Public Storage Self-Storage Units at 4102 Northern Blvd, Long Island City, NY
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
4'x5'Online only price$ 66/moSmall 4'x5'
$ 66/mo $83Best Price Label1 unit left!
- Climate Controlled
5'x5'Online only price$ 76/moSmall 5'x5'
$ 76/mo $94Best Price Label
- Climate Controlled
10'x4'Online only price$ 126/moSmall 10'x4'
$ 126/mo $158Best Price Label
- Climate Controlled
5'x10'Online only price$ 132/moSmall 5'x10'
$ 132/mo $165Best Price LabelHurry!
- Climate Controlled
10'x7.5'Online only price$ 138/moMedium 10'x7.5'
$ 138/mo $173Best Price Label
- Climate Controlled
5'x10'Online only price$ 169/moSmall 5'x10'
$ 169/mo $211Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
9'x5'Online only price$ 178/moSmall 9'x5'
$ 178/mo $223Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
9'x10'Online only price$ 184/moMedium 9'x10'
$ 184/mo $230Best Price Label
- Climate Controlled
10'x10'Online only price$ 185/moMedium 10'x10'
$ 185/mo $231Best Price Label
- Climate Controlled
10'x10'Online only price$ 233/moMedium 10'x10'
$ 233/mo $292Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x14'Online only price$ 318/moLarge 10'x14'
$ 318/mo $397Best Price Label
- Climate Controlled
10'x14'Online only price$ 342/moLarge 10'x14'
$ 342/mo $427Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x20'Online only price$ 444/moLarge 10'x20'
$ 444/mo $555Best Price Label
- Climate Controlled
Nearby Self-Storage Locations
Self-Storage Near Long Island City
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
Long Island City Storage Units Near NY 25A
Situated just about two miles from the East River, this Public Storage is conveniently located on Northern Boulevard near 39th Street in a bustling commercial district accessible to residents in Long Island City and nearby Sunnyside Gardens.
The westernmost neighborhood in the borough of Queens, Long Island City is an urban metropolis known for its thriving arts community, waterfront parks and the iconic Queensboro Bridge. This storage facility is only about 2 miles away from an art day at MoMAPS1 or a scenic stroll in 12-acre Gantry Plaza State Park, for the best view of the New York City skyline.
Because Long Island has something for everyone, so does this storage facility. Whether into hiking and biking or curating and collecting, there's a unit for that. Outdoor recreational gear or seasonal clothing are a fit for small, climate-controlled storage units. While for individuals and families undergoing a big relocation or perhaps making room for a new baby, the spacious 10x30 unit will provide the room needed to keep the contents of a home well organized.
Everyone knows that parking is at a premium in a metropolitan New York area like Long Island City. That's why this facility offers 10 outdoor parking spots for vehicles.
Amid 19th century townhouses, sleek high-rises and converted warehouse lofts, Long Island City is also headquarters to companies including JetBlue Airways. This Public Storage location is proud to serve employees and residents nearby.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 389)
Rob and Mark are amazing!!!great team!!! Nice Guys!!!10stars
Rob and Mark are nice guys!!! Really helpful!!!
Rob and Mark are true angels
Robert and Mark are amazing and always go above and beyond to help me!!! They are a pleasure to work with!!! THEY ALWAYS help me out with saving money to get the best prices!!!Great job guys!!!
ARob and mark are helpful and nice!!!
Great staff!!!very clean!!! Rob is amazing and mark is too!!!
Robert is awesome. I can’t say enough about his professionalism and service reliever . He keeps the place running well and it’s very clean.
rob is a fantastic guy.... very knowlegable and professional 6 stars
Rob and mark are great!!!
Rob is absolutely amazing!!!! 20,000 stars to this guy
Good experience...renting a space there ...just probably this store need open one hour earlier
It is a safe place, with access through code that facilitates the activities. Very good.
Rob was so helpful to me today setting up everything for the storage unit. He was such a pleasure to speak with as was Jamie. He made getting a storage unit that was perfectly located with a great size so easy and I’m absolutely thrilled.
Robert is awesome
Jamie was the best! She helped me out and was extremely professional!
Clean building, nice space for storage and made super easy with the online reservation option. Zaiah, who helped us once we arrived, was super helpful and explained everything clearly. The only thing we didn’t love about the process before arriving at the facility they didn’t tell us there was mandatory insurance which is an extra cost. However, because the online price was so great we weren’t deterred from moving forward. And it helped that there was A+ service once we arrived
rob is amazing
Jamie is the best at her job she helped me with the biggest storage your guys have best customer experience ever
Rob & Jamie were very nice and explained everything well! Thank you so much!!!
Jamie & Rob are amazingly helpful. Thank you!!!
The staff there has been very helpful from the beginning and still. Robert and Jamie are amazing. Great storage facility
Robert is very nice°!!! Always helps me and is soo patient
Thank you very much Rob for the excellent service! Very happy with your work!
Very nice and clean environment. Rob was very helpful. Thank you Rob!
Personal are nice people
Great customer service, Phil was very understanding and helped resolved my issue at hand in a quickly timely manner!
Jonathan was very helpful
I went to the store to check out a few units the other day and Destiny was very informative with assisting me with prices and sizes she was able to help me with finding a public storage closest to my business at the same size witch I’ll be checking out today thank you.
Always a pleasant experience. Robert is an expert in his field and is very helpful, respectful, and goes beyond his duties to satisfy the needs of his customers.
Rob was so great to me! Service out of this world! 10/10 would recommend
Building is always clean , my questions are always answered accurately, there was one time I couldn’t get in because my code wasn’t working and Jamie walked me through the whole process and made sure that I was able to access my unit .. she is very helpful and polite always has a smile and greets everyone
Jamie and rob are very helpful.
Great place amazing staff member Jamie L was helpful professional and very patient with me. Great Customer service Very much so pleased.
Rob is always very energetic and extremely helpful!
Love this location. The people who work here are very professional and are always willing to help with any problems I have. They always find a resolution. Jonathan is always a pleasant to deal with as well as the guy Rob. Recently met a Melissa who has customer service down to a t! Any questions ask for those 2. Pretty sure any questions or concerns you may have, they can answer and put u at ease 👍🏽👍🏽🙌🏽🙌🏽 Just met jasmine & she’s so bubbly😁, love it.❤️
Awesome prices. & the team there has the answers to any questions u may have. & super clean👍🏾💪🏽Thanks Melissa & Rob💪🏽
Noel was a great help
Great experience. Rob and Melissa have both been so helpful and are really great people. Very happy with the storage space, and would definitely recommend this location to my friends!
