We needed to find short term storage for the belongings of two of our children attending the university of Minnesota. I found the storage facility to be clean, safe and in a good location. Everything is done on their phone app, including lease signing, building entry, and lease termination . I found the staff to be attentive and helpful with any questions I had.
If your reading this, and you've come searching for answers, I may not have them, but together we may find the truth. If this sounds like what your looking for (other than a new place to store your belongings) than make sure and check out the pictures ive posted with this review. Current renters only please. Oh, and before I forget, let me sprinkle in a cautionary statement to the entrepreneurial folks who manage this organization: Before you go flagging my review, just think about how much worse this could be. I mean gosh, I gave you a whole five stars more than you deserve. There are other platforms on the web, and your a recognizable brand. The right content in the wrong places and... you get the idea.
For the record- other than the bogus reviews that were planted from fake accounts, every positive comment that has been written about Kevin is totaly spot on. Kevin, im sorry that you have gotten tangled up in this mess. You deserve way better. Your one of the most approachable guys I've ever met and I instantly trusted you from the first conversation we had. I like you so much, that it is making it difficult to make rational decisions regarding this delema, and damn it, you owe me a beer for that, later! For now, just know that if things don't turn out the way you want with these people, you can come work with me, and ill never treat you like these people have.
Kevin is extremely helpful getting me a new storage unit
Kevin has been a helpful joy and made renting a joy
Great experience dealing with the front office guys. Thanks!
Kevin provided excellent service—saved my day!
Like a lot of people, I needed to get a storage unit during a hard transition in my life. I was so grateful that Kevin treated me fairly and professionally. He's always been easy to work with, and that's made all the difference for me.
Kevin is very compassionate and reasonable always.
Kevin was wonderful and knowledgeable and got me in and out quickly while giving me all of the tips about the location and gave me a wonderful price! Highly recommend!!!
Kevin is the best very helpful
Always very helpful and in good spirits! Thank you
Very professional and friendly! Always willing to help! Thank you
It's a good experience and good customer service 👌
Kevin was super helpful! He was super helpful and resolved my issue quickly. Thank you!!
I aways enjoy coming to see my Buddy!
Kevin was so helpful! He went above and beyond helping us with our complicated move and storage needs. He is so friendly and makes sure his customers are taken care of. I highly recommend Public Storage!
We recently had a major financial setback. Kevin worked with us to pay the rent to get in and remove our belongings. Without Kevin’s kindness we would have lost so many personal mementos. I recommend the Public storage on Wabash and Kevin as the best!
Kevin is the best! Public Storage on Wabash is the Storage facility you want to pick if you have Storage needs!
Kevin was nice and helpful!
Kevin is fantastic. Great in-person and phone customer service. It's nice to talk to an actual human being these days. I do not want to talk to AI or computer messages. It was great to have all my questions answered in-person. Kevin was kind enough to show me the units so I could decide which size was best. I am renting at Public Storage because of Kevin. Kevin gets 5 stars.
However, the facility itself needs a deep clean and the roof being fixed was terribly noisy. I felt bad for Kevin having to deal with all the noise while he was helping customers. Kevin represents the best of customer service and also deserves to have least two assistants for all the work he was doing to keep the facility in good shape by himself. Give this man a raise and a promotion (and extra hands to assist with the work on site!)!! Exceptional customer service is rare these days and Kevin is the best I've met in a long time anywhere.
Love my public storage and Kevin the site manager is the most helpful and efficient property manager I've ever worked with. Thank you public storage Wabash St Paul. I'm so glad the roof is being repaired! Access is easy even with construction.
Kevin was extremely helpful and made my move in very easy !
Kevin was fantastic! Helped me switch my unit to a ground floor one quickly for easier convenience for me!! Highly recommend!!! FABULOUS CUSTOMER SERVICE
Wonderful. Kevin is the man to go to. Life is Good. I recomend it.
Kevin was very helpful in helping me rent a storage unit. Thank you Kevin!
Kevin was a great help at the desk! Had issues with my rent and he solved it for me very quickly.
Kevin and Sam were absolutely wonderful and really helped me get my storage figured out. They helped me at every step and really went out of their way to make sure I was all set. I would recommend this location to everyone I know, and would give more than 5 stars if I could.
