Public Storage Self-Storage Units at 1830 Buerkle Road, White Bear Lake, MN
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Boat Storage
- Car Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- RV Storage
- Small, Medium & Large Storage Units
5'x5'Online only price$ 35/moSmall 5'x5'
$ 35/mo $47Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 48/moSmall 5'x10'
$ 48/mo $64Best Price Label
- Inside unit
- 1st Floor
8'x10'Online only price$ 70/moMedium 8'x10'
$ 70/mo $93Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 78/moMedium 10'x10'
$ 78/mo $104Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 98/moMedium 10'x10'
$ 98/mo $131Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 114/moParking 10'x30'
$ 114/mo $152Best Price Label1 unit left!
- Uncovered parking
10'x20'Online only price$ 152/moLarge 10'x20'
$ 152/mo $203Best Price LabelHurry!
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near White Bear Lake
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
White Bear Lake Storage Units Off of Interstate 694
Self Storage is available at Public Storage on Buerkle Road near I-694. If you live in the White Bear Lake area and need a respite from clutter and disorganization, our storage units are your best solution in the Twin Cities area.
The charm of our community is hard to deny. Our weekly farmers' market is top notch, Lakeshore Players Theater is one of the best performing arts venues in the Twin Cities area, and the Highway 96 Trail Corridor is perfect for biking or an early morning stroll. We're proud to be here and eager to help.
With over 550 storage units to choose from, there's an option for everyone. Not every customer is the same, and neither is every haul. That's why we offer storage unit options in a variety of sizes and configurations. Our range of sizes goes from 5x5 storage units ideal for small objects like sporting goods and documents all the way up to 10x30 storage units that could fit enough things to fill a three-bedroom house.
We have both indoor and outdoor units. Our indoor storage units feature hallway access, while our outdoor storage units are best for customers who'd like to be able to drive their car, truck, or van straight up to the door for easier loading and unloading.
Speaking of cars, trucks, and vans, we also rent covered parking spaces for folks who want to store a classic car or an extra vehicle. We can even accommodate larger vehicles like RVs or boats.
To make our customers' experience the best it can be, we offer gated keypad entry and a site manager who lives on the property to keep an eye on things. Make some time to stop by our White Bear Lake location to see all that Public Storage can do to help.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 427)
This place has allot of theft occur, there camera and security isn't working and your stuff isn't truly safe so don't put stuff of value as it will be stolen!
Disgusting lot, constant price hikes with no warning, there are much better units out there. Go somewhere else.
Haven is a great property manager, she has a good customer service relationship she gives satifation she is always here when i need her.
I rented from Nov 2022 to Jun 2023. Within 3 days of storage rental, my unit was broken into. The security cameras were down, so no footage could be used as evidence. While my few interactions with the storage manager were polite, no one was available at any of the times that I was physically at my unit (at least once a month to check on my stuff) despite advertising open office times. Generally, public storage has an easy to use app, and was helpful with connecting me to their provided insurance which helped me recover some of the lost value.
Great place clean and well run. I recommend them.
Friendly and helpful staff. Never had a problem storing my vehicle and renting a unit.
Paul is so awesome. Fabulous customer service ☺️🤗. Thank you
Paul was very helpful and accomadating.
Straight forward and polite. Paul was helpful and easy to work with.
Paul was absolutely amazing to work with! He helped us to guide our vehicle in and was very friendly and patient. Thank you Paul!
Do Not Rent Here! Storage not secure! My unit was broken into and they refused to fix the damage done. The unit was basically open to anyone. I asked to have the problem fixed for 11 months. It is still unfixed. There is a gaping whole in the ceiling. They refused to allow a call back from a supervisor. After 3 years I'm moving to a SECURE storage facility. We were one of 15 plus units broken into. They didn't even bother to call and tell me, I had to find out myself.
Worked with Shellie. She was great at explaining everything and making it all hassle free and easy. Seems like a good and secure place to store your stuff, I’m looking forward to moving in! Security and cameras everywhere and very friendly employees!
Initial experience was fine but I reserved a larger unit as I needed more space. The manager rented out the unit I reserved then basically told me that's tough and did nothing to make it right. I scheduled a move out and the email I got mentioned I would get a receipt for anything due or credit owed. Apparently they don't give credits and haven't for years. I was once again met with apathy. Worst place ever and worst customer service ever.
Some difficulty reaching the office when calling but no negative experience overall with the office. Ice and snow built up along the door which prevented access to the unit. The outdoor garages have a rope to help open the door which was buried in inches of ice. Not a fan. Overall, frequent price increases and lack of upkeep is the reason why my family has had a hard time here
This place is a joke. Within a couple of months of renting the unit they raised the rent by over 50 dollars a month. I had to spend a half an hour removing piles of snow and ice that had been pushed against the door, then had to chop through the many inches of solid ice that the rope they have attached to my rental units door was frozen in, to be able to open the door to my unit. The parking lot was a skating rink and when I spoke to the man about it he basically told me, too bad, that I would have to deal with it myself and there was nothing he could do. The “security” gate was standing open and apparently stuck that way when I arrived, and still stuck when I left. I would definitely move my things somewhere else, but now I am afraid I would move it and the next place would be the same. This is my first experience at renting a storage unit, it has not been a positive one. I’m not sure what they use all the money they get for rent at this place, but it certainly isn’t used to maintain the property or keep things in proper working order.
Nancy is a amazing worker and is always so helpful
I WAS GETTING EVICTED IN OCT. OF 2019 WHEN I MET PAUL AT PUBLIC STORAGE. PAUL GAVE ME REALLY IMPORTANT INFO ON HOW TO MOVE MOST OF MY PERSONAL PROPERTY INTO AN APPROPRIATE SIZE AND AMOUNT OF STORAGE AREA NEEDED. PAUL IS A VERY NICE INTELIGENT MAN WHO UNDERSTANDS STORAGE NEEDS OF PEOPLE. I DIDN'T GET ALL MY PROPERTY OUT BEFORE THE DEAD OWNERS DAUGHTER SLIT MY THROAT AND STOLE ABOUT $ 23,000 OF MY STUFF BUT THANKS TO PAUL I GOT MOST OF MY PROPERTY OUT AND SAVED INTO THE PUBLIC STORAGE GARAGE.
Only used 3 days of the month and cleared out promptly, didn't get word from management til 15th they marked I left the 15th paid $59 for 3 days. Smh but rest was acceptable
Easy access to almost any locker. Just overall nice place to store your personal stuff when you need to!!
Paul was very helpful and deserves a raise. Company’s should be looking to their longtime employees as their foundation and they should take care of these employees, and compensate them appropriately. Paul was very nice, and knew what he was talking about. He represents the company well.
Work with Nancy to get a new reservation set up and worked with her on some account maintenance and she was super helpful and wonderful to work with. I have enjoyed this location for almost a year now and I have enjoyed the service and the staff. :)
Judy was an absolute delight to work with. She got me a unit pronto. Even greased the sticky door for me and so pleasant and professional!! Just have to add that Paul is fabulous as well. His customer service is unmatched!
Paul is an amazing guy. Helped me pick out boxes for my move and was very personable and kind. Thanks so much for your help I will be back because of him.
