Ivette was very helpful,the storage facility is very clean and safe. Thanks Darlene
⭐⭐⭐⭐⭐ 5 STARS FOR ADAM! GO ORANGE! 🧡
Outstanding Customer Service at Public Storage – West Covina!
I want to give a special recognition to Adam at Public Storage in West Covina for his exceptional customer service!
Adam was extremely courteous, considerate, professional, and genuinely attentive to our storage needs. He took the time to understand exactly what we needed and knew how to accommodate us with the right storage solutions.
As business owners in the textile industry, we needed additional space for our overflow of fabrics. Thanks to Adam’s knowledge and willingness to help, we were able to secure two storage units at a very reasonable price and in a great, convenient location!
What impressed me most was Adam’s positive attitude and his dedication to making sure we were satisfied. It’s refreshing to deal with someone who understands customer service and truly cares about helping people.
Adam is a tremendous asset to Public Storage! I highly recommend this West Covina location to anyone looking for affordable, convenient storage and outstanding service.
5 STARS FOR ADAM! ⭐⭐⭐⭐⭐
KEEP UP THE GREAT WORK, ADAM! GO ORANGE!! 🧡🧡🧡
Thanks Darlene for the help!
Darlene was very helpful & made it a breeze with my storage needs. Keep up the great work!
THANK YOU FOR YOUR HELP ..THEY WORK WITJ YOU !!!!!
Been renting here for years and Darlene is so helpful every single time I have a question or an issue. Thank you Darlene
I give 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ I highly recommend this storage place! I the had nice and great experience here. I was looking for a storage , I found the The best price! In town . No one has this prices! Best customer service! Thank you! Darlene! Darlene was very helpful . Thank you Darlene You’re the best!#1 best customer service! Nice atmosphere. Super convenient, super clean!
Facility is always clean, secure and dependable resources
I am overwhelmed by the help I got from the manager Darlene! My roll up door was broken, it would hardly open. Darlene took the time to actually look at what the problem I was having and got the ball rolling to getting this depressing problem fixed. She is so nice and friendly! It is such a pleasure to have a property manager that will get things done! I can’t say enough for Darlene!
I want to thank Evette too. She took my initial report when I went to the office.
⭐⭐⭐⭐⭐BEST PUBLIC STORAGE LOCATION HANDS DOWN 💯 The manager Darlene is exceptional at what she does. The property is immaculate. She's tremendously knowledgeable about what the sizing needs are based on belongings. We did not make the process easy - and had to continuously contact the site with questions and changes. Darlene and her staff were so accommodating and attentive every step of the way. They actually care! The neighborhood is safe and the location of all the units are so convenient. Gotta mention the price- this location offered the best specials out of all the storage places we had inquired with.
Very good people and very polite and respectful. And thank you, Darlene.
Thanks Darlene and Ivette for helping download the new Public Storage app. And completing the new lease.
Need a trash can to throw our trash away. Thanks Darlene and Ivette
I have been a renter at this location for quite some time. From the first time I met with the staff here that were very helpful explaining cost what my needs were size of a storage space driving me to see the storage space I needed. The location is always in good shape clean ect. I would definitely recommend this location to anyone in need. It is safe and secure. I want to thank Darlene and Yvette for your continued professionalism. You have played a key roll as to my continued renting. Thank you.
Had an emergencia and Darlene helped me Out a while Back thank you so much
The front desk manager Darlene is amazing and she is very helpful. First time ever renting a storage and have had a wonderful experience with the company.
Thank you Darlene. Appreciate your service.
Bob
Thank you Darlene and Ivette!
Manager Darlene is always helpful and amazing. Storage facility is always clean and staff is friendly as well as welcoming.
Just rented a storage unit and had a great experience overall thanks to Darlene. At first there was a small issue, but she went the extra mile to take care of everything and get it sorted out quickly. She was super nice, patient, and genuinely helpful the whole time. It’s refreshing to deal with someone who cares that much about making sure things are right. Highly recommend this place — and ask for Darlene if you get the chance!
First time renting a storage unit, and i wasn’t sure what to expect, both workers at the office were helpful and very welcoming, bought a lock from the office for a good price. Storage unit was also clean and spacious!
Darlene thank you for the wonderful and curtious help you provided us thank you. We absolutely recommended this place.
Been with my storage for three years and four months, Darlene is amazing with customer service and helped a lot during my time of moving everything out. Affordable and clean never had any issues. Totally recommend thank you
Darlene was awesome! Her customer service is the best! She took care of everything and got me the best deal possible for what I was looking for! Thanks for everything!
First time renting a storage space and they made my first time experience wonderful. Really good customer service, explained everything to me, gave me walk through, honored the online special offer they had. Space is clean and great price.
The staff is very kind and helpful. Monthly payment is much cheaper than the one i used before.
Very clean well maintained
Darlene is awesome! Excellent customer service. So helpful. A delight to work with.
Thanks,
S&S
Darlene is an amazing person, helped me figure everything out. Great place. Definitely would recommend.
They're Great! 🐅 🐯- from Julie Sarah's mom
Working with Darlene over the years has been a true pleasure. She is always friendly and very professional. She goes the extra mile to always find a solution to a concern. Darlene is always customer focused.
So glad to be a customer here. Thank you Darlene ans Ivette for helping me over the years
Good service, convenient location, great staff.
Office clerk was very courteous and helpful. Facilities are clean and orderly.
Great service and very helpful
I called today needing help with the locks on my storage unit, and Darlene was incredibly helpful from the start. She explained the process clearly over the phone, and when I arrived, everything went smoothly. I signed the paperwork, she quickly took care of removing the locks, and she was friendly and professional the entire time.
I’ve consistently had positive experiences with her, and it really reassures me that I made the right decision staying with SecurCare Storage. Highly recommend!
I’m glad they are open late now. I can come in once it’s a little cooler.