Thank you Isaac, good customer service
Jessica is great friendly and helpful even with the app
Jessica is awesome and makes doing business with public storage even easier.
5 star service!
Highly recommend
Great service from Jessica! Property is clean and well maintained
Jessica is an amazing person always willing to help! Thank you for everything
Thank you Jessica for the amazing help and support for my unit and app
11/2022-Jessica and Vicky are very professional and made this process slide right by they were great you’re Very lucky to have them I will definitely let my friends and family know.
10/30/24
Jessica , Wow .💟🛐👍🙌
The Best Service in my 66 years of using different storage rentals .
Jessica is Always there 800% to Help you with all your Storage Needs .
Thank You Jessica 20 out of 10'Star Rating . Your The Best .. Thank You Again
God Bless DonGeovanni Garcia
So easy , convenient, great service without any hassle.
Thank you Jessica for the great help and advice on how to open my door
Shout out to Jessica for being such an amazing person. She has answered so many questions for me and is always able to help be it in person or over the phone. Thank you, Jessica
Micheal helped me out and did an excellent job. I appreciate public storage for helping me in the time of need.
Thank you Jessica and Isaac for the great help and keeping property clean
Jessica is great always friendly and willing to help
My name is Daniel Tapia I want to thank Carla and Jessica for Helping me and Making me Feel Invited always Helping me when I need Help with a question or any other problem I am Having thank you so MUCH 🙏🙏🙏🙏 You Girls Are so Wonderful 💯💯💯💯
Thank you Jessica Carla
and Vicki for the great help! Always amazing and friendly!
Jessica was amazing positive attitude super helpful and friendly
Jessica hooked us up and helped us out for 3 days in row, really appreciate the help!
Angel and Jessica very helpful
Jessica and angel superstar
Angel and Jessica super helpful
Jessica has always been a really good person. Always willing to help and go the extra mile.
Jessica is always nice friendly and remembers her customers thank you
Jessica is always friendly and professional.
Thank you Jessica for all the great help each month! Great job keeping property clean!
Wonderful customer service. The Manager called to introduce Herself and welcome Me. After 5 days of no move in She took the time to call and check up on Me. Very much appreciated.
Buenas tardes el de 19 de agosto acudí a este storage para rentar uno pequeño cabe mencionar que tengo varios años rentando uno pero realmente es muy pequeño pero la Señorita Carla una persona finamente amable me busco otras opciones me explico y resolvió todas mis dudas con gran amabilidad que realmente quede sorprendida por su gran trabajo llevo muchos años con public storage y nunca antes me habían prestado atención realmente muchas gracias por tener a Carla en este lugar. GRACIAS CLAUDIA POR TU GRAN TRABAJO Y DEDICACIÓN .....GOOD JOB..... GOOD BLESS YOU.......
I must say that I absolutely am
Satisfied with my storage staff especially Jessica. She’s goes above and beyond at all aspects. She is always willing to help not just me but I see her help all tenants/customer the same. No one is favored in anyways. She really knows what customer service is suppose to be. Not only does she make sure customers are okay at all times on site but she also maintains the cleanliness and safety of the site. I feel like she really cares about her job. Thank you Jessica for treating us customers like we always matter. Appreciate your loyalty to us.
Thank you Jessica for everything
Thank you Jessica for all your help and keeping the property clean
Jessica is very nice person thanks
Thank you Jessica for the great help
Not sure where to even start. Moved my stuff into storage here after a break up and need a place to store my stuff while I got situated. Started off okay. But as time went on the prices kept going up with no notification.
So with another price increase that didn't go through because the card that was charged didn't cover it I decided to pack up. So me and my brother went to empty the unit. He commented that it was way easier this time, and that's when I started noticing a lot of my items are missing, a lot with sentimental value.
Sometime recently I also had someone try and make a purchase with one of old cards at Walmart. Now I'm sure whoever took my stuff also tried to use my old card.
So now what should have been a simple pick up, will be me trying to remember every thing that is missing, document it and see what insurance will cover.
I can assume it was someone that works at this location. One time I left a key to the latch to my unit be repaired. I also noticed someone left Rat poison.
Or someone was nice enough to break in, leave the lock and set everything to look as undisturbed as possible.
I highly recommend for anyone that will be leaving items in the future to take pics, document everything and if possible check in on your units.
