Public Storage Self-Storage Units at 9660 Colerain Ave, Cincinnati, OH
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6
Address
9660 Colerain Ave
Cincinnati,
OH
45251
24/7 Access Available
Property Open
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
24/7 Access Available
(24/7 access available)
Property Open
Mon-Sun 6:00 AM - 10:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
24/7 Access Available
(24/7 access available)
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Hours
Rental Support
Monday
8:00 AM – 1:00 AM
Tuesday
8:00 AM – 1:00 AM
Wednesday
8:00 AM – 1:00 AM
Thursday
8:00 AM – 1:00 AM
Friday
8:00 AM – 1:00 AM
Saturday
8:00 AM – 1:00 AM
Sunday
8:00 AM – 1:00 AM
Access Hours
Monday
6:00 AM – 10:00 PM
Tuesday
6:00 AM – 10:00 PM
Wednesday
6:00 AM – 10:00 PM
Thursday
6:00 AM – 10:00 PM
Friday
6:00 AM – 10:00 PM
Saturday
6:00 AM – 10:00 PM
Sunday
6:00 AM – 10:00 PM
Office Hours
Monday
6:00 AM – 10:00 PM
Tuesday
6:00 AM – 10:00 PM
Wednesday
6:00 AM – 10:00 PM
Thursday
6:00 AM – 10:00 PM
Friday
6:00 AM – 10:00 PM
Saturday
6:00 AM – 10:00 PM
Sunday
6:00 AM – 10:00 PM
Explore our Cincinnati, OH Storage Units at Colerain Ave
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at many—but not all—locations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Check your facility's offered features.
• Gated access with individualized entry codes
• Bright lighting throughout the property
• Onsite staff during office hours
• Video surveillance
• Well-maintained fencing and facility grounds
• Storage unit locks available for purchase
Check your facility's offered features.
Convenience depends on your needs, but many renters prefer:
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
• Drive-up units for fast loading
• Indoor units for hallway access and comfortable entry
• 24/7 access where available
• Month-to-month rentals
• Locations near home, work, or major roads
• Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Resources from the Help Center
How Self Storage Works
If you've never rented self storage before, we're here to help.
Making a Reservation
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Features & Amenities
Your storage needs are unique. Find out which features and amenities are right for you.
Moving In
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Customer Reviews
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Jermaine gave me the PERSONAL service I needed! Highly recommended!
I am a return customer. Very satisfied.
I am being charged a much higher price than I was expecting. I have a 10x10 unit. They were taking over 200 dollars out of my account. I called to have them lower the rate and they. Got it lowered to 173, this month they took out 254. I'm very disappointed. I called and left a message with the property manager. No call back yet. No help.
I spoke with a lady in Customer service who was extremely rude, refused to let me speak to upper management, rushed me off the line, explained how she had to rush the call as quickly as possible. It was a nightmare. She will be fired I’m sure. I escalated the Situation to another representative who finally transferred me to a manager. I cannot believe the level of disrespect and pure chaos she caused during this phone call. I’m sure my blood pressure is high. Do not expect to have even a remotely good experience with this company. Escalation took over the call and I’m waiting to hear back for a refund for this entire horrible experience
DO NOT TRUST THESE THIEVES. My unit was up for auction in September 2025 and I actually paid it before auction but in the meantime they switched locks to the lock designated for auction. (Thinking i wasn't going to pay) They decide to take my TV and tools but surprise I paid and when I went back to take the auction lock off at their request and put a different lock on I noticed my TV was gone. Called and told them. Filed a police report and they told me conviently my space was out of camera view. I took my stuff out in April and noticed my tools were missing. Long story short they did not pay for my TV nor my tools when I filed an insurance claim and had all the proof in pictures. And the ceiling caved in on my belongings. Nasty nasty nasty location.
Addie was fantastic!
Addy was very helpful an explained everything in detail.
Dede help me today
Deedee was nothing but super helpful with everything we needed
Heidi and Dede Was very great help and took very good care of me
Dede help me personally a until
Lavonne is easy to work and handles business.
Lavonne is great at what she does and very helpful.
Lavonne was very help and patient to get my stuff completed:)😊😊
Lavonne was extremely helpful, efficient, and kind.
Lavonne was very helpfull.
Lavonne excellent service from an auction no complaints a+
Lavonne was friendly and very helpful.
Lavonne was super friendly and fast. My experience with her and Public Storage was an amazing one. Hope to come back again soon!
Set was easy, customer service was informative and walked me through the whole process. Nikki the manager helped me get set up and the whole process was smooth.
Had a great experience very nice and helpful !!!