Nancy is very efficient and pleasant
Great place to store things/ friendly staffs
Paul was courteous, friendly, helpful, and thorough. He provided great customer service and seemed well organized.
Paul was awesome very friendly and informative.
Paul and Nancy always make us feel welcome. They keep it very well clean.
Not a big fan. My rent went up 75 dollars after 3 months. They didn't tell me that when I first rented my storage area.
I have used this location over my most of my life when I needed extra storage space. Staff has always been decent to work with.
Easy sign up. App makes it easy to pay bill and enter/exit gated area. WBL location has great staff. Thanks Nancy! Termination was very smooth.
Nancy is helpful
Nancy is very helpful and friendly
Awesome experience, trinty the best
Nancy and Paul were very helpful and nice. That makes a big difference. The unit was clean stayed dry and rodent free. I had my unit for 2 1/2 yrs. I really like the way the place is secure. Thank you Nancy and Paul
Nancy was easy to work with and very kind
Nancy and Sonya made the entire process very understandable and straightforward as i had questions. Very grateful for their help and service!
Renting a storage unit through Nancy at public storage was a pleasure! Nancy made the whole experience a smooth transition! It’s nice to know there are people like Nancy around to help us through a challenging transition time in life!
Nancy’s indeed, a party of one. The entire process has been very seamless. 10/10
In the past 20 years I have found Nancy from public storage in white Bear lake mn on burkle rd to be the best favorite person to work with, Thanks again Nancy!!
Extremely helpful! Could not be more accommodating. Would recommend to anyone.
I had a simple, easy, and fast process for my rental. The manager Paul was very helpful in explaining the details and terms of the rentals in a clear manner. I was able to have my paperwork, access, and storage unit all ready in less than 40 minutes which was impressive.
Nancy is one incredible person. She was so helpful, courteous, and honest. If The Public Storage company is wise, they will keep Nancy as long as she is willing to stay.
We met with Paul and he was very helpful and friendly. He explained the prosses of renting a storage unit very thoroughly and made the process very easy.
After having this storage unit for four months it from 79.00 a month to 103.00 . Be sure to read everything in the paper work . They can up their rates anytime they want . so that one dollar for the first month they’ll get that back . Nice scam
Nacy wad great service
Nancy is nice and perfacinal id recommended this place to everyone
They're online promotional prices were fantastic. Nancy was very helpful and have me great professional service
Nancy was really helpful and did a great job. Glad I chose public storage 😁👍
Nancy is hella nice, super thankful for the service received today!
Nancy is Amazing and very helpful!! Great customer service. Thank you kindly!
Came in pretty late in the day to move in. Nancy and Paul stay after hr to make sure I want helped. Thank you for the excellent customer service and going above and beyond for me.
Love Nancy the manager.......great person definitely delivered excellent customer service to me
Nancy has Great Customer Service from the day I met her like she really went above and beyond for me to make sure I got everything I need and more when it came to me moving in her storage or going to another public storage location for a cheaper rate. I specifically chose her location based on the service that I received from her from to beginning to the end so that's what made me just do that location cause I really appreciate the effort she made to help me, so when you get the effort like she made it makes you want to do business with them.
can i transfer to another storage the same size that is less rent?
Nancy provided exceptional customer service!!! Looking forward to storing with her!
Nancy was awesome she help me get the best unit to store my stuff. Thanks Nancy
Nancy was really helpful to get me a unit... I messed up and rented the wrong size unit online but Nancy help me the same day to correct and give me a unit that I needed...
Friendly, very helpful, definitely would come back and recommend. Nancy and Paul were great!!!
I only dealt with this storage location for a short time but I must say the customer service was top tier. Nancy made sure I was taken care of every step of the way. Communication was fantastic. The check in process couldn't have been more simple and straight forward. Nancy clearly cares about the people she interacts with and deserves recognition for her kindness and attention to detail.
Did a great job. Keep it up.
Nancy was amazing! Great place to work with all around.
Lights dont work but its dry and the locks are okay.
Nancy was fantastic! Very helpful! Thank you!
Thank You Nancy for your Great Customer Service.
Nancy was very polite and great to work with
Love Nancy! So helpful & nice.
Nancy was extremely helpful and absolutely delightful to talk to absolutely loved my experience
Paul and Nancy are very helpful and kind . The only place in twin cities that offers a affordable covered space to park. Gated security and over head carport makes us feel great in our choice for our travel trailer storage .
Nancy was so helpful and kind. You are lucky to have her!
Paul helped me out with getting a storage and he explained everything very well and was super kind I was having a very bad day and I am under a lot of stress in a situation where I need a storage and he really did make me feel a little bit better just because he was so polite and genuinely nice I feel comfortable moving my stuff here.
Nancy is an amazing employee had me spend more then I wanted but left varry happy
Nancy was great and very helpful.
Paul was amazing. He explained all of the details of our new storage rental. He is friendly, patient and helpful. We need more people like him in this world.
Nancy is friendy n nice n good service
Nancy has very great customer service
I was treated nicely
Nancy and Paul are the kindest employees and have always tried there best to help no matter what! Highly recommend this location to anyone !! Thank you Nancy for making my day today!!
Very understanding and awesome lady very helpful and awesome mask
I had such an AMAZING experience with Nancy!! From the great customer service, to the exit of my visit. Not only does she go above and beyond her job title, but 2 days later I left my storage wrap outside, and she was nice enough to put it away and call me about it. Even though I had a rough day (personally), she listened and I left smiling. She is definitely one to have at the front end of your business.
Paul was a great help, he explained everything in detail. I would recommend this location to everyone looking for a storage solution.
Great Service! Nancy is always willing to help and is just great!
Awesome and friendly service. Thank you so much Paul very professional service I will definitely spread the word. Good service is so hard to find these day. Thanks a million more.
I mostly worked with Paul and he did a great job with all my questions and concerns. I did work with Nancy on one visit and she was very helpful and friendly. Unit was clean on move in and i had no concerns in the near year i had use of it. Move out was painless. These guys are a great place to work with for storage needs. Good prices and friendly staff.
WHAT A PLEASURE, THANK YOU NANCY!
In all the years I've been with your company Nancy has been excitedly . helpful, pleasant reminders, excellent customer service, and personable when problems arise and good with solutions. A credit to your company.
Nancy was super pleasant and helpful!!!
Nancy is a very great worker you guys have on your team and was a very helpful thank you guys.
Nancy is the beat women in the world. Very hhelpful and kind
Nancy was a big help! She was amazing!
Friendly customer service! Great experience overall.
Paul was very kind & helpful. Clean unit.
Nancy has been great to work with the last four years. Excellent Customer Service!
I wanted to thank Paul for the excellent service he provided us this past weekend. I was concerned that downgrading our size of unit was going to be a huge pain in the neck. He made the switch seamless, and with a kind attitude! Thank you for making it less stressful!
If I could rate this location 10 stars I absolutely would! The staff is very friendly and caring!
Such a well run place! Paul and Nancy are super friendly and explained everything very well and answered all my questions. I HIGHLY RECOMMEND THIS LOCATION! Paul and Nancy have been so patient and kind with me while I'm going through a difficult time!! They are just so KIND!!! Helen
Nancy was amazing! She made the process go so smoothly and answered all my questions.