Thank you Jessica for getting me the best unit and the best price!
Jessica is nice and keeps her property clean
Jessica the custodial is always super sweet and helpful. Always greets with a smile. The place is easy to access and clean
Jessica was courteous and prompt to
I’ve been with them for 7 years and Jessica is one of the most helpful people I’ve dealt with. Always very clear with details and very helpful…
Shari was lovely, helpful, and overall just nice to work with! TY Shari!
Gracias isaac y angel por su servicios
Thank you so much, Isaac and jessica; great customer service!
Angel and Isaac amazing customer service help me out with an amazing space
angel and jessica good service with these guys there always attentive and good custumer service
Thank you Jessica and angel for all your help
Service Ladies Were Very Helpful And it is nice doing business with the place thanks 😊👍
Angel and Jessica are so helpful
Jessica was really helpful and made my experience smooth and quick 👍
Thank Jessica for the awesome help every month!
Ángel me ayudo en todo mis preguntas muy buena atención les recomiendo
Johnathan was so nice and very helpful in finding us a unit suitable
and very reasonable in price.
Thank you angel and Jessica for all the amazing help you guys are awesome property is always clean and well maintained.
thank you to Angel for helping us get a storage and always being friendly and helpful 👍🏼
Ángel and Jessica amazing customer service very helpful
Excellent customer service. Angel helped me out with a question I had and I am grateful.
Angel and Jessica are very nice every time I see them they always have a smile on their face always so welcoming property is very clean
Angel was really helpful at this facility . He deserves a raise . Highly recommend being helped by angel .
Angle from this location was an absolute amazing helper
Angel deserves a raise. He was really helpful. Thank you so much
Thank you Jessica for always being friendly and helpful
Thank you Jessica, for all your help. The process of renting was smooth because of you.
Jessica was an excellent help with getting a storage just right for my needs! She had the best attitude and customer service I would definitely recommend getting a storage here at the Baldwin park location!
I when to public Storage looking for unit in Baldwin Park and Jessica assist me she shows the one that I was looking for i got the unit and so quickly she gave me a discount 1 dollar for first month . I'm grateful !
Thank you Jessica and selvin you are very helpful!
I am going through a tough time and my rent is not up to date but is not even one month over due.
I have paid more than half the rent and o my have a small balance of less than $200 dollars and I am constantly threaten all month that my stuff will be sold.
This is the most pathetic excuse to sell my stuff for a balance less than $200 dollars.
Absurd, and the girl that works in the office has a very straight forward attitude of your problem is your problem. No flexibility of working with clients, zero human sympathy.
Angel amazing customer service very help he help me install that app
Thanks You Jessica Laura and angel
Thank you jessica issac and vicki for all the great help
Issac and Jessica was really helpful help me setup app thank you so much
Jessica and Isaac are great! I had a couple of questions and they were very helpful. Great Experience.
It was a pleasure working with Jessica at the public storage at the Baldwin park location she knows her job she was very easy to work with and explained how everything I needed to no before I signed for the rental agreement thank you jessica
Jessica is an awesome employee thank you for everything
Thank you carla jessica and brian for the help and paitence
Jessica helped me out so much to find the unit that best fit my interest :) great communication skills and property is clean and welcoming
Jessica is the Best, excellent prices, and wonderful Customer Service.
Jessica is always a great help! Thank you for always being friendly and helpful
Thank you Jessica and Bernadette for all the help every month always willing to help and answer my questions
We’ve had a great experience at this Public Storage. Isaac and other team members have extremely kind and helpful when letting us use dollys and restrooms. We’ve had no issues with our time here. Thank you Public Storage - Garvey Ave/Baldwin Park.
Clean, safe and staff is always ready to help. Isaac was really helpful with getting us equipment to move all of our large items. I heavily recommend this please to keep your items if they mean a lot to you like myself.
Great place, Jessica,Oliver; and Maria are awesome ! Super helpful and informative. I’m glad I chose this location. 👍
Jessica and oliver are a great help thank you for everything.
Thank you jessica for always being so friendly and helpful!
This location is perfect about 5 mins from my house. Angel was very nice & helpful. I'm glad I chose this location. Definitely recommend this place!
Adrian is awesome! Appreciate all his help today with my rental!
