Absolutely some of the best customer service I’ve received. Very knowledgeable about the product and offered several options for me to choose from to help accommodate my move.
The property manager , Charlotte at the 7744 McCloud rd Greensboro N.C. location . Zemplifis what customer service is all about .
I recently rented a storage unit here and had an excellent experience. The staff is very friendly, Rebecca went above and beyond to help me. I had mistakenly booked the wrong unit and didn’t realize it until after I made the payment. One quick call was all it took—Rebecca immediately resolved the issue and had everything perfectly arranged for. She politely greeted me on arrival and walked with me to show my storage unit. Units are nice and clean.Highly recommend!
Thank you so much Rebekah for the amazing help you provided for me and my family! I couldnt ask for a better employee!! You're the best!!
Very professional.....really easy to talk too. Customer service at its best.
Wonderful service and very helpful
Had a great experience with Keyona!! She was very helpful and professional! Maybe feel comfortable about what I unit I selected! If you are interesting in a storage place stop by here she is well informative of the process and the units !
Always receives great customer service
Clean new facility .Charlotte was incredibly helpful and made the entire process wonderful. She was accommodating knowledgeable and ready and willing to help as I used the facility for storage for both of my sons who are in college in North Carolina, highly recommended.
Overall nice, remote and good prices. however, no restrooms besides the one in the main building. They keep that locked and usually there is never someone on shift to let you end. And the final and bigger con is the automatic gates. Half the times I've came here, the security gates are left open for maintenance. It's not really good security if this is happening so much, anyone can just walk in to the lot lol.
This Public storage is awesome it’s always clean, and all the people that work there are great, especially Charlotte she is very helpful. Thanks to everyone there.
Property is clean and good customer service
Rebekah was incredibly! She made my wife and I feel very comfortable and helped us find the exact united we wanted. She also went out of her way to work with our needs and give us great advice on our move in. We visited other storage companies but we choose public storage because of how she made us feel. I wish more companies will hire people like her!
Jairo was great 👍 excellent customer service. Would recommend him and the storage 💯 😊
Great customer service. Charlotte made sure my unit was throughly cleaned and helped me get set up. I searched other locations but the cleanliness of this space helped me make my decision.
Charlotte was so very helpful and provided amazing customer service. She was very knowledgeable and was a big help in assisting me with my storage needs. I would definitely recommend this location 🙂
So I needed a 20x10 space and
public storage had a nice promotion so I called to inquire about the space. Charlotte was able to help me in deciding the perfect spot and her friendly personality was above and beyond ! Thank you for such a great and pleasant experience! L J
Charlotte was very helpful and detailed about what she was doing to help me with my unit.
Charlotte has been such a wonderful help with all my needs with my unit I am so pleased with the property
Charlotte was super super friendly. She took the Time to help me when I showed up unexpectedly. I touted a unit and have to make a decision. She didn’t pressure me but she did say availability can be limited and prices sub to change. I will be checking back in a few weeks.
Charlotte procides Great Service.
I just to say thank you so much for helping me with finally getting my storage unit. Rebekah you're the best!! Great customer service, she literally helped me with making sure everything was ready and the paperwork process was smooth.
I found myself in a situation needing a larger storage unit, not sure of the process and chow much it would cost me, all while stressing out because of an extreme time crunch, coupled with a family medical situation. After several phone call and finally an onsite visit, Charlotte was extremely kind, professional, and understanding. She made a point to make this an easy and stress-free transition for me. Charlotte’s level of sensitivity to my situation made all the difference for me! If you want 5-star service and to feel like you’re talking to friend, then call Public Storage on McCloud Rd in Greensboro and be sure to ask for Charlotte. She’ll take good care of you as if you’re family. Thanks again Charlotte for everything!
Charlotte and Patricia have been super helpful with me and my fiancé about searching for a unit for us! Can’t wait to move in our stuff!
Jackie who worked at the front desk was lovely and gave me a nice deal 😊
Charlotte was absolutely wonderful. She is very informative and answers your questions. I highly recommend this storage place and speak to Charlotte
Property is very clean and customer service is great and charlotte always help me
The pm desk person did a great job with helping me and my company find the perfect size unit
My experience was great, Charlotte was pleasing to work with . Great personality most upbeat Attitude
Patricia was very friendly and knowledgable during my move in. The process was thorough, fast and easy. Thank you!
Excellent service and a wonderful attitude
I rented the wrong size storage unit and Miss Charlotte in the office was so gracious and kind and helped me get another storage unit at a reasonable rate. She was the only one in the office and the phone kept ringing off the hook and she was juggling multiple things at one time, but she got it done and she helped me find the right size storage unit at the right price and at the right location I appreciate all that Miss Charlotte did on Sunday to help me
Patricia was nice, informative, showed me units and told me how to rent. She has made me comfortable with purchasing a unit here.
