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Address

5341 N Hamilton Rd
Columbus, OH 43230

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-954-2054

614-954-2054

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 5:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

614-954-2054

614-954-2054

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 59/mo
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 59/mo $ 59
    2 units left!
    Limited availability

    No Obligation

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    5'x10'
    Online only price
    $ 63/mo
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 63/mo $ 63
    2 units left!
    Limited availability

    No Obligation

  • New

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  • Save Impression

    5'x10'
    Online only price
    $ 66/mo
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 66/mo $ 66
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 74/mo
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 74/mo $ 74
    1 unit left!
    Limited availability

    No Obligation

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    7.5'x9.5'
    Online only price
    $ 76/mo
    Medium 7.5'x9.5'
    • Inside unit
    • 1st Floor
    $ 76/mo $ 76
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 111/mo
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 111/mo $ 111
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 146/mo
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 146/mo $ 146
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 168/mo
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 168/mo $ 168
    2 units left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 225/mo
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 225/mo $ 225
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x30'
    Online only price
    $ 229/mo
    Large 10'x30'
    • Outside unit
    • Drive-up access
    $ 229/mo $ 229
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Columbus Storage Units Near Blendon Woods Metro Park

Self storage in Columbus is easy to come by with over a thousand Trouville storage units on the East Side of town. Our location, right off Hamilton Road, provides easy access to Easton Town Center, Stoneridge Plaza and The Golf Club at Little Turtle. All are less than five miles away, near the adjacent towns of New Albany and Gahanna.
Whether you're looking for a place to hold your golf club collection in between rounds at New Albany Country Club, or the family's ice skating gear for winters at Blendon Woods Metro Park, we've got you covered. Our 5x5 storage units are perfect for stashing a few sporting supplies and other gear, while our larger ones accommodate entire two to three bedroom home remodels.
We offer climate controlled storage units indoors, as well as outdoor options at this storage facility, for easy drive-up loading and unloading.
If you're looking for a variety of storage options in this community of natural wonders, from wild turkeys to ponds and lush greenery, these Trouville storage units are a great option. We're also within a quick drive of downtown Columbus for easy access. Whether you're new to the neighborhood or a longtime local, we can make space for the things that matter.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 221)

