Public Storage Self-Storage Units at 8523 Lee Hwy, Fairfax, VA

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Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
Office Hours
Mon-Sun Self Service - online & on-site eRental
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
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5'x5'Online only price$ 45/moSmall 5'x5'- Upstairs/elevator
$ 45/mo $60Best Price Label -
5'x5'Online only price$ 58/moSmall 5'x5'- Inside unit
- 1st Floor
$ 58/mo $77Best Price Label -
5'x10'Online only price$ 59/moSmall 5'x10'- Upstairs/elevator
$ 59/mo $79Best Price Label -
5'x10'Online only price$ 81/moSmall 5'x10'- Inside unit
- 1st Floor
$ 81/mo $108Best Price Label -
10'x10'Online only price$ 105/moMedium 10'x10'- Upstairs/elevator
$ 105/mo $140Best Price Label -
10'x20'Online only price$ 334/moLarge 10'x20'- Outside unit
- Drive-up access
$ 334/mo $445Best Price Label2 units left!
Nearby Self-Storage Locations
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Fairfax Storage Units Near I-66, I-95, and I-495
Find convenient storage in Fairfax near major highways I-66, I-95, and I-495. Store your stuff with ease and get back on the road home, to work, or just finishing everything on your to-do list quickly with this Fairfax location.
Don't let clutter get the best of you. Our 5x5 storage units are perfect for getting organized and getting sports equipment, bulky winter coats, luggage, and exercise gear out of the way at home.
We also offer 5x10 storage units which are great for appliances like mini fridges and window unit air conditioners, smaller furniture like chairs and coffee tables, and boxes of clothing and personal items. Why feel cramped at home when you can let Public Storage take those extra items off your hands?
For larger furniture and appliances, we offer 10x10 storage units to give you up to three rooms worth of storage space. And when you book an outdoor storage unit, you can easily drive up, unload, and drop off your bulky items without worrying about lugging them up stairs. For anyone who prefers to beat the weather and stay inside, we also offer indoor storage units at this location.
With quick access to three major highways, you can store your stuff and get anywhere you need to go, including Washington, DC destinations like the National Mall, the Freer Gallery of Art, or Union Station.
To make self storage even more convenient, use our eRental program to book a contactless move-in that fits your schedule today!
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 420)
This place is terrible. Dirty, terrible customer service, they never answer their phones, aren't in the office during posted business hours. Don't believe the fake 5 star reviews. I will NEVER use a public storage again, worst experience with a business I've had.
All around great service from property manager james very humbly professional
Very good price .
Good location and good price .
Buena localidad fácil de entrar y está limpia.
Self storage location Nice and easy to complete the rental .
Always clean and easy access with code. Thank you 😀
Great prices
Limpio y seguro buenos precios.
This property is very clean .
Propiedad segura y esta limpia.
Crean and secure
Muy limpia buen precio fácil acceso.
Good price Clean and easy accesos .
Limpio y seguro buenos precios.
Exelente.
Very clean I will recommend to my friend.
Clean property easy access.
Very clean.
Fácil acceso todo fue fácil y rápido muy buen precio.
Clean and secure.
Clean and secure .
Localidad limpia y segura.
Good location nice and clean.
Clean and secure easy access.
Nice and clean.
Good location property is clean and secure.
Clean and secure nice location easy access.
Francine was so helpful for me yesterday and got me into a storage unit on a Sunday afternoon, when I absolutely needed it most!!! Her customer service was impeccable and she is such a fine representative of your company!
Clean and secure.
Nice and clean.
Clean and secure.
Clean and easy access.
Nice location.
Clean and good price.
Good location.
Clean location and very good price.
James was great at setting up my dad and I without storage unit!
Nothing fancy but everything you need. App works great.
Nice locación clean and secure.
Clean and nice .
Clean location good price .
Clean and very secure place I will recommend to all my friends
Good acceso propieda limpia buen precio.
Clean secure place.
Clean and secure i will recoment this place .
Clean place nice price.
Good access and good price property is very clean.
clean and secure.
Clean location easy access .
Secure and clean .
Good location easy access.
Very clean location .
Nice location .
Clean and secure good price.
Necesito abd clean.
Clean and secure.
Good price clean property.
James was very helpful and had answers for all our questions.
Good price and clean .
Good price and clean property.
Good location clean good price.
Buena ubicación y local muy limpio.
Good location clean good price.
Clean property good location and price
Clean and secure I will recommend this place to my friend.