Jessica was great and very very friendly, informative and helpful.
Thanks Angel for being a big help today with my storage an questions I had today .
Angel was an amazing person. He helped me, guided and made this difficult process run soo smother. So grateful to have found this storage unit and having him help.🙏😇
The manager, Jessica, has always been a huge help in answering my questions, returning calls in a timely manner, and is nothing less than supreme when it comes to customer service!! Although I did have to cancel my current storage unit for now, I will definitely be back when I relocate in January 2024 and will make the trip to Baldwin Park Public Storage based off customer service alone. The units are also very clean and above satisfactory. Thank you Jessica and Baldwin Park Public Storage!!!
I truly Recommend this location, great service!! Always check with the managers Jessica and Adrian for great deals. They really know how to take care of their customers. Also want to shout them out because the other day they were outside in the heat cleaning. Props to them! Keep up the great work!
Very good service thanks Jessica
I went there Public storage but there rip the bags & stuff from mouse 🐭
I had a not so good experience here. Wouldn’t say it was bad but I would say it was lacking. I worked for storage for five years as a manager so I know what can and can’t be done. I was told lies that I didn’t appreciate so I docked their score. Also, the drive lanes were thin and one way. The on-site manager and her guests would park near the entryway which often prevented me from going down one of the lanes that was closest to my storage if not blocking it altogether. When I checked in they insisted on using my whole entire name (first, middle, last, AND suffix) which I despise and never use. Even on my credit cards it’s just my first and last. I was told that wasn’t allowed. Access hours are only until 5-6 (I can’t remember which) but they are even shorter on weekends. This was a problem considering I work and live quite a ways away and also get off later than those hours. I literally had to call off work to move in or out. I was going to move after the first month but they refused to cancel my storage if I didn’t have it emptied PRIOR to the office closing on the last day of the contract even though I was calling to give them advance notice and would not prorate me although I offered to pay up to an entire week for them just to agree. My all around experience was just not customer centric in my opinion. The place wasn’t dirty. There were no people hanging out. The staff wasn’t rude. The price was relatively reasonable. So I did give it a few stars. Overall I wouldn’t go back so I wouldn’t in good faith recommend someone else go there.
I would like to single out Jessica, the Property Manager at the Baldwin Park Public Storage facility for her prompt, effective and very reliable service. I will be recommending this Public Storage branch/office to anyone who has an interest in storing their belongings!
I had a great experience while getting my storage space thanks to Anthony.
Angel showed me my unit and help me out with everything
Thank you Jessica and angel have great service always helpful and friendly
Thank you Jessica and Nikk for the great help. Always amazing
Angel was a fantastic help setting me up and showing me to my unit upon arrival, definitely recommend!
Angel is a really good and friendly employee there helped me a lot.
Jessica is an amazing PM always gives great customer service!
Thank you Jessica for great help
angel helped me out a lot today! i would recommend coming here for a unit. angel was the best !
Jessica is an amzing manager always helpful and amazing person every time I see her she’s friendly and always has a smile !
Units are infested with Roaches. I have a unit in the C building upstairs, size 10x10. On the day I moved in I saw a few roaches in the hallway. The next day when I went to drop off more stuff, two roaches were crawling on my boxes.
Jessica has excellent service!
Good customer service by Jessica and Elizabeth
Jessica is always amazing! Thank you too her and lety for the great help!
Thank you Jessica for everything
Today we went on and had some questions about our current unit and possibly switching. Jessica made it so simple to make the switch today and even went to show us the bigger space! Her customer service was fantastic and you can tell she knew her stuff. So grateful for her, we updated and couldn’t be happier. Thanks again Jessica.
Thank you lety and jessica
Leti was so so helpful in helping with the move in and was very patient in helping me change units as well as getting the lock changed on my unit. The location is definitely older and the units are more run down that other locations. Design of the freight elevators are also not the most convenient. Needed to change units upon move in because the first unit smelled strongly of molded wood/ bad odor. Leti helped me handle the transfer and is always very helpful and cheerful everytime I have questions or needed assistance.
Pricing is decent for the area, probably because units are a bit older.
Thank you Jessica and Anthony
Anthony thank you for your help 👍
Anthony and Lapy helped me a lot. They’re very professional, warm and helpful. Great service!