Nancy was so kind and helpful getting me all set up with a unit. A very pleasant person!
Nancy was super friendly and helpful she got us in and out... highly recommend..
Paul and Nancy are the best !
Such a well run place! Paul and Nancy are super friendly and explained everything very well and answered all my questions. I HIGHLY RECOMMEND THIS LOCATION!
Nancy was very helpful and getting the storage problems taking care of I would recommend her to anybody as a go-to person.
Nancy is always pleasant and helpful when I make my payments and addressing any concerns I have had.
Jusyreally eas a great helper thank you Judy & Paul!!
I have rented with public storage in the past. Judy at this location gave me a excellent experience & customer service. One of the most pleasant employee I’ve come across yet! I highly recommend Judy , she really cares about about your experience renting with this company.
Paul was great! He explained everything in detail, was friendly, and extremely polite. So glad I rented storage from them!
Paul was so nice, love the concern on my storage needs... super helpful and friendly
Santa 🎅 knows who's naughty & who's nice. Nancy is nice 👍 & Paul is great👍. There's two thumbs up. They both could make a good best friend and They Both are on Santa's nice list. If you want a pleasant experience. Avoid those who's naught. You'll have more than a Merry Christmas 🎄 I appreciate them both for making my experience renting here phanominal. After my first day renting here I had to undergo one of many surgeries. That very next day my hospital room phone rang. It was Nancy, she said "everything is fine. We just want to wish you a speedy recovery." After hanging up with her I realized the quality of P.R. thinking who does that? No one. I was & still am impressed with her professional manner, demeanor & respect she showed in conducting customer relations. After all that, over the year, I went from the need of a single storage to needing more storage. I thank Paul for being there for me & for keeping my best interest in mind. I have the utmost respect and gratitude for that. I found these two to be above standard & accommodate the manner in which they chose to conduct public storage business & with affairs of their clients. Manners is a way of showing others respect.! If it wasn't for them two I would not want to rent here anymore.
Nancy is great to work with. The gentleman who is her coworker is not as easy nor very reasonable, but Nancy does a great job.
Nancy is nice
Paul was an excellent front desk agent. He couldn't of made my experience any better. He insisted on shoveling when I told him that it was not necessary. I'm going through a tough situation in my home life and Paul was able to relate and listened to my concerns even though the topic at hand didn't even relate to the sale. THANKS PAUL
Nancy was very helpful in replacing a lock.
Nacy. And Paul are the far most. Nicests people ive meat while i was renting unit #1for almost 2 years snd will miss them a bunch they are so professional and easy to get along with i strongly recommend this place I give them a five star all the way
VERY EXCELLENT SERVICE PAUL IS AN ELITE MEMBER HE DESERVES A BONUS
Judy and Paul were great! They helped me save my unit! Good information shared. They corrected wrong information given to me by another employee
I just rented a space & was so impressed with Paul and Judy, I sent a friend to them, it was his first time renting, he called me when he finished getting his space and thanked me for referring him there. He also agreed Paul and Judy were Fantastic and he would refer anyone to use that facility.
The customer service here is phenomenal, Nancy is hilarious and an absolute sweetheart. Would recommend to anyone and everyone.
Dayle is amazing.
Great staff. Friendly service.
Great service and friendly staff!
Very helpful staff.
Judy was very courteous and helpful over the phone. When I arrived to sign for my unit, Paul was thorough, detailed, efficient and a pleasure to speak with. He walked me to the unit personally and gave me tips to keep things secure and free of pests.
Good deal. Paul is an exemplary manager: knowledgeable, courteous, patient, responsive. Glad I chose this location.
Thank you Angela,She is very helpful, friendly.,help me find the right unit with the reasonable price.Thank you..................so much
Very easy check in, friendly staff, good price.
Very clean and easy to locate. Staff was very helpful and explained everything as this is my first time renting a locker. Thankful I chose this facility.
Sam was extremely helpful and pleasant, she was there right on time and answered all our questions.
Sam at Public storage is extremely professional, very knowledgeable, and answered all my questions. Sam's follow up was remarkable. It was almost immediately after I had called to make a reservation, and Sam called me back. This Public storage is very clean and I am extremely satisfied with my service.
Edited review... Seemed awesome at first when I paid for a month of storage in advance. Here I am, 1 week later, and they called to tell me I owe them a prorated fee and it's going to lead to a late fee if it isn't paid by the 6th. How does one purchase a month in advance and "owe" money a week later? An absolute scam. Don't go here. Go elsewhere.
Is there climate controlled units?
Paul and Nancy are the greatest. Friendly and helpful with all the answers to our questions. Haven’t had to rent a storage facility since our Grandma was alive and fortunately for us, it was here! 😊 We can start to relax once our belongings are moved in today and tomorrow and the timing is perfect because all the work will be done before this Thursdays 4th of July! 🇺🇸 Happy Independence Day, Paul n Nancy! 👋
Very friendly and helpful staff, they are patient and happy to explain how everything works. That's great for a first-time user like me. I really like the location and feel it is a clean and professional operation.
Quick fast knowledgeable check in. Paul and Nancy are awesome.
Paul and Nancy are awesome!
Very friendly and inviting staff! Thank you Paul & Judy
Nancy is awesome!!!
Are you have space outside parking lot?
Great location, the staff (Judy and Paul) were extremely helpful and took the time to walk through the rental agreement and get me into the rental space fast. Great team, great staff!
Paul was very helpfull and we got exactly what we wanted. Great experience and very reasonable prices. Thank you Paul!
Good customer service
Nancy is awsome and amazing and the most respectful person i have met.
Nancy is polite, great on reminding me if I am running behind. Paul wonderful to.
Being my first time having a storage unit, Nancy was very sweet and made the process painless.
Nancy was very helpful...giving me the info needed. Making sure I understood the lock use. Like the location. The price is just right for what is needed. Friendly service. Onsite manager is a great plus!
I recently rented a storage unit and Nancy was very professional, friendly, and passed on all the information I needed as a client so I know exactly what the expectations are of me as a client.
Excellent storage facility. Staff is friendly and helpful and always willing to help and make sure you're happy and satisfied. Unit are well maintained and clean. Easy access in and out. Access is monitored and security is always in force. I would definitely rent a unit here again and recommend them to anyone.
Excellent.. Nancy made my experience EXSTREAMLY easy. She explained things very well with exceptional understanding to me. I have MS, sometimes I don't understand what's being said with certain words. When I didn't Nancy understood what I needed and took the time to explain it in the way use of words that ment the same thing regarding the wording of the all the paper work. When she took me out to see the unit she walked along side of me since I walk with a cane. Nancy is an outstanding worker who has respect for the clients over and above other experiences I have experienced.
The Manager was very professional and friendly. Everything worked as advertised.
Paul and Nancy did a great job setting us up with covered storage for our camper. The facility is clean, secure, reasonably priced, offers a wide variety of storage options, and is conveniently located. We particularly like the onsite management. Paul and Nancy are friendly, knowledgeable, and made the entire rental experience very easy. We would highly recommend this storage facility.
Nancy was very nice and pleasant to work with!!
Nancy is nice and waited for me and got me a storage unit. I was at the wrong location and she transferred me over with ease.