September 23, 2023
Google Public Storage N.A.G. C.
Tina and Brittnay, were great at taling care of all my storage needs. Thank you so much for your help.
September 23, 2023
Google Public Storage Mona Stephens
Tina and Brittany are wonderful to work with. They made the whole process very easy. They are very friendly and helpful. Thank you both!
September 22, 2023
Google Public Storage Gary Eckard
August 6, 2023
Google Public Storage Lisa Morris
July 3, 2023
Google Public Storage Shannon H
Steve helped us out. Quick and easy.
June 12, 2023
Google Public Storage Abby Diaz
I recommend this place! Tina is very professional, very good customer service! She’s very helpful when I asked questions and the place is clean…
June 1, 2023
Google Public Storage Qamar Osman
Jasmin so nice thanks again so sweet
May 12, 2023
Google Public Storage Michelle Horne
May 12, 2023
Google Public Storage michelle ward
Jasmin was great
May 12, 2023
Google Public Storage Moving Wisely
Jasmin was great help thanks .
May 1, 2023
Google Public Storage Glenn Thomas
Jasmin took me out to show unit download the app thanks
April 28, 2023
Google Public Storage Janet Johnson
Jasmin helped with the app and e rental thanks
March 31, 2023
Google Public Storage Kevin Lee
Jasmin helped me super easy and nice
March 30, 2023
Google Public Storage RAW-TTG Wallace
Had issue with the E rental process still was able to rent, Jazmin was very helpful and she was able to get me in a storage unit right away. She made me feel welcome and I’m glad to have done business with this property.
March 30, 2023
Google Public Storage Debby Charles
Update: Today I received an email that my rate is increasing 32% out of nowhere. This isn't a thing like spectrum where you know your rate will go up after the promo period. Nope, just an email stating my new rate. I don't see anything they've done to justify this new rate, either. 32%. That's huge! I guess I don't need a storage unit that bad... It's only day one, but so far, great experience. I reserved a spot online, and everything was easy. When I showed up with my stuff, I realized that it wouldn't work; I needed a bigger space. It was super easy to change, and I appreciate that they didn't charge me anything to switch. Didn't double the admin fee or anything like that- which some places love to do. Thank you! The negatives are the lack of signage for the numbers. I did a LOT of searching for my spot, even with a map. A few other people were circling around too, so it wasn't just me. The door to my building is broken & you have to find something to prop it open with. There's a lot of trash around, but I guess that's the nature of the business. I wish they did more to keep it clean, though. More dumpsters or emptied more often?
March 12, 2023
Google Public Storage John
February 27, 2023
Google Public Storage Dora Ernst
Tina is so friendly and she explains everything so thoroughly! I would recommend this location just because she is so wonderful!!
February 26, 2023
Google Public Storage Anni Ayaaya
Tina was helpful and friendly.
February 22, 2023
Google Public Storage LogoPlusCreations
Tina was awesome and very friendly
February 22, 2023
Google Public Storage Gary Craine
January 29, 2023
Google Public Storage Kerah Murphy
Very clean place. Needs more loading carts. One is not enough
January 27, 2023
Google Public Storage Kenzi Phillips
I loved the service and Tina was so sweet and so helpful! She’s amazing!
January 27, 2023
Google Public Storage Keiffer Whiteman
Tina was the best! Very helpful, knowledge and efficient!
January 23, 2023
Google Public Storage Shayla Moyer
Tina was amazing! Helped us so much and made sure we were fully satisfied! Definitely will be staying with them! Thanks again, Tina at Public Storage! -Shayla & John
January 23, 2023
Google Public Storage Smart Flips
Tina was so helpful! She should get a raise! Thanks again!
January 22, 2023
Google Public Storage Sarah Stankavich
Rent went up every year. There are not enough carts at the facility. I got charged $75 for leaving 4 cardboard boxes at the dumpster when I was moving my things out. Apparently, the dumpster is for management use only; that would be fine if that was made clear, but I was told there are "no dumping" signs at the property and that it's written in my lease. Neither of these things are true. I just drove there and took a photo of the dumpster and there is no signage. It's not worth my time to fight with them. My guess is that they are purposely leaving out these details so they can charge outrageous fees when you unknowingly leave something.
January 16, 2023
Google Public Storage Berthony Felix
Tina was fantastic very helpful!
January 6, 2023
Google Public Storage Jason Monk
November 20, 2022
Google Public Storage Jen Nicole
They wanna up the prices and complain if you're over 5 min. After closing. Um no one is ever there not like it's holding you back. Trash is piled and the way peoples things are just thrown is despicable. Can't ever get boxes or have access to the restroom so do that before you go. The staff is rude.
November 9, 2022
Google Public Storage Ron Wade
Fast, easy and very clear process. Fair prices, clean, well-maintained units. Nice and simple!
November 9, 2022
Google Public Storage Sherri
Tina and Kellie B were amazing and awesome. They helped me lower my rent and deal with app issues and online issues. Very hard to find people who value customer service but this location and 2 managers do!
November 8, 2022
Google Public Storage Trina Aaron
Just moved to New Albany area and they have made this flawless!! Great customer service Ben is Awesome!!
November 4, 2022
Google Public Storage Karen B
Tina was awesome!!!
November 1, 2022
Google Public Storage faisal aden
October 26, 2022
Google Public Storage Brian Luft
Gotta have a code to get in and out. Seems secure and safe
October 7, 2022
Google Public Storage Alexzander Lisi
Just got a storage unit here and the Manager Tina is great!!! She was so helpful and is a breathe of fresh air! Highly recommend this location!
October 3, 2022
Google Public Storage Paul Conley
Had a great experience! Tina the manager was very informative and helpful. Answering all my questions!
September 30, 2022
Google Public Storage Carter
September 30, 2022
Google Public Storage J Carter
September 6, 2022
Google Public Storage adam hricik
Tina did a fantastic job and made the process smooth and easy. Covered all the details to a tee and answered all my questions making me feel comfortable and secure renting here. Also swept out my unit before I moved in. She comes highly recommended.
September 3, 2022
Google Public Storage jaimala mccarrel
Ms.Tina at the Hamilton Road location was beyond helpful I had an issue with needing to update my United size and she switching my unit to a bigger unit.. Her customer service was beyond exceeding expectations.. please give her a super raise !! THANK YOU AGAIN MS. TINA!!
August 12, 2022
Google Public Storage Daniel Rodriguez
Kristy and Tina werr very helpful, explained all details for unit rental. Answered all questions. Will recommend.
August 3, 2022
Google Public Storage Roy Seltzer
