Tiffany very knowledgeable
Went in to inquire about a storage space, I was immediately greeted with warmth and had a space ready to use within minutes.
This facility is amazing, Very helpful, friendly, and nice staff. Wonderful people to do business with, I rent storage units in multiple states and this facility ranks one of the best! Thank you for great customer service.
Was able to get a storage unit quickly and available right away.
Everything went smoothly.
Process was quick and easy and very transparent, customer service Rep Francis went to infinity and beyond to make sure everything was in order and answered all my concerns. Thank You 🫡
The Customer Service is excellent. Frances is wonderful. She made sure I was taken care of. If you coordinate with her, you'll be all set with no issues. Also, the property is very well maintained.
I had an amazing customer service experience over the phone with Frances! I was having trouble processing my payment through the app and was getting frustrated, she was incredibly patient, knowledgeable, and kind.
She walked me through the steps, troubleshooting the issue with me. Unfortunately, my bank then gave me an issue. She let me know how I would be able to make a cash payment so my payment wouldn't be delayed while I waited for the bank to unfreeze my account and have to pay the late fees.
What really stood out was her willingness to go the extra mile, making sure I fully understood the solution and that my account was in good standing before ending the call.
Given past experiences with other companies where phone support felt rushed or unhelpful, it was refreshing! I truly appreciate the top-notch service and will continue to recommend this location to others.
Good storages! I’m having a great experience!
Tiffany is amazing thanks for your help
Tiffiany was awesome, very patient and excellent customer service.
Tiffany helped alot in getting in the appropriate unit for my needs. Exceptional customer service
Totally glad I was able to find a storage at Westgate rd simply because of Tiffany. She’s a kind and helpful person who was able to help with my storage and when the price went up, she went out of her way to make sure she could bring it back down(which she did). Great manager that’s willing to help. Highly recommend this place!
Solid spot. Was lucky enough to see Tiffany in person at this location and received outstanding service. $1 first month special was lit.
Just want to thank Tracy for helping me get the right space even though she was at another store very patient with me through whole process
Staff understood my needs for storage space. The facility is clean and easy to access. We are very happy to trust Public Storage for our storage needs.
What can I say. Amani, went above and beyond to help me find the appropriate space I needed. Made calls, after I was sent to his place by someone and my item would not fit. Definitely needs a promotion and raise in my book!
Clean, well lit, and awesome, attentive staff!!! 10/10 recommendations and trust storing all my items here!
Great property and location. The manager and district manager are very helpful.
I received the best customer service. Ebony and Antonio are truly AWESOME! If you need a storage unit, you need to come see them!
Clean facility and Antonio is amazing! He is beyond helpful every time I've come in. I would definitely recommend renting storage space here because of him alone!
I used this storage unit to house my boat for a few months and this lovely gentleman named Antonio W. was always incredibly pleasant and helpful! Thank you for hiring good people like him!!
Antonio W is very nice and is a very great worker here.