Public Storage Self-Storage Units at 7150 Fullerton Road, Springfield, VA

Monica the PM was very attentive and informative! We appreciate all your help, you made this process very easy! Thank you mo 😊

Ishara had great customer service and helped me set up the app!

Monica(mo) was very friendly and helpful. Setup was quick and easy

Mo is a great manager she really cares for her tenants and the property great assest

She’s the best!!!

Monica is the best in management that’s why I returns to this property

Ishara was very helpful with my renting process! She has excellent customer skills, very knowledgeable about the property and prices, and very professional. Will recommend.

MO IS GREAT! Gave me chocolate cake.

Thank you Mo! From day one she was very professional and helped us get situated. I was surprised she knows every detail for her job so well. And upon leaving the process was seamless.

Great storage facility!!! Ishara was extremely nice and provided wonderful customer service.

Ishara was awesome and a great help! She made this process so easy for me!

Rental process easy APP allows easy gate entry no button pushing assisted by Mo the manger

Love it

Property app is easy to use property clean

Mo is the best, most awesome property manager!

I’ve never used a public storage place before, so I was a little nervous initially; however, the property manager at this location, Mo, is amazing. She made me feel welcome immediately and reassured me of everything. I feel like I can rely on Mo if I had an issue, but I don’t expect one, since she is a great property manager!

Mo (the manager) is awesome. And the app is great also. Renting is super easy! Great space. Thanks!

Mo is very helpful and great customer service

Mo was extremely helpful and responsive and walked us through everything step by step. Great experience!

MO! Is awesome. She was very helpful and patient with us. We look forward coming here to not only store our items but say Hi to her. 🙂😁

Mónica is great, thanks You for helping me with Public storage App fir the 2023 year 🤩

Monica in the office she’s wonderful very nice customer service

Rental easy

EasyJet to rent from apo

Easy rental with Mo

Samina is a amazing customer service and it’s above and beyond. Keep it up.

I cannot write enough praise for the amazing customer service at Public Storage Springfield VA. Mo went above and beyond to make sure this was one of the smoothest moves ever! If I could give six stars I would! Move all your stuff here!

Monica is great there is no doubt that she takes care of her tenants and the property I recommend this site and this manager for your storage needs wanted to give more stars she is wonderful.

Easy to rent from phone, Mo is good to go

Went to get a new unit at another property spoke to Mo property manager she helped me stay at my old location with lower rate as I was moving to her site because of rent increase thanks Mo

It works and they keep maintenance up.

Easy to rent with Monica she helped us along on late notice.

Mo is very helpful and friendly helped with rental alot.

Easy rental see Mo

Terrible customer service. Absolutely terrible. The site manager Monica at this location treated me so bad that I will never rent from any public storage facility again.

Highly recommend! Management is responsive, friendly and extremely helpful from start to finish!

gupta very nice

Easy rental experience with Mo

Rental easy transferred to more convenient space with Mo

easy rental with Mo

Mo is great asset to public storage. She works like an owner of that place when it comes to helping customers. Greatest person to work with. She went above an beyond to even help me with savings bu suggestions from multi unit to single. Great Work Mo.

Monica is always attentive and has a great attitude! super helpful and nice. she answered all my questions, the app is very easy to use. Any company would be truly grateful to have Monica in their employ. You will not be disappointed to renting from this location.

I have the greatest appreciation of Mo who got me squared away with my unit. I was able secure the e-rental online with ease. If you need anything, reach out to Mo! She’s amazing!

Mr. Muhammad and Chris worked diligently to provide me with the storage I needed. The environment was very professional and welcoming. Will definitely continue doing business with them and this facility. Thanks a million!!!!!!!

Excellent online service!

Moe is the best in the business!! She will guide you and take care of your every need. The app was very easy to set up. Thank you Moe!!

Best in the business!! Monica treated us right and the app was very easy to use.

Amazing customer service with Mo and the easy access through the app makes it even better.

Amazing staff, will be here forever.

Very grateful for the staff here

Fantastic and friendly service - Mo was absolutely wonderful! App was super easy to set up and use - everything was seamless and hassle free!

We got our unit through the app which was incredibly easy and streamlined. Staff was incredibly friendly as well.

Monica was very helpful she foreseen items that needed attention before me!

The app is very easy to use

Monica is the consumate professional who exudes customer kindness and was a true joy to know. She exceeded our expectations in every regard and is an exceptionally talented employee. Any company would be truly grateful to have Monica in their employ.