Servicio excelente del el señor Robert. Me enseñó una unida que me sirvió para mi
Love the staff!!! They’re super kind & The guy Robbie is always so helpful to me. Wasn’t too sure about storage units but they helped me feel comfortable.thanks guys & keep up the great work 🙌🏽💪🏽💪🏽☺️ Had to add that this location is probably the cleanest storage I’ve had. Keep up the good work guys!👍🏽👍🏽
Today was my first day providing my service to Public Storage. I worked with one young lady to complete my reservation so I can begin moving my stuff in. Unfortunately I have forgotten her name but she's was the sweetest thing ever. She walked me through everything I needed to know. Answered all my questions thourougly and precisely. And even explained to me how the whole process will work from start to finish. It was just great. She was a true angel. I was able to leave satisfied with the service I received and with no confusion about anything. Thank you so much for your kindness and patience.
Nice location clean location ,staff efficient and courteous Rob is knowedgeable and professional Thumbs up guys! he is on top of it! Thanks
One of the more appealing Public Storage building in the neighborhood by far. I've rented from other locations and my experience at this particular PS was a much more pleasant experience. Sales Rep Melissa and Site Manager Robert were more than helpful in acquiring a unit and making the process very easy. I would recommend to anyone!
Rob and Destiny are helpful
Rob and Melissa are the most helpful and Informative individuals I have met when Inquiring about a unit at public storage
Rob is so helpful
I felt so welcomed by Rob! He helped me with questions I had. He’s funny and I’d recommend going to him if you need help!
I was helped by Rob at this location. He’s very helpful and answered all my questions. Never been in and out so fast. Good job sir 🙏🏼
Robert is amazing. Very helpful and made my experience great.
Rob is nice!!!
Rob was so helpful and pleasant to work with.friendly and outgoing.would def work with him again.
Сторедж шикарный и недорогой, в удобном месте, чистый и выглядит новым. Я снял 5х10 за 114$ в месяц, получив первый месяц бесплатно. Но есть одна проблема, он работает только с 9.30 утра до 5-6 вечера и это очень плохо для меня, если бы я узнал это раньше, я бы не стал его снимать. Но всё остальное отлично.
Melissa is the Best here at Public Storage. She always has the best attitude, she's very helpful with questions regarding rental terms and procedures. Melissa is your contact person if you rent here.
Nicest staff in the world 🥰🥰 Rob and Melissa are so awesome 👏🏻👏🏻 👏🏻👏🏻
The property manager Rob is soo dope!!! Helped me and my mom get a unit and was soo patient with us being that i had to translate for my mom!!! Thanks again for all the help!!!
I would highly recommend this place. The place was clean and their staff member Jasmine, was pleasant to do business with. She was extremely professional, answered all the questions I had and made this process effortlessly. Thank you Jasmine for your great customer service!
I’ve been here more than 2 years and it’s always been super clean, the staff is always helpful and very friendly.
Great place!!! Nice staff!!! Very clean!!! The prices are unbeatable!!! Rob, Melissa, Jonathan , and Lovette are always so welcoming☺️ 5X5 stars for this place!!!
Rob, Melissa, and Jasmine are the BEST! Thank you so much - I have used this location three times now, and am beyond satisfied. Best storage unit in NYC! Thank you!
I visited last week and Rob was so amazing! He was so helpful with such a great personality! Who could’ve known me dropping off my storage can be such a fun task? 😂 I wish everyone went to work with the same enthusiasm as he did. You guys have great customer service and you need to keep up the good work 💪🏾
The staff here rocks!!! Super efficient & knowledgeable whenever I have questions. Very affordable rates. And they’re always smiling!!🤞🏾
Just wanna say thanks John & Rob for all ur assistance the other day!!😘
rob is nice
Rob is awesome
I don't know what the fuss is about this location before I went to rent a unit in this location I looked at the view but to my disappointment all the reviews that I saw will not to my satisfaction the place was filthy and I felt uncomfortable with the location the manager Rob did not know the size or explain me the sizes that the unit has and also he was in a rush for me to rent the unit was not happy and decided to go to another place
I've stored my belongings at this location for over a year, and I can't ever imagine moving. I love this facility so much that I actually drive past four storage options that are closer to my home! The building is always super clean, easy to access, and comfortably climate controlled. And unlike a lot of the other local storage spots, this Public Storage has plenty of parking. Jonathan and the rest of the staff are extremely courteous and beyond helpful, as well. I'd recommend this location to anyone new to the area or someone simply looking to reduce the clutter in their home!
Five stars for Jonathan, very helpful guy manning the desk!
Robert the REP at the store was absolutely fantastic. He could not be nicer more polite and absolutely professional. He made the whole process quite simple explained everything to me and simple detail. This company should make him a manager and give him a big raise!!! Thank you Robert!
Worst of the worst storage units. They don’t ever have carts. They close super early and you can’t access your unit. Costumer service is garbage.
Robert and Matt are true professionals. They both went the extra mile to help me with my move out situation. I couldn’t be happier with the service level that I got from them.
Jonathan and Robert are great
Rob an melissa are great
Great team!!! Rob and melissa are always so friendly
This place is sooo clean!!! I always get great service from Rob!!! Thanks bro for working in these hard times and always being so helpful!!! It’s rare to find a great worker like you!!!!
Had a wonderful and great experience here at this location, the place is clean friendly and transparent, management to staff all outstanding and personal. Rob is outstanding and helped out alot
Robert was amazing
Excellent customer service! Jonathan and Rob provided the best customer service experience! Will do business again!
Rob was amazing at this storage place, helped me and answered all my questions with ease .. if you need a storage unit, ask Rob he makes everything hassle free and such a friendly guy!
Robert was great! Such an awesome help!
Robert was the property manager who dealt with us... professional, efficient & with a pleasing personality.
Robert and Jonattan are great
Robert and jonathan are awesome
Robert. He’s great!!
Robert was awesome!!!!!! Beyond helpful.... went above and beyond with his help
Thanks rob for all the help
Great customer service and the workers are really helpful. I was shopping around with my wife and stumbled inside a public storage. But with Miriam's help I was able to find a good price on a unit. She was so helpful, and explained everything throughly. I will definitely recommend my friends to go there to that specific location and ask for Miriam. Thank you Miriam for your great service and making us feel like we found the right storage place.
Johnathin was great! Made it super simple and easy!
This location is very convenient and the crew is very helpful, especially, Jonathan who was courteous and willing to go the extra mile to satisfy not only my needs but other customers present there at the time.
Robert is a awesome person!!!!
