Very clean, affordable price, and and locations.
Fernando was a breath of fresh air and answered all of my questions. After headaches of trying to find a storage unit, I think I made the right decision. The facility is new, clean, and secure.
Fernando was very helpful when it came to showing me a bigger storage unit and transferring me with no problems!
Fernando customer service was great
Great job to Fernando, got me squared away
Fernando was nice and really helpful
Fernando is so amazing and is such a great person
Very nice person helpful to me and my family need to be able to help us thankfully appreciate him
Fernando was able to help me tremendously. Great employee.
Nancy was amazing and super helpful!!
Marcia and Nancy D were very sweet and polite. I appreciate them for all their hard work
FERNANDO is the best! Very nice person and able to answer my questions without push back.
Great customer service, explained everything I needed to know and proceed with my rental.
Fernando is absolutely amazing. Definitely one of the best people I've dealt with in the customer service industry. Very polite, communicated well, and he worked with what I needed and on my schedule. 10/10 guy!
Marcia at the Lenexa location, was fantastic and helped with a unit transfer when customer service failed to complete the transfer. She made the process fast and easy.
I’d like to take a moment to thank the property manager and team at this Public Storage location for their exceptional service. The facility is impressively clean, and the staff is consistently professional and courteous. We moved in last month, and I couldn’t be more pleased with the experience so far. The service has been absolutely outstanding, and I truly appreciate the care and attention they provide.
Had a great experience at this Public Storage location! Nancy was super helpful, friendly, and professional. She made everything quick and easy, and her customer service was top-notch. Really appreciated her help—definitely recommend this location thanks to her!
So fast and easy to do online. The only thing I wish was there was away to use the hand carts when the office is closed. Otherwise the space is clean and it's in a perfect location. Thanks 😊
Customer service from Fernando was 100% understanding and empathetic even though I as the customer was the one coming with the issues. He made it easy to help solve my issue and came to a resolution moving forward. Not only the service being above par but also in helping with my card issue, Fernando saved familial urns, and other favored items from auction. Then to top it all off, we saw there was an increase in my rent since I opened the unit and he was able to get that lowered as well. I came with the mind to change or remove my service from the storage unit, altogether to rid myself of the hassle but now I plan to scale down on unneeded space and remain a customer here.
My mother is planning to move to KC and will be needing storage space for a 7 thousand bedroom house and will be recommending her here.
Fernando was great very helpful.
Great service from Fernando! Lovely guy
Great customer service from Fernando!
The gal was very helpful and got us in and out very quickly....also took the time and grabbed us a cart...
Melissa was great. Thank you .
Fernando at the Kansas City location was awesome! He’ll definitely get the job done for you. 👍🏽👍🏽
Fernando was very thorough and professional. Pleasure to work with!
Fernando provided the best customer service and the property is very clean.
Marcia was great person because she was a great even when I never gotten any help from anyone
Reasonable, well lit, clean, and freight elevator.
Love this location staff is very helpful and professional! Fernando is great to work with always nice and helpful!
Fernando gave me great service. Very kind person
Fernando was excellent and very helpful throughout the whole process. Was a great experience!
Fernando helped with move in and check out!!! This is better than the one on Troost hands down. Very clean and friendly
Martez and Fernando are amazing highly recommend this team
Great experience Fernando was very helpful
I signed up without looking at the layout of the building and I was given a 10x10 unit with a single door rather than a garage door! For $1 Fernando was able to make quick work of it and transfer me to a new unit all working 5 minutes. Great storage solution
Martez was understandably and give good info
Extremely helpful when I needed to switch units, sign up and cancellations are easy, the building is easy to access and well kept
Martez and Fernando had great customer service and got the job done!
Very good customer service. Martez answered all my questions and was very polite. Would recommend Public storage over any storage unit facility.
Martez and Fernando were great! Very informative, friendly, and got us in and out of our unit in no time. This place is clean and there is plenty of space. Definitely recommend!
Martez and fernando were amazing
Melissa was very helpful And friendly. Had an answer for every question.
Fantastic experience! Fernando was incredibly helpful and very friendly. With my extensive background in customer service I found Fernando's skills to be exemplary.
