Public Storage Self-Storage Units at 401 S Pickett Street, Alexandria, VA

Hello public storage, I would like to extend my highest appreciation and respect your Property Manager, Milka. She is treated me like a king with honesty, politeness and high efficiency. You are lucky to have such a competent PM. Best, A customer

Milka is an amazing and great service and helpful for my storage ..

Milka is really good and she gives good service

I just wanted to give a huge shoutout to Milkaaa who helped me in the entire process of getting a storage unit She was incredibly helpful, patient, and made my storage experience smooth and stress-free. I highly recommend their services to anyone in need of storage solutions. Thanks a bunch, Public Storage team!"

I wanted to give a big appreciation for MILKA she was very professional,help get the exact storage unit I needed & she’s very responsive whenever I have a questions!

Friendly staff Milka always alert and on top of everything highly recommend place

Great experience the people here are friendly and informative. Whenever I come I see them doing ‘rounds’ to ensure the units are secure. They’ve always said hello and have given nothing but top notch customer service 👍

Milka is the best , go for her !

Excellent customer service!! Clean location 🙏

The Property Manager does a phenomenal Job with customer service

Great customer service great location

Milka was a great help! I came in 5 minutes before closing time and unfortunately, couldn't sign up for a unit in-person but she was happy to help me and gave me every detail in signing up for a unit online. She even went out of her way to give me a quick tour of where to park and unload my belongings in the facility! Thank you so much Milka for showing me an excellent customer service.

The manager is arrogant. She kept increasing the price without notification. Please stay away of this place. I started at $90 about 23 months ago I am at $161 now. Price is going up every month. I called many times and asked for the manager. She never answered my calls or never returning my calls either. Worst customer service ever. She knows how to begged for five stars survey for bonus without having a knowledge that it’s against the laws in Virginia. .

Decent size, easy to pay and two months free. So far so good.

Maleek was very helpful, I got everything I needed!

Love it here great staff

Milka helped me a lot. I want to appreciate her

Rude lady called me to inform me that my credit was declined. I was at a meeting with my boss. I had this public storage since two years and never received any disrespect phone call like this. We are just on the second day of April. This is ridiculous.

Milka is the best, she is so helpful. This is the only reason I use this public storage compared to other ones in the area.... best place 🙏🙏🙏

Milka meet us at the gate with a welcoming smile.she took care of us in a timely fashion and was there to help in any way Great customer skills very knowledgeable of facilities

Milka was extremely attentive and friendly. She was also very helpful. Clean facilities. Good location.

If I ever need storage again I would absolutely use this location and recommend it to anyone with storage needs. The property manager is great with information, communication and being readily available and assisted me greatly during move in and move out. Leasing documents, insurance and access were straightforward and cohesive. I couldn’t ask for an easier experience.

Milka provided outstanding customer service, very friendly, professional service, she showed us our options of sizes for the storage , highly recommend this public storage , best in the area !!!

Kudos to Public Storage, where Milka, one of their exceptional agents, provided outstanding service! The facility is immaculate, boasting top-notch security measures. Milka’s friendly and efficient assistance made my experience seamless. The convenience, cleanliness, and overall professionalism of Public Storage , coupled with Milka’s excellent customer service, make it my top choice for storage solutions. Highly recommend this facility, especially with such dedicated staff like Milka!

I love this storage space never had any problems out of any workers here this lady name ms.milka pretty Kool though very helpful Milka's exceptional management has left such a positive impression, and I want everyone to benefit from the outstanding service and convenience this facility offers. It's not often you come across a property manager who goes the extra mile like Milka does, and that's something worth sharing with others.

Milka was very pleasant to talk to and she got me a great deal. Im now paying less than half a month compared to my previous place. 😊

Milka, the property manager, truly exemplifies outstanding customer service. Her patience and dedication in going above and beyond to assist customers, even staying past her shift, make her a valuable asset to the facility. Her professionalism, helpfulness, and attention to cleanliness are commendable. Milka's knowledge and guidance can be a lifesaver during a stressful move, ensuring everything runs smoothly. As a business owner, I can confidently say she runs a tight ship, and I highly recommend this storage facility thanks to her exceptional management. Thank you, Milka, for making our experience hassle-free and memorable. I'll be sure to spread the word about this warehouse to my family and friends. Milka's exceptional management has left such a positive impression, and I want everyone to benefit from the outstanding service and convenience this facility offers. It's not often you come across a property manager who goes the extra mile like Milka does, and that's something worth sharing with others.

This is my second time renting this place, I came back because of her. Milka is very helpful and nice.

Milka was very helpful. She was professional.

Milka was extremely helpful to me in assessing the unit size. Some units in this building do not fit cars of all sizes, and Milka was very attentive in bringing this upfront. Even though I did no business with them today, she helped me find another public storage unit nearby. I trust that they deal with people clearly and honestly after this experience.

Milka is very helpful answering any questions, great clean storage facility.