Public Storage Self-Storage Units at 4653 World Parkway Circle, St Louis, MO

The worst place ever….Don’t use horrible people don’t care about the customer

Great people good storage.

Great people and very good prices I would highly recommend this place if you’re interested in storage

I had an issue with the kiosk at this location not reading the money issued to the machine properly and when i reported Dan came through with immediate resolve. I totally appreciate his attention to my concern.

They were life savers when uhaul dropped the ball . Moving from another stated and our house was not ready we were able to call and get a unit big enough for a 3 bedroom house after 6pm for under 40 bucks !

They no longer have a dumpster to throw away unwanted items and the prices are too high now

I must say I'm very disappointed with public storage. Had 2 units which I was paying 176.00 a month for each. Then after 6 months of always paying on time. They raise my rent up to 236.00 a month each. Which I believe is absolutely ridiculous. My last payment i made for 1 unit was 285.00 with late charge and 10 dollar card fee. Horrible.

Impossible to talk with a person. My mother in law died and we couldn't get ahold of anyone to get access to her unit and now it's been sold

Over priced, kiosk was broken for weeks.

I think closing time should be readjusted to fit everyone's schedule such as 24hr

The new property manager went above and beyond to make me feel welcome

Very basic storage. Needs a little cleaning, and maybe some heat?

The prices are fair but it's really inconvenient having to get out of the car to enter the gate code exiting.

Looks like a real safe place

The units are clean, access is via gate code, closes at 9pm

Very Good

Rose provided excellent customer service and went above and beyond to make up for the poor service I’d received prior to finally being connected to her. Because the location I rented from didn’t have staff on location due to an office fire, this was the closet location that was open today. I highly recommend this location. She was friendly, helpful and the office was very tidy. From what I could tell of the premises, it was well maintained as well.

Nobody was ever in office .. They didn't notify us that the office burned down

No complaints with this location, unlike the disgusting lady on wilson.

Been here for a while now, everything was going well until a break in earlier this year.

hello how much will it cost after the first month of storage

The best prices in town plus the units are clean and very easy to access ! Yakishea is the best customer service rep ever. She is so personable on the phone and answered all my questions. I'm so glad I found this place !

Lakeisha and Ciara are awesome! Excellent service, safe and secure facility!

Lakiesha was a great help. Very kind and attentive. Great employee

I came in to make a payment Preston give me outstanding service he kept a it 100.

Preston was helpful he makes sure you got what you need and thanks for the mask.

Preston was great he also gave me a mask for safty highly recommend. Thanks P

Lakisha was amazing! Great customer service. Answered all of my questions and was wonderful all the way around. Highly reccomend this Public Storage!

Friendly staff

Preston was the best thanks for the help he made this place a one of kind. Highly recommend this location.

Amazing facility, great price, and Preston is an amazing person to work with. 5/5

Great service! Worked with Preston, very helpful!

Wow all I can say I am very pleased with the price I got. Preston made everything so simple got me in and out in minutes I highly recommend this location 👌 also he was very understanding due to the Covid-19.

Yokishea was very helpful and professional i really am glad i choose this location

Went into public storage today to get a storage unit and I was met with Lakishea who exhibit excellent customer service. The setup was really quick. Make sure you do the express sign up before you get there. For quicker service.

Lakishea was very professional and nice. Appreciate the service, thanks!

Thanks Preston with my move in needs great service I would highly recommend Public Storage.

Preston was great he really help me getting my space highly recommended

LAKISHEA was awesome and very helpful me in gettin my unit set up. Thanks

What a relief Public Storage came Thur when we it the most. Preston really made it easy to store my things quick and friendly. Thanks

Lakishea was very helpful! She took very good care of me and my needs and display awesome patience!! Will definitely refer a friend.

Extremely hard to access the facility. The district manager contacted me in an effort to make things right with the issues faced. She stepped in and did her best(which was indeed best) to correct the frustrations. It is refreshing to see someone on a corporate level help customers.

Went in to get info about box's.. Guy named chaz was very nice and informative and told me about different box bundles. Very sweet boy

Chaz is awesome!!!! So much help

Stored wit this company for several years, highly recommended.

Chaze was good. Very nice.