Kevin and Sam are incredibly helpful and professional. Thankful for their communication and professionalism. Will definitely recommend this location to anyone because of them.
Thank you Kevin and Sam
Kevin is Such A Nice Polite Helpful in Any Way Possible. I Thank Kevin for Working With Me At My Hardest Times. Very Understandable and will help you in Any way He Could.
Fast and easy check in. Secure facility. Nice that you can drive into the building on cold days in MN.
Kevin and Sam are kind and helpful! My new storage space is great, and I appreciated all your help. Thanks!
For over 2years & Counting Kevin Has Been Super Helpful, Reliable & Dependable...This Type of Service People Can Get use to👍....Kevin Has Always Shown Pride in His Work & Respect/Courtesy to others.... whenever i Need Help with Something or Had Questions,Kevin was Always There with Support!
I switched over from Extra Space Storage for my businesses, whom I had been with for a couple years. Public Storage does not have the most up-to-date facility, but it excels in having mobile gate access and drive-up access.
I also have to commend this location for having an amazing facilities manager. Kevin was knowledgeable, flexible, friendly and readily assisted in walking me through the process for setting up my new storage units. He has been great to work with. I was able to get my units as close to each other as possible while getting a reasonable price.
Overall, I highly recommend this facility. Happy so far!
Sure, it might not be the newest facility out there, but it's clean, secure, convenient and very well managed. Kevin in the main office is fantastic -- knowledgeable, understanding, and really helpful. I've rented a few storage units over the years now, and this location has been one of the better experiences.
Kevin and Jeanette where amazing in there customer service and person centered approach! Thank you
Very happy with the service at this location. Kevin was a great help with the setup and move-in.
Kevin was very helpful figuring out the system!
Kevin was amazing and incredibly knowledgeable and answered all our questions. I will happily recommend this location of Public storage.
Kevin & Sam were a delight to work with. They keep me coming back to this facility. You are lucky to have them, especially Kevin who I’ve known for years. Thank! Karen Clark
Entrance is weird, gotta get out twice if you can’t get the app to work. Safe place though, small lot.
Kevin and Sam did a great job
I had an incredible experience working with Kevin. He was professional, helpful and patient as I navigated through the rental experience. I am thankful for his help and superb customer service!
Kevin is always awesome! Helped reduce our rates!
Great customer service by Kevin. I'm new to renting a storage unit and the staff here were very helpful and patient with me.
The storage unit is in a perfect location for us and is clean, secure and staffed by a very helpful manager. Kevin has made things so easy for us.
Kevin was super helpful and took time to answer all my questions with patience.
Good job Kevin thank you! Always helpful
Kevin is really the best man I’ve ever met. He’s so responsible and caring for all his customers. Really appreciated everything he did!
Kevin has above and beyond service! I was checking out in a rush and he made the process so quick and easy. He also has the best prompt responses to any questions you may have. Easy, convenient and efficient here! The storage unit is also very clean. Will definitely rent here if I need to again!
Kevin and the facility was accomodating and helpful. If you need storage, contact Kevin at Public Storage on Wabash.
Kevin has been very helpful. We had some issues with our storage unit and he fixed everything for us right away. He really goes above and beyond. I would recommend to all my friends.
I Appreciate Kevin he is grate with Customer's Never had a problem. I like it here
Would recommend if you need storage between apartment leases. Kevin was great!
Kevin was very helpful and made sure I found the best storage option for me. It's a great location with excellent service.
Facilty manager is extremely helpful and accommodating. Storage close to college campus is a plus as well!
Super helpful and friendly
I got my times mixed up and forgot that the whole place (not just the office) closes at 6. I was so worried my movers wouldn't be able to get there in time, but we showed up in the nick of time and Kevin was AWESOME and let us off load into my storage unit and stay a bit after for me. Great service and I very much appreciate him staying later than normal to help me move stuff into my first storage unit.
Kevin goes above and beyond and is very helpful - thanks for all you do .
Clean facility!Very friendly staff. Kevin is the best. Such a sweetheart.
Clean and organized space, easy move in and out! Kevin went above and beyond, great customer service.
