Went to the office to rent a storage unit. Garret waa extremely helpful and friendly. He showed me a large selection of units. He went above and beyond and answered all my questions accurately.
Happy sigh everyting place is spotless and mgm. Iskeeping the good work Garrett keeps the place real clean
Quickest and easiest way to sign up, pay and get started. Love the app!
Keisha helped me today 5 Star ⭐️ customer service quick and convenient
This place is on the corner of the road, it is very secure and accessible. I use this place for my business storage because we as customer have access to the units from 6AM-9PM, all seven days a week. This was very important for me.
Once again staff manager Garrett was an excellent help to us. He made sure we were getting just what we were trying to obtain & even a discount. He ensured that the locker insurance was a good idea, & showed us multiple lockers to make our choice, & the most convenient for us.
Thank you Garrett for your high standard of service. We appreciate it!!
Garrett show me a couple different larger size lockers that we are going to secure one. He was very friendly and helpful and answered a lot of my questions. I’ll be going back tomorrow. To choose the locker and pay. Premises is very clean and the restroom was excellently clean. You can tell Garrett works hard! Thank you!!
The manager here is super nice and helpful and the bathroom is always super clean
Angie is a very nice sweet person and that is very helpfull and professional and explain everything in detail
Excellent customer service from both agents. Gloriana and Garrett!! Great experience and VERY thorough!!. Will recommend!
Came in to rent a storage unit. Brenda was amazing super helpful. Made everything go really smooth. Recommend this location to everyone. Thank you for your help and for listening to me today.
Public Storage has excellent service and has been great to us for many years. Dawn and Angie have been awesome and helped me so much. I’d recommend them and Public Storage to everyone!
Angie made my move in process so much easier. Thank you!
Great location . The manager is very attentive and is always available to help me with my questions and concerns. The hours are fantastic and my unit is very accessible and convenient to get to every time I arrive. Appointments are greatly recommended just to assure someone is available to assist. Ask for Angie
I've been here for over a year and it's always clean and the staff is helpful. Thanks Amber and Aaron at my location.
Sam is super friendly always smiling and nice! Sam is very helpful and solves all the issues I have! Very nice and friendly
Thank you, Marcela!! You were a great help
A 5 star because I appreciated Marcela, and her help with any questions have. She's a very good asset to this company, they are lucky to have her as an employee.
Had a small hic cup with rental and Aaron saved the day. He was communicative, friendly and super accommodating. Thank you.
Public Storage in Canyon Country (right across from the bowling alley) is the best! From my very first call, the customer service was amazing—friendly, helpful, and clear with all the details. On site, Sam (the site manager) went above and beyond to accommodate me. She made the whole process easy and stress-free, and really took the time to make sure everything was right. On top of that, their prices beat anyone else I checked. I’m so appreciative of the excellent service and highly recommend this location!
I recently had a really good experience with Samantha here, was very helpful and understanding with me!
I got to work with Samantha again because I had some questions again she was very informative, welcoming, and friendly! I 100% recommender her and this locations for any and all help with public storage! Service was amazing!
Sam in the main office was extremely helpful in setting me up with multiple units and navigating the on line portion.
Great location, fair pricing, and easy entry gate with their app is a perk!
I recently had an outstanding experience with this location of the Public Storage, and I’m thrilled to share my review! From start to finish, their service was exceptional, making my storage needs seamless and stress-free.
The facility I chose was impeccably clean, secure, and well-maintained, with state-of-the-art security features like 24/7 surveillance and gated access, giving me complete peace of mind. The staff was incredibly friendly and knowledgeable, guiding me through the rental process with ease and helping me select the perfect trailer space. Their customer service truly stood out—always prompt, professional, and willing to answer any questions I had.
Access hours were convenient and way better than other locations.
Their customer service exceeded my expectations in every way, providing top-notch service, security, and convenience. I highly recommend them to anyone in need of reliable storage or outdoor parking space to store your vehicle or trailer.
Hi, Sam was a great help getting me set up with my space, PS is lucky to have her…
Have a great day…
Gloria me ayudo aqui con mi unidsd ultimo momento en saugus muy amable y me explico todo bien el lugar esta muy limpio
I just got a small storage. The customer service is fantastic. I had the misfortune of having the key to my lock get stuck as soon as I put my things away. I was worried that on a weekend no worker would help me. That wasn’t the case. I called and Katie responded immediately and was able to cut and replace my lock with a new one. Amazing service.
Thank you to Jamie for helping me this morning. Such a wonderful spirit.
I love storing here! Sam is the best she really listens and helps you all the way through even after you move in. Great customer service, I recommend!
I love Sam! She gives great service; going above & beyond for her customers. I've never seen her without a smile 😁😁
Thank so much Keisha for your service today!
Sam is great! Excellent customer service!
Just met Rafael, cool guy and very friendly, always greet me everything I visit and makes sure everything's okay, great job Rafael 👍
Sam was very helpful and nice. I rarely need assistance but when I do I can always count on her to help me with what I need.
Sam is the best staff I’ve met. Excellent service, friendly, professional, patient and respectful with elderly like me. She guided me All throughout the process. Thank you Sam!
Best storage place I’ve been to. The site manager Sam is EXTREMELY helpful with deciding what storage is right for you. As well as making it so easy to get a unit and has excellent customer service skills. 10/10 would recommend!
Sam is great! Wonderful girl, so thankful for her great customer service! Always smiles and property is great super clean!
The on-site manager Sam was super nice. I got lost, and she came out of the office to show me where my unit was. If you're looking for storage, I'd definitely recommend this storage.
Sam and Agustin were extremely helpful and patient couldn't ask for better service. Answered all of our questions and made what is usually a stressful experience such a breeze. Thank you!