Excellent customer service
Had the pleasure of meeting Ms. Charlotte she was very helpful and got me situated very easy and fast. Thanks you
Thanks Charlotte, for your help on deciding which location is bedt for me!
patricia did an excellent job
Patricia was very helpful on friday
Ms. Pat was helpful even during her lunch
I had the delightful pleasure to be assisted by Pat on my recent visit to this location. It was clean & had a nice atmosphere. While being assisted by Pat she was polite, professional & pleasant. Her knowledge made me so comfortable and eased the process. She deserves a round of applause for making a “I got it all under control woman”, take an exhale. She is an A1 asset to your company. God bless her.
Patricia was great. Everyone should have a Patricia working for their company.
Patricia did an awesome job!
Patricia was great, made the process quick easy and simple. I wish they had more people like her at other companies.
Charlotte gave great service and very helpful
Patricia was great! Stopped in to ask a question about a unit..She was very polite and professional with a wonderful smile!
I recently visited Public Storage and had the pleasure of being assisted by Pat. She was incredibly helpful, friendly, and knowledgeable. Pat provided clear and thorough information, making the entire process smooth and stress-free. What stood out most was how welcomed she made me feel—her warm and professional demeanor truly set the tone for an excellent experience. I highly recommend visiting this location and working with Pat if you’re looking for outstanding customer service.
Love, love, love. I’ve never had a problem with this location and the manager Patricia is so friendly! During our call, she had us laughing the whole time and answered all questions quickly and without hesitation. Stellar customer service! Would definitely recommend Public Storage and you can’t beat prices of the different units available.
Patricia was great!! Beyond professional and courteous!!
The manager at the McCloud location made this a seamless process for me! Thank you!
Donavan has great customer service he is very polite
Searching for a storage other places was to expensive for a small space came across public storage got a way bigger storage for a reasonable price did everything 100% online no need to meet with office staff besides to return there lock to them cause I had my own other than that I definitely recommend checking with them 1st when looking for a nice clean climate control storage unit.
Wonderful, and told me everything I needed to know.
Very helpful staff I was able to get into my storage quickly. The units are so clean! I would very much recommend using them!
Great facility and the manager was so helpful and got us in quick.
Extraordinary cleaning. No other place can compare with how clean this place is. Aside from the super service received by Enrique.
It was an excellent service.
New to town and had to find a storage quick. Ms. Edna was so helpful and very kind. Nice place to store you belongings.
After visiting multiple storages in the area, we decided to stay at this property due to the magnificent customer service received by Enrique. His efforts in making sure we understood everything and in showing us the property were exceptional. Very clean storage units too.
Great service by Enrique. Such a kind soul
Place is neat. Very clean and well maintained. I can gladly leave my stuff at this location. Outstanding service by Mr. Enrique
Quanna was super helpful and very friendly!
Gracias Sr. Enrique por su gran ayuda. Muy agradecida por la explicación muy atento y servicial.
Q Bueno q pude encontrar alguien con mi idioma q me ayudara.
Me agrado mucho el servicio al cliente que Enrique me presto. Pude entender todo el proceso e informacion, gracias a que el habla los dos idiomas. En definitiva, su servicio y el trato fue excelente.
Amazing service provided by Mr. Enrique. This is real customer service. We need more people like him in this world. Thanks Mr. Enrique!!
I spoke with Lauren and she was absolutely amazing with assisting and the explanation of new rental agree. Immensely courteous and pleasant.
I had a great experience with moving into my storage space . Lauren was excellent very thorough and explaining my contract and also telling me about getting tne insurance for my unit . Excellent customer service
Great place! Clean storage units and climate controlled is a PLUS! Thank you for your help!
Excellent cleanliness and very reasonable pricing, as a moving company we deal with a wide variety of storage facilities. These guys are legit and the property manager Darren is very kind and helpful. 5 stars for all in storage!
My husband and I have had a unit at this facility since 4/2019. It is a convenient, easily accessible location and the rates are low. We appreciate the climate controlled unit that protects our belongings from the heat and humidity. The facility is super clean, another big plus!
The best service/price around! The staff is so helpful and super nice. I cannot say enough about this storage facility. I'm very satisfied with my choice to store my belongings here.
This is a great self storage facility that can be 100% contactless although the staff is really friendly and nice. I like that everything can be done online and they have automatic payments setup so one doesn't have to worry and the units are temperature controlled and have awesome pricing. I would definitely recommend.