Some of Our Top-Tier
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Well-Lit Facilities
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Public Storage Self-Storage Units at 1601 E I-20, Arlington, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 18/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 18 /mo $ 22Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 18/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 18 /mo $ 22Best Price Label+ one-time $29 admin fee
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Convenient Locations -
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Advanced Security Features
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5'x5'Online only price$ 18/mo
Small 5'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 18 /mo $ 23Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 22/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 22 /mo $ 28Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 22/mo
Small 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 22 /mo $ 28Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 25/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 25 /mo $ 31Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 25/mo
Small 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 25 /mo $ 31Best Price Label+ one-time $29 admin fee
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10'x5'Online only price$ 26/moSmall 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 26 /mo $ 33Best Price Label+ one-time $29 admin feeHurry! -
10'x5'Online only price$ 32/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
$ 32 /mo $ 40Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 57/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 57 /mo $ 71Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 57/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 57 /mo $ 71Best Price Label+ one-time $29 admin fee
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10'x12.5'Online only price$ 63/mo
Medium 10'x12.5'- elevator access
- climate controlled
- inside unit, rollup door
$ 63 /mo $ 79Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 67/mo
Large 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
$ 67 /mo $ 84Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 71/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 71 /mo $ 89Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 72/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 72 /mo $ 90Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 113/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 113 /mo $ 141Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 118/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 118 /mo $ 148Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 124/mo
Large 10'x20'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 124 /mo $ 155Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 191/mo
Large 10'x25'- ground floor, elevator access
- outside unit, bay door
$ 191 /mo $ 239Best Price Label+ one-time $29 admin fee
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Storage Near Arlington, TX 76018
Self storage near East Arlington is located just north of I-20 on the frontage road between New York Avenue and S. Collins Street, and convenient to Highway 360.
Small Storage Units Near You in East Arlington
University of Texas Arlington students living in tight quarters can free up some elbow room with a cheap 5x5 storage unit close to campus. Golf storage is another popular option for a 5x5 storage unit. Tuck away clubs after a round at your favorite fairways to keep your trunk free for other hauls. These handy storage rentals are about the size of a large closet and useful for all kinds of organizing projects. We are just over 5 miles south of AT&T Stadium and Choctaw Stadium if you want to stash your tailgating supplies near the venues.
Goodman Elementary School families and neighbors looking to declutter can stow all-ages recreational gear in a 5x10 storage unit for outdoor fun at Vandergriff Park, Patterson Sports Center, and day trips to Cedar Hill State Park on Joe Pool Lake. Behind the athletic equipment, kites, fishing tackle, hiking gear, and beach toys, you can store rarely used items like holiday decor and off-season garments.
Medium Storage Units Near You in East Arlington
If you are expecting a new member of the household clear out space with a 5x15 storage unit. Capable of holding two rooms full of belongings, these units are useful if you are renting out your place short-term and need to clear the decks. Bike storage fits nicely in these long storage spaces after a long ride on the DORBA trails in Cedar Hill State Park.
Residents of Arbrook Park Apartment Homes, Heather Glen Townhomes, and others sharing a place nearby can store duplicate furniture in a 10x10 storage unit to keep common areas as uncluttered as possible. If you are downsizing, these square storage spaces can hold three rooms of furniture, decor, mirrors, clothing and more while you decide what to keep. Small businesses along New York Avenue outgrowing their locations can store excess inventory, supplies, seasonal displays and filing cabinets in these versatile storage rentals to tidy customer-service areas or free up workspace.
Large Storage Units Near You in East Arlington
An outdoor 10x15 storage unit is ideal for stowing long kayaks, canoes, and standup paddleboards because the drive-up access makes loading and unloading a whole lot easier for frequent excursions along Lake Arlington Paddling Trail launched at Richard Simpson Park or Bowman Springs Park, as well as Joe Pool Lake in Cedar Hill State Park. Pack in camping and fishing gear along with your oars, paddles and safety equipment. This storage space is great for clearing out a garage, and it will hold four rooms full of furnishings during a remodeling project or if you are between places.
Homeowners around Arlington High School planning a renovation can store five rooms of furnishings in a 10x20 storage unit or six rooms in a 10x25 storage unit . If you are new to East Arlington or between residences, store the contents of a three- to four-bedroom house in one of these large storage rentals while you look for your new home.