Fernando was friendly and very helpful. He was polite and ready to help. He answered all my questions and made sure I had everything answered before I left.
Fernando was great; quick and easy helping us move to a bigger unit!
Martez was VERY helpful , also super funny , and has all around good energy. He made me have a very enjoyable experience. Can’t wait to visit again !
Martez was very helpful and speedy! Will come again!
Martez was extremely helpful!
Fernando was very helpful and polite
Martez and fernando were very helpful today!!!
Martez and Fernando was a great help today
Very pleasant and efficient. Martez &Fernando were great.
Martez and Fernando are wonderful associates. Extremely friendly and they are good peoples.
Martez was a great help today!
Fernando provided exceptional assistance, offering clear explanations and demonstrating a positive attitude and willingness to address all inquiries. He successfully resolved several issues.
Fernando did amazing, 5 stars
She was very helpful. My apologies for not remembering the young lady who helped me name. But I appreciate the effort and assistance.
Marcia was helpful and gave me what I needed to know
Fulton made sure my unit was secure, and the best customer service. He made me more comfortable about the entire experience of renting a storage unit, and because of him I'll only use Public Storage from now on.
Edit: My storage unit was broken into, and they assured me that they fixed the back door he was able to pry open. They were also very accommodating when the man who broke in was threatening me and were able to close my storage unit down without me being there in person due to my concerns for my safety.
Melissa is the best
Very Talented at her job!
Fernando was amazing ! Loved how helpful he was I had issue with my code and he got me quick results also was on a time crunch and he had unit ready to go for me to look at. Love how I was in and out.
Marcia over the top helper
The office lady Connie is very sweet,patient and kind. She always goes above and beyond. U couldn't ask for a better worker with great customer service skills. Thank u Connie!
Melissa was great to work with.
Melissa and Kelli were amazing to deal with. Can't wait to do business with them again.
So great. So professional.
Marcia is amazing she helped us out so much she is very knowledgeable with everything thank you so much for the great experience.
THE BEST EVER..PLEASE KEEP HER😁😁😁
Melissa is AMAZING 🥰❤️ Thank you for helping me and staying patient with me . You ROCK ‼️❤️
Best experience, they make it a breeze, so seamless, straighforward, & simple. Great storage facility, very well upkept & clean, amazing rates on their units & A1 customer service! Melissa was wonderful, & I'll definitely be going w/ PS everytime moving forward!
Great service from Melissa
Super helpful, kind, patient and extremely professional!
Had some issues with my account online called the office Marcia was great help in made sure everything went smoothly! :)
5 star customer service from Marcia.
She was very polite nice Marcia is her name
Melissa was great! She needs to be in management!
Fulton provided excellent service
This is a brand new public storage location and the staff are very helpful. Fulton is very knowledgeable.
Fulton had great customer service had a great attitude
Everyone is very nice except the worker Fulton he how ever is rude
Love that the storage is climate controlled. I worked with Fulton when I arrived. He got me all set with a nice unit to store our belongings. Thank you for your service!
Fulton was very helpful and a good communicator
Ashley was amazing help!!! Im glad i came in instead of doing it over the internet.
Samantha is such a joy when she helps and guides me through an unfamiliar move.
Fulton was so helpful. Clearly knowledgeable about the rules and amenities Public Storage offers. We were greatly pleased with his service. We will recommend your facilities.
My experience with this location was handled by Fulton, he took the time to explain everything and was so respectful. He handled everything I needed and I got a great price.
I am glad there is still people like him to help out.
Fulton was very helpful and respectful while doing it.
Fulton was the employee that check me in and he's amazing and timely and showed me everything I needed to know about storage. Great location, great ppl, great place.
Had an amazing experience with Sam very helpful
Fulton was awesome. Lots of pep in his step, got me set up with a unit in record time.
Samantha was very helpful and made the process quick and easy. Thanks!
Fulton gave great service!
Fulton has made my experience so stress free.I appreciate him
Fulton was very helpful with our accommodations
Sam was wonderful! There was a mixup with an available unit but they got me a new one in just a few minutes! Great customer service!