Kevin is amazing at his job and so kind. Very easy to do business here, very accommodating, always a nice vibe.
Kevin at the front desk was very kind to lend me a dolly for loading and unloading my unit
Kevin was incredibly helpful with a tough move - clean storage, great service, helpful troubleshooting and an all around good experience :v)
Friendly and helpful stuffs
Kevin was super kind and helpful. Location is always clean and well kept.
Kevin at the front takes care of every detail and leaves you with absolutely zero questions when you leave. Incredibly helpful, friendly, and thorough! Thank you again Kevin!
Smooth and easy process, and Kevin is great to work with! Super helpful and friendly. 5 star experience
Amazing move-in experience! Kevin is awesome and super helpful.
Kevin has taken so much care and time.
Initially i had been misinformed as to the meaning of temperature conditioning. Kevin clearly explained it to me and made sure I got a unit which met my needs. I feel confident and secure. Thank you Kevin!!
Once again, Kevin at public storage saved the day. He helped me to learn how to pay via app and was helpful in explaining the charges.
Ben and Kevin were super helpful and courteous helping me switch locks and consider the right sized unit for my needs.
Kevin goes above and beyond to take care of your needs.
Kevin did a Great job for my first time doing this. Sam was helpful too! Thank you guys!!!
Kevin went above and beyond to make sure we got 2 storage units next to each other and at a great introductory rate. Personable and honest, thank you!
Kevin and Jeanette were super helpful. Great job!
I was nervous about renting a space, but thanks to Kevin, who was patient, sweet, and awesome. He honestly made it a breeze with laughter.
Thank you, Kevin, for the help.
This location is wonderful. The units are clean and hallways well kept. Getting set up was very easy especially with the app but most importantly Kevin was super helpful and really worked with me to help me get the space I needed. I almost went with another company but it was Kevin’s helpful and kind demeanor that sold me on this unit in the end. Thanks Kevin!
I can start right away by saying that Kevin saved my bacon! I won’t go into detail, but it was a very difficult situation and I was at the end of my nerves and the business was officially closing, but Kevin just kept really patient and helped me to get sorted out to where I wasn’t worried about anything at the end of the whole process! I can say that because of him I would choose this business (even at higher prices) because you get someone who knows how to run a business and still take care of customers and that’s not always easy; especially in my case! Kevin got me sorted out so that I was able to get a better storage unit and then trusted me to hold up an agreement (which I will honor)! So I really am grateful he put a deal together that I could still afford in the end, because Thais was a fragile time for me when I was literally starting to count the dollars I had left in my checking account! So if your looking for a storage solution search no further and you can sleep better knowing there are professionals there who can provide great solutions if you ever get into a situation!
Kevin was so Helpful And Respectful And Most of All Has Good Patience. And Also Amazing Energy.
Luckily, we found this facility to store our motorhome after a bad experience at another storage company. We appreciated the spacious parking area that enabled us to safely drive our motorhome in and out. In addition, the facility is conveniently located just off I94 near the Minneapolis/St. Paul border. Security is good with high fences and limited access hours. We would certainly use this facility again. Staff were always helpful and available.
This place is not the greatest as a whole.But the property manager Kevin is a good human being and a very helpful and is knowledgeable about his job
This location is run very well. Each garage is prepped and ready for the next renter with lock/key and insurance options. Kevin is easy to work and knows his job. He really cares about his customers and business. Also, he helped me get the best rates possible for the two garages I'm renting. I highly recommend this Public Storage.
Kevin, the property manager is exceptionally helpful! I had accidentally left some of my belongings outside my storage unit, and Kevin went the extra mile by reviewing the extensive security footage, contacting individuals who had visited the storage facility that day, identifying them, and successfully recovering my items within a day. Among these belongings were sentimental items, and I am incredibly thankful that I was able to retrieve them with Kevin's assistance. Thank you very much!
I worked with Joslynne at the Wabash location in st. Paul. She went above and beyond. She showed me how to find my unit, helped me locate a cart for my items and just was wonderful to work with. I would highly recommend her and public storage to anyone I know. Thank you again Joslynne for just being there!!