I had a great experience with Nancy. I was greeted with a smile, and after 7 hours pulling a trailer it was refreshing. I came in at the end of the day and she was very helpful in assisting me in getting the right unit. So nice to be treated so well. Thanks!
Paul and Nancy did a great job helping find the right storage for the short term! Very friendly and very honest!
Fast, professional and above all, the best employees in the market.
Was in today and Nancy was a great help and down to earth. Really made my first time storage rental a pleasure. Thanks Nancy!
Nancy was awesome!! Great customer service!
I have never had to rent a storage unit before. I was very pleased with the whole experience . Dayle was fantastic to work with. He made it very easy for me. I have just started to put some belongings in, very clean and easily accessible. Thank you Dayle.
Nancy is awesome and patient and helps me every time I need assistance.
Pleasant quick easy and informative
Nancy was great excellent customer service
Nancy is awesome and because of her I keep my storage space instead of moving to a location closer to home. Site is well kept and clean throughout!!!
The rental process was very easy. The office staff were very pleasant. I only rated a 4 star because we just rented yesterday and have not had time to put stuff in yet.
Nancy was very nice and provided excellent customer service! 10/10 would rent again!
Nancy(staff) is so wonderful to keep our experience so smooth/efficient and make us want to come back again when we need a storage unit again!
Nancy is extremely competent and helpful!
Nancy is always very kind and sweet face to see when coming in to pay my moms storage! She is also very helpful with any and all questions!!!
Nacy is nice and helpful and very patient
Nancy was very nice and helpful in helping setup autopay!
Nancy was great. Very knowledgeable and helpful.
Staff was very friendly
Both Paul and Nancy were very helpful in my storage unit rental. Extremely knowledgeable and friendly. The price was right. I would definitely recommend this location.
Paul and Nancy are fantastic! They provide great customer service and treat you like family. The property is well maintained and secure. Not to mention, the prices are very reasonable.
The property is very well maintained. The staff --- particularly Nancy, is very helpful, attentive, knowledgeable, and is a pleasure to interact with. I hadn't intended to renting a storage unit beyond a few months, but I recognize now the value in having such units, to where now because of Nancy and the additional info she provided, I am considering renting another unit, but a larger one to accommodate my vehicle. I look forward to continuing my business with Public Storage. Thank you. p.s. The 5 bandit quails add a bit of character to the place.
Nancy is nice
It was a pleasure working with Nancy. Thank you for making it an easy experience.
Nacy is awsome.
I only rent storage space from this public storage place. Nancy is nice helpful respectful and knowledgeable.
Just got all my things stolen out of building D. They got in from above, and change my lock. They need much more security cameras.
Nancy is terrific! Very friendly and knowledgeable. Made the move in process completely painless! Nice clean unit, easy access.
Nancy was very helpful and wonderful, funny too.
Very friendly and helpful staff
Service was excellent. Paul explained everything very thoroughly and was very helpful.
Nancy helped me out renting a unit. She was very helpful and very pleasent to work with. Would definitely come back!!
Nice place with great staff. No minimum contact, decent enough pricing. Overall great experience
Very professional and kind service. Paul made my stressful move experience more pleasant!
Paul did a great job walking us through the process. Easy, simple, & straightforward. No need to look anywhere else.
Paul did a great job helping us rent a unit today. He successfully juggled multiple people who arrived at the same time with professionalism and kindness. He was knowledgeable and upfront with all details. Thanks Paul!
Nancy is always helpful and wonderful to work with. Always has a smile and a warm greeting.
PUBLIC STORAGE ON BUERKLE RD HAS THE BEST COSTUMER RELATIONS LADY I HAVE EVER MET. IM NOT A VERY PATIENT PERSON AND DAY OF MOVING EVERYTHING WENT WRONG. GOT TO STORAGE AND HAD ORDERED WRONG SIZE STORAGE LOCKER AND HAD A MELTDOWN, THIS WOMEN WHO WORKS THERE NAMES NANCY DEFUSED ME IN SECONDS AND HELPED ME GET THE RIGHT SIZE LOCKER. I DONT DEFUSE EASY AND THIS WOMEN IS SO COOL AND CARING. SHES THE BEST PERSON ...MY OPINION IS SHE MAKES THE PUBLIC STORAGE HERE WORK. THE COMPANY SHOULD KNOW WHAT A DEDICAted women she is and shes the reason i still am there, i have sent quite a few people there to rent storage.. I HOPE MANAGEMENT FOR PUBLIC STORAGE READS THIS BECAUSE NANCY IS THE KEY TO YOUR SUCCESS HERE... SHES A LOYAL DEDICATED ..AND HONESTLY ..CARES ABOUT PEOPLE..I KNOW IF SHE WASNT WORKING HERE ..I WOULKD LEAVE THIS STORAGE LOCKER..AND GO ELSEWERE....NANCY YOU ROCK.. AND ALOT OF WHO RENT AT PUBLIC STORAGE LOVE YOU...THANKS FOR BEING YOU NANCY...YOU ROCK I RATE THIS PLACE 6 STARS.......KATHY WILLMAN
This was the easiest nice experience I have had dealing with a storage facility. Paul was amazing and made my experience very pleasant and easy. Thanks Paul..
Paul was very helpful and friendly!
Nancy has always been very friendly and helpful
Nancy is very nice and helpful.
Nancy is really great. Whenever i come in we always talk about john deere. Sh3s great. I love talking with her. Great customer service. All i can say is johne deere. MERICA! Deere Nancy
what is the cost?
Nancy was awesome with her helping me to make sure I had the correct size and showed me a few sizes on a hot day!! Thank you
I was amazed at how supper helpful, thorough and sweet both Paul and Nancy were is helping me get some space rented for my son. The White Bear Lake and Arden Hills locations Customer Service is wonderful! Thanks Guys, You Rock!
Excellent customer service and very clean!
This storage facility and the staff is phenomenal. Nancy was extremely friendly, helpful and knowledgeable. It was my first time using storage and handheld us through the process.
Friendly, accommodating, good price. What more do you need from a place to park you RV securely?
The employee Nancy was really helpful and made me laugh a bunch. Great price and quick and easy to get a unit. My only criticism would be that I wish they were a little more upfront about the insurance requirement or just included it in the cost estimate online. Still very cheap overall though compared to others I looked at.
I had a very pleasant experience at the White Bear Lake Uhaul. After I place my order online I received a call from Paul within minutes. I went to see the storage unit. Paul was friendly and all my questions were answered. When I went back to place my things in the storage I was having problems with the door and lock. Paul took time to show me hoiw to secure the unit. He has a pleasant demeanor. I will be recommending the White Bear Lake site. Customer service is still very important to me. Paul nailed it.
Nancy was very helpful and had a positive attitude. We need more nancy's at every company out here. Thanks again nancy! Public Storage should be glad to have you on board.
The staff is very friendly and go out of their way to help. The office and lot is clean and well-lit. They are always available during their posted hours. I think the managers, Paul and Nancy, are 10's! I would definitely recommend this location!
I had the pleasure of being working with Paul who got me all set up and registered for my storage unit. I’m very happy I chose this site for my things. Paul was very professional, courteous, and friendly. He was cleaning what I thought was an already clean office area. He was very thorough in explaining and showing me around. This company is lucky to have a man like Paul working for them. I hope they are wise enough to remunerate him generously for his work. I look forward to meeting Nancy who works later in the week. If she is anything like Paul as an employee I feel confident my things will be taken care of very well.
