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Address

11199 Waples Mill Rd
Fairfax, VA 22030

Phone

571-933-8052

571-933-8052

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site

Phone

571-933-8052

571-933-8052

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Property Manager Lives On-site
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 43/mo
    Online only price
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 43/mo $57
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 77/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 77/mo $103
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
  • Save Impression

    5'x15'
    Online only price
    $ 98/mo
    Online only price
    Medium 5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 98/mo $131
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x5'
    Online only price
    $ 99/mo
    Online only price
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 99/mo $132
    Online only price
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 129/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 129/mo $172
    Online only price
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 172/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 172/mo $344
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    15'x10'
    Online only price
    $ 175/mo
    Online only price
    Large 15'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 175/mo $234
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 229/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 229/mo $305
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 301/mo
    Online only price
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 301/mo $401
    Online only price
    2nd Month Free

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Fairfax Storage Units Near Route 29 and Route 50

Fairfax storage units near Route 29 and Route 50 are available to help you resolve your storage problems with ease. This location is also near I-66, ideal for getting you around town or commuting to Washington DC.
If apartment or townhome living is making you feel cramped, our 10x10 storage units can help you maximize your space, with room for all the extra clothing, luggage, bikes, or furniture that is getting in your way. This location is also ideal for students of nearby George Mason University, who can store their stuff in a versatile 5x10 storage unit and get back to campus quickly.
For awkward furniture, bikes, larger appliances, or outsize boxes, our 10x15 storage units always fit the bill, and your budget. Why stress in your space when self storage in Fairfax is so convenient?
Whether you're heading to class, home, work, or just want to get back to taking advantage of living near the busy nation's capital, Public Storage helps you get organized faster so you have more time for what matters.
The indoor climate controlled storage units at this location will keep you and your belongings comfortable, no matter the weather. For an even easier storage experience, book a contactless move-in with our eRental program, the best way to secure easy storage on your schedule.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 351)

February 9, 2024
Google Public Storage Broug 06
Yousif was very very kind and helpful.
February 2, 2024
Google Public Storage Tumenjargal Guruujav
Shoutout to Yousif and Ram! Thanks for everything! You guys rock!
February 1, 2024
Google Public Storage Vikas Chug
BEST SERVICE YUSUF IS THE BEST, VERY HELPFUL
January 31, 2024
Google Public Storage Brian Stone
Yousif is really an amazing person
January 27, 2024
Google Public Storage Wei Wu
Yousif was very helpful and explained how the App works.
January 5, 2024
Google Public Storage carlos alberto gonzales
Yousif was very helpful and friendly. Tbe property is very clean.
December 23, 2023
Google Public Storage Light01 Light01
Yousif was very helpful and amazing person
December 23, 2023
Google Public Storage Ti mono
Yousif is an excellent employee, he helped me rent great storage unit.The elevator works here and 2 carts are always in storage.
December 23, 2023
Google Public Storage Yazan Abassi
Yousif was great helpful
November 30, 2023
Google Public Storage Enas Altaf
Ram was super helpful and very clean property.
November 13, 2023
Google Public Storage free slayerkid
Yousif was amazing person and I was very happy with my leasing experience.
November 2, 2023
Google Public Storage Jack Johnson
Yousif is the best and he is very talented in his profession.
October 17, 2023
Google Public Storage Scott Donaldson
Had to put my house in storage for 2 weeks. Everything went great, and the employees treated me well. Easy experience
October 12, 2023
Google Public Storage Alice Luea
YOUSIF is great and helped me with all of my questions. I appreciate the excellent customer service.
October 11, 2023
Google Public Storage Casey Rooney
Yousif was very helpful
October 9, 2023
Google Public Storage JDubb 24
Yousif was really an amazing person. i had an issue with my account and he resolved it immediately.
September 16, 2023
Google Public Storage A P
This location doesnt have any carts! We incurred cost to move items out of storage and there is not ONE SINGLE CART! Paying $200 a month and can’t even move my things! Absolutely RIDICULOUS!
September 14, 2023
Google Public Storage Shellie Cardinell
There are NO carts. I have disabilities and my storage is on 4th floor. How the hell am I supposed to get my things in & out of storage!? Heard people were holding the carts in their storage locker and stealing them. Find who is doing it & press legal charges for theft. Then get more carts. Hold a credit or debit card on the cart. If cart is not returned, charge their card. If the cart is returned, no charge. People are so rude, selfish and common these days. Just makes me sick. It's like going to the grocery store to get groceries with no cart available. ALDI makes u put in a quarter yo get a cart..... Start holding people's credit/debit cards while they use the carts. NOT DISABLED FRIENDLY AT THIS POINT WITH NO CARTS.
September 2, 2023
Google Public Storage BRV TRANSPORT LLC
Yousif was super nice and answered all my questions about leasing
September 2, 2023
Google Public Storage Merly Cordero
Yousif is a great Manager and very friendly
September 2, 2023
Google Public Storage Karthigayen Selva Kumar
Yousif was great and very professional
August 19, 2023
Google Public Storage Janine Lacina
Clean facility but they have one cart. ONE CART! Someone the other day mentioned that customers are hoarding the carts in their storage units. I’ve called them twice but no one has called me back. That was weeks ago. They must get complaints all the time yet they have only had one cart available for at least 3 months. They have done nothing to solve the issue (either tracking down the people who hoard the carts or get more carts). They get $250 a month from me. I shouldn’t have to wait an hour to bring stuff to my cart because I have to wait for the three people who are waiting before me. BUY MORE CARTS PUBLIC STORAGE! Don’t rent a unit here until they get more carts. **Here now on 8/19/23. STILL NO CARTS. UNBELIEVABLE! Have people sign them out to use them. This is ridiculous.
August 9, 2023
Google Public Storage Ahmed Almutairi
Yousif was super helpful and he literally saved my unit , since I forgot to lock my unit and Yousif secured it and called me to come and lock my unit.
August 9, 2023
Google Public Storage Walter English
The front desk Manager Yousif was very helpful and friendly
July 17, 2023
Google Public Storage Elena Noh
Yousif is the best
July 14, 2023
Google Public Storage Ashish Saxena
Yousif, Ram has been very helpful. Thanks.
July 14, 2023
Google Public Storage feiyi chang
Yousif was very helpful and professional. First time renting a space and Yousif explained the leasing process and features of the property.
June 30, 2023
Google Public Storage Don Martin
Yousif was very helpful and very courteous.
June 30, 2023
Google Public Storage Joe Fortner
Great customer service from Yusif today, definitely recommend this location!
June 30, 2023
Google Public Storage Edward Koh
Yousif made my day easy
June 17, 2023
Google Public Storage Darrel Dickenson
May 23, 2023
Google Public Storage Sharon Galler
The customer service has really improved over the past year. Really goes above and beyond , clean, organized. Andy at the Waples Mill location is really fantastic
May 20, 2023
Google Public Storage Kenneth W Ward
Was locked in the elevator for almost an hour today, fire department had to let me out, now the gate stopped working so once again I'm stuck. Never heard back from the owner. Fire department is great though
May 4, 2023
Google Public Storage Suraj Lalchandani
Some of the best experience I have received. Ram helped me get a unit and download the mobile app. Will definitely recommend to anyone looking for extra storage!
April 6, 2023
Google Public Storage Katherine Bugg
Just wanted to take a moment to say that Ram is the kindest person I’ve rented a unit from! He always takes the time to greet me when I come to pick up my motorcycle and is always cheerful and has helped me when needed!! He’s great!
April 6, 2023
Google Public Storage Dominik Padilla
RAM is the best and helped me with my account.
April 5, 2023
Google Public Storage Jeffrey Casseus
Thank you Ram for showing me the unit and downloading the App. Property is very secure and clean.
March 4, 2023
Google Public Storage mirvin dunn
Ram was very polite, helpful and courteous. Great customer service
March 4, 2023
Google Public Storage Ernesto Galdamez
First time renting a unit and the Manager walked me thru the property and explanada the features of the property and it is very clean and I am totally happy With his service
March 3, 2023
Google Public Storage Lubin Raymundo
RAM was just incredible person and showed me couple of units for my storage needs and explained me in detail about the leasing process.