Dear Tina, You were amazing in helping find a unit for me and my friend! We greatly appreciate it! Thanks again!
July 2, 2022
Google Public Storage Michael Lincoln
It was too hot but we got what we needed.
July 1, 2022
Google Public Storage Jamie Kuhn
Great customer service from Steve!
June 8, 2022
Public Storage Jake Johnson
Okay but why do you only have ONE employee here? They're on their lunch so I have to wait 20 minutes? Solid start.
June 6, 2022
Google Public Storage J S
May 30, 2022
Google Public Storage lori kreke
May 22, 2022
Google Public Storage Vivian Bass
Very good service, and willing help.
May 20, 2022
Google Public Storage Alan Russell
We are moving and Tina and Jameika was very helpful in explaining the rental process. It gave us one less thing to worry about.
March 17, 2022
Public Storage J S
Does anyone know the size of their storage units and the price
March 9, 2022
Google Public Storage Des Maki
Tina was amazing & very detailed, showed me different storage options & made me feel very comfortable. She had an amazing attitude!😊
March 5, 2022
Google Public Storage lisandro velez-durham
Tina was excellent at providing me service and answering any questions I had. She was very quick in the paperwork process. I recommend this location.
December 28, 2021
Google Public Storage Linda Oxenrider
Fantastic people and place. East access to your stuff in a clean facility.
December 23, 2021
Google Public Storage Tony Mcgrath
Moving in was a good experience .clean secure
November 28, 2021
Public Storage Neal Palmquist
A small climate controlled space would be great for 3d printer workspace. Does your site consider allowing such activity in your smallest locker and do you have powered units?
November 1, 2021
Google Public Storage Charles Stewart
Lisa was very helpful in gathering info for the units associated with my new company and I couldn’t have asked for a better person to gather info she made the experience very painless and easy going
October 30, 2021
Google Public Storage Tech Sales
Lisa is simply the best! She was so helpful and patient with answering all of my questions. She made my moving experience so painless and easy!
October 14, 2021
Google Public Storage Andee Peabody
Hema was incredibly friendly and helpful! Easy online process, in and out in minutes!
October 14, 2021
Google Public Storage Dong Kim
Excellent service. Good customer care. Hema the service manager was very helpful walking through storage and setting up code in the app system by step by step. I was very satisfied. Thank you
October 13, 2021
Google Public Storage Maryann Mason
Mandy was awesome! I was running late & she waited for me. I'm new to this Storage Unit "stuff" & Mandy was very patient and kind.
September 14, 2021
Google Public Storage Derrick Meeks
September 1, 2021
Google Public Storage Bill Harper
Easy access to property. Clean facility. Signed the lease today after making an appointment yesterday. Zach showed me my unit and got me all set up. He was friendly and knowledgeable and got me in and out in reasonable time.
August 18, 2021
Google Public Storage j b
Very friendly and customer service oriented
August 11, 2021
Google Public Storage Susan O'Donnell
Lisa was so helpful and pleasant. The facility is clean and well-laid out. There was hiccup in checking out and Lisa came to the rescue. Thank goodness. She does a great job of follow through.
August 9, 2021
Google Public Storage Judyth Sloan
August 6, 2021
Google Public Storage Luis Camargo
What a great and customer-oriented service! Moving In and Out is never an easy thing to do, but Lisa, from the Public Storage, has been terrific, tremendous help for us within the whole process!!. Regarding the place, it is good, convenient, clean, easy to get in/out, and well kept, but definitely the customer service makes always the difference! - well done and thank you again.
July 19, 2021
Google Public Storage Adidas 211
June 10, 2021
Google Public Storage Cory Williamson
Possibly the worst Storage Unit Group I have ever worked with and the worst online reservation program for reserving units. Don't waste your time reserving a Unit online, it won't be there when you arrive. They will even call you the day prior to confirm your Rental and appointment to get your unit, but that doesn't mean anything, because your reservation means nothing. The beat part they won't tell you that till you arrive with your full U-Haul and they tell you sorry we don't have a Unit for you. Come to find out the reservation only confirms pricing, my question is what good is the pricing when you have no unit for me? Why call to confirm, when you don't have my unit? Your reservation online doesn't hold a unit, if someone walks in 5 minutes before you arrive for your appointment, they will rent them the unit you "reserved". I can't stress it enough, don't waste your time! Find a company that honors the reservation and does the right thing when they mess up. Lastly, this review does not reflect the individuals that work at this location. They are extremely nice and helpful, this review is of Public Storage Corporate and they poor reservation system and complete disregard for trying to ensure a happy experience for their customers.
June 9, 2021
Google Public Storage Jason Abady
Good experience so far. Shelly and Lisa were both very helpful and kind.
May 28, 2021
Google Public Storage Tom Fellrath
Convenient, clean, friendly staff. I wish I could keep my stuff at home, but - if I can't - this is a more than acceptable alternative.
May 13, 2021
Google Public Storage Joseph Gilani
Business is run well with helpful and pleasant staff with responsive leaders. System works, facilities are clean, safe and well maintained.
May 12, 2021
Google Public Storage Sean Gordon
Great for youth soccer games
April 15, 2021
Google Public Storage Raven Young
Kathy and Shelly were AMAZING! I am very inexperience with knowing how to store my items. And they physically helped me bubble wrap my TV! They are the sweetest. You will love them .
March 27, 2021
Google Public Storage Ryan Stander
Unit is ok- an inside large closet. The desk person couldn’t seem to keep her mask on- it was never over her nose and it kept slipping off. At her direction I went back locked the unit and came back to fill out paperwork. When I got back she said someone rented it online and I couldn’t have it so I had to go back and put the lock and key back. I went back to the desk to see it she could find another unit and then the same unit was open again. So after 45 minutes of listening to the desk person complain and let her mask slip off, I finally got a unit.
March 20, 2021
Google Public Storage Nathan Burnett
March 6, 2021
Google Public Storage Tommy Curtis
March 2, 2021
Google Public Storage Achyut Dev
My friend kept his stuff in the climate control storage for more then 9 months. And I helped him to move his stuff. We didn't have much difficulties. You can transfer your things easily from here and storage room price is also reasonable.
November 27, 2020
Google Public Storage Stephannie Boone
Storage units are well maintained. The only downside is that the dollies are not at the unit sites anymore. You have to get them from the office and that isn't convenient if you have a back unit
