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Public Storage Self-Storage Units at 2818 Merrilee Drive, Fairfax, VA
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 56/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 56 /mo $ 80Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 119/mo
Medium 7.5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 119 /mo $ 170Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 145/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 145 /mo $ 183Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 201/moMedium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 201 /mo $ 263Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 210/mo
Large 10'x15'- ground floor
- outside unit, rollup door
- drive up access
$ 210 /mo $ 300Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 242/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 242 /mo $ 316Best Price Label+ one-time $29 admin fee1 unit left! -
10'x20'Online only price$ 301/mo
Large 10'x20'- ground floor
- climate controlled
- outside unit, rollup door
$ 301 /mo $ 379Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 305/mo
Large 10'x25'- ground floor
- climate controlled
- inside unit, rollup door
$ 305 /mo $ 407Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 472/mo
Parking 10'x30'- outside unit
- uncovered
- drive up access
- rv, boat, or vehicle
$ 472 /mo $ 496Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Fairfax
Resources from the Help Center
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Fairfax Storage Units off Lee Highway Near I-495
Fairfax storage units just off Lee Highway are also near I-496, I-66, and Route 50 for the ultimate in convenient storage in Northern Virginia. Whether you're commuting, heading out of state, or just want to get home quickly, this location is made for anyone on the go! It is also accessible via the Orange Metro line for anyone who would rather skip the traffic.
Your family doesn't have to trip over clutter any longer with one of our 10x10 storage units, which are perfect for getting extra furniture, sports equipment, or electronics out of sight and out of the way.
For larger jobs, get more done at your home or office with a 10x15 storage unit, great for four rooms worth of office supplies or inventory, or oversized furniture and boxes.
At Public Storage, no job is too small either. Our 5x5 storage units are here to help you finally finish cleaning out that hall closet,car trunk, or crawlspace.
Once you're done with storing your stuff, take advantage of how practical it is to get to Washington, DC from this location and treat yourself to a day touring the monuments, strolling along the National Mall, or marveling at the Air and Space Museum.
This location offers both indoor climate controlled storage unitsand outdoor drive up storage units for maximum accessibility. And when you book with our contactless eRental program, the power of self storage is truly in the palm of your hand. Find the perfect Public Storage unit for you today!
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 483)
In this office making me to come .
It was closed
While moving out, our movers found rats in the storage unit. There is no food in my storage unit, but it’s still gross and unhygienic. Nobody answers my calls or tries to help when I ask why there are rats. Please be cautious.
Malik helped me with my rental
The automated system wasn’t working for me so it was great to have Tom help me in person to get me in the unit.
10/10 would recommend property manager did a good job in assisting me
Maleik was very helpful in the entire process.
Great Employee 10/10
Please please please keep staff on site during work hours, it makes a tremendous difference, and helps both this location and the one nearby down the road.
When I moved out 3 months ago there were no staff. Nobody would confirm my move-out or inspect my unit despite two weeks. I had to pull strings and had a district manager across the nation help me out.
Thomas is a great and welcome addition. Thank you for your professionalism.
this new person name tom is a great person literally great help and patient and very supportive and calm and literally a great person overall and as getting started in the job he is doing amazing and recommend getting service from him !
Came to this place on my lunch break to try to see some storage areas in person so I can have an idea of what size I need to purchase and the door was locked. The lights were off so I called the number on the front of the building and the person that answered said they don’t know if anybody is working today at the site. Why open online and answer the phone for the business if nobody is there I explain to the person on the phone that I needed to see a unit today as I’m moving on Friday and they were completely unhelpful on getting an appointment for right now terrible service. Do not recommend somewhere that that you can’t physically see a unit before purchasing.
This is not a reflection on this property per se, but on Public Storage in general: Bad customer service, hidden fees, run-down units.
Great service
Great service.
Francine was extremely helpful and patient with my family and I. Thank you again for everything 😊
My family has used this location for our stores needs on different occasions and Francine has always been wonderful to work with
James has great customer service. He was very detailed when explaining the process of renting a storage. It was my first time renting a storage and James was patient with me which I very much appreciate. Thank you James!
The facility is always very clean and the staff is very friendly. Neada in particular has been very helpful recently and was able to get me a nice rate change.
Great service!!! Highly recommend! Very clean smells amazing for a storage unit surprisingly. Management friendly and well groomed. I recommend this storage facility. One of the cleanest storages I’ve ever been to!!!!!
