Save Impression

Address

3610 Hopewell Rd
Louisville, KY 40299

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

502-632-7379

502-632-7379

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

502-632-7379

502-632-7379

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 35/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 35/mo $70
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 90/mo
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 90/mo $ 90
    Hurry!
    Limited availability

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
Self-Storage Near Louisville
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 364)

February 29, 2024
Google Public Storage Lyndsay Hall
February 29, 2024
Google Public Storage Kenny O
February 21, 2024
Google Public Storage Kimm Meek
February 17, 2024
Google Public Storage nick christopher
February 15, 2024
Google Public Storage Hi There
February 15, 2024
Google Public Storage Melissa Hardin
Great service
February 11, 2024
Google Public Storage Olivia Mills
Great experience here, the staff was so helpful and kind!
February 9, 2024
Google Public Storage Lisa Spears
February 8, 2024
Google Public Storage Kye Smith
February 6, 2024
Google Public Storage barbara schmitz
February 2, 2024
Google Public Storage jamie rocco
Great to work with clean location.
February 1, 2024
Google Public Storage Wayne B
January 31, 2024
Google Public Storage Drew Probus
January 28, 2024
Google Public Storage Bridgette Talley
January 28, 2024
Google Public Storage JUSTIN BVCK
January 27, 2024
Google Public Storage Nancy Lichwa
January 25, 2024
Google Public Storage Christopher Scrufari
Helpful friendly service. Very clean facility. Even the property accessible bathroom.
January 25, 2024
Google Public Storage Daniel Marin
January 23, 2024
Google Public Storage Matt Stegemann
January 3, 2024
Google Public Storage Megan Jackson
Mary is awesome!!! Great help!!!! Go see her! Thanks Mary
December 27, 2023
Google Public Storage Sabrina Abernethy
December 27, 2023
Google Public Storage usmc117 Rice
Mary was an outstanding receptionist/location manager , answered all out questions in a timely manner with great manners and knowledge
December 26, 2023
Google Public Storage rita yates
Mary is very great.
December 22, 2023
Google Public Storage Alan Thompson
mary was very helpful
December 22, 2023
Google Public Storage Michael Morris
Mary was a great help in finding a unit that would work for my car
December 22, 2023
Google Public Storage Teresa Shehan
Mary is great. Very helpful.
December 21, 2023
Google Public Storage Sarcastic Storage Stacker
Mary is very friendly.
December 19, 2023
Google Public Storage Beckie Hoffman
Mary is great!
December 8, 2023
Google Public Storage Joe Kelley
December 5, 2023
Google Public Storage Kyle K
November 27, 2023
Google Public Storage Leslie Capps
November 20, 2023
Google Public Storage Jordan Mckenzie
November 19, 2023
Google Public Storage Robert Ciszewski
November 18, 2023
Google Public Storage Sheryl Sago
November 17, 2023
Google Public Storage Dan Szczecinski
November 16, 2023
Google Public Storage Kelli Killmer
Mary is great!
November 15, 2023
Google Public Storage Lynn Lawson
November 12, 2023
Google Public Storage Jenna Hardin
November 12, 2023
Google Public Storage Danny Schmidt
She was super sweet and helpful. Highly recommend the service
November 12, 2023
Google Public Storage Kenny Tapp
November 9, 2023
Google Public Storage Michael Smith
November 8, 2023
Google Public Storage scott g
November 4, 2023
Google Public Storage Thomas Smith
Mary is great.
November 1, 2023
Google Public Storage Kam Taylor
October 12, 2023
Google Public Storage Carolyn Fresh
October 12, 2023
Google Public Storage William Yeager
October 8, 2023
Google Public Storage Travis Conely
Mary is always very help. The property is always clean. Good location. Thanks.
October 7, 2023
Google Public Storage Sean Pinnock
October 6, 2023
Google Public Storage Brent S
Wonderful experience. Love the prickly pears.
October 4, 2023
Google Public Storage lou Goings
Mary is great and very helpful!
September 30, 2023
Google Public Storage Cathy Smith
September 30, 2023
Google Public Storage Brianna Smith
Mary was awesome she helped me with my storage rental needs will for sure use this location again
September 29, 2023
Google Public Storage Anthony Clark
September 29, 2023
Google Public Storage broughttoyouBuy