November 14, 2020
Google Public Storage Damon Lee
November 10, 2020
Google Public Storage Igor Belousov
October 30, 2020
Google Public Storage George Mussi
October 25, 2020
Google Public Storage Anthony Kimbrough
Mary and Lisa gave me excellent help and have grate personalities related to customer care. Unfortunately, it's rare to find the Mary's and Lisa's of the world.
October 11, 2020
Google Public Storage jamie scott
Clean and welcoming site. Mary assisted me well in making a decision. Thanks for the great customer service!
October 4, 2020
Google Public Storage Justin Bailey
Mary was great today, she is very knowledgeable and friendly. I enjoyed talking with her, she let me look at a couple units before I decided which one. No hassle very personable. Best storage facility period. All around a Great Place, Thanks again Mary for all your help.
October 4, 2020
Google Public Storage Monica Spicer
Mary was a pleasure to work with today. She was very helpful and knowledgeable to make sure we had the appropriate unit. She allowed us to take a look at a few units and then walked us through the process.
September 29, 2020
Google Public Storage Buckeye One
Having just moved back to Ohio from out of state, I required temporary storage space. This Public Storage location was recommended by a friend. I made a same day reservation online, and Mary immediately called to help me through the process. Upon arriving at the facility, Mary made the process seamless, and we were able to get my things moved in right away. My first experience with Public Storage has been a great one! Thank you.
September 21, 2020
Google Public Storage Brian Ballentine
Lisa is super helpful, down to earth, friendly, and GREAT at what she does. I've rented from other places and received good service, but Lisa makes the experience efficient and pleasant. Thank you!
September 19, 2020
Google Public Storage Michael Spano
Great location . Lisa in the office was a pleasure to do business with. She was able to check us out and assured me that my account was paid in full and closed out properly. Thank you Lisa👍🏼
September 19, 2020
Google Public Storage Barb B
This is the 1st time I ever used public storage and it was a great experience. Lisa was very helpful. I used the autopay option so it was 1 less thing I had to remember. Very clean and secure site. I would use them again if I ever have the need.
September 5, 2020
Public Storage DONALD DIXON
what is your smallest storage unit
July 13, 2020
Google Public Storage Chris Hastings
May 26, 2020
Google Public Storage Jenn Parker
We give Mary a 5 star rating ! She is the kindest lady and works very hard !! Thank you Mary ..
March 11, 2020
Google Public Storage Robert Lee
Had a great experience with attendant MARY very helpful, explained everything .Even in the cold rain this morning .Thanx Mary!!!!
March 9, 2020
Google Public Storage Dallas Lauderdale
Lisa did a great job!
February 28, 2020
Google Public Storage Osvaldo F
Awesome manager Lisa really goes thru everything real quick and have you in and out . The customer service was fantastic
February 22, 2020
Google Public Storage T Can
Lisa was awesome. Down to earth. Fast. Efficient. Professional. Excellent and clean facility. Thanks!!
February 17, 2020
Google Public Storage Taylor Redecker
I have been using Public Storage for a little over two years now. This is the second time that I have used them. This location is very friendly, eager to help and has a VERY clean facility. However... A few things that bother me about the company. 1. They advertise low rent prices starting out. There are hidden fees and a one time "admin fee" of $24 that they don't advertise. So that $20 unit that you were set on will really be much higher. 2. They are able to change your lease as they see fit. It says so right in the contract. The month after I started storing my stuff they increased the rent by $15 going from $58 to $73. That price held for 5 months and then another price increase to $88 which it is currently at after one year. Overall this is a very clean facility that I feel is worth the money for the peace of mind that your stuff is secure. I would however like to see this company be more transparent when it comes to the actual cost of their units.
February 14, 2020
Google Public Storage Brandy Moore
Lisa was amazing with haloing us get our storage unit after the stress and emotions of having to move. It was a welcoming change from the other storage facilities we spoke to ..
February 14, 2020
Google Public Storage Summer Evans
Lisa was very helpful she made sure to show me the unit before I locked in to it, I had a tricky situation, she knew exactly how to handle it! Thank you Lisa For all your help!
February 12, 2020
Google Public Storage DJ Ross
Mary was very thorough and professional. I appreciated her being upfront and explaining everything without question. Facilities seem well maintained and I look forward to utilizing this company for my needs.
January 20, 2020
Google Public Storage Mark
Bobbie was great to work with at checkin. I did an online reservation that was confirmed with Lisa, they were flexible and allowed me to come in earlier then I reserved for to get the unit set up. Very helpful and smooth process!!
January 5, 2020
Google Public Storage Stacey Williamson
Lisa was quick to get us in and was very nice. Place is clean
December 23, 2019
Google Public Storage Jeffrey Hast
Thanks!
December 20, 2019
Google Public Storage mike linzell
Have a good experience Lisa took good care of me took me to the rental storage space explain all the details so that there was no surprises very professional service I'm extremely happy
December 3, 2019
Google Public Storage Chasity Drummond
Mary was amazing help with everything. She was very professional and courteous. She made my experience at this establishment one of a kind. Thank you Mary for being a superstar!
November 19, 2019
Google Public Storage Ronnie Young
This storage facility and office was very neat and tidy. Mary was very courteous and professional. I'm glad we decided to give this facility a try.
November 15, 2019
Google Public Storage Sharon Cross
Mary was a pleasure to work with. She explained all of the requirements and ensured I knew how to access everything. She even had great tips on how to best utilize the storage space! It's been a few years since I have needed a storage unit, this process was easy and quick. Thanks! Had to go back a week later and upgrade to larger unit. ED was fabulous and made the transfer to a different size unit quick& easy! He was very friendly and provided great customer service, thank you!
November 10, 2019
Google Public Storage Jeff Watson
Stephanie did a great job. Very friendly and professional.
November 10, 2019
Google Public Storage Bruce R
Mary, Lisa and Stephanie the staff at the Columbus OH North Hamilton Rd location are the best!! Thanks so much for all your help!!!
November 7, 2019
Google Public Storage Joel Cooper
Excellent service by Takeziana! In and out and no time and great rates!
November 6, 2019
Google Public Storage Robert Johnston