For larger projects or if you are relocating from a bigger house, a 10x30 storage unit should do the trick. About the size of a two-car garage, these extra-large storage rentals can hold seven-plus rooms of belongings.
Storage near 76018 includes plenty of indoor climate controlled storage units and outdoor units with convenient drive-up access in a wide range of sizes. East Arlington Public Storage has storage solutions to meet your residential and commercial needs close to AT&T Stadium, home of the Dallas Cowboys, and Choctaw Stadium, where the Rangers go to bat.
When too much clutter piles up, take advantage of our eRental program to book a contact-free move-in.
Find additional storage near 76018 at 3000 S Watson Rd, Arlington TX 76014 and 2909 S State Highway 360, Grand Prairie TX 75052.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
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- Month-to-Month Rent
- Moving Supplies Available
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- Well-Lit Facilities
Reviews ( 357)
Exceptional customer service, Nichole was very thorough with everything. She was very patient helping me find the perfect unit for my needs. Very clean facility.
Very helpful staff!
Best place I’ve been for the first time buying a storage it was easy, friendly and a great experience if anybody needs a storage place this is the place to go for good service.A1 security. Receptionist lady at the front desk was the best. Made You feel welcome answered all my questions people friendly. Call and ask Nicole She will be glad to help you and direction in the right direction. Thank for Such a great job.
Nicole was amazing !!! She helped out so much and was very informative, would definitely recommend coming here and getting a unit !
Great place. Nichole was very helpful
She helped me transfer to another unit and get a better. Deal. Thanks nichole. Arlington i20 location.
I had an incident that needed public storage personnel 's immediate assistance. I arrived to public storage only to find that the crew had finished their shift and was heading home for the day. I explained to the crew how their assistance was very much needed for the dire situation I was in. Despite the crew being more than ready to head home for the evening, my request was met with proper protocol and procedures and I was thoroughly assisted. Shoutout to Michelle (front counter) and her maintenance guy for helping to alleviate my emergency. A split second of their understanding took care of what would have otherwise been costly and an unnecessary experience. Thank you for the extra time spent beyond your shift, to lend a helping hand 💫!
Awesome store! Cherish was extremely helpful and knowledgeable
Clean and convenient
Nichole was super awesome and showed us around and made the experience super smooth. Thanks Nichole!
Nichole was super nice and helpful, she did an excellent job helping us decide on the right size unit for our storing needs. She also was phenomenal about walking us through the next steps on what to expect and was super sweet.
Staci was very nice. Everything was easy to do no problem at all.
Cherish and Nichole are really nice people, they made sure I was satisfied and made sure I was a happy costumer, I think everyone should deal with this property and these people. Thanks so much cherish and nichole
Nona,Was absolutely fabulous! Such a huge help.
Cherish and Katherine helped me with my move in. Stress free and showed me to my space and saved me money! Thank you
The property is very clean. Nona was very helpful and kind.
Huge Thank You to Les, he was efficient and kind with helping us throughout the entire process. Answered all of our questions. Thank you so much LES for your outstanding customer service.
Katherine and Les were extremely helpful. Great experience!
My mother in law rents from this place and I had went to grab something for her and there was a RAT!!!! I was so grossed out but other than that it’s okay
Stephen is so freaking cool thanks for the help dude. Appreciate it.
Stephen is so very nice and helpful. He walked us around showing the units because I wanted to know what the size looked like. He also was so very patient in answering all my questions.
Nona and cherish the professional Chanto the store is clean and a lot better price
Easy process and great pricing, pleasant service getting set up with Cherish. Highly recommend!
Awesome help with Cherish and Nona! Thank y’all.
Nona was so very helpful. She went above and beyond helping me find the right size unit. She took her time with me and was super courteous. Customer service like this is hard to find! The storage itself is very clean and well kept.
Nice, clean and affordable. Office staff is so nice and helpful. Absolutely love this location
Well knowledgeable and helpful....Best customer service
The storage is ok, but I can’t go without stating these aspects.
First, this unit has probably facilities with May be more than 500 storage units.
1) The lift gate on facility #2 got bad on mid December and never got fixed for almost 3weeks this means everyone has to go through one entrance.
