Gunnar so helpful and polite. Wonderful customer service
Jamie was super helpful getting us squared away with fixing my mistake renting the wrong unit. She found us a first floor unit that we needed.
Just was blessed to meet Chris at the Blue Springs location. Helped me with my very first storage unit. Very informative and helpful. Highly recommend.
Chris was amazing at helping me figure out if I needed another storage or not for my items and how I could condense some of my items. Highly recommended!
Chris was great and very helpful
Thank You, Jennifer Stone. Your customer service skills and friendly demeanor made my day and future more affordable from moving from pac rat storage to public storage. 😀 I wanted to leave another review, however the site doesn't make that possible. So, I figured i would edit this one to add that every encounter I've had with Jennifer has been extremely helpful. Thank you so much. Your company is lucky to have her as an employee.
Chris was very helpful and showed me around, gave me great information,
Chris was a wonderful help, I loved his personality, he made me feel like family
I want to say that Jennifer was so helpful showing me around today! She was very patient while I was trying to figure out what size unit will fit my family's needs. I have never rented a storage unit before so you know I had lots of questions, she answered them all! Thank you very much!!
My partner was calling to rent a unit and received the best service we could have honestly asked for. Chris was incredibly helpful, answered all of our questions and even stayed a little later to answer the questions and show us how to use the codes and everything. We definitely will use them again!
Chris provided Great Service!!!
Jennifer went above and beyond. She was helpful and friendly everytime even when I was mid meltdown. Her Customer service was amazing. Everyone else was meh. But she was amazing!
While it has been in a pain to get a hold of someone to talk to I finally got ahold of Jennifer and she has been a big help today.
Chris has great customer service
I had to move stuff last minute today, so I reserved a unit and Chris was so helpful and proactive and called to check in. I was running behind and Chris was so patient and stayed past close to help make sure I got a unit tonight. Answered all my questions and gave clear information. Very grateful
Kodi was amazing. She went above and beyond.
Very friendly rep name Chris and also Kody. and very cost effective. Will get you in a good unit with the perfect size that you need
Chris at 27446 glad I dealt with him after a bad experience
Dealing with storage places can be such a hassle but at least the people here were friendly and helpful when I encountered issues. Thank you Kodi! (I spelled it right!)
Great services and friendly staff. Along with clean facilities and easy access to their company and also there's a service station next to the company where you can also use their facilities as well.
Had a little mix up on units and Jennifer helped me out and was an absolute sweetheart and took care of me. I have never had greater customer service. She was a absolute rockstar.
I had a fantastic experience at Public Storage thanks to Kodi! When my issued keycode didn’t work, she quickly stepped in with a temporary one and went above and beyond to help me get set up. She guided me through the storage process, walked me around the facility, and made sure I felt completely at ease. Kodi was warm, professional, and incredibly welcoming—some of the best customer-first service I’ve ever experienced. Truly appreciated!
Jennifer s was awesome. Very professional. A nice person very helpful. Made a pleasant experience!!!!!!
Kody was awesome give me trust
Kodi is AMAZING!!!! So helpful, kind and informative! Highly recommended!!!
Jennifer was very helpful by showing us units until we found the one that worked for us. She also made sure units were secured and well taken care of.
Jennifer S was amazing and very helpful
Jennifer at Bluesprings location she’s amazing and very helpful great customer service
Jennifer was great!! 10/10 reccomend
Jennifer, really helped me today.
Jennifer was awesome You are very fortunate to have her in Blue Springs facilities
Was a great help and did her job beautifully
Jennifer es the best, she is in Blue Springs MO store
Jennifer done a wonderful job helping us get a storage today
Jennifer was amazing ! so helpful and made the whole process easy
Gina at the South 7 HWY location was awesome! She is knowledgeable, friendly, and helpful. My wife and I enjoy stopping by when she’s working. She’s such a character with interesting stories.
Thanks for your help Gina and Jennifer! Awesome customer service.
Jennifer was amazing! There was a delay and I had issues, but Jennifer stepped in and took my problems away. Very helpful, quick, and easy service. Jennifer is knowledgeable, thank you!
I stopped by to inquire about a unit and.
Jennifer was extremely helpful and knowledgeable will definitely consider.
Jennifer was absolutely amazing, quick and easy sign up! Very clean and nice place!
Jennifer was amazing! She was so helpful and got us into our unit with no issues!
Jennifer was very helpful!