Jocelyn was great to work with as we were exhausted from our move, and helped us get two units next to each other. Kevin was great at communicating for our move out. Overall a great experience.
Great customer service!!
Kevin was super awesome and accommodating. He contacted me to alert me of my move out date when I had a gazillion things on my mind so I wouldn’t be charged another month. Grate place!!
Kevin was very helpful with my rental. Excellent service.
Friendly, secure, various forms of storage. Temp control option, vehicle rv boat etc storage. Not 24 hour access but thats balanced by excellent customer service.
Kevin was extremely helpful and knowledgeable. I was in and out in no time. He even waited for us to arrive! Really glad we chose Public Storage on Wabash!
I had the best experience with the sweetest guy, Kevin😄
Very nice store and the management team was FAB!!
What makes this place 5 stars is the people that work there. Kevin is one of the most genuine people who you can tell really cares and tries to help you out any way he can. When I moved in he had a young blonde kid show me around. He was very helpful in explaining everything and the different doors and even where the dolleys are. These guys are the kind of employees that make lifelong customers, and I hope the upper management knows this and treats these folks good
Kevin was amazing. He was extremely helpful, he got us in a unit that fit our needs well and walked us through the process expertly.
Currently renting two units. Love this place. I like how the app can open the doors and gates, very convenient. The freight elevator and huge flat beds are awesome. Kevin has been very helpful.
My experience has been satisfactorily special. Thanks to your manager Kevin, a great person, very responsible, good treatment, he made me feel at home, it is definitely the best option to store and receive 5-star treatment. everything very clean and organized, the phone application is very friendly making the whole experience very convenient and easy. My best wishes for this place and that in Kevin's hands I know that every day will be better!
Had a great experience here! Kevin is very helpful and accommodating :)
Storage at this place was easy and convenient. Spoke to Kevin at the front desk, and he was very helpful in getting me the help I needed!
Kevin was so professional. He navigated me thru the process of moving out. On time also for the appointment. 5 stars
Thanks to Kevin at the front desk we had a great experience at this location. I’ve used Public Storage several times in my life and this has been the most memorable again thanks to Kevin who helped my wife and I thoroughly.
The staff is Amazing an very helpful. Kevin Made my moving experience With public storage Very easy. Whenever I need storage this is the place to go.
I had an excellent experience at this place. Kevin was super accommodating. He worked with me and told me everything I needed to know upon move out. Highly recommend. He will take care of you, and will do his part to make sure things are as pleasant for you as possible.
Thank you so much!!
We had a great experience at this Public Storage. My wife and I needed to re-organize and pack up the belongings in our unit--a hard task that took multiple days. The manager, Kevin, went out of his way to be helpful and understanding. He answered every question we had, sold us some last minute packing material that made a huge difference, had a great sense of humor, and made what could have been very stressful into a very positive experience.
Great service from Kevin - got me exactly the space I needed. Thank you
A great place for storage. Setting up an account and making monthly payments is super easy. I never had any issues accessing my unit, and loading things in and out was a breeze thanks to the elevators and carts they have on site. The conditions of the space are good. I would certainly use this location for any storage needs in the future!
Great setvice kevin was great guy
Great place ,good ,clean area for storage,even better price then others,great staff if need help.
Great storage space and excellent help. Kevin was inviting, professional, and kind. He answered all my questions and more as well as accommodating quickly on a last second change for my storage unit needs. Excellent service and great building with easy access. 10/10 would store again
Great place, Kevin who helped me in the office did a great job. He is friendly, knows his job well and even went the extra mile to make sure me and one other customer were all set at our lockers. He even pushed the cart when he was showing me where to go. Very clean and secure. Anyone who rents here should be very happy. Kevin deserves a raise and bonus! Thank you for all of your help.
I won a storage at this facility and have to say this place is very clean and nice. The guy Kevin who was working was very helpful and so nice. It was a great experience I would recommend this facility to everyone. Thank you Kevin!
Kevin was Awesome to work with keep up the great work 😘
Kevin really helped me out.. he answered all my questions and was very informative. I’ll only do business at this location because of him… if you go here ask for Kevin…
Kevin was the best.. he always kept in contact with me about my unit.. great potential to move up, he should be a manager if he’s not already..