2) they have just 4 carts and you can hardly find one. This means you have to carry all items hand by hand. Crazy 😝
3) the staff(s) are rude and aggressive , it’s like asking them is a crime. You need to see their responses. Even a hello from their mouth is like expecting to find a diamond 💎 under the earth.
4) they charged my account twice in one month and upon asking, the manner at which this guy answered felt like I am being cursed.
To be honest, I can’t come here or recommend the services.
Yea, it’s that bad
This public storage facility in Arlington off of I-20 is easy to get in and out of. I chose a ground floor level climate controlled space. Carts are available to move all your belongings.
We came to this place because it was closer to our home and rent would go down. It was fine when we came to visit and move our stuff, but that was in Sept. 24’. Now it’s December and a door that was out of service that day is STILL out of service, it is BARELY CLIMATR CONTROLLED- they are doing the bare minimum and not keeping it up. There was also a break in and today when we came there was ANOTHET door out of service so I can see why it gets broken into- nothing works. 🫨 so annoying
I had some issues with my storage but one of the staff members (Tee Monroe) took care of it and got all my issues taken care of. Thank you and give that man a raise
Quip to take care 10 minutes to get my storage good price clean available right away!
Easiest part of my move was renting a storage space here. Stephen greeted me with a smile and offered me the best deals. I had no idea of the space I’d need so Nona offered to show me two spaces. With great understanding of what I needed they helped me through my decision process.
Hospitality is not that common anymore but it’s always nice when you receive gold standard service.
You’ve made such a positive impact during this challenging transition in my life. Thank you guys so much. 🙏🏾
Steven and Nona was great they helped us out and made sure we got what we needed. A raise is most definitely needed for the both of them!
Stephen was very nice he answered all my questions very helpful will let family and friends know we’re to come if they need a storage.
Super service
After reviewing the online website, placed a hold on a storage unit. I received email then a phone call from the local site from Steven confirming my reservation. Once on-site met with Les who showed a true since of professionalism, customer service at its finest. This is the first time to rent from a storage unit and they made the whole experience awesome.
Great service. Stephen was great!
Nona was extremely helpful and patient as we navigated our way thru the process of renting a space and making sure we understood how everything worked especially the codes for operating doors gates and elevators and hours of operation.
Stephen, also found my hearing aid which Had fell out of my ear while moving furniture into storage room. Stephen found it during his walk around. He saved me thousands of dollars is replacement costs and hassle! Big KUDOS to him for his outstanding service.
Nona was an amazing excellent help here the phone and in person
This is the best customer service I’ve had in a while Fast, knowledgeable and made me feel valued. Special thanks to Michalle @ Jesse
Stephen, is very helpful & demonstrated great customer service.
I came in stressed out due to an issue. Stephen Was Was Very Polite & Helpful When It Came To What I Was Looking For Got Me In & Out In Manner Time..Everybody Her Was A Helpful & Nice I’m Glad I Chose This Location And It’s Super Clean 😍
Seamless
Stephen was so helpful this morning, with my purchase of a second unit. It’s directly across from my current unit. Thank you so much again Stephen for your help. I appreciate you!
Today I went to the 1601 E Interstate 20 location to pay my mother's storage bill and I was greeted by Ms. Nona that made my experience there worth while. Her positive attitude and knowledge about paying at a different facility then the one my my mother rents from made me wanna switch locations. She was very friendly and had an awesome attitude from the time I walked in to the time I left. She rocks!!
Lovely service. Great space. Convenient location
Storage is weather controlled so we love it, but the reason why I’m not rating it 5 stars is bc they have like 4 dollies. How do you have 4 dollies for hundreds of storages. This is the second Monday that I try to come to take things out of my storage and I’m forced to leave because there’s none to be found. They are fast to take your money, but can’t offer good service.
Front desk person was very helpful
Ever since they changed to corporate they've upped their prices and operate like cold corporate owners. They're auction happy and cut your locks after 2 weeks. Sometimes life gets in the way as a single parent of 3 kids and things happen, in my instance a hospital visit for my son and A/C breaking resulting in me being behind. The old company would give you much more time.
On top of that and the price increase they have ONE cart for the entire facility. When I rented, I chose an elevator access unit because they assured me I didn't need to buy a cart and they had plenty of carts always available for me to use.
