Public Storage Self-Storage Units at 650 E Bonds Ranch Rd, Fort Worth, TX

I’ve been using Public Storage on Bonds Ranch for about a year now and they’ve just been fantastic! Anytime I need assistance Kristina has been very polite, helpful, and understanding! The facility is always clean and well kept. I would definitely recommend them to family and friends.

I’ve had a unit with this facility for over a year and Kristina has made this experience very easy and smooth for me! She very helpful and understanding in situations that’s I’ve came across in the past! Very good staff and clean property!!

Love this storage they are very friendly and will help you with ur storage needs ask for Kristina

This public storage manager Kristina is very helpful and will help with a easy on getting a storage

Kristina was extremely helpful and answered all my questions. Definitely recommend.

It was fast and easy to get a storage here. The one in the office knew what she is talking about and was able to answer anything I asked.

Love Kristina and all the help renting my unit when I needed it. And making sure that when I was ready to close the account it was super easy. Will definitely store here again in the future!!!

There is never anyone in office can't access my unit they tell you to leave a message and someone will call you back haha thats a joke just like this location three cars outside waiting for assistance and nothing DO NOT RENT A UNIT AT THIS LOCATION

Kristina is amazing! She is very professional and knowledgeable! She cares about her customers and takes pride in making sure her facility is clean and up and running at all times. Highly recommend. 10/10 Ask for Kristina

Great customer service

The facility is useful but there are several issues. First, the staff are uncaring, inconsiderate and generally unavailable. On the day I moved my belongings out they allowed me to park my vehicle outside overnight but the next day they threatened to have me towed, giving me only a 10 minute notice. In addition they canceled my access code before I was able to remove my U-haul truck from the secured area.

Exceptional Storage Facility with Top-Notch Service I've been renting a storage unit from Public Storage for about four months now, and my experience has been nothing short of fantastic. One of the standout features of this facility is its cleanliness, which is maintained consistently. The security measures are robust, ensuring that all my stored items are safe and secure. What really sets Public Storage apart, however, is the accessibility of their storage units. It's clear that they've designed their facilities with the customer's convenience in mind. Furthermore, their customer service deserves special mention. They have always been responsive and accommodating to my needs. When I was facing some financial difficulties, they even offered me a rent reduction, a gesture that I deeply appreciate. In my opinion, Public Storage truly exemplifies what a top storage company should be - reliable, clean, secure, and customer-centric. I would wholeheartedly recommend Public Storage to anyone in need of a storage unit. You won't be disappointed!

I love this storage place! I spoke with Kristina and another worker who I didn’t catch her name the other day about something in regards to the storage. They were both so kind, very knowledgeable, and were able to help right away! 10/10 would recommend storing here!

Amanda was very helpful and took care of me and always returns my calls keeps me updated and professional in how she gives customer service. Gwen Green

Kristina and Sesily they were GREAT!!!!!

Kristina and Sesily where very nice and helpful in getting storage space. Kristina went far and beyond to help with fixing and issue with unloading a POD. They both need a raise in pay💲💲💲

Watch out for the rent hikes. Was told when I reserved my unit that the hikes were only about $20-30 a year. So far my rent has almost doubled. And it’s only been a year and a half.

5/22/23- I wanted to make an update on my experience. Recently our storage unit had water coming in the unit and other units around ours. Unfortunately, it has been a few months now and still not fixed. When I brought this to the attention of Erin who works there occasionally, she immediately got assistance and put in a work order. I went by today and she walked with me to my unit to check progress. The water is still there, but Erin is the only reason we will be keeping our unit here. Original post: Moving to the area and my first experience with the lady on Saturday was amazing. She was very kind and helpful with everything. The facility is newer and pretty big. So far, so good.

Crystal thanks for helping me out your awesome

Crystal is by far the most friendly worker there!

Erin was a HUGE help!!! Super nice and helpful!!! Thanks so much!!!

Moving is always a hassle but Aaron made easier for us. She was very helpful.

Stopped into this public storage today to ask some questions and get some information.. the manager on duty named Erin was extremely helpful and answered all my questions.. she was very friendly and welcoming from entrance to exit.. to top it off the grounds were clean and the office was very clean, i could just tell she does her job and likes what she does. Thank you Erin!!

Came in to get prices and to see about getting a storage unit and Erin was very helpful and the the building look very nice and presentable

Erin Boyd was awesome very friendly super helpful me and my boyfriend went in there everything was very clean and well kept she was great about explaining all storage options and helping us find what suited us best very great place!

Kristina and Crystal were a huge help! They described in great detail..the facility is very clean and you can tell they take pride at this facility. 100% recommend.

The associates are very helpful and friendly. They explain in detail. The building is kept clean and they perform daily inspections to insure security.

Average. The elevator breaks down a lot

Kristina is amazing storage seems very nice and the customer service is on point. Plus the price is right. Check em out if need storage in the area

Kristina is amazing!! If you need storage ask for her!!! 😊

Kristina is always nice and ready to help. She is what customer service is all about!

Great customer service

Kristina was amazing very helpful and informative. She was very nice and made sure I had everything I needed.

Best customer service ever thank you Kristina, sesily

This place is well maintained and managed by great people. 3 stars since it is way too expensive compared to other nice places that are 1/4-1/2 the price.

