Terry was a great help for us, he knows customer service is the number one thing all customers are looking for. He was very helpful with the information we were needing help with. Highly recommend this guy.
Terry was very very helpful!
Terry is a fantastic manager no matter which location you go to. Fantastic player!
Terry was amazing so helpful..
Terry was extremely helpful with getting me setup with a 10x20 unit!
Terry was extremely helpful
Awesome staff and great prices on units. Rented spaces here multiple times.
Terry and Alina were friendly and professional
Prompt and quick service.
Great job Terry was great
Terry was Excellent! And very helpful
Connor was SUPER helpful and patient!!!!
Terry did a great job of getting a unit transfer completed in a timely manner.
Stopped into your Lakeville location today for a couple issues and had an incredible experience with your manager Terry today. He straightened out ALL of my issues today, Terry was very professional and personable. Great employee! Larry
Terry was great. Lots of info and great help!
Want to share that your employee, Terry, at your Lakeville site is outstanding in customer service...a joy to work with...so grateful for his help..and being there
Terry is awesome. Thank you for your excellent service!
Great customer service and accommodation! Super friendly and caring!
Terry at the Heron Way Lakeville location is absolutely awesome! Very knowledgeable and professional. Very pleased with the Lakeville location staff! I would highly recommend Public Storage.
Easy to work with . Helped me with finding the right size Great to work with
Really satisfied with this storage facility. Clean with secure and easy access with app. Good prices and first time rental deals. Terry was extremely helpful and provided above and beyond customer service.
Terry is very helpful! Appreciated him on a chaotic day of moving. Thanks Terry!
Great experience with Terry, the manager, at this location. He was very helpful and quick when I set up the parking spot while in Texas and very quick when I arrived as I needed to catch a flight. Thanks Terry!!
Terry was great! Took time with us and explained everything. Made the rental process easy. Great experience.
Nice employees, very helpful
Terry at the site was a great help and answered all my questions.
This facility is new and immaculate. I wanna recognize Terry who stayed late because I was coming in from out of state and was delayed because of road construction he was fabulous. We appreciate it.
Service today was fabulous and Terry made is so easy!
Terry was great! He called to alert me about a concern with my unit. When I arrived he came with me to the unit to check it out and be sure I had all of my questions answered. Terry was professional, thoughtful and easy to work with.
Excelent Customer Service
Terry was great. He took the time to set me up with my storage unit very professionally.
Knowledgeable and personal able made it very easy for me! Thanks Terry
He was very pleasant to deal with. Knowledgeable of what he does, and a nice man.
Wonderful and quick service!
Terri was so kind and helpful. Will definitely recommend lakeville public storage to others
Teirra did a great job getting me set up with a new unit. First time needing a storage space and she made the process so easy. Explained everything, let me know monthly fee and conditions. Left knowing everything I needed to! Thanks Teirra!
Tried online, but somehow received the wrong size. After speaking with Alice she was able to quickly get me squared away
Alice was incredible! So very helpful in deciding what unit we should go with and she was an absolute delight!
Tierra was extremely helpful and patient!
Rep was terrific and helpful! Easy and fast service! Use them!
Alice was a great help. Good facility.
First time renting a storage space and it could not have been a better experience. Alice was so knowledgeable and helpful. Highly recommend.
Alice was so good to work with! She’s very knowledgeable and friendly.
Stopped into Public Storage and was assisted by Gwyneth who was super friendly and really helpful, I’m condensing two houses into one, but wanted to save some furniture for the kids who will be graduating soon and likely need the furniture in the future but couldn’t decide what size would work best, after walking the facility and with Gwen’s help we got just the right size and excited that it’s indoors and easy to access thanks for the help!!
I don't normally do these but Alice, the office manager was so helpful I felt the need to post about my great experience. Thanks Alice
I recently moved in, Teirra is very helpful!
21002 Heron Way MN Lakeville
Alice in the management office is a pleasure to work with.
Alice is very accommodating and responsive! Wonderful to work with!
Alice was very helpful in showing us around the property and helping us get what we needed. Very friendly service!
Alice was a wonderful help! Thank you!
Alice is great to work with
Alice worked with me in the Lakeville location. She was great help. Kind, friendly, and time efficient! I would recommend her all the time!
This location is an excellent placefor storage. Teeirra was an absolute professional, and went above and beyond in making sure I was happy with my accommodations/ storage unit and service was exceptional. They do a great job. Also love the app makes it very easy to get in and out.
Good customer service from Alice she’s great and good Space would highly recommend
I was in this past Saturday and Alice was extremely helpful. Its customer service that is really hard to find these days. Thank you Alice!!!! I highly reccomend this location. Other staff members are also great at this location.
Alice was so informative and helpful. Wonderful customer service. We will be very happy with our storage facility. Thank you Public Storage and mostly THANK YOU ALICE.!!!
Alice Wheeler at the Lakeville Public Storage was very helpful in getting me set up with my space. She made the process a pleant experience. If you are looking for Public Storage....Give Alice a call! Thanks Alice and God Bless!
The man inside was very helpful
ALICE IS AMAZING! She goes above and beyond everytime!!!
The manager Alice is awesome. She rules and is very helpful public storage so overall sucks too expensive and not very lenient with fees. Also could be better secured but the people here are good people.
Steve from the front desk went above and beyond to give a great experience. He made set up for the new unit quick and easy, helped us clear snow to access our unit, and even came to check on us again when we've visited our unit on other occasions. This man is the best, super personable, and he deserves a raise. Beyond that, the unit was clean and in good shape, and it's been serving it's purpose well. The app for the gates has also been very handy.
Teirra was great. Outstanding customer service and very professional and answered all our questions. Location was very clean and well maintained.
Very clean and quiet, definitely a safe place to store your priceless or valuable belongs
Tierra made it easy to find and rent a storage unit! She was so kind and helpful. I am please with the service I received.
Andrew was very helpful. Customer service was great, enjoyable place to store your belongings.
Tyler and Drew were so amazing!! This process was really easy!!
I've only been a customer for 1 month but man am I impressed thus far. I was able to rent the space online and didn't have to be in person for anything. The app makes opening gate easy and facility is clean and easy access. Only suggestion would be to have better signage on outside buildings. Wasn't easy to tell which building my unit was located in or best place to unload belongings.
Andrew was great and answered all our questions in a professional manner while being very personable. Definitely a keeper!
Jessica did a fantastic job helping us secure a unit!
The Public Storage was so clean and well maintained. Alice in the office was just wonderful to work with. She went through all the paperwork and sold us everything we needed. Just a great experience in a tough time for our family!
Jessica was very helpful. It was a great experience for me and my family.