Easy rental

Easy to use and it’s easy to rent

Easy way to store

Monica was very patient and knowledgeable she guided me in picking the unit that best fits the needs of my family! Wonderful customer service highly recommend this facility!

Monica is wonderful helps me put alot

1000 time magnificent I love Monica no complaints

I have been shopping for a unit for while an never found anything or customer service like I have here an the lady that helped me was great. I would recommend this place to all of my friends an family.

Moe is always super helpful and nice. Im very happy to have my storage here. She is always attentive and has a great attitude!

Mo did great! bluetooth activated gate too

Monica was very helpful and the app is wonderful

Good service fantastic Mo great and helpful.

Monica was extremely helpful with everything. I wish all customer service people were like her.

Monica is the best and she helped me store storage.

Great service with Mo-

The app is very easy to use and help was amazing

This is a great facility. It is very clean and well maintained. Monica is always available to answer questions and quite knowledgeable about what will fit inside a unit. She is very friendly and the reason why I chose to rented at this location. You will not be disappointed to renting from this location.

Mo is absolutely amazing, called me to remind me to pay my rent, I appreciate the customer service she gave. Also helped my wife download the App...now the gate opens with my phone great, great GREAT!

Nice and friendly service, made moving in and out of the unit seemless. Grounds and units very clean .

App was so easy to use, and Monica is incredibly helpful and understanding.

Just closed out a rental stint there at Fullerton Rd. Very clean, great hours, easy access and a cool lot Manager (Mo). Only negative is that rates can/will go up, especially if you get a deal online. Mine jumped $80 extra a month. That's not why I stopped renting a unit though.

Mo calls and makes sure my bill is paid, thanks

Mo is amazing!!! She helped me to understand how it works about renting a unit, and because for her excellent service I decided to rent with my company 1 big Storage unit and I am planning to rent more!! Thanks again Mo...

I want put a 5 stars review to Mo... She is a wonderful employee ...wonderful customer service...and a lot of patience. Keep working like this!! Publice storage it should very happy to have you....

👍👍 great app for renting

Monica was friendly, helpful and efficient. I appreciated her time in showing me the various storage unit sizes.

Ms Mo, made my mom and I rental experience a GREAT one. She installed the app on my mom phone for a easy rental. Ms Moe is Great!

Easy rental with Ms. Mo the app is cool it opens the gate for me, thanks Mo!

Mónica la chavala de la oficina nos a ofreciendo el mejor servicio de Storage con descuentos y facilidad de manipular la entrada y salida de seguridad mediante la Applicacion del teléfono app,.

It was PURE Pleasure working with Mo. She helped me set the Public Storage app and making me feel I was her most important client. She also helped me with closing out my account. She is an asset to Public Storage. Thank you for the experience.

Aplicación fácil de alquilar y usar

The customer service at this location was excellent. The app is very easy to use

I had a great experience great customer service I would recommend this to all my friends an family ask for Mo she is the best at all that she does an appreciate it to the fullest

Easy rental from phone thank you Mo

Mo is great!! Thanks again

Me gusto la forma en que me atendió la sñrta de la resepsion de store public gracias

The best customer service ever!

Thanks too Tommie he gave me really good service

Words do not describe how amazing Mo has been. Easy check-in, very knowledgeable, especially friendly and inviting. She’s been great!

10 x 10 250.00 a month ??? They must be kidding !!! Thiefs ??? What's ur opinion ???

I spoke with MONICA at the Springfield location this morning. Public Storage should find more employees like her!! She was informative and helpful. I've rented from other Public Storage facilities where employees were not as professional. Monica is an exception! Thank you Monica.

Price was great, the service was outstanding thx Mo.

I used this facility for a month. Mo helped me create my reservation. I was having a very hard time and she was very patient with me. When I had a spider concern she helped me spray my unit. The best part of my experience at this Public Storage was interacting with her. She's very nice and always seems happy to help. Thank you for your help!

Awesome Mo!!!!

Great place to rent. No issues. Been with them for a year or more and everything was always easy peasy

Tommi’s service is exceptional, and really helped us tremendously with our storage needs. Would definitely recommend

I had the pleasure of working with MO, and she her pleasant demeanor and attn to detail is nice to see

E-rental very easy!!!

Tommie was great. He helped me find the best deal; made sure that I understood all of the policies, deadlines, payment methods, etc.; and maintained a friendly. patient demeanor.

