialy dealing with Amber

Amber was really nice, and helpful.

Ambar was so helpful and friendly! Definitely recommend!

Great customer service!!

Si esta muy bien el servicio del public storage todo es limpio el lugar

Great service and safe place

Amber has been a terrific help through the whole process. Thank you

The people are very helpful and switch to answer needs of mine and other people as I see, and very courteous and kind.

I find amber so amazing very professional. I will be coming here to do my business. What a wow experience. I hope all employees are like her

Ambar is a definite all-star great customer service!!!

Clean and feels secure, I was just helping a friend move.

Amber and John are awesome! Property is safe, clean and pest free. I highly recommend Public Storage if you need a a safe secure option to store your possessions.

Amber was really helpful and made everything very easy.

Helpful customer service and I recommend amber to help you

Nice place to keep you extra suff and very friendly staff

I like the service with AMBAR nice person Very profecional

Good service Rent to high thank you

There is a Manager Amber there who is extremely rude and argumentative and full of attitude. If I didn't have signed a contract already I would take my business elsewhere. She should be fired. I would not have Amber be a representative of any business having to do with customer relations..

Allison was awesome to work with, made everything so easy!

We have worked with this facility on a number of occasions and will definitely be back for our storage needs!

when to the property to get some priceing on storage and allison was great help and she has great customer service. will be renting here soon.

I had a great experience here at PS. Allison greats me with a smile and has helped me with my storage needs.

Allison was so helpful and knowledgeable with the information she provided for us and patient as well even though we slid in just before closing...we never felt rushed which you dont find very often anymore. Thanks again!

Staff is very courteous and knowledgeable

It was a great service Billy was good helping us out. Thank you

Allison is wonderful and very helpful and give you the best service. Thank you Allison!

Allison provides great professional service. I recommend.

This location is clean and convenient. The sales associate Ambar was friendly and very professional. I walked in and was able to rent a unit in 15 minutes! Thanks again for the fast and friendly service.

I love this place super. Clean and friendly I feel all my items are safe which is most important!

Shelly did an excellent job helping with what I needed. Thank you shelly

This morning g was great Allison was on time ready for business and was great getting me my unit it was a pleasure to have a great person to help me get what I needed

It's storage. Basic, secure, affordable storage. My only issue is the individual spaces aren't lighted. Only the passageways are lit.

Carla was awasome,. Super professional and helpful she really took her time to go over everything and make sure our needs were met.... THANK YOU CARLA!!!

Carla has some of the best customer service I’ve received thus far. Super friendly professional and patient thank you highly recommend this location

Allison , was awesome . Very patient and quite professional. She walked us through the storage and showed us several units patiently. We were quite satisfied with the service she provided. Rose

Allison was very helpful and efficient. Looking forward to the larger space

Ambar was great, nice facility!

I really appreciate the professionalism and high level of customer service that Amber (Site Manager) provides. She always does her best to create a positive experience under any circumstance!! GREAT JOB!!!

Allison was awesome and super helpful

Alison was great. Very helpful and making everything possible. Great customer service!

Carla is great currently renting here and she is friendly and professional

Carla was great fast and friendly service

Ambar was the best. Even though I was late for my appointment, she was still very accommodating and patient with me. I saw right away how well she knew her job and was very efficient at it. I was so impressed that I chose this location to store my property over other Public Storage that is closer to my home. What more can you ask from your employee? She is just magnificent and I thank her soo much for being there when I needed her. They should clone Ambar...she really knows her job and does it well.

They are good , but expect the rent to go up every year

Was helped by Allison. She was very helpful and provided excellent customer service.

Very excited to have found a place close and was helped by Allison. She was very very helpful and made me feel safe in picking your storage for my things.

Amber was the manager of this facility and she's simply awesome! Very personable and knowledgeable about the storage units. We rented a 10x10 unit and it was perfect for our needs. Highly recommend to others who are seeking a storage unit.