Great price and great service. I reserved online during off hours, and the office manager called me just a few minutes after they opened to explain how the gates and app worked. I often see PS reps in the building, and they're very helpful if I have any questions. I highly recommend!
I am updating my review, so I had an issue with the new property manager first time seeing him, had to call and complain to the we care number. After a week, I heard from “Emma,” I assume she’s the person in charge of this district reach out to me and make up for the lack of professionalism I received from “Stephen.” She assured I was in no wrong doing and cleared my need to be upset for how I was treated. She def knows customer service and I’m glad someone of her status took the time to call me and make things right.
I wanted to take a moment to express my appreciation for the exceptional customer service I received from Nona at Public Storage on I-20. She went above and beyond to meet all my needs, making the entire experience smooth and stress-free. Every staff member I’ve encountered at this location has been great, which is why I continue to choose Public Storage and recommend it to all my family and friends. Thank you for consistently providing top-notch service!
Clean and great customer service!
Very nice location and friendly staff. He was very helpful showing me the unit. Will rent from this location again.
I was seeking out a storage unit for my things, found this location online and I’m so glad I did. Nona was a GREAT help!!! Very hospitable and knowledgeable of all my questions. She was very descriptive of everything on a need to know basis. She walked me through the process step by step and made sure I had complete understanding. If you’re looking for a climate controlled storage, with friendly customer service….this is the location for you. Tell them Travis sent you!!!
I couldn't be happier with the service and security at this storage facility. The staff is friendly and helpful, and I feel confident leaving my belongings here.
The convenience and cleanliness of this storage facility are top-notch. I was impressed by how easy it was to access my unit, and I appreciate the peace of mind knowing my items are safe.
I highly recommend this storage facility to anyone in need of extra space. The facilities are well-maintained, the pricing is fair, and Stephen is very nice and helpful.
The gentleman that help us is amazing we are glad we choose this public storage for our needs. Thank you for all the help.
LADIES AND GENTLEMEN WE UNDER NEW MANAGEMENT I WOULD TO THANK STEPHEN AND NONA FOR GOING ABOVE AND BEYOND
I HAVE SEEN SOME REVIEWS I WILL SAY THIS WE ARE RENTING A SHARED SPACE I WISH THAT MEANT NO PROBLEMS EVERYDAY LIFE HAPPENS 🙏🏽
OVERALL ALL UNITS ARE CLIMATE CONTROLLED THIS WELL KEPT CLEAN FACILITY ALSO PEST FREE
WHEN YOU SEE THE STAFF FEEL FREE TO GREET THEM IT ALL STARTS WITH COMMUNICATION
THANK YOU PUBLIC STORAGE ❤
ATTENTION!!! THIS PUBLIC STORAGE UNDER NEW MANAGEMENT & STAFF AS WELL AS THIS FACILITY BEING CLIMATE CONTROLLED, MAINTAINED AND PEST FREE
STEPHEN & NONA MAY NOT BE OFFICE THAT'S BECAUSE THEY ARE ON THE PROPERTY DOING MAINTENANCE
HOME AWAY FROM HOME 🏡
I’ve stored things a lot of different places, and this is by far one of the nicest you could possibly rent.
*Edit 7/29/2024
Been here several years and other tenants have broken multiple elevators at this point. I’ve witnessed so many terrible tenants now since I go to the unit pretty regularly (atleast once sometimes multiple times a month). People keep leaving their trash in random places. However despite the difficulties Steven really helped us with finding a solution to our problem when we were unable to unload today due to inability to access our unit on the second floor. Still better than several other locations I’ve been to. Just sad to see people be so inconsiderate.
Both elevators to a 3-story building broken. (Elevator issues have been ongoing for three years.) Property manager never around when there is an issue. National customer service team is a joke and doesn’t do anything but take your money. This place is one of the worst run businesses I’ve ever used. Don’t use PS for your storage needs; use a smaller indie company with better… everything.
Thank you so much for your help today Greg! You’re always a pleasure!
****
Edited 7/26/24 - the elevator has been broken for 3 months and there are never flatbeds to move items with when you come. I’ve been told it’s because people steal them. There needs to be more quality control.
