I just wanted to give a shout out to your Eastgate location… and to your manager, Ashley, in particular. My husband and I have two adjoining units at the Eastgate location and in doing her routine security checks, Ashley discovered that one of our two locks was not secure. It was actually locked in the open position… meaning that anyone with access to that floor could have gotten into one (or both) of our storage units. Ashley alerted us immediately and worked with us to get the problem resolved in a very timely manner. This was no small task given that we live more than 500 miles away! We always have appreciated the security measures taken by Public Storage to keep our belongings safe and secure, and I must say, their customer service is truly exemplary!
Love that it is inside. I like my items where they can't get ruined.
The storage facility is clean and easy and safe to access. Only gave 4 stars because bathroom has been out of service for more than a week.
Clean, secure and available storage! Appreciated the inside 1st floor units! Friendly and knowledgable staff.
Melinda at the front desk was extremely sweet & helpful :) I had a lot of questions that she was able to answer for me so I look forward to storing some of my things at this facility.
Very clean and Greg was super helpful!!
Great communication, very very clean, great security. Has carts to help movie your stuff, plenty of lighting. I would definitely recommend. I feel my stuff is 100% safe and clean there. Thank you for providing that safety and security.
Excellent customer service Greg is awesome! Walter P says so!
They always make sure everything is running smoothly
Good service and very helpful
Terressia was very helpful with our needs, very good service
Wonderful facility, very clean, Erika the attendant was kind, and helpful
Was an amazing experience love the video of what would fit in the space because I honestly didn’t know how big I needed. I love the interactive call and the live help was so helpful and made it an easy process ❤️❤️❤️
Thank you Tellessia for the wonderful service. You have made my experience with Public Storage pleasant.
Tellessia was competent, friendly and helpful. This is our second unit. Very clean and super modern.
Tellessia was amazing at helping us finding our unit and all of the details that we needed for a great experience. Thank you
Really like the building, great customer service
Two thumbs up! The space is exceptionally clean and Manager, Tellessia made checking and understanding procedures a breeze.
The property Manager is amazing and so much more!!!
Outstanding customer service. Truly above and beyond. We really appreciate solid employees like Tellesia who helped us when we really needed it! Thank you!
Great business all needs were taken care of with proficiency
Tellessia was more than helpful with my needs with getting moved into a unit. She answered every question I had in detail. As well as giving me a tour of the facility, to show me the location of potential units.
I had the best experience w Tellessia. She was very friendly, Professional and just all around nice!!!
Hard to find these days.
Highly recommend this location.
Tellesia, the manager, is very nice and extremely helpful.
Tellessia is ALWAYS helpful and goes the extra mile EVERY SINGLE TIME! I would recommend this place just because of her.
Tlessa was out picking up garbage and debris from parking lot along with sweeping and mopping storage hallways
Tellessia was very friendly and helpful. Her recommendation on the storage unit and the size was perfect.
Very clean well kept facility. Tellisha in the office is very kind and helpful. Overall great place if your looking for a clean storage facility. It closes a little early I think. But can work with that.
Fantastic service. They were very helpful when I transferred units.
Great climate controlled location. Tellessia is who helped me and set me up with my storage unit. She was very friendly and helped me get the right unit for my needs. I highly recommend....
I rented a unit last week, a nice lady name Telesha was the associate that helped me. She was so through with her description of the units and willing to show me the units more than once, to ensure I was happy! The area was very clean, the property looked well maintained which made me feel completely leaving my property there. I would definitely recommend Public Storage! Thanks for everything Telesha
I've only had great experiences at the public storage the people who work there are incredible. It was good.
Had a rocky start with a guy on the phone there, felt like I was keeping him from something with my call
:( next time I had questions, a woman helped me & totally redeemed their integrity. Sorry, don't remember her name, started with T I think. There are still people out there who believe in helping others! Thanks public storage!
First time with Public Storage Very friendly courtesy all is clean Jill , Tellecia and Mauricio Botteri thank you very much to help me during the process. I will definitely recommend Public Store. They deserve more than 5 stars. Jennifer Collazo
Tellessia was very helpful getting me into a storage unit. I was a little unfamiliar with what needed to be completed to reserve a unit but, she made it very easy for me. She walked me through all the steps and answered any questions I had.
Tellessia is amazing. Always polite with a smile on her face. If she isn't in the office working she is outside picking up trash. She is ABSOLUTELY AMAZING and is a great asset to Public Storage
Tellessia is amazing! She is so helpful and she really goes above and beyond in helping out in any situation. She is such a caring person and you can tell she is genuine. She is a great asset to Public Storage.
Tellessia was very helpful both when I came to reserve and actually move in. Very clean facility. Love my unit. Correct temp and no water anywhere. Very happy with my decision to store here
Tellessia was awesome Great help when needed
Facility is very clean and Tellessia was great to work with.