Thanks Monica

I needed a storage facility quickly due to a fast-approaching move and I was very fortunate to find this facility and location. Tommy at the front desk was extremely helpful and made my move in as seamless as possible. He even took the time to show me how to unlock the lock that came with the rental. Excellent facility and operation.

They’re great, specially Monica she’s very helpful I really recommend her, check them out 👌🏻

Excellent service by Tommie. Clean and safe facility.

Mo provided the absolutely most amazing customer service. If it wasn't for them I don't know where I would be. Helped me fix all my issues and concerns.

Mo is an amazing customer service representative!! would use this facility again, highly recommended!

Miss Mónica she did a great job

En especial la señora MO es muy buena informante muy servicial me quedé muy satisfecha y contenta con su servicio 🤗❤

monica is a professional and valuable asset for the company, I truly recommend her and this. time was first visit and i find her very impressive and helpful. GOD BLESS HER

Monica treated well in office, signed up for auto pay to avoid fees. Thank you Monica.

Great job

Radhia is excellent service manager. I liked the store

radhia gives excellent service she is really nice and charming

Radhia did an awesome job in helping me out today with app access. I like this facility because it is very clean and organized and it easy to find your way. I recommend this facility for anyone looking for storage space. Radhia is awesome.

Radhia was so sweet! We walked to two different units while dodging cicadas and laughing! Once I decided on the unit we wanted she helped get me set up on the app and even came to the unit and sprayed the slider etc to make it easier to open! I will definitely recommend this storage facility.

Great service and pricing

Do not use this place. They will offer a better monthly rate than their competitors and then jack up the rate 30-40% only a few months after you move in (4 months in our case). This "new" rate, it's quite a bit more than the fair market value and they only give you a couple weeks notice. I tried calling repeatedly to see if we could work something out and at least get the price of their competitors, but they either didn't call me back or blamed corporate. I'm currently overseas so I'm unable to move my stuff at the moment, but will as soon as I get back. Not sure how this is legal, but I'll be tackling it on that front as well. They know how difficult it is for people to move their stuff, so they are playing that hand and gouging their customers.

Radhier was just wonderful. She went out of her way to give us a tour of the facility and showed us two different storage rooms. She made the selection process, application and the turnover absolutely seamless. The iPhone app she recommended is like having your own garage door opener for the front gate. Highly recommend this facility and its warm and engaging staff to anyone in need of a little extra room!

Spent 6 months with my things here and on my move out day, Gupta made things very easy! Will definitely recommend them.

Radhia and gupta

Mrs. Radhia was very helpful and nice to me

Terrific service—friendly, courteous, professional!! Great teamwork among staff and very clean facility make it my personal choice! Thanks to Marcus and Radha for making onerous moving much more pleasant!

Marcus was very nice with customer

After visiting several storage facilities, we decided on Public Storage off Fullerton Rd. The facility is clean, the staff especially Ms. Radhia was extremely helpful and welcoming. We appreciated all their help and support and guidance. Again, thank you Ms. Radhia for all your help.

The best public storage ever, for years I've always had a need to rent a storage unit and did business with many storage companies. This one hands down is the best and I wanted to thank two representatives in particular, Ms. Radhia and Ms. Jordan for all their help and would recommend anyone who is looking to rent a storage unit in the Springfield area to stop by and check them out today.

Excellent customer service and great prices. Very happy I ended up picking this place, and they made it real easy to get a storage unit and get on my way!

We just came from Tampa Florida and we had such a good service here both of them females nice and sweet person’s they help us out what we need to wait in and so thankful they gave gas service you guys should come here and trust me they have a good storage space here so you guys should come here display is the best place ever👍🙏

I rented a space for 2 years and never had a light in the unit. The range of excuses were that the bulb was burned out to the maintenance worker had been called because it wasn’t the bulb to another unit using electrical equipment and blowing a fuse. I even called the corporate offices but it was never resolved. They had no problem raising the rent with no break.

Radhia was extremely helpful. Very kind and thank you for everything!

Radiha was extremely nice and very helpful especially since it was our first time using public storage

Excellent customer service, beyond expectations!! super helpful I am very pleased

Radhia has been extremely helpful whenever I have been there. She basically knows everything . she is awesome thanks Radhia

Mr Gupta and Radhia are the kind and helpful managers a d provides me great service .I recommend this location

Mr Gupta and Radhia are exellent managers. and provides a great service always

Wonderful facility that met all my needs +very military friendly! Perfect for storing items during PCS. Radhia especially was very helpful in getting me all set up. Would highly recommend!