Good location clean and clean
There are obviously a lot of fake reviews on this location saying “good location, secure, clean” Those are not true! More than likely incentivized in some way. I have had a unit here for a long while and finally moved my stuff to another Public Storage facility. There used to be a person on site to help with issues, but they are never there and management do not return calls. Inside the units, they are separated by a thin piece of dry wall. The unit beside me moved in a desk and knocked in a big chunk of the drywall to my side. I called over 6 different times and left voice mails about this and no one ever answered or returned my calls. Your belongings will ABSOLUTELY mildew in these units if they are the inside ones. The temperature fluctuates from incredibly hot to very cold. The units are not advertised as climate controlled, but note, your electronics and such probably wouldn’t do well in the units. The whole inside of the facility is pungent with mildew. The locks they give you are circular, and they don’t work very well. I find myself finagling the keys in the lock and hoping it opens. They leave the main gate open for some reason during the work day so anyone can get into the storage area, and with how flimsy the units are, it would be easy to take people’s valuables. Pros: the location is a decent one overall. The price is relatively cheap, however I would rather pay just a little more for a better maintained building elsewhere. There are little carts you can use to help with your moving… if they are in your building (I have had to find them in other ones often times)
Good and secure locación.
Verte creando property good primero and acceso
Very good location clean and secure
Very clean an easy access .
Very Good place celan .
Very nice clean place
Very clean good good.
Good price and location it is very celan and secure.
Emab was very helpful, knowledgeable and thorough in assisting me with my Public Storage move in. Many thanks Tom
my first time using public storage.. it s#%ks.. the manager working their has nothing to do with his job. dont care for customers, dont give a crqp about anything basically. i waited to get an email for the gate access code for 3hrs. then the code wont work at the gate. called them 4 times to reset it and then the manager said , please come to the office which is q mile from the storage to get a nee code. ahh what? its a 6 digit code, you need my kidney for that? wasted 1more hour to try to fix it with customer service, and paid extra to my contractors for waiting. worst storage experience.. i would now rather rent a uhaul one way and you will get a free storage with it.
Ver clean locación good price
Good lo ation clean and secure .
Good price and location very clean
Very clean good price .
Clean property good price.
Just perfecto limpio y seguro
Very good location clean and secure
Easy access good price clean property.
This is the lesser of the three in the immediate area. No staffed office hours, long waits for someone to come from the other nearby location, unsealed concrete dusty, dirty floors and cheap drywall or plywood interior walls and doors, with narrow access. More expensive units up closer to Mosaic (on Lee Hwy) have superior garage type doors even on smallest inside units. But it was cheap and that's what I need for very short term use.
Buena localidad y los precios fantásticos.
Good locación clean ver good price.
Excelente localidad Super limpio
Clean property good price and good location
Very good location price and security are good as well .
Good price clean property .
Clean location everything was very easy.
Muy buena localidad, buen servicio, propiedad muy limpia
Never rent They something and charge more than that Be careful
Nice place, they have exactly what I need, excellent condition, organized and cleaned.
Nice location and fair pricing.
I have been renting from this location for several years and I'm very happy with the Management by Luis and Juanita. They are very professional, courteous, knowledgeable and respectful. They keep the property very clean and relate to the customers like family. This location is one of the best managed! You will not regret renting from this location.
Great facility with great service
Excelente property
👍
Makajah was very helpful!!!
James was very helpful with telling me the prices of the different spaces to help me find the right space for the price i was looking for he was very knowledgeable about how much I could fit in to each unit size I would definitely recommend this facility to friends
JAMES was very helpful with helping me find a unit I would recommend the facility to friends and family it was a nice pleasant move in and thanks to Mr. JAMES
I had a beautiful experience today at public storage, the help was amazing,very easy and I will always consider this location.
It was great
My move in was smooth and easy. Thank you to Makajah for all his help and guidance. I will be recommending you all to my family and friends for their storage needs. Thanks again!
The manager Makajah is very knowledgeable and funny! A little kindness goes a long way in someone’s day. Thank you!
I highly recommend this location for it's customer service and convenience. The manager Makajah Brown was very knowledgeable. I previously reserved a larger unit than needed, however Mr. Brown advised me on a smaller unit that would be better for me and cheaper!
New to the area, Mr. Mack Brown was helpful with storage needs very helpful and cute too😁😁
The customer service was stellar! Mr. Brown was very knowledgeable and polite in helping me with my storage unit. I recommend this place to all friends and family!
Great service Awesome staff. Clean faculties.
I had an unexpectedly pleasant experience at this self storage place after my reservation was not honored at another facility. Long story, but Mr. Brown saved me that day and was courteous while doing it. Thanks to him, I did not have to change my travel arrangements. I’ll keep doing business here.
Excellent customer service, Makajah Brown was very resourceful!
The level of customer service and professionalism provided by Makajah was second to none. Often time it goes unspoken on how customer service is pivotal to the longevity and prosperity of any business, product or commodity provided. Makajah exudes the qualities that all business owners would want their employees to have. He answered all my questions and was very efficient in accommodating my requests for the type of storage unit I would need. I recommend this location.
I highly recommend this location for it's accessibility and convenience. Makajah has been very professional and helpful. This location has by far provided the best experience and customer service. It will continue to be my #1 choice in the area.
I’m new to the area, I came to this facility to store some of my graphic supplies. There I met Mr. Makajah Brown who was very professional from the start. He explained all of my options gave me a tour of each one and he also told me about the current specials. I ended up choosing a unit that was perfect in size. Thank you Mr. Brown for all of your assistance! He is epitome a great operations manager! Thank you again Mr. Brown!