Great service

This location is by far the best. On point, friendly and highly professional I do want to add an employee that works there.. Kristina well done 👏🏽 I appreciate your assistance

Hands down the BEST storage company in North Texas! I have so much peace knowing my belongings are safe and secure. The use of your phone as an opener to drive inside the building is great as well. I had accidentally rented a unit at the wrong location but Kristina jumped over hurdle after hurdle and got everything taken care of. If you need storage, ask for Kristina

Crystal was prompt and provided great customer service.

thank you Jessica for your knowledge, patience and help to make our move successful and easy.

No attendant at the site during hours posted? We waited under the hot sun for someone to show up.

Kristina was amazing in providing me with all the information I needed. Great customer service...

Kristina was an amazing help in rectifying a situation that arose! She is someone I trust and would use this Public Storage unit again in the future. Her professionalism and genuine compassion for her customers shines through. It is obvious why they have her in charge! Thank you Kristina May God Bless you!

How tall is the 5x5

Great customer service, very friendly staff. Most definitely will recommend to Family and friends.

Kristina is Awesome!

The start up was fast/easy and had the best customer service I have every experienced.

Staff was very helpful and made move in seamless.

Good prices right now. They're new so that might change. The access control is easy through the app. Nice location. Make sure you get a spot online to get the good prices. My only gripe is when I walked in, besides greeting me, the first question from the lady was what I would be storing. I don't think that's an appropriate question. I didn't really want to answer, my coin collection and art. It would be better if they just let us know what I'm not able to store.

Greatest customer service ever!

Kristina was very helpful and answered every question I had without hesitation and I am looking forward to getting a storage there soon

Kristina has made everything perfect! Thank you again!!!!

Kristina & Linzy were awesome! Very helpful

Kristina was amazing to work with. She was very patient as I chose the right unit for me. This is a clean and professional storage facility. I would highly recommend!

Kristina was very polite and helpful. She made sure I understood everything and also that I had everything I might need..

Kristina is great she is so sweet & very helpful!!!! Will most definitely be back !!!!

Kristina was amazing very helpful and informative. She was very nice and made sure I had everything I needed. The place was clean and very well maintained.

Kristina is such a great asset to your company, she is very helpful and kind. I wouldn't want to go anywhere else!

Expensive..

Updated Review Thursday, October 7, 2021, by accident I was put in contact with the Manager Kristina after leaving my Review & Renting a storage unit down the road at another facility, same company. I learned that the facility is short handed and that she Never got my phone calls due to a 3rd party company who answers calls & not doing a "Good Job" for this Manger at this location & 1 lady in particular needs to Learn Customer Service. Kristina was extremely helpful and apologized for all that happened. Great Employee, Great Manager! Refreshing To See! Thank You Kristina For Your Help! Stayce Ferren Have a blessed day!

This is a brand new facility that is easily accessible and very clean! Setting up and account and getting a storage unit online was simple and easy and Kristina was super helpful when I went into the office to finish the paperwork!

Very friendly staff, clean and secure facilities and flexible options for all needs. Kristina helped us by explaining all options, answered all of our questions and walked us through the entire process. Definitely made our move less stressful

MS.Kristina SHES VERY KIND AND DONT MIND HELPING HER COMUSTERS OUT WHEN THEY NEED HELP

Kristina was very helpful and knowledgeable when assisting me with my storage unit. I recommend her for a promotion

I needed to put everything in storage in a hurry. The team at All Storage has made it so easy to rent with them. They follow up and check on you to be sure the space is right for all of your things.

Kristina was such a big help in guiding me through out her property! Helped me get the right size unit in a crunch! Also suggested bubble wrap so my items didn't scratch on my trip home. Definitely recommend! Oh also her property has a BASEMENT level how cool is that???

This is a great facility. Awesome staff. Super clean. Super safe. High class. I would live in a storage unit if they would let me. That is how nice this place is. Very awesome overall. I would give 6 stars if I could.

This place is awesome. Christina’s amazing. The location is new and clean and the employees go above and beyond to make your experience a good one!

Christine @ All Storage was Awesome! Very knowledgeable about the inventory. Great Customer Service!

This young lady is a true asset to your company a joy to deal with and great management potential

Just rented a unit at All Storage. Had a great experience! Kristina took the time to show us the two unit sizes we were trying to decide on. She went above and beyond with her service. The prices are great AND they offer insurance on your unit for a reasonable price. 10/10 would recommend!

This was a very stressful move for me as a disabled senior. A few hiccups online but coming to the location I was pleasantly surprised. I’ve had storage for 20 years at various places and I can honestly say, hands down, this is the best. I love the drive through storage you can drive a semi through if you wanted to keep out of inclement weather. I wish I had discovered them before I went to Public Sorage because their units have HUGE vertical space. Additionally, you have to mess around with the keypads there even when you’re already in the building. All Storage is self contained and their elevators don’t make you key in a zillion numbers every single time you bring in a load. I’m all for security but they’re is ridiculous in my opinion. I may end up moving my other 2 units to All Storage for the convenience alone. Online gave me a unit in the “back 40” but Kristina was very sympathetic to my disability needs and she’s transferring me to one that is closer to the entrance so I don’t have to walk so far. Not many people pay attention to those little perks when you’re able bodied and I don’t usually write reviews but I was so impressed with Kristina that I’m giving a well deserved five stars, simply because of her! Great customer service, would highly recommend.

New facility is impeccable and Christina went above and beyond making sure I was happy. 5 star customer service!

Kristina is amazing. Super sweet to my son. Will be renting from All Storage as long as Kristina is there 😁

Christina was very very helpful, made everything very easy and explained everything in detail. You have a great employee. Facility is very nice and clean. So glad I rented from this facility. Thank you