Very good service amber

Allison was great in helping out with my reservation, she was very passionate and had to explain the rental contract to me, I will definitely come back to public storage.

Allison was great showing us around and helping us pick the best unit for us.

Allison was friendly and very helpful. Her customer service skills are outstanding, and should be recognized for that, along with her other wonderful qualities. from the moment I walked in the door, her knowledge of the company to the way she treated the public, I felt very comfortable renting a storage unit from this public storage location. 5 Stars for Allison!!!! Thank you so much for all your help today!! I hope this company reconzies you for all your wonderful skills. Thank You, Deborah Mathewson

Conveniently located, nice staff.

Alison's has been a big help. Thankyou

Carla did a great job was very helpful and friendly

Very good storage and great customer service.

Amber is a GREAT sales lady she gives outstanding customer service, I love renting a storage unit from this location because of Amber always helps me out with all my storage needs.

Ambar was very helpful and nice

Ambar is always so nice and provides excellent customer service.

Great service! Amber is super enthusiastic and made the check in process super easy

Amber was great

I've always had superior service from Amanda above and beyond any expectations

Have been renting off and on for years. Great people, very helpful. Great to work with.

Came in to this facility today to by some packing supplies . The selection is great and well priced. I had gone to the ups store in the same location as this and this location I saved so much more money. I ended up buying a box called a Quick pack. The girl there Monica recommended it to me to get started. It’s a fantastic deal. $34.99 and I can pack almost everything I need up.

Haven’t rented from Public storage in a couple of months. Came to this facility today to check on prices as I need storage , received some excellent prices and great customer service. Monica was very helpful.

Overall, a great experience from pricing/check-in to moving our things in. The staff has been great to work with. Our unit was very clean inside upon our arrival, and the outside of the units are also well kept.

We have had a storage unit here for 8 years. The service has always been good and consistent. The contents have remained in good shape. We are very happy!

Ambar provides excellent service

I was helped by an employee name jordin Crader and I could not have been more pleased with her service. She was very helpful and extremely nice and helped me with all my questions! Will definitely be back !

Came in to talk about getting a storage unit and jordan was a great help!

The storage is safe to keep your belongings and the property manager is very kind and shes of good service. I highly recomend that place! Y

Clean friendly and very professional one of the Facilities I visited This is the place if you want to rant

El servicio es excelente. Amber la trabajadora super amable, puede comumicarse muy bien en español. Seria bueno que el horario del storage sea hasta mas tarde.

I worked with Monica last Wednesday and she was great! She was very kind and informative. I had a lot of questions and she was incredibly helpful the entire time. The facility looks very clean and well taken care of. I will enjoy working with her again!

A very clean storage with a super efficient and nice manager, Ambar. I rented a space here a couple of times and always got a great service.

Been renting storage at this place for a while already. Every visit I made was quick and I can easily reschedule too, which I really like.

Amber was excellent. 100/💯

Very helpful and very kind. Super friendly customer service!!

Have used this facility for years. Amber and the rest of the staff have been great to work with. When maintenance issues have arisen, they have resolved the issue promptly. Always a pleasure to interact with the friendly and proficient staff there. I really appreciate their responsive service. The facility is always clean and well maintained.

Great staff

Great storage facility. Well lit, secure and the staff are great to work with.

Great place for all your storage needs.

Dominique was great! Very patient and professional with me and the other customers I saw her interact with. Great personality. She made a very stressful transition much easier.

Devon was great!

I am very thankful and greatful. To Amber at the Concord / Treat location for all the help and assistance with our storage room and also i am thanking Mr Dan for the very emergency help ..he went out his way on this situation for my family and i thank him with very much respect....Thank you Public Storage 😊😊😊😊😊 very much.

Ambar was very helpful and Public Storage worked really well for us!