Robert was nice! Thank you
Rob was amazing. Friendly and knowledgeable service, went above and beyond to accommodate my employees and I. Jonathan and other staff were very friendly
Rob was excellent!!!!!!
Robert is great!
Robert is awsome
Robert is was so helpful through this process
Robert was such a help, so nice and awesome! Thanks :)
Nice, clean and friendly personnel
Melissa and Rob were truly life savers! We are so lucky they helped us! We had a great experience and we are so thankful!
Robert was great- super clear and friendly
We've had and continue to have the best experience here. Melissa is amazing and really went out of her way for us! Rob is also super helpful! They made our day.
Thanks for the directions rob and Jonathan
Robert was amazing!!
Jonathan was extremely professional and knowledgeable. Great customer service!
The place is so immaculately clean. Jonathan was extremely nice and courteous. The elevator is extremely annoying though, but it’s to ensure security, which is a good thing!
Robert was helpful
Thanks Johnathan! Great and easy experience!
I can't believe There is not bathrooms for the clients I am a customer like for a year believe me I am going to leave in december this public storage
Robert is nice
Robert is nice
I inquired about opening a storage here recently since I am moving from out of state to NY. I was delighted by Rob, he was extremely nice and beyond helpful with all the information I Needed.
Robert was great
Robert and Melissa are great
Robert was so nice and helpful! Thank you!
Jonathan was so nice, so helpful! great costumer service!!
Robert is very dice Andy helpful
Melissa and Jermaine is the best. They helped me getting a unit and with boxes and other things I needed. Those file boxes were so difficult but they helped me put them together with no complaints. They are so sweet and hardworking. I wish we had more workers like them! Thank you public storage!!
Location was very clean and easy to move into thanks to Sidney for helping me understand how the codes work and answering my questions.
Very decently priced storage and super helpful and pleasant staff
Her service is very good Gisselle
Robert a real one
Una excelente atención Gisel
Good afternoon. I stopped in today to research renting a unit and I met the most incredible employee, her name is Gissel, and she made me feel like a million dollars. She was extremely helpful, very friendly, most knowledgable, and so down to earth. I am so happy that I stopped by today and met this beautiful human being. I ended up renting a unit due to the way that she made me comfortable. You need more people like her in the service field. I thank God I decided to stop in today. Amen...
Great place, great people! Gissel is helpful
I come here often since I work for people who have business storage bins that we need to gain access to every now and then. The staff makes this place wonderful. Giselle, Samantha and Melissa are ON POINT. They are equally professional, courteous and HELPFUL !! We have been using this particular for several years now and continue to purchase more bins at this specific location for this reason. It is worth the trip from Manhattan when you have incredible staff like them. They have made life a lot easier and more pleasant during stressful times and hurried times. I cannot tell you how incredibly professional these three stars are. If you want excellent service, knowledgeable staff who take care of their customers and take care of the facility, go here. You will see exactly what I mean when you come across any three of these staff members. It will make you trust having your stuff there and it will make you notice why this place stands above the rest (and why the facility is so clean too!!).
I have been to many storage places and I have to say this by far is the best. Besides the facility being beautiful, Gisele and Melissa were amazing! They were extremely knowledgeable at every question that was asked of them! They made me feel very comfortable storing at the facility and you better believe that I will spread the word! I also would like to add a very special request to management regarding these two young ladies, that they be giving some kind of recognition for going above and beyond for me today! Thank you again ladies!
Great experience would recommend to everyone! Gisselle was fantastic🌞
La atencio de gisela nos atencio exelente
I had a great experience with Melissa at this location. I popped in the other day to get some info and booked my unit online later that day. When I went back in a few days later to get a walkthrough and do all the paperwork she was the person to help me. She was super friendly and very thorough. I would highly recommend this location!
Melissa,Sam and Giselle are Great, Best customer service!!! 🥰
Gissel good job take care customer
Gissel and Melissa are very nice and helpful they will always be there for help.
Good first month promotions. Christina was very helpful and efficient. Clean with some size choices available.
This is the best Public Storage period. This place was built for storage, not converted. It is clean, bright, easily accessible, AND, it has the most wonderful staff of all. Knowledgeable, friendly, courteous, and you always get a smile. The staff is the icing on the cake. There is plenty of parking and easy access to the Elevator. They have everything that you need to make, what probably is not, a wonderful experience.
Sam is the best and very nice.she helped with my storage needs
Very good service. I really recommend it.
Good job lovette, you're so attentive.
Sam and Gissel are the best ! I love this place, always clean and straight to the point and the easiest of access ! Love love love !
Great place. Very Clean. The girls, Samantha, Gisele and Melissa are very nice and professional.
Nice environment and welcoming, Lily was outstanding, very helpful. Thank you.
Great and clean facility Gissel and Sam helped my husband get the perfect space fast and easy
I went with my mom to rent a space today and melissa was phenomenal. She was so knowledgeable about all our questions and was very kind and polite. Thank you so much melissa!!!
Excellent service from Sam!! Thank you :)
Great staff, always polite and helpful. Very clean and organized place, would recommend.
The two girls Sam and Giselli were both very nice helpful and professional. They made my experience easy and fast.
Melissa was amazing. She is no nice. Thank you!!!
Just got a unit and Gissel helped me she was nice and curious excellent customer service
She was the best employee sam
Easy on and off Northern Blvd. I come in and pay my bill all the time. Staff always friendly and attentive.
Gissel was very professional and courteous. She represents the company very well.
Good facility excellent customer service staff is friendly and very helpful
I was helping my cousin move out her unit and somebody named Sam made the process very easy. Great service would recommended
Great staff Gisele And Lili were amazing!!!
Gissel gave me excellent service
Pros: Great customer service Cons: too expensive compare to other places. However, they open late and close early. 9.30 to 18.00. Other places are open between the hour of 8.00 and 20.00.
Great service Melissa was very helpful we love the service she was wonderful 😀
Very clean facility. The workers are very helpful. They are all beautiful. Gissel is awesome Sam too I strongly recommend
Gisel gave me great service. She helped me witb exaclty what I need recomendó
So far so good, fast, friendly service. Sam and Melissa were great on the check-in process
Fantastic service, Sam and Melissa awesome staff members ROCK
Dear public storage i just want to thank you for the great team that you have in my storage facility Im talking about melissa sam and gissel. These girls are great they have helped me so much. I wish that i could give them 100 million dollars. I really recommend these girls
I have stored with Public Storage several times now at different locations and thus far, this has been my best experience. Giselle was extremely professional, kind, and understanding. She made sure that my unit suited my needs and made my terrible day much better. Melissa was also incredibly helpful and kind. This place clearly has fantastic staff.
