Dawn was very helpful and got me signed up for a unit and helped me troubleshoot a couple of minor problems I was having.
Dawn was a pleasure to work with and such an easy process. She greeted me with a smile and made me feel welcomed! Highly recommend!!
Rose was amazing here very thorough
We have used public storage for about a year and it’s been very convenient. The Bluetooth access to the facility it easy to use and hours are perfect. The property is gated and secure with cameras so I know my stuff is safe. Their office staff has been helpful with moving in and out.
Desire was excellent and very knowledgeable and I'm postive and she's a good employee
She is the bestest manger to work with....Tony!!!!!!!
Desire did a very good job at helping me pick the right storage today and very good customer service.
Booked the unit online, the agent in the office was responsive, friendly and provided all the info needed. Her customer service was excellent. She followed up with a phone call to make sure everything was alright.
Thanks Tracey and Dawn for making sure my belongings were okay
This is the 2nd time I’ve used Public Storage of Clayton over the last 10 years, and have been extremely pleased both times. Miss Dawn is professional, helpful and knowledgeable. Even with the multitude of new storage facilities being built around town, Public Storage is still my go-to!
Katherine was very helpful, kind, currious with a wonderful smile. Great customer service!
Would recommend Public storage to the community! Thanks again Katherine for assistance in helping me today. Tony
The ladies at the Clayton location were extremely helpful, very professional and caring at the same. They understood that I was going through an expected life situation and both Ms. Desiree and Ms. Dawn were empathetic to my situation. Their recommendation for the size unit that I was going to need was right on point. If you're in need of a storage facility I highly recommend giving this location a call these ladies will have your best interest at heart.
The unit was move in ready , clean and Desiree was great to deal with.
I had a great experience. Dawn was extremely helpful. She was polite and went out of her way to answer all my questions. She made the process seem less and easy.
The Lady I delt with when I got there was super nice, and helped me out. I think Her name was Dawn.. Thank you very much for helping to make it as easy as can be! Place was clean as was the unit. Thank you once again!
Dawn was excellent. She explained everything and make you feel like family.
This is the best storage spot in Clayton. Dawn, the property manager, is kind and super professional! You won't find a better storage rental facility.
I using Dorothy phone for this review, cause my phone is broken. I rent a unit from Miss Dawn and got excellent service, she was patient with me answer all my questions and she even was nice to show me where my unit. Dawn is good at what she does.Thank you Dawn. My name is Barbara Bailey.
It is just so easy. I can rent a unit and 15 minutes later show up to start unloading. Really cannot ask for more.
Good place. Efficient pleasant.Guess the job done correctly period friendly holstess.
Whatever you're looking for they have it stop nowhere But here. Thanks Dawn!
Even though I’m not good with a lot of virtual things, customer service made it easy to ensure everything was accurate
Very good experience with this public storage.
Overall very good experience, the storage was clean and ease of access was smooth.
Great service!!! Professional with a smile 😃
This was very easy to rent and I live that you can open gates with your phone
This is a wonderful place. Dottie was incredible with all her knowledge, assistance and very comfortable answering all my many questions. Dottie made sure our space was clean. She took the time to show us the different available size storage areas and just made it the best decision. After getting a call back from several storage areas in the general location. We contracted with PS due to the best interaction with Dottie.
Less money per month and a definite contract time was NOT an interest to me. I knew that DOTTIE and her managed facility was where my things would be very well taken care of. NO QUESTION S. SECURITY OF MY PERSONAL PROPERTY means everything
Super nice lady works there very clean THEY SELL MOVING BOXES CHEAP
Dawn was able to get me a unit very quickly! Amazing services!!
Nice people, clean and dry storage.
Thank you Dawn for all the info and being so kind, you are good at what you do.
Dawn is amazing so glad she is here
Dawn was Quick and easy. Got storage unit same day! No hassle thank you Dawn !!
The manager (Debra) is the best very friendly and professional.
Debra is quick to respond and very helpful. We enjoy doing business at this location.
Love my hometown storage unit site! The property manager is amazing and my kids love the service animal. My process was quick and easy and everything was clearly explained.
Great experience with the customer service lady Janet. She answered all questions with a smile and was very helpful. I greatly appreciate that personal touch of making you feel more than just a number.
Debra was amazing. Walked us through the whole process and was extremely helpful
I currently rent two units at this facility and stopped by the front office to work through a few billing issues. The process was smooth and effective. Debra did an amazing job and was very efficient. Highly recommended!
Property Managers Debra and Theresa provide top notch customer service. They are professional, patient, and caring.
