Public Storage Self-Storage Units at 1420 NE Douglas Street, Lees Summit, MO

This is a nicely designed facility. Unfortunately the company uses a strategy of offering customers a reasonable initial teaser rate, then makes dramatic increases (30-40%) in the monthly rent with each anniversary, knowing nobody wants to go through all the trouble of moving their stuff again. Beware of this price gouging if you plan to use the facility for longer term storage. I wish now I'd chosen a different company.

Absolutely amazing service, storage, and idea. Extremely clean, organized, and simple to use. They were there when I needed them the most, and with how simple and effective it is to sign up, unlock the doors, and deliver items into my storage unit, working with Public Storage was an amazing experience. Jamie is who I worked with there and she was pleasant, easy to talk to, and expedient with ensuring I was all set when I no longer needed the storage space. I recommend Public Storage to anyone looking for a self-storage unit who desires excellent service and excellent conditions for the facility and unit itself.

Wonderful facility! Jamie is truly a gem and such a joy to work with! Would recommend them to anyone! Was such a hassle free experience.

Clean. Easy to access

I’ve felt the attend Jamie was great and made my rental experience very easy transition and she told me everything I needed to know and was very informative. The storage place is super clean and easy to get in and out of. And easy to find my unit.

Bill is so nice and polite,

Excellent facility! Great Customer Service!

Jamie made the process of storing my things very easy. She is an asset to Public Storage! Great demeanor and very professional.

This location is clean and well maintained, and the staff is always friendly and welcoming. Definitely recommend!

Jamie is 100% incredible. I take comfort in knowing she is there! She needs more money, she deserves it, trust me!

Clean, convenient, & climate controlled. People can make all the difference as well. Jamie was great to work with and always smiling ready to answer questions.

Jamie the Public Storage Manager at the Lee Summit location was very helpful in every way from the time of my rental, and from the time of my move out she was very friendly she made you feel like family Jamie is a very respectable person i would recommend the lee Summit location too some of my friends. Thanks Jamie for everything!!!

I have dealt with many storage facilities over the years. There has always been issues, mainly with the attendant. Public Storage so far has been amazing. When I first went in I was met with a wonderful lady named Jamie. You don't often run in to someone who is happy and passionate about their job. Her personality, little jokes and always super happy shows she cares. We toured the facility, she was very thorough with everything and made the process fun. Public Storage is super clean, convenient layout, elevators and carts. For these reasons I will continue to give them my business as well as tell others looking for storage.

Clean, secure place to store stuff.

JAMIE is professional, polite, and knowledgeable. Highly recommend this location.

Jamie is amazing,she really helped make our double move not quite so bad,she was almost always there,and so helpful!!! We adore her! Old fashioned hospitality!!

Jamie is amazing!!! Facility clean! Only issue is some of the units are very dark,we had to bring lanterns to see!! Thank you Jamie!

Jamie was extremely helpful and knowledgeable. I would recommend this storage facility.

Jamie & Bill are awesome!! Thank you for great experience & making this transition so much easier. I never thought I’d be in the situation where I would need a storage unit & they were both more then helpful, informative, kind, & made this experience overall a great one. If the situation ever arises again in the future where I need to rent a unit again, they’ll definitely be the first place/location I'll to be contacting, I also would recommend this location to anyone looking for a safe place to rent a storage unit. I’ll definitely be sending them your way, for sure! Its been an absolute pleasure doing business with them!!

Maps was right on the spot. No problem

The leasing manager Jamie is such a kind and positive person to be around. She has always provided me with the best customer experience and will go out of her way to better your day. Wish we had more people in this world like Jamie.

Everything about this experience has been fantastic! The online reservation of the unit was fast, simple and very easy to understand. I knew exactly the capacity of the unit as well as the initial costs and monthly pricing. Then when I arrived at the facility to check in I was greeted by the most amazingly responsive and helpful customer service associate who I have ever encountered. Jamie is amazing . . . not only did she clearly explain everything about the facility, but she gave me a guided tour directly to my unit. To say that she is helpful is a gross understatement! While moving items into my unit on subsequent visits, I have had two more encounters with Jamie. Both of those times she was just as friendly and helpful as she was the first time. Jamie is an invaluable asset to Public Storage and I very much appreciate her enthusiasm while performing her job.

Storage broken into. No call from management letting us know. Where are the cameras??? No help with how this happened.

Jamie has been really helpful thank you

Jamie was very helpful in getting me all squared away with my unit. She answered all of my questions and walked with me to verify everything worked as needed. Would highly recommend.

I love this place its clean and I dont have to worry about being out in the heat or cold and its cheaper than my last place and Jamie was so nice and helpful she was wonderful

Great place for storage. Clean facilities. And superior customer service. Jamie is AWESOME! Highly recommend.

Jamie did a great job along with Kody. And made this move easy.

Jamie was awesome! Such a big help giving me all the information requested and even showing me numerous units so I could see which meets my needs. Very helpful!

Great customer service!

Jamie was amazing!! Super hospitable and very helpful. She is a definite asset to your good customer report.

This place is great! So easy. Looked clean, too. Was in and out, no hassle. Jaime was very helpful. Walked me through the whole process. No worries about my belongings there.

Jamie is incredibly helpful, and always has a positive attitude whether in person or over the phone. She takes pride in her job and it clearly shows!

Great facility and great manager. I've been renting a few units since the location opened and Jamie has been nothing short of amazing. She helped me find the right size units and got me all set up. She will call me with any updates needed and is always happy to help with any questions I have. Highly highly recommend!!

So Jamie, the facility manager was helpful, kind, accommodating and went out of her way to help us. She was so clear with all instructions and storage tips. The facility is great, spacious, lots of carts and clean! Super clean hallways and bathrooms. Prices are very reasonable and we got the online promotion of 1$/first month rental. Would totally recommend.

Great customer service each time I need it. Easy to use, very clean, great lighting.

I was pleased with this public storage location. It’s clean, well lit and the temp is good. Jaimie has been so helpful, knowledgeable and friendly, she makes visits pleasant.

Beautiful facility! The employees were great at getting my questions answered. Will be back to rent!!

Brand new facility. Super nice, clean and good rates for indoor storage. Jamie was super helpful and got us all taken care of.