Really nice service !!
Melissa was extremely helpful and made everything so much easier. Thank you for all your help.
Me gusta el servicio y la informa io que me dio Gissel
Gisselle is very kind and nice she helped find the right new she was wonderful
Amazing! Melissa and Rosa were the best. They made sure me and mom were all set and ready to go. Melissa was such a pleasure to be around and keep our spirits high. Thank you to the team for making this first time experience an easy one.
Gissel helped me find the right unit for my belongings she was extremely helpful and i will strongly recommend
As a member of public storage since 2010 It has alway been a pleasure to be help by their staff. The staff being very knowledgeable about their available spaces was very helpful. Their recommendation for auto pay was a great benefit. The location is always kept clean and neat. They also have boxes and other packing supplies if you should need some. I will like to also thank Melissa Gissel Sam for their continuous hospitality. Thank you!
Would highly recommend, the staff is simply incredible. Had someone by the name of Samantha assist me answering my many questions and with confidence. 5 star service all the way!
Service was amazing. Sam was so efficient and answered all my questions. Very, very helpful!
Good customer service Gissel is very friendly and nice
Staff and facilities are amazin
Good storage unit, clean and well run. Staff is friendly and very helpful. Serves its purpose.
Highly recommend. Great location. Never any problem.Excellent staff\Customer service.
Great customer service Jonathan was very informative and was able to assist me in finding the perfect unit. Melisa and Gisselle are very friendly. I strongly recommend this storage
Gissel made the whole experience super streamlined and smooth! Trying to figure out where to put all the things I brought from Virginia when they didn’t all fit at my new place was stressing me out but I feel a lot better after going in and working with them. I was in and out in all of one hour. Granted, that also depends on how much stuff you have, but still, very easy and quick. Thanks y’all!
Excelente atención gisel me atendió muy amable mente te explica paso a paso como funciona el servicio es mensual mente y puedes dejar de usar sus servicios cuando tu quieras no hay contrato de por medio también existe seguro para tus cosas en caso de necesitarlo lo recomiendo.
ANDY IS BEST
Good company great prices Gisel is amazing
good storage space Giselle is nice
Great building and pleasant staff Gissel is always sweet and understanding. Melissa is also great and helpful. If you need storage this is the perfect place for you
Nice building awesome staff Gisele and Melissa are amazing
Great Staff, very Helpful. Especially Melissa and Sam, they were Awesome
the whole staff it's amazing Gisele a Melissa do a great job
Gissel. Buen. Servicio. La. Mejor
Amazing customer service, the manager Rosa went above and beyond to satisfy our needs! Thank you
Sam and Melissa were kind and attentive. I felt confident and comfortable in renting out space in this establishment. Thank you!
These guys are super helpful and kind. Any problem I’ve ever had was solved with absolutely courtesy. Couldn’t ask for a better experience. You guys rock!!!
I went to this location to buy boxes and sam was such a great help. She made me felt so welcome and answer all my questions. Great customer service, will recommend to people that need space and supplies.
I've been to many public storages but this one by far has been the most well kept and clean thus far. Also, the sales rep Gissel is very friendly and quite helpful. She was willing to answer any questions and was very thorough with the tour of the area.
The customer service there was beautiful. Melissa was extremely helpful when I was purchasing the boxes and gislle helped me to carry them to my car. I really much appreciated both ladies help.
can you tell me the what the finanancial rates are
Excellent customer service, very clean and organized. Love it
It is a great place with friendly staff. Samantha was able to help me out and answer all my questions. She is an awesome person and an amazing worker.
Great customer service. Awesome staff
Great storage facility. Sam is a great person to work with, kind and wonderful personality! They really take care of you and your needs. I 100% recommend it!
Great staff are very helpful. Jissel is always helpful with a great smile every day....
Who knew bubble wrap had so many uses lol Lady was very informative & her customer service rocked!
Stopped by the location, just to find out some more information about the rates and the service. The girls there, Sam, Giselle and Jasmin, were really helpful in telling me what I needed to know.
My father rents a unit at this facility and I visit it often. The staff is very friendly and attentive. The girls there always have a nice smile and greet me every time. I have a pleasant experience every time I visit my unit. If you need a unit this is the place to go!
Ofir was most friendly & patient in accommodating my needs and did extra miles to settle issues with help of her equally great manager Andy.
Great service, helpful and wonderful & friendly staff.
Muy buena la atención de gisel
La atencion ha sido muy excelente con muy Buena information y seguridad.
Me ayudo una amable señora llamada Ofir el servicio era excelente. :)
Excelente servicio. Y buen trato al cliente. Estoy extremadamenre contenta . con la ayuda de ofir.
I was in this particular location, and it is soooooo nice came to a place and some one is knowledging you and smiles like the manager Ofir did with my wife and I...she did showed to us the unit that was perfect for our belonging. The all process was very easy ... Thank you Ofir and team. Definitely I will recommend this place to family and friends..
Gisele as useful she is always professional and great to work with her. You need more like her. Thank you.
Excellent sercice Giselle is as awesome representative she always takes great care of me when i come visit my unit
Rented a storage unit here for a reasonable price with the 1$ first month promotion. Came in on the day of a move and Gissele set up my account, showed me the space and set me up with all the miscellaneous stuff (lock, password) I needed. Helpful, quick, and a place to store my things. All I could ask for from a self storage place :)
Great service, I’ve been using this location for many years, never once had a bad experience. A big thank you to the staff!
I had a wonderful experience, Ivana should be employed of the month 🤗
This place is great Gissel is an amazing customer service rep
Reason I decided to go with this place was thanks to Ivana whom is a real customer service rep.
Nice staff.. Gissel and Priscilla are very helpful and provided very well customer service
Very helpful professional employees.
Very nice, knowledgeable and helpful people. They catered everything to my needs. I would definitely recommend this Public Storage to everyone.
I came to public storage looking for a unit to store my belongings. I was treated wonderful but the staff Giselle, Ivana and Samantha. They were wonderful and make me smile everyone that I go into the store. This is the best customer service that I have ever received. I am happy to be a part of the public storage family and will recommend my family and friends.
Samantha and Ivana were amazing! Thanks for helping me
Everything was so smooth with Gissele I was even sad when I walked in to the place. She made me laugh and I was smiling again. Thank you Gissele
Rosa was great she dealt with me in a professional manner also she was understanding of my situation and with such care and urgency
Gosselin helped us find the perfect unit and was very helpful
Myriam is an excellent worker! With an excellent rapport and is very knowledgeable. Service is beyond superb!
