Public Storage Self-Storage Units at 3933 N Duke Street, Durham, NC
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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x15'Online only price$ 53/moMedium 5'x15'- Outside unit
- Drive-up access
$ 53/mo $71Best Price Label1 unit left! -
10'x10'Online only price$ 56/moMedium 10'x10'- Outside unit
- Drive-up access
$ 56/mo $74Best Price Label1 unit left! -
10'x15'Online only price$ 108/moLarge 10'x15'- Outside unit
- Drive-up access
$ 108/mo $144Best Price LabelHurry! -
10'x20'Online only price$ 114/moLarge 10'x20'- Outside unit
- Drive-up access
$ 114/mo $152Best Price Label -
10'x25'Online only price$ 180/moLarge 10'x25'- Outside unit
- Drive-up access
$ 180/mo $239Best Price Label1 unit left!
Nearby Self-Storage Locations
Self Storage Near
3871 Guess Rd
Durham
NC
27705
Self Storage Near
3402 Ambridge Street
Durham
NC
27704
Self Storage Near
3530 Wortham St
Durham
NC
27705
Self Storage Near
3600 Kangaroo Drive
Durham
NC
27705
Self-Storage Near Durham
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Durham Storage Units on U.S. Route 501
At Public Storage in Durham, we like to offer a variety of self storage solutions to help the growing Durham community stay organized year after year.
You'll find us on the west side of Highway 501 just north of Horton Road, open 7 days a week.
For Holt Elementary School families, we know that the kids' stuff can pile up around the house – and fast. When that happens, let a 5x10 storage unit offer some relief by storing crates of clothes, toys and books that aren't being used anymore.
When upgrading bedroom furniture in a home near the River Forest neighborhood, take advantage of the space inside a 10x20 storage unit to pack away an extra mattress, box spring, bedframe and headboard with extra room to spare for a dresser or night stand.
We offer outdoor storage units in a variety of sizes, all of which include drive-up accessibility. Plus, there are also units designed for vehicle storage and the manager lives on site.
Part of the Research Triangle area, Durham is rarely short on innovation – but extra space can sometimes be a different story. When things are starting to get tight around the home or the office, let us lend a hand with plenty of cheap storage units to go around.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 306)
This is the best storage place. They will work with you and help you out if needed.
I've been a customer at the Public Storage facility, at 3933 N.Duke St., for 3 yrs. now. From the onset, through the present, the Manager Kim Kirby has been extremely helpful, and, in my opinion, an asset to the Public Storage Community! Thank you for your help, and kindness. Sincerly, Jim Cordy.
Started out paying $78/month a few years back. Went up to $226/month and paid that for well over a year already. Cleaned my unit out before the 1st with pics showing. They are still trying to charge me the next month after repeated phone calls. They will raise the price after 1st few months and keep going up and up and up
Kim and Al are both polite, knowledgeable, and extremely helpful. They made the whole process easy. Thank you!
Al was very courteous, professional and certainly helpful as I worked on assessments for solar panel installations! Thank you Al!👍
This place is not very easily accessible and the price is too high. Do not recommend this storage at all.
I stopped past public storage on Duke St to check on your units. The young man working there, Daniel was very informative and helpful in answering all my questions, very pleasant young man.
Never had an issue with this place, location is kinda cramp. But over all it does the job.
Live-Action Tetris!!! I know I can get more of my stuff in here, somehow.
I recently won a storage unit at action at public storage on n duke st and my visit was amazing when I went to pick up my contents of the unit. The facility manager was awesome and very helpful. She went above and beyond to help me and I highly recommend this facility to anyone. I hope to visit again.
Pamela Freeman was very sweet and nice, very polite young lady. she was very knowledgeable about everything I ask her,
DJ at the Duke Street location was very helpful and personable. He made it quick and easy and covered all of the details and answered all of my questions. I like easy and that its what it was.
Kim was so helpful she walked me through everything explained everything it was a pleasure to have someone so caring and helpful It was a pleasure to start my morning with Kim Thank You Kim it was a blessing to have her help me 🙏🏾
It's an unusual facility, with ups and downs in the aisles because of the hilly spot where it sits. But Kim, the manager, has been extremely helpful to us in the move-in process, making sure the trailer unloading our stuff could get in when they needed to, and leave, too. She has gone above and beyond her job description to be helpful to us and to the moving people who unloaded our belongings. She made the move-in much smoother and easier than it otherwise would have been. She's just been great!
Easy way to store things in North Durham. Kim is amazing! She is so helpful and full of valuable information.
Enjoyed talking with Kim. She is a great and helpful Lady.
My experience in this storage has been great! The staff has always been very helpful especially Kim she really has cleared all my questions and has been really helpful, she even reminds me if I'm close to the end of the month so I don't have to pay any extra charges, is great to see people willing to help and give an excellent service!!