February 18, 2023
Google Public Storage Sally Johnson
Ram and Yousif were very patient and helpful ! Highly recommend
February 15, 2023
Google Public Storage Khalfan Alketbi
Ram was very good and answered all my questions about the lease
February 11, 2023
Google Public Storage Emily Pavot
Ram was the best! He helped me save money and went above and beyond!
February 11, 2023
Google Public Storage Madhuri Reddy
Ram was very helpful and very professional in his work.
January 13, 2023
Google Public Storage MEHMET
I was very much impressed with Mr. Ram service and he is very professional and knows his business well.
January 12, 2023
Google Public Storage Kate Newberg
Ram gave wonderful service for a check in
January 6, 2023
Google Public Storage Katie Burkett
Ram made my experience getting my first storage unit very easy I was very pleased with the service! Best customer service experience I’ve had in quite some time.
January 6, 2023
Google Public Storage Deon Tennyson
Ram was very good and excellent service
December 16, 2022
Google Public Storage Marina Tignor
Ram and yousif did a good job taking care of me
December 16, 2022
Google Public Storage Chandra Kiran Viswanath Balusu
Ram & Yousif were amazing and answered all my questions regarding leasing process. I definitely recommend this place to all my friends.
December 3, 2022
Google Public Storage David You
I rent for my company storage and it’s close to my house. Few months later I found this and, I can tell that there is nest for these rats. How property manager handle this issue was like just swap and pick up… seriously?? It seemed normal for him and there was nothing he can do about this. I tried to contact regional manager or even customer service and none of them contact me back..
November 10, 2022
Google Public Storage Scott Williams
Ram was wonderful and very accommodating and answered all my questions before I committed to my lease. I know I chose the right size unit for me!
November 7, 2022
Google Public Storage Nancy Melito
Crystal gets the 5 star review! I hope Public Storage is listening, because she is fantastic! I had a problem with my account and couldn't fix it online. I talked with Crystal, who not only treated me with courtesy and friendliness, but she was efficient and knowledgeable. She not only fixed my problem but found an error and fixed that too, saving me money and making me feel that I *wanted* to stay with Public Storage instead of looking elsewhere. I could not have asked for better customer service and hope she stays at this branch! Thank you Crystal, you're the best!
November 5, 2022
Google Public Storage Mariama Kanu
Ram is the best and got excellent service from him today.
October 15, 2022
Google Public Storage Marion Richards
Ram was very helpful in explaining the rental process to me and made sure I benefited from promos at the time. He was very patient and very detailed. He walked me through the property and helped me to download the mobile app.
October 15, 2022
Google Public Storage Daryl Garrett
Ram and Yousif are very pleasant and have helped me with back to back rentals. Going from a larger unit to a smaller unit and the transition was smooth and efficient.
October 15, 2022
Google Public Storage Homam Sanjakdar
Ram and Yousif 👍🏼👍🏼👍🏼👍🏼
October 8, 2022
Google Public Storage Ann Dolin
Do not use this facility unless you want mice in all your items. I went to retrieve something out of my locker and saw a mouse scurry away. There were droppings everywhere. Decided to move my things to another facility closer to my house, and when I did, I found dead mice and others still alive running around my unit. The management knows of the problem, but said they couldn’t do anything about crediting my account. They seemed indifferent which was so frustrating. Do not at all recommend.
October 6, 2022
Google Public Storage Xavier Guerra
Ram was extremely knowledgeable and kind in sharing his expertise. A great employee!
September 7, 2022
Google Public Storage Jonathan Cook
Yousif was a big help in getting me set up with my storage unit. A+
September 7, 2022
Google Public Storage Anna Banana
Great Service from Ram. Thanks!
September 6, 2022
Google Public Storage K M
I had a difficult return issue, and Crystal was fabulous finding a resolution! I appreciated her efforts!
September 1, 2022
Google Public Storage Lynn Finkel
Ram’s help was incredible. He helped down load app, all functions, etc. Just excellent service!!!
September 1, 2022
Google Public Storage Jusn Yanez
August 13, 2022
Google Public Storage Yousif ALHaddad
Ram was very helpful and extremely knowledgeable person
August 9, 2022
Google Public Storage Melanie McGeehan
Ram at Pubic Storage is the best! He helped me transition a storage shed that had been used for business purposes during a move out on the last day. I would 100% do business with Public Storage if I ever needed self storage in the future.
August 3, 2022
Google Public Storage N /A
Was great until only few months after renting, my rent has increased $45. I will take my stuff out of there and look somewhere else. It was nicer when not owned by public storage. Scamming people with all the fees and rent increases. My unit is climate controlled but last few months its extremely hot in the storage unit building. I feel my stuff is going to get mildew/mold if they keep doing this with the air. I pay for climate control but yet I dont feel the air is even on in the building.
August 3, 2022
Google Public Storage Cesar torres
Ram was super helpful and very professional
July 28, 2022
Google Public Storage Sandy Sunset Hills
RAM is the best. He is very professional, friendly and thorough. He took care of all my needs and concerns. He personally took me to see my locker. The facility is very clean. I am happy that I went with Public Storage on Waples Mill Road.
July 27, 2022
Google Public Storage Crystal Thompson
Ram was super nice and really helpful. Especially because I’m an out of state college student, he made getting a storage unit very easy and stress free. Super close to the university and accessible as well
July 25, 2022
Google Public Storage Karl G
Very easy to access utilizing no contact with App
July 8, 2022
Google Public Storage Ariana Omick
Ram was extremely helpful during the entire process and was very clear about all the move in information!! I felt very well attended to and was very very happy with the service provided to me!! happy i decided to go here for storage.
July 7, 2022
Google Public Storage TJB B
Ram was a big help!
July 6, 2022
Google Public Storage Levar Sykes
Was helping a buddy move and needed to put stuff in storage. Ram was very helpful and took the extra steps to assist. Facility is very clean and well maintained.
June 29, 2022
Google Public Storage Raymond Nguyen
Ram is a very helpful employee. Explained everything in simple terms and recommend him to anyone needing a storage unit A+++
June 18, 2022
Google Public Storage kenny tran
Ram & Emad are the best and got excellent service from them
June 17, 2022
Google Public Storage Haneen Rababa
Ram is amazing great customer service, very professional.
June 15, 2022
Google Public Storage Neva Apsche
Emad and Ram were very helpful and helped me find a better spot than I had originally chosen. I highly recommend their facility and am happy I found it!
June 13, 2022
Google Public Storage BriAnna Bougouneau
Mr. Ram provided excellent customer service. He explained everything in detail and clarified any questions I had. Thank you so much!!
June 11, 2022
Google Public Storage Andrew Kennedy
May 11, 2022
Google Public Storage Shannon Galle
Ram was great! Thanks!
May 4, 2022
Google Public Storage Rebecca Litwin
Ram was so helpful. Glad I stopped in while he was here!
May 4, 2022
Google Public Storage Becky Belcher
April 13, 2022
Google Public Storage Chau Edge
Ram is the manager of this location & he was very helpful with out-processing us. I would use this place again in the future.
April 6, 2022
Google Public Storage NANCY LARCO
Mr Ram, was exceptional helpful and resolved my concerns. Thank you!!
April 4, 2022
Google Public Storage Ji Park
Mr. Ram was so kind and was very helpful!
April 4, 2022
Google Public Storage Erin Sumser
Ram was great! So helpful and friendly :)
March 7, 2022
Google Public Storage Tsigereda Abdulahi
Ram, the wonderful person. He has great customer service and very helpful.
March 7, 2022
Google Public Storage Jessica Tucker
I just want to take a moment to say how much I appreciate the customer service provided by Ram today. Yesterday upon visiting my locker I realized it was too small. Today I was greeted with a walk to my new locker and a request to place the company lock on my old locker once I retrieved my personal lock. The process was easy, my pervious balance was credited and now I have the room I need to begin storing my items. Thank you Ram!