James was very friendly, helpful, attentive and went out of his way to ensure I received the information I needed.
Very big and reasonably priced units. I think its unbeatable. And the staff were very helpful to us during the move ( Thank you Francine).
its very wonderful to get good and clear customer service that makes you feel that you are in the right place. I think I will advise my acquaintances to choose this site. I also wanna thank Francine she was very nice and helpful.
Great location - customer service is amazing!!!
Very clean and spacious units for my big furniture. This place was right on time because I’m in the middle of bad split and needed somewhere to host my belongings until I move again. Staff were very welcoming and pleasant as well! Highly recommend 10/10
Do recommend excellent customer service
Francine gave great customer Thanks for your help
Very professional person and super helpful
James made my move in experience seamless! He was extremely knowledgeable, helpful, professional & friendly. I will definitely recommend this location to anyone needing storage. Thanks again!
Awesome experience here. Francine is always incredibly nice and goes above and beyond.
Francine was so helpful despite having to manage two properties. Moving would have been a lot harder without her
I want to extend my sincere gratitude to Francine at Public Storage for her incredible support and understanding. Her empathetic approach and willingness to go the extra mile to accommodate my unique storage needs were truly commendable. The level of customer service provided by Francine was beyond my expectations and her helpful and friendly demeanor made a significant difference. I highly recommend this location for anyone in need of reliable and customer-focused storage services. Thank you, Francine, for making my experience so positive!
Great customer service and clean facility
Mr. Mohammad is a very nice helpful guy. He greeted me and facilitated all the information i needed. He showed me various options they have with different sizes and managed to help me with my reservation as i had difficulties in making the reservation. God bless this man who dedicates his time and effort to help customers of public storage.
James was a big help.
James was the most polite person I’ve ever meant, he was also really helpful and knowledgeable in assisting me with information needed in my upcoming storage selection.
This young man provided excellent customer service, had a tidy unit, and was very helpful. I'm delighted to tell that when I needed aid, I was handled in a way that everyone wishes they had. James Cypress, I'm very grateful for you.
Great and quick!
I always find Francine as
professional, friendly and helpful
Francine has been the person on duty for the last few times when I have come in person to public storage
I have found public storage personnel to want to be helpful to their client
This facility was very very clean staff was very respectful and helpful I would tell everyone to go to that location
My experience here was nothing but amazing. The customer service top notch.
Update, 2 up to 4 stars: One of the managers or employees at the site called me. Francine, I believe. Seems she is doing damage control, and is doing a good job, too. She addressed all of my issues below. She put in a request to IT to look at the app issue. I received a reset PW for the app, and actually just added my original PW. App seems to be working again. Glad she called.
The app to open the gates and manage your account has not been working for weeks. Yesterday the gates weren't working so they had one permanently open. There is hardly anyone in the office or on site because they are often at other locations. Short-staffed apparently, but there is never a note on the door as to when they will be back. So you have to call up the main PS number and deal with prompts and someone who is another state and cannot really help you with anything on-site.
CUSTOMER SERVICE IS AMAZING,& THE FACILITY IS CLEAN
Very professional and will definitely recommend.
clean and friendly staff.
made my experience smooth and fast.
The customer service here is excellent. The staff was very helpful and fast. I will be coming back to this location.
I had a great experience amazing customer service and a very good overall environment! Would recommend 100
Francine is amazing! She is friendly, helpful, and truly knowledgeable. Our interaction was the most positive and satisfying I've ever had with PS.
Let me start by saying this was the easiest process I’ve ever had dealing with the Storage. Francine was very respectful, knowledgeable, pleasant, professional, and very easy to talk to. I normally use U-Haul storage but since she was so Pleasant Public storage is my new home. I will also tell my friends and family members to come to public storage as well because of Francine. Once again thank you so much Francine and if I could I would give you 10 stars. And if the boss is reading this please give her a raise!
Very well mannered man … very knowledgeable … James treated me very well and instructed me for everything..
Thank GOD for his service for me
Very clean location .
Nice and celan good price and good customer service.
Francine has excellent customer service…Thanks for assisting me
I started paying $79 a month for a small unit. Now up t almost $300. Leaving at the end of May.