Good

I have only good things to say about this location and the manager Bruce. I feel comfortable knowing that my things are in good hands. He is always in a cheerful mood and goes above and beyond to make sure that all of my needs are met and questions answered, If you are looking to safely store your things then I recommend this location. Thanks Bruce for making this a smooth transition for me. After 4 years I finally removed all of my things from storage and everything was just as it was when it went in. No burgleries and no damage to my property. Made the move out stress free. Hopefully I won't need a storage in the future, however if I do I will check with this location first to see if they have what I need.

Great staff. Clean surroundings. Secure facility.

Hola buenos días quiero saber en cuanto sale un storage chico ya que nada más lo ocupo por una semana

Good service.

Great job.

Good services

THIS PLACE IS GREAT. THE STORAGES AND GROUNDS ARS VERY CLEAN. IT PRICE IS ALITTLE ON HIGH END ON THEIR PRICE FOR THEIR PRICES. THE ONLY REASON WHY IM GIVING THEM 4 OUT OF 5 IS THE HOURS WHEN YOU ARE HOURS. ALLOWED GO INTO YOUR STORAGE. IT USE TO BE 6 AM TO 9PM 7 DAYS AWERK

Love this place Anbar was amazing at helping in finding the right storage unit for my stuff. She was very nice and helpful.

Los trabajadores muy hamables muy serviciales atentos amigables te tratan con mucho respeto y sobre todo siempre dispuestos a ayudar y aresolver cual quier problema yo muy feliz .gracias public storage☆☆☆☆☆☆☆☆☆☆

Management was kind and very helpful. The premises and unit was very secure. The facility was clean. Stopped auto pay for me when I emptied the unit. Thanks again!!

Only 1 star cause I can't give 0. First a $20 price hike just after I move in with no mention of a price increase coming when I signed the contract. The facility is in poor repair. The elevator is questionable and the floors feel like you could fall through to the first floor any second. Now - right in the middle of the holiday season when you need access to those things you'd most likely store in a facility like this (xmas decorations) they up and change the gate access hours to 8 hours a day. Basically 9 - 5. This means if you WORK for a living then you can pretty much have to take a day off to get to your stuff monday through friday. Moving out ASAP!

Rodent issues

The staff are friendly and very helpful.

Muy amables aquí en el storage y ella habla español

How much is deposit I have reservation says move in cost is 25.00 but it doesn't tell me how much deposit is

Ambar was amazing!! She showed me in person which unit was perfect for me and got me set up the day of so I could begin my move. I recommend this location to everyone!!

This place has been amazing. Clean, safe, and the staff was epically helpful and accommodating when I lost the keys to my unit. Highly recommended!

Great Service, easy access and still very secure.

I help a friend move to that place

Great service

Attentive staff and convienent location - behind Java Detour.

Amber was very helpful, excellent service. Would highly recommended. 5 Stars !

The storage is always clean and the employers provides good services

Muy buen servicio y muy limpio la manager es muy buena persona y habla espanol

Ambar was very friendly and efficient. She explained everything and made the experience at this stressful time go much easier.

She.to..a.good.jop

Great service

Manager was great. Very friendly and helpful. We buy a lot of auction units and have never had a manager walk us out to make sure the code worked.

I stored for almost 9 months. When I moved out, I realized 90% of my belongings were damaged by rat urine and rats gnawing away. No return call from manager and administrative offices only refunded two-month's rent. Insurance I purchased the day I started renting the space, covers only $200 in vermin damage AND they have a $150 deductible! According to the front desk staff, I am not the first to complain about rat damage. They knew and they took my money regardless. NO shame! Small claims court is not even an option as they would never refund me 1/4 of my losses. That's why they get away with this. Customers can't really do much to hold these people accountable! SHAME ON YOU!

The management (Ámbar in particular) are extremely accommodating and professional and make the custom feel important.

Amber was great showing the 10X10 unit, she was very professional and accommodating in reserving the unit as well. Amber went beyond the call of duty to even help me navigate on my smart phone to reserve a larger unit. Thumbs up to Amber she rocks!