I have a Public Storage unit in Georgia and live in North Carolina. Due to an error in payments, i ended up at property number 28063 to try fixing my problem. KIM...was wonderful! Not only did she (along with the District Manager) solve my problem, but she also went back and double checked that it was solved. KIM was not only helpful but also was very polite, friendly and totally willing to help, without any hesitation. If there is an employee of the month KIM should be rewarded!
Easy to reserve a storage unit and the customer service is great. Kim is super friendly and professional. I highly recommend.
I've had the best experience with this Public Storage. Kim was really helpful especially with my last minute decision in moving. The great customer service made my move to North Carolina so much easier because i didn't have any stress or worries when it came to public storage. I love it there. Will definitely use them again if needed.
The site manager Antonio W. was extremely helpful yesterday and very professional. I’ve been having some finance issues lately & he worked with me to get my bill paid down and protect my items in storage. I was literally at my wits-end and even with me being frustrated, he worked hard to help me & I appreciate him for that. It’s an outdoor storage which isn’t my favorite because of bugs & the elements, but they have been very accommodating & even swept out the unit for me when I first moved my stuff in.
Best services and affordable pricing. Will highly recommend it to anyone looking for a nice and cheaper storage.
Best storage service with affordable pricing
Kim was very patient, helpful and professional when I reserved and checked in . I would definitely refer a friend. Thanks for your cooperation!
I haven't been going inside to pay my storage account because of the COVID, but I'm glad I did because I met KIM who is great!! very helpful,nice,professional to talk too. HOPEFULLY she'll stay at this location.
I went to Public Storage on 3933 Duke St.in Durham north Carolina today and Kim was so helpful at getting everything that i needed to get done she was very professional thanks for everything Kim
Beware of huge flying roaches... Worker was very understanding and professional. Not climate controlled
Kim was exceptionally helpful and kind during my daughters last minute storage hunt. She was extremely transparent and made sure we had the best deal to suit our needs. I would highly recommend checking her out at the Duke street location. You won't be disappointed! -Ruth & Rhianna
Kim, the newest member at this location of Public Storage, is a sheer delight. She was very polite, supportive and of great service. She is an asset and the best part of this rapacious company.
Kim is wonderful to deal with. I called to ask a few questions about storing and she is very knowledgeable and helpful.
Bri was as always very helpful, she's always greeting us at the door with the best attitude, she's really professional about her job and I admire that, keep up the good work!
I met with Bri a week ago just trying to get some info for a storage rate. She was VERY informative and VERY POLITE!!!!! Thanks for your help Bri!!!!
Antonio is Awesome !!! Very Professional, he helped me decide on the size unit for my needs ! Very pleasant and answered all my questions ! Thank you Sooooo much !!!
Had a wonderful experience with Antonio @ the Public Storage facility. He was super nice and helpful. Thanks Antonio.
Antonio Winston is very professional and very informative. He was a delight to work with.
Mr. Antonio Winston was sooooo awesome I'm so glad I'm using you guys for my storage place, you need more workers like Antonio 😊
Staff is cool.
Kendra was was extremely helpful and professional. Everything was ready to move-in at the agreed upon time and Kendra did a wonderful job explaining the procedures and details of the rental.
Courtney was very helpful with everything I couldn’t decide on which unit I needed but she took the time to explain the size of the units and I eventually picked the one I needed. Her customer service is top notch and I would recommend anyone looking for storage to go to public storage and ask for her
Courtney was such a pleasant person to deal with trying to locate a unit after my house fire. Was able to answer all my questions and helpful. Thank you for your great customer service
Everything was good until I went to my unit . This location has roaches and DID NOT mention it . I was told to wrap my belongs and that’s it and now I see why. When I moved out about 4 little buddies came along . I DO NOT recommend at all . Management is very aware!
Courtney provided great service today
Great customer service. Thank you Courtney
Perfect and answered all the questions I needed to know.
I would like to thank Antonio for his Pleasant warm welcome as I arrive at that location. Continue to be you and more
Antonio was amazing! He helped us find a storage space but his attitude was throughout the process is what really stuck with us. Extremely pleasant.
Courtney provided awesome service. She provided all information needed and explained everything thoroughly. She gave 5-star service!
Courtney did me a very good service. I love doing business with her. Please let her know.
Clean space and super friendly staff , Courtney was fantastic.
Courtney is a wonderful person she hepled me understand everything that i needed to know about the storage and how it works
Courtney was a great help when I came in to get a storage she showed we everything I needed to see and how it will work was very nice to me Patient with me
Antonio's was great doing my rental. Very good person
I'll never store anything in this place again, upon retrieving my items I saw water bugs & roaches very damp and unclean area district Mgr rude and unprofessional. Take my advice and find another storage facility
We worked with Courtney who was very helpful and courteous. She made the experience quick and easy!
