I was in need of a storage unit and Rebecca really was great got me in a unit without a problem she is the best
Been a customer for quite some time Now and I have to say that REBECCA is Super Nice and Friendly and very Helpful She always have a Great Personality 5 STARS!! ⭐️⭐️⭐️⭐️⭐️
Rebecca was so helpful and made the rental process so easy.
Property Manager Rebecca was very attentive&helpful very,very helpful nice&understanding knows &does her job well.
Becky was very helpful and made the rental process so easy.
Becky helped me out when I wasn't sure what I needed. I highly recommend Public Storage and Becky.
Becky was wonderful and helped me with everything.
Thanks Rebecca. You were super helpful.
I am happy with the storage space. Rebecca was very helpful.
Becky was very helpful! I appreciate the great customer service.
Rebecca is the Best!! She goes beyond for her clients I definitely recommend this place and make sure you ask for REBECCA!!
My experience was Awesome Rebecca & Maya was very friendly, professional and gave the best customer service I have seen in a long time. I will definitely return to this property in the future! Thanks!!!!!!
I needed an additional storage unit so I called and spoke to Helen. She walked me thru the process and met all my needs. She was extremely helpful and very professional, and friendly! I would recommend this location if in Irving.
Ms Rebecca was very nice and helpful. Would recommend her for you storage needs!!!
Rebecca was very helpful and caring and helped me to find the perfect storage unit for me.
Rebecca was quick and helpful! Super easy process.
Rebecca is amazing and super amazing and always has a smile on her face!
Rebecca is amazing and super sweet and helpful and helped me do everything I need!!
Becky was very helpful and helped me find the right size unit, she’s very nice and helpful!
Best spot for all your storage needs! Becky went above and beyond for me and my family with her impeccable customer service! She was very informative and knowledgeable! Definitely recommend!!
Rebecca was very helpful thank you
The person at the front desk answered all my questions and unknowingly to me she was a blessing in disguise because she provided exactly what my wife needed for our move without having to ask
I have rented from this location for a while, Becky has helped me a lot! She's very nice and polite. I would recommend storing here!!!
Rebecca is not only helpful but shows respect and understanding. Very good at her job. Service with a smile.
Had an incredible experience with Jessica. She was very kind and helpful. Resolved the problems on my account right away. Good attitude and customer service skills. Staying at this location instead of moving to one closer to me because of her demeanor.
We just completed the rental of a 10 x 30 storage unit at this location on Beltline Road in Irving, TX. The only reason we pull the trigger to rent this unit despite the monthly rate which we considered a bit high is because of your General Manager, Chasity Lopez and her entertaining daughter. We spoke and visited other storage unit merchants throughout Irving, TX the last two days. We were extremely unhappy with the customer service and how we were greeted at each merchant in the area. Being courteous and polite to prospective customers is a lost cause today. Chasity was different from the very first phone conversation as well as when we arrived at this location. She welcomed and acknowledged our presence as well as to everyone that came into this location. After our initial exchange, I let her know she was different then everyone else in this industry and she seemed surprised. We were willing to pay more and rent this storage unit because of her professionalism. Thank you, Chasity and your daughter for making us feel welcome.
I was moving in 7 days and I came here and I was taking care instantly...wonderful customer service..I really appreciate chastity....everything clean...nice..
Storage grounds are well kept and maintained; but more importantly, Chasity (the property manager) is always incredibly helpful and professional. She has kept my business there because of her service.
Chasity was amazing! Great set up great prices.
Good customer service. Always helpful.
Chasity is a very respectful and knowledgeable GM. I would highly recommend this location to anyone with
storage needs. storage
Very helpful. She highly represents Security self-storage with her kindness and well mannered ways. I am very please with the interaction and definitely recommend to my friends, family, and clients.
If I can give less I would, a 1 star is giving too much benefit. It will continue to be a 1 star until the company owns up and resolves the issue at hand and they actually own up to the mistake they have made.
I've been running a storage here from over a year. I do like the people in the office. But the place has gotten kind of nasty people are there all night kind of weird. Other than that the gates are broken a lot. I don't like the fact that people can come in when they want and not have to use a code.
Chaz is a really awesome worker you can count on her
Won a storage unit.I made arrangements to pick up with Chasity a employee. I took off a day of work to accommodate that you could only pick up during office hours. The day before our prearranged day, I get a text stating that my storage was voided due to non pick up.I called to find out Chastity had forgotten we made arrangments. So I am out a days work and the fees paid to lockerfox
So no I don't recommend this facility.
this place doesn’t even deserve one star.
A big white leather chair was missing out of the unit. They change the locks because they changed the doors b4 this happened.. WHY???
No security footage … it had been deleted two weeks after the doors were changed….🙃How convenient🙄
I recommend do not store anything in this place..they’re probably ripping off other storage units as well and of course there’s no security footage to prove anything find another storage area..
Nice place friendly staff.
Chasity, was a professional with high energy too help assist me with understanding the rental knowledge of how SecuritySelf-Storage could provide me with the best service. Her assistance was one of the best I have encountered
Manager Chasity was friendly and helpful and professional. units where clean and just the right size. We will continue to use security self storage for mine and my family's needs. Thanks a bunch!!
Bad customer service, rude and don’t recommend
Very friendly manager. A pleasure to do business with.
Storage space is ok . And what I really enjoy is that there open 24/7 Day.
Management is the worst in Irving. Spend the extra few couple of dollars to go somewhere better.
THE MANAGER IS GREAT! VERY NICE AND HELPFUL! PLACE IS SUPER CLEAN!!