The woman at the office of this particular facility was very nice and helpful, so this review is not directed towards her at all. Corporate Public Storage is the worst customer service & loyalty I’ve ever (EVER) encountered and they are the definition of shady business tactics. Go read the other 1-star reviews, they're accurate. Public Storage will increase your rate frequently and with little warning because they know it’s inconvenient to move your stuff out quickly. I rented a unit last October (2018) at $42 for a 10’x10’ space. Fair enough. In February they email me that the price is going up to $53, then last week they emailed me that it's going up to $70. So in one calendar year the price has increased by 60%! I've never missed a payment, never been late, nothing. Also they tack on an $11 "insurance fee" although they state in their contract that they're not responsible for any damage or theft to your property (and you can’t use your own lock, only theirs). So the "insurance" isn't for you, it's for them, but you still get the pleasure of paying it. Then there’s an “admin move-in fee” even though you move everything in yourself. I went in thinking I’d pay $42 a month because that’s what they advertised, but with all the fees and taxes and 2 price increases I’m at $86.25 a month. More than double! Will you be happy paying twice the advertised price? Because this WILL happen to you if you choose Public Storage. My voicemail went unanswered but they did respond to my email that they’re “sorry for the inconvenience, but they still believe their prices are competitive.” What a load of bull, your price was competitive when I signed the contract, it’s no longer competitive when you raise it every 6 months. Avoid Public Storage, they’re an unethical company and they don’t deserve your business.
November 3, 2019
Google Public Storage Jim Gallo
Stephanie and Lisa took very good care of me. I got a great deal and outstanding customer service. Thanks to them I’ll be a longtime customer.
October 23, 2019
Google Public Storage Princeton McKay
Great place
October 21, 2019
Google Public Storage Brett Frost
Had the pleasure of working with Mary last week while I was looking for a storage unit. She was great! She asked what I was looking for, showed me multiple options to show the difference between the units and what I was getting for the price. She was very helpful and very nice. She answered all the questions I asked and it was very quick and seem less process to get everything set up. Thanks Mary.
October 21, 2019
Google Public Storage takeziana calhoun
October 17, 2019
Google Public Storage Melinda Grassette
Units were fine the problem came with the contract. The employee apparently did not know how to use the computer system well as it took an hour to complete contracts for two units. I asked that the two storage units be set up on auto-pay and was assured it was done. However one month later I get an email stating one of the units had a past due balance. Called in and was told auto-pay was only set up for one and they could set it up for the 2nd unit but I still had to pay the late fee even though it was there screw up....
October 11, 2019
Google Public Storage Yolanda Curry
Stephanie, was awesome and she made me feel welcome. The service was great. I couldn't have asked for better service.
October 9, 2019
Google Public Storage Mic Gordon
Mary was excellent to work with. She was patient and answered all of my questions before signing up for a locker.
October 6, 2019
Google Public Storage mcdtoo mcdtoo
Tonya was great. Very friendly and efficient
September 22, 2019
Google Public Storage Jess McCarter
Mary got us all setup with the right unit quickly and professionally. Come on the weekend, ask for Mary and drive in and out carefully as I saw a fender bender coming and going out at the street / driveway interchange.
September 22, 2019
Google Public Storage Whitney Vanover
Mary helped my boyfriend and I get squared away with our storage unit. She was extremely upfront about everything we were paying for that day, and explained in detail how our monthly payments would work. During the process she experienced some technical difficulties on the computer, but she made us laugh and was patient the entire time. The hours of this location are flexible, and the property is well-kept. Definitely glad we stumbled upon Public Storage to keep our belongings safe for the next few months!
September 6, 2019
Google Public Storage Terri A
I first reserved a unit online. I then reserved a followup phone call to confirm my reservation and schedule a date/time to come out and sign papers and pickup key. Tonya was very friendly, knowledgeable, and helpful, especially when I decided the size unit I chose wasn't going to be big enough. She showed me something larger and in a better location. The property was very clean and well kept. So I feel my belongings will be in a good place where the business cares about their customers. I will recommend Public Storage to others.
August 27, 2019
Google Public Storage David Yunker
I want to say first that Lisa in the office tried to help me, but corporate does not help her at all! I had to move items out of storage to a new house I bought. Yesterday, I had to use one of their carts to haul items from the second floor. I go to the office and there is a clock on the door saying be back in 10 minutes. 10 turned into 20 and they lost a customer while I was standing there. What is corporate Public Storage thinking?! Why do you only have one person on the counter? Is it worth losing customers and alienating the ones you DO have?! What happened to customer service you corporate greedy know-nothings? And to top it all off, they bring you in at a rate and the jack you around with repeated rental price gouging. $170 for a second floor unit. THAT is laughable!!! You can bet that we won't be back and neither will anyone I talk to! Later Public Storage!!!!!!!!!
August 15, 2019
Google Public Storage Anthony Ford
July 31, 2019
Google Public Storage David Biddulph
July 31, 2019
Google Public Storage Kevin Nelson
Our realtor suggested this location based on her personal experiences and those of her clients. Boy was she right! Location was perfect, there was a large selection of sizes available and Lisa made the check in process effortless. She was extremely friendly, helpful and professional. She personally took me to view the unit, swept it and explained the whole process. I have dealt with storage people in the past, but none have been close to creating a smooth process as did Lisa.
July 29, 2019
Google Public Storage Mornings with Avery
Worse customer service ever! From the time I walked in the experience was horrible. As soon as I stepped foot in the door the older lady said that she was going to lunch. The middle aged lady acted as if she was really annoyed when I told her I wanted to inquire about a unit. She said go online the prices are cheaper. I politely told her that I wanted to see the unit before I just purchase something online. She then proceeded to tell me to come back after 2:30 then she would be able to show me because she was going to lunch too. What’s the point of having 2 of you there if neither one of you are able to help! I wouldn’t recommend this place to anyone. Thanks for nothing.