Gisselle was so helpful and great!
Came in today to get some info on a unit. Moya was awesome, extremely helpful and informative. Will be renting from here as soon as I began my move. Thanks!!
excelente servicio resibi de Gissel se lo recomiendo
Giselle and Tina were very helpful and friendly
Had a crear experiencia with the manager Gissel she helped me with everything. She Washington understanding and explained everything to me. Thanks
I rented a unit today with Myriam. Her and the entire staff were very helpful and delightful to deal with. I strongly recommend them for all of your storage needs!
This place is ok but their elevators just simply suck. I spoke to the managers so many times about it but they don't seem to care.
Nicest manager ever!!! Gisel was amazing and very helpful every time I asked, which was a lot. The facility is always very clean and the elevators are very convenient for loading. I’ve been here for a few yrs and have been extremely happy.
Very helpful. Friendly staff.
Gisele Found me the perfect unit. Will recomend
The people who work here are very helpful, Giselle and Hector were extremely patient in helping me move from one space to another
Ivana helped me find the perfect room. Her and Hector are very knowledgeable and helpful. Highly recommend
Hector’s staff is friendly and attentive! Overall an awesome experience! I highly recommend it!
Para una cama full y 5 bolsas
She did Great job to Explain me . Gisel
Great customer service and very well maintained
Gissel me trato de lo mejor gracias Dios por poner en mi camino tan especial Dios la bendiga
I walked in just to ask for prices and found the perfect room. Gissel was very helpful and knowledgeable.
Quite and convenient
Went into this Facility today to find out about storage, into the door three people stood and greeted me which was pretty awesome,I knew nothing about storage and Miriam ended up showing me around and spilling out all the facts I needed. She also did an amazing presentation of supplies and Ivana and Hector the other two people that work at the facility jumped in on some useful packing knowledge. Being that I am not planning to store until November I did not rent or buy anything today. But I will definitely be doing all my storing here. Thank you public storage for your awesome customer service !
Extra storage to free up your space.
I was recently storing for the first time here and Hector and his staff were really professional very helpful and very knowledgeable.Hector showed me around got me the space I needed and took a lot of pride in the neatness and security of their facility. It was a really enjoyable experience and much easier than I thought. Thank you public storage and the people at 4102. I will deff recommend this property to anyone.
What should have been one of the most stressfull situations I've ever encountered, turned out to be a blessing. Ivana and her team were amazing at making sure every one of my needs were met. I can't sing their praises enough. Thanks a million guys! Highly recommend this particular storage facility.
Great place and great staff highly recommend
Ivana was very nice, corteous and helpful
I walked in to the store looking for storage and I spoke with this girl named Ivana. She answered all of my questions and made me feel really comfortable. I didn't store there yet because I'm still sorting out some things but once I have everything situated I will definitely come here. It's a very clean building
Finally after checking out a few storage places this place had exactly what I was looking for! Thank you for all your help Hector, you deserve a raise you were great! Come do your storing here you won't regret it!!!
The staff here is very helpful and knowledgable of the storage industry. Hector ivana and diamond were amazing
I walked in to find a space and the staff was awesome. Diamond found me the perfect space! Ivana and Hector were hilarious and they answered all my questions. I'll recommend this location to everyone!!
I just got a unit here and everything went perfectly. Giselle was great.
Very helpful & very easy process!!
My company has a unit at thelocation and it is great service. Giselle does an excellent job at maintaining the store friendly and welcoming. Strongly recommend
Woooow I have got to say that this was such an amazing experience. I had so many fears relieved by public storage representative Hector! Such a wonderful welcoming individual. He answered every question I had fully! Very professional and extremely polite! He reassured me that my belongings would be safe and this would be the right place to store my belongings. He showed me around and made sure I felt comfortable with where and how my things would be stored! Thank you public storage for such a caring and informative representative you have representing your business! I Highly recommend !! 10🌟's
Mr. Hector Torres and his staff were a great help. They were very polite and answered all my questions. The storage place is kept very clean. I will definitely recommend this place... EXCELLENT CUSTOMER SERVICE.
I have been in search of a facility and decided to check this one out after hearing about it from a relative. The staff was great and helpful from the moment that I stepped in. Miriam assisted me in finding the right unit for my belongings. I would highly recommend this place to anyone in search of a unit. Ask for Miriam! You wont be disappointed.
My experience at public storage was great!!!! Thank you Miriam Velez for providing premier customer service!!!!
Great customer Service from Malik, was just looking for a boxes to store some old clothing and he was of great help. Found perfect sizes for the things I needed.
Great service and staff, especially from Claire!! she was very helpful and very informative. was a Big Help.
This facility is pleasant it would get a 5 star review if it wasn't for the constant attitude I receive from a short haired individual I believe named Claire not to sure. But her attitude and poor customer service discourages me to walk through the office or to ask any questions when she is around. Other than that it's pretty clean and the facility is serving its purpose. I still would not discourage people from renting there.
I came to this store all the way from the Bronx at first, i was skeptical but the moment I stepped in the store Héctor was very helpful and attentive ! Good job !
This location is by far the best. I'm from Manhattan so I was a little skeptical because of the distance, but definitely worth the commute. I've been in a few times and each time Hector in my eyes has gone above and beyond in regards to customer service. This location is always clean And inviting, which is another plus !
I came to this location the other day to find out about storing for the first time and I was blown away by the customer service walked into the door and was greeted by the whole staff.One gentleman I think by the name of Hector attended to me and answered all my questions. He went through what I was brining to different size rooms that would work with my budget to showing all the important features of the facility, letting me know that security was very high and important at the facility which was my major key points. He than ran through all these types of packing supply that I would need in order to fit my stuff into the room I would want to go with in the future also the girls jumped in and helped me with the idea of packing things also, so they really were a team. I will be looking forward storing with Public Storage at this location in about a month or so felt like somewhere I would want my stuff and to go into often.
I knew from the moment I walked in that was the place I wanted to keep my belongings. Staff there are great very friendly people,it must have been my lucky day when I stopped in because I was greeted by the most nicest people definitely not like any other storage places I had stopped at that day. Hector,Gissel,Victoria and last but not least Brittany were all so helpful in helping me find the right unit. The building is very well kept,I can say that I am not worried about anything happening to my items while they are out of my care. Thanks again to public storage on having an outstanding group of people working for the company..