Excellent service from James
Wow! Was blown away from the customer service at this place.I highly recommend this location. Thanks for making my stay an easy stay,
I WENT TO INQUIRE ABOUT A 2 STORAGE UNITS AND JAMES WAS A HUGEEE HELP FOR ME. I WILL HIGHLY RECOMMEND NOT ONLY JAMES BUT THIS FACILITY. IT WAS CLEAN AND HE WAS VERY PROFESSIONAL! IF I COULD GIVE MORE STARS I WOULD
I normally don't do reviews but after the great experience I just had with James I am not stress free. This is my first time using public storage and I look forward to it.
Unreliable & very stingy!! They just care about money, not customer satisfaction 👎🏻
Great customer services and clean property
Just got excellent service opening an account from James at public storage. Very organized company!
James has wonderful customer service, he is very professional he was able to answer all the questions I needed help answering. I would highly recommend this place.
10/10
James was very helpful, He handled my issue very quickly. I will definitely recommend this storage place
Excellent service. James was very helpful. The space was just what we needed.
James was a very good helpful person very kind. Would recommend this public storage to everyone. Good customer service
Highly recommend ! This location was vey clean and well kept. James was extremely knowledgeable and provided professional customer service. James showed a genuine interest in the customers and their units. Thank you
James is a excellent worker he help a lot
Easy process reserving the unit, James was awesome and he helped me set up a unit for my in-laws.
James helped me downsize my storage unit as my needs changed and saved me a ton of money. He got me squared away really fast and answered all of my questions easily. I highly recommend going to this Public Storage
Offered a free storage unit and then took anything of value out. There were pictures to prove it. People dont want to come move your trash and pay for a truck rental, gas, mileage, time. I would not trust these people.
James was helpful, patient , and extremely knowledgeable .
Lovely gentleman, James, made it effortless and pleasant!
James is a helpful and efficient property manager. I had multiple changes to make with multiple units. James was able to come up with a solution that worked out perfectly. Thank you Sir.
James was great on customer service. Quick, clear and easy discussion. Great location.
Excellent service in getting a light repaired in the unit. Great location and the app works great to get in and out of the property easily without a key.
Very clean spaces and friendly front desk. But if you remain in your unit for an extended period ( not even half hour) the lights will shut off and you have to go out into the hall to motion to the light sensor to turn lights back on, so be careful if you are high up in your unit. It’s pitch dark
Great service
New update - I got an additional temporary unit 11/13/22 and Pari assisted. She’s great, very helpful and has a “can do” attitude. She got me the maximum discount rate (verified). Older review - great location, easy access, not unreasonable rates, and excellent people (especially like Archelle, Francine, et al) all make this a good experience. they're easy to work with and responsive. I would highly recommend. It’s right across from Home Depot and right near the main regional Post Office so I know a lot of Amazon, Etsy, and EBay businesses use this location for their climate controlled spaces (they have BOTH kinds and I have digital temp and humidity trackers on and they keep it right where it should be). They’re also updating the place with clearer signage, etc. Long term user at this location.
Pari was very helpful!!
Pari helped me in terms of figuring out the situation which I had in the storage. She is an amazing person and followed all my request throughout the process, she is a must go person.
James was very helpful in getting me situated. He helped me get into the gate after I overlooked a digit in the gate code and made the process of returning the provided lock and waiving the 3rd party insurance coverage a breeze.
They are literally never there during office hours. I’ve tried multiple times during the day now, and it is always locked and lights are turned off. Literally came at 11:30am on Friday, and they have the audacity to post the regular office hours on the door and in their voicemail. Ridiculously unprofessional, especially bc they make you physically return the lock that they force you to buy when signing (even though I have a previous PS lock).
Clean. Good service
Excellent service by Pari!
James did great job… He wait after hours working hours to show me unit,he transfer credits from my previous unit to something bigger,he offered to help me move staff… I wish all businesses have representives like James… Exceptional customer service!
James is the best, helped us get what we needed with minimal fuss.
Pari was very helpful and represented the company professionally.
Thank you great store
I was so overwhelmed after looking for a storage space after moving. I need some information and Pari was very kind and helpful from answering my questions efficiently to helping me with some of my items she was very polite. The location is well kept Thank you again
Hello,
Just wanted to share my wonderful experience I had at this particular Public Storage. I went to my unit and broke my lock from sliding my door up. I proceeded to the front desk where I greeted by Makajah. He handled the situation professionally and was very hospitabe. I highly recommend this storage unit. Public Storage is lucky to have a employee like Makajah. Great Job!
