Jessica was awesome. Fast and efficient.
Just started a rental today and Jessica was extremely helpful and walked me through the sign up process. I would like to say she answered any questions I had and addressed any concerns I had She’s a credit to the company
If you’re looking for a solid storage facility with great property management that is attentive and always helpful come in and check out a space they have great deals!
Jessica was very sweet and she was able to assist me with a 6 mo discount ! Thank you for everything you do Jessica !
Jessica is a beautiful soul, she was so helpful, made this experience go as smoothly as possible, even though she had a difficult customer right before I got there. She kept on keeping on,
I told her God's got her back, Thank full for how easy and smoothly she took care of my storage rental for me.
So grateful thank you Jessica
Jessica was so great to work with so informative so effective and efficient. I appreciated her professionalism.
Thank you Jessica for helping me save more money and being as helpful to me as possible .
Jessica is absolutely amazing she was very friendly and helped us with our storage space. Highly recommend The best customer service I’ve experienced in a while .
Jessica was great! Thank you Jessica for all the help!
Jessica was very helpful and appreciative for everything she has done . Thank you Jessss.
great help from Jessica when the app failed to work.
fun discussions to pass the time while computers slowly did their things
I’ve had a great experience at this Public Storage location thanks to Jessica, the property manager. She’s professional, friendly, and always willing to go the extra mile to help. From the first time I came in, she made the process simple and stress-free by answering all my questions and walking me through everything clearly. She’s easy to reach if I ever need assistance, and I can tell she truly cares about keeping the property clean, safe, and well-run. It’s rare to find customer service this genuine, and Jessica really makes a difference. Highly recommend this location!
Jessica was patient with me. She helped as much as she could and I really appreciate her. Thank you for everything Jessicaaaaa.
Jessica helped me tremendously since I’ve moved in and she’s been nothing but a blessing. Thank you Jessica for everything.
Miss Jessica was absolutely amazing and very helpful!!! She is a breath of fresh air and has an amazing personality that is contagious were you would just want to talk her for hours! Great job Miss Jessica!!!
Jessica property manager is amazing she made I understand what I am signing and very detailed and help me with my discounts and is very accomodsting.
Mrs. Jessica was absolutely wonderful, very professional and courteous, such a pleasure doing business with her at this fin public storage establishment.
Jessica was excellent service great help
Customer service was great, was very professional and a joy to meet. Jessica was top notch and I recommend this location for storage to everyone.
Jessica is awesome and extremely helpful and excellent person to work with
Jessica is aGreat person, on time and very good customer service.
Jessica was absolutely phenominal! She helped me step by step. She was very friendly and was extremely helpful! I wish i could leave a 6 star review!
Great experience. Jessica was a great help getting me set up. Great facility, very secure, clean, and organized.
Jessica provided exceptional assistance during my recent visit to Public Storage. She was professional, knowledgeable, and went above and beyond to ensure all my questions were answered. Her friendly demeanor made the process seamless and stress-free. It's evident that she is a valuable asset to the company. Highly recommend working with Jessica for your storage needs!
This was a wonderfully experience. Ms Jessica was very helpful and accommodating, professional. Job well done !
Jessica was friendly and very intelligent she made it super easy and was very sweet. Very good customer service I see that she care and loved her customers a lot very nice person Jessica!!!!
Fantastic Experience. Thank you!
World-Class Customer Service and super efficient process signing up. 100 per 100.
Jessica was very nice and sweet . And I'll definitely tell people about this location.
Jessica was awesome helping me out with an issue I was having when I was setting up my rental. 10/10 best storage area ever.
Jessica was awesome. Helped me get in and out with ease. Will definitely be working with public storage again.
Jessica checked me in and she was fantastic. So helpful and friendly. 10/10.
Jessica was a great help and they made Shure our unit was secure even when we had a lock problem
Yes the gate is broken but they are working on getting it fixed
Jessica was incredibly helping select a space and transition from a smaller unit. Nice location and well maintained.
Great service at this location! Jessica was a pleasure to talk with and made the process very smooth.
Jessica was very helpful showing us around and getting us set up with a space to fit our needs
Jessica was amazing at getting us set up and arranging what we needed. My only complaint is we are in the back corner section and its really tight to get a moving truck back there. A lot of people park their cars and boats at the front and back of this group of units and we found it easier to go down to the bottom and turn and come back up to our unit. Do-able but you need to know how to drive a truck to do it. For a car, it would be no problem.
