Public Storage Self-Storage Units at 4415 Treat Blvd, Concord, CA

They're never at the desk, even when they call you and tell you that you need to come down asap.

Basir was extremely nice and helpful. The process was painless.

Blair has helped me with all the information I needed he is very nice person I appreciate his customer service

Basir was extremely helpful with my visit to get a unit this morning. Extremely knowledgeable and attentive while respecting my individual needs and privacy at the same time. Overall an outstanding experience and look forward to using my unit asap. Thanks Basir!

Basir the Manager, is very professional, empathetic, handsome very loving and helpful

Staff was friendly and place was clean.

The process was really to get a unit set up was very easy. Ambar (the manager) was able to answer all my questions and was very kind! :)

Facility manager is amazing!

The hours of this storage facility are very restricting - 9.30am to 6pm. Also, there is never anyone in the office if you need help. You have to call the phone number, leave a message and wait for them to get back to you.

Michelle had amazing service today, she helped me find the perfect unit for my needs fast and easy, super friendly and down to earth. Thanks Michelle!

They jacked my storage rent up from $260 to $330 and finally to $430 in a year. Will never use them again. I am sorry what caused a $170 increase within one year for storage.

This location is always so clean and presentable. I talked to the lady that works there, Ambar and she is always so nice to me when I see her. I would highly recommend this location to anyone looking for a place to store there things.

I would like to commend and give the loudest shout out to Michelle! She went way above and beyond in helping me with some issues. She’s very friendly and considerate, not to mention very efficient and helpful! Thank you, Michelle!

Amber was kind, patient and helpful. Would recommend this location to anyone!

Amber was wonderful. She went above and beyond her duties. I will recommend her friends.

Amber was very helpful and fast working !

Michelle was very knowledgeable and helpful. She made the process easy for us. We will recommend treat public storage and Michelle to others.

Sales person was fabulous in helping us. She made it so easy to downgrade our storage unit.

Great customer service, thank you Michelle. You been very helpful.

Lovely and super nice lady name Ieshia. God bless

Well Michelle helped me and she was so friendly and helpful .she answered all my questions and explained everything to me in detail! very helpful! Really nice experience!th Thankyou

4415 is the worst to rent from their customer service quoted me a price for the Antioch public storage by mistake for a 10x30 which will hold my vehicle. Since it was a good price I went forward thinking that I can get this space but when I got there found out that it was the wrong location and they want to charge me $500 instead of $333. I told her I would rent this space for 6 months up to a year Cash up front she still want to up the charge to 500 bucks I told her no way I'm good. It's sad when you about to spend $1,853. Michelle was a nice person to talk to but every time it goes up to management they're trying to upcharge you and pocket like damn near $200. And this is the manager of the lives on site My advice don't deal with them. Far as I'm concerned of one star is too much.

Michelle was great she got us the best deal for the price we were looking for

I was shown a few units and the rental process went very smooth. Thank you

Ambar is the sweetest and most friendly, give that girl a raise! Give stars! 🎉🎉🎉🎉

Amber was great

Amber was the best east going great customer service!!! Go here

Super clean and secured! Amber is the best!

Excelente ubicación Buen servicio del personal a cargo

Excelente servicio estoy muy contento

My experience at public storage was amazing! Everything was secure and clean. Ember is a great manager

Dan is the man, recommending for upper management 👍

Avoid at all costs

I was very impressed with the customer service of Ambar, very attentive, knowledgeable, and pleasant to talk, so she needs a raise & promotion now! Very quick and easy set up, iPhone access to gate, very clean storage….

Friendly service, great location!

Metiendo supue conforme con el gran servicio brindado por Ámbar 🙂

Dan is awesome man. I am more than happy to deal with him.

Ambar made getting a space easy and stress free! Great customer service and very knowledgeable.

As a repeat customer, my husband and I , we were very happy with customer service , manager Dan had provided . He is professional , friendly, knowledgeable and thorough with the whole process. He deserves 6 stars !

Property manager was a pleasure to work with

El servicio por parte del personal de atención al cliente muy excelente

Amber was so friendly and helpful.

Amber is very helpful and delightful! 😍👍🏼

Amber was such a great help took her time to show me the difference between storages and would most definitely recommend. Thanks again amber for all you’re help!

This is the mess you will get into if you use Public Storage at Treat Blvd. I saw a great offer of first month free $254 month unit 10X20. I went to see the place, saw Relief Manager who showed me a space C023, was very nice. I asked him what I will owe today, versus when my next bill will be due to that free month offer. He said I will pay the admin fee of $30 today (27th of the month) but will have to pay on the first of the month. He said they will prorate the first month taking the free month into account. Fair enough, I said. Came back home to sign the deal online. Filled out lots of info but nowhere could I see the pricing except that I will owe $254 1st of the month. Wouldn't show me the prorated amount. But I need to sign the rental agreement anyway. Also it showed a different space D131. I called the office at least 5 times, no one would answer. The Relief Manager had reminded me a dozen times that if I didn't do this right away, I will lose the space. Log in didn't work either. Tried to reset passward and waiting for an email from PS, it wouldn't come either by email or phone, so can't reset password or finish the form. All my info got deleted. It wants me to sign the agreement without showing the prorated amount I will owe 1st of the month. All this for Space D131 which I haven't even seen. The Relief Manager wouldn't answer the phone, so I just wasted a few hours of my time dealing with this most dysfunctional organization called Public Storage. THEY ARE HIGHLY DYSFUNCTIONAL AND DON'T TAKE ACCCOUNTABILITY AS A BUSINESS. THEY HAVE CONSTANT THEFTS, AS ONE CART WAS JUST STOLEN. THERE IS ONLY ONE CART WHICH IS LOCKED UP, YOU HAVE TO GO TO THE COUNTER TO ASK FOR IT EACH TIME YOU GO THERE. PUBLIC STORAGE SUCKS SO BADLY. ALL THEIR OFFERS ARE FALSE. I WILL REPORT THEM TO BETTER BUSINESS BUREAU.

Came in to get a unit and the front desk lady I believe her name was Latrice was very nice and pleasant she gave amazing customer service

Excellent service . Amber is very good person and flash.

Amber was the facility manager that helped me, she was awesome!! Great service explained everything very well made it very easy to understand.

I came in an met I really great worker name amber she help me with getting a 5×10 storage, she showed me around and was really helpful. I give amber 5 stars an this storge is amazing

Ambar was amazing! So helpful, clear, and quick! Glad she was there to help me today!

I had rented a parking space from this site before I actually purchased the vehicle that would be parked in the space. Once I bought the RV, I realized that the space was too narrow for me to comfortably park in it. Ambar at Public Storage not only cancelled my reservation for the space, she quickly contacted another local Public Storage and found me another space. I am so pleased with the service I received from Ambar after creating a lot of extra work for her. Thank you, Ambar!