TLDR: Do yourself a favor and find another storage facility. I've had the worst experience with Public Storage. Stopped by the office for my SCHEDULED appointment to sign paperwork and the office was closed (during their business hours). The lights were off and the doors were locked. Came to the office the next morning, on my move-in date, only to find the office closed once again. I called their customer service multiple times, seeking support as I had movers in tow to unload my stuff. I was HUNG UP ON by their customer service. Out of desperation, I ended up signing up for a unit electronically and ended up with a storage unit with HOLES in the wall. I escalated the situation to the regional manager, Chris, who promised to remedy the mismanagement and provide a reimbursement. I followed up multiple times and nothing was ever done. Even the regional manager won't call you back.
I would recommend this Public Storage facility. I lived in an apartment near by and kept my extra items here for a year. There is easy in and out, clean units, adequate carts/elevators. Makajah, the property manager, is a pleasure to work with.
Makajah was able to help me get things done quickly & was able to provide my special requests. Thank you for amazing customer service.
Makajah was very professional and courteous throughout the course of our interaction. Knowledgeable on every question and concern I had. Definitely will be referring others to him. He will dial it up.
bien ubicado
Experience was great. I was helped by Makajah and I can appreciate how knowledgeable he was and was able to help me with my new storage space. Thank you for your phenomenal customer service. :)
Being that I had just relocated to the area, I needed a small storage space. When I called and spoke with Makajah he was very knowledgeable and assisted with finding the right amount of space that I needed. I would definitely recommend this location for your storage needs.
This facility is clean and the staff is courteous and respectful. They also practice appropriate social distancing and cleaning procedures. As a woman who is often alone while running errands, I also felt safe in the facility as I have not at many other similar types of businesses. Makajah Brown was extremely helpful and kind and assisted me quickly.
It’s a storage unit in a good location. Nice secure gate that tracks who is opening the gate. The office is stocked with moving items for purchase; boxes, tape, packing material, furniture padding, locks for the units. It’s nice to have that available. The only thing I was not happy with is, I asked if I could transfer the ownership of the unit to someone else. I was told the only way I could do that was to vacate the unit entirely and then move everything back in. Seems a little excessive to me. I don’t see why I can’t just transfer ownership to another party. Since the office is only open until 6 pm I was told someone had to come to the office and sign the papers before 6pm. if your coming in from out of town that’s a little hard to do. So we had to get another party to rent the unit for us. UPDATE: After less than a year our cost for the unit was raised from $231 to $302. 15 months ago the unit was $210. Outrageous increases. BEWARE!
Mr Gupta manager is very helpful and polite. Excellent service always. I an been here since one year. No problem
Mr Gupta provides excellent service I rented the space and no problem at all
Mr. Gupta helped me very well. It was a quick move in and took care very well.
Neadea is the most helpful person she has the best customer service personality she is so good with her customers I would recommend her to anyone love her
Mr.Gupta was very helpful and did a wonderful job. I recommend this place it’s very good. However there are some people that work here are not so good. So Mr.Gupta is the best choice to help with your public storage needs.
The manager on duty made the process very simple and easy. My only complaint is that I ordered a 10 x 10 storage unit and it’s upstairs (I guess the larger ones are all downstairs) and I’m going to be bringing a sofa bed two queen size beds and a dining table. that’s a lot of weight to try to balance on a dolly.
I came in to public storage and meet Neadea the pm and she had amazing customer service thank you Neadea for having such outstanding knowledge on getting a space.
Naedea was very helpful when I spoke with her. She was knowledgeable about all the services and promotions to help clients. She even was able to give me help with the size I would need to rent. Thanks for all your help and patience!
Mr Gupta manager is excellent service person.I liked this location
Gupta had excellent service today and made the moving out process simple!
Gupta shows me easy moving process and excellent service today
Tommie Did a very good job helping me to day
Mr Gupta excellent service
Gupta really helped me to check out smoothly. Thank you!
Excellent service by the manager Mr Gupta.Nest and clean storage.Recommed this Location
Mr Gupta is exellent manager. Exellent service always
Mr. Gupta was very helpful!
Manager Gupta was very helpful during my checkout . In fact he called on the day to inquire about the time when i would be vacating and explained me the process.
Mr Gupta explained me moving process today very nice and helpful
Mr Gupta is exellent manager and provides me great service always
Carley was extraordinary, she effectively got me a storage unit! Plus she has an outstanding personality
I just get a place from you and really appreciate the good service and quick Thank to Carly for the good work
The customer service is AMAZING I went last two day ago I met the guy yahya I went there and he helped me ALOT! And he’s a kind person! :D and there was fast service EVER! And thank you all so much people who work at the public storage!.
Awesome storage unit! Carley was amazing and stayed after hours to ensure I was taken care of. Great customer service!
Very friendly service and great facility!
Great service!
Mr Gupta manager is very helpful today and resolved my concerns. I liked the service and storage
Great service. Yahya was extremely pleasant and helpful. Also the rate are extremely reasonable, considering the location.