Addie was e extremely helpful
Deedee was extremely helpful during my move out. I can’t say enough good things about her. Very professional, kind, and a people person. She truly cares about her job and the people that rent from PS. Thank you for hiring an amazing individual
Dede was great help and has great customer service! The best customer service I received in a long time!
Dede was very polite and helpful while I was gathering stuff from my storage unit. I lost my phone while doing so and she was very helpful in finding my phone
I’ve been here for a year. My rent went up and I didn’t know why. Dede helped me so much omg. I was literally just about to find a different storage place!! Thank you to DEDE at Colerain Storage!!!! Looks like I’ll be staying.
Dede informed me well
Addie is very helpful. Great customer service.
Dede was a good help for me, she answered all of my questions, and made everything so much easier!! I’m going to come back for sure!!(:
Dede thanks for Miss DD at public store. She really helped me out with getting my rental and I appreciate her.
Dede helped me out tremendously today . Dropped my bill by almost half . Thank you so much.
Dede has very helpful
Dede is going to help me get a unit today
Addie has been great!
Dede helped with my transfer they even have 24/7 gate access.
Dede helped with my autopay
Dude helped with the rules of the gate
Dede was an amazing help
Ty for teaching me the proper ways to vacate
They do what they can to make you happy
It's very good service, Harris, he attended me very well, thank you Harris
Harris He is very kind and addressed my questions.
DeeDee was wonderful and such a great help with my parents concern!
24/7 access cool, ty Dede and I will stop by to say hi
Dede was very helpful in assisting me. Great customer service!
Dede was so helpful and very very nice. She worked with me even though the computers was giving her issues thank you so much
Dede was Fantastic!
Addie was wonderful! Very helpful! Definitely recommend
LaVonne helped me through the process of getting a storage unit! Very friendly and abetted any questions I had:)
Knowledgable, patient, and informative. Crystal was phenomenal.
Dede did a great job helping
Dede was awesome !!! Customer Service was excellent which is rare. She makes you want to come back.
Dede helped
Thank you Mrs Addie and Mrs lora you guys rock for taking care of me and my grandmother . we also miss Mrs Tiffany
Good place, nice size units. I was able to call and check in over the phone so I could move my stuff in after hours (there’s a 24/7 access option). However, some of the lights in the units do not work which sucks when moving at night. Addy was a big help!
Addy was great
Great experience so far.
Great experience,staff truly friendly and helpful. Made my transition easy.
Awesome service
Awesome Thank you!
Dede helped me and is always helpful thank you so much Dede
Clean dependable storage
Thanks deedee
Starting $40-50/month, then up to $225/month after a few years for a 5x10 unit. Constant price increases. Also, ceiling material had fallen all over my stuff, damaging some of it.
Please do not use this facility. They sell you on a special, get you to move in and immediately go up on their prices. They use the disclaimer "prices subject to change," as their defense. It's evil to trick people into a situation where you can hold all that they own, hostage.
Dede. Very helpful
Tiffany is great always gives me the best customer service you could ask for I will always only deal with her she's on her job and seems to love her job and that's a key to great customer service I'd give here 10 stars if it was a option
Tiffany was great to work with and addressing my concerns as a new renter.
Harris was very very very helpful in our process today. He was patient and encouraging. A few obstacles he helped us overcome. Very satisfied with the services we were provided today
Tiffany es mi amable , excelente ubicación
Tiffany customer service is amazing
Thanks Dede your sweet girl
Tiffany was great with assisting me with my account.
Patient and helpful
Tiffany was helpful and solved my issues.
Tiffany was very helpful and professional
Constantly raises rates, started at $30, now paying over $100 a month.. refused to let us use the dumpster on site.. Will definitely be moving out
I had a wonderful experience while occupying one of your units at the colerain site. Tiffany was amazing manager. She was pleasant very professional and helpful. She was always available when I needed her. Thank you Tiffany for your service and you help. I recommend this site to anyone.
Trinity is amazing and knowledgeable about the company. Well needed.
I would highly recommend using their units. Tiffany was such a great help with everything I needed at the colerain location. She answered every question I had as well! Thank you!
Lebonne is very nice person n treat us well
Lavonne,
Thank you, so much for your help today! I appreciate your responsiveness to my concerns. You were very pleasant and helpful. It was nice that you were able to navigate the system in seek of answers rather than awaiting on team members to assist. I was pressed for time and bc of your attentiveness, time was on my side! That’s an asset in my eyes! Thank you very much and have a very blessed day.
Public storage customer service agents Eric and Lavonne helped me thru the whole process after I had issues with the website. They were helpful in choosing the proper size unit etc. thank you to them both for great customer service!! Donah Howard
Lavonne good service
Tiffany is great! Friendly, efficient, and courteous!!!