I recently came to check out some storage spaces & met Brittany . She was very informative and knew a lot about the business as well as the merchandise that's sold there. She told me every single reason why I should choose this storage place over another any other location. Once my things get in from Denver I'm definitely going to store there . The other employees were also very nice , they engaged in conversation with me & which showed off there customer service skills . Victoria Gisele & hector . I would highly recommend this facility to anybody that needs a place to store . But Brittany definitely displayed exceptional Great customer service and granted me a experience that will have me coming back
Recently rented a 4x10 here - the 2 girls up front were super friendly and helpful every time we stopped by - nice facility, good lighting - had a great experience and would definitely recommend this location to friends!
I have rented a unit at this Public Storage for over two years and have been very pleased with the facility and my experience there. The site manager, Gissel, has been there since my first day and has always been extremely professional, helpful and courteous as have the other staff, most recently Thai. I can highly recommend this establishment.
My experience was like no other. From the moment I stepped into the building I knew I found what I was looking for. Being new to New York I was kind of skeptical about where to keep my belongings and all that skepticism went away once Hector greeted me. Off rip I knew my search was over. The place is clean and well kept and I'm glad to see you have staff that are so well mannered and enthusiastic. Hector did an amazing job showing me around the facility and showing me a few different options. He also informed me on the prices and whats the best deal for the stuff that i have to store. Being that i worked in customer service for almost 5 years now, seeing somebody and have them give me the kind of service I give others was refreshing. Give that kid a raise or something lol I will definitely be recommending you guys to everybody.
My first time coming into Public Storage and I was greeted by Hector. Hector was very knowledgeable and answered all the questions I had. My mother-in-law was able to get the storage unit that fit her needs. I would recommend this facility because of how organized and polite the empolyees were.
I had a great experience. The staff is very helpful and made my experience easier. I will definitely keep using this service.
I rented at public storage with Thairiny who helped me understand how to store my items, and explained how the process is easily. Thai showed great customer service. The other employees Temoor, Victoria & Brittany were great with acknowledging my presence and held a great conversation with me I felt very comfortable & welcome. Will recommend this facility to others.
We just finished getting our space and it was a great experience from the beginning. The first time we got to this place, Hector took us around and help us to decide on the space we needed. We really appreciate his patience and willingnes to guide us . On 9/01 when we came to sign in, Temoor was great explaining all things concerning the space we were about to get and again took us inside the warehouse to make the final decision on the space. Back to the office, Angel was excellent with the follow up of all paper work to finalize the contract signing. Between Angel and Gissel attitude to help us, made this experience a great and very positive one and we are very thankful for that.
The office staff were incredibly helpful as well as their service. It was a clean place compared to the other locations I've been to. Awesome!
LOVE THE SERVICE THAT WAS PROVIDED TO MY MOM AND I WHEN WE WERE AT THE 4102 NORTHERN BLV LOCATION. MS. MENDEZ WAS VERY HELPFUL IN EXPLAINING EVERYTHING TO MY MOTHER IN SPANISH WHICH MADE MY MOM FEEL VERY COMFORTABLE. MS. MENDEZ HAS EXCELLENT CUSTOMER SERVICE AND WE WOULD RECOMMEND THIS LOCATION TO ANYONE. THANK YOU FOR YOUR CUSTOMER SERVICE
I have never used a storage facility before and had questions. Giselle was very professional. Her communication was clear and relaxed. She gave me her full attention and was focused. Prices were good. Facility is super clean. Overall my experience with Giselle was terrific. Public Storage met my expectations fully. I would recommend to a friend.
Been a customer for a while and I must say great customer service, friendly staff.Always ready to help. The facility is well kept great job and keep up the work.
This is by far the best storage place I have visited. Customer service was excellent. Hector helped me and he definitely made my experience a very positive one. Not only was he very nice but he knew what he was talking about, he answered any questions or concerns I had. I definitely recommend this place and Hector is my go-to guy! 5 stars 👍
Normally I don't do reviews but coming in here the other day I had a great experience and decided I should share it. I was greeted right away by Hector who was very positive and constantly smiling through our interactions as he was helping me figure out what deal best suited me. He took the time to show me different rooms which other places haven't done before. The rooms were cleaned and well maintained. I didn't find myself having a hard time making a decision because Hector was very patient and detail oriented which made it a breeze for me. He also had some pretty cool tattoos! Overall definitely reccomend the location!
Went in today to go view some spaces and prices, Hector and Gissel helped me, both gave great customer service and were very helpful in answering all of my questions!
Hector and Gissel Gave us more than we were expecting! They were wonderful with their service they had a lot of patience explaining the prices
The two girls were nice there. Jiton was really friendly. The location wasn't too bad either. With it only being elevator access was fine because it was just one other mover there so we were able to have easy access with the elevator, but I do see it being a problem if there were multiple movers.
The building is well maintained. The employee, Devon, showed me a variety of spaces, he was very helpful. He has excellent customer service skills. He is a real stand-up guy. I will be storing here in the near future for sure!. A+
I loved this facility. The Property Manager Nashan went above my expectations with helping me with my moving situation. I was able to purchase packing supplies to protect my belongs and I would recommend this property to other people.
Prices are very reasonable compared to other storage companies. The staff is helpful and knowledgeable. The building is very clean. They have parking available and it's very convenient when it comes to loading. Strongly recommend
Good storage. My husband and I were looking for a clean and inexpensive place to store our furniture while our house is going through renovation. We did a lot of research on different buildings and this one was our pick. I am glad that we made this choice. The staff is very helpful thank you to Devon,Gissel and Jiton who helped me get the right size unit and showed me the process.
Great people, great location. Easy access parking lot. Gissel handled our rental experience, and answered all our questions without a problem. Very professional.
Great storage place. Love the fact that they have a big parking lot. The building is big and the units are a clean. Great pricing comparing to other companies. The staff is friendly and helpful. You will get the service that you pay for I strongly recommend!
I recently called this place as i needed some storage and spoke to a young lady that said her name was Michone (or however you spell it) and i got to say...i have no idea how this place is in business with employees with such bad attitudes. It seemed like my questions were bothering her and she hung the phone up on me as she just seemed very aggitated. There is no way i will spend my money renting with this place and have no idea how they can have such rave reviews with what i just experienced. Very rude and unprofessional for someone to put you on hold for 5 minutes only to hang up on you because they might've not known an answer to a very simple question (all i asked was for price of a 5x5). Good luck to anyone who decides to store their items there..