I recently rented a unit from Paul. He talk too much about himself and his problems. Continue to tell me about how horrible the neighborhood is and the crime problems at this unit. I had intentions of coming to my unit days after rental, arrived at 6 a.m. with a trailer and a truck load. With paid for help and rented moving trucks on the clock. I stood there standing in front of my rented unit, looking at a lock that did not belong to me that has been placed on my unit. I called the number given to me by Paul, no one answered or return my phone call until almost 1 p.m. The clearly slow minded employee, seen the locker was not locked and decided to put their own lock on the unit. So I placed my stuff in a storage locker, across from the one I paid for, that did not have a lock on it. That same slow minded employee proceeded to call me and make threats. He told me, I needed to immediately come and move my items, or he would remove my items from the storage locker. This employee spoke so poorly to me, I tried to make a complaint and found out that there business is ran by monkeys. I don't recommend keeping your things under the watchful eye of such a dimwit!
Very helpful and accommodating. My only issue was the incressed price change which occured due to higher demand that occurred because I changed unit sizes...but understandable. Nancy was very helpful, making the decision process & moving experience a little calmer for me. Paul is who checked me into the unit. He was also very pleasant & informative.
Nancy was a very big help! Knowledgeable and patient to work with. Went the extra step to make things great.
Great customer service! Paul was very friendly and helpful!
No Red Flags here, handled the blizzard with profection. Paul and Nancy so on top of operations.
Nancy is awesome!!
What time is the gate open in the morning? I know it locks down at 9pm.
Just moved our stuff in, very pleased with how helpful and transparent both Nancy (helped us over the phone) and Paul (checked us into our unit) were with the whole process.
Tried to charge me late fees on the 1st but per THEIR lease the fees would not be added until the 6th. Called them out on it and they restricted my access and were very very rude. Now I have to wait until they hold an auction to buy all of my belongings back. I have the money for April's rent but not the late fees
Nancy is great!
Nancy was friendly, funny, and very nice! She was professional and very helpful.
Great place to store your valuables with a pocket friendly price.
Nancy has the best customer relations skills out of anybody I've ever met.
Nancy was awesome!!
We recently began renting a unit at this facility, both Paul and Nancy have been a huge help in getting this set up for us. I applaud their professionalism and customer service mindset as they took the time to ensure we had no unresolved questions or concerns. Not only did they help to make this a painless process, they also made it a point to provide an enjoyable experience.
Nancy was very helpful and it was quick and easy!
Thank you to the Paul and Nancy at the White Bear Lake (#23408), MN Public Storage facility for their help and the availability of a storage unit on short notice. Excellent location, personable staff, reasonable operating hours and easy access to storage units. I was greeted by the friendly staff, informed of all rules and conditions for renting a suitable storage unit and efficiently found its location.
Paul was awesome! So patient and helpful. I had gone to the Public Storage in Little Canada and they told me that they didn't have the dollar special and was charging me $150. dollars for a 10x10 space. I'm so glad that they directed me to Buerkle Road! Professional, curteous, and the space was clean.
Been renting here for years and Nancy has been amazing very helpful thank yous for everything.
Sloppy customer service...can’t get their billing right. And guess who gets to cover their fees??? Love Nancy though. Very great lady, helpful, honest,& makes the difficulties of dealing with their customer service worth it.
Nancy was very helpful and pleasant!!
Public storages are dingy. You get the feeling you'll be robbed. Nasty places.
Nancy is the best!
Paul and Nancy were spot on in helping me make my decision in renting the correct storage unit to fulfill my needs. Paul explainied everything thoroughly and answered all of my concerns, without ever pressuring me into anything or making me feel obligated in any way, and Nancy for promptly returning my calls. It was also very helpful that Paul showed me a few different units to help better my decision. Everything went smooth when we returned to store our stuff.
Nancy explained everything thoroughly, she was very kind and helpful in every way. She had great customer service skills. Nancy helped us in everyway possible. I highly recommend this public storage. They keep the storage units very clean.
The service at this location is wonderful! We had leased a 10x10 storage unit with Nancy in preparation for a move. When we later found we needed more space, Paul suggested moving to a larger unit instead of leasing a second unit as we had intended. It saved us money and really simplified our situation. Thank you! Would highly recommend Public Storage WBL!!
Nancy is the greatest always willing to help thanks
Paul and Nancy were very nice and helpful. My complaint is with public Storage it's self. 1- Having to get out of the vehicle in the winter on Iced Parking lot and falling to enter your code very dangerous. 2- the price I singed up online price in the winter had to dig out the unit to enter. And then the Price increases, sucker you in with a low price and raise them when they have you in for the next season. I was warned before renting. I thought the last place was mad that we were leaving. WE would not ever recommend Public Storage to any one!
Paul was very helpful, informative and has great customer service. I recommend this place.
Paul went above and beyond helping my sister and I find a unit to store my mother's stuff.
Great place to store stuff. Paul & Nancy couldn't be more helpful!
Manager at storage, Paul, went put of his way to help me obtain a unit. I called the call center to reserve a unit and apparently something went wrong. I got to storage and was informed by Paul there was no unit reserved. Paul sat down, did paper work and got me a unit. I was in a very stressful situation and Paul made it easy for me. I thank him and Nancy for doing an awesome job!!! Good people to work with for your storage needs.
I stored here a couple years ago, and I used them at the time, for about 3 years. The experience was always pleasant, staff was always polite and welcoming. Nancy did my initial walk through when I rented my space, and she also did my exit with me, she was always a pleasure to talk to, always smiling and making sure everything was going well. If I ever needed storage again, it would definitely be here! 👍
Friendly staff and convenient location.
Excellent place to store your stuff. Had no issues, nice secure access and cameras all over the facility. Very friendly staff and always willing to answer any questions if needed. Paul was awesome with checking me in and out. Very clean facility and well maintained.
EXCELLENT customer service!!! Very friendly, courteous & helpful.
Nancy was so helpful throughout the entire process for my move-in. Very polite and explained all the details to perfection. Thank you so much!
Nancy is a very nice lady and she is very helpful and very nice!
excellent place, very nice staff and safe and secure.
Nancy is always very friendly and helpful every time I see her.
Nancy at this Public Storage location gave me and my boyfriend, Jerad, stellar service. She was super kind and very helpful. We were able to access our storage unit quickly after registration and we had all our questions answered. She was also as accommodating as she could be to our requests. We got a great deal for our storage unit! Definitely recommend this location to others!
Paul went above and beyond to ensure a seamless transition into storage unit!
Paul was very helpful and explained everything clearly. We got our storage unit fast and easy. Thank you.
Well maintained, secure and accessible.
Sonya gave the best customer service. She answered all my questions and was very time efficient. Thanks.
Friendly helpful staff
Nancy is super! What's a great help. Very knowledgeable.
Have not used yet
Closing dates between selling my home and new home purchase were off by 12 days, Paul set me up with a plan that served my purposes exactly. Paul was single handily the best customer service representative I've dealt with in years, no bs, he laid everything out within a timely manner and everything he offered played out exactly as promised. Facility was clean and well secured. Easy access all day. This was my first time dealing with a storage facility, Paul made this the easiest thing regarding my move. Thank you so much. Customer for life.