Jennifer was a wonderful help.
Super nice staff!! Well maintained!
Jennifer in blue Springs was a delightful person to meet she answered every question I had .
Jennifer at 7th highway location in blue springs was wonderful!! She helped us tremendously! We got a unit that was not big enough and she helpes us get into exactly what we needed! There were some issues with the transfer of getting into the brew unit but she was so good at communicating with us and doing everything she could to move through it easily! If i could give her 10 stars i would! Thank you again Jenni!!
Jennifer was fantastic and responsive. She even allowed me to contact her directly to have my questions answered.
Jennifer was very helpful and our experience couldn’t have been better!
Started off was not good at all. Makenzie was right on time. She returned my calls and was in the office. If it hadn't been for Makenzie I would have given 1 star. She's friendly and does her job.
Jennifer at the Blue Springs store was extremely courteous and helpful while my ex-husband and I were entering emptying our joint storage unit. She went above and beyond to ensure our process was smooth, efficient, and cost-effective. Thank you, Jennifer!
Thanks Jennifer, you were a great help
Jennifer is very helpful and made our experience moving our stuff a breeze! thank you so much Jennifer!
Jennifer was very helpful in guiding me through the whole process!!!!!
Jennifer was so helpful and knowledgeable. We truly appreciate all her assistance!
Top quality people working the desk makes a day go so much smoother. Didn't get a unit but when I do this will be where I go .
Jennifer was very detailed about everything. And she took the time to walk around and show me the facility. Very nice employee.
Mary was very helpful. After dealing with trying to rent an additional unit for 2 days she’s got it taken care of.
Omar was extremely helpful and very nice
Very direct. Didn't have to muster up one question. The door was open with out question a helping hand I received.
Omar was absolutely amazing! Helped me with merging two units. He was upbeat, informative and engaging. Very pleasant experience.
Great service upgrading storage sizes
Ashley gave great service ✨
Helpful employees, great units, and everything is nice and neat.
Ashley did great helping us get a unit and was very quick with any answers and very personable.
Ashley was extremely helpful and kind!
Made the process super easy! Definitely recommend using this place for storage!
Very professional and friendly!!!
I enjoy the service here. It’s my kind of pace. They let you do things independently and if you have any questions, they’re happy to help you. First time getting a unit was easy, and the man assisting me was kind, patient and helpful. Today, I’m updating to a new unit for a great price and being helped by the site manager. She’s been just as kind and helpful. I’m thankful to have a place to store my stuff where everyone has been nothing but pleasant and allowed me to be quite independent when I don’t need services.
Ashley was great, the facility was very clean!
Ashley was great to deal with, very nice and helpful. I would recommend Extra Space Storage to everyone!!
Lelani was so helpful and professional! If you’re looking for secure and safe storage please consider Extra Space Storage! The process was so easy and I really appreciated the month to month contract!
Leilani was awesome very good customer service..we really like her
The manager was very good explainning everything about the storage unit
Lori, was unbelievably helpful, very professional and well knowledgeable.
My initial experience at Extra Storage was very good. Leilani was very professional and thorough in explaining the rates and rental procedures. The facility was very clean and well kept.
Great prices great experience I would highly recommend this place to rent
Ashley was very courteous & helpful.
Five Stars!
Dave did a good job explaining everything and showing us how everything was done freat experience
Ashley and Leilani were both pleasant to work with. I spoke with Leilani over the phone and she answered all of my questions in detail. Ashley goes above and beyond to make sure all your needs are met. I appreciate their level of integrity. Hassle-free, clean, and secured facility.
Ashley was great!! Love to rent from Extra Space Storage!!
Layloni was amazing. We discussed my rental rate and she worked with me and got things approved to get me back to a lower rate. Great service
Ashley helped me out on my storage unit & she was very nice & helpful
Ashley was amazing and so helpful.
Leilani was a huge help, very friendly and knowledgeable!
Excellent customer service from office staff!
Ashley was and is amazing. Couldn't ask for a better worker.
Ashley was great, got me set up in no time with a unit.
Ashley was able to help us set up and transfer our smaller unit to a larger unit seamlessly. No hassle. Done in minutes. Awesome service.
Today I was helped by Ashley R.
I will say that everytime I come into the office she always greets with a hello and a smile. The office is always clean and neat.