Had a great experience with Stephen. Thank you for your help and also getting me in & out.
Have a blessed day.
Recommend this location two buildings and clean plus convenient location
Thank You Steven for Great Customer Service🌟
Greg was awesome
Greg 10/10
This location is always clean. Greg is very polite and always able to help. He answers all my questions.
Everything is clean which is nice but they are in desperate need of some dollies and carts, as others have mentioned.
Samantha & Nona is truly a blessing 🙌 to us all she's so kind, compassionate, efficient & knowledgeable. Thank u so much sweetheart.
Nona was extremely helpful in finding us a dolly to help us move some heavy totes into our storage unit! 10/10 service! Thank you!
Store my stuff here for years, never had one issue.
Nona was awesome in helping me have a painless move out when the time came!
Was not a fan of public storage but Emma and Nona have turned my perspective around.
Had a hard time getting someone over the phone, went into the office & Mr. Greg handled all of my concerns in a professional manner. Very helpful!
This place has gone down hill since the new ownership. I had lost my debit card a few months ago and updated my card to make my payment. This past month I got a late fee for one day late which they didn’t notify me of until it was past a day late, saying it didn’t go through and tacked on a late fee after I already had updated my card. I went the other day to start clearing the space out because I am now paying $180 a month as they keep increasing the rent every 6 months now which is insane. When I first got the unit it was around $80-$100 a month. Not only did the elevator that I always use that is closest to my unit not work but there wasn’t any 6 wheelers to use to take my stuff from the 2nd floor to the first to load it into my car. So I had to make five trips just to get some of the stuff out of the unit. I called the property manager who didn’t answer or return my call and went to the office and NOBODY was there or around to assist me. I do not recommend using this place for storage. There’s also bugs/spiders in my unit now even though it’s indoors. I will be happy when I finally clear my stuff out and don’t have to pay this crazy storage fee anymore. This place is a total headache. You have to put in ur code to enter, to use the elevator every single time and u have to re enter your code if u don’t move fast enough. Btw that one day late fee that they didn’t notify me of until it was past a day late made my one month payment $215
You also have to now put in your code to EXIT the building in case you didn’t know.
My first day trying to access my unit was a terrible experience. My code didn't work, and the elevator wouldn't go to the second floor. After encountering red flags all day, I decided to get a refund. When I called customer service, the first person I spoke with yelled and screamed at me. Fortunately, the second representative was nice and polite. Overall, I wasted my time and money dealing with them.
The staff here are very helpful and patient , the front desk staff Nona literally walked around the whole facility with me, to help me find my storage unit. I would definitely recommend this place for storage rentals!!
Easy to rent, property is clean and secure. The manager, Greg tries his best to stay available to help with any questions that may come up. Prices are definitely manageable.
Been there for 3 years wonderful experience would recommend
Brandi and Greg are great and on top of business!!!
Great experience with Brandi! Will definitely recommend to friends and coworker!
The team here is amazing. Bandi will help you with whatever you need. she goes above and beyond.
I have been renting from this Public Storage for over 2 years. Ever since Public Storage has bought them it has gotten worse and worse. They have one flat bed between 2 buildings. I'm on the 3rd floor and most of the time they have only one elevator working and it's the same with the entry doors. My rent has increased by about 15-20% every 4 months and you can't talk to the property about rent only the company over the phone. The property is mostly clean but I've had a bulb out in one of my 3 10x20 the whole time and have asked 3 times to have it fixed. Public Storage as a company sucks giving their property no budget for fixes and they have no care or benefits for long time renters even though there are several empty units on my floor my cost is too high to justify staying here any longer. NOT WORTH THE MONEY!
As advertised. No hassle. I store my stuff here. Its open to the public. Just like it says on the sign. Any questions I have are addressed immediately with precise and comprehensive answers that are delivered in a direct and easy to follow manner. That good lookin girl in the fancy pink chair is top notch professional grade.
If you have an issue with this or any other storage facility for that matter, I'd bet my third testicle your issue is self-inflicted.
I was very happy with my experience here. Glad I decided to store here
Renting here has been nothing but a wonderful experience. Brandi is very nice and professional. She always puts customers needs first. Always willing to go above and beyond to ensure customer satisfaction. Great customer service, neat facility, safe location, and nice people. I wouldn’t keep my valuables anywhere else. They’re in good hands here.