Great,friendly and helpful at this location
Customer service at this facility was fabulous! I had emergency situation and Nancy was able to calm me down and ask all the right questions that lead to perfect unit. I felt so much better leaving there confident that I made the right choice! Thank you so much Nancy! I will refer my family and friends!
My representative was so informative and polite. Thank you Nancy for all your help!
Met Paul and he was very helpful Hanahan the customer service woman that setup my appointment made it simple and very easy when I walk through the door Paul new who I was and help me decide on the best possible outcome I could have thank you for making it very simple and easy I would recommend this place to anybody looking for little extra space affordable and very friendly customer service
Clean and safe. The managers, Paul and Nancy were helpful, efficient, and very professional. If I ever need storage again I will be back because of my experience with both of them!
The managers make the process very simple. They are friendly and easy to work with.
This place is horrible. Units have chicken wire for the ceiling so crooks apparently rented a unit then climbed into our unit, sorted out what they wanted and removed 2 bolts holding the lock from the inside then loaded up our stuff. People on site said they were gone on vacation for 2 weeks and nobody was filling in so the thieves had a hey day. WBL police told me this place gets hit frequently. Moved to another one with concrete ceilings and steel walls.
This location and Paul in particular were lifesavers for me! I got caught needing to find, reserve, sign for and fill a large unit all on the same day and this was a great place that met all of my needs. I loved being able to check unit availability online and then make a reservation. When I called asking if I could come sign for the unit he assured me that anytime I showed up I would be helped. Paul was very friendly and explained all of the policies in a clear way and was helpful later when we showed up with a huge moving truck and movers. Finding, this location was a last minute stroke of good luck and I am happy that we will be doing business for the near future together.
Fantastic customer service, Paul answered all my questions. Very clean space and location is perfect.
If your looking for storage this IS the place to go. Paul made sure any & ALL questions I had were answered, before I could even ASK them!! Paul/staff at Public Storage were refreshingly THOROUGH, HELPFUL, & KIND! I would recommend this facility to anyone looking for storage!! Thanks Paul!! :)
Nancy and Paul are both very friendly and easy to work with. If u have questions they have the answers when it comes to storage.
Nancy was very helpful in finding the proper size storage unit for my needs. She was very nice to work with and got me in and out in no time. Nice access to the units with a pickup or bigger truck.
I stopped in at this location and Nancy was extremely helpful and kind. Her information was very informative and helpful.
Nancy and Paul are the best. Renting a unit was quick and easy!
The Caretakers make this facility A+++!! Paul is amazing and these guys really care about their tennants. Im a customer for life!
Paul and Nancy have gone out of their way to be very accommodating with any issues I've hand to deal with here. Their very professional and always have a smile on their faces. It sure is please nt to see that especially with all the heat we've been dealing with. Thank you
Started storing my boat there. Love that it is under a covered roof. Paul and Nancy are amazing. They both provide great customer service! They made the difference of renting here versus the other guys down the street.
Paul and Nancy always go above and beyond! Great service every time I stop in. The facility is always clean. Move in was super easy and non stressful. Will stop in again with my storage needs!
I was surprised at how promptly Nancy followed up to confirm my appointment and I knew from there this was going to be one of the more quality customer service businesses to deal with. When I arrived shortly after my appointment time Paul was still very accomadating and went above and beyond to be sure that our experience was pleasant and as easy as it could be. This was one less thing to stress over in my first time storage renting experience. Paul explained the details of the contract thoroughly and brought us to our clean unit. He even checked up on us afterward to give is some tips and help us lock up. 5 star location with customer service that was friendly, professional, attentive, helpful, patient, and a staff that will go out of their way to please. The units are safe, clean, and well maintained. Thanks Paul and Nancy!
today we Rented A Unit from Paul, He is very Nice and Knowledgeable and Made IT A Good Day Thanks Paul
Had a flood in my basement- looked up storage rooms, -called and was routed to a cental reservation place- asked for a room at this location, they confirmed- but then - Paul at the location- actually called up and followed up with me to make sure there were no details that needed to be filled in ? how nice- gave him the time i would be there- he said he would be there to meet me - he did , and was - VERY professional and together individual with the nicest disposition- educated me on the leasing process and made me feel good about a process i would rather have not had to do ! -i recommend the place and his service any day !
Nancy is great and is always helpful with anything and has a cheerful, welcoming personality.
Nancy does a great job.
I would give them a 5. they were very kind and helpful. We really appreciate their help. Would definately recommend this storage facility!
Paul took care of me and answered all the questions that I had. He was very friendly and helpful. He also made sure that I was completely satisfied with my space before I decided to rent the locker. Thank you Paul.
Paul and Nancy-the best customer service out there! Clean unit, easy check in/check out, great pricing, and secure facility. I highly recommend this location for all of your storage needs! Thanks guys!
To Nancy, Thank you very much for showing me around & having a lot of compassion towards my situation in my moving! Helping out with the size storage, paperwork & Banking system for payments. Oh an the GREAT DEAL & ATTITUDE KEEP ON SMILING! THANK YOU FOR CHECKING UP ON ME! STILL HOMELESS!!! ALOHA NANCY!! 😇 YOUR AN ANGEL!!! I SHALL KEEP YOU IN MY PRAYERS!! 😇 ANGEL D.
Nancy was great. She is very understanding and accommodating. It's a pleasure working with her!
Paul and Nancy are awesome and helped me find just what I was looking for in storage and they are fun, courteous and great.
We would like to comment on what a GREAT job Nancy did for us at this location. She handles customer service in the way it should be done! We just can't say enough about her.
Clean and a great place to store your stuff, Very Friendly Staff!
Hey Nancy, Great job, excellent customer service, I appreciate that every time. Thanks again.
Clean units and property; online price was best around for 10x30. Nancy and Paul were very helpful and friendly. Staff followed up after renting just to check that everything was ok. Automatic payment makes things easy. Would definitely rent again.
Paul and Nancy were very helpful in helping me select the right unit for my storage needs. The facility is in tip top shape. Clean, well lit and secure. Moving a four bedroom house into a one bedroom apartment is challenging, even after getting rid of excess furniture. The facility is clean, well lit and secure. Security is a big deal to me. I am very comfortable storing my possessions, my valuables and my memories at Public Storage on Buerkle Road in White Bear Lake, Minnesota. Thank you Paul and Nancy. You really took a load of stress off of my move.
Nancy is amazing! Great customer service all aroubd!!!
Very friendly, and excellent with follow-up. Even though there was a wait on the appointment time due to issues with a late customer, the agent was able to keep me from loosing my cool being impatient. Excellent!!
Awesome place to store your things. Nancy and Paul are great! Very helpful and rates are low! I will use them again in the future!
Came in to discuss renting a storage space. Paul was very busy but took time to answer all of my questions and helped me get the space rented so that I can make space for my growing business.
The facility was very clean and organized. Paul was very helpful through the whole process. Highly recommend using this facility!
Very accommodating and friendly managers.
Paul provided excellent customer service and made the sign up process painless and quick.