It was a great experience. It was easy to check in and to find my unit. Also fulton was great.
Fulton was very helpful in getting my storages changed over
Fulton was very helpful with getting the right storage unit for my needs.
Exelent cuatomer service fulton is verry nice guy.
Nice and clean place
Very clean facility and a very friendly and helpful staff. Easy access loading and unloading bays. You can’t beat the first month free promotion anywhere in KC! Thank you Marcia for helping make my move a breeze!!
Amazing customer service from Fulton
He told me his name twice and I still forgot I’m bad with names, but he did a great job trying to help me get a closer unit because I was in a car accident. I didn’t get a closer one, but he definitely gave me some options.
Fulton was very good at his job .. customer service is great .. he needs to a raise
Fulton was super friendly and helpful. No meetings for him pls
Fulton very helpful I appreciate him for the service and helping me
Marcia was fun and entertaining. She helped me and answered all of my questions. I appreciate her and her energy. I was having a bad day and seeing her smiling and her being as helpful as she was made my day.
Fulton, the individual at the customer service desk, was exceptional. He was able to assist me in solving an issue with the storage unit.
Between the mobile app and Fulton on-site, everything was taken care of with ease. I appreciate the fact that this building is brand new and easily accessible from River Market where I live. I highly recommend this location!
Fulton went the extra mile to ensure a safe and clean environment for us, exceeding our expectations. Five stars all the way!
Fulton was very helpful ; helping me find my unit
Far & East service! Thx Fulton!
It's always a good day at public storage on Woodsweather road. I feel like my belongings are safe and secure and Fulton the on site manager is very personable.
Fulton was very helpful with getting a storage unit set up for me!
Fulton was very nice friendly and helpful was glad to have met him and got my things finally in storage. Yaaay
Hidden gem! Fulton and the entire public store staff that I have encountered thus far have been very nice and professional. This place is clean, has enough carts to help you move your items, clean restroom, clean and spacious elevators(that work). I'm glad I found this storage facility.
Thank you for the guidance made putting our stuff in our storage a very easy and understanding process
Fulton was a big help and made the process fast and easy. Thank you!!
Marcia she was very polite and understanding even those customers were rude she still remain professional at all time she deserves this five star rating keep up the good work
Fulton did an amazing job helping me. Great and speedy service. I don’t use public storage often but he made the process quick and easy for me. Thank you!!!!
The place is kept really nice and there’s carts available to easily move your stuff. Signing up for a unit is very straightforward as well. One of the employees, Fulton, was super helpful in directing me where to go and how to use the unit and the facilities.
Super clean and nice storage facility. Staff was very patient and understanding to my scheduling conflicts. One of there members Fulton assisted me and help me get set up correctly and smoothly.
Fulton very helpful and attentive and friendly
Fulton helped me tremendously and made my move in so much easier!!
Fulton is an amazing property manager very friendly.
Fulton was amazing ! The gate was offline and he was able to assist with no hesitation
Fulton was a great help. He was polite, helpful and courteous. Thank you again for your assistance Fulton.
I came here and Fulton was so helpful and friendly, he got us our keys instantly!!! He was quick and efficient, it was a pleasure
Marcia was an amazing help. She showed me the perfect size unit that I needed while helping me get everything in office taken care of.
Moved in over the weekend. Didn't need help necessarily but obliged when a worker came out and greeted me. Marla provided excellent customer service and was very friendly, even walked me to the unit to make sure everything was good to go. Very much appreciated!
Great service with Fulton….
Excellent in person service. Thank you.
Fulton was very helpful and friendly. He got me registered and I was in and out quickly.
fulton was lovely to work with! super super easy. i was at work when he called previously and busy so i ended up not making it in time to call him back. he called again when he said he would and we got my agreement worked out fast. i appreciate him and all his help!! thanks fulton!!
Fulton was very helpful in getting us set up in our storage unit!