Courtney was a huge help. Got me in & out in a timely manner with all information needed.
Courtney was great checked me in and explained the renting process as I was a newbie. Super friendly :)
Courtney was very help
Courtney is the absolute best! Moving during COVID has been beyond stressful and she made a world of difference. Best storage experience ever! Thanks again Courtney!!! Give this lady a promotion!
Good service
I had the pleasure of being served by Kourtney. She was patient and lighthearted about the reservation, which streamlined the process and made it a very efficient and enjoyable encounter. Someone give this girl a raise.
Courtney was very friendly (:
Courtney was awesome. Checkin was simple and efficient. Weve used this facility multiple times and they're always friendly and helpful.
Great place, near home.
Courtney was super helpful with getting me a unit on such short notice! Great service
Courtney is wonderful,very courteous and knowledgeable. Always polite and quick with a response to any question I have. She is also very personable, my mother is sick and she asks about her during every interaction we have. Great employee. The facility is also very clean and well kept.
Courtney is awesome! Fast easy and delightful!!
Courtney was great!
Courtney was very helpful and accommodating. Great customer service. Reasonable prices
Kendra did an excellent job getting us set up. Great customer service.
We worked with Kendra to set up a storage space, and she was very helpful and friendly. The space is clean, secure, and easy to get in and out of. Thanks Kendra!
Great service!!
Kudos to Kendra
Kendra was very helpful and informative when I came to the duke street location!
Kendra was a pleasant to work with warm caring she was very helpful I would recommend her service to help with anyone was a pleasure meeting her
Courtney was outstanding and very patient. Very very helpful and knowledgeable. She deserves a raise!!!
kendra was so nice and friendly everything went so smoothly as well
I was very pleased with the service. They were very attentive and knowledgeable. I'm very happy,J.powell.
Judy Harris was awesome in my service. She was extremely knowledgeable about your center. There was no question that I asked that she was not knowledgeable about. I will definitely stick with Public Storage for all of my storage needs. Kudos to your company for a great emoyer
I'm a return customer, coming back to Public Storage after some time away. Kendra was an excellent Customer service Rep. Service with enthusiasm and a smile, she was thorough and very detailed and put me at ease by doing an awesome job.
Great customer service & very personable!
Was with someone else.
Courtney was SUPERIOR help. 5 Stars. Judy was also SUPERIOR. 5 Stars. EXCELLENT MANAGEMENT TO choose these two employees.
I went in one day to ask a couple questions to get information about public storage and the lady working Kendra was very well spoken, very friendly, and warm welcoming and a delight to meet, she helped me assist my needs and questions, for that I am very appreciative.
Rented a unit to put household items in from downsizing homes. Kendra was just awesome! Really friendly, offered great suggestions and was willing to spend time answering all my questions. Had such a positive experience about a week later, when my daughter needed some offsite storage, she turned to this Public Storage and Kendra provided the same great customer service to her! Highly recommend this facility if how you’re treated as a customer matters to you!
Kendra was great and very helpful. 2 thumbs up for her customer service.
Kendra was such a big help .. Shes Great 👍
Kendra was very friendly and let me know about everything public storage has to offer!
The leasing agent was very knowledgeable, the unit that I originally reserved was way to small for the items I needed to store, so went to the next unit which was better suitable and much bigger, she recommended furniture and mattress covers do to the units all being outside, which will save me money in the long run ... Thank you ...
Kendra is wonderful.. thank you so much
Kendra is very good at her job . She was very helpful.
Kendra done a great job with me.
Kendra did great!
COURTNEY!! Was amazing made the whole storage experience a blast. I was nervous with not knowing what to do but she made sure I knew everything before I left, from gate code , to times, to even how to maneuver in the small spaces with my moving truck! THANK YOU!!!
Courtney gave excellent service! She was able to help me find what I was looking for.
I had an awesome experience here. Kendra was very professional and did an excellent job assisting me.
Courtney helped me with a friends payment and she was extremely helpful and polite
The employees where very polite and they helped me In every possible way. I would recommend this public storage to friends and family.
Kendra and Courtney was very helpful and polite this morning with payment.
Courtney did an excellent job and was very patient with me in getting me set up with a unit that fits my storage needs.
Courtney was awesome! We didn't realize they closed at 5 on Saturdays and it was about 15 after when we were done getting our stuff out of the unit. She stayed late to give us our vacancy receipt which was so much appreciated! She saved us a trip back and money since it was the last day of the month. Thanks again Courtney!
Fast an informative, Courtney was kind and courteous and explained everything seamlessly!
she did an excellent job ❤️courtney 👱🏼♀️
Courtney was a great help to me!