When I come across a GREAT customer service experience it must be shared. Nancy was a great help to me, she answered all my questions about storing my items. From making sure I have all the right packing supplies to keeping my items safe during the move and while in storage. She took the time to go over my things I will need to store to be sure I have the right size space. Nancy made my frantic day much easier to address. She was very patient and professional even when she was the only one in the office and having to help several people at once. She made sure I and other customers were not feeling ignored as she helped us all. Thank you again Nancy.
Nancy did a great job setting me up. Thanks!
hi my name is latrice and i have been homeless for 5 months and my belongins are in public storage and i'vebeen having finance problems lost my home my job my life have been a real big struggle right now and due to all of that i all most lost my storage unit which my whole life is in there i got help from public storage staff nancy/paul they are two awesome and blessful people i have inconteredin my life in the pass 5months i thank these two people very much i thank public storage for having them as employees there a blessing i'm overwelmed and lost for words to describe them because there patience i still have my belongings there because of your employees so thank you thank you for hiring paul and nancy ther GREAT PEOPLE THANKS AND LOVE LATRICE OPOKU-MANU
Paul was knowledgeable and courteous. Great customer service.
Super friendly Staff! Perfect location! and its clean! Amazing quality for such low rates!!! I totally recommend it !!!
Needed to transition some house goods into a storage unit closer to my house and more available to be sorted. Paul was great to work with in setting up the unit and doing the paper work in a efficient manner. Expect the rest of my storage experience to continue at this level of service. 12/2015: Downsized my storage unit and as usual Paul was very helpful in getting me the right size for the amount of stuff I had. Smooth paperwork. Paul is great to work and really customer service oriented.
Paul was super friendly and helpful, facility was nice and clean and the price was great. I was impressed how easy it was, we found it online and had our rental unit the next day and Paul made sure I understood everything just fine. I'll be recommending Public Storage in White Bear Lake!
Just rented my fifth unit and Nancy made it easy as always and was very helpful.
Great customer service! Paul was exceptionally nice and took the time to explain everything to me. I'm glad I made the decision to bring my belongings there.
This place is great. Well kept, well run, and a great price. Paul was very helpful and answered all of my questions concisely. He was very efficient and friendly. I would definitely recommend this place for your storage needs.
great customer service!!! Nancy hadn't seen me in almost 3 months. She still remembered me. She is always so nice and helpful.
Paul and Nancy are both really great people. They are both very friendly, knowledgeable, and just care about you and your needs. It doesn't matter if this is your first or 50th time, they want to make sure that you have the right size unit for your needs and go the extra mile to make sure that you're a happy camper. This is my second time renting there in 15 years. It's extremely hard to find anything but good things to say....
Nancy was totally funny and does whatever she can to help you get what you want and need to make you happy. Best customer service I have ever experienced. Thanks to both Nancy and Paul for helping me get the storage space I needed 😄
Great customer service and location!
Nancy was so polite and helpful during the rental process. I reserved online, went to the WBL location same day and within 20 minutes had my unit available to me. Nancy was very thorough and professional and humorous too. My unit was perfect for what I was storing; and I bought the recommended 'de-moisture' beads that really are working. I received the follow up call Nancy promised me and all is going well. I have had no trouble accessing when I need to and the office staff is very helpful. On my return trip, I encountered Paul, who knew exactly where the dolly was for me to use. This storage unit is a bit further away than I wanted but the price was right and the staff was very courteous and knowledgeable. Thank you!
This was by far the best experience i ever had with a storage facility. They make sure that you are satisfied and they are willing to accomodate your needs to your specifications. They help you to choose the right size storage . They are also friendly and funny.
Paul and Nancy was very nice to work with. They both do an outstanding job of working with people on the public storage.
I needed a storage to keep my things and interacted with Nancy and Paul at the Public Storage office. Both of them were very awesome and helpful. I'm definitely going to refer friends and family because of them.
I have nothing but good things to say about Paul & Nancy. They were very helpful and courteous as we never rented storage spaces before. They explained everything from pricing to the supplies they sold in shop. I really appreciated the way they greeted us and the respect they showed me and my family. I would definitely recommend them to others. When I stop in to pay for the month, even if I'am having a bad day, Nancy seems to brighten it. It's hard to find good service these days, but there is no shortage of it at the Buerke Rd. Public Storage in White Bear Lake.
Paul was extremely kind and helpful, especially since I have never rented a storage unit before. Very great at explaining the process, the many ways to pay my monthly bill, and we had a nice conversation. I definitely feel that I made the right decision when choosing this location to store my belongings. Thanks again!
Paul was super helpful and informative. The process was quick and painless which is a welcomed change when moving can sometimes be so stressful. Paul even had kind words for my 3 yr old who was trying to be as patient as a 3 yr old can be!! Thank you and I will definitely recommend your location!
Paul and Nancy are awesome. Great customer service. Great communication skills. They both made sure to explain everything very thoroughly… will definitely come back here again… Thanks
Nancy was very helpful and friendly. Would recommend.
I give Paul and his crew 5 stars for the outstanding service at Public Storage #23408! I never had rented a storage before mostly because I have heard horror stories from others about their experience at storage facilities. Everything from the reservation to the paperwork was simple, quick, and answered all my questions! I recommend the Buerkle Rd Public Storage to any and everyone, special thanks to Paul & Nancy who were awesome!!
I want to start out by saying that I was pleasantly surprised by Paul and his personable yet professional attitude. He was very knowledgeable and friendly! I had to bring my motorcycle back a few days later and Nancy was there, boy what a funny and helpful woman! I was having one of the worse days of my life, long story, no joke. Nancy made me laugh and I was able to forget about life for the short time I was in the office. I would hang on to that girl! As far as facilities go, the unit is clean enough, however the door could use a little work. The handle is very rusty and the pull rope is very brittle and falling apart. Just an fyi. I really appreciate that you guys sell those nice round locks, saved me a trip, and didn't break the bank! All around I am happy I chose Public Storage. Thank you!
Excellent experience. This was my first time renting a storage unit. Paul and the staff were very helpful. Would recommend you check it out.
Great customer service. Paul was very helpful, and he did a great job of explaining everything to us.
I am in a transitional phase of my life and was in need of rental a storage unit. Knowing the reputation of Public Storage, I went to their White Bear Lake location. I was cheerfully greeted by Nancy and she was very helpful in providing me with the appropriate size unit I was needing. She explained my choices and even showed me a unit to help me better understand the size. The storage unit was clean. She even offered a tip or two for when I brought my things to move to the unit. It was a pleasure working with Nancy as she portrayed her knowledge of what was required by me. She even explained to me the various types of boxes available. If you are looking for a place to store you things, I highly recommend this location . The customer service provided here is excellent.
Paul helped me open a storage here for my extra stuff. A little pricey from what I'm used to down south but it works for what I need. Would recommend to a friend.
Recently moved to this area, needed to put my stuff somewhere while I shopped around for housing. Paul was extremely helpful getting everything set up and orienting me to using the unit. He was very kind and personable and made getting storage for my things quick and easy. Would 10/10 recommend anyone to use this location for storage.
office personnel was very polite, courteous and friendly. Paul was helpful and available. The facility is affordable, clean, well lite and i felt very secure when visiting my storage unit! Will definitely refer friends and family to this facility!!