July 27, 2019
Google Public Storage Feathered Predator
Lisa is the best. This place is Poppin.
July 25, 2019
Google Public Storage Luke Freshwater
Tonya was wonderful to work with! She made the process very smooth and was pleasant throughout!
July 18, 2019
Google Public Storage Mike BlankenBecler
Lisa and Stephanie are a terrific team. I own a service based business and am naturally critical of other businesses that don't treat customers like they should. I was impressed and pleased with my experience in renting a storage space.
July 12, 2019
Google Public Storage Chelsey Craig
Stephanie (and Lisa) were incredibly helpful with the whole process. Thanks ladies!
July 11, 2019
Google Public Storage Nancy McCann
Bobbie was very accommodating and helpful with my storage unit!
July 3, 2019
Google Public Storage Michael Clark
July 1, 2019
Google Public Storage Russell Flickinger
Mary did a fantastic job helping me with everything
June 20, 2019
Google Public Storage Ward Harrah
The staff at this location was very helpful, especially Tonya. Tonya was extremely knowledgeable about the storage and moving business. She gave us some very good advice, & she is the sole reason we chose this location for our storage needs. If you need to train new employees about customer service, she should be teaching the class! Kudos to your company for hiring such great people like her! We highly recommend this location!
June 19, 2019
Google Public Storage Joselyn Romero
Tonya was so helpful and happy to explain everything and answer every question we asked.
June 13, 2019
Google Public Storage CookFlyCampFish
Storage unit good. Lisa Great!
June 10, 2019
Google Public Storage Amanat Ahmad
Had a great experience dealing with both Mary and Lisa!!! Would recommend them to everyone!
May 18, 2019
Google Public Storage AJ K
Stephanie was awesome and got me in and out with time to spare. Lisa was there to provide great help too.
May 9, 2019
Google Public Storage Jason Grim
Beware!!!!! They run the business in very predatory ways. They have hidden cost, raise rent frequently, and will randomly disable auto-bill pay to force you to pay late fees. And on top of all this they have terrible customer service. They're out to get your money, not provide you with a lasting service. They force you to use their insurance for your storage unit and don't tell you that until then end. So the cost of any unit will be at least $11 more per month. They raise their rates every 3 months so the cost of your unit will keep raising the longer you have it. If you decide to leave to a cheaper place (there are lots of those) you have to schedule a move out date. When you schedule a move out date they will turn off auto-bill pay automatically and not tell you. So your last month's bill will be late and they will charge you a late fee and refuse to refund it because it's not their fault the website does that. Basically, if you use Public Storage they will take as much money from you as possible until you cannot take it anymore and have to leave. This way they can get new people in to do the same thing. They're not a business of providing great storage, they're in the business of targeting people.
May 4, 2019
Google Public Storage Terra DeLeon
We had a reservation for a 10x10 outside unit today. The online process to reserve said “click to guarantee this size unit now”, and we received 3 follow up email/voice messages confirming the reservation. When we arrived, the woman helping us was nice, explained that we could look at a larger unit instead (which she showed us), but when she asked a woman named Lisa for assistance to transfer us to the larger unit, Lisa said she would not honor our reservation, and we’d have to pay a higher rate of $170+/month for the larger unit. The online process also did not disclose the mandatory insurance fee. If we had been waiting with a truck full, we’d have been pressured into paying it. This facility used predatory tactics, I would not recommend going here. Update - in under an hour of posting this review, both the DM and Lisa called me to rectify the situation. The DM offered the larger unit we were shown, but we’ve already secured storage at a different location. Because they both apologized and tried to make this right, I’m changing the review from 1 to 3 stars.
May 3, 2019
Google Public Storage Greg Williams
Made a reservation at 3pm. Mary greeted me and was very friendly. She immediately took me back to show me the storage facility. It was clean an well lit. She showed me how to open and close the unit and explained everything in detail. We drove back up front and finished filling out the paperwork. She explained the monthly payments , how much it was, and went over the operation of the gate and the times of operation. Mary was wonderful to work with and made it quick and easy! Thanks for a great experience!
May 2, 2019
Google Public Storage Emily
Mary was very helpful! You can feel that she cares for her customers. Thanks Mary and Stephanie for relieving my mom’s moving stress.
May 2, 2019
Google Public Storage Susan Ratcliff
Safe, clean and efficient. Tonya was great to work with and it was exactly what I was looking for!
April 18, 2019
Google Public Storage Joe Jackson
Came into the office, looking for information about the different storage sizes and Tonya and Mary was very helpful. I have been shopping around so when I'm ready to store my things I will definitely come back to this location and look forward to seeing either of these ladies. Great customer service
April 12, 2019
Google Public Storage Drew Hess
Lisa and Tonya were delightful and helped me get the exact unit and area I was looking for!
April 10, 2019
Google Public Storage Hannah Won
We found that the price for a 10x30 storage unit is slightly higher than competitors, but this facility is very clean and conveniently located so we decided it was worth it. Also, the service we received from Tonya was excellent. She was extremely helpful and professional.
April 2, 2019
Google Public Storage Albert Diggs
My experience at property 26533 was timely and professional ,Tonya is an excellent service person. thanks for making a stressful process simple.
March 24, 2019
Google Public Storage Michael Cooper
Mary did a Great Job! Gave me all the info I needed and took the time to answer every question I had and gave me tips on how to store my stuff in the best way possible. Thank You, for all of your help.
March 23, 2019
Google Public Storage marla caston
Lisa is awesome! She truly knows her job and is extremely professional! I will recommend her location to everyone in the area! Thank you Lisa for your help this morning.
March 14, 2019
Google Public Storage Gabriel Anderson
Tonya! Thank you so much! You were a huge help. Moving is quite stressful but you made everything at Public Storage at ease. Definitely coming back come move in day again.
March 5, 2019
Google Public Storage trevor lewis