Had concerns with this company and their periodic rate increases. Posted a review and much to my surprise received a call from the District Manager the next morning. While rate increase are policy with any storage facility, her willingness to listen and make some effort to help my situation was greatly appreciated. They didn’t ignore but demonstrated willingness to talk with their customers immediately and do what they could to resolve their concerns. Appreciate that effort. Not common today in many large businesses. She did make me feel like my opinion mattered.
Mr. Gupta gives me excellent service and displays professionalism at every visit. He makes renting here that much better.
Great guys thank you so much for everything you are The man in Yahya 100 stars
Had an excellent experience while setting up my storage rental. Found an excellent online deal, and Yahya was professional with setting it all up. Clear communication, instructions, and service. Highly recommended.
Very convenient location, polite staff and very clean. 5/5 would use again. I stored my things with Public Storage in Merrifield for three months while moving and move in and out was very smooth and the unit was spacious and climate controlled. It was also very convenient to buy packing supplies and cardboard boxes at their office and their staff was extremely helpful and understanding when we had issues with our moving company on our move out date.
Met a gentleman by name Carlos on duty. Very professional. Took time to enlighten me on all available options at my disposal. Walk with me on the hot and humid day to show me sample of the facility. Really satisfied
Karyn went above and beyond to help my needs. She deserves five stars. Property however never fix the bathroom in the time that I was there. And if you have to extend your stay even just a couple days into the month you are charged for the entire month. Make sure you read the very fine print. Also they have to keep the carts locked up because people steal them so sometimes there's a cart to load your stuff and sometimes there is not. Some of the sheds have damage so make sure to photograph that damage prior to unloading your stuff. As I say Karyn was excellent. Customer service above her and maintenance above her leave a lot to be desired
I came to the Lee Hwy location to get some information about storage and the Property Manager Karyn was friendly and informative i would recommend this location
Great experience was little skeptical when seen everything got the storage lachrista helped me out with understanding the charges and explained my lease very clearly and will definetly reccommend
We have been renting our storage room for almost 6 months so far and the pricing is very competitive with the other storage facilities in the area. We received some aggressive price discounts in the first two months. Today we began to pull our stored boxes in preparation to liquidate our stores possessions. Shawn, the manager was so helpful and lent us an additional cart to move our items. We should be moved by the end of this week, but we will let others know of our positive experiences with Public Storage.
Karyn helped me with everything.. She was so helpful and even in the rain and cold showed us around the property...
Karyn was very helpful and accommodating as she answered my questions and showed me potential units.
Sourab was great, he got me in and out of the office quickly when getting the storage unit. The unit itself is... a storage unit; can't complain.
So far so good. Karyn has been very helpful even showing me units on a rainy blustery day. She described the storage units and gave me many options. Good personal service.... thank you
Very clean and gated. Has both climate controlled and non-controlled units
Karyn was awesome helping us find a unit for us. Sweet as pie!!!
Carlos & Mike were so professional in helping us get a good storage space for our needs. I highly recommend this location.
Terrible customer service, RUDE agents! Price went up $8/month over the last three days, and when I called to ask if I could get the lower price, agent mocked me for not booking early. She was the opposite of helpful. I have used Public Storage in the past and have almost always had bad experiences with their customer service.
Shawn was very informative! He clearly explained my lease and my unit. Great business. Shawn came through again in October 2019. Thanks!
Good work
Karyn is very help good customer service
Mr Gupta provides me excellent service always. Neat and clean property. Recommend this property
Old property could use some care but the service is good. I usually buy boxes from here, there's plenty of variety in packing supplies and the staff is always nice.
Friendly staff
Good service
Great person Carlos
Carlos was very helpful. Great experience!
Not the prettiest property but you get what you pay for and the staff was pleasant enough.
Office person was very nice and helpful.
Sam's demeanor is calming. Hes not of many words but he was helpful. He also cleaned the debris out of the unit and in front of the unit to make sure it was to my liking. He even removes the webs on the lift of the gate. I appreciated his help and knowledge. Thanks Sam!!!
Recommend this with complete support. The professional commitment and expertise of the personnel exceed any commercial interaction in the state. Shawn provided a complete orientation and education to the simple act of renting a storage unit. Thank you for the caring and communication.
Great location. Wonderful management . Mr. Shawn is very knowledgeable and very professional. I Highly recommend this facility. I have seen how Mr. Shawn inspect and maintain the facility clean at all times. Like
Shawn met with my wife and I and showed us a storage unit that met our needs. He was very professional and explained all the regulations.
Thank you very much
Guy at front desk was easy to work with. I would use again just because of how easy they were.
Great place to rent storage from! The on-site manager, Sam, was very helpful setting me up and careful explained the whole process. He gave clear instructions on how to enter and exit the facility and even guided me to my storage unit! After I finished my move closing my account was quick and easy and done through Sam. Highly recommend this place.
Mr Gupta gave me excellent service today . Recommend this location
Mr Samuel gave me great service while I was purchasing merchandise at this location recently, he was very professional in offering me the discounted prices on the merchandise which helped me save time n money, thanks Samuel keep up the good work.