I had a wonderful experience from start to finish. Reserving online was surprisingly simple. I contacted the property the day of my scheduled move in date and was able to set an appointment to finalize paperwork on my lunch hour. Upon my arrival I was greeted in a friendly manor by a lovely young lady named Julie. She very quickly let me know that she knew I was on my lunch break so we would get things handled as quickly as possible. She very efficiently moved me right thru the process answering all my questions. I truly appreciate her professional and helpful attitude. I was able to leave feeling confident in my decision to rent at this location. Thanks Julie!!
Courtney was very great she has excellent customer service skills I really recommend this storage unit location.
Courtney is amazing
The sales associate Courtney was very helpful and polite.
I had an extremely pleasant experience with them. The manager Courtney was extremely helpful and polite. Definitely recommend this location.
I believe I worked with Julie.. she was so nice . She accommodated me with everything I needed. Awesome worker.. if u need help tOk to her . She will do her best to get u the best deal..
Courtney did a wonderful service 💕
Kendra was great
Courtney was super nice and helpful!
Since day one i have only dealt with Kendra, no offense to anyone else but the service i received from her made me a loyal customer. Shes patient, kind and very helpful. Thanks Kendra for all your help.
Kendra was great!! Very kind and helpful. Had patience with me and my 4 toddlers which 2 was crying. Thanks Kendra.
Yes, Kendra was very helpful and pleasant, we need more like her everywhere!!!
Kendra was extremely helpful. She was prompt in her response when I submitted my inquiry about a storage. Her customer service was top notch. Thank you Kendra
Kendra gave me the best experience I ever had in a storage unit appreciate her I would do it all over again she was so kind and helpful thank you again
Kendra is an asset to your company!! She is knowledgeable, pleasant and funny. Quick check-in. :)
Kendra was very helpful and pleasant to work with. The facility appears secure and clean.
Kendra was terrific. Greeted me with a smile and opened the door for me. I was surprised. Great experience.
Kendra has been most helpful. Very professional yet personable as well.
Kendra’s Service was beyond great,she has excellent customer service dealing with me the vendor and customers as well
Kendra assisted me in getting set up for a unit. She was knowledgeable, professional, friendly, helpful.
Kendra did a great job!!!
Visited the place and the employee there gave us great customer service her name is kendra and all the trancsation went really well i highly sugest to visit
Kendra helped us the other day and boy did she do a great job.. I didnt have many questions after she heloed us.. She explained everything so well...
Kendra was very pleasant and I was welcome a gentle warm smile. Customer services was amazing. I would recommend people go there.
Kendra was awesome! She was super efficient and helpful. Thanks!
Kendra did a great job helping me with my storage unit. She asked plenty of questions ensuring I had enough space for my belongings. Thanks Kendra job well done.
Reasonable rates and very clean. Kendra was a pleasure to work with and extremely helpful!
Getting this unit was absolutely painless, Kendra(lady who helped me) was amazing, very nice and answered every question I had. Will definitely recommend this place to anyone who ask. Couldn't be happier!
Excellent customer service! Kendra went above and beyond in assisting me with a problem that was discovered. Highly recommend!
Wonderful experience for me and my family!
Kendra the employee that helped me was very helpful and I didn't have to ask many questions she was very informative an did not hesitate when answering the few questions that I did have.
Luke’s explanation was very clear and thorough. The space looks clean and ready for use.
I have reservation I went to n duke 1st Luke informed me My reservation was at ambridge st.He is a nice gentleman he tried to get me to rent their but he did not have 10x15.
Luke was SOOOO helpful & efficient!! Thank you!!!
Judy is exceptional. Very knowledgeable about the property and an extremely sweet individual. Very much an asset for your business!
Luke is the man!!! Made this a super easy experience. In and out no stress. Highly recommend.
Luke was so helpful, knowledgeable and kind. Thanks for an easy no hassle experience!
Luke did an amazing job getting me in my unit quick and efficiently.
Elliot was very helpful today. Will definitely come back
Elliott's was super helpful with everything which set my mind at ease, Thanks
Great experience
Kevin is awesome! Handled all my storage needs. Very polite.
I have had my storage unit for 9 months now and the only reason I have not left or moved to any other place is because of Ms.Judy. Her and the other lady who name I tend to forget are the sweetest ones at The duke street location.
Luke is Avery nice person keeps property clean
Luke is kind and always takes time to answer my questions facility is always clean. Thanks Luke!!
Luke was very helpful and patient when I lost the keys to my storage unit and needed my lock replaced. Good honest service.
I’ve been with this location for quite some time now. My mother and I have thoroughly enjoy our services with the lady Ms. Judy that works at this specific location. Ms. Judy without a doubt provides excellent customer service and it’s always a pleasure to see her and be serviced by her when needed. I will continue to keep my business here where I feel it’s safe and secure and where I also feel welcomed!
Kendra Loving was one of the best customer service experience from this company did everything with a smile.