Nancy is the best in customer service. I truly enjoyed working with her on our space. I will refer my friends and family. Thank you. Cheryl Conlon
Quick, professional, walked me through every step without a problem. I like her helpfulness and great attitude! You need more people like her!
Nancy went above and beyond to help me with having 2 units and not being able to pay online as needed. She's very professional and a great lady in general.
I received very good service from Brandon and Tammy the service was excellent and would recommend this to anyone else
I have been at Ms.Nancy property for almost a year now and every time I go in she always greet me with a smile and good energy. She make sure I’m good and helps me through any issues. I truly appreciate Ms. Nancy helping me with my time being there. I strongly suggest she get a raise or something.
Working with Nancy over at the north Battlefield public Storage was easy. Choose professional help me with my needs!
THANK YOU SO MUCH FOR USEING YOUR STORAGE C YOU SOON
Nancy is the nicest person and a wonderful manager. She has been truly amazing and accommodating for us and our needs. They helped to find the right storage space for extremely reasonable and affordable price.
Nancy was amazing! Thank you for your superior customer service and figuring out our issue!
Nancy was amazing! It was nice to have a person to assist with my need for a rental space rather than dealing with a kiosk (especially with the stress of moving).
Nancy was able get us the storage unit that fit our needs.
Thank you Nancy!!
Nancy did an amazing job helping get us set up!!
I Yvonne really appreciate Nancy help she was very respectful and so pleasant she's a really nice person .
This is the best public storage building in the state of Virginia Nancy a very professional
Excellent service!! Nancy was of big help and very professional.
Nancy was a big help showing us the different units available. She helped walk us through the paperwork. Thanks
Layne did a great job and answered all of my questions!!
Nancy was really awesome and helped me with my sign up and answering all my questions
Never received the email with my passcode for move in day. Angel in the office gave me a temp passcode so I could store my trailer. I appreciated that as is is an 18 mile ride each way. Got moved in in just minutes. Called later about the permanent code and Nancy helped me with the app and all the info I needed was already there. Great team work!
Nancy and her team are an absolute pleasure to work with. She helped find the perfect spot for our needs and has been extremely helpful throughout the process. Highly recommend this location.
Easy to get in and out. However, I did notice the big water bugs in some of my boxes, which I wasn’t very happy!
Stopped by here to check in and Nancy was really nice and knowledgeable. The facilities are clean and everything appears to be in working order. I love that we can open the gate using the Public Storage app.
Nancy was very nice and very helpful
Nancy was so amazing! She was a lot of help!
Nancy is always great to work with. I love the way she professionally handled a rude customer!
On Sunday Aug 6th I was looking for a storage that had a live customer service representative; which is rare these. After being there for a while the system went down and Nancy at the store on N. Battlefield was just the perfect epitome of personal service. Trying everything she knew & even calling for help, remaining calm and staying professional. Finally returned on Monday, same thing happened. Nancy worked her magic and got it done. If I had a thousand tongues it still would not be enough thank you(s)!!
Nancy was great helping me get an affordable storage unit ! Shes an amazing conversationalist and sales woman as well ! I came in for just a storage unit and came out with a few things extra things to keep my stuff nice while its in storage . She deserves a raise !!!!
Mrs. Nancy was fantastic; kind, courteous, and very professional. She definitely made me feel like my property was going to be very safe. She made me feel like family.
Amber gave excellent customer service.
Thank you all!
Nancy was very nice and helpful! The facility is very clean and well kept.
Nancy was amazing!!!!!!! She single handedly saved the day for me and my family. I will continue to do business as well as get more units for my business. Thank you Nancy you're amazing!!!!
Nancy is the goat great service🎉🎉
Nancy was very very helpful and friendly. She really took Great care of me. Thanks Nancy
Nancy At Battlefield st is Amazing!!! I was ckecking on my parked vehicle and she came by to check for security purposes- that itself made me feel safe knowing that she watch all the units by camera and in the parking itself!! She also told me that my vehicle at times was left open and she closes it. She cares much of her customers and that is a great custumer experience- I was so impressed that I came by her office before I left and booked a another space for my other vehicle-- thanks Nancy keep up the great work you do... andre c..
Nancy has been the best help ever. Our business was in a serious pinch and in need of a spot for a trailer. Nancy made it happen. Thank you!
Zach was incredibly cool, quick, & efficient. He did a far better job than the live agent on the kiosk at a different location. I actually enjoyed checking in! My gate code originally didn’t work.
Very helpful staff and the property manager Nancy is on point
Very friendly staff, Nancy explained all of my options so well!