Radhia and Gupta managers are very polite and helpful . I liked the location and recommends everyone

this service was very efficient and easy to navigate, my family has used public storage for many years, they like the customer service, especially the manager Radhia 。

Mr Gupta make my easy move in today. Excellent service

Radhia has good customer service, and helped us in getting our storage unit.

Radhia is a wonderful costumer service I’m so happy she’s a really helpful I’m already 2 years in this storage

radhia worked with me today and she helped me and i has a good experience.

Mr Gupta was easy work with

Difficult to find a worker in the office during business hours despite clock sign on door that tells when the worker is supposed to return. Payments in person at office are free. Payments by phone are for a convenience fee of $10. If you call to speak to a representative to pay, the fee is $20.

Rhadia give me good customers service

Me Gupta manager gave me excellent service today. Nice people

I rented a space at 7150 Fullerton Road, Springfield 3 month ago .I rented 47.00 monthly and 1 year contract with them but raised for me to 55.00 dollar without let me know. This practice is not acceptable anywhere. I will cancel my contract with them Immediately.

I’ve never experienced better customer service. Radhia was outstanding to work with.

I had a great experience with the Public Storage location on Fullerton! Radhia provided great service and helped while my family and I were preparing for a long-distance move and needed a solution to store some of our things while we staged and sold our house. When all was said and done she helped me get everything sorted out with the move out from a distance since we had already left the area! Highly recommend for anyone needing a storage solution in Northern Virginia! Thank you, Radhia!

This place was very efficient and easy to use. In addition, and even more compelling, was the terrific customer service given to my family by Radhia. She went above and beyond to ensure that my move out went smoothly and always serviced us with a positive attitude. She was very understanding of our moving situation and always did her best to help. Thanks again, Radhia!

This is an above average storage facility, but just a storage facility. The exceptional feature of this location is the property manager, Radhia! From moving in, to broken door on unit, to downsizing, to move out-Radhia’s customer service was tremendous. Thank you Radhia!

Location 08154 in Springfield, VA has the best crew! Radhia is absolutely the best. She goes above and beyond to take care of customers! Thank you for everything

Radhia has excellent customer service!!!👍👍

Pubic storage they have good customer service i would recommended this location

This storage facility was very affordable, but best of all, the customer service was GREAT! They went above and beyond to help me out, and I highly recommend using them. Radhia is awesome!!

During my rental process I was being helped with a new public storage employee her I believe Brittaney was training, but she is professional on her job , Thanks

I had the pleasure of being Carly’s first customer at property #08154. The units are clean and spacious, and the rates are unbeatable! Great customer service + great product. #PublicStorageRocks

I just got a storage unit today, just wanted to show appreciation for Radhia, for her outstanding customer service. Thanks again Radhia!!

Great rate for storage. Appreciate the helpfulness of the staff too

Good customer service. Samina helped a lot. Good job.

I received excellent customer service from Radhia. She listened, and she knew how to help me the best way possible. Very kind and resourceful. I very much appreciate her being on the staff.

RADHIA GREAT CUSTOMER SERVICE AMAZING PERSON

Radia give a good customer every time I visit my store I highly recommend thanks for everything

I needed help with finding storage for my business. Radhia was awesome and showed me all my options and the moving supplies they had in the shop. I am glad I found this location.

Professional and friendly. Thank you Radhiafor the great service.

Radha was great. Very knowledgeable and her customer service was excellent . Highly recommend.

Radhia and Samina always provide great customer service. Happy with it.

Excellent customer service from Radha who helped me get the space I needed.

Gupta nice guy ..good service

Radhia, was really help and wonderful with her service .

Mr Gupta manager is very knowledgeable and explain me all my questions and updated my gate code as requested. I recommend this storage. Polite employees

Mr managet helped me easy move in today and explained to me the terms and condition of the rentlal agreement, excellent service!

Radhia is was very helpful

Rashida was very very helpful great help.

A very peaceful location, Radhia was always helpful to me and in good spirits!

Mr Gupta very helpful. Easy move in.

Very fast online service. Manager gave me a quick tour and got me set up. Excellent price, excellent location.

Gupta and Radhia managers were very helpful and nice

Good facility, but they lured me in with an 89$ a month fee. Six months later they raised it to 110. Another six months and it went to 130. These percentage increases rely on customers to be too inconvenienced to move their stuff. It is a pricing scam. Be aware. The lure you price is not the price you will pay.

Radhia and Belkis were helpful and professional in assisting me to obtain a storage space at 7150 Fullerton road. You need more staff like these two.