March 1, 2022
Google Public Storage LaVaughans Holcomb
Ram and Yousif were extremely helpful in getting me into my unit. Excellent customer service and very friendly!
March 1, 2022
Google Public Storage Hadan Hatch
Ram and Yuosif were fantastic. They helped me get everything set up and gave me a great deal. Very helpful
February 18, 2022
Google Public Storage Jim Hood
As first time storage renters, Ram was SUPER helpful in showing us the unit we were interested in, telling us terms, explaining insurance and getting us ready to go. We are very grateful for his help in navigating this process!!!
February 7, 2022
Google Public Storage amy haley
Ram was very helpful and got my service done quickly!
February 7, 2022
Google Public Storage Leroy Jenkins
Ram helped manage my storage unit, and always made sure I avoided the penalty when I could.
February 7, 2022
Google Public Storage Kevin Holmes
Ram great person always friendly and helpful
January 26, 2022
Google Public Storage Amari F
Ram was awesome, great customer service!
January 24, 2022
Google Public Storage A. Christian
Ram was a wonderful help today. I was able to download the app and am all set to use the storage today! Thank you for the wonderful service!
January 8, 2022
Google Public Storage Eric Medin
Ram and Yousif took great care of me. App to access to the gate is convenient to use in the cold!
January 5, 2022
Google Public Storage Katie Kenwell
Ram was extremely helpful on a cold winter day! I saw two units and made the final selection all within 10 minutes…even after checking a second facility nearby.
January 5, 2022
Google Public Storage Edward Sims
I had a great experience with Ram today as always. He's always helpful and friendly.
December 31, 2021
Public Storage Nickolas Jordan
Why do your store associates promise one price over a year and then jack up the rates out of nowhere? Then say ‘You don’t meet the criteria,’ when we ask for a review?
December 30, 2021
Google Public Storage Nicolas Campbell
Ram was very helpful with showing us where to go and what to do. Made this experience super easy! 10/10 would recommend!
December 30, 2021
Google Public Storage Cindy Jones
Ram provided excellent service
December 23, 2021
Google Public Storage Pam Alcide
RAM provided excellent customer service and showed me how to use the appp
December 20, 2021
Google Public Storage Cassie Larson
Great service with Ram. Would recommend for your storage needs.
December 1, 2021
Google Public Storage Ana Sofia Ramos
Ram & Yousif were very helpful explaining me all about my rental unit, answered all the questions. I had a previous experience with a friend of mine that rented from a location nearby that I am actually am for the contract this was a few years ago and the experience was completely different. I am actually thankful that Ram was on the desk helping me today. I would give more stars if I could.
December 1, 2021
Google Public Storage Christopher Dorm
Ram made the process quick and easy and as a military family who rents units around the country (pcs moves) he made it very easy and smooth.
December 1, 2021
Google Public Storage Graham Davis
Ram was great with my move in process!
November 22, 2021
Google Public Storage Luis Grimez
Great customer service personal Ram was great helped wit all my questions about my unit and store hours!!!
November 22, 2021
Google Public Storage Said Saidi
I met Ram today and he was extremely useful and kind.
November 18, 2021
Google Public Storage Stephanie Stehle
Ram was extremely helpful setting up our unit.
November 6, 2021
Google Public Storage Sarah west
Yousif was extremely helpful and very patient with me. He answered every question thoroughly. He made sure I understood everything about my unit. This experience was pleasant.Thank you
October 11, 2021
Google Public Storage Robin Segall
Ram was super helpful in getting our new storage room!
October 11, 2021
Google Public Storage Allison Belle
Ram - was amazing and so helpful and informative. Great service!
October 7, 2021
Google Public Storage Lawrence Baumeister
Ram was very helpful. I would recommend to my friends
October 7, 2021
Google Public Storage Tina Richards
Ram is awesome customer service and very pleasant.
October 7, 2021
Google Public Storage Nageen Ahmed
Ram was very helpful and made my move in very smooth with public storage. 10/10
October 4, 2021
Google Public Storage Lauryn Golden
Thank you Ram for such great service!
October 2, 2021
Google Public Storage Sarwar Aryan Hamdard
We came here on a Saturday, and met this great gentleman “Ram” who helped us look at several units! This guys is amazing he walked with us and showed us every single detail. It was a pleasure doing business with him. You should just meet the guy in person.
October 2, 2021
Google Public Storage Kathleen Litschgi
I had a good experience at Public Storage. Ram the gentleman who helped me was professional and very helpful. I needed packing supplies for my move and this location has boxes, bubble wrap, tape dispensers the works!
October 2, 2021
Google Public Storage Susanne Martin Gonzalez
Ram was very helpful with recommendation of which boxes to buy and discount structure. Also took the boxes to my car.
October 2, 2021
Google Public Storage Javid Hamdard
We went to the Public Storage facility at 11199 Waples Mil rd in Fairfax on a later Saturday afternoon to rent a unit late in the afternoon. Mr Ram was on duty there and he literally went above and beyond our expectations to provide us with the best service by showing us several units and offering us the most friendly customer service. Highly recommend Thank you Ram for the amazing customer service experience Javid
September 23, 2021
Google Public Storage Asante Johnson
Ram was amazing and very helpful
September 23, 2021
Google Public Storage Sophia Allen
Ram was awesome and very helpful! Thank you Ram!
September 23, 2021
Google Public Storage arobbin1234
Ram was very good service. The best!!!
September 23, 2021
Google Public Storage Fariba Shekari
Ram is wonderful and awesome soul that take care of your needs for the storage needs. Thank you Ram
September 20, 2021
Google Public Storage Wm Lloyd Glover MD, FACS
I want to commend your employee Mr. Ram Who is the Manager of your facility in Fairfax. He consistently goes above and beyond in helping his customers. He is very dutiful and conscientious. He is a great credit to your company. Sincerely, William Grover, MD
September 20, 2021
Google Public Storage Alyssa Cole
Toni was amazing!! We had to change our unit due to downsizing and Toni went above and beyond to help! Like wow, great customer service!
September 16, 2021
Google Public Storage Andrea Rutland
I have been working with Ram. He has been very hospitable and helpful. I look forward to meeting him in the office.
September 16, 2021
Google Public Storage JOS JOS
Excellent rental experience... from computer research to store counter. Rahm is a solid representative of the organization giving all the rental information with enthusiasm and detail. Likely you will be pleased if value for money is the primary objective. Thanks, Rahm
September 9, 2021
Google Public Storage Sarah Evers
I have been at this facility for a little over a year. It is well managed and the process of reserving a unit couldn’t have been easier. Today I was greeted on the property by Toni. Very kind and friendly to talk to.
August 16, 2021
Google Public Storage Todd Horacek
Ram was excellent. Great service. I recommend this Public Storage to everyone!!
August 10, 2021
Google Public Storage Corinne Wetzel
This was my first experience with renting a storage unit, and Yousif at the Waples Mill Rd Public Storage took great care of me. His patient, knowledgeable answers to my many questions about the unit and contract reassured me that I was doing business with the right place. The unit is secure and spotlessly clean. Today it was 97 degrees outside and the climate-controlled space was cool and comfortable. Kudos to Public Storage on this well-run facility.
August 2, 2021
Google Public Storage Marilyn Carreon
Good Customer service from Ram!
July 31, 2021
Google Public Storage Zain Ibrahim
Terrible service. Terrible cleanliness. Prices increased too much to justify the rent. Moving out and never coming back to this company.
July 22, 2021
Google Public Storage Elaine Fonseca
5 star service from Ram!! Thank you Ram!!
July 22, 2021
Google Public Storage T O
Very convenient location for me , clean place and great customer service from Ram!
July 8, 2021
Google Public Storage Brian Pendleton
Ram did a great job: excellent, friendly service. The facility is clean, well lit and perfect for purpose.
July 1, 2021
Google Public Storage Abdul Khandker
Ram provided amazing service. Got me exactly what I needed for my complicated move.