My family and I had an urgent need for a storage unit after my dad had an accident that caused a traumatic brain injury that required us to move him into a long term care facility. Jon and Ashley have been very friendly and helpful during this difficult time and by far have the best pricing of all the locations we checked. Highly recommend them.
Ashley, is so nice! She helped me and answered all my questions. Easy process !
Extra space storage is a very nice facility. Clean, great access very helpful and friendly customer service.
Great location.
Ashley was super helpful. Quick, easy, beneficial. Charismatic crew looking to help
Ashley is wonderful! Great experience!
Great customer service. The manager is amazing and always available.
Ashley helped me find exactly what I needed. Excellent service. I was in and out within minutes. Was able to find the space I needed today.
Awesome and clean storage place.
The girl in the office was very helpful and explained things thoroughly. Friendly, efficient service! Thank you for helping to make a stressful situation like moving last minute a little easier for this single mom!!
Great experience with extra space storage. Ashley the store manager is great help with customer service & getting things done. Thanks extra space. They treat me with great care
This is one of the easiest reviews I have ever left. Ashley is really easy to work with. Very professional, as well knowledgeable. I am impressed to say the least. Thank you for being as polite and answering all my questions.
Very nice and personable person a pleasure to have connected with her
Excellent customer service from Ashley!!!
Ashley Rorrer is wonderful I had to increase my storage unit size as I had inhereted new furniture very thorough and informational. Gave me excellent recommendations on my storage unit size!
Ashley was excellent to work with. She was super friendly and helped us get set up very easily. Highly recommend!
Great experience! Ashley was very helpful getting us set up!!
Nice facility. Great customer service.
The office is always so clean and inviting! And Ashley always has outstanding customer service skills
Great service and friendly staff. Very happy.
Ashley is very friendly and helpful! Happy we came here for our storage.
I had to make a change to the unit. It wasn't a problem, Ashley handled it.
Ashley was fantastic. You can tell she takes pride in the facility and her customer service. We are in great hands here!!
Ashley Rorrer is Awesome! She really cares and it shows! Thank you!
Getting a storage space at extra storage was great experience the staff was very friendly and very knowledgeable explained everything in great detail. The facility is very clean and easy accessible. Would recommend to everyone looking for a place to store their things.
Ashley was amazing helpful and fast at getting us into a unit. Thank you.
Ashley was really nice and helpful
Ashley Ritter was amazing made me feel safe and worry free
Everything is amazing and cheap I'll always come back
Ashley is a very patient person
Thanks for the service. I loved how clean it is!
Very clean facility. Ashley is a very professional, and knowledgeable manager. Very Friendly and competent. Thank you for all the information you passed along. I will be definitely willing to rent from this facility.
Ashley Rorrer.
Thanks for the assistance.
Customer service was great. The person that helped us was very thorough with instructions and made sure that I got the correct size storage space for my needs. The facility is spotless and secure. Definitely recommend!
Staff and facility are great
New, clean, easy access, secure, reasonable pricing. They provide carts to make in/out easy. Highly recommend.
Thanks for helping a brother out
Amazing Service and very helpful!!
I love Ashley and how she took care of my needs
Excellent customer service and very clean facility. Offered me a refund when I booked the incorrect unit.
These ladies should be training others how to keep customers, who could ultimately become friends. Thank you for hiring them. They are on 7 hiway in Blue Springs
Super helpful and got everything squared away quickly! Highly recommend!
Karrington was amazing helped us when we were completely clueless
People are so friendly and helpfull.
Very helpful. Always super nice. Very clean
Awesome customer service and prices. Ashley and Jon were very helpful, respectful, responsive and love the climate controlled facility at better prices than most places! Would use again if ever needed to. Definitely a first choice!
Loved it, super easy to rent and get space for and great availability for times to load and unload
Great prices; even better customer service. Highly recommended! A+
Had a great experience here getting an 8 by 10 unit. Adam was a great help getting us all set up. He explained everything in great detail. They also are doing a special with first months rent is free. Would recommend for anyone needing storage.
Great customer service fast and easy
Easy to sign up online, and even easier to move your stuff in. Love that there are carts you can use and the wide range of time that you can access your unit. Friendly staff as well.
We already have a unit and just leased another. Excellent customer service!! Very secure storage place. We would highly recommend this facility to our family and friends.
Clean, convenient and John was a great help! John really needs to be on the nice list for Christmas !
Check in with really smooth and fast, very professional.i would come back again.