I would like to give rashida 5 stars plus for her bard work and her service

I am using the service at the fullerton location and the lady Radhia is always wonderful and helpful every time we ask a question or need something. The service is great!

radhia has good customer service thank you for that

The facilty wad clean and neat. Customer service provided by Samina was superb.

Radhia has good customer service. It’s property is very clean.

Great customer service as well as laughter Ericka was very helpful. I was a walk in a she showed me a unit. She made me feel right welcome with a smile . I rented the space. Thanks Ericka

Radhia offered very clear and helpful information about the storage unit, and helped us move in smoothly and easily. I highly recommend the Fullerton facility.

Radhia has great customer service.

Radhia has good customer service, she always help me and help everybody has any issues, the facility is clean she deserve more than 5 stars, keep smile

Rashid is an excellent property manager that deserve 5 stars and above.

Mr Gupta and Radhia are great manager and provided excellent service during my stay for one year

Radia and mark has good custmer service helping us get a good store and price

The staff (Radhia and Mark) were very helpful and friendly. The facility was very neat and clean. They treated me with respect and provided great customer service.

Look for a scrupulous storage company. Public Storage is, as a shady business practice, moving all customers anniversary date to the first of the month to be able to charge them for several unused days when they move out. Buried in the fine print is a message stating they will not prorate from the first of the month - never mind your anniversary date and never mind their customer service reps claim the office reps are supposed to explain this to you at sign up (which never happened). Extremely shady, Avoid like the plague! Also all these ‘5 star reviews’ should be investigated for fraudulent accounts or coercion on the part of public storage.

Radhia always give me good customer service, keep the good work.

Mark and Steffanie were outstanding. Very helpful in getting me set up quick.

When my husband and I arrived to our unit, the light was out but Radhia immediately helped us out. She had great service and was very knowledgeable

Eddie was very kind!

Radhia and Mark are a great help! This place has been so helpful managing our space, I highly recommended it!

Pm Radhia is very helpful .She provided me with an excellent customer service.

Stephanie was incredible!!! She helped me with selecting the right unit for my needs.

Radia has a good customer service please keep smile

Great customer service. Friendly and professional management.

I had a 20x20 unit with a roof that leaked!! So I really had a 10x20 due to the water in the unit.They didn’t care. Gave me the number to claim damages and made me pay for dehumidifiers in the unit.

Shoutout to my man Carlos! Thank you very much sir for your help with setting up my storage unit rental, I appreciate you!

Mr. GUPTA MANGER IS EXCELLENT SERVICE TODAY!

Good people, Carlos is geeat manager.

Excellent service by Mr Gupta during my rental

Stephanie you rock. You did a wonderful job finding us a perfect place to store our goods

Mr Gupta and Radhia are excellent managers and great service

Radhia good service

Location clean very organized visit with my friend store their items there , staphanie and Radhia had good customer service keep laughing !!!

This place is great. Gupta was very kind and friendly towards. Makes me glad I got a storage unit here

Radia give us very good customer service

Great customer service!

Radhia has good customer services 👌👌👌

Rodhia was very helpful and provided wonderful customer service! Everything went smoothly and efficiently.

Great service! Highly recommended Helped by Radhia and staphanie

This location is great and the people are great

Radhia& Stephanie did a wonderful job making sure I got the unit that best served my needs, and was very responsive to any calls and questions, The facility is very nice and well maintained, Very glad I went with this location!

Excellent service by Gupta and Radha property managers

The manager and staff still believe in customer service. Everyone has been welcoming, helpful and genuinely happy to assist me. It’s been a pleasure using them for my short term storage needs.

Radia provides excellent customer service! She Very helpful assisting me with my unit! Thank you.

I did not go for shop just went to see store manager as i use to work with this company and lot of good memories are there. All my old fellows r gone but i heard she is still there that's y i just stop by there. Best DM. I have worked with. Thanks

Nice facility. Like the rest of the local self storage, the price is pretty steep. And they raise it fairly frequently as well.

Radhia shows excellent customer service skills and always helpful. I have the best experiences at this location.

Radhia has excellent customer service keep the smile

Excellent! Radhia has excellent customer service!

Radhia is very helpfull

The customer service here was great. My husband and I went in for a 5x10 unit and through appropriate questions being asked left with a 10x10 unit. Latisha, I'm told, was a new employee and made the process smooth. Rahdia was also available to answer my questions and provide additional assistance to Latisha. My only issue is the light in the unit does not work and a week later, still doesn't work. I will update my review based on the resolution of this problem within the coming weeks.