Service was Great with Lakishea.

Applied online staff friendly Quick & easy

Lakisha was great help with my storage needs!

Lakesha was great 😀

Preston was helpful thank you

Preston was great very good customer service

Lakishea was great. Highly recommended 👍🏾

Lakishea gave great customer service and made everything nice and smooth

Great Customer Service

Very friendly service, helpful, and everything was well explained.

Lakishea is awesome she deserves a raise and a promotion. GET ON IT!

I stopped into this location last week and Gloria was acceptably friendly, she showed me some clean units and gave me a REALLY great deal. Please promote Gloria, she deserves it.😍😏

Lakishea was a great help! She gave me the best unit and walked me around til i was satisfied!😁

Everytime I come to this location to make payments for my mom Gloria is always so welcoming and professional I appreciate that. Also a well kept location 👍🏾

Lakeisha , she did everything fast and was friendly ! :)

MS.GLORIA AND MS.LAKISHEA THESE ARE THE (2) TWO YOUNG LADIES THAT HELP ME MAKE THE BEST CHOICE FOR MY FRIEND --THANK YOU AND GOD BLESS BOTH OF YOU -- GREAT EMPLOYEE--

Gloria was great she explained everything I needed to know about the different spaces and what can traditionally fit in them. Made the decision easy and quick and the prices were reasonable.

Gloria was very professional and helpful would recommend this store to all family and friends!

Great 👍🏿

I went to help my uncle move some of his stuff in and Lakishea was very nice and helpful.

Lakishea Brown's service was very helpful. I appreciate her going above and beyond for me. She was very professional. Thank You.

Good experience each time I go there.Satisfied

Lakishea and Alexandria were so helpful!

Lakisha helped me with storage today. Great help

Gloria was super helpful!!

Thank you so much Gloria and Lakishea! It was a really rushed, rough and tough day before you both stepped in with your warm, kind and helpful personalities. I am so grateful for all your help today. Thank you!

Gloria was amazing

Great customer service!

Thank You! So much public Storage.i been stressed out but Preston was awesome he was very understandable and helpful👍

Great service today from Lakishea and Gloria

I just left this PS on this Saturday morning and i had such a good experience. One of their managers gloria was so friendly and very clear about how the process works and what they offer. Leaving here i felt very secure that if i ever have any issues or questions they have quality customer service which many places lack these days.

Lakishea and Gloria were so awesome. They were extremely helpful during the entire process. I can’t recommend this place enough.

Likely to use it again

Lakishea was awesome to work with, made my visit so pleasant.. I love her costumer service skills. THANKS 😘

Thank you Lakeisha for all your help.

Lakeisha was a great help

Just want to say public storage is great place for storage needs Preston really got me feeling good about using this highly recommend

I rented a storage unit on Wednesday of last week, this was my 1st time. It was 2 ladies that assisted me, Lakishea and Gloria they we're very helpful. Thanks ladies for making this a great experience for me.

Gloria and the Lakeisha are consummate professionals I figured I was in the presence of two ladies who had been with the company for 20 plus years and we're coming down from corporate but I was wrong. Apparently Public Storage has a rigorous interview process in which they select only the finest friendliest customer service oriented well-spoken beautiful young ladies that I've ever met who helped me out several times with every type of situation that you could imagine as I am a difficult customer to deal with from time to time. I wish there was 10 Stars because that's how many they would get from me on this review I've been renting out public storage units my past 10 years in business and they go above and beyond to make sure that you are completely satisfied 10 Stars thank you guys.... Samantha Geary its promotion time!!!!

Gloria and lakishea has great customer service.

Molly was super nice and helpful with information. I’ll definitely be back soon

This Is An Exceptional Location The Staff Members Gloria And Lakisha Are Great Workers And I Truly Hope That The Bussiness Keeps Going .

Clean

I made a payment for a friend and Lakishea was so sweet and helpful.”

I Really enjoy coming to this location the 2 young ladie gloria and lakisha alway call me when im late on my bill 7mand when i come in they always greet with a plesant smile thanks ladies

They are really nice and good business I enjoy when I come in they make me welcome

Lakishea and Gloria was so helpful today by resolving my issues. I most definitely recommend this location for storage.