Brandi Nail is the reason I have rented unit at this facility almost four times. She is very attentive and goes well beyond the call of duty for the clients. I’m not sure what the training consist of but it’s clear why Public Storage has lasted as a company with personnel like her.
THIS IS GREAT FACILITY BECAUSE THE STAFF IS DOING "MORE THAN THEIR JOB" THAT CAN NOT BE TAUGHT
BRANDI 🔶️ GREG STAYS ON THE BEAT ALWAYS ON PROPERTY DOING
MAINTENANCE AND ASSISTING CUSTOMERS...
THANKS FOR BEING BEST PART OF PUBLIC STORAGE. 🧡
ALL THE UNITS ARE CLIMATE CONTROLLED.
They do not have any carts for you to take your things to your unit. You have to carry everything yourself and when I asked the lady Brandi in the office for help she kept walking as she was talking to me telling me she didn’t know and that she couldn’t help me. She has the worst customer service ever.
My time at public storage easy. I was always notified about changes and updates. Very safe location as well. Also, the Property Manager Greg is very helpful and kind. If you have any concerns bring it to him. He will work with you the best way that he can. Thank you for all your help sir!
Very pleasant experience with Brandi
BRANDI was super helpful. I was so undecided for two days lol but she really helped me through the process!!!
Brandi was such a gracious and informative employee. She answered every question I had and her personality was super.
Just a few months after I moved my storage in, Public Storage notified me that they are going to over double my monthly fee. Do they take advantage of people not being willing to take the time and energy to move to another facility just because the monthly cost has increased? Maybe a good business strategy, because that is a huge inconvenience for customers to take the time and effort to do so?
When I called to complain they explained the facility had limited availability and high demand. However, I’m walking through the facility now and see very low occupancy.
Muy bien servicio
Lots of storage units! Staff is amazing and it brings me comfort knowing the facilities are very clean!
Great Location, Amazing Staff!! If you're looking for a place to store your things, this public storage is great. I had the pleasure of working with Greg to secure my space after a mishap at a different location. He was very friendly, helpful, and overall a great worker.
I went to this location to get a storage I’m from out of state Daytreiona helped me through the entire rental process I was treated with great customer service I will continue to store at this company
Greg is awesome! Always very helpful and knowledgeable. Super friendly, great customer service.
To continue in the downfall of public storage taking over this storage complex, now the elevators do not work. So you can not access your stuff without waiting for someone to come and rest it. They don't let you have access to stairs. Wish they would have never taken over, it's been nothing but problems since. The lady was not at all understanding or apologetic about the huge inconvenience it is of having to wait for her to stroll on down to fix the elevator problem.
Greg helped me out alot for being my first time renting a storage room.
Greg is by far the best storage manager i have ever had in my time here , he is attentive he is helpful he will wait on you he is the reason we are there
Greg was very helpful
Clean facility and helpful stsff
This place has gone to trash since public storage took over. Used to be very nice clean place now there's trash everywhere they don't run the air the place smells like it's rotting we'll be moving my stuff out as soon as I can.
Public storage sucks. They're always changing the price. They are dirty. When you go to the office and you'd ask them questions they're not very helpful. Bathrooms there are nasty they never clean them. Some of them don't even work. I would not suggest anybody to use this public storage.
Came to view spaces/sizes and carissa is the best! helped me by giving me all the information i needed about storing. Will be back if the other locations i am looking at aren’t as amazing as this public storage location
If I could give this place a zero, I would. My elderly father in law who lives somewhere else (liscence plate from another location) was the only targeted person. The staff were the only ones who know he was leaving it there while he left DFW. Very suspicious. There were nicer mobile homes and newer mobiles homes right by his. We did a police report. Manager/Jose maybe didn't seem apologetic at all. Stay away from the The Lakeridge location in Grand Prairie.
Thank you Greg, you were very helpful with our storage. It was our first time renting a storage and you made it so fast and simple. Thanks for being kind.
HUGE facility. I was able to set up everything online. Very clean and well maintained for a self storage facility. Picked a temp controlled unit and it's all interior access. Would recommend!!