June 26, 2021
Google Public Storage Steve Jensen
We had Great service from Yousif today.
June 17, 2021
Google Public Storage Tyrone Johns
Ram gave an excellent service today. Thanks for explaining me the lease process very patiently.
June 10, 2021
Google Public Storage Rich Staats
I initially moved my items in for a deployment to Iraq. Now they are charging $378 per month for a 10x10. No military discount, and they keep raising the monthly fee, rather than let’s say appreciating the long term business. Once while I was deployed, they said my credit card was rejected and they were going to remove my materials. What was I supposed to do from overseas? Fortunately we resolved the clerical error after several phone calls. In any event, I’m actively seeking new, better locations for storage.
June 3, 2021
Google Public Storage Elaine Qiu
Ram is very helpful!
May 31, 2021
Google Public Storage Hamidullah Zabi
Ram is a good person service good Thank you
May 17, 2021
Google Public Storage Andy Morse
Ram did a great job of finding me the right unit. He is very helpful...
May 14, 2021
Google Public Storage Chris Parker
Easily accessible... moving cards available in a safe and secure climate controlled environment. Facility appears to be relatively new and well maintained. Have been ising it for about a month and couldnt be happier. Wide hallways and well lit spaces with up front parking. So easy to get started.
May 4, 2021
Google Public Storage hernan crespin
April 17, 2021
Google Public Storage Taylor Moore
Thank you Ram for great service!!
April 17, 2021
Google Public Storage Justin Chung
Mr. Ram is great staff! He is kind and helpful. Thank you!
April 14, 2021
Google Public Storage Malalai Saifzada
I met with Ram today and he was extremely helpful. One of the kindest people I have met who helped us with all our questions. If you are looking for a professional storage facility this Is the place to go. Ask for Ram
April 7, 2021
Google Public Storage Go Hard Finish Strong
Ram was great, knowledgeable and got me going for my unit.
April 2, 2021
Google Public Storage John LaPenna
Public storage is my go to place for any storage needs. I would drive past all other storage facilities just to go here. The people are the best and the storage choices are great. Christian, Keana, Ram, Yousel and Devin are amazing, friendly and very helpful.
March 18, 2021
Google Public Storage Angela Johnson
Christian made a great match for what I needed I come back everytime I need storage .
March 18, 2021
Google Public Storage Jane K.
Appreciate christian for assisting my move to my unit.
March 6, 2021
Google Public Storage Sherrie Early
February 19, 2021
Google Public Storage Jessica T
Christian gave me excellent service and helped me find exactly what I needed
February 19, 2021
Google Public Storage Trina Marshall
Recently Christan worked with my mom concerning her payment he was very kind, helpful and understanding. Great service
February 19, 2021
Google Public Storage Jordan Kanu
I would rate this Public Storage a 10/10! Staff was super knowledgeable and helpful! Super happy with my experience, this location will continue to receive my services!
January 28, 2021
Google Public Storage Allan Walk
January 25, 2021
Google Public Storage Alex Zaman
Be vary of the forced sale of the $20 lock when u rent from here on-line.
January 11, 2021
Google Public Storage Panayiota Larigakis
Ram was such a great help! Wonderful personality and went out of his way to make sure everything was perfect for me!
November 25, 2020
Google Public Storage Ashley Sadorra
Ram is awesome! He helped me so much during my move!
October 22, 2020
Google Public Storage J C Gonzales
Good personal and Mr Christian is always helpful.
October 1, 2020
Google Public Storage Jedi 71
Robert the manager is awesome! He took the time to help me coordinate my whole move with detailed options for the truck and storage. One stop shop offering everything you need for a successful relocation.
October 1, 2020
Google Public Storage Diane Skipper
My experience at the Waples Mill Public Storage was really great! The employees Keana and Christian were very friendly and knowledgeable.
September 29, 2020
Google Public Storage Kaila Clark
The worker Christian was very helpful and polite. He gave great insight and had an amazing personality.
September 22, 2020
Google Public Storage Misahel Nunez
Recently went to this facility for a storage unit and the property manager Christian helped me and he was amazing GREAT customer service and really appreciated his patience definitely highly recommend! THANK YOU CHRISTIAN
August 12, 2020
Google Public Storage Demetria harris
Christian thank you for your excellent customer service!!!! My storage needs where met.
July 24, 2020
Google Public Storage Oscar Foster
July 16, 2020
Google Public Storage Katara Mahdi
The team at Waples Mill Rd. Public Storage are very knowledgeable and helpful. I rented a storage unit here for 2 years and the process was seamless. The customer service during my time renting was phenomenal! Never missed a beat, very understanding & communicative. Would refer x10! Thanks again.
May 26, 2020
Google Public Storage Gregory Otto
Nicely kept, clean and dry
March 21, 2020
Google Public Storage Ian St. John
Automatic interior lights could be faster to turn on but honestly it's a self storage facility. You know what you're getting.
March 12, 2020
Google Public Storage Dennis April
First I would like to say the location is highly convenient. I currently live in fairfax not far from this location. This one point caught my attention. I was never really into the public storage idea. Now with the amount of belongs my wife and I had while moving we really didn’t have a choice. They’re many storage options to choose from this was quite overwhelming at first, but thanks to Keana. Everything was broken down for us. From the sizes we need to reasons behind purchasing the insurance. I like how nothing was left in the dark while answering my questions. Just off that sign of trust I recommed this site. We all know now a days faculties have many dark doors left unexplained. This is not one of them. So thanks again Keana for the detailed run down!
February 27, 2020
Google Public Storage Teresa Mahdi
Keana at the Waples Mill location, had excellent customer service skills. She was very knowledgeable and went above an beyond to make sure I had all the information necessary to make my decision for this location.
February 26, 2020
Google Public Storage Myrka Unknown
Yesterday I went to Public Storage with my husband and when we walked in it was clean. Sherrie was the one who helped us with our rental, she knew what she was talking about and was very easy to talk too. I would recommend this store.
February 2, 2020
Google Public Storage Erick Schlanger
Great storage facility, secure and clean
January 28, 2020
Google Public Storage B0N3P4P1
Love this place thanks for everything
January 17, 2020
Google Public Storage c April
The employees at the Waples Mill location, have excellent customer service skills. They are very attentive and knowledgeable. They went above an beyond to ensure I had all the information necessary to make an informative decision. Thanks team for being positive and helpful!
January 4, 2020
Google Public Storage Derek Reinhard
Good value for money for a monthly storage solution. Ram was very helpful in getting me set up--5-star service. Overall review would be 5 stars except the moving supplies (boxes and such) are way overpriced compared to Uhaul prices.
December 27, 2019
Google Public Storage Deandre Albritton
My experience at this public storage was great! The employees were very friendly and knowledgeable.
December 10, 2019
Google Public Storage Brenda Bley
I just signed up today so I have little or no history with this Public Storage facility. But Sherrie and Chris were very accommodating -
December 8, 2019
Google Public Storage Xandi Elliez
I went in today and Neadea helped me. She was very informed and answered all of my questions with ease. The process was quick fast and easy, will definitely recommend Public Storage and Neadea for great onboarding customer service.
November 26, 2019
Google Public Storage Deangelique Harris
I have had storage for over 3 years. Christian and Sherrie have been pleasant to work with!!! Thank you for all your customer care through out the years! Best storage facility in the area!!!!
November 11, 2019
Google Public Storage Trevon Malave-Neely
Great facility with great space. I didn’t know anything about using a storage at first, it was my first time. But Miss Keana was a great help on professionally informing me of all the details and made it a great experience for me. Thanks so much! Definitely would recommend this place to family and friends because of the customer service
November 11, 2019
Google Public Storage Sophia D
Reservation, rental process, and move-in all went better than expected. I had one issue that was quickly resolved by Neadea in a very professional, knowledgeable, and caring manner. 5-star, top notch customer service! Location is excellent, providing convenient and safe access. The entire facility is very clean, well-lit, and well-maintained. Plenty of room in front for loading and unloading. I feel very safe both inside and outside the building. Thank you for everything Public Storage.