Great experience
Has a good experience here. Never any serious issues. Only thing I ever ran into was a couple times one of the entrances’ keypad didn’t work and I had to use another entrance
Ericka and Harris Was Very Helpful and nice
Dave was helpful
Very clean and nice people, definitely recommend.
Tiffany is awesome!
Harris the attendant helped me out tremendously. What a great guy.
Tiffany was awesome:) she was very knowledgeable about what Public Storage had to offer and even helped me save some money by getting the proper sized unit.
Tiffany was 1st class and super helpful - Highly recommend !
So disappointed. I had a reservation scheduled for today for a unit. In which 4 different people contacted me to verify the unit size needed and day for reservation. Tell me why I go to pay for that reservation and “suddenly “ they don’t have one available. Of course they have larger options for more money, this isn’t the point very disappointed if they wanted to reach out with four different people to confirm and then turn around and not have one. Never using this place again.
Harris was very helpful and courteous
Tiffany was GREAT to work with! I needed to downsize my unit. Tiffany was very knowledgeable and made the process quick and easy! Thank you!
Tiffany was so amazing!!! She took such great care of us. So grateful for her help. Thank you so much.
From the helpful staff in Milwaukee, to the professional expertise of Tiffany (great person!)...this was great experience!!
Harris was awesome!
Tiffany is Awesome
Tiffany was excellent she went over and beyond to secure and update account for my mother! Explained every thing clearly and well Very nice and knows what she is doing!
Tiffany gave a warm great and welcoming experience for my 1st time renting a storage customer service was excellent
Tiffany was very great! Five stars service today and got a great deal
Tiffany was a big help today when I went in to see about getting a storage unit. She was able to answer and help me with everything I needed.
Very respectful, very honest, very professional, smiles and all! Great sell! Happy to be here (: sell by: Harris
Tiffany was great and made sure I was taken care of. Awesome customer service.
Tiffany is amazing knowledgeable and helpful
Harris was very helpful and took care of business as soon as I walked in the door.
Need more employees like him.
Thank you again.
Michael Anderson
I needed a storage unit. Hectic days, hectic days!! Tiffany, a Public Storage Representative at the 9660 Colerain, 45251 branch, was very professional, knowledgeable, and helpful with me.
I highly recommend. Thank you, Tiffany. Thank you Public Storage. I rented a unit from that location in 2021 too. Repeat customer, repeat business!!
PROS
➕ Efficient access
➕ Fair price
CONS
➖ Crumbling ceiling inside storage units
Date visited: Regular
I never thought I'd be the one to need a storage unit, yet here I am, with a basement gradually filling up with bits and pieces of a life that's been gathering around me. I wouldn’t say I’ve become a hoarder, but somehow, I've managed to hold onto enough to need a place to put it all. Leasing this unit seemed like the right solution, especially since it's close to home.
Signing up online was surprisingly easy and over in just a few minutes. When I arrived the next day, the lock and key were already in place, waiting for me. I needed a bit of help to get situated, and the staff were quick to lend a hand. They handled it all well.
I chose the smallest unit they had, but even this modest space feels more than enough. The interior shows a few signs of neglect, though. Dust settles over everything, and pieces of the ceiling have flaked away, scattered on the floor like remnants of a forgotten era. It's annoying but manageable, and I hope they'll repair it soon.
Maybe it's silly to think so much about a place that’s meant to hold things I barely think about anymore. But as I closed the unit door, it felt almost like saying goodbye to parts of myself, knowing they’d be there, waiting, should I ever need them again.
Clean, personal very knowledgeable and professional and polite.
Tiffany was simply AMAZING!!!!! 😍 Thank you so very much for all of your help!!!
Absolutely loved Tiffany at this location. Her customer service skills were above amazing. Highly recommend!
Tiffany and Mandy are the best employees you have ever hired on this property. Great Customer service and very kind and patient with to your customers. I have experienced them going out of their way to help me personally especially when it was greatly needed. Please take good care of them as they have taken good care of me with my storage. I really like your location the ladies keep it secured and very clean. They need to be commended for going above and beyond their job. I would hire them myself!! Thank you Ladies❤️❤️💕❤️💕
Tiffany and Greg was GREAT.. Greg definitely went up over and beyond for me. Even stayed so I could get my lock cut and get me a new lock since I lost the key. Thanks so much Greg! ❤️
I made what I believed based on website was a free reservation for a unit went to check unit no one on staff got in saw the unit couldn't use it canceled the reservation same day this place still took my money now I cant seem to get my money back cant talk to anyone about it no one has a answer on my refund at this point its ridiculous
Western hills was under renovation, but helped with getting me settled anyway. Sharon from the colerain location helped immensely with my lock issues. I appreciated help on both fronts!!
