Public Storage Self-Storage Units at 3530 Wortham St, Durham, NC

Kimberly was awesome to me!!!!!! I recently had the pleasure of interacting with Kimberly at Public Storage, located at 3530 Worth Street, Durham, N.C. 27705. From the moment I walked in, Kimberly's friendly and welcoming demeanor made me feel good. I just paid late fees and charges which was my fault do to unforeseen circumstances but her welcoming personality made me feel better. Customer service makes committing to business worth while. She went above and beyond to be attentive and be empathetic to what I was saying demonstrating a genuine commitment to customer satisfaction. Kimberly's professionalism and helpfulness were evident throughout our interaction. She answered all my questions with clarity and patience, ensuring I had all the information I needed. Her positive attitude and excellent service truly stood out, making my experience at Public Storage an exceptional one Thank you, Kimberly, for making my storage needs a breeze!

Thank you Kimberley for your help! She was so kind and patient, helped me with the whole process! She’s the best!!

Our visit to Public Storage was amazing and fantastic, Kim was great and she walked us through the entire process!!!

I have really been the great working with me. I love working with Kim and a new storage perfect for me.

When I came in there last week. I lady name Kimberly was nice, courteous, and professional with helping my out on what opinions I had. Her customer service is on point. She really knows how to talk to people

I had the privilege of meeting Kim today! She was so very helpful and knowledgeable about Public Storage! I will definitely be coming back just because of her! Property also looks very nice and clean.

Kim was vey knowledgeable, and courteous. She gives great customer service and knows how to help people. She has a great personality and you’re very lucky to have her.

Would like to say Kimberly was of great assistance her perfessionalozen was phenomenal

I just rented a storage unit, and Kimberly at the front desk was not only super friendly but also very helpful. She went above and beyond to help me choose the best option for my needs. I would recommend trying to ask for her when dealing with this business.

Looking for Kevin, I'm still waiting for my refund from unit B1907 since April 26, I've wasted time and gas. And you still haven't resolved my refund. You don't respond to text messages or emails. Don't be irresponsible anymore. Boss Kevin just do your job.

Danita was awesome extremely nice and kind respectful and helpful Definitely with Recommend to family and friends

Customer service representative was very friendly, nice 🤗

Cement from the ceiling fell on my stuff. The on-site manager was responsive but didn't offer anything other than file a claim with my insurance and move to another unit. If you rent here expect rates to go up. Mine went from $54 to $85 for a 5x10 over a year. Also don't bother paying more for the first floor because there is a second floor drive up entrance. The first floor is not more convenient and seems to have building issues.

Danita is so polite helpful an respectful thank u for making me feel so welcomed at public storage looking forward to starting my rental

Danita is very helpful and respectful staff. The place is always clean and she’s able to answer questions and assist as needed.

Nice clean place.

Danita has been very helpful in the process for having our lock changed when the first key couldn't be located after renting our second unit. Thank you!

Danita was very helpful and knowledgeable when it came to the questions presented to her. I would definitely get a unit here if there were outside units. I will definitely tell my friends and family about this location and the great customer service.

Danita was super helpful with helping us get our lock changed when we got locked out of the storage unit. Great service and hospitality.

I needed to move storage units and Danita was great help. She made the process easy and seamless! Will continue to use this location

Danita was very helpful this morning. She provided me with great service and information that I needed. Thank you for your support.

Love this location!! Danita was very helpful and professional would recommend 10/10!

Danita is awesome! Very welcoming and helpful!

I had such a great experience here. Ms Danita was so warm and welcoming. She waited for me despite me being late. She explained everything in great details and I definitely recommend here. Love her🖤

I came in late this month with payment and they were very helpful and understandable and patient with me the woman at the front desk name was Denita and she was so helpful and polite and walked me through the process to have it unlocked

Very nice facility.

Kennedy really made this place an exceptional experience. He was exceptionally kind, reliable and available, and went above and beyond to help with minor moving issues. He is a reassuring presence that your items are secure.

Kennedy was awesome...very polite and thorough!

Kennedy was excellent very professional and forthcoming

Thank you so much Mr.Kennedy for all of his help during my move to Public Storage. He made this difficult transition very easy. Would recommend to anyone. I look forward to to with this property in the future! 🙂

Lisa helped me rent a new unit and couldn’t have been more helpful and friendly. I highly recommend this particular public storage; the staff is really nice.

Lisa helped me so much for my reservation. Thank you

Kennedy showed us amazing customer service. He went far above and beyond the call of duty to help us and was also super kind and friendly to our kiddos. We were really impressed.

Wonderful place—super nice and helpful!!!! We had an issue with getting our unit open (something fell against the door from the inside) and Kennedy went above-and-beyond to help!

I’ve only ever had good experiences at Public Storage! Kennedy, the property manager, is especially kind and helpful!

Kennedy was super nice and helpful with renting a storage unit space

This Public Storage is super clean, great customer service, and the units are a great size. I’ve stored some of my stuff here for two summers in a row, and both times booking and moving in and out were a breeze! Shoutout to Kennedy for being especially friendly, and making our experience that much more seamless!

Staff was very helpful. Check out was super easy!

Kennedy was very professional and helpful. Very clean facility and super convenient location. I will recommend and use again when needed!! The app was very convenient and easy to use as well!

Friendly and easy experience; thanks Kennedy!

I work for Armstrong moving and storing. Kennedy the property manager was very helpful and if you need place to store you item this is it. Thank you.

Kennedy was extremely helpful in the process of figuring out the space I would need and getting me set up quickly. He was also super friendly and thoughtful- highly recommend!

I helped my friend move in today and it was a very straightforward and easy process. Kennedy was very helpful in answering our questions.

Great moving experience. Kennedy was a fantastic help.

Kennedy was very helpful during move in and move out! He was able to make moving easy!

Kennedy is a stand up guy, A+ service and easy to work with! My complements to Kennedy and the management for this specific location!

Great experience!

I’ve had nothing but positive experiences here and Kennedy was so much help!

kennedy was really friendly and the facility is air conditioned!