Good storage company. Great customer service and clean facility. Great prices and spaces
Good place to store your belongings. Climate control. Great lighting. The managers there are very helpful and give great advice as to how to store everything while at the same time protecting them. Big parking lot. The only thing is that the hours are not really convenient for me but since I don't go in on the regular basis I guess it does not affect me as much. Will recommend
Thank you Tesha and her team clean location safe outstanding service
Great storage place. The building is clean and well kept. Managers are very helpful and friendly. The parking area is big and firs big trucks. There is ac throughout the building. The price is fair for the service that you get. Will recommend this storage.
Great storage facility!! My family has been storing here for years and the customer service is excellent. You definitely get what you pay for. The units are clean and there's also ac throughout the building. Affordable and convenient. Close to the train and there's also a huge parking lot big trucks fit without a problem. Excellent storage in my eyes...
My husband and I recently got a unit at this place and we are very pleased. The building is new and well maintained. The rates are reasonable considering all of the benefits that we receive including climate control and great customer service. Good place to store!
I know very little about storage but I do know that this place is awesome. The girls are very pleasant and showed me how to store my items. They also showed me how to protect my furniture. The building is nice and clean. They do a good job in maintaining it nice. Just what I was looking for. It also gave me a piece of mind to know that my stuff are safe here. If you need storage this is the place to go!
Good staff and service
To begin with, there's a really good customer service. They will help you with whatever you need. It is clean, safe, and easy to access. Highly recommended.
Gissel is awesome! Make sure she is the customer Rep you get!!!
I have stored here for a couple of months and I am very satisfied with the service. every time I come in I get what I pay for. excellent service. I will recommend to anyone who is looking for storage.
We are very pleased to have you as our Storage for our company. The units are clean and easily accessible. We greatly appreciate the customer service from the two ladies at the office. Always warm and welcoming and available to answer questions. Keep up the great work!
everyone was very helpful the girl that helped us was very helpful and informed us of everything great job great storage company
Today I went into pubic storage and I felt like I was at home. I had never had the need to use a storage before. Jiton and Victoria made my first storage experience smooth and easy. They helped me with the moving supplies that I needed as well as choosing the right size. If you ever need storage this is the place to go.
Customer service was outstanding. Brian was who helped me and he was knowledgable and patient. Got me and amazing price of one dollar for the first month and discount for my second month. The grounds were clean. Office was clutter free well organized. Free carts to help make my move in easy The park could use some help however it was explained to me that it was due construction to expand and improve grounds and the more that gets done the more space will be freed up in the loading bay. Overall I'm extremely pleased and comfortable with storing my items .
I came in to do my reservation and Gissel was very helpful. She took her time to explain everything and was very knowledgeable with the unit she showed me. Then I came back the following day to finish up my reservation and I was helped by Jiton. She also was very nice and helpful. After I completed my reservation, I must say I was completely satisfied.
When it came to finding a storage I had many options, but I came across this facility and decided to stop in.. As soon as I got in the office was greeted by the two lovely ladies in the office. Jiton asked me what I was storing and made sure I got the right size for a good price. Facility is very well kept and seems very safe other then other places I've been too. Once it is time to say bye to public storage I will do so with a smile on my face. Definitely will recommend this place to friends or family in need of storage..
Renting A storage space was a little nerve wrecking but the staff was awesome victoria helped me make sure my move in was what I wanted it to be.. The building is very well kept and no issues since I've moved in.. I love that it's all woman at this facility easier to talk too.. Lol when the time comes for me to leave I will leave w great expierence.. And will recommend to family and friends in need of storage...
I have a space in this facility and it's great always clean had no issues while getting set up.. Staff there is great the 3 woman are very helpful and polite. If in the future I'm in need of storage again I know where I will return too. Definitely would recommend this facility to others.
Great place to store your belongings. Clean building and most important big parking lot. The staff is also great. The manager Giselle created me nicely and showed me how everything works. She not only showed me how to store my furniture but also how to protect it. Overall my moving experience was less stressful because I found everything that I was looking for in one place. Strongly recommend it.
Excellent place with extremely polite and helpful staff who really know what they are doing. facility is clean and well maintained. it is a pleasure to visit here and get all your storaging needs taken care of in a hassle-free way. Jiton and Giselle are simply the best, thank you so much.
If you're looking for a good place to rent then this is the place. The service is great. Very spacious. I recommend this place to anyone.
I currently have a storage on site and their services are tremendous. Extremely clean, helpful, one if not the best storage facility. Customer service is truly of the charts and would highly recommend it.
This was overall a hassle free experience. All of the facility staff were helpful and went above and beyond to make sure that my organization had the right unit and services for our needs. I was impressed by the facility staff Tre's professionalism and dedication to making sure our school organization was well taken care of. 5 stars and highly recommended. Thanks again!
I have two units. And visit on a daily basis. The staff are great and very helpful.
I have two units in this public storage and i love this place the building is clean and well manta maintained. The staff is friendly and outstanding. I will recommend for anyone that needs it
The staff here was very helpful especially Jiton
Great experience all around. Efficient and friendly check in with Nadira. Clean and well-maintained.
My co-worker and I went in to rent a unit and Jiton couldn't have been any sweeter. She walked us through all our options, showed us the different sizes available and helped us narrow down exactly what we needed. She was polite, courteous and knowledgeable and a great example of exceptional customer service.
This location is great because of the people working there. Excellent customer service, Nadira went above and beyond for me and exceeded my expectations for my storage needs. 5 stars, she did a wonderful job.
We're moving. Went for needed supplies at this location. Got everything I needed quickly and with no hassles. Staff was helpful and courteous. Would go there again!
I have nothing but good things to say about the staff at this property. Its clean and in a great neighborhood what more could you ask for. great job Tray, Nadira and Kisha. KEEP UP THE GOOD WORK
5 stars!! I have rented at this location in Long Island City off and on since 2008. I have yet to disappointment. The customer service is great. The workers are very friendly. The property is always clean (shockingly even the bathroom.) I am very satisfied with this location. If your looking for a good company with dedicated workers and great deals come here.
Don't fall for the online promotion prices. It's a 6 month bait and switch. The same thing happened to me that has happened to others. This place sucks, no other way to put it. They will raise your rate 20% within 3-6 months of you moving all your stuff there. And when you mention it to management, they will tell you to read the fine print and that they can raise it whatever amount the want to. Not sure if there are better options out there, but this is not a good one.
So I just rented public storage and I was greeted by 2 lovely ladys. They were very charming and helpful. Thanks bernice and kesha
Great Customer Service !!! love the two wonderful ladies behind the counter ! Bernice was very lovely and helpful . She definitely needs a raise !! Best service. Must rent at this storage unit
The customer service over at this facility is incredible. Nadira is very good . Will def come back and store with public storage.