rented a unit here because it was the cheapest place near my house now they have raised the rent out of nowhere and it pretty much cost the same as the other places I looked. Nobody said they would have the option to raise the rent at anytime and I have only had a unit for 4 or 5 months.
February 27, 2019
Google Public Storage C Blank
I rented a unit in October and it is now February and my rent went up already. I think if I would of been told that the rent goes UP every so often before I signed anything I would of had the choice to be ok with it or go rent somewhere else, there are places way cheaper than this one, I only rented here because it’s up the street from the apartments I moved to. Let your customers know this beforehand!
February 20, 2019
Google Public Storage Todd Sullivan
I have 2 units at this location and have had no problems except they keep raising the price annually. That coupled with taxes and required insurance keeps the cost unreasonable if you store over a yrs time. Also their prices on-line are for new renters only. If you have one unit already and need another you don't get the discount. On a positive note, this location is convenient and clean. I 'd also like to mention that Lisa, one of their staff, has always been very helpful, honest, friendly, and anxious to assist in any way possible.Stop in and ask for her if you need to rent a unit.You'll be glad you did.
February 12, 2019
Google Public Storage Dwight Dumpert
Mary helped me secure the storage unit that I needed. Knew how to navigate the reservation process and the in-store kiosk. Really helpful. New space was clean.
February 12, 2019
Google Public Storage R Stanley Sutton
Great service. Mary was very friendly and helpful.
February 12, 2019
Google Public Storage Kandi Hollern
Lisa was great. The storage unit was clean and easy to access.
February 12, 2019
Google Public Storage Dave Lott
Nice and clean
January 31, 2019
Google Public Storage Kendra S
They were SO helpful! It was a great experience!!
January 28, 2019
Google Public Storage Maria Bonaventura
Mary - R.M. Was knowledgeable, helpful and friendly. Great customer service.
January 25, 2019
Google Public Storage Doug Wright
Lisa and Stephanie helped us and were very friendly. Great experience
January 24, 2019
Google Public Storage Matt Smith
The staff at public storage was extremely caring and helpful getting our unit during this frigid winter month. Thank you so much Stephanie and Lisa.
December 31, 2018
Google Public Storage Larry Lewellen
Mary the RM was a pleasure to work with, very helpful and accommodating to understand my needs and make it easy and pleasant. I have rented storage at this facility several times and will keep doing business there.
December 7, 2018
Google Public Storage Margaret Goodrich
December 5, 2018
Google Public Storage Shane Taylor
I just wanted to say thanks so much to Anne at this location. I had an issue with Auto-Pay and wasn't able to figure it out through the automated phone search and the website was giving me issues and she knew exactly what to do. Anne is an absolute breath of fresh air when it comes to customer service!!! Very helpful, insightful, and caring person in my eyes. We need more people like this in customer service positions. You can tell she cares and actually likes to help people!
December 4, 2018
Google Public Storage Veda Brown
Mary and Staff are amazing and very helpful at this location. I recommend this location because it is very neat and clean, as well.
November 10, 2018
Google Public Storage lights show
November 8, 2018
Google Public Storage Pat Nelson
Lisa was very efficient and helpful in giving me the information I needed to choose my storage unit. The unit was clean. All the instructions were clear to access the gate and unit.
November 8, 2018
Google Public Storage Daniel Bunch
Place is very nice
October 22, 2018
Google Public Storage Merle Bowling
I found the customer service to be excellent. Making the reservation was easy and Mary was very helpful in assisting me in determining the appropriate size for meeting my needs. In addition, I changed move in times 3 times and then arrived 30 minutes early with a loaded U Haul and 3 people I had hired to assist me with the move. Because Mary let me move in 30 minutes earlier, I not only saved time but money as well. Thank you!
October 22, 2018
Google Public Storage Chuck Tenny
Need lights in conditioned unit spaces
September 28, 2018
Google Public Storage April L
This location is the second Public Storage I’ve used and my third time upgrading my unit. The staff is always above and beyond and has great communication during the move in process. Nikki was a pleasure to work with as I set up to be gone for a year. Thank you for your help!
September 15, 2018
Google Public Storage Darin Morton
August 14, 2018
Google Public Storage Doug Bailey
Mary was very professional. She made it very convenient for me to rent another storage space by letting me look at the location of a new storage unit to determine if it is close to my current storage unit. That was very helpful.
August 7, 2018
Google Public Storage Chris Fullum
August 2, 2018
Google Public Storage Joel Beard
Very convenient and reliable
July 10, 2018
Google Public Storage Julia Notrica
Linda was amazing! So helpful and made my day by being so positive and personable!
June 30, 2018
Google Public Storage Soundguy Senior
Nice clean facility. A bit pricey.
June 19, 2018
Google Public Storage napoleon bell
I was totally inspired by Linda Hayden with her smile and wanting to make sure I had all the information. Her willingness to walk around the entire property to locate a particular storage unit I might like. I wish all people gave such incredible service to their customer. She is an example of what honest customer service looks like.
June 10, 2018
Google Public Storage Eric Reynard
Anne was extremely helpful .. I am very very happy with her assistance . 😉
June 9, 2018
Google Public Storage ibrahima kourouma
Anne stayed late to assist me with a problem , and was very professional , I highly recommend this location.
June 4, 2018
Google Public Storage Steve Acker
Nikki provided great customer service. Thank you!
May 30, 2018
Google Public Storage Michael F Piotrowski
One of the best I've seen. Nice nice nice!
May 28, 2018
Google Public Storage Jeremy Pathammavong
Anne was very professional in helping me with everything i needed. She takes her job very serious & had great customer service
May 5, 2018
Google Public Storage Tim Nocar
Anne stayed late on Saturday to help my transfer units for my mom while I was in town. She was very professional, courteous, and just gave happy go lucky person eager to help her customers. She is a real asset to your company. Thanks again Anne.
April 23, 2018
Google Public Storage John McMasters
Anne was a great help and very professional! She's the best!
April 21, 2018
Google Public Storage T Osborne
Anne stayed late to help me . I really appreciate her assistance !!! Nice job friendly help!!
April 12, 2018
Google Public Storage cesar jimenez
This place is awesome. Anne was extremely professional, kind and helped me with my storage needs. The place is clean and secure. Í definitely recommend it!
March 30, 2018
Google Public Storage output Homes
