I called today trying to locate a more accessible unit for my daughter. Tamika was amazing : ) Thank you!
Temeka was great during my check in. I appreciate her quick and efficient service.
Tamika is great to work with. She has a pleasant demeanor and great customer service that is very much appreciated.
KAYLA WAS WONDERFUL! SHE WAS CLEAR ABOUT MY BALANCE AND HELPED ME UNDERSTAND EVERYTHING MOVING FORWARD. SHE EXPLAINED THE INSURANCE AND WAS VERY KNOWLEDGEABLE ABOUT THE UNITS. SHE WAS DEFINITELY HELPFUL. I LOOK FORWARD TO THE FUTURE AND TRUST MY PUBLIC STORAGE EVEN MORE NOW. HAPPY HOLIDAYS!
I was helped by Kayla at the Ellis Road Public Storage. She was so helpful and informative. It was an evening visit by me after a long day of work. I am sure she was ending her day as well. In an era of declining good customer service, she gave, what may have been her last customer of the day, the same positive response as her first customer.
I even said to her “this is a great way to end the day”. Kindness, professionalism and informativeness. Thank you, Kayla, for restoring my faith!
Danita,
Had an awesome experience with her! So awesome that I referred several other ppl here. It’s nice, clean, and very comfortable environment!!
Perfect location. Secure and temperature controlled. Have dolly carts to make loading and unloading easier. Very responsive to inquiries. Would give them 6 stars if possible.
Thanks for helping me today u was awesome
We lease an indoor space and have found the property management, in particular the regional manager Chris M, to be very responsive and helpful. The space is clean and location is great. several times not secured (auto doors set to stay open, gates open).
Thanks Danita for all ur help very knowledgeable
I’ve had such a great experience with Danita, especially when it comes to their customer service. From the very first phone call, the staff was professional, patient, and extremely helpful in answering all my questions. They took the time to explain the different unit sizes, pricing options, and even walked me through what would best fit my needs without trying to upsell me.
When I arrived at the facility, I was greeted warmly and given a quick but thorough tour. Everything was clean, secure, and well-lit, which immediately gave me peace of mind about leaving my belongings here. The front desk staff also showed me how to access the gate and my unit, making sure I was completely comfortable before leaving.
What stood out the most was how responsive they are. Any time I’ve had a question—whether by phone or in person—they’ve responded quickly and with a friendly attitude.
Keep up the Great work!
Great Customer Service. The manager Danita was very professional, polite and helpful. I recommend 10-out-of-10
Nice location right off 147. Danita was a big help too.
I had a great experience with danita at public storage. She assisted me with finding my unit and answered all my questions. Great customer service!
I have been renting from Public Storage for a few years now. About 5 or so months ago, I rented 2 units at this location. The location is great, easy access and well kept. Customer service is excellent. Danita, she is the BEST!! She has always been helping and welcoming every time I have contacted the office for assistance. I will recommend this location .
Danita is amazing I love her customer service how clean this place is it’s always a must rent here
I went looking into a storage unit for a family member and I think the manager Danita was very helpful; she asked a lot of pertinent questions. She made some suggestions that were very helpful. If for nothing else I will have them come to her just because of the great customer service. Danita is amazing
Ms.Danita’s is always very polite and helpful and does she can to aide in assuring that the property was clean and well maintained
Love this location and DONITA is very friendly! Would highly recommend!
Danita was so good! Thank you so much! Easy and fast!
Angela, was wonderful to work with but she was also very professional and gave me great recommendations on what I needed.
Greatly appreciated for the services i receive at the Ellis rd location. I've bounce around from storages facilitates and this is by far one of the best i can say. The receptionist is a nice lady she's always greeting with such wonderful smile and very well mannered as well. Thank you for all the help and your patience 🙏 🙏
I had a hard time finding a place for my stuff. I walked in spoke with Danita and she handled everything. She was very friendly and knowledgeable. I’ll see you next month Danita thanks! Great place, good people.
Danita has been very helpful and accommodating with making sure I had everything I needed. The transaction was seamless. Very positive employee
I just recently got a storage unit but quickly realized that I needed a larger one. Ms. Tiffany was great at helping me make the switch. It was quick, simple and easy.
Enjoying my experience with this team.
Denita is an absolute gem. She’s professional, has great customer service and always willing to help
Very helpful staff, units are very clean and their carts make moving things from your vehicle to your units very easy.
Danita made the process so smooth and easy. Amazing customer service!!
The facility is extremely clean and secure. Danita is very helpful and professional.
Great service up front; app charged me for a superfluous lock though; perhaps devs should take a look at that
Danita was excellent, made my move in easy and gave great customer service. Highly recommend this location.
Excellent facilities and excellent customer service and care given to us by Danita. She was very kind and very helpful helping us find the best storage unit for our needs. Thanks you so much Danita.
Kind regards,
Allen and Michelle
Danita was a great help. She has really good customer service and was super nice.
The ease of receiving a storage unit and discount for bringing my own lock as well as the location being “safe” is why I chose this particular public storage. Danita has phenomenal customer service and answered all of my questions and concerns. I recommend this location and with her assistance you’ll be in great hands!
I had been experiencing some issues with my storage account and Danita was very helpful in explaining the matter and assisting with access.
Thank You!!
Public storage so far has been good. The only issue I have had is there is a public restroom onsite and most times its locked and onsite management is not present. and since I spend quite a bit of time at my unit as well as others this is not helpful or conveiant.
Received great customer service today from Ms. Danita renting out a storage unit. She was knowledgeable, polite, and very friendly. Would recommend this location if you’re looking for a nice clean storage unit with no hassles.
I had the pleasure of working with Danita at this Public Storage location, and she was very knowledgeable & friendly! I would recommend this place based off of her customer service alone. The lobby, as well as the units are well maintained and clean. I also felt this was in a safe area. I would recommend this location as opposed to others in the area!
Danita is awesome! Best customer service EVER!
Chris did a great job, got me exactly what I needed, took just a few minutes!
Danita was very helpful and kind. I felt like I was in great hands.
Amazing customer service. Danita offers the best help!
Came in today and Patrice showed me a space. Her customer service was amazing, very friendly, and answered all my questions. I was happy to become a new customer.
Nice location! Reasonable prices!
During my visit to look at the storage units Patrice helped me and she was absolutely amazing. She provided all details regarding the different sized units and assigned me to the best unit to fit my needs. I truly appreciate her assistance and I look forward to working with her for any other public storage needs in the future.
Had an amazing experience with Patricia and love this storage unit already!!! Everyone, even the contractors working were super nice and helpful!