I came in to report I lost my keys to my storage lock. Gloria and Lakishea were very happy to assist me with lock cut request and purchase of new lock. Both were very courteous and professional which is something I really appreciate.

James and Gloria were very helpful and gave amazing service

Staff is friendly and helpful Storage spaces are clean and secure Highly recommend this location

The employees were super nice, and helpful when we had any issues. Great place, reasonably priced.

I needed to find a small 5x5 unit to store a few things for my future baby girl...I spoke with a woman named Gloria and she was so amazing and welcoming. It felt like home dealing with someone so helpful and kind. After setting up everything I left with a smile!!

Storage was easy with Lakisha

Lakeisha the property manager made the process fast easy and informative.

Today was not going well for me. And when I went to pay on my unit the young lady who waited on me saw me coming and opened up the door for me and said GM Happy Holidays to you. My name is Gloria how can I help you today. 1st this made my mood change to see a young person even open up a door. Then to say GM and next Happy Holidays. And how can I help you. When I left this location I was in such a better mood and this young lady let's me know that there is still hope in our young people of today. To this location and who ever gave her this job you and the company have a great young lady working for you. She truly changed my outlook on how my day started off. Thank You Gloria

Gloria Is awesome. Great customer service and patient Great job Gloria 👍

I came in to make a payment with Lakishea and Gloria and they where very helpful.

Lakishea is an excellent manager at ps with the best customer service skills. Property is very well kept and clean.

I would recommend this location to anyone I know. I just recently visited this location and I loved it. I recieved help from Gloria and she was great. She got me in and out and had a great attitude throughout the whole process.

Thanks Preston you are wonderful at give great customer service never had a storage u made easy and quick high recommend anybody to come for your storage needs

Came to public storage a guy by name of Preston took real good care of me, man if everybody handle business like him this place will boom thanks once again for good service

There was a guy by the of name of Preston that was great and easy to get rental done am te)l all my friends about this location he keeps the place clean and neat

Preston helped me move in and was very courteous and professional

I went there because my niece had a unit there. Was in and out.

I've made my payment today with the pleasant Lakishea. Lovely customer service

Very nice staff and clean units. In and out with no problem.

Julie & lakishe is awsome

Jullie was very helpful and informative about her location and other locations as well.

Jullie was great. Customer services was the best.

Jillie was a good person an hit every thing on the nose

Lakishea was awesome. She was very kind and patient.

Poor service and dont explain properly poor management

Customer service was excellent

Great Customer Service

Lakishea helped me find the right space at the best price.

Jullie, was very personable & very helpful when it came to information about renting an storage. Smooth, quick, & very efficient process. Definitely would recommend this location & Jullie to service you!

Outstanding quick service from Julie. Great value.

Jullie was a great help and had a lot of information for me. Thanks!!

Julie provided excellent customer service, she explained everything about my unit and the lease very well.

Jullie was very kind and helpful

I had a smooth experience checking my stuff into Public Storage. Jullie was very helpful!

Julie was fast and knowledgeable and a great attitude

Julie is great! Very helpful

The woman working the front desk, Jullie, was very kind and helpful. It was very easy to get my storage locker set up. It probably only took me 15 minutes to get set up with my storage locker.

Jullie was very helpful and very quick in customer service.

I stopped by the location to make some changes to an upcoming reservation. Julie was so helpful and efficient! Really made the process easy for me and made me feel comfortable with the decision to choose this location.

Jullie was very helpful n nice love her customer service

Julie has great customer service and was fast and knowledgeable

Julie was very helpful today with assisting me with booking my storage ...

Julie has excellent customer service and I would definitely use this location as a referral for storage.

Julie was a very big help to me. Excellent working very patient and very nice and have good customers service skills and very frriendly. She a keeper.

Lakishea was outstanding.😎Gave a lot of detail about the units.Very helpful❗❗

Lakishea was very helpful and she knew it all when it comes to storing. She even gave info on climate control. I really recommend her location and service.

I have a great experience everyone's nice and professional especially lakiesha..

Anthony and Lakesha really helped me out today.

Brevon is an excellent person to work with. Great customer service and people skills!