Great service Greg is amazing here they always try to make sure there customers out taken care of !!!!
Greg and Nae, they were very helpful and friendly. Will most definitely recommend to others. Thanks guys!
Tina is a great employee and made my move out super smooth. I appreciate her.
I was greeted with a smile and great customer service Tina was very professional and informative on the units and space sizes. G
Greg bring a good service he make our application quick and Tina was talking fun with my wife
Greg and Tina in the office was very help with bring information about the store
I love how close it is to me however when I tried to go to the elevator it wouldn't work just opened the doors but wouldn't let me click which floor I wanted
Great storage, secure and climate controlled. Greg did a great job getting me registered and also with the check out when it was time for me to move out of the storage!
Tempest, and Greg were awesome as always
Exallent place very clean and Exallent staff. Greg was very welcoming and answered all of our questions and concerns. Very happy we picked this location. I give them 10 stars
Very clean storage units and large for the price. All indoor and climate controlled
Good place for storage space. No complaints so far.
Hardly ever have any carts to take ur things all the way to where the storage unit is
Extremely pleasant and knowledgeable manager. She was a pleasure to deal with.
Too crowded, not enough courtesy.We waited about 37mins. for a Dolly.
Greg was able to help save me some money. He was very friendly and accommodating. The storage unit was also clean.
Greg was awesome answering all of our questions and concerns.
Clean facility, great management, 10/10 experience!
Greg was GREAT he gave us the information we needed. He's very nice and respectful. I would highly recommend coming to see him!
Great experience during my visit today. Greg was very welcoming and showed me all the available units that best fit my needs. The building facility was clean and well kept.
Great location right off of I20.
Greg was phenomenal. Made the process smooth! Very helpful with tons of insight. Thank you again my friend.
Greg was phenomenal. He was very nice, and made the process super easy and quick. We were in and out with our new unit. Would recommend this location.
Greg had wonderful customer service!!! He was super helpful, kind and polite. Showed great professionalism, I would definitely recommend them to someone else. If I could give them more stars I would. I love the easy access with the app!!!
Best storage!
This is a very nice Public Storage and Greg is always helpful and accommodating. I truly appreciate him being there. The things in my storage unit mean a lot to me and I feel safe that they're at this location. Thank you so much!
Greg is the BEST!!
Les delivered great service. He was very professional,nice, helpful and knowledgeable. I would recommend this location to anyone looking for a storage unit.
Les was magnificent
Fantastic service! Clean facility! Highly recommend!
The employee that helped me was so extremely accommodating &understanding of my situation when he didn't have to be. He took the time out of his lunch break to explain the answers to my questions, which is his job true; but he was genuine -which is not his job. I can honestly say that had I tried to resolve the situation over the phone with corporate, I probably would have lost my storage.
Thank you Greg! He was very professional and knowledgeable he answered every question that we had and explained every step! thank you so much for your help.
Greg was very helpful (awesome customer service), and he helped me SAVE a lot of money. Thank you Greg for knowing what you do and delivering stellar customer service.
Public Storage took over as the new managing company and their new policies are not customer friendly. There were several break ins when they first took over and they didn’t notify anyone. The communication sucks and they don’t work with customers regarding late fees, even if the customer was given erroneous information by an associate. I would not recommend Public Storage to any of my friends/family.
Greg was very helpful and nice. Great customer service!!!
Public storage took over and they like to sell you these $20 terrible quality locks that they warn you people may have issues with.
The lock doesn’t even work for an entire week using it two times and is stuck locked. management is unable to assist and I am forced to pay a locksmith to cut my lock.
I do not recommend public storage for your storage needs.
Greg was very outstanding in the way he help us get everything we needed and the correct space size. He is an amazing person.
Greg at the Arlington I20 and New York location is AMAZING! he is a kind, easy to work with provides excellent customer service and most of seems to actually care. He took excellent care of me.
This place is perfect! Greg was very helpful and made the whole process simple and quick. Greg even helped to make sure the storage space dimensions I picked out was the perfect fit for me and my belongings.
Greg was very helpful!!!
Greg was very helpful, highly recommended!
Greg is awesome!!!, makes moving that much easier
Greg was very helpful in the process of getting my storage unit
Muito espaço, lugar limpo e muito seguro .