Great service friendly people!

Radhia has excelent customer service

Visit this location today Latisha and Radhia was amazing they was very knowledgeable of the property and merchandise i will most diffently be returning

Great customer service! I loved. Radhia & Latisha are so good to help.

Mary was very helpful. She pointed me to the best value on the website and made sure that I was receiving the discounted price. She did upsell me on a set of boxes that I didn't think I needed but she was spot on and everything worked out great. So far everything is working out perfectly. Thank you again

Great place! Very clean and good customer service!

Tommie & Radhia helped me out when it came to figuring out some things on my account. They took the time to clarify and understood my needs. It’s really nice when you have people who care about you, who work behind a desk and are there to give their hundred percent regardless of what their day looks like.

Radhia was great! Showed me several units, gave a detailed and clear explanation of how the fees are determined and helped me choose the right unit for my needs and budget.

Reserved a unit and online discount price. When I got to the property, everything went perfectly. Radhia, the property manager was knowledgeable and very personable. The whole transaction went perfectly, including her very helpful and patient dealing with my mobility issues. I can't say enough positive about this experience so far.

Radhia, Tay, and Mary were exceptional! I've rented from this location numerous times and they have continued to provide me with fast and professional service.

Mary & Radhia were fantastic. Pragmatic, great customer service...

I reserved a unite at a last minute before they close and staff members waited and helped me get the storage anyways.. Very helpful and professional staffs. Radhia and another white older woman was working. Her name starts with Ma. Forgot the name!

Mr. Gupta was very nice in answering my questions about my lease.

Well protected

Rashida has excellent customer service

Came in inquiring about renting a space and buying some storage boxes. I was greeted by the manager on duty Radhia and answered all my questions. Very pleased about her outstanding customer service and professionalism.

Mr Gupta gave me excellent service today

We forgot to take out a padlock on our space and Ms Radhia was very helpful and went beyond her call of duty to accommodate my little son while we were sorting the matter.She is an asset in your company and very professional.Will certainly be back and recommend your property to our friends.Thanks.James.

I've had this unit for only a few months and the only person I deal with is Radhia. She is Communicative, kind, and keeps a great eye on the property.

Radhia was amazing and provided stellar customer service. She answered all of our questions and gave great advice in regards to storage and the weather in Virginia. Public Storage in Springfield has a convenient location with a great price for what we needed. Thank you again Radhia!!!

Parrish is absolutely wonderful! Had some questions about the units and she was warm, welcoming, and could not have been more helpful. Outstanding customer service.

Very professional and great customer service! Shout out to Parrish for giving us a pleasant smile and insightful information !

Parrish and bekis are the nicest ladies in the world they have a lot. Of patience in making sure your needs are met .customer service was great

Thank you Parish B. Always patient. And smiling. Helps me find all my lost units. Thanks again.

Radhia and Samina are very helpful. They know what they are doing. The best for this location.

Radhia is a great manager, very informative .

The staff did a great job in cutting through the red tape so that i could, as estate administrator, access a unit for someone who had passed away. Whatever she did not know the answer to, she got an answer from an offsite manager, who were also very responsive and helpful. Highly recommend.

Mrs. Belkis was super helpful and friendly. She explained every step of the renting process very clearly and answer any question we had. The storage place is easily accessible and it has the space that we were looking for.

Radhia have good customer services

Mr Gupta manager at this location is very helpful. I appreciate the service provided

Customer service was great. Ms. Parrish helped me find the space I needed and was able answer all on my questions.

I have a space there and Radhia , her customer service is excellent.

Have been renting a unit at this facility for 8 years and haven't had any problems. It's a nice facility. Thank you to Parrish for all of your help and for being very nice to us as we vacated.

Her name is Parrish she help me with my unit very professional and she solved my problem 100% thank you Parrish you are very professional

I will definitely recommend this location. Parrish and Joi were very helpful and assisted me throughout the process

We had a wonderful experience by Radhia and just keep it up a good experience

This particular Public Storage is very nice and quiet. The employee named Radhia who helped me and my uncle was very kind and helpful. She helped us look for a really good storage space to put our personal belongings. I highly recommend this Public Storage to anyone who is looking for a place to store their belongings.

Radhia was so helpful. Great place to store your things!

Radhia and Parrish were super helpful in getting me set up with my storage unit !! Def would recommend this location

How much notice must be given to vacate a unit? I keep trying to call the property manager through the phone number provided and cannot get through.