No where to turn you car really way bumpy
Great job was very easy to sign up thanks Luke
I went into the public storage this morning to pay for my reservation and I was told it was cancelled. The guy stayed I never confirmed it an when I stated confirmed online he told me it didn’t matter. That they still cancelled it. He was very rude about the situation and told me he was going to do anything. After I called a the public storage on kangaroo drive they told me that the situation wasn’t handle properly an if I confirmed my storage online it should have still been ready for me today.
I've known Judy since 2002 when my mother and I moved to Durham. My mom was treated bad by a new landlord who ripped her off my mom came into public storage in tears and Judy came around the counter and gave my mom a big hug and told her everything would be okay and you know what is was. I began working for public storage and made new friends and a new life and it all began here. We will never forget how Judy embraced us and How the Public Storage became family. Once family always family
Great place clean facility, great district manager! Highly recommend
Very easy no problems at all and luke was a great help
Luke was very helpful and thorough. I would definitely recommend this place to others.
Luke is great and he is always very friendly and property is always clean
Ms Judy was awesome. She helped with getting our truck in to easly load the storage space. Thank you.
Just was a lovely woman and was a great help by showing me the storage unit before I made my decision. She’s also fun to chat with!
Great service, easy process, Luke was super helpful!
Tiffany was very helpful ☺️
Judy was super helpful! She drove me around in her golf cart to see all the different options and was super friendly and knowledgeable! Thank you for the great customer service Judy!
Luke was very helpful with helping get the right unit
I give 4 stores instead of 5 because after dealing with a young man yesterday, my rating would have been 1 star. Sherita saved the day, however. She was kind, professional, and knew her stuff!
Excellent service
Judy is great!
I rented at Duke St and Luke was great,he answered all my questions I would rent from him again
Luke is very nice, good customer service and always keeps place clean Muy bien
Luke was great. He answered all of our questions and had a great personality!
Luke was wonderful! Very informative and helpful!
What a wonderful experience with Judy. everything went smooth. Thanks
Luke was great. Very helpful and informative!
Luke was a great person to help me with my storage
Luke, was great walked us through the whole thing. Simple and easy.
The people were nice and friendly, but when we got our stuff back out of the unit, there were German cockroaches AND mice in the boxes! It looked clean, but I guess looks are deceiving.
I came in today to rent a space and Sherita was so polite, helpful, and out of this world knowledgeable. I appreciate her personal attention. Public Storage is lucky to have her.
Ms. Judy is the best. Great deals and wonderful customer service.
Ms. JUDY was so kind and patient. Moving is a difficult task and she made it so simple. She's the best.
My sister, Carlene and her husband, have been using this public storage site since the early 90's. Judy has always been her go to person whenever something was needed. She is always customer service oriented, pleasant, kind and genuine. She has been there a long time and we know that retirement is probably near but we will definitely hate to see her go.
The office staff is great, but there's no access to a trash can or dumpster, which is frustrating, and we saw BUGS several times in the 6 months we had our unit. Roaches and stink bugs. We carefully went through all of our posessions afterwards and found a few dead bugs in our things, luckily nothing alive, but it still made me VERY nervous. They need better pest control.
I love miss Judy... shes so sweet and very helpful... best customer service
Luke was very helpful getting me set up with a unit and explained all the paperwork. The location is perfect for access to where I’m currently staying.
Very easy no problems at all and luke was a great help
Luke did an amazing job!!! Keep up the good work👌
Had an 11:00 appointment for move in but was running late. I called to change it to 11:30, and there was no problem. When we finally got there, Sherita greeted us very warmly and told us all about what we would be signing up for (we did the online registration the day before, but it was still nice to get more info in person). The space was perfect for our needs and an excellent value.
Luke was nice and he helped me with the storage I needed
My experience here was great. I met this woman named Ceecee, she was hilarious and very nice. She gave great customer service. I'm glad I picked this storage space.
Luke was great! Very helpful. Would come back again.
Ceecee is so extra awesome, great experience from start to finish!
Very professional and great customer service. The property is very clean and Cece was great help!
Cee cee was awesome! Thank you so much!
Ceecee is amazing!!!! Very helpful
Came by today looking for somewhere to store my vehicle and Cee Cee was the best. She kept me laughing the entire time, the process was quick and easy and the facility was clean. Cee Cee told me everything I needed to know as far as keeping my things safe and the property. You can tell she knows a lot about the company and truly enjoys her job. Will definitely return to rent from Public Storage in the furrier as long as CeeCee is there! She does an awesome job and represents the company VERY well!
I came by to rent a storage and CeCe was so helpful
Great experience with Cherry
It's a wonderful facility and Judy gives excellent service! Couldn't be happier with the help I received.
Came to the location at North Duke street, and was welcomed by Cee Cee who was very professional, thorough, and polite. She told me everything I needed to know and made feel secure with the whole process of renting a unit. I will be recommending Public Storage to all my friends and associates.Came to the location at Kangaroo Drive, and was welcomed by Cee Cee who was very professional, thorough, and polite. She told me everything I needed to know and made feel secure with the whole process of renting a unit. I will be recommending Public Storage to all my friends and associates.