November 3, 2019
Google Public Storage trotva
Clean facility, easy access. Only things I didn't like is they make you get insurance. I'm not sure if my homeowner's covered my stuff but I guess it covers them if it burns down. Then they make you purchase lock from them, which you keep when you leave. This to me makes no sense. At lastly, I suggest you go there and measure the unit they show you. I paid for a 10'x10' unit. Which actually is 9'3"x 9'10". So if you need a specific size you my need to adjust. I guess unit size that's advertised is for show.
October 18, 2019
Google Public Storage Jaylife 115
The employees are amazing, great service
October 15, 2019
Google Public Storage Jessica B
I went in to check out the facility and get info as i may need a unit upon moving. Christian was extremely helpful with giving me information and going over merch. I highly recommend this facility. Thank You.
October 8, 2019
Google Public Storage Gunduz Tahirli
So clean and well organized. Prices are reasonable!
September 15, 2019
Google Public Storage Gissel Garcia
Great customer service! Thanks Mrs.Neadea! We needed extra help since our current reservation was cancelled. Mrs. Neadea was very accommodating and took the time to explain every question that we had.Highly recommend.
September 10, 2019
Google Public Storage ciarra rice
Christian was very informative and very efficient. His professionalism is phenomenal and made me feel very welcomed. I'm new in the area and literally gained so much information from him. Thank you I will be returning soon.
August 26, 2019
Google Public Storage Gabrielle Scandone
I'm happy with the service.
August 11, 2019
Google Public Storage Russell Almond
July 25, 2019
Google Public Storage Mary O'Berry
Christian was great! He was friendly and knowledgeable. He helped me with choosing the right space and I felt like he cared.
July 23, 2019
Google Public Storage Nicole Pres
Stopped in to get more packing supplies. The staff was friendly and the office very clean and organized.
June 27, 2019
Google Public Storage S Little
Ok
June 7, 2019
Google Public Storage Timothy Kearns
May 10, 2019
Google Public Storage Mary Arzpaima
Christian big thank you for your great customer service!!!
May 6, 2019
Google Public Storage 송은진
Great service!!!
April 19, 2019
Google Public Storage Shenita Daye
April 16, 2019
Google Public Storage David Tsui
April 9, 2019
Google Public Storage Cassandra Thomas
Staff was super friendly and property was also very clean!
March 28, 2019
Google Public Storage Sherwood Eldredge
March 16, 2019
Google Public Storage greatsharkhunt
Excellent
March 15, 2019
Google Public Storage spider Marks
Always helpful and professional.
March 11, 2019
Google Public Storage Ranjit Kaur
Chris, I really appreciate for your help and staying late.
March 8, 2019
Google Public Storage Aaron Mills
Went in ..needed a unit fast .seen the unit ...Ms. Amanda's energy surrounded me ....felt like I was already renting ....there....so glad she let me see the units.....price is fair and it's kept clean ......very good job.Amanda I'll be seeing y'all again......
February 28, 2019
Google Public Storage Keiko Cornejo
Christian was unbelievably helpful to me. Great customer service! Stopped by the location to get information about the storage units. Christian answered all my questions. Love that the property is clean & organized. Christian’s customer service is beyond excellent & loved that the entire time he stayed with a smile. Public storage CEO or DM! This man right here deserves a raise. Will be stopping soon to purchase a storage unit once I’m all settled in from moving. Thanks Christian for making me feel welcome .
February 28, 2019
Google Public Storage Michael Clark
Went to see about a storage unit for my daughter the other day. Christian was very polite and patient even with my thousand and one questions. Excellent customer service and done with a smile!
February 15, 2019
Google Public Storage Road Runner
The customer service provided by Chaela was nothing short than outstanding. Staff is very knowledgeable, professional, and kind. They love what they do and shows in every aspect of your interaction to include the well kept facilities. Highly recommend this facility for your storing your needs. Chaela, Thank You for a Job Well Done!
February 10, 2019
Google Public Storage Laura Crowe
Christian was very congenial, explained all policies in detail and help me find the right size unit at a great price. Very well-maintained property… Would definitely recommend.
February 9, 2019
Google Public Storage AdmSycron
January 19, 2019
Google Public Storage Ingrid Del Rosario
Christian he was very good and helping tru my proces for my moving he is Amazing and help full ..
January 18, 2019
Google Public Storage Barry Bryan
I found this facility clean and kept at a comfortable temperature. Easy in-out but not a lot of parking if you come at a busy time. Iris was extremely courteous, helpful, and efficient.
January 13, 2019
Google Public Storage Tyrone Gayles
Christian provided amazing customer service when I was inquiring on renting, thank you Christian!
December 7, 2018
Google Public Storage Damaris Sanchez
Go see Christian excellent customer service!!!!!
December 5, 2018
Google Public Storage Jennifer Maher
Christian is courteous! He has great customer service! He knows everyone real well when you walk in. He goes above & beyond!!!!
December 2, 2018
Google Public Storage Sherri Brown
Thank you for all you do Christian!!! Top notch customer service!!!
December 2, 2018
Google Public Storage George Newman
Christian is awesome!
November 20, 2018
Google Public Storage Margie Lee
Christian was very helpful in notifying us with our automatic payment issue. The facility is clean and well maintained. Would recommend this location.
November 19, 2018
Google Public Storage Andrew Harmon
I had the pleasure of working with Christian today. It's as if WonderWoman came down and guided me down the path to the perfect storage experience!
November 19, 2018
Google Public Storage Harry Lee
Christian has been great to work with
October 14, 2018
Google Public Storage bryon kelsey
Great Facility! Friendly Staff, clean units, ideal location and above all price is fantastic!
October 13, 2018
Google Public Storage Patricia Giffey
I spoke with Will yesterday about a storage unit and he was very friendly and quite helpful. FYI if you reserve a unit on line you get a discount from the rate that they will give you in person.
October 12, 2018
Google Public Storage donicia thornton
Will was an exceptional representative. He addressed all my questions and concerns. I will definitely be recommending family and friends!!
October 12, 2018
Google Public Storage 4EVADRIP llc
I had a pleasant experience when shopping for a storage unit. Will was a tremendous help. He was very knowledgeable of what I was looking for
September 28, 2018
Google Public Storage Douglas Edwards
Christian was amazing, helpful & very knowledgeable. Pleasure doing business with him!!!
September 8, 2018
Google Public Storage herbert aguilera
Christian was great!!!! Highly recommend this facility!
September 7, 2018
Google Public Storage Monet Whittington
Christian great service!
September 5, 2018
Google Public Storage Abena Kankam
Chris is very nice and very professional.. def. Reccomend
August 23, 2018
Google Public Storage Krylov Vladislav
Christian and Jessica, awesome work!
August 9, 2018
Google Public Storage Janet Ndikum
Jessica and Christian helped me with my transfer. Thank you guys!!! You are awesome!!!
August 3, 2018
Google Public Storage Tina Cross
Christian provides top notch service!!!
July 25, 2018
Google Public Storage Peter Ehrenpreis
Perfect in all ways, especially Christian, great customer service.
July 8, 2018
Google Public Storage Landa Millender
July 4, 2018
Google Public Storage Jimmy DuPree
Our family has been working with Christian since we’ve relocated to NoVA last year. The service and facilities have been top-notch.
June 25, 2018
Google Public Storage Libby McKnight
Raquel did a great job, helping me with my password and my list of people permitted to access my unit.
June 24, 2018
Google Public Storage Jesse Butz
I was helped by Christian, he was efficient and professional.
June 22, 2018
Google Public Storage Ricardo Ernesto Quiero Zamora
First time ever that I use a storage service and not sure about what to get, this guys offers a huge variety of sizes but most important, Jessica and Christian knows everything you need to know, they will help you deciding which might be the best fit for your stuff, and once you make your decision they will go in detail trough the paperwork you have to fill. At the end is not only about the unit I rent, is the service this guys provide what makes this place special.
June 18, 2018
Google Public Storage Maureen Davis
Everytime I come into the propety Christian always greets me with a smile and has a positive uplifting attitude. This business can use more employees like him.
