Public Storage Self-Storage Units at 2280 Wooddale Drive, Woodbury, MN

Jeremy has been so kind and helpful usually whst we have experienced with other companies is they seem to ne impatient and unking to older people. Jeremy has been so understanding and helpful. We have really h enjoyed our experience with public storage on the wood dale lane site. We would recommend to our friends for business there. Thankyou Jeremy for everything.

Units have wet floors that ruined anything not plastic. The roads were an ice rink - I had to use my car as a 'railing' to not skip. The gate codes cannot be changed to something you remember. While they have an app, it hasnt worked the past 3 months I've been there. The rates jump $50 to $80 every 3 months.

Perfectly fine, I have temperature controlled unit and can access it whenever before 9, paying 20$ extra for 24hr seems silly, but the space here is cheap and does the job. One complaint would be I can't use remote key from the app but honestly a mild inconvenience once you memorize your code.

Awesome experience!

Craig help us a ton moving in, we had a great experience and would definitely recommend

Helped get me the unit I needed. Awesome service!

Cortnee was very knowledgeable, and friendly to deal with.

Craig saved the day if I could give him a 10 star I would he ran all out to meet me at the storage unit in Woodbury just to help me with my lock because I did not have the piece I needed to use with the padlocks I bought which were the wrong size so he saved the day as far as that went as well, because I had a few airhead moments. Sincerely, Rosie 😁

Great customer service! Super friendly and helpful!

Craig was wonderful. Thank you thank you thank you....they did me a wonderful service.

We had to move all our items from our unit at PS due to water intrusion and HVAC not working in June & July. We weren't notified until August 2. Immediately inspected unit finding items wet and moldy. Moved out next day. Spoke personally to owner Ben in office with manager Jeremy present Ben verbally agreed to a full refund for our units August rent. We still have not received this refund to our cc or in a check, even after leaving numerous vm! I am pleased to report that PS has refunded my rent to Cc. Thanks to Ben who personally called me to make sure refund was taken care of!

It’s a good place to storage this.

Is there an email address for the manager of this location?

Craig was super helpful and a pleasure to work with

He helped me a lot and was professional Jereme

Jeremy was a fantastic help, kind and welcoming. Unfortunately we have had some bad luck with units from public storage and hopefully someday Sam the listing lady will get better at her listings and accuracy but until then I will remain appreciative of helpful employees like Jeremy who are understanding, respectful and apologetic when things are not as they should be!

Craig was great! Super helpful!

Ben and Jeremy were great and helped us out with magnificent performance. Went above and beyond to make sure me and my family got the right storage we needed I don’t know where I’d be without these two guys! Great employees

Skyla was so helpful, professional, and super kind! They knew the system well and answered all of my questions. The facility was clean and well maintained. Quick and breezy process. Easy to get into. 10/10.

Jeremy was awesome. Made the experience better.

Clean, dry storage unit. Helpful staff easy access to gates and doors on my phone.

James was soo helpful and cheerful. I would recommend anyone at this facility 😊

Jeanette was very helpful. Missed my first appointment but she explained and quickly scheduled another. Appreciate the accommodation.

Jeannette was fantastic! I would highly recommend working with Public Storage. The process was super simple and she was very professional.

Fast, easy convenient

Ann has been always helpful in any issues with the property and is professional and a pleasure to work with

James was awesome to deal with. The sealed the deal with professionalism 🙂

The App doesn't work to open anything up.

Clean, well maintained units. The manager, Ann, is amazing

Ayr was a fantastic help to me in the rental process. Couldn’t have asked for a more informed or pleasant person to have help me. Definitely would recommend for customer service.

And was wonderful to work with!

Our experience with Ann has been positive and wonderful. We had issues with our belongings and Ann was prompt in addressing them. She ensured we were satisfied with her solutions. Ann was patient and courteous. Public Storage is lucky to have such an employee who is customer focused.

Ann is the best. She was juggling three different people at the same time in a very stressful situation and she was 100% professional! Love her.

I like public storage on East Woodbury avenue Sandra help me out a lot and I think her for being courteous understanding my needs understanding my needs the service there great customer service thank you public storage

Ann was a great help! Friendly and efficient!

I have been here for the last few years. Ann at the Woodbury (woodale) location has been nothing but great. When I needed to extend my hours on different occasions she got right on it. She also came out every so often to chat quickly and ask how my day is going. No one has done that at a storage unit before. She is welcoming, with a professional manner. She also represents public storage here in woodbury pretty well. Shes a hard worker, I am here everyday and she is here pretty much every-time I am here. Continupusly being genuine.

Ann at Woodbury location was wonderful to work with. I had a question on closing my rental and she answered all my questions, calling me back immediately and even stayed late to meet me. Public is very lucky to have her!!

Ann was so kind and helpful today giving answers to my questions. Nice facility making more improvements, and cleaner than ever.

If your price is high try negotiation, apparently it worked for me.

Just a wonder full experience. Anne was extremely helpful organizing exactly what we needed and helping me navigate any hurdles.

I was just here the other day and while I was outside of my storage unit, I heard some commotion coming from some birds flying in and out of the tunnel containing more units. I went to check it out and discovered the floor of this storage unit area is literally covered in a massive amount of bird poop. If you look up towards the ceiling, you'll see netting that appears to have been placed intentionally to keep the birds from building nests in the ceiling. However, this has clearly failed over time, because there are multiple holes in the netting and obvious signs of birds still nesting in there. As I'm standing under this netting above my head, I'm noticing multiple little dead bodies of baby birds hanging from the netting that had gotten stuck in it over time. Furthermore, there's also multiple dead bodies of crushed baby birds that have fallen onto the floor of the concrete as well. Baby birds are visibly getting trapped behind this netting and slowly starving to death until their tiny bodies slip through the net holes onto the ground. All I'm asking is that maybe come up with a better system to keep the birds out of the ceiling and/or repair the net so that no new bird nests are made. You could literally try setting up actual bird houses around the property to try to deter any more birds from creating nests in unwanted spaces. Storage units are already a pointless waste of space to destroy nature over, you might as well try to give back what you destroyed. Also power wash the floor. That is all.