The absolute worst. Paid for a 10x10 for months to reserve it for summer storage only to finally measure it and find it is an 8x9. The lady argued with me that the measurements are "approximate"- it's a total scam, and frankly fraudulent. I am recommending to my friends to STAY AWAY from this storage facility. If you must use this place, bring a measuring tape with you.
Ms. Judy and Cherry were so helpful today! So friendly, and were really looking out for me. Great service!
I've rented two storage lockers at this location. Both times Judy checked me in, she went out of her way to make the process quick and easy. Judy also provided excellent, professional service, taking time and trouble to make certain that I had everything I needed to make me feel comfortable in what could have been a very stressful time
My aunt rented a space at this public storage and we received very good service from Judy. She was very friendly and explained everything to us perfectly. I'd give more stars if it was possible.
Came by the property today inquiring about the units and prices Cee Cee was extremely helpful and got me in the right size unit at the right time because it was her last that size. She was very detailed oriented about everything and I learned a lot about the property. She is definitely one of a kind and unlike the others. I ended up renting a unit on the spot. Be sure to ask for Cee Cee when you visit she is the best! #
Sherita was a wonderful help
I value excellent customer service. I look for it in every business in which I do business and every interaction whether on the phone or in person. I must say Judy exemplify great customer service. She was very accommodating and knows her job. She had me in and out and ensured that I had what I need to meet my storage need. If you have not already go and visit this Public Storage. She can also handle that golf cart. Wow!!!
When I walked in the door I was greeted so nicely by sherita. She made sure I had everything I needed. She was absolutely wonderful and cheerful. I can tell she loves her job, and care about the satisfactory of her customers!
Great service. The owner is on top of her storage units.
I have never rented a storage space before, but luckily I had Property Manager Judy and Sherita to help me through the process. First, Judy gave me a tour of the facility, showed me a storage space for me to evaluate and then explained how the process works. I came back a couple days later and signed the contract with Sherita, who picked-up where Judy and I left off and did a great job of explaining all the details of the contract I signed. I am extremely impressed with the cleanliness of the facility and the storage unit I rented. The facility is immaculate and the staff could not have been more professional, helpful and friendly. Even this afternoon. while I was unloading, Judy stopped by to make sure everything was acceptable and asked me if I had any questions or concerns. In summary, I highly recommend this facility and its staff, who provide such great support through the total process.
Mrs. Judy is the best! She makes you feel as though your family instead of just a customer! If I could give her a 10 Star review I would!!!
Has an outstanding personality very friendly and courteous
Judy and CeeCee are amazing no long wait .made sure I was satisfied very loving atmosphere in office. I would recommend this site a million times over again.
Ceecee helped me with all my questions. She was extremely helpful. Great customer service. Highly recommended.
Came into public storage and Cece was very helpful with explaining how public storage.she has a great attitude and knowledge of the business,s he is a keeper for your business
I was attendeb by cee cee and she is so professional, i like the service and the attitude...
Cee Cee was Awesome!! Great customer service and very professional. In and out with the keys to my new storage unit in 10 min. Will definitely recommend this place to my friends and family.
Came by the property today to make payment and CeeCee was extremely helpful, her spanish was really good and she is muy . Thanks so much CeeCee will be back
Judy was very professional, understanding and kind to a customer before me who spoke little English
Hello I came too the public storage and Mrs Judy was a very sweet lady and she help me fine a very nice place too place too storage my things..
CeeCee was super helpful and helped us get the unit that is perfect for us!
Miss Judy was very helpful, got me through a complicated process quickly!
Judy was very nice and good personality,she was very helpful with my unit. She explains everything very well. Thank Judy for everything.
Judy! and Sherita! gave great customer service when I went in to the office to inquire about a unit. They were very knowledgeable and worked off each other well, I will definitely me renting here this summer "2016
Thank you Judy for making my experience with Public Storage pleasurable!
Miss Judy had exceptional customer service
Mrs. Judy is a very sweet lady who is very helpful and sweet. I will definitely recommend friends and family to rent from her.
Went to Public Storage located on Duke Street in Durham, NC on Tuesday, January 5th, 2016. Judy gave me the very best customer service I received in quite some time. She is very personable and had a very cheerful personality. She is definitely an asset too your company.
This is a great place, Judy is really helpful and kind. She's really kind and sweet and has great customer care service.
Judy was amazing great service great hospitality great recommendation and very friendly 5 stars for judy
Judy provided very helpful service and was determined to find answers to all of my questions and concerns about my antiques being stored in the storage without them being damaged.