May 29, 2018
Google Public Storage brenda reagan
Christian & Jessica-so nice & professional/ great prices, location, nice facility- hope to tell friends and co workers where to find the best deal in town! was a great experience!
May 29, 2018
Google Public Storage hailey quigley
I made my reservation online and within 5 minutes I got a call from the property manager asking to confirm my reservation. I stopped by to fill out the paperwork and Christian showed me the unit. This location is by far the best I have seen as they are all indoor and air conditioned. Christian was a huge help and had great customer service!
May 29, 2018
Google Public Storage Sarah Lydia AUBOUIN
Chris was friendly and very professional. Thanks for making it smooth and easy for us.
May 23, 2018
Google Public Storage Agnes Lee
Christian is very profrssional and kind!
May 23, 2018
Google Public Storage Kataliya Rudolph
I have 2 personal storage spaces and 1 business storage space here and am very pleased with the helpful and pleasant staff at this location. Christian has been wonderful in helping me every single visit. Thank you!!!
May 14, 2018
Google Public Storage Sean Vojtecky
I'm very pleased with the facility and management. Jessica is great! Every time we go in she's always smiling and very helpful.
April 26, 2018
Google Public Storage Caitlin Kelleghan
This Public Storage has wonderful customer services from start to finish and the units themselves are clean and well kept. Getting your stuff in and out is a breeze with automatic doors and carts available for your convenience! Keith made the check out fast and stress free! I will always come here for any storage needs in Fairfax.
April 2, 2018
Google Public Storage Iqra Maqsood
My mom has been a customer of this location for a while now, we have always recieved great service from Christian.
April 2, 2018
Google Public Storage Ann P.
This is the second time I’m using this Public Storage. I feel confident about my furnishings being stored here as it’s secure and in a great location that’s open/viewable from its surroundings. It was nice to see a familiar face when I went there today, two years from the first time I rented a unit. Christian is still there providing excellent customer service. I highly recommend this particular Public Storage location! Oh! And it’s kept clean! That’s a biggie for me.
April 2, 2018
Google Public Storage Maham Maqsood
I have been a long time customer at this location and have always received great service by Christian and the rest of the staff.
March 30, 2018
Google Public Storage Sue Cigler
March 26, 2018
Google Public Storage Simply.kaitlyncx (Kat)
I was looking for a convenient, reasonably priced, climate controlled facility and ended up here. The prices were comparable to others in the area. Clean facility. Restrooms available even when the office is closed. Would and have recommend to friends and family.
March 4, 2018
Google Public Storage Travis Blank (Sonofcell)
We received great service from Christian in setting up and touring the facility to find us the right unit for our upcoming move. Thank you!
February 26, 2018
Google Public Storage Malcom Jones Sr.
Awesome, Awesome, Awesome experience. Very clean inside and out. Professional, pleasant, friendly and service with a smile. I didn't want to leave but due to my schedule change I havw no choice. If my work bring me back to this area, Christian and his team will be the first I contact. Thank you Public Storage Waples Mill.
February 16, 2018
Google Public Storage Philicia Hood
Christian was great he helped me to pick the best storage space for my needs.
February 15, 2018
Google Public Storage Luz Kistler
Public storage is lucky to have someone like Christian Monje! Very detail oriented and awesome customer service!
February 14, 2018
Google Public Storage James Rychlik
Nice place
January 31, 2018
Google Public Storage Ashira Greene
Thank you, Public Storage on Waples Mill Road in Fairfax, VA! Over the last two years, my mother rented a storage unit for furniture and keepsakes from my grandmother. In the last three months, my mother and aunt would periodically sit on my grandmother’s couch in the rented storage unit and would determine what items went to family members and what items should be donated. They have just completed that process. Public Storage offered them a clean, easily accessible, affordable, and safe environment in which to do this work. Of course, it was bittersweet going through my grandmother’s things, but Public Storage was wonderful! The professional staff was outstanding, helping them at first to determine the right size unit, keeping them up to date on when bills were due, but most importantly they were always friendly and helpful. The staff greeted them with smiles and a kind word. In particular, one staff member named Christian was fantastic! They were not the only ones who appreciated Public Storage. Sometimes other renters would pass by and they would share a quick word. Everyone would agree they were lucky to find this particular storage unit. We highly recommend this facility!!
January 24, 2018
Google Public Storage Wendy Lopez
My mother and I moved here from California and were in need of a storage unit. Walked in to this location with no appointment it was also close to closing time and Christian greeted us as soon as we walked in. He was very helpful and knowledgeable. Glad we found this location.
January 9, 2018
Google Public Storage Alycia Martini
I got a call from the district manager and I am happily surprised to see they are addressing the issue that I had.
December 13, 2017
Google Public Storage Shareesa Corbin
Met with the property manager Christian and he was very knowledgeable and answered all my questions. The property was very clean and tidy. Will definitely refer my friends and family!
December 13, 2017
Google Public Storage Kiara Wise
Great customer service. Chris was very nice and helpful.
November 25, 2017
Google Public Storage Chris Davis
I was a long time customer of this facility and recently moved all of my stuff out. I didn't move out because of the facility - I moved out because I moved a couple years ago and the facility is not close to my new house. My honest assessment is that the people there are extremely nice and helpful. The facility is starting to show a little age, but it's still OK for a storage unit. No real complaints about the facility itself. A suggestion would be to just freshen it up a little. My only real complaint is that about every 18 months they hike your rent considerably. After a few years of this, you'll be paying a LOT more than when you started renting. If you are just planning to rent short-term, you should be OK. If you are planning on staying for a year or more, watch out. I'm not sure if all of these storage places are like this - I can only speak from my own experience. My new storage unit is a little farther out, but I'm getting a much bigger unit and paying a LOT less. Now, in a year or so I guess I'll see if they try to play the same game.
November 1, 2017
Google Public Storage Ursula Menson
I leased a unit from early 2015 to end of October 2017 and had no problems. It was clean, secure and well-maintained. On move-out, I almost had an issue and encountered Raquel in the office. She was friendly and understanding and while she couldn't help m herself, she put me in touch with her manager Devin Moreno who was very professional, pleasant and helpful. He took care of the issue expeditously and I left a happy customer. I have heard many horror stories about Public Storage in other states and locations but I had a positive experience at the Waples Mill location and I would recommend this location again.
October 20, 2017
Google Public Storage Canisha Garrett
When i went for an appointment to view a storage space, i was greeted as soon as i walked in. My visit/tour was given by Raquel. She was very helpful & even interacted with my son & even allowed him to assist her with locating our unit number. She made sure i knew how to get in & out of the gate using my code & how to lock & unlock my unit. She was very helpful. Because of her outstanding customer service i will make sure i recommend any people i know looking for a storage unit, to go & see Raquel!!
October 1, 2017
Google Public Storage Ghezal Zekrya
Great service! Jessica was wonderful. She was very pleasant, thorough and made this first time experience a very positive one for me. The storage units are nice and clean. Found my storage place!!!
September 23, 2017
Google Public Storage Jesse Hoptiak
Place is decent. Office is closed at random times so call before going to ensure someone is there to help you if needed
September 17, 2017
Google Public Storage Aaron Gardner
This is ok for a storage place. A little dirty in the main entrance of the storage area, doors were broke for almost two weeks so anything could get into the storage unit. I wouldn't be surprised if there are birds or other animals that got in to the storage unit.
September 9, 2017
Google Public Storage Sriram Rajan
September 7, 2017
Google Public Storage judy seed
Our daughter and son-in-law used this facility and really like it. We decided to go with their recommendation. The storage unit was very clean and well maintained. Also, Christian couldn't have been nicer. We felt very comfortable with our decision.
September 1, 2017
Google Public Storage Rayisha Goode
Thank you Christian for your genuine smile and postive attitude. You made my very first time renting with public storage a great experience . I will recommend anyone who needs to rent a storage space to come to you . Your the best!