Sam is always here on time, very pleasant very helpful and very conscientious
Augustine has been such an amazing person and a pleasure to speak to. He has helped me with replacing the keys to my unit, and is always happy to help and answer all my questions. He’s very patient and knowledgeable.
I would like to express my gratitude to the young lady at the front for her exceptional help. Samantha, thank you so much! I truly appreciated the time you took to provide all the information we needed, especially as we prepare to move to the area. Public Storage, thank you for hiring someone with such excellent customer service and incredible patience with both me and my husband. I’ll be in touch again soon. Thanks again!
A young lady name Samantha help me trying to get a storage unit and was able to get me the right size storage unit for my needs she’s a 10 out of 10 employee and deserves the recognition I will definitely be recommending this public storage location to my family and friends
I went there recently for information about renting a storage unit and the young lady in the front Samantha was very helpful she had spectacular customer service .
I will be returning back
I don’t usually write reviews but when Management (Sam) goes out of her way to help me out with a storage unit knowing I had very little time and not at a expensive price I really appreciate her hard work. Besides being so helpful she was extremely nice, such a kind young lady with great customer service always a smile on her. These are the types of places you can count and trust on with your belonging. I strongly recommend it.
Excellent location, clean and safe. Front desk staff always nice and helpful, always accommodating..
Storage space exactly what I needed.
Wonderful customer service!!!!
Sam was very nice, helpful, and professional.
Thank you to Agustin for taking good care of me and making sure I get what I need. Here, the employees are professional and honest. I really am thankful for what Agustin has done. I needed a unit at the last minute, and he made it happen. The process was smooth and fast. Thank you. Public storage for hiring such great individuals.
Short notice, Sam was great to provide us with the space. Professional! Bundled of star services more than 12 stars
Sam was very helpful and professional! She did a terrific helping me open our new storage unit! 😊😊😊👍👍👍
Excellent service and the site manager was extremely helpful even after hours.
I love this place, excellent customer service. Augustine is very helpful. I really appreciate his prompt response regarding my inquiries. I trust my stuff to be stored in their facility.
Friendly and helpful customer service from Agustin, thank you for making sure my unit is secure.
Great customer service at this location. Augustine was very helpful and friendly!
Sam was super helpful and very efficient.
Good Morning Suger Plums 🤩🤩
Grandma Dom is here to talk about her experience with Public Storage. Especially Sam, that wonderful blessing has been so patient with me and extremely helpful. I am grateful for this experience.
Thank you Public Storage team!
Love this Public Storage location .we been to a few in this valley but we always have a good experience here . A convenient location for us and property is always clean. We had to move storage units today and Sam was very helpful and friendly with assisting us on our new unit . Thank you for always being so helpful.
Sam was probably the most awesome delightful human being and helpful force in California. Thank you
Sam was wonderful, efficient and very clear with all the details needed to rent a unit.
Excellent attention and kindness!
very nice staff and very helpful
I had rented and paid upfront for a 10x20 online and so I was disappointed to see that the unit was under 10’ wide and only about 17’ deep. I spoke with SAM the manager of the facility who was extremely helpful and went out of her way to show me several other units. At first I considered moving from the facility due to the rate vs size discrepancy but because of Sam’s customer service and warm personality I decided to keep my unit at this clean and well run public storage facility and I’m so glad I did! Sam’s friendly disposition and “how can I help you” customer service shines every day and she has just helped me again this week with my 16’ container delivery so I wanted to leave this A+ five star review. I’ve known of Clare (the capable and always pleasant to deal with regional manager for Public Storage in Santa Clarita) for sometime so I should not be surprised if she hired or promoted Sam personally. When considering this review understand that I’ve rented hundreds of spaces throughout LA in my antique business over the last 20+ years so I can say with my experience that Public Storage did well by employing them! This facility may be older but because it’s a consistently clean professionally run facility that it makes renting space here a real value compared to all other facilities. “Auction Hunters” Allen Haff
Sam is the best! Property is great!
Very thorough, professional, welcoming and friendly. Great experience!
Sam was very helpful in getting me switched over to a larger unit. She made sure that I understood the process.
Samantha was super helpful.
I went in unsure of how the process to rent works. Sam was able to answer any questions i had and was very patient with me and my many questions.
Thank you Sam !
Ulises was awesome on the phone and Brenda and Isaiah are both warm , friendly, professional and helped me download the PS app
Sam was extremely helpful and so friendly,she was patient with me and all my questions...great experience all around
Thank you Public Storage! You're the best 💜 Sam was so sweet and polite, handled all my questions so well. You can always count on me as a customer and supporter. 😁
The staff is great ! I had the pleasure of meeting Sam.. She is very knowledgeable and patient with you . 10/10 recommended
Had a good experience. Chris went above and beyond to help me with the app on my phone. The location is well maintained.
Great service and great storage lot, clean and the gentleman in the front desk was legit! Great service!
Chris was very helpful and patient in getting my reservation going. At first the site froze up when I tried getting the reservation going online. Had to go back the next day and decided to do it in-person.
Chris has, and continues to be a great manager to work with.
The unit of Public Storage at Golden Triangle has been a very nice place to store my items inside and outside. Micky has been so helpful and always with a smile! 5 stars from me
Public Storage is great. Chris, Manager, from Saugus was very helpful, knowledgeable, and a super human with empathic skills to serve others and still do business. I am content, I went to Public Storage today to rent a unit. Thank you, Public Storage! Thank you, Chris!
Had a great experience. Thank you Chris for helping me today.
Vanesa fue súper gentil y muchas gracias por su ayuda y habla español.
Gloriana is a really nice person. It feels really nice to see a worker doing her job well. She is really talkative, she knows how to make a client feel good about where they're leaving their things. Thank you Gloriana!
Sam was very pleasant and helpful A ++++