Anthony was a great help to me today in Obtaining a rental space I would recommend him to anyone who needs public storage
Anthony was great, very straightforward and honest, awesome service
Thank you Jessica and Vicki
Thank you Jessica for your amazing customer service!!! 10/10 would recommend
A few months ago, I came to find my passport, which was tucked away in a box in my storage unit. I was stressed and totally forgot my box cutter. Anthony at the desk came to my aid, and loaned me some scissors. I was so grateful that he allowed me to use them! I was able to find my passport. I returned a month after that, and needed to get rid of some things in my unit. There was no flatbed available, which I really needed. It was about 95 degrees--and very humid. Anthony took the time to look around the whole facility in order to find me that flatbed so I didn't have to carry the boxes individually to my car. He was and is always polite, and cheerful. Anthony's customer service goes above and beyond what is customary; and I told him this. Anthony really made my day!!! It is an uncommon joy to have a young(er) person go above and beyond what his/her job responsibilities are. No doubt he is destined for greatness! I hope his supervisor takes note of this review!!!
Anthony delivered excellent service love it fast so easy very well explained
Anthony provided superior customer service. He answered all of my questions and was very friendly. He went above and beyond for us by getting our lock in the unit and stayed a few minutes after closing to help us purchase our unit. Great job, Anthony!
It was my first time here at public storages the help of Anthony and Jessica they were able to find a perfect size storage for my needs … thank you guys!!
Anthony DID A GREAT JOB AND HANDLE THE BUSINESS THAT I NEED TO BE TAKING CARE OF AND GOT MY UNIT TRAIN MORE PEOPLE LIKE HIM MR.ZENDEJAS
Thank YouTube Andrea & Jessica they are gratis help
Awesome team thank you Jessica and Andrea for the help
Jessica, and Anthony are amazing! They are always willing to help with all my questions and keep the property and office clean. Thank you guys for the help!!
Thank you Jessica and Anthony great service
Loved the service I recieved here ,Jessica is the best and always takes care of her customers. Thank you again Public Storage Baldwin Park!!
Thank you Jessica for the assistance with my storage unit. Quick fast and easy process. Highly recommend!
I don't know if all of the public storage locations are the same but this has got to be the most dishonest business I have ever encountered! They changed and doubled my price without any notice! I don't even think that is legal! How dishonest! I have never been late to any of my payments I have auto payment set and this is how they treat their customers with dishonesty by stealing money!!! Now I don't have enough money for my rent at home just so that this multi-million dollar company could make a couple of extra bucks....thanks a lot!
Amelia and Jessica great customer service
I had the best experience! Amelia and Jessica are incredible and helpful. My parents have had a storage locker at public storage for close to 20 years and moved across the country so weren’t able to get their items. I made the trip to get some of their valued possessions and Jessica worked with my father to get me access to their unit and Amelia checked on me throughout the day and was so kind and helpful. I was worried about opening a unit that had not been accessed for so many years but it was clean, well lit, and well maintained.
Jessica and Amelia were really great! Always helpful and super friendly. I will come back to Public Storage - Baldwin Park if I’m ever in need of extra space. Thanks guys!
Amelia and Jessica are very helpful and friendly. They made our upgrade to a bigger storage effortless. We have been with Public Storage in Baldwin Park for 2 years and have always encountered friendly faces at the front office.
Melina and jessica and vicki were very helpful and polite thanks again girls 👍👌 always great customer service and property is always clean. Thank you girls for the help
Had a great staff assist me Amelia she had awesome customer service.
Amelia, she was very nice and helpful
Amelia gave great customer service, thanks Amelia.
Thank you Jessica for the help
Jessica was awesome guided me step by step and took her time to do so!
Jessica was a great help very nice and patient.
I’m sorry I didn’t leave message before the ladies were professional and one was even a trainee thk u public storage for having friendly and courteous ladies
Wonderful service thank you amelia for all the information and help
Jessica and Amelia walk property and always ask if unit is ok, great customer service.
Thank you Jessica for the help and translation
Amelia was awesome very friendly and helpful. Went above and beyond to help me out.
Amelia was friendly, I understood everything I was signing, she made the process great and so easy.
Thank you Vanessa for all your help!
Jessica and vanessa are a great help thank you!
Thank you Sabrina and Jessica for the great help