Friendly team

Great customer service! Helped me get the right unit for my needs. Ambar truly takes the time to help the customer. Great location!

Great service

I have really been pleased with all the help that Amber assisted me with. She was a pleasure to work with and was so informative. She is a pleasure to deal with. I got my storage and I'm very happy that Amber was there to help.

Great service. Carlos was very helpful in explaining every detail of contracts, insurance, prorated rent, etc... Great experience overall.

Great customer service!

I love this place because the ladies ambar n verna r very helpful n nice .

Deena was helpful, knowledgeable, efficient, upbeat, and a total pleasure to work with. She is the best. I highly recommend her.

Terrible service. Regularly gets burglarized and no one warns you about events before or after. No communication. Your items are not safe.

Ambor! Gorgeous and professional. Look no where else for storage. Clean, spotless even. It's great!

Awesome customer service! I've used multiple Storage facilities in the past, and this by far the best experience I've had. The manager Ambar was extremely helpful & I'd recommend her & this facility to anyone looking for storage space in the area

I have enjoyed my stay here reading at this location the manager amber has been considerate friendly and knowledgeable in my needs and I appreciate everything she has done for me

Amber is awesome! ask for her personally when renting a unit at the treat location.

I went into this facility a few days ago just checking on prices. I wasn't too sure of the size I needed because I'm not used to doing this kind of thing. When I walked through the door I was greeted by a very friendly girl named Ambar. She was so professional and very knowledgable about the units. Unfortunately she didn't have the size I needed due to them being so occupied right now but she was able to point me into the right direction. I really appreciate all her help and would highly recommend going to Ambar! ;)

Just left Public Storage on Treat Blvd in Concord and the Customer Service I received from the Manager Amber was amazing. She was friendly and helped me find the perfect size storage I needed. She was accommadating even while handling another client. A+

I will definitely recommend this location to everone. Ambar was so helpful and friendly, she went over and beyond excellent customer service. It was a wonderful experience thank u Ambar.😄

Great service

Ambar es una the best. La mujer is beautiful and muy ayudante. Public Storage belissimo. ありがとう

I have 2 units here, one for personal and one for business. Reasonable rates and people are very nice. Why go anywhere else?

I'm an auction buyer, the property manager Amber was great, she did her best to accommodate me with carts.

The management here is very helpful. The facilities kept clean and I believe it to be a secure facilitie

amber was rhe greatezt not only did i show up at 5 i greated alot of work for her when zhe was suppose to be getti.g off ... very haPpy

Service was great

Amber was very nice and helpfull. Anytime I have a questions she is there to answer, and she has a very clean facility.

Amber is great. I've been with PS since 2010 and the service here has been great! The manager is great, facility is always clean, and prices are great. Thank you public storage

Bruce and Casadra have been very helpful to me and my business, California Estates Appraisal and Liquidation!. Public Storage. 5 star service! The facility is right off Treat near Clayton Road. They have everything you need to store your items safely and securely. I happened to run into the District Manager - Bernard and he took time to talk to me about my business.. Another great person who was actually helpful without trying to hard sell me something. I also found out he is local and our kids go to the same school. What a plus for a large company which has hires locals. Mark Simitz California Estates Appraisal and Liquidation

This is a most impressive Storage facility. It has security gates for entry and exit with personal client codes for access as well as numerous security cameras about the facility. The facility is very clean and accessablity to my 2nd floor storage area is very easy to get to. Ambar walked me through the rental process in a most efficient, understandable, and helpful manner. The $1 for the first month rent is truly a plus.

Anbar Moreno has been extremely helpful and supportive during our time storing items with Public Storage. we are very happy with the rates and customer service we have received and will continue to store our item in the facility

Great service by Amber and Casandra. Thank you forte help with the boxes and tape.

Bruce was considerate, helpful, and professional. Everything was made as easy as possible, and the staff always made themselves available to help with any issues that arose. My best storage experience to date.