Lakishea is the best. She is very friendly and has the best customer service.

A good place to rent from! Miyoshi is wonderful to work with and willing to help you in anyway she can. Thanks!

Came into public got postive vibes didnt get a unit but i did look at one.

LaKeisha’s assistance was very helpful and much appreciated.

Miyoshi was wonderful so sweet and very helpful!

We are proud to store thanks to lakishea

Miyoshi and Chad are great! Truly satisfied!

I highly recommend this location for storage. Miyoshi very helpful and informative. She had a very great smile and excellent customer service. The location is very discreet.

Mimi was real great I enjoy doing business with her

Miyoshi gives the best customer service experience. If I had my own company I would hire her and train everyone to be like her!

Safe public storage near airport, good location.

Lynena had outstanding customer service

Lynena and Sam were very helpful and Accommodating to my needs. As well as very nice, I found them on line. Close to st.ann where um moving from, and close to where I'll be staying. I recommend them.to very one. April

Andrew made storing my possessions really easy and answered all my questions. Excellent customer service. Would definitely recommend!

Great customer service and the area is very well kept up.

Clean and friendly service

Public storage is great! Lynena helped me and she was absolutely awesome!!! Thank you public storage!

Linena was kind showed me around is verry good with people she took her time with me to go over things she is over all a verry good person and and an even better buisness woman

Lakishea was very helpful and wonderful!

Not enough stars for Anthony. Above expectations.

Lynena is very professional and delightful loved dealing with her

Lynena is good and knows her job might i ass she does it well

Lynena is informative and knows how to make me feel comfortable with storing my things

Lynena is great made my move in smooth and she called just to make sure

Initially I was definitely on ice with public storage for a situation that took me way over the top. Now I just want to say that Lynena is one of the best customer service reps I have ever come across. She went above and beyond for me when even her regional boss wasn't willing. She made a horrible experience a better one by just being human and understanding my aituation. She is worth the referral because she will take this company far. Thx Lynena

This place is a SCAM! The first month for $1 is pure BS! Go elsewhere! Manager called me the day of my move in to confirm. I made an open appointment between the hours of 1pm-2pm (the only time I was available during their business hours). She said that was perfectly fine. I show up at 1:30 and the office is closed!! With a sign that says returning at 2pm!! Why would you make an appointment and then leave!! Now I've wasted my time and can't move in today!! Then when she shows up at 1:55 she says "oh I'm on lunch until 2:10!!

She was very helpful!

Very helpful and informed. They had just what we needed at s great rate!

Lynena

lynena is good I love her attitude toward other people

Lynena was a great help and assisted me promptly

Lynena lynena Lynena Lynena Lynena. Is great she knew exactly what I needed. Shop with her everyone

Lynena is great her office was and smelled nice made my move in smooth

Lynna is great has great knowledge of her property and sizes of the unit the prices are great and so is her customer service skills

Great place and really helpful. Deff recommend.

Lynena was awesome she made me feel good about the location and security of my items

Check in was very easy and quick. Lynena was very professional and answered all my questions!

Lynena was so helpful and professional with setting me up. I would recommend to anyone in the Berkeley/Normandy area!!!

Jamaia is a great employee she very professional and easy to talk with she help me get the storage I needed and was helpful with understand the terms I'll recommend this place with anybody thanks jamaia

The best price and most of all good customer service Jamaia

The sales associate was very informative, polite, and eager to meet my needs as a public storage customer!

Bre'Von was friendly, knowledgable and thoroughly explained the storage process. It took me 6+ days to move out of my apartment but only 30 mins to move all the stuff into my storage unit thanks to the efficient process and good location. Thanks Public Storage!

Lynena was very helpful and friendly!!

Lynena is AWESOME! Smooth, easy check in, friendly service. I have rented with Public Storage several times over the last 10 years, and this has been my best experience so far.

Lynena is great she knows her job

Lynena is awesome go to store with her

Lynena is great and knows her stuff shop with her

Lynena was extremely helpful... I Didn't like the first unit that was reserved so she helped me find another, and it was even a little cheaper! She recommended a few items that would be helpful while storing my things, but didn't pressure me after I declined. She is very helpful and answered any questions I had. I will recommend this location to everyone!