March 27, 2018
Google Public Storage Nick Regan
Worked with Anne in Gahanna on my storage unit. Had the best experience ever. Thank you all so much for everything. I will always use Public storage!
March 17, 2018
Public Storage Pamela WatkinsWolford
What is cost per month for small storage unit
March 5, 2018
Google Public Storage Cameron DeWitt
I had the best experience. Anne loves her job and owns the company. Dominique was back on her first day and was excited to get back in the swing of the biz.
February 23, 2018
Google Public Storage s a
Anne really helped me today!
February 10, 2018
Google Public Storage Mike Lincoln
Lisa & Abbi made it very easy to set up my account.
December 12, 2017
Google Public Storage Sue Tomkus
Always clean, easy access, and reasonable prices.
November 28, 2017
Google Public Storage Marco Jimenez
I had the pleasure of working with Anne at this location. She was professional and helped me find the perfect unit to fit my needs. She explained the process perfectly. I highly recommend this fantastic location.
September 23, 2017
Google Public Storage Ryan Srbljan
Polite on the phone and had the space I needed ready to go. Competitive rates and month to month lease... super happy with the service and offerings.
September 10, 2017
Google Public Storage amanda Wright
Went to pay feom booking online and by the time we got to the payment part it had tripled from what I was quoted online. They make you buy insurance and tons of fees. It went from 29$ to 44 then to 80 in a matter of an hour...I took my things and left
August 31, 2017
Google Public Storage ZL Young (LeaLea)
Had to switch units and they made it very easy and I still kept my online discount.
August 29, 2017
Google Public Storage Jovonna Funderburg
Anne was very helpful and accommodated to my needs very quickly! She knows what she's doing! Best person I've interacted with at public storage. Thank you Anne!
July 31, 2017
Google Public Storage Gail Thomas
Tatum was extremely helpful and courteous. She made everything easy for us. On our second visit Lisa was extremely helpful in educating us about how to access the storage locker, etc. Great staff!
June 3, 2017
Google Public Storage Kris Pavuk
Had a fantastic move-in experience at this location. The facility is clean and well-secured and the staff is just wonderful - very helpful and customer oriented. Everything was clearly explained up front. I had originally rented a smaller unit than I wanted, but they advised me to keep checking the website and if a larger unit became available I could transfer. One did and the transfer process was super easy. Thanks for all of your help and the quality service I've received!
May 18, 2017
Google Public Storage Fernando Jiménez
Anne helped me find the perfect storage space to fit my needs ! She took the time to show me different sized units .This facility is first class - really clean and secure. Definitely helped me out of a tough situation.
April 27, 2017
Google Public Storage Darin Peterman
Excellent move-in experience! Clean, well secured, and well lit facility. Doorways and halls are wide enough for large furniture. Storage units are well-kept. Extremely helpful that carts are available for use to transport items. And the registration process was fast and simple. The specialist that assisted me, Anne, was great! Very friendly and helpful. She made my first experience with renting a storage unit very painless. I will certainly recommend this business to friends.
April 23, 2017
Google Public Storage Don Martin
Anne was very friendly and explained everything in detail . I am glad I chose this location . Anne was very helpful and made everything very easy . She told me about all te moving supplies available if needed .
April 5, 2017
Google Public Storage Nancy Knight
Anne is always so pleasant and courteous and is always helpful each time I come in. Anne went over the top to get me into a bigger unit for my needs.
March 7, 2017
Google Public Storage Bree Mcdonald
Ive used this facility on and off for years..theyre always pleasant and efficient to your needs. Anne is very kind and helpful.
January 18, 2017
Google Public Storage jacob cicak
Anne was very helpful, very kind and respectful and answered all my questions I needed. Helped me out to her fullest abilities!
December 28, 2016
Google Public Storage Leslie Landman
Very nice and professional! What I don't remember having ever been informed about however is that you have to also buy one of their locks. I've only ever used one other site before so my basis of comparison is limited. However, I do not recall at any time being told that my move-in costs would include the purchase of their special locks. Did not appreciate that. But otherwise, they do daily sweeps of the empty units, provide flatbed carts, and brooms for maintenance. Overall, I'm pretty happy.
December 7, 2016
Google Public Storage LaReina Anthony
I had the most wonderful person by the name of Anne she was very patient with me..
December 4, 2016
Google Public Storage Steven Gray
Staff very friendly, easy to set up rental.
November 16, 2016
Google Public Storage Cathy York
I just wanted to give a GREAT BIG SHOUT OUT, for the great customer service we received from Lisa and Anne. Anne has been in the office most of time when my husband and I would go there. She has been the most professional spokesperson for Public Storage. She treats everybody that way and even when she is really busy with customers she takes the time o answer any and all of their questions. The facility was nice and clean and the climate controlled units were very nice and just what we needed. Thank you Anne and Lisa.
November 16, 2016
Google Public Storage Mick Ewing
Anne is very polite and hopeful!!!
October 25, 2016
Google Public Storage Ron Wade
Modern, clean and very secure storage facility. Multiple unit sizes and options for interior or exterior access to best suit various needs. Friendly office staff showed me two different available units / sizes so I could make a well informed decision. Quick and easy month to month rental agreement. Office associate Elizabeth H. was especially helpful.
October 14, 2016
Google Public Storage Days Gone By
Lisa was very professional and helpful. Easy move in!
September 7, 2016
Google Public Storage Edaw Nnud
Public Storage has invested in hygenic, low maintenance improvements that seem to demonstrate a long term commitment to the community they serve. Obviously a true 21st century operation. Lisa and Ann were great as well.
August 29, 2016
Google Public Storage Andrew Lehman
Lisa was very friendly and helpful! The property is up to date and very clean!
August 9, 2016
Google Public Storage James Rouch
Anne was awesome !!! She helped me find the right unit. & was very helpful & caring
July 12, 2016
Google Public Storage sonya razeeq
Anne was great and very helpful. Nice clean facility.
June 28, 2016
Google Public Storage Ivan Johnson
Ann and Lisa were very awesome. Showed me the property and spaces available... Went over my options and provided me with quality service. I will recommend my friends and coworkers to Public Storage for their storage needs...