Very disappointed with the Public Storage Facility. I've rented from other Public Storage and other companies, and this is the only facility that has (1) cart for the entire facility and it's chained up and you have to leave ID to use and it's not available during times when the office is closed. People are in out of the units on a regular basis and you have to bring your own dolly to get large items to your unit. Also, you can wait over an hour until your turn since the facility only has one. My other facility had at least (2) carts at each door which makes sense for any storage facility.
There’s not enough stars to give Public Storage. Especially Sam,the guy who helped us. Super nice and very professional, the paperwork processing was quick and smooth. I honestly recommend their service.
Amazing staff!!!
I highly recommend Public Storage at 8523 Lee highway. Their services and leadership were excellent ! After using their units for household items and moving out today, I can’t speak highly enough of their manager Katelyn. She stepped in and made a stressful event (moving) easy and stress free! And to top it off , Katelyn tracked me down after hours to return my drivers license after I left it at the management office. Now that’s what I call going above and beyond!
The property manager gave me excellent service
Mr Gupta gave me exellent service today
Mr Gupta and Sam property managers gave us great service and discounts today .I appreciate
Mr Gupta property manager provide me excellent service when ever I needs. I recommends this location
Me Gupta property manager gave me excellent service today.Recommend this property
Friendly staff, explained everything thoroughly yet efficiently. Convent location.
Public Storage has been a horrible experience. Management is horrible. The Manager Andrea and Sam both said they would fix and work with me but they never returned my phone call. They have taken my money and lied about refunding it. They also have charged me fees when I have proof of paying my unit bill on time. Please stay away and do not huge Public Storage. It will only cause headaches and stress. This is an unethical organization that lies and does not treat you with the respect you deserve.
The Public Storage employee on duty during my visit, Ivan, gave me the most friendly, helpful service. It was really a pleasure doing business with someone who is interested in old fashion service and meeting his customer's needs and making every thing go smoothly. I got five -star service.
Helpful staff. Inexpensive. Looks a bit on the older side. Will use again if I need!
PUBLIC Storage has great service and PM Thomas helped to find best space.
Mr Gupta gave me excellent service today
Mr Gupta excellent service today
Gupta..excellent service today. 👍🏼
Ivan, the office manager, at the 8523 Lee Hwy, Fairfax, VA 22031 storage facility is indeed "A1" in all areas of customer support and management. He has the knowledge, the courtesy and the attitude that is needed for someone who is stressed about the tediousness of moving. Ivan answered all my questions simply and directly, took the time to show me several available units to choose from, offered all available supplies that I needed to better protect my belongings; I could go on and on, but in brief I would say "top notch" customer service. Kudos to Public Storage management for extending their professionalism through hiring good and nice people like Ivan. Thank you Ivan, you are the best! - Marwan
very professional and helpful and I will recommend to my friends and family and a good place to do business.
I had an excellent customer service by Gupta. I will definitely rent from him again and highly recommend this property.
Mr Gupta was very helpful. Would recommend again
they help a lot was so worried about getting a storage but wesley helped me to understand
Mr. Gupta gave me a good service and showed me the different sizes and told me about the promotions available. Excellent service.
This storage has awesome customer service. My helper was Mary she was amazing. The storage is clean and well organized.
Mr Gupta manager did very good job and service !!!
Mary is very courteous. Highly recommended!
Mary Nauheimer customer service was exemplary. She made the process simple and had the accurate answers to all my questions. I would recommend this Public Storage..
Mary showed me excellent customer service skills and explained everything for what I needed! Her smile gives 5 star treatment! I will reccomemd to all my friends!
Great Service! We worked with Mary to check in and go over the paper work. She was a delight and very helpful during the whole process. The check-in was a breeze. We went over the forms, looked over our storage unit and got the keys. I took a star off because there were a few metal wall frames (the 2x4 ones) were bent out of shape and the concrete floor had the residual stains from some old oil/grease leakage.
Mary, the property manager, was extremely helpful and pleasant, and had me signed up and familiar with my new space in no time at all. She knows the business well and answered all my questions easily. Definitely a 5-star facility!
I never rented a storage space before so i decided to call this location to get pricing and availability for starts. Carlos was very helpful and friendly when he answered the phone and gave me prices on the units and the sizes available.
Because there's no rides
The new property manager Mary was absolutely excellent. She was so friendly,good spirits even made me feel at home. The service is incredible and sufficient. I would recommend this store and location to all my friends and anyone looking to rent a place to store their belongings. It was the best customer service i have ever experienced. She showed me some packing tips that i hadn't thought of. She is very knowledgeable about what she does for her job and passionate as well and takes it too the next level of customer service. Thank you so much for helping me and making everything so easy and such a wonderful experience.
como puedo pagar online
I rented a space here, its conveniently located along route 29 near 66 and route 495. The staff was super friendly and helped me rent the unit, showed me the space and emailed me all the information needed to upkeep the unit while storing my goods. the property is clean and well maintained and secured with fence and barbed wire.