September 28, 2023
Google Public Storage Michael Parsell
September 22, 2023
Google Public Storage Isis McDonald
September 22, 2023
Google Public Storage Jordanlordzero T1IX CLAN
Good customer service
September 20, 2023
Google Public Storage Doug R
Sarah did a great job.
September 16, 2023
Google Public Storage Ron Peterson
August 31, 2023
Google Public Storage Jason Wade
Mart was very helpful when deciding what size unit was needed look forward to renting from them
August 29, 2023
Google Public Storage Nick Brown
Wonderful service
August 29, 2023
Google Public Storage Tabitha Westfall
Mary was amazing and helped me, very sweet, very knowledgeable, very helpful.
August 27, 2023
Google Public Storage Kelsey Mcgaughey
Great service
August 26, 2023
Google Public Storage Tiffany Martin
August 19, 2023
Google Public Storage Tim Rothrock
August 5, 2023
Google Public Storage Greg Murphy
Awesome service!
August 3, 2023
Google Public Storage Shannon Duffield
mary was so sweet and so friendly, love her welcoming demeanor! thank you so much
August 1, 2023
Google Public Storage Ronald Bakus
August 1, 2023
Google Public Storage Todd Pike
July 30, 2023
Google Public Storage Nathan Anthony
Nary was certainly gellc
July 30, 2023
Google Public Storage FLexIN LoKE
Helpful as can be.. friendly staff that had no issue answering our questions updating from my previous review. the staff goes above and beyond. even out in the heat ive seen ms. mary doing her best to make sure the property is always clean. always helpful.
July 30, 2023
Google Public Storage Richard Feil
July 29, 2023
Google Public Storage Kevin Peak
July 28, 2023
Google Public Storage Robert beavers
July 25, 2023
Google Public Storage Stephanie Philpott
July 25, 2023
Google Public Storage Haley Spink
Great experience! Was glad for management and their close help. Azora made the experience better! Thanks Public Storage!!
July 21, 2023
Google Public Storage KJ
Great service…Mary is very helpful!
July 20, 2023
Google Public Storage Eric Hedges
Mary was very helpful and friendly.
July 20, 2023
Google Public Storage Rodney Poston
Mary was great.
July 13, 2023
Google Public Storage Bob West
July 12, 2023
Google Public Storage Paul Mitchell
Amazing clean facility and Mrs. Mary is excellent employee who was helpful. They went above and beyond to help me out.
June 30, 2023
Google Public Storage Janet Whelan
June 30, 2023
Google Public Storage Denise Spratt
June 29, 2023
Google Public Storage Betty Twyman
June 17, 2023
Google Public Storage Glenn Wathen
June 15, 2023
Google Public Storage Cheryl Vandiver
June 12, 2023
Google Public Storage Rachael Brate
June 11, 2023
Google Public Storage Rebekah Lee
June 6, 2023
Google Public Storage Steven Spencer
The person on duty(Azora) was very helpful and knowledgeable when I stop by today. I would recommend Public Storage to everyone. Thanks for your help Azora
June 2, 2023
Google Public Storage Shelli Rasmussen
Mary was awesome!!! That’s all I am going to say. 😁
May 31, 2023
Google Public Storage Linda
Mary was very friendly and helpful!
May 31, 2023
Google Public Storage James Wells
May 28, 2023
Google Public Storage Kim Beck
May 28, 2023
Google Public Storage Janice Baldridge
May 24, 2023
Google Public Storage Tiffany Phan
Mary provided me great customer service. The door at my rented unit didn't fit my commercial frigs. Mary helped me to find other units. Unfortunately, Public Storage didn't have any bigger unit for the frigs. Mary went above and beyond to help my find other unit by calling different Public Storage locations. She even called Extra Storage company to help me to find a bigger unit. I highly recommend Public Storage.
May 24, 2023
Google Public Storage James Mays
Great staff! Mary was very helpful, nice, and extremely helpful.
May 19, 2023
Google Public Storage L Richardson
May 18, 2023
Google Public Storage FrOsT Playz
Mary was very helpful with finding another storage space.
May 11, 2023
Google Public Storage Chuck Barnett
April 26, 2023
Google Public Storage Lisa Hayden
Mary was great.
April 25, 2023
Google Public Storage Victor E. Ortiz M.
April 23, 2023
Google Public Storage Kelly Popham Jr
April 23, 2023
Google Public Storage Jason Wade
April 22, 2023
Google Public Storage Caleb Hardin
April 22, 2023
Google Public Storage Brigitte Lococo
April 20, 2023
Google Public Storage Christopher Gardner
Mary was absolutely fabulous.
April 15, 2023