Bruce really makes this place what it is, he made my girlfriend and I feel like our stuff was in good hands when we started storing our stuff here. Honestly you don't get this kind of customer service very often, every time I come back I'm greeted with a smile and a wave and when not busy we may end up talking about old cars, ethnic cuisine etc. The facilities are well maintained, clean. There are plenty of carts for loading and it's been easy to swing in and pick up or drop off items. I'd recommend (Bruce's) Public Storage to anyone!

The manager, Bruce is kind, friendly and very helpful. He always wears a smile. The place is clean and easy to access. I feel my things is safe there. Thank you!

I had the most amazing experience. Very easy and respectable.

Excellent customer service. Made my gramps smile his butt off.

The manager is great, very friendly and helpful. The location is very convenient also. The area is clean and safe.

I came in with my grandpa today to rent a storage betsy advised me to get a bigger unit then what i wanted little did i know that i would also be storing my washer and dryer and my furniture. I havent even counted my grandfathers stuff we are two very happy customers that she gave us a bigger size. I would recommend this place to anyone who is wanting to store. Thank you Betsy.

Betsy is great and helpfull everyday

This was my first time storing my valuable items and I was afraid to go just anywhere. As soon as I got to the Public Storage on Treat I was greeted by Betsy and she made me feel much better. She provided great customer service, explained everything in great detail, offered to answer my questions and took her time. I hate it when people rush me to sign papers and don't explain the fine print.... well she did. Thank you so much Betsy, keep up the great work! I hope your boss see's this review because you definitely deserve a pat on the back and an increase. People like you are hard to find when it comes to great customer service. I am confident my stuff will be in good hands.

I always come to pay my bill at this location.Today there was a young girl who was very nice. Her name was Betsy she was very courteous she even holded the door open when I left. There is not so many companies who have employees who would go the extra mile for there customers.I really appreciate it.

Betsy was awesome! Most helpful in helping me out. I recommend this place for sure!

Betsy helped me find the right unit Excellent customer. Service

I came in to purchase a boxes and Betsy helped me with my purchase... great customer service...will be back when i need more...loved it!!!!

I was in the area and I happened upon this storage facility. I had been meaning to get some boxes and tape since I was getting ready to move some furniture around in the house so I decided to go in and see what they had. As I entered the facility I was warmly greeted by a lovely young man with glasses named Eric. I told him my plans on moving my furniture and he began to tell me everything he knew about boxes and tape and the best ways to move furniture without hurting myself. I thought he was very insightful and polite. I would certainly come back to this facility next time I needed anything else. The customer service was great!

I came in to buy boxes and tape and the worker was surprisingly helpful in choosing the right size boxes for me, who knew that different sized boxes were used for different things! He was a young man with glasses named Eric. I didn't know that small boxes were used for heavier items, I was planning on getting a couple big boxes and just shoving everything in there. He helped me get what I needed without seeming pushy just to get me to spend more. I don't have a need for storage right now but if the time arises, I know where to go. A+ service, would recommend.

It is a pleasure for me to let others know that when you need a place to put belongings ... this is the place to go. The manager Bruce helped figure out what to do with my fathers memories. When my family just wanted us to either donate or just throw it away. Bruce spoke to me with the concern of a brother. To take time to look through my dad's Items, look for the photos, look for the memories that Dad treasured he said .... not for just me... but for my kids & grandchildren. He said let my kids help too because of the times the spent with their grandfather maybe treasured memories. Bruce was right ..so so right . I found my dad's Timex watch I used to wear when he went out of town when I was little... I long forgotten of of that. So to Bruce I thank you for being there when your help was needed. I thank Public Storage for having him there. Sue

This is my first experience using a storage locker and it's been excellent -- space is what I need, easy to access, and Bruce is an active and engaged manager who can always be counted on for information (and making sure that a cart is available).

I set up my account today with Victoria, and I have to say that she was very friendly, very professional, and did a great job going over all the lease and rental information. She is a good example of people who really do a good job for their employer.