I am a customer at Lee Hwy. THERE IS NEVER ANYONE IN THE OFFICE! The kiosk did not drop me a lock and I was charged. I called Merrilee Drive for assistance. The person in the office told me they would be willing to assist me if I came in. Pari immediately helped with my problem, and my issue was resolved. She was very polite and willing to answer all my questions.
Great customer service !!! pari was very professional and knowledgeable even after stating she new a employee also loved how my storage unit was clean and accessible making things so convenient for me due to my disability great job will definitely be returning
Thank you for the fast and efficient service. I had some questions regarding the space and pricing after speaking to Pari she was able to explain everything her personality was outstanding. Very knowledgeable staff.
The service was excellent . The technician answered all my questions and addressed my concerns.
Makajah is very helpful! He greeted me, directed me to my storage unit and provided with the assistance that I needed. If you are looking for a storage facility, Public Storage is the place to go!
I had the pleasure of being assisted by a young lady by the name of Francine. She was very polite and informative needless to say because of her customer service alone this location will definitely be my go to for sure.
Omg this location is so professional when it comes to customer service. The young lady Francine was so helpful and knowledgeable. If you need help she’s the one!
Such horrible customer service by Makajah. He was so rude and didn’t want to help me with my issues and questions.
Excellent customer service. Makajah answered all my questions and concerns regarding my move.
Beware. These con-artists ripped me off by making me pay for a month's rent for an empty unit. I verbally told them that I was moving out on the last day of the month. I then went online and specified that I was moving out on the last day of the month. I then moved out on the last day of the month. The employees saw me moving out. I thought that was the end of the story. 8 days later I get a call about my account being overdue. I told the caller that I moved out at the end of the month as I indicated both verbally and online. He then told me that I had not removed the lock from the unit, so they assumed it was still occupied, despite SEEING me move out. I told them I was not informed that lock needed to be removed. For one, the lock is unusable anywhere except their storage unit lock. I went there and removed the lock and then he said I owed for the whole month, even though it was empty, because I didn't remove the lock. Now I'm out $500 for an empty storage unit. I highly discourage anyone from using this storage facility.
Makajah was very patient and professional while I was visiting the store/property. His customer service was awesome!!! Thanks Makajah again!
The staff member is so rude and unprofessional. He is constantly looking at his phone chatting, playing games while setting up your account. When asked questions he looks at you furious and replys in very derogatory and belittling manner just because his customers are foreigners he thinks he can bully you and not apply in any discounts and when you call the store after getting an storage unit he gives you false information and hangs up the phone when the conversation is not over yet. Public Storage needs to observe this employee’s behavior just for a day to understand who they have put behid the counter to represent their company at this location. I hope this review is followed upon because I fully stand by my comments as to how aweful and bullying an employee can be by making you feel unwelcome and absolutely unwanted. I was honestly about to take back my paperwork to go to another storage place but it had already been processed. He is a rude gentleman who needs to learn fundamentals of customer service before being trusted with a store.
I would like to thank Makajah for helping me secure my new unit and parking space very helpful thanks Mr Brown
I want to thank Makajah for all of his hardwork i would like to thank makajah for pointing me to the right location. I wish i could store in VA but I’ll be storing in MD but thanks Makajah for all of your help…
I wanna thank Makajah for all of his help that’s a lot will be storing next month and the boxes came in hand
Great Storage. Service is outstanding . Managers are very helpful if you need anything from them. Rooms/storages are clean and easy accessible.
Makajah Brown displayed excellent customer service. I needed a bigger storage unit because I had just moved to Fairfax and this Public Storage was close to my new residence. I had some questions and I talked to the manager Makajah. He answered all my questions, And was very polite and professional. By being Willing to talk and help me out has made this transitional move very smooth for me. If you need storage and you live in Fairfax, this is an awesome store that will give you a great and satisfying customer experience.
Not reliable! Once you are in, this storage increases your rent frequently because they know it is hard for you to move somewhere else, but I will.
Unprofessional property manager he is never at his desk on business hours. This is my 3rd time visiting and I saw others customer waiting and cursing too. I request PUBLIC STORAGE MANAGEMENT not to hear any lame excuses from property manager or employee because this is not one time thing. ✌🏼
Keisha was fast and friendly, a good face for your business
Thanks Makajah for making my experience great I will be back
Makajah Brown went above and beyond the scope of work to get the job done. He was very professional and knowledgeable and had great customer service!