Lynena is good and knows her job property well maintained

Lynena. Is great she knows her job done

A1 Customer service! Lynena is the best! Need 1000 more just like her!!!

Lynena has great customer service

Lynena knows her stuff I recommend everyone use this location

Brevon was polite, fast and friendly with helping me get a unit.

lynena is good I have a unit all the way in VEGAS n she got right to my account and she is very nice n pleasant

Lynena is a great worker she deserves a raise lol but really she knows her stuff

Lynena had a friendly disposition both on the phone as well as in the office. She gave me a tour of my unit and made the paperwork process a pleasant experience. I highly recommend this location solely based on the superior customer serves I rcvd. Additionally, the property was clean and easy to access. Thank you.

Lynne is great her sales process is great but I already had my things packed if not she would have sold me the whole store....Lol love her made my move in smooth

Lynena is great made my move in go smoothly love her

Lynena is great her personality is great and she knows her job in my eyes she deserves a raise

Lynena was very helpful & had a great attitude! The units are very clean & location is nice & quiet.

Lynena customer service was great she knew exactly what I needed

Lynena made me feel welcome and had no problem showing me different size units to accommodate my needs

Sparkle treated me as if I was a normal customer not a employee of PS she was great.....lol

Professional, informative property manager. Also, great location. This is my 2nd time storing here. Highly recommend.

I was greeted by Lynena with an amazing smile and a great attitude. Her directions were on point. She even helped my dad with the U-Haul truck by getting him out without damaging Public Storage's gate and the truck! My dad even told her he would marry her for what she did! I wasn't even disappointed with a rep over the phone from California for the fee's and taxes. My experience was awesome!

Lynena is awesome. Customer service was great and friendly attitude.

I was very pleased with my visit today. Lynena was very helpful and informative. I would most recommend others to visit this location.

Lynena is awesome and knows her stuff that was some of the best money ive ever spent

Lynena knows her stuff she made sure i got a bang for my buck

Lynena is excellent she knows her job

Lynena really knows her stuff

She Was A Very Nice Person She Helped Me With Everything

When I walked in the office I was so pleased to be greeted with Lynena smile and positive attitude. She is by far the best one for that location she's always available return calls and shows empathy I will be sending all my people to this location Lynena is a good person with a big heart she is the definition of great customer service

Loved it. Lynena was very respectful and showed awesome management skills. I would recommend this place to anyone who's looking for a storage unit.

Found this location after trying to rent from another. Glad I chose this one. Lynena was very helpful and had excellent customer service. I would recommend this location.

Lynena is great made my move in excellent

Lynena was great her costumer service skills are great love her vibe she da truth

Dealing with lynena was a great experience she knows her job and was very accurate with my needs

Karen was awesome and very helpful!!!!

Service was excellent

Lynena gave prompt and great customer service. This is a definite recommendation for anyone looking to store their items

Lynena was very helpful and knows her job

I walked into this public storage lexicon greeted me with a pretty smile and bright eyes. She made my moving experience extremely pleasuavls , everything went smooth and I am very happy to recommend this location! Because of lexi's friendly customer service 6stars!!!!!

Stopped by to look at some units and was assisted by the property manager Alexis. She was very friendly, knowledgeable, and polite. Will definitely be referring my friends and family to this location.

India was so great!!

Alexis gave me excellent service. She was knowledgeable and very professional and courteous.

Cierra was very friendly and nice, it was the best experience I've ever had! I recommend anyone who wants to rent a storage place to try them out!!!! The property manager was there to support Cierra and myself through the whole process!!! Thanks guys!!!

Wow-- I am so disgusted with this location!!!! I made a reservation over the phone and explained that I would be there between noon and 4 pm. The representative made the reservation for 4 pm. Ok that is fine with me-- but I get there a early around 2 pm to get started and the sign was on the door be back at 3:30 pm! So I'm fine with that, that makes sense, my reservation is not till 4 pm, I understand. I wait till 3:30 indicated by the sign-- no one shows-- I wait till 4pm-- no one shows-- I leave, becaUse I'm exhausted I called off work to take care of all this business and I could not take care of it! So I drive down the street to another one-- 2956 Lindbergh-- this representative was at least there and she was nice! Come to find out-- the location I originally made the reservation for was close during that time while I was waiting!!! Shouldn't this have been pertinent information!!! I'm throughly upset and disgusted and currently ironically enough waiting at another one because I have no other choice-- or just would like to wash my hands of this!