August 28, 2017
Google Public Storage Maryory B
Christian was very helpful and friendly during my time there, he was very knowledgeable about all the questions and concerns I had. Highly recommend this location for anyone's storage needs!
July 19, 2017
Google Public Storage Jessica Twell
Christian was very prompt and professional. Thank you for your awesome service!!!
July 13, 2017
Google Public Storage louie malim
Access times are from 6:00am to 9:00pm , parking space and boxes for your items.Nice staff...clean place
June 18, 2017
Google Public Storage Gilda Saunders
Christian was super.
June 11, 2017
Google Public Storage cindy monzon
Christian was excellent! Thank you for helping me during the whole moving transition from California. Great customer service!!!
May 24, 2017
Google Public Storage Vinh Bui
I got good help from Ruth and there's a lot of merchandise stuff
April 13, 2017
Google Public Storage Lynnette Farrell
The team here is the BEST--helpful, friendly, efficient, and professional. Hat's off to Chris, Ruth, Jessica, and Ali!! The prices are set by the cimpany, but the atmosphere in the office is what makes the difference. Really awesome team. Thanks, Chris!
April 13, 2017
Google Public Storage F0xes
Highly recommend this place. I got the right storage after answering a few questions of what would suit my needs. Christian showed me a storage and explained to me how the pricing of the storage work. After selecting, he gave me the keys to the lock for my storage and helped me filled out the proper forms and gave me a detailed receipt.
March 27, 2017
Google Public Storage cindy roberson
I came into the property to find out pricing and Christian the property manager and Ruth were great ! They walked me to the space even told me what I needed to pack my items. Thank you public storage
March 24, 2017
Google Public Storage Jacinta Oduro
Christian and Ruth were so great with helping me in storage. They showed me which units I should get and tips on what I should do with packing my stuff. I would recommend this facility to everyone who wants good customer service and a clean place for storage.
February 28, 2017
Google Public Storage Brenda Villalobos
Christian was so helpful throughout my stay at this public storage, I can't say enough about this place or his service! Great price, clean and secure property, friendly people. Loved it! Highly recommended! Ask for Christian !
February 16, 2017
Google Public Storage Valeria
Christian was excellent. Thank you great customer service
January 28, 2017
Google Public Storage JAMES B
I have been a customer at this Waples Mill Rd Public Storage for years. This location is perfect for all my storage needs. Christian and Ruth are always there to help me too!
December 25, 2016
Google Public Storage jacob lusigi
Christian provided me with exceptional customer service!
November 28, 2016
Google Public Storage WombatThaBaws
Christian was awesome! Very professional and courteous!
November 27, 2016
Google Public Storage Linda Sol
Christian is awesome! We went through the detailed rental process and he was incredibly insightful in answering any and all questions and policies.
October 4, 2016
Google Public Storage Dina Arzpaima
We were very pleased with the facility and with Christian! He was so kind and helpful, and the whole experience was encouraging. Thank you, Public Storage!
August 30, 2016
Google Public Storage Porschea Johnson
Dear Fairfax! If you ever need to take care of any storage needs please do yourself a favor and come see Christian at the best public storage property. Very professional Speedy service with a smile thank you!!
August 24, 2016
Google Public Storage Danielle Wise
Angie was extremely nice and helpful! She provided excellent customer service when I needed it most! She answered all of our questions in a professional and friendly manner and helped us find the best storage solution for our needs. The great customer service we received was among the primary reason we rented at this location. Thanks Angie for a job well done!
August 14, 2016
Google Public Storage Itsss Desire
Christian is the man, very cool, professional and always willing to help. Great personality, highly motivated and very friendly. THANKS!
August 12, 2016
Google Public Storage Shayan Arzpaima
Christian handled my rental process precise and very professional.
July 12, 2016
Google Public Storage Christina Fagan
I've had my storage account for over a year and Christian, the property manager, is quite knowledgeable and always attentive to his customers. I highly recommend this facility to all my friends and family.
July 10, 2016
Google Public Storage Terry OMalley
And also...(I would give this place a ZERO-star review but Google forces to click on at least one star.) If Christian is so "patient", show up at the STROKE of opening or anywhere NEAR closing time and see just how "patient" he is; this is the Prop Mgr who starts his car TEN MINUTES before leaving and then rushes customers who may come in within those 10 minutes. I'll post photos of the horrific bathroom (particularly the encrusted floor area around the toilet) next time. Google should block the same IP addresses who marathon-review. Shady, shady, shady, this Public Storage facility.
June 29, 2016
Google Public Storage LA Queen
Chris is amazing. Ive had the best customer service ever with him. He is very pleasant. This location is lucky to have him.
June 5, 2016
Google Public Storage Teresita Quinones
Had a wonderful experience with Angie today; she is very patient, she provided us with helpful information that made our storage experience a 10. Thank you Angie!
May 9, 2016
Google Public Storage S L
Manager, Christian, was very helpful and courteous. Would recommend to others.
May 3, 2016
Google Public Storage Erika Ellyett
Chris has been wonderful. He is friendly, courteous, and always willing to go the extra mile. I love using this location for my storage needs.
April 23, 2016
Google Public Storage Bella Mar
Great customer service! very clean facility, and its easy to move my items into the facility with the trolley.
April 17, 2016
Google Public Storage Lisa Hansen
Great location, reasonably priced. Outstanding service from Angie.
March 18, 2016
Google Public Storage Karen Hall
Christian was excellent with customer service. I am out of state , my son goes to George Mason and he was very helpful! Very clean!
March 1, 2016
Google Public Storage Walter McFarland
I love this facility. Have used it for 3 years and have needed help several times always cheerfully given. It is clean convenient and well maintained. The latest staff--Angie and Christian are great folks and professional. I recommend this property highly.
January 20, 2016
Google Public Storage L Koehne
Christian and Valerie were very professional and friendly. They answered all my questions and helped me to decide on the best unit for me.
December 1, 2015
Google Public Storage Cleo Erfe
Christian was great....helped us all the way, which made renting easy. Congrats for having an efficient employee.
November 16, 2015
Google Public Storage Dj Theo
Had a great experience working with this team. They were really helpful in determining what storage unit best fit my needs. I didn't realize my new apartment did offer a larger storage closet :( I was in a bind and this location and its team were able to accommodate my storage needs. Great location and the hours work with my busy schedule. I would recommend this location to anyone looking for a convenient storage facility.
November 13, 2015
Google Public Storage Deepmala Ramnarine
November 11, 2015
Google Public Storage Emily
Had a great exeperice at this location had a young gentlemen by the name of Christian helped me out had a lot of patience was smiling the whole time and made me feel like a very important person thank you for your help I will more than likely to return to this location
October 30, 2015
Google Public Storage Sara Haider Perkins
Excellent facility; super clean and very safe and reliable. Christian helped us rent our unit, and he was extremely friendly, helpful and patient; he is what customer service should be all about. We really loved our experience here; would highly recommend to anyone.
October 22, 2015
Google Public Storage Arman Ghanei
This storage facility is clean and well maintained. Management staff is very professional and kind. It is gated and monitored. 5 large carts to move items are complementary. Rates are very reasonable given that all units are climate controlled. I highly recommend this location.
October 22, 2015
Google Public Storage Morgan
Christian was very patient with me and showed me exactly what size unit I needed. He was very friendly and answered all the questions I asked of him. I will definitely be doing business with Him and PS in the future! 5/5
October 20, 2015
Google Public Storage Sean Higgins
Staff is very friendly and helpful. They keep the place pretty clean also.
October 17, 2015
Google Public Storage Andrew James Gower-Anderson
Christian's service was top-notch and the faculty was wonderful we love everything about this location.
September 20, 2015
Google Public Storage Joanna B
This was our first time to rent a storage and Christian was great.
September 9, 2015
Google Public Storage Kim W
Christian was the person that helped me get my storage facility. He provided excellent customer service!!!
August 27, 2015
Google Public Storage Young n Susan
Public Storage at Waples Mill in Fairfax is an excellent, air conditioned facility with easy access. The facility is secure, well managed by Christian the on-site manager, and even though a bit pricy with some costs that aren't advertised, is actually well worth the money. We will certainly work with them again.