I had no issues getting signed in and set up for my storage unit. Jon Little was the attendant I was working with a little over a week ago. He showed me customer service on a level that is hard to find anywhere else.
If there is any issue, I only want to speak with him. He was relatable and understanding.
Sooo clean! Friendly staff. I highly recommend their services 👍 👍
The leasing process was super easy and the Staff are very friendly and nice.
Upfront, honest and answered all my questions. Facility is clean. Carts provided for use.
We were very pleased with our storage unit. This facility is very clean and has reasonable prices. If you need a storage unit with climate control, I recommend Extra Space Storage.
Nice clean and climate controlled. Staff was very friendly everytime I needed them.
Units are clean, spacious, climate controlled and monitored. They have sizes for every need at a reasonable starting price. Jon at Blue Springs took the time to show me several units to choose the one best for me.
Being retired military, I moved around...A LOT!! I have used MANY storage facilities in the past. Extra Space Storage was by the absolute BEST facility I have ever used. The staff was friendly and helpful, the facilities were clean, climate control was as advertised (unlike some other places I've used), the double security was very effective, and best yet, they provided numerous actual working carts to haul my equipment back and forth! I highly recommend Extra Space Storage and will definitely use them again if and when I am in need of a storage facility!
Thank you!
Very clean, easy, safe and had zero issues with our stuff being stored here while we moved! Would strongly recommend!
Super happy with me experience! Will definitely be back when I need storage!
Great experience renting a storage space online! It was a very short and an easy process. The facility is very clean and has great lighting. The elevators are huge and the storage unit is secure with access codes to enter the building. The office manager was very professional and helpful. I highly recommend this place if you need to rent a space!
Great location, easy to access space. Service was friendly. I'd use this location again in the future.
Very helpful. And they do lock checks daily. I made a mistake not properly removing the lock from the unit during the checkout process that could have cost me another months rent. They worked with me and didn’t charge me for the mistake. Great people and stuff is very safe. I will be recommending this place to any and everyone that needs safe storage at a fair price.
The front office manager has always had a smile & been hospitable & helpful. The facility is clean and well ventilated. Very easy to access & centrally located, we’ve been quite pleased with our experience at Extra Space Storage. In all, the customer service, cleanliness, and convenience is top notch!
Jon was awesome! Helped us get everything all set up. Facility is clean and well lit. Loved the security and accessibility as well.
Very friendly and accommodating. When we arrived and saw the unit we rented we realized it was going to be too small. They kindly transferred us to a larger unit.
Process to rent online was seamless and pleasant. Richard was friendly and made sure that I had everything that I needed. John walked me through the facility and answered all of my questions to my satisfaction. Great job.
John was kind, professional and easy to work with. Very clean and safe! We would rent a space again!
This location was very clean and helpful. Everything was as we expected
The facility is immaculate and easy to access and the customer service is excellent. Jon Little was very helpful.
Jon was super helpful with arranging multiple storage units for our move. The facility is clean and fresh. We definitely will use Extra Space when needing to store items!
Worked with Katie at the Blue Springs Location on 7 hwy & 40 hwy.
Very professional
Super easy to set up online, the man working was so helpful when we came to check the place out as well. Overall a 10/10 and the nicest storage unit I've ever used
Been through a lot of storage unit places due to military moves and this is by far the nicest one I have rented one from! People and building are awesome.
Absolutely love my unit here will never use a different storage company. Super convenient, clean and well maintained.
Very clean and in a great location. I love the indoor storage it’s so much better. Customer service is awesome. Go to for storage needs
I went online and started the process. Then wanted to look at the unit in person. I came into the store and was able to pick up where I left off at online. And I still got the same website price. Excellent customer service. Thank you so much.
Easy to apply for unit online. Affordable prices!
We are very pleased with the price of our unit, the climate control, the ease of loading and unloading and the customer service. 5 Star review from us! Kirk and Lynn Arnold
Katie in the office was very helpful. Clean place.
We are at the Blue Spring storage unit and Katie is who helped us very friendly patient and informative , great experience would definitely recommend his place
Very easy process. Nice new facility!
Update; I just went in to change my information and whatnot. Jon was awesome and so polite about it. 100% recommend! Guys! I could rent a unit ONLINE, it was EASY and FAST. I drove straight to the unit & it was ready for me! When I talked to the employee, Jon about needing a bigger unit. He explained to me that my unit actually had multiple doors and walked up to show me! It turned out to be perfect! Thanks again!