Lexi is a great professional, helpful and friendly

Lexis was very nice and helpful. She is an awsome property manager. We will definitely recommend coming here. Thanks Lexis.

I have a great time with Chelsea

Lynena is great and made visit great she is a keeper

I appreciate the timely service Lynena. Very fast and friendly.

Stopped in at this location just shopping around for units. The store employee Alexis greeted me with a great smile and her customer service skills were outstanding. She showed me a bunch of units all at reasonable prices. I will definitely be back to rent here and would recommend others to do the same.

lynena is great well maintained facility

lynena was wonderful she was very helpful I would recommend this to anyone

Lynena is a very pleasant person and a good worker

Lynena Was very helpful

Ly Nena service was quite an experience she was very professional kind and helpful her service was impeccable she made my day thx

I Pastor kelvin Sykes a help customer at public storage, would like to tell whom it may concern that Ms. Lynena has made my experience here a very pleasurable one. I wish all the front desk people l meet was as warm , kind and professional as Ms Lynena is. Thank you for putting her out front!!!!!!!!

My mom came in got a storage unit and Courtney was very helpful with the move in process

Great place , spacious and the employer Lynena was excellent and helped with everything we needed.

Lynena ......best professional service ive received in a long time. She knew exactly what I needed .......sold

The only reason I came to this location is because I read all the reviews and was eager to meet one of the ladies I met Lynena and I must say she is a breath of fresh air she was very accurate with her knowledge and the property was clean she is very nice and made me feel giid about storing my things at this location.

Lynena was great! Made my move much easier! She the real MVP!

Lynena was extremely helpful, knowledgeable, and courteous. She greeted me in a very professional manner and ensured that I had everything needed to make my move easier. She was great!

I was very happy with the service I received. Fast Friendly and very professional. Excellent customer service. Thanks Alexis for all your help!

Lynena had the greatest customer service I've ever experienced. She made me feel most welcome. I appreciate the service it was great.

Lynena has great customer service always greets me with a smile the property and office is always clean I will rent with her every time I need storage

Cierra.. was very pleasant and professional! She was a great big help with any questions I had and she explained each every detail completely. Today was a wonderful experience! Thank you Public Storage!

Lynena is very pleasant and knows her job I feel she is a asset to the company......SHE ROCKS MAKE SURE TO KEEP HER

Great customer service, Lynena

Lynena is a very nice and sweet person

I love lynena she is great with handling me and my sensitive situation she is good

Lynena is great she knows her job makes renting with your company pleasant

Lynena is awesome and knows her job I would recommend everyone store with her

Lynena she got what i needed,she a keeper.

Lynena assisted all our needs she is great

I have been coming to this location for quite awhile to pay my mother's bill and I Always look forward to seeing lynena she is a beautiful lady and I enjoy talking with her I often find myself in the office for long period of time having laughs with her. She is great and she treats all the customers with respect

Lynena is the best she knows her job and is very nice

Lynena is very good at what she does the property is ckean and she made feel like this location is very safe n secure I woukd recommend this location to all my family n friends

Everytime I come to pay my bill Lynena is always nice and she has a beautiful personality. I would recommend this location to all my friends n family

Great service. Lynena is the best!

Lynena customer service skills are great I would recommend every one to store with her

Lynena was amazing her customer service skills were the best and she knows her job

Lynena is Very friendly and helpful! :-)

Lynena was very helpful with her assistance with my storage rooms and the info i needed and her accuracy

I decided to go with Public Storage because of its reputability and online payment, and so far it has been a better experience than other self-storage centers. However, after checking the pricing online, the office and the website did not tell us that if you want to get the website pricing, you have to sign up online or you end up paying an extra $10 every month because you signed up in person. They also don't mention the extra $10 in insurance coverage you are required to buy every month. So I was not happy to find out that I was going to be paying an extra $20 a month while I had my U-Haul parked outside the gates.