I came across Public Storage while searching around at different storage facilities. I walked in and immediately I was greeted by a sweet lady named Judy. She provided me with all the information I needed and even showed me a space so I would know better of what I was looking for. Unfortunately I am just at the starting stages of moving but Public Storage will definitely be my choice when I am ready. Great service is undeniable. Thanks Ms. Judy for everything!!!
Great location, great prices and Judy is the greatest! Best customer service I've seen in a good while anywhere! I definitely recommend this location for your storage needs..
Mrs. Judy was absolutely the sweetest person around. To think I was having a bad day prior to seeing her. She made me forget what I was feeling down about. Gotta love her
Judy is a miracle worker. I had to move last minute and happened upon her facility at 4ish without a reservation. She had no problem with securing a unit which was way less than what I expected to pay last minute. Her customer service was impeccable. She took her time explaining everything to me and by 5, we were moving in. Kudos to Judy.
The ladies Arlyn and Ms Judy at the public storage are very friendly and helpful every time I visit, I suggest everyone use duke street public storage.
The employees at this Durham Public Storage were extremely helpful and made my choice for storage an easy one. The site is about a mile away from where I stay, and the open/close times are convenient. I checked in with Sherita, and even though it was a blazing hot day, she got right up and showed me all her available units. The unit I wanted was reserved and she went above and beyond to call the people to see if they're still interested. Luckily, I was able to get the unit I wanted. I met the property manager Judy later on as well. She called me personally to let me know my door wasn't closed properly. I got a chance to meet her that day, and she was very pleasant to talk to. I appreciate workers who are willing to help out their customers, and it makes me feel more comfortable that my belongings are being professionally secured. 6 stars.
Incredible experience over here! Judy is a blessing to work with. Will continue to use this place as long as I'm in the Durham area. Hands down the best storage experience I have had.
Angel was fabulous love me some her...
came across Public storage, Im new to the area. I meet Sharita and she was a great help, very informative of the property. I chose to go elsewhere for the simple fact of distance from mu current location. But thanks again Sharita, if I ever need one in the future and are closer I'll come back, just because of you.
Angel www the greatest! Great customer service and even offered me a bottle of water after I walked to her location!!!!!!!!!!!
Judy at this public storage is Awesome! She is very helpful and kind. She called to confirm and remind us. Her storage area is Very clean and well kept up! Thanks Judy! 😀 Suzanne and Kenny Crabtree
Angel was a sweetheart and helped me find the perfect unit quickly, efficiently, and cheaply. I highly recommend using this facility!
Perfect service. Definitely no complaints.
Judy was fantastic. She was of huge help in choosing a storage and a pleasure to work with!
Miss Judy was so nice and helpful. She helped get us into the unit we needed and was a pleasure meeting and doing business with.
Out of all of my moving experiences...today rates at the top of the list for being the worst because of things that went wrong. Little did I know, Judy at public storage was the cherry on top sorta speak. The best and most memorable experience at any storage unit I've ever been a part of. And I moved furniture for a well known moving company for over five years. Thank you Judy
I'm standing here at the N. Duke St. location and Judy is doing me a gigantic favor. There was an issue with our passcode (not their fault) and she is working after hours to make sure we can get in and drop off our stuff. It would've been in a parking lot if she didn't go above and beyond to help a customer. No service like it, and on one of the most stressful days possible (moving day!). I highly recommend this location for its location, units and for its unmatched service (thank you, Judy)!
Ms Judy is the bomb, she knows what she's doing and helps people during stressful times, it's no wonder people stay or keep going back to that property
Judy gave excellent customer service and was ever helpful when it came to my concerns or any problems
Judy has made our experience at the North Duke Street Public Storage facility very pleasant. She is professional and has always been extremely welcoming and helpful. She brightens our day with her warm smile whenever we have to go to the unit. We have used this facility for almost two years and have never had a problem. She makes sure that everything runs smoothly. I would highly recommend this facility to anyone - because of Judy. Debbie
Ms. Judy was a big help to me after all of my questions! I would definitely recommend that if you need a storage unit to use public storage!
Excellent Service! Judy is professional, friendly and a very caring person. Thomas
Angel and Sahlil were so helpful and kind. Couldn't have asked for better service! Will definitely come back.
28063 thanks Ms. Judy
Second experience-always easy to work with!
Great Customer Service and Judy was very knowledgeable of storage space needed
My experience with Angel was great I needed a larger unit and she help me out on it 100% we need more good people like this who doesn't mind helping and who loves there job.
What a pleasant person you meet when you go to the N. Duke St location... Judy is such a pleasure, she was welcoming, polite and informative.. she made the rental of a storage unit very easy and quick! Thanks Judy!
Convenient location and close to home. Judy did a great job getting all my paperwork taken care of and answering my questions. The place is 1st rate.