Great customer service.

After a couple bad experiences at sister properties in Burke, I needed to write about the fantastic service at Fullerton Rd. Parrish called me right away about my online reservation and was quick to give me a tour of the property/units. She got me signed up and on my way, all with a smile and fun conversation. I'd definitely steer people here over any other location!!

Radhia, truly knows how to make a customer feel valued and happy. She always goes above and beyond for the customer. She helped me secure a storage at an affordable monthly rate and she took very good care of me when I closed by storage account. Everything was done quickly with exceptional service. No questions asked. I would strongly recommend this place for anyone who is in need of a storage. Radhia will take care of you.

Radiha has excellent customer service all time thanks

Excellent customer service provided by Radhia property Manager and staff

Staff is wonderful but public storage as a company is a criminal enterprise. They force you to buy a lock at $25 dollars which has a tendency to freeze in the cold weather and you can’t get into to your storage area. Many people have had this problem. If you vacate your space at any time you don’t get prorated refund. I hate this company.

Gupta

I was dealing with the Public Storage off Old Bridge Road, and numerous times have had bad experiences there.. now my company has switched to the Fullerton Rd location, and Radhia (the manager) has been such a breath of fresh air.. she is so nice, very helpful, professional & absolutely pleasant to work with If anyone has any issues with other locations or companies, I highly recommend coming here; 5 stars all the way 👍🏼👌🏼🤙🏼

Radhia has excellent customer service

Wonderful customer service very polite and helpful ladies, I was helped by Radhia and Krislen.

Good customer services from Rahdia

Very professional and courteous customer service. Radhia is the best!

Syed had great customer service :)

Radhia gives excellent customer service !!

Radhia has good costumer servis

Great service, amazing experience. Radhia was very helpful. Rented the unit in 10 min. Would recommend for future renters.

Very friendly and professional. Answered any and all questions. Not pushy. Dealing with Rowlhia was like dealing with a friend. Would recommend to everyone. Check them out!

Excellent customer service.. Thanks to Radhie and Emily

Excellent experience in immediate attention, quick response about my questions !! Miss Radhia who was my representative in this storage location is a very kind person and professional in what she does! Same as Emily who speak Spanish with me, excellent person. I will ecommend again this location to family and friends. Thank you Public Storage of Springfield.

Rhadia have excelente costumer service she is very polite

Radhia, is very knowledgeable and on point. I really appreciate her customer service. Go Radhia.

I love this facility. We rented for a couple of months and the place was clean and secure. Registration was easy and we got offered a good deal as well. Radhia who helped us was very helpful and patience. Thank you very much...we will definitely recommend this place to our friends and family

Amazing staff and great facility. The manager (Radia) who I have dealt with mostly is very friendly she is always very helpful. I would recommend this place to anyone who is looking for storage in the area!

Went in to inquire about pricing and I was given exceptional service by the property manager Rhadhia. She was very helpful and explained to me every question I had.

I am very well satisfied with their service. Radhia and Sam were very helpful through out the whole process. I would use their services again!

Reserved a storage space online and went to the store to finish the process. Radhia And Amy took heir time to walk me through the whole process quickly and efficiently. They both are super friendly and knowledgeable! Highly recommended.

Price kinda misleading and units really small but oh well got the job done

I was trying to put my stuff away in the unit without a dolly which was making my work very difficult until Miss Radhia and Amy offered me if I want to use Dolly to put away my stuff! Without that it would be so difficult for me. Great employees !!! Makes my experience amazing and smooth.

I just opened a storage here. I wasn't very knowledgeable going in.. but I needed it and came in. I was helped by Radhia. She was phenomenal. She was very informed, kind, and had a contagious good nature about her while assisting me. It was speedy, and painless. I was in and out under 20 minutes, and even when unsure she had no qualms in repeating herself. I even lost the card with my information on it! She didn't look annoyed when I asked for a new one. It was awesome customer service.

Storage Manager (Radhia) was very helpful in selecting the right storage unit for me - got everything set up and finalized in a matter of 30 minutes! Definitely recommend this location - it is easy to access/secure/clean/professional.

Radhia & Kaila were awesome! Thank you for all your help I will definetly come back here just to see them! :) Excellent customer service and funny too!

Radhia, Provided an excellent service!!

It's what it is and it even hotter in the summer

Safe & Secure

It's pretty clean and nice.