August 27, 2015
Google Public Storage Terry Hope
I have had a wonderful experience at this location and it is all because Christian is the best. He is professional, helpful and always willing to help the client. Thank you!
August 24, 2015
Google Public Storage Joy Pablo Hayes
Christian was the person who helped me get my storage facility. He was courteous, helpful, and always had a smile on his face. I also liked that he was personable and made sure that I was clear and understood the rules about renting. He did everything in a timely manner and when it was time to check out of my unit- it literally took a couple minutes. I would definitely recommend this Public Storage facility and will use it in the future.
July 20, 2015
Google Public Storage Stephanie Teneyck
Christian gave us a nice welcome when we stepped in and immediately Began working to see that our needs were met. He walked us through the process of deciding what type of unit we might need and gave us a good understanding of what the costs for the rental would entail. The whole process was made very simple and easy to do with his help. I would definitely recommend this service to friends and family.
July 18, 2015
Google Public Storage Cynthia Garde
Christian is excellent - he was kind and knowledgeable. He made it very easy to make a decision, particularly for a picky customer as myself. He provides accurate total costs on the spot, when asked, making the transaction and signing up all too easy. Angie was very helpful too. An excellent location with great people, for sure.
July 15, 2015
Google Public Storage Manuela Ceballos
Christian Monje was awesome and showed me the right storage size I needed. He was very nice, and answered all my questions!! I was extremely satisfied :) Thank you
July 15, 2015
Google Public Storage amanda bradby
Christian helped with my extremely stressful move today and I owe him a BIG thank you! This location and business knows how to treat it's customers and keep the process professional. Thanks for the help. christian monje is the best. thanks a lot
June 11, 2015
Google Public Storage Ellen Pittman
Just have to say that Christian Monje goes above and beyond to assist the customers. Thank you so much!!!
May 5, 2015
Google Public Storage Ellis Messian
Thanks Christian for the awesome customer service!!
May 5, 2015
Google Public Storage Chris Kreider
Christian Manje was extremely helpful! It was our first time using Public Storage and we will definitely be back!
March 16, 2015
Google Public Storage Joelle Torreele
Outstanding services by Christian Munje. Very friendly and courteous. Explained the paperwork details and how to manage the billing expectations. Facility is very clean, secure and with easy 24 hour access.
March 10, 2015
Google Public Storage Nayeli
Facility is clean and safe. Chris Monje was great! He gave me a tour, helpful move-in tips, and was very patient in answering all of my questions. Overall an amazing customer experience!
March 6, 2015
Google Public Storage Cindy Connors
very nice manager Chris
March 2, 2015
Google Public Storage Lily Aguinaga
Christian monje was great. Showed me everything I needed to know. Great customer service . and he made me feel welcomed. Great job:)
February 25, 2015
Google Public Storage Maria Rink
Chris is very professional and helpful. I had great, quick service!
February 23, 2015
Google Public Storage Shannon Johnson
super easy and efficient process. Christian Monje was a pleasure to work with. Christian helped my son select the right storage cube and processed all the paperwork so we could start using the cube immediately. outstanding & excellent service from him. Very happy! recommend this facility to everyone looking for a storage cube.
February 17, 2015
Google Public Storage Ernestine Bradby
My experience with this company was amazing. Christian monje has extensive knowledge with the units that are in the building. He showed me the exact size of the unit that i would need. i have not rented a unit yet, but i am most definitely recommending this storage facility to anyone that needs storage. He's also very knowledgeable and presents the company very professionally.
February 7, 2015
Google Public Storage Iso Stackz
I just moved from Kentucky to a smaller home and I have no space for all my things I searched all over Fairfax for storage and the customer service elsewhere was terrible. christian monje had showed me exactly what I needed and reassured me that all of my belongings were safe. I will definitely recommend this storage to my friends
December 27, 2014
Google Public Storage JEFF Carr
Wonderful experience. Christian Monje walked me through the process as a first time user. Clean facility, wonderful workers
December 14, 2014
Google Public Storage marc zaia
Christian Monje was very helpful. I was very indecisive on which storage unit to select however he took the time to show me more than a couple of units. He was very attentive and informative about the facility and features and benefits of the property. He was able to make the moving and storage process very easy.
November 2, 2014
Google Public Storage Ember Lee
My first time using Public Storage... Relief manager Christian Monje has helped me out signing contract and showing the storage unit in sufficient amount of time. He was also very informative and knowledgeable, which makes him very professional at his job. The place looks secure, reasonable price range and space. I signed up for the smallest unit in facility and the space can still fit a lot! If you're looking for short/long term unit to store your belongings, I definitely recommend this place.
August 25, 2014
Google Public Storage Kathy K
A clean, brightly light storage facility with a friendly and accommodating management crew. Chris will go out of his way to help you get set up.
August 5, 2014
Google Public Storage Lisa Ruffer Glodek
I worked with Jemal last month to set up a storage unit. I wasn't happy with the first unit he showed me but he was very accommodating to find a unit that suited my needs. The process was smooth and very easy and Jemal was a pleasure to work with!
June 28, 2014
Google Public Storage Marcela Osorio
Great service and price
June 25, 2014
Google Public Storage Kimberly Moser
Refreshing & exceptional customer service. Most storage places have disgruntled workers who u feel as tho u r bothering them. Deepmala was so fantastic. She walked me through all my concerns, was honest & efficient. Please give her a raise!! She deserves it! I would hire her into my business!! Thx so much Deepmala, u made my day!!
June 19, 2014
Google Public Storage Dathan Coleman
Jamal and Chris were so helpful when I moved in that's why I'm still a customer till this day. If there is something they can help with they will, trust me, cool group here.
May 17, 2014
Google Public Storage Marco Jenkins
May 9, 2014
Google Public Storage Jennifer Austin
Jemal and Chris were very professional and helpful in answering all of my questions. They are extremely helpful and friendly. This is what I call excellent service.Keep up the good work guys two thumbs up .
May 7, 2014
Google Public Storage Amy Mellender
I have had a storage unit at this location prior to Public Storage taking over the management. The transition was very smooth and without any problems. Last week I needed to rent a bigger unit and reserved it online and when I arrived to complete the paperwork Chris had everything complete and was even able to get the larger unit on the same floor as my current unit. He showed me two units and let me pick the one that I wanted. Chris also explained the process for moving out of my previous unit and when I needed to let them know it was vacant to avoid having to pay for another month.
April 28, 2014
Google Public Storage Matthew Aichele
April 4, 2014
Google Public Storage JOSE CARBALLO
Great storage location and good customer service from jemal.
March 28, 2014
Google Public Storage Ben Nigro
First impressions were the clean facilities and bright atmosphere. The gentlemen in the front office were polite, organized, and clear/concise when it came to explaining lease agreements, payments, etc. This made me feel very comfortable and made the whole process much less arduous than I had anticipated. Chris, the employee that assisted me, was very thorough. He walked me through the unit and was readily able to answer my questions related the storage unit, logistics, and move-in processes. Excellent!
March 24, 2014
Google Public Storage Beth Anderson
Very quick and efficient rental process. Jamal was very friendly, informative and thorough. The facility is very clean and perfect for my needs.
March 21, 2014
Google Public Storage Ted Jones
Great staff and close to my work.
March 3, 2014
Google Public Storage evgeniy5966
I was in a need for a storage in Fairfax and this location exceeded all my expectations. The building is very clean and so was a storage unit itself. Chris was very polite, professional, and helpful. He answered all the q's we had and helped with all our needs.
January 17, 2014
Google Public Storage Raghav Jindal
I went to this location to buy some merchandise & Mr. Gupta help me there a lot, he told me about the discounts also, I like the service a lot & would like to thank Public Storage for having such a great team looking after the customers, Cheers!
January 17, 2014
Google Public Storage Justin Clark
I visited this public storage location today in search of moving supplies. A gentleman by the name of Chris was able to help me find exactly what i needed. He was very polite and very helpful.