It was my first time renting out a storage unit and Paul was very helpful with showing me the available units, prices and ways to help keep my items stored safely without damage. Paul took the time to go over everything thoroughly with me by making sure I understood my monthly rates even if I'm only renting out storage for a short amount of time. Thanks to him I had a wonderful experience at the Public Storage in White Bear Lake. Paul is a great person to work with and I would definitely refer people to this location!
I found Paul to be extremely helpful with determining the right size storage space to meet my needs. He also offered to clean out the space before I moved in - nice!! The overall site was very clean and well-organized. For short term storage needs, Public Storage in White Bear Lake is the place to go for a great value!
Just relocated to St Paul. Needed a place to store my stuff. Paul was very friendly and helpful explained everything I need to know about my storage unit. Has online bill pay which is a plus for me.
Paul was courteous and efficient , he explained things in a way that I pretty much didnt have to ask any questions .
Very friendly Staff, clean storage spaces, for a great price.
Nancy was very helpful, and she has a great sense of humor!!
Paul showed me the best customer service!!!!
Friendly and courteous staff (Paul). A 10 ft. by 15 ft. storage unit is a little tight for a 2 bedroom home.
Friendly staff, punctual checking in, and great with help and explanations. Thank you.
I am a repeat customer to public storage because of Paul and Nancy. They are great people to work with. I wish they will continue working here until l leave MN. Thanks Paul and Nancy, keep up.
Paul was great! Thanks a lot.
great workers and great product telling everyone about this storage
They were awesome
The people at the Public Storage facility in White Bear Lake were wonderful to work with. They answered all of our questions and made us feel more secure then we ever have at a storage facility. Believe me we have used a number of facilities in the twin cities metro and this is the best one we have found yet. Paul and Nancy were very helpful in getting us set up with or storage locker and met all our needs. We would highly recommend doing business with this location to our friends and family.
Paul and Nancy couldn't be nicer people. They were both so pleasant and helpful that they made me feel at ease right away. I am a new customer so it was such a pleasant surprise to have them help me and explain everything so thoroughly. I will definitely refer this storage to others that have a need.
Nice service from Paul & Nancy. I was in a hurry and they were very accommodating! Thanks to them!
very polite and thorough--paul did a great job
Good customer service appreciate the business I'll definitely be back
very friendly, helpful and honest people!
Conveniently located, and front office is easy to work with!
Nancy and Paul were very try helpful. I would recommend them to anybody in need of a place to store there belongings.
Nancy was very polite cheerful and helpful. It was fun joking around with her. Especial when she ask what address I should use and I said hers. Thanks
Paul was very helpful and accomodating. Had multiple customers at the same time and did a good job trying to get everyone through quickly.
I reserved the unit online and when I arrived Paul was very nice and helpful. Explained the contracts and I was in and out very quickly. I would definitely recommend this storage area.
I met Paul and Nancy for the first time today and they were so pleasant and welcoming! Definitely one of the nicest PS locations I've been to thus far. Thanks for the great experience and I will surely spread the word on the wonderful customer service they provide. -Linda
Their very welcoming and willing to help you when needed
I walked in to Public Storage in White Bear Lake, with the crisis of having to move. Paul was very friendly, and upbeat. And knowledgeable. He found me a unit that would hold all of my stuff and was available immediately. The whole place was very clean. I felt very comfortable leaving my stuff there. And the friendliness of both Paul and Nancy continues every time I return there, with a wave or a hello from them.
Nancy was great! She was extremely helpful and friendly. Nancy at Public Storage helped our potentially stressful move go very smoothly! We would highly recommend this to anybody!
Paul was very delightful and professional when I was in his office. I strongly would recommend this facility to my friends and family.
The account sign up process was simple and quick. I appreciated the first month for $1 deal and ultimately the storage locker itself was clean and dry.
Helpful and informative staff. Well sized units. Nancy was awesome!
I reserved my storage unit online on a Sunday and within minutes of me clicking submit Paul called me to confirm my reservation and set up a time for me to come in and look at a unit. I went in the very next day. Paul was very nice and extremely knowledgeable. I felt that he explained everything very well and I left feeling confident in my decision to use public storage. For a first time storage user, I had a wonderful experience.
Used Public Storage for a house move. There was a great deal in place for the time I needed it. The people working there were great; very helpful, friendly, and helped us figure some things out. Would use them again.
I am so happy I love how PAUL help me when the call center messed up and lied he was so nice and calmed me down and he is a good mutitasker really appreciate the smile even when stuff was rough you can't get that every where no rudeness in white bear lake thanks a bunch...
Excellent....Nancy was a great help
I had a wonderful experience with Nancy and Paul, two of the sweetest people I have meet since moving to Minnesota. During the time of my move, my little dog bebe got hit by a car, I was devastated, I was at public storage getting some things and shared with paul and nancy that my dog was in the hospital, I broke into tears, Nancy shared her most recent loss of her cat and her sister''s dog, and gave me hugs. I am so grateful to have meet such caring people, Paul and nancy have called and inquired about the recovery of my pet. thamk you guys it means so much! Bernadette & BeBe
Paul and Nancy are very helpful and friendly, I'm glad to be doing business with them.
my boyfriend and i went in to rent a storage unit until our new home gets finished.we worked with nancy and we both thought she was amazing.very friendly, polite and courteous. we had so much in common it was unbelievable she really understands the way i think. sooo cool. i look forward to chatting with her again. TARA.....
Great Place! Friendly Staff, Clean storage spaces, and Great Prices! If you need a storage space in this area, this location is the place to go!
This was my first time using a Public Storage Facility. Nancy was very knowledgeable, friendly, and fast! I would recommend this location to anyone looking for a place to suit their storage needs.
friendly personnel, good rates, feel safe.
Nancy was personable, and extremely helpful with my storage needs, (even if only for a short period), I was also impressed with the amount of space for the price.
Good price...convenient location...accessible...clean...good service from Paul...pleased so far...insurance is covered by my home owner's policy...signed up for 10x20 unit, but it is actually 10x18...unit is adequate for my needs.
Nancy and Paul do a great job! I was very impressed with their excellent customer service and willingness to make my experience as easy as possible. Thanks for the good service.
This property is always willing to work with you and help the best they can. It is clean and I have rented prior to this time. The people are pleasant and friendly.
Nancy and Paul the property managers were excellent to work with. Would highly recommend, very professional, prompt and courteous. Seamless transition getting my storage unit procured.
The manager, Paul, was awesome! He was kind, friendly and accommodating! The facility is accessible, clean and safe. I would recommend the White Bear Lake Public Storage to everybody!
Another excellent experience with Public Storage!! Paul at this location was exceptionally great in his service. Love the mix of ease of an awesome user friendly internet site and a great staff. Public Storage continues to satisfy my needs in storage both short and long term.
Nancy was great and very professional and I would recommend this storage to my friends and family.
I stored my boat at Public Storage over the summer, I had a great experience and I would rent from them again.
Paul went above and beyond to help me with get set up with my storage unit, he explained everything very well, I loved that he called to remind me of our meeting, he was very friendly, and he went above and beyond to help me with everything I needed, with everything. I greatly appreciate it, when you have so much going on.