Definitely recommend this storage unit location , The front desk receptionist Veronica was very friendly , and the service I was provided was amazing and definitely will be coming back !
Veronica is the best and always helpful when I’m in need of any kind of answers
This is a very nice facility Mandy was very informative and made sure I had all information I needed. She kept all her attention to me and my family. Thank you Mandy!
Very good service miss veronica
They're most experienced people and they treat customers in a professional way. Veronica is the best.^
I'd love to thank Mrs Veronica for everything she's amazing, professional. I would definitely recommend this location for your belongings.
Veronica is a very polite and professional lady. Excellent service.
Veronica has been such a huge help whenever we need or have questions. She is very knowledgeable and helpful each time my husband or myself go in!
Marty is great to work with. The exterior daily appearance of the property has improved dramatically since she has moved to this property.
Went in today to see some units , veronica was awesome ! She definitely knows what she is doing , answered all my questions and helped me find what I was looking for
Avery and Veronica were very helpful in getting me a larger y it to meet my needs. They were very friendly and helpful.
Nice location good customer service.
Customer service was great!! the people there was very respectful and friendly. 10/10 experience.
Veronica is the best! She is always smiling and in a good mood when you walking into her office. She’s very knowledgeable and knows her property like the back of her hand!!
Very nice,simple and quick
Great service. Property Manager, Veronica is professional, knowledgeable and helpful.
I received excellent customer service and was was informed of all this information in inquired about.. thanks..
Customer service was great she's very respectful and friendly
Supper super clean place staff are very nice and very well appreciated good positive vibes!!!
I drove from almost an hour away because the person that cuts the locks was supposed to be here at a certain time. I needed the lock cut and bought a new lock while waiting. Young lady in the office was super friendly and tried to be as helpful as she could. The man who cuts the locks never showed after waiting for about 2 1/2 hours. That was a few weeks ago. I came back today because their voicemail says they are open. Nobody in office, door locked, lights out and no sign on the door. The golf cart is out and parked in front of the office and the garage door is open. So far, we have been here since 11:45 am and it's now 12:15 pm. I've left a voicemail for the manager about needing to pick up my keys but still have not received a call back yet. I have to just sit here and wait for hours again now, hoping some employee shows up. This is horrible customer service. I would never recommend using this storage facility.
Closed during office hours and hard to contact anyone!!! 🙄
Awesome service Veronica is very nice and helpful!!! She will sort your storage needs!!!
This location is very convenient right off 360 it’s very clean well lite. Veronica was awesome you don’t fine customer service like that any more this is by far the best location I have rented before.
Great clean place with excellent customer service , Veronica is the best everytime !
Veronica was more than exceptional with a service that you rendered unto me today. I truly appreciate her humble and caring attitude in the matter thank you very much.
Went in for storage pricing and was greeted by Veronica she was very professional .She answered all my questions.
Great costumer service
The manager (veronica) was really friendly and helpful
Great service! Veronica gave good customer service.
Veronica is very kind an helpful
Terrible Customer Service Only Worried About Your Money And Never Worried About Helping You Actually Cancel. Ms. "Veronica" Does The Basic For Her Facility And Doesn't Care About The Customers Or That Fact Their Units Leak After Rain Storms On Your Property. Go To Extra Space Storage Or Anyone Else That Isn't Public Storage.
Had some minor hiccups upon my arrival but my stress was short lived as Barry did a phenomenal job providing best in class service, kindness, professionalism and a prompt response. I really appreciate him taking a moment to create a solution that put my mind at ease and made my experience at this facility a pleasant one.
It doesn’t have the numbers on the storages, but hopefully they will fix it.
Tina at the Grand Prairie location was such a blessing and pleasure dealing with. She went out her to help as she could and very kind. Thank you!!
Had an appointment scheduled with Jennifer for 12 o clock and I’ve been waiting here for 40 minutes with no way to reach her. Door is locked, no sign, no call, zero communication. Call center tells me they should have put a sign on the door and to just keep waiting. Complete waste of time.
Jenn literally made my day! I called and she handled my issue with ease and she listened to everything I had to stay, I was super frustrated. She immediately fixed my issue when I arrived and she took extra initiative to better assist me in the future. She was nice, Curtis is and knowledgeable!! This public storage tape is amazing!! Thanks Jenn 👍🏻
Jenn has good customer service
Veronica was very respectful and helpful And very by the the way I recommend her for all your storage needs
Veronica customer service was awesome. The information that was given was detailed and very knowledgeable about the sizes of the units
Good facility, good people.