Best storage place ever!!!! Super clean super comfortable and trust me I’ve been storing my house stuff for almost 2 years after we sold our house, yes per pandemic.......at Storage Mart which was old dirty and VERY EXPENSIVE!
Extra Space is the new rock star of the storage world and very fair on price!
Bryan.
The stay has been great! And customer service is impeccable!
Jon was very friendly, helpful, and professional showing us the unit and explained the details of cost. They are even running a deal right now where the first month is free! The larger unit is clean and conveniently located on the main floor.
Easy and seamless experience!
Stress free setup, Toured my unit and completed transaction within 15 minutes
Our unit has easy access and very spacious. The unit was clean and it's surrounding. The front office workers were very friendly and most helpful. So if you're looking for a place to store your belongings this is it and very secure.
Katie was wonderful and very helpful.
Super clean! Very nice management. NNEVER any problems with theft or breakins They supply carts and a elevator.. Best storage I have ever had. I will be moving all my units to this facility.
I had a little problem signing the lease online, but the staff member at the facility called and walked me through it.
Very curteous staff. I would recommend this Storage Facility!!
I was able to find this storage unit just in time to move. We did no contact rental online. Everything was easy and smooth to do, and I was able to see all the breakdown of cost without questions. Definitely will recommend.
I was able to do everything online smooth and it was a fast check out
so sweet and helpful and fun to talk to, thank you paulina!
John was very friendly, and helpful. He stopped his meeting to show me available units. Nice, clean facility. Honored online price, first month free.
Edit: After having my unit for several months, I had to expand the size of my storage unit. The process was very easy. John was extremely helpful and made the transition seamless. Thank you again for everything.
Walked in, leased a unit. Fantastic experience.
New facility. Clean, organized and safe. Great rate for climate controlled 20x10.
Thank you Jon Little!!!!
Always friendly service, John has been extremely helpful. Facilities are very clean and lighted, I feel very comfortable and secure when working there after office hours
Clean and safe place for us to store our belongings. Thank you guys for everything.
Very clean and easy to work with. I would highly recommend this storage place. Paid for 2 months and had nothing moved in yet and they gave me a 100.00 credit. I didn’t ask for the credit they offered. I could not ask for kinder people. Again…..the cleanest storage place I have ever seen.
Extra Space was a huge help for our family as we needed climate controlled storage. The rates were reasonable and the facility was clean and well maintained. We highly recommend Extra Space Storage!
Very clean facilities. Very nice and professional staff. I highly recommend. Good rates as well.
Lexi was the epitome of what I would call excellence in customer service. She helped me pick out a unit that comfortably fit all my belongings and listened to my horrible story of how I got there. The place is clean, the units are good size, and most of all Lexi was great! I definitely recommend these units to everyone you will be taken care of when you need it most!
Great Customer Service!!! Got my unit at the 1st of December!
Great customer service and extremely clean facility.
John, the manager was professional and thorough with the process.
Quick and easy. Showed us multiple units so that we got the right size we needed.
This is very clean place and John who helped me was nice as anyone I’ve ever met . What a great location this is and they are over in blue springs mo on 40 &7 check em out
Very happy with every aspect. Will definitely rent again when needed
Clean facility and very friendly/helpful people :) what more could you ask for? If I ever need a storage unit again, I will definitely be going with them!
Service was beyond exceptional. I was crunched for time and they stayed an extra few minutes at closing to wait for me and they even took the time to show me around. Just all around superb! Thanks guys!
Amazing very clean place would 10/10 recommend to anyone
The spaces are well kept and clean. Climate control is excellent each season. All staff I encountered were friendly and helpful.
Probably the best facility I have used yet.
Super friendly!!! Very affordable!!! The units and building are very clean!!! Best storage place I’ve been to!!!!
It's a great place to get your things put up in temperature controlled year around. They made it easy to get started and are good help with questions.
Facility is super clean. Ease of renting a unit online was amazing. Booked online, showed up next day, lock was inside ready for use. Loaded some things up to store until we purchase house in the next year. Very secure with double entry. Loved that rolling carts were available to use. Grateful this Extra Space is right down the road to unload some of our storage from our temporary condo. Highly recommend!
Very friendly staff. When I tried reserving online, there was a computer glitch. I called the number and spoke with a representative who took my information, and had the local manager call me. We were able to get things taken care of in a matter of minutes. I would definitely recommend them.