So when I decided I needed storage I didn't know where to begin but I found my myself at public storage. And boy was I in for a treat. I was greeted by big smiles and big greetings. I was helped by Kisha who was delightful and she def knows her stuff. She helped my move in go smoothly even though I've been stressed. Thanks ladies!
Great service, nice and friendly people. Convenient.
Had a great experience last week at Public Storage. Gisel and Jennifer are the kindest, sweetest girls you'll ever meet and were incredibly helpful with the whole process. They welcomed me in and took me through everything and made the whole process very simple. It was a long day for me with moving and I felt very relaxed and at ease there. They do a fantastic job and I think it's a great place for storing your belongings.
I love how the staff are helpful around here. I will definitely recommend to others.
Great location very easy to access the storage lockers, the staff is very friendly and helpful too.
Excellent place! This public storage is the best storage company that i have encountered by far. The staff there is outstanding and really good when it comes to figuring out what you need. I initially went in to buy some packing supplies for shipping and both Jennifer and Quenda were extremely helpful i showing me what i needed to protect my belongings. They also helpend me with getting a unit and even gave me suggestions on how to store and pack my stuff. The assistance that i received helped me a great deal
Excellent service the girls at the front desk were very friendly and professionals. Plus they stayed for me even thou they were about to close.
I had a great experience at this location and am very happy with the customer service. I am in the service business and can tell when people are lazy and don't do their jobs correctly. These ladies were EXTREMELY helpful and went out of their way many times. The Property Manager Gissel was very nice and got me in/out as quick as she could. THANK YOU VERY MUCH!!!
Was told when signing up mid October to store some items that we would only have to pay for one month if we got our stuff out of storage before the middle of the following month. Our credit card was charge the 2nd of the month for the rest of November. When I spoke to one of the girls up front the day I came to move everything out they told me that we would be refunded the charges placed on the 2nd as all charges are taken out of your credit card the 2nd of every month. When I got everything out and closed my account another girl was up front and told me that she would have to contact her manager about the refund and that we would get it by the end of the following week. Almost three weeks later no refund. I call them back and they tell me they'll process a refund right away. It was returned and now two weeks later I have a letter from collections telling me I owe Public Storage the money that was refunded to me. Terrible.
Fantastic staff that goes WAY above and beyond for their customers. I work for a company that manufactures and sells medical equipment. We have a sales staff that spans the country and each territory has an individual storage unit for their supplies and equipment. Part of my position requires me to travel to each of the units annually to complete a year-end inventory. I have to say that I am always well impressed with the Public Storage staff at each and every location that I visit. I was at this Long Island City location with a key for a lock that the local sales rep had swapped when he moved his inventory from a location in the Bronx. The sales rep was at a hospital for an equipment demonstration all day so he could not come to open the locker. The staff focused on my predicament, verified the account info and got me into the locker right away so that I could take care of the inventory and keep on moving to my next destination. As an added bonus, they even gave me more helpful/ better directions toward my next destination than the ones Mapquest had given me. Thanks again to all of the staff @ location 29190 for their cheerful assistance. I know why my company has chosen to stick with Public Storage for all of our storage unit needs. It's the consistently well managed facilities and amazing customer service.
It was the first time that I had to use a storage and I'm glad to say I made the best choice. You get what you pay for. The building is clean and the units are the exact size. The staff is great and attended to my every need. Quenda and Gissel are very nice and made me feel very comfortable. If ever in need public storage is the way to go!
I have been storing at this property since 2011 and the staff here has been noting but GREAT !!! The two fantastic young ladies that go by the name of Quenda and Kristina were absolutely helpful and very cheerful. They were a great help. Thank you ladies and it was a pleasure doing business with you girls. You will be very missed. I will recommend this location to any one who is in need of storage. The property is very well maintained and has great staff with great customer service skills.
I have been at this location for 3years and have had nothing but great experiences with this location and its employees. The facility is always clean and attended to. The satff is incredibly helpful to my and my companies needs. I would absolutely recommend this facility if anyone is in need of a storage unit.
I had an absolutely wonderful experience while figuring out the specifics for my move! Prior to visiting the site, I had spoken to an associate (Giselle) who was extremely helpful and during my visit today - Kristina and Quenda were also friendly and knowledgeable of what I would need to make my move less stressful. The site tour was quick and informative and completing the paperwork only took a few minutes! I have been totally satisfied with the overall customer service at this site!
Too bad zero stars is not an option. After years of having a room here they actually decide to change their payment criteria without no notification whatsoever!! Had to come up with over $600 dollars in less than 24 hours only to be charged twice and get the run around for 3 hours trying to get my money back. Still have not received it back nor did I receive a message from the district manager or his supervisor for whom I have left several messages. They're quick to take your money but not return it or your calls. I will be contacted the BBB and others to file reports.
I have been a customer with PS, Long Island City for 5 years and compared with other storage facilities, they are the best. The staff are helpful and friendly, Kristina, Gisselle and Quenda. The facility is really climate controlled, not like other storage facilities who say they are climate controlled and are not. PS is very clean, plenty of parking for customers including containers for unloading directly into the storage units. It is a pleasure to use the facility. Highly recommend to anyone who wants a safe, clean and secure storage unit.
PUBLIC STORAGE’s facilities and services are outstanding – from all perspectives! The company really understands theirs customer’s needs and knows how to fulfill them. In just a few minutes they gained my trust and business. I’m completely satisfied, and owe them a big THANK YOU!
When I first was looking for a storage unit, I wanted one that I can trust with all my personal and family valuables. I read all the reviews I found here and found them all to be positive, so I gave this unit a shot. I must say, everyone here hit the nail on the head when it comes to giving us a general gist of what this place consists of. I met the staff on my first day stopping by to see the property and felt welcomed, secure and absolutely safe. Their prices are also very reasonable and the storage rooms are very spacious. I highly recommend this storage location to anyone looking for a bang for their buck.
I have 6 storage units in 3 locations and this location is the best by far! The staff here are very helpful. The Manager (Giselle) is always accommodations and and the facility is always well maintained. Cant ask for anything more. I am working on moving all of my other units into this location.
I LOVE THIS PLACE THEY HAVE THE BEST CUSTOMER SERVICE IN ALL THE STORES I HAVE BEEN TO... ESPECIALLY THE EMPLOYEE BY THE NAME OF GISELLE... SHE WAS VERY HELPFUL AND DID A GREAT JOB EXPLAINING HOW EVERYTHING WORKED... I WOULD DEFINITLY GOI BACK THERE N RECOMMEND MY FAM N FRIENDS THERE