Customer services is very good

Three cheers for the game grumps! Hip hip hooray! Radhia and Alex thanks for the wonderful good service. \\//(<>..<>)\\//

Me Gupta gave me excellent service today I recommend this property

Jack was very helpful and got me that spaces i needed!!

100% satisfied! Excellent customer service - Radhia has been a great help from start to finish and made my experience one of a kind! She's the best!! No pressure to sale me unnecessary stuff, gave me a tour of the facility twice and explained everything I needed accordingly and professionally!

Radhie is good person

Convenience and customer service. Property Manager Radhia is professional.

Gupta helped us a lot I can't go wrong, recommend to others!

well managed and timely services

It secure

Excellent customer service. Moved Aug 12, 2016 from Lynchburg VA. My truck was late arriving and Laverne at Public Storage waited 2 hours to accommodate us. Highly recommend.

Radhia and Vanessa answered all my questions and provided me with excellent customer service!!!! Definitely recommend

Mon experience etait super bien et la femme qui travaille dans le storage est tres sympa et m'a beaucoup aider thank you Radhia

Gupta, thank you for being honest and informative. :)

Convenient. Friendly and clean. Anderson was friendly and knows his job

Who knew that renting a storage unit could be fun?! In the middle of a chaotic, stressful move Samina and LaVerne had me smiling. With their easy, efficient customer service and enjoyable personalities, I was able to rent a storage unit and purchase moving supplies with a minimum amount of stress. Thank you again!

Taylor was very helpful and efficient in helping me to rent a storage unit!

I received very excellent customer service from Naz. She was knowledgeable, helpful and efficient. I would recommend her in an instant to help anyone.

Radhia, Samina, and Lavern were outstanding. Absolutely great service!!!

Radhia is very pleasant to work with. She is very knowledgeable, kind and respectful. Enjoyed the experience of renting a storage unit with such a professional individual. Highly recommend using this facility if you need a storage space.

Received great customer service from Samina and Radhia

This location is easy to get to and Taylor gave us great customer service. She was attentive, thorough and very pleasant.

Excellent Customer service from NAZ - very friendly and especially helpful! She went out of her way to help me with a set of very large boxes and really made my day easier!

Although initial interaction caused headaches, my contact of the senior manager was extremely helpful and useful. Now that we have evacuated the unit we have, I can give this facility the highest praise for the ease and friendliness with which they serviced my termination of contract. I was expecting trouble but the local person "Samina" was very helpful, fast, and friendly. Thank you.

Renting a storage locker here was a pleasant experience. Samina and Radhia from the office were very efficient and helpful in suggesting the size locker and in showing me around the facility. The price seemed reasonable for the size locker I selected.

BEWARE, ALL PUBLIC STORAGE LOCATIONS WILL INCREASE YOUR RENT BY 25% EVERY SIX MONTHS... NOBODY WILL TELL YOU THIS WHEN YOU ARE SIGNING THE CONTRACT... GO TO U HAUL OR OTHER STORAGE FACILITIES, IF THESE OTHER STORAGE PLACES RAISE YOUR RENT WILL ONLY BE BY 5-10% EVERY 12 MONTHS...ALSO, ACCORDING TO THEIR POLICY YOU ARE NOT ALLOWED TO BE IN THEIR PROPERTY FOR MORE THAN 3 HOURS... SOUNDS RIDICULOUS BUT IT'S TRUE...STAY AWAY...

Property #08154 Great and helpful staff! Check-in and check-out were made flawless and easy by a staff that wanted to see their customers comfortable. Ms. Samina, Mr. Willie, and Mr. Gupta were wonderful to work with.very personable and strong communicators. One note about the franchise, not the location, the staff do seem encouraged to upsell by the franchise. Be prepared for the sales pitch toward the end, but the staff were also receptive to "no,/thank you," and remained courteous.

The people are friendly and they're so helpful. Miss Samina, was so nice helping me check the room and giving me some helpful instructions about storing my stuff.

Very helpful staff specially Radhia and Mohammad. Recommend this location. Five stars Thanks

Superb service by Samina. Very much satisfying experience..

I went to Public Storage Fullerton Road to have some information about the unit I want to rent for next month . There is a manager Muhammad who assisted me, and explained everything very nicely, superb customer services. Thanks a lot 😄

Went here a couple days ago and the service was amazing! Rahdia was so nice and helpful!! These people really know what they're doing!!

PS is a truly values a exemplifies , customer service at its best My family and I received top service from our initial online booking to meeting the representative in person ,was awesome ,Radia a Samina very helpful ,if you need space just visit Fullerton location .