Stephanie was a very pleasant person to work with. I recommend a 10 out of 10 to storage your property.
Amazing service from Stephanie and Tsvi. Both were polite, did not mind showing me the various unit sizes, and explained everything for me clearly.
The manager Stephanie is extremely helpful and does a great job looking after this place. Would recommend this location if you need a place to temporarily store your items between address changes
Stephanie was great!
I had an amazing experience she answered all my questions and is very polite. Great smile welcoming vibes (Q)
Stephanie was fantastic!….she help me find the right storage unit I need and her customer service was awesome! Will return
Very helpful staff!
Stephanie has been extremely helpful during my transition in relocating back to Cincinnati. When unexpected events occurred Stephanie went above and beyond to ease my process. Her customer service skills are amazing. Would definitely recommend to anyone.
Awesome job Stephanie!!!! You were amazing!!
I want to say when I talked with Stephanie she was very polite,personable and she knew her job when questions were asked.
I could not have found a nicer person to help me get up to a unit that was perfect for my needs .
So far everything is going well.
Very friendly! Super easy to set up. Good stuff
Great , very friendly, fast communication
Stephanie was incredibly helpful. She knew exactly the size of the unit I needed and gave me all the info I needed.
Very easy to work with, actually saved me money too!
Stephanie and Q were very helpful
Ms Stephanie the manager was so helpful and nice.
Stephanie was helpful and a gr8 listener I appreciate the professionalism 😊
Stephanie was very friendly and super helpful. She assisted me in choosing the correct unit size for my needs, and made the entire process of renting very pleasant. I wouldn't hesitate to use Public Storage again.
If you have a question for this specific Public Storage facility, don't bother calling their listed phone number - it just is forwarded to public storage's national call center. guess we'll see tomorrow if they have the packing supplies (that their public storage site claims they have) that we need. having visited two other public storage sites today only to find they no longer have staffed offices, only some sort of atm like machine for paying bills, we don't have high hopes.
Stephanie was a great help!
Storage door was ragedy when I rented it, now I cannot get inside, its been a week, haven't heard from anyone and that's unacceptable, they knew the door needed to be fixed before I rented it.
Bought a storage unit at auction, went to pick it up yesterday. A shady worker had already popped the tag cleared it out, company padlock was still attatched. All the unit had was a safe and a gun rack. They have little to no cameras. Office lady said "don't go in the ditch. Police say there's probably a dozen handguns in the creek". Not a safe place to store your personal items. Or a safe place to purchase units. Stay away from here.
Stephanie is an amazing employee, she got my daughters set up with a storage unit and when they couldn't get their unit open, she was there to fix the problem. I would recommend public storage to everyone I know. her perfessonal and friendly demure is undeniable. she is an awesome person. thank you Stephanie for the great job you did.
This place is awesome. Stephanie was a amazing manager of her storage place. She was also very nice and professional with anything we needed help with. Like for instance my sister and I couldn't open our storage bend so she came out to look at it and seen that it needed a spray of some sort so she went back to get some and came back and within no time she had it opened for us. Thank you so much Stephanie. You're awesome. I would recommend this place to everyone.
Our unit was broken into twice in less than 60 days. To get any relief from their insurance we must show proof of ownership of everything that was stolen. The cameras at the facility do not capture the entire property and the staff do not know how to review footage. Strongly suggest storing your belongings elsewhere.
Great service from stephanie
Gwen
Looked everywhere for a unit, dealing with a bunch of rude people all day untill I came to the Public storage on 9660 colerain and found what I was looking for. Stephanie, the young lady working was not just professional but very nice and helpful and I picked the right place.
Thank you, your the best Stephanie
Stephanie was Very helpful and courteous and very patient with my needs. the service that she provided for me was very exalant and i really appreciate all her help.
Stephanie was very helpful and has great customer service care. Keep up the good work..🌹🌹
Amber is awesome brighten up my day
Yesterday i went into this location just for some information and I had a wondeful experiance with Stephanie and Amber... They were very nice, helpful and professional.
Reserved online, showed up Saturday during business hours one hour after they opened and door was locked, lights on in office, no sign on door. Called location number and answered by a general phone queue and was told that person from office may be on property assisting another client and they would send them an email letting them know we were there. In meanwhile got in touch with customer service.
Waited 20 minutes no one showed up. Went down the road to UHAUL, paid double, no hidden fees, waited on immediately, incredible customer service. Public storage did finally get back with me around 3 pm but I was already back home and done moving my items and relaxing,
She was great help and funny to thanks for the help
Stephanie was so helpful and sweet. She has good customer service skills which you don't find too often.