Alexandra (Manager) @Public Storage on 8523 Lee Hwy, Fairfax, VA 22031 was very courteous, helpful and prompt in providing me on all the information I needed on the different storage units (sizes/prices) available for me. Thank You.
As a business owner, I have had to move around from unit to unit sometimes from facility to facility. Doing so is such a big headache, but when doing so the employees at Public Storage are very helpful and kind. Public Storage makes our lives a little easier by receiving our packages for us and notifying us that they have arrived. They are great!
My husband and I came into the store to get some info about storage sizes and pricing. We needed something big enough to fit some furniture and tons of boxes. Alex was very helpful in answering our questions and giving us info we needed. Told her it’d be for about a year while my husband would be gone for deployment, while I stayed in state until we move again. With that she gave us options and pricing. So we will definitely be renting with Public Storage!
Great Service. I really appreciate the hospitality !
Smooth check-in. Nice service. Clean space.
The best experience for move in, move out. Easy gate access open late. I have to add that Alex is really what made the whole experience 5 stars! If I could give 6 I would do so. Alex is very professional,courteous and overall excellent in providing customer service and satisfaction. Personally some of the best customer service ever experienced.
Thank you Alex. Your customer service always exceeded our expectations.
Alex was great. Since the time I moved in till the time I had to move out she was very helpful. The units are great, very spacious can't express how lucky I was to have found this unit. Thanks Alex for your professionalism.
Alex was very helpful and understanding of my moving needs. She did her best to accommodate me and offered several solutions that I could use. I appreciate her thoughtfulness which is hard to find!
Gupta was very helpful with my issues.
Alex was wonderful! 5 stars all the way!
Alex is the best!
Quick service, everything I needed to do efficiently and accurately!
Alex is wonderful. She was nothing but awesome. Explained everything well. Best experience.
Moves some stuff for a friend and Alex was extremely helpful and professional! Will come again.
This was the closest to my house and I had to get boxes for moving out last week or so. Girl up front (Alex?) was helpful and quick. Helped me take some boxes to my car because I kept dropping them. Thank you for your kindness.
Was helped by Gupta today and he gave me excellent and speedy service. He was very accommodating and informative. I will recommend public storage to others.
Mr Gupta gave me a great service .I recommend this property
Gupta and Sarob are great. Easy access.
Nate was very friendly and helpful! We had a very smooth transaction. He is knowledgeable of what the company offer to clients. His one of a kind. The company should keep employees like him!
Mr Gupta gave me excellent service today.I liked the property
MR Gupta provided me wit good service today,
We have been here for a while and Sourab had been nothing but great to us and shows us his utmost respect and we couldn't be an happier with how things are here.
Great job by Gupta. Quick, easy and efficient. Excellent service.
Mr Gupta was Awesome! He took great care of me during my move. I always choose Public Storage.
I was simply trying to buy a boxes, but finally I didn't , the reason was a system problem that didn't shows a complete transaction payment. I been charged from my bank account for 72 $ and a merchant refused to give me any boxes, and I had to call my bank, lost my money and time .
Sourab was very nice and very kind to My dad and I. He made sure we understood everything and the Facility looked very nice and clean. My dad and I would rent another unit again from his Public Storage location.
Nice management
Mr Sourab. Very friendly, very helpful Is good location and good prices!!
Good service
Sourab was very nice.
Very friendly management. Sourab very helpful and friendly.
Very good price compare to other public storages in this area of course if you do not care about the climate control. Surab(the manager) is a good guy, he helped me to get a good deal and he explained all the costs, fees and options. I am very happy with them.
This storage location perfectly served my needs. The manager Sourab was very professional,responsive and helpful. Highly recommended.
Good staff, good location for us. We will come again! Come see Gupta!
Mr Gupta, the property manager is very polite and knowledgable manager. He always. Provide nice customer service. I recommend this facility to everyone
Muhammad was very helpfull thanks.
Very easy move in procedures. Great customer service and location.
Muhammed provided great service and was quick with his business. Also cheap prices. Better than what I found from other places around the area.
Muhammad was very accommodating and had excellent customer service skills
Muhammad is nice service provider like him personally will recommend this location to others thanks.
Muhammad was extremely helpful and accommodating. Great service.
Very nice customers service it was very pleasant to meet mr.sourab
Muhammad was awesome like his services will recommend this location to others.
Muhammad khan is best. he gave us a wonderful service. Thanks
Muhammad was so helpful with my move in thanks to make my move in as easy as I was expecting.
Too bad that they force customers to buy the insurance ,insurance should be optional, with that they just make the bill get higher.
Muhammed was really helpful at the moving time I was getting problems to Change my reservation name but he change it and now I'm on the page with my friend. Thanks Mr Muhammed
Great helpful service from Mohammad
Muhammad is awasome
Muhammad excelente job like the way he treated us.
April is amazing she made my move in very easy very amazing attitude it's hard to find people who are very customer service oriented and willing to help Ivan was great too held it down
Very professional, friendly and helpful. Great to do business with
First time I have ever rented a storage unit and Muhammed was excellent. Very helpful!