HAD SOME THINGS TO STORE AWAY,
SO I'VE USED THEM BEFORE, LAST YEAR MATTER OF FACT, THEY ARE ABSOLUTELY GREAT VERY SECURE AND THEIR STORAGES ARE INSULATED COOL IN THE SUMMER WARM IN THE WINTER AND FOR $47 A MONTH ABSOLUTE GOOD PRICE I RECOMMENDED THEM!💯
Fulton once again was very nice and efficient. I commend his awareness and service
Fulton is a super star!!!
This facility is clean and safe! I was helped by staff member Fulton and he was personable and helped me get checked in easily. Recommend highly.
Super clean facility, super helpful staff. Fulton took care of everything we needed. Clean keypad.
Fulton was awesome!! So friendly
Great choice for downtown area.
When I called up there Fully helped me with my reservation and got me the storage I needed! Thank you Fully for making my move seamless!
Fulton did a great job taking care of us and our storage needs.
I received a phone call from Fulton the day after my bill was supposed to be paid, he had excellent customer service representative skills on the telephone he does his job very well and very respectful I will continue to applied this young man
Fulton was a great help and good Courtesy
Outstanding service definitely recommend!!! Fulton made this extremely easy.
Marla is a very considerate worker and a great person overall! I am so thankful for her hard work and dedication to Public Storage by making sure everyone and everything is how and should be
Fulton and marcia were extremely helpful
Fulton and Marla was very helpful and I thank them and this company for their diligence.
Fulton helped me out I was very grateful
Fulton was great! We arrived end of day, my phone had died so did not
have access to the details of my reservation. He stayed late assisting me with access to the building, storage unit...Very kind young man!
He also assisted me in getting a second unit after filling one of their largest units. Again, super helpful, answering all of my questions. He is a 5 star as well as the facilities! Thank you Fulton!
GPS didn’t take us to storage because of the construction but once we found it it was very nice clean and secure
Fulton was very kind checked in on me to see if I needed any help moving anything!
Great place!! Easy move in. Fulton helped us with any of our problems we had and was a great assistance!
Every time I visit the public storage facility in the West bottoms. It is a great experience with the customer service there. It's a brand new facility with extra security
Fulton was extremely helpful and courteous!!
Marcia has made my experience phenomenal from upgrading sizes and adding a second unit to have enough room! Thank you for everything!
Fulton very kind and professional, helped finalize my reservation.
Fulton was very helpful, and was able to answer all my questions and concerns. I highly recommend if you need a storage unit that you get one from Fulton. 🙂
Great experience Mr Fulton went above and beyond even help me with directions.
Every time I come here it's great service my boy Fulton always coming through with that great service appreciate it Fulton
Fulton done an excellent job with helping me out. Thank you, Fulton
Great customer from beginning to end . My rep was Fulton he made it so easy and very kind gentleman! 5 star in my book
Easy and efficient, and very friendly
The young man named Fulton. That is, at the new public storage unit off of seven hundred woodwether rd is very knowledgeable and a very respectful young man
Great customer service and great help
Have to give it up for Fulton super helpful super courteous
Property Manager, Fulton, was extremely helpful and answered all my questions. Excited to rent at this location.
Marla was super helpful with getting me set up with some supplies to improve my move when I was bringing a load to my unit. Great service!
Fulton was extremely helpful,attentive knowledgeable and went above & beyond. Thank U!!!
Thank you Fulton for great customer service
Marla was absolutely fantastic! Quick and easy getting me all the extras i needed!
Fulton was great to work with. Super friendly & helpful during our rental process!!
It's a new place, so the Google Maps directions were not good near the end. The facility itself is excellent and the property manager Fulton was exceptional. His knowledge, capabilities, and customer service exceeded my expectations.
I came In today having trouble renting a unit online / over the phone … luckily enough fulton was able to help ! He helped me find public storage when I got lost in construction! Made sure I was booking the right unit and getting the best price !
Fulton is the G.O.A.T.!!! He was so helpful and I will most definitely recommend this place to my family and friends only because he was so amazing!!!!🤩 Thanks Public Storage for hiring him!
Fulton is great very helpful very kind and always respectful I would recommend to anyone
Marla was fantastic. Genuinely friendly, very knowledgeable and took great care care with the security. If you choose this location, I highly recommend speaking with Marla.