Ms.Nancy was awesome she knew all the information I needed and answered every question I may have had before I even asked Thank you so much
Nancy is always on top of making sure our experience is five stars. She goes above and beyond to address all needs! Thank you!
Karen helped us tremendously!! She was very polite and helpful. She went out of her way and took the time to help us and made sure we got the unit we needed. Nancy was also very helpful and polite to us the day before. Thank you Karen and Nancy you both are super sweet and helpful. Pleasure to do business with y’all !!!
Excellent service! Christine Let me move in a day early, walked me through everything, tested the app opening the gate, and showed me the unit.
I was in dire need of a rental unit. Nancy stayed almost an hour after the store closed to provide excellent support and service. Thanks Nancy. I got exactly what I needed.
Had 2 units, 1 LG, 1 sm over 2 years. Staff always friendly, helpful and knowledgeable. Would highly recommend this storage on Battlefield.
Nancy helped get my family set up. It was a very easy process, she is very friendly and upbeat. She ensured that we were set and comfortable with our unit.
The new manager at 428 Battlefield BLVD Nancy reached out to me directly about my existing spot on their lot across the street from the main lot. This was comforting as I had tried to contact the old manager via phone and by stopping by the office multiple times due to an ongoing issue with the gate being stuck open and sometimes stuck closed. Never once had I been able to get in touch. After confirming she was aware of the ongoing gate issue, she mentioned she’s getting it taken care of and explained the process behind it. My sense was that she is much more control and is more swift than the previous owner who I had yet to even meet after 3 months of trying to. She also allowed me to transfer my spot over to the main lot which gave me much more peace of mind. Not only did she save me from cancelling altogether but she left me feeling much more comfortable about things moving forward.
Nancy was great. She was very understanding. Help me through all my problems took care of everything nice and easy to go there. See Nancy.
My mom was scheduled to transfer units, but when we went to the site, the office was closed. We were instructed to go to this location and Nancy helped us with the transfer. She was so kind, happy, and upbeat! She provided excellent customer service!
Very easy process, Nancy (property manager) is an absolute sweetheart and very helpful. Would recommend.
Nancy was awesome 👌 happy I choose public storage.
Zach was the most helpful person to date that I have dealt with at this facility. Keep up good work.
Amazing service, Christine is awesome and was very helpful
During move in Christine brought water and snacks and was very welcoming. great service.
moving into our unit, Christine stopped by brought snacks and waters for everyone and was incredibly helpful.
Awesome! Customer Service is crazy amazing! We all love Christine!
❤️❤️❤️
Christine was extremely nice and helpful, good facilities!
Christine took great care of me on this hot day in August thank you
Christine was very helpful in selecting my unit. She explained everything clearly. Very friendly service!
Ms Christine G was a huge help in getting us in our storage
Christine G. was very helpful and phenomenal with her service with getting me set up and had a great attitude .
Loveeee Christine. She’s amazing !!
Christine is amazing ! She’s so helpful and customer service was amazing from beginning to end. Thank you so much.
Christine was more than helpful when asked to replace lights in our storage unit. This was not her assigned property bit she did not hesitate to resolve our issue. She had lights brought over from her property and used them to correct our lighting! Very pleasant and helpful!!
I wS at my unit at Las gavisoustoday and the light has been out since I have had my unit today both Christine h and Christine g helped me out and fixed the light thank you guys
christine has been a big help with everything i could not have done this without her
Christine has great customer services
Christine is a great help
Christine was amazing!!! She was super healthful and even let me use an umbrella during the rainstorm!
Christine was so kind and easy to work with!! She made everything so easy when I was stressed out with my move.
Great experience at this location. We had a unit for 2 yrs and always got A1 customer service from the property manager Zach at this location… Always went above and beyond on any issues we had during that time period…
Christine was a fantastic help! Made the process easy and straightforward. Highly recommend
Publix stores great place to store at battlefield boulevard Christine help me went out of her way to help me today great place to store thank you so much
Public Storage Christian’s H is amazing. Had an issue with where to park my cargo trailer and she helped me.
I received excellent, professional, and courteous services from Joe!!!
The manager, Joe, has consistently gone above and beyond to provide quality customer service and ensure the security of stored property.
Joe went out of his way to help us get into the right space
Nice and friendly from Joe
Joe was extremely helpful when we checked out of our units. We would definitely use Public again.
Joe and KaneOn top of things. Public Storage really Goodfellas to work within
The manager was absolutely wonderful. Took excellent care of all of my needs. I highly recommend this place.