Muhammad is very helpful during my rental process will recommend this location to my friends and family.
Muhammad was good when we moved inn he helped us for all our needs like location. as well defiantly will recommend this location to others.
Muhammad help me every time when i came into the office highighly recomend this location.
Muhammad nice service with good prices thanks will recommend this location to my family and friends.
Muhammad was really helpful during my move out I will recommend this location to my friends and family.
Muhammad PM is very helpful and explained everything throughly. Was in and out in 10 minutes. Excellent location and service.
Muhammad was very helpful throughout. I really appreciate his support.
Mohammed is very helpful and friendly
Muhammad excellent job.
This public storage is placed right on the road and the storage agent Mohammed had been very helpful. Highly recommended.
Muhammad it was nice experienc with you
I'm just moving out but my experience was really fantastic here mr Muhammad was very helpful during my stay here will come again if I need storage space and also recommend this location to others
Muhammad is very helpfull all the time when i need storage space and thats why i came here 4th time in last few years i like the location and its very familiar for me i will also recommend this location to my friends and family thanks.
Muhammad was very professional and exceptionally helpful. It was a pleasure doing business with him.
Muhammad was very helpful and friendly with my moving process. I recommend anyone who needs a storage space to go this place.
Very disappointed. Terrible customer service. Faculties are old and poorly maintained. Moved out prior to end of contract. Provided verbal notice to on site manager. Manager did not close my account and is charging me fraudulent fees for days I did not rent or use the unit. Manager now refuses to return my phone calls. Extremely dissatisfied, do not recommend.
I was helped by Mohammad and Sourab they were very friendly and the customer service was excellent. they helped me to choose the right storage provided me with all the information i needed. i really enjoyed the experience, and i highly recommend this property for any one is looking to rent a storage.
the manager sourav is very nice guy for me to give right behavior for helping when i was the to store my things.
I was there on Thursday mr.sourab gave me good customer service had a question of storage rate manager was well informed and guided me very pleasant expirence.
Sourab has been very helpful with moving materials and checking with me often to see if I need any further assistance with my move.
Highly recommend this property! Sourab Bali helped me determine what kind and size of boxes I will need for the items I plan to store including other necessary moving essentials. He was very professional and answered all my questions. Excellent customer service.
Muhammad Very professional service Thanks to do business with you
Muhammad awesome
My family and I needed temporary storage in preparation for moving and this was the perfect place for us. We kept some of our stuff for 2 months and never had an issue. Muhammad is very helpful and the whole leasing process was pretty quick and easy. Online payment is also a good feature. I recommend this PS location for your storage needs.
شباط Muhammad and Sal were very helpful I like the place and will recommend my family and friends.
Got what i need good place to store goods Thanks Muhammad.
Muhammad offered great advice and service!
Muhammad was a really helpful to me. so, i recommend any one how need a storage to come here.
Muhammad It was great working with Muhammad, and he was very helpful in assisting me.
Muhammed excellent customer service. Great attitude and support.
Theresa was a blessing. She made me feel comfortable and secure about my storage needs. I feel my belongings will be safe , and my questions and/or needs pleasantly answered. Again Thanks
Muhammad is very helpful and made our storage experience very easy, he provided us excellent customer service, very professional. This is the first time in our life, we are renting a storage place, we have no clue and he helped us to choose the right size and he explained all the process without any complication, he is very pleasant guy, willing to help anyone who walks through that door with any questions. We are very satisfied with his service. I would highly recommend his location to all my families, relatives, friends and coworkers. OUTSTANDING SERVICE!!! THANK YOU!!!
Muhammad was very professional and helpful. I am very satisfied.
Muhammad. Did a great job. Everything was easy. Highly recommend
Good
Muhammad
Muhammad provided exceptional customer service and made the whole process easy.
Mohammed was pleasant Nd a big help in getting me exactly what I wanted
Grw job by Muhammad! True professional and great assistance in all we needed
Muhammad was very helpful and thorough.
Muhammad does the paper work quickly.
Muhammad was wonderful!
Muhammad is a great person he help me to get a right size space like his service and will recond this location to others.
I'm happy with this person name Muhammad nice service provider :-)
The fact is that person the name in Muhammad is a great service provider love to do a business with him also recommend his location with family and friends Thanks a lot mr Muhammad
Muhammad, helped me a lot with all the needs. Great customer service!
Beware of the hidden charges. We were surprised when this place added fees like insurance and an administration fee after we had already determined a price. It felt like a trick to advertise one low price and sneak in more fees right as we were about to sign up. The interior of the property is not very clean and the unit walls are flimsy. They do not feel secure
Mohammad has been very helpful and great service
Muhammad is great and kind salesman
Muhammad is a great person to work with. Very helpful and made my storage experience very easy. I would highly recommend.
The service was prefect I'm keep doing wat ur doing thanx a million naz
Muhammd is best service provider.
Customer service is great and wouldn't move to any other location. Muhammad is the best!!