Ann was efficient and delightful.

Dayle was the absolutely the best!! I reserved the wrong unit and he got me straightened out., without any problem. EXCELLENT customer service!! Thank you so much.

Thanks so much, dayle .

Ann in the office was super helpful and patient with all of my questions. The facility is ultra clean and secure.

Haven was outstanding with helping me with my rental! Thanks haven

Very quick registration and excellent service!

Anne was delightful to work with. She went out of her way to arrange the perfect fit for our belongings. I haven’t had customer service like that since before the pandemic!!

Ann was very helpful and friendly and we appreciated all the time she spent explaining things to us. She is a treasure

Ann He was a very kind person, he helped us obtain our storage very kindly, he explained each step to carry out the process, we were delighted.

ms ann was very kind and patiently with me. she was quickly solving all of my problems. she deserves the best things in the company!!!She is an excellent employee!!!!!

Ann was very helpful and patient with me! She’s excellent in her role at Public Storage in Woodbury.

Safe, convenient and great staff cares about their customer and the property to do the best they can not. Every place is perfect, but asking you shall seek.

Dayle at Public Storage helped us get set up and move into a desired unit after we were auto assigned into a unit. It was a smooth and pleasant process. He was knowledgeable about the process and property. Happy to get set up here after some bad experiences elsewhere. In a time where people do not take pride in their work, it’s nice to see someone showing up and doing the job well.

Great staff!

Very well maintained property - was a renter here years ago and I'm back again - a nice selection of units and great staff! - Tom assisted me with an account question and was a lot of help! I would highy recommend this public storage location.

Ann was a tremendous help in arranging my storage unit. Super clean and well kept location!

Ann was magnificent!! Her helpfulness and clarity through the rental process was much appreciated!! Thanks Ann!

Public Storage has provided me with excellent customer service. I am located out of state and the property manager has gone above and beyond to help my rental and storage process go smoothly. I would highly recommend this location for your storage needs.

Employee provide Great Customer service and help us answer any of our questions.

I came up here with a friend and Ann was very helpful and knowledgeable of the units and she’s very nice and bubbly ❤️

Ann was amazing! So helpful and knowledgeable. She got us in and all signed up, even when we had struggles with the online setup AND speaking to someone on the phone. She stepped up and took care of all of our needs. If Ann is there, you will be in GREAT hands! Thanks Ann!!!

Angela was wonderful to work with!!!!

Dirty. Other people's stuff is lying all over the place when you park your car inside to unload. If you are lucky, you will find one cart to put your heavy nice on to get them to your unit. The staff is VERY friendly and easy to talk to 😊. The Public Storage on English Street in North St. Paul is very nice, well taken care of, and your unit is truly climate controlled. I paid for a climate controlled unit, and it was always very cold in the winter. We'll see what the summer brings. I thought all the Public Storage places were the same. I hate to say this, but find somewhere else. You will be much happier.

Angela at the Wooddale site is the kindest and most helpful person i have met in a long time..Thank you Angela for your help on Saturday 5-20-2023..

Dayle was extremely helpful and friendly!

Angela was very helpful and efficient with getting me into a new unit

Trouble with door access. One door left standing open. Very dangerous on one side with snow and ice.

Fantastic customer service from Nancy. Very friendly and professional. Highly recommend it.

Nancy 24.7 is the best staff. She communicated well and was very knowledgeable on the terms and policies. Would recommend 1000/10

Please clean up your lot, your gate is also stuck shut

Door locked. I made eye contact with manager in the back. She shut the door on me. I can not believe the audacy of this employee to lock the owners facility who pays you and writes your check. This manager needs to be fired. I posted 2 pictures to show I was here and that the car is the managers car.

Excellent service!

Very big and well priced units

Madi and Dayle are super friendly and helpful! They made moving in very smooth. Highly recommend this location!

My storage unit was burglarized in February of 2022. They didn't have any video footage and nothing became of it. Additionally, I was told I was going to have an upgraded lock put on my unit but it's been TWO MONTHS and I still do not have a new lock nor has anyone reached out to me regarding the status. I've been given the district manager Ben Fulk's number but it doesn't connect due to an extension issue. So frustrating! On top of that, I have orange door insurance through public storage and it's been over 5 days since I submitted my claim and I've heard nothing from them. As a cherry on top, they just increased my rent on the unit by $21 only 6 months after renting with them. I was assured by the property manager when I signed on that my rent wouldn't go up but when I contacted them they said it's in the rental agreement so there's nothing I can do. Ugh!! Update: tried to get into my unit today during business hours and no one’s there and no one’s answering the phone. Still don’t have a new lock on my door and it’s been over half a year. STAY AWAY

The storage is always clean, and the staff is very friendly especially Dale hes very helpful - vada Brown

Great!

False advertisement. Says they are open online and on there building wasn’t open. Called the number for a run around.

Easy, friendly staff, easy app. The lady who assisted us was great and very helpful. Would recommend for storage locally.

Easy to reserve and rent.....good app. I don't rent storage much, so I'm not sure about the price point. But other than that good place

Fix your rates maybe go to a math class. It's says $38 but it came out to $100. I can teach math if you want me to teach you.

Good customer advise