Judy and the folks at Public Storage on Duke Street are top notch. I've been with them many years and they have a always been helpful, courteous, and engaging. Don't listen to any bad reviews about this place as they are all hogwash. Excellence abounds at this location.
GO TO A DIFFERENT LOCATION! I would rather drive 30 mins out of my way to store my stuff somewhere else than deal with this hassle again. I just left Public Storage on N Duke street and I'm still a bit upset with how I was treated. I wish I shared the same experience some of the previous customers posted about but this is simply not the case. Judy was the behind the desk when I came to pay rent for one of my units with Public Storage and while she allowed me to this nothing about it was pleasant. She was not friendly and even questioned me about why I hadn't chose to store my belongings at her location instead of the other facility I was using with PS. It took her a half an hour to get my information after I provided her with my account number. This encounter was a nightmare! I have had several other storage units with Public Storage and the issue has nothing to do with the company but instead by the employees in charge of the properties. This is the first time I had this type of run in with someone from Public Storage who just doesn't belong around people period.
The reason why I'm a repeat customer here is Judy. She's the sweet southern woman who works there and is the epitome of great customer service! When I reserve a unit online, within five minuets she calls me up to make sure everything is in order and sets up a time to sign all the documents and move in! If you ever need to store something, I suggest coming here
Great service! Judy made it very easy!
Judy is great and extremely helpful!
I was very pleased with the Manager Judy, and how she conducted her interview. The store was clean, prices were as stated, it was pretty much as stated in the phone interview. Judy was very considerate and kind, I feel that this is a safe environment. So Great ..... so Far! G Pinnix
easy and quick. Judy at the front desk was a great help and very nice.
Judy was extremely helpful and provided great service. Thanks!
Judy is great...I love doing business with her!!!!
Felicia did a fantastic job and was incredibly helpful. She was also very courteous and refreshing - a great help, indeed.
Sherita was very polite and informative. Transaction went very smooth. Thank you!
Very helpful
Very nice experience it was fast and easy Sherita is great
I went online to find a good deal and found one with Public Storage at 3933 N Duke St, Durham NC 27704. I made an appointment and in less than 5 minutes I got a call from Judy, who had me all set up in no time. Extremely friendly! I arrived at 330pm and was greeted by Sherita (Judy was busy with another customer) and she was also very friendly and very knowledgeable and expertly completed my rental shed paperwork in a matter of mere minutes. Not only was I impressed with them, but also felt like I was being treated like "family." Before I left the manager came into the office (Mr. Tyndall) and he was also very friendly. Not only that, but he looks like Admiral Pike on Star Trek! Sorry, I just had to say that! Anyway, I highly recommend this Public Storage facility! James M
Always willing and available to help when needed. Make sure all of you needs are fulfill. Great customer service.
Judy all way nice and always help me
Judy has the best service
Had this storage unit for nearly 12yrs. Never had a problem with the unit, bugs, weather-related issues with my property, nothing. Judy was always helpful for whatever we needed and was a joy to work with. Feels like we just broke off a long-term relationship.
Public Storage on North Duke Street is the only storage facility I will rent from. I have rented from many other storage facilities (from moves and just extra space needs). Judy is by far the most pleasant to work with. She is always there with a smile, a good quick conversation, and very professional about the rental process from start to finish. Judy and Public Storage has earned my business from now on. Thank You Judy and Public Storage for making my extra space needs the best experience. I highly recommend this location.
I have so enjoyed the customer friendly service that Judy has given me during my rental experience. She is so very personable and polite. I would definitely rent again.
The nicest staff you will ever meet. Judy & Sharita were awesome! Sharita was very informative about times, dates, payments, etc... More information about storage than I have ever received before concerning storage. Very friendly people. I even played a joke on Judy before I even met her acting Irate asking her not to take her lunch so I could meet during that time for the check in. She responded in the most kind voice then I told her I was only joking. They were great! Give them raises Public Storage there keepers!
To date, I have had a reasonable experience with Public Storage. I must admit, I had a bit of trouble when I first got to your location as I did not know my password, no one had sent it or called me, so I could not get in. It was after hours and I was bummed that I could not get to my bed. When I returned the next morning, the information in the computer was inaccurate, so things were confusing for a bit. I am writing however to commend a young lady who was working as a "replacement" employee that Sunday early November. I can't remember her name but I think she was from New Orleans - and she was young. She was extremely helpful, solved my concerns and got me into my storage unit. She was pleasant and friendly and exactly what I needed after traveling from Boston. Cheers to her.
If you would like storage, Judy is the best person to deal with in business. Always professional and has excellent service. We have rented units from Judy for over 13 years. Ryan Belk
I have rented from Judy at this location on and off since 2000, and have sent a ton of clients to her. She is professional, and always friendly. She gives the best service of any storage facility I have ever used. I would never send anyone anywhere else, because Judy takes her job very seriously, and does it the best!!! Don't ever let Judy retire!!!