Muhammad. Great quick service. Reliable and respectful.
Everything looked good. Thanks Muhammad!
quick service by Muhammad.
Muhammad was nice with us we like his service.
Muhammad was very helpful and courteous! Highly recommended.
Muhammad was awesome and very helpful!
Muhammad and Mr. Shah did a really good job helping me to find my unit.
Location is near my place so very convenient. The staff is very friendly and accommodating.
great service!! from Muhammad!
Great service
muhammad nice service
Muhammad is very hard worker like his way of dealing also like the location will Redmond to others. Thanks
Mohammed was great!!
Muhammmad & Nazish
Muhamaad nice service will recmond other your location thanks
Muhammad and Nazish were awesome great service.
Great service and prompt
Muhammad was very helpful and gave us great service. We would highly recommend this storage place.
Love it the service come here if you need good service.
Muhammad and Qasim great job getting us in the perfect storage unit for college stuff.
Muhammad is very helpful and conscientious - made sure we were all set and answered our questions.
Muhammad and Qasin we're extremely professional and helpful. I fully endorse
Awesome service.
Mohamed is knowledgeable on what he is doing and customer friendly. He showed me the various options available to make an economic decision. Thank you for having him here and please keep it up.
Muhamed was very helpful and professional.
Sim is helpful and professional
Muhammad was very helpful and cheerful.
Quick and easy
Great service I came here to pay my rent for this month I ask ask some questions Muhammad help me to give answers next month I have plan to move in samal unit he said its easy process.
Love it nice service
I was here with my movers to store my stuff Muhammad deal me very nicely I like the location will recommend this location to my family and friends.
Muhammad was very helpful in explaining our options and helping us select the best size unit for our storage needs. He was very flexible when I needed to change our appointment. He provided excellent customer service.
Nice management good location
Muhammad was very helpful in selecting the correct size unit for our company and providing excellent customer service!
Very good
Mr muhammad was really helpful when I need a storage help me whit a perfect size for all my stuffs really could not ask for more really professional recommend this to all in storage need.
Mr Ishaq was really helpful really professional answer all my questions I would really recommend this storage to everyone
Nice place to store stuff professional management mr muhammad and samina they are very helpfull I'm glad to take there service.
I had a great experience from this location, they have been extremely helpful for everything i needed and the service was great.
I went to purchase some merchandise had a very good experience with the sales person, very knowledgeable and friendly Keep it up!!
Was nice experience with Muhammad and Samina they are rocking well done guys.
Incredible service was shopping around and looking for 10X20 he have it with low price I like the property and I'm sure my stuff will be secure Muhammad your are incredible as well.
Love the lication muhammad awesome service keep it up.
Muhammad is great service provider I'm gal he serve me i like his way of dealing will come back and also recommend my family and friends⭐️⭐️⭐️⭐️⭐️
Muhammed u r d best. I really enjoyed ur service. Will defnitly recommend my friends. Take care
Awesome service I like the prices will come back in future.
Muhammad and Samina they were awesome nice service will do recommend location to others.
Easy check-in process, friendly staff.
I came here for shop I'm glad I get what I want Muhammad and Samina did a great job.
Fantastic, Muhammad was very helpful!
I always come here and managers treat me nicely I'm happy with there service specially mr Muhammad and I will recommend this place to other this is good place to store there goods.
Awsome service Muhammad was very attentive! A+
I had a great experience at this local Public Storage facility. The staff (Fatima and E. Aziz) were excellent and went out of their way to help me. I highly recommend this facility because of the great service I received.
My experience with this Public Storage Facility has always been exceptional. I've especially been impressed with the customer service I receive particularly by Camara and Jamal. They are always professional, kind and helpful. I would recommend this facility to anyone having storage needs. They definitely get five stars from me!
Muhammed provided great check out service. It was extremely hot during the move out time and I was given ice cold water. It was kind and very much appreciated! Thanks, again!
Thanks Muhammad for your great job..A+++++ good price and excellent management.
My wife and I sold our home and moved into an apartment. We needed to temporarily store boxes and some furniture. I checked a number of companies, but selected the Public Storage in Fairfax on Lee Hwy. The folks there gave me good rate for storage room and were very helpful to make sure I get everything I need. I would recommend my family and friends for future need to this public storage location. Thank you for all your help Mr Afridi and Mr. Aziz. I would not hesitate to do future business with your company.
I had storage need and I shop around a lot and found this place. Mr. Afridi and Mr. Aziz were very helpful, they give me good rate for storage room and very helpful to make sure I get everything I need. I would recommend my family and friends for future need of public storage need. Thank you for all your help Mr Afridi and Mr. Aziz and hope to do future business with your company, once again thanks.
I needed at temporary storage place for my stuff and heard good reviews on Public Storage place in Merrifield, VA. I had good experiences with both employees Aziz and Mohammed in my time of need, and they were both good and knowledgeable of my need of storage, what I needed and for the stuff. I had good experience and will recommend to my family and friends, thanks for all your help.
thanks a lot for mr mohammed he help me all the time :)