Debra was amazing in assisting me with understanding the lock and process with using a storage and made it so less stressful. I was nervous cause of never using one and literally came outside and walked me thru cause of course I couldn’t figure out physical way or app lol thank you Debra for dealing with me. I could only imagine what you deal with and I give you props. Thank you for making the close out easy also. Keep that energy, more people need it.
Shout out to Deborah, who was very nice and promptly returned my call to help me tremendously with my situation! Witch inturn, took a weight off my shoulders. Thank you so much!
Very nice place,people was great with the move and their knowledge
The young lady that took care of me why I had your storage was so very very very nice to me. She helped me with my my storage unit getting me the boxes and the packing supplies that I need. She also took out of her time and to get me some boxes to my house because I was in a wheelchair and I am a veteran. I really appreciate her so very very much, that is the nicest thing that anybody ever did for me she should be commended
Great location, very secure. Debra, the property manager, goes above and beyond to help. Always greets you with a smile!! Highly recommend this location.
Debra is so kind and helpful. Top tier customer service!!!!
Debra its a great customer service. 😊😊
Debra always has great customer service!!
Great facility! Debra is always a pleasure! Reccomend 10/10
This location is great. Clean and organized. 100 percent 5 star service always!
EXCELLENT CUSTOMER SERVICE, ON SITE EMPLOYEES ARE VERY PROFESSIONAL AND THOROUGH. THIS FACILITY IS VERY ORGANIZED.
I had an awesome experience with public storage! I would give them a 10! The manager, Deborah Parker was very helpful and professional, and I would use the services again! Thank you so much ms Parker for a job well done !
Great spaces, clean facilities, and fair prices, and Deborah is the nicest person. Great customer service.
Teresa was amazing very helpful
Theresa was a great help recommended this storage
Theresa was very helpful and made the move in process simple and quick. Will definitely recommend this facility in the future
Debra is absolutely amazing and we now have three units here. Have spread the word that this is the best storage facility around!
Debra is absolutely amazing. The storage facility is secure, maintained and well lit. They have made some nice updates to the location with keypads and paint. I have stored with them for many months and Debra has always accommodated every request and even came in on her off day to meet my movers. Thanks!
Deb and her team have been amazing! They are always cheerful and give an amazing experience all the way!! Can’t recommend them enough
Debra provided excellent service! She was extremely helpful!
Theresa was very helpful in my new storage unit 😀
I had the best experience in obtaining my storage unit with Public Storage in Clayton. Debra was very kind and amazingly helpful!! If you ever need a unit, Public storage is where it’s at!! ❤️
Ms. Debra is amazing in what she does at the location on Lombard she is awesome give her a raise please thanks.
Very clean and very professional .
I can’t thank Deborah enough for helping us through a difficult move and storage consolidation. She is literally the only person that treats you human and it’s so appreciated.
So I was having a hard time finding a building that actually had a human inside that I could talk to, so I could try and fix my situation. Well after traveling to about four different locations I finally found this particular one that had the nicest lady inside. Her name was Mrs Debra, she was so helpful and patient with me. She went above and beyond to try and help me And explained everything I needed to know to me. Thank you again Debra for your outstanding customer service. I think that companies all over should definitely reconsider having their companies ran by computers. Thanks again Debra!!
Debra is very helpful and friendly! Thank you for making my experience easy.
Debra was extremely helpful. She walked me through the process of renting our first unit and then when we needed a second unit we needed one right next to the one we already had. She worked quickly to get one prepared for us that had just become available and went above and beyond to get it to show available on the system so we could rent it.
Debra was wonderful and extremely helpful when I needed to switch units!
Great experience! Debra was very friendly and super helpful to pick the right storage unit to fit my needs. Great customer service!
Quick setup and rental process. Nice size unit.
Debra was super nice and very helpful!!
Thank you Debra, you are definitely an asset to this company!
I love dealing with competent, caring and efficient people. Deborah at the Clayton NC office is one such person. Rented a space on Friday 3/24 and had to change the size next day. Deborah helped me to do so in a kind caring manner taking care of my problem swiftly with no stress to me. Thanks a lot Deborah.
Good clean spaces. Check for prices online ahead to save some $$$
Very helpful and clean spaces
Excellent customer service, thanks Katherine
Katherine was very attentive to detail when explaining the information regarding the storage unit that I rented. Awesome location, great staff 👍🏾👍🏾👍🏾
Katherine was great and provided awesome service
Katherine was so awesome I loved that she helped me a lot ☺️
Katherine was very helpful in helping me secure a space she is very kind and helpful
Katherine was extremely helpful - she's always professional and efficient!
Laura was very helpful and friendly!
Great storage place! Just what I needed to help a friend store some things during a tough time. Laura was very helpful and made the whole process easy!
Mrs.Katherine was a awesome help and she made the process easy and helpful I would recommend her services anytime thanks so much Public Storage!