Google Public Storage Tom Lay
April 14, 2023
Google Public Storage J S
April 8, 2023
Google Public Storage Courtney Renn
Mary was so sweet and helpful in helping us find our unit. We have always had a good experience at this Public Storage and the staff is always kind and professional.
March 30, 2023
Google Public Storage Anthony's Roadside
March 30, 2023
Google Public Storage david rougeux
March 30, 2023
Google Public Storage Glenn P Dalcourt II
Mary got me setup really quickly and I'm good to start moving things into my space.
March 10, 2023
Google Public Storage Kurtis Fultz
March 3, 2023
Google Public Storage Edgar Rodas
Mary was great
February 25, 2023
Google Public Storage James Southerland
February 25, 2023
Google Public Storage David Gimbel
Fast and professional. I’m a returning customer happy with my current and past experience. A safe and secure place to keep your belongings.
February 11, 2023
Google Public Storage Michael Kennedy
Mary was amazing. This place is the peak of security and ease of use.
February 6, 2023
Google Public Storage david thomas
Kaye did a great job. She was polite and efficient.
February 3, 2023
Google Public Storage Yackii Guerrero
February 3, 2023
Google Public Storage Austin Mocco
Mary was awesome and helped us with everything!
February 1, 2023
Google Public Storage Kristine Hubbard
Very quick and easy process to Rent a unit. Mary was very friendly and helpful.
January 28, 2023
Google Public Storage Will Singleton
Mary was very helpful
January 28, 2023
Google Public Storage John Evans
Mary was a great and a big help.
January 17, 2023
Google Public Storage Mike Holston
Mary was friendly and helpful.
January 13, 2023
Google Public Storage Michael Vest
Mary was friendly.
January 12, 2023
Google Public Storage logan goldsmith
Mary was a big help
December 27, 2022
Google Public Storage Artico Games
The manager is really awesome, when my key snapped she helped me try every way possible to get in, and helped me get a smith to get it open.
December 14, 2022
Google Public Storage Robert Holder
Marh was great.
December 10, 2022
Google Public Storage ALex Mcclaanahan
December 10, 2022
Google Public Storage Dakota Brown
December 9, 2022
Google Public Storage Kim Funk
December 7, 2022
Google Public Storage Preston Banks
Mary provided me great customer service by showing me a unit and answering my questions. I felt very good confident in doing business with Public Storage.
December 3, 2022
Google Public Storage Haybe Kuragami
Mary helped today, fast and polite
November 23, 2022
Google Public Storage Jim Deweese
November 23, 2022
Google Public Storage Marshall Hadley
A little pricey good place to store your goods.
November 21, 2022
Google Public Storage James Smothers
November 13, 2022
Google Public Storage zach rogers
October 21, 2022
Google Public Storage Thomas Moore
Mary was very helpful
October 20, 2022
Google Public Storage Brenda Henderson
So extremely helpful!! Experience was actually enjoyable!! Thank you Mary!!😊💕
October 17, 2022
Google Public Storage Tedra Smith
October 11, 2022
Google Public Storage Mom2.0 Broussard
Mary was a pro at helping us get our storage setup.
October 11, 2022
Google Public Storage Jerry Mayes
Always so clean and professional!
October 6, 2022
Google Public Storage Amber Ferguson
Mary was friendly and answered my questions.
September 29, 2022
Google Public Storage Phyllis Eichberger
Mary and Brandie are very efficient, competent, and friendly as they run the best Public Storage in town. Well done!
September 21, 2022
Google Public Storage Teresa Shehan
Manager of this property is the best. She is professional and very thoughtful. Great pleasure to me to have someone that cares and appreciates me as a customer!
September 11, 2022
Google Public Storage Adam W
Brandie helped me with the billion questions I had. She's great!
September 6, 2022
Google Public Storage James Mcgee
Great customer service great person to deal with Bea is awesome thanks for your help with the last min storage
September 6, 2022
Google Public Storage Bea Golden
Been at this place for 4 years and its still going strong. Great staff. Mary and Brandie are awesome.
August 26, 2022
Google Public Storage Courtney Gritton
This property is probably the cleanest storage facility I’ve seen. The manager on site Brandie, was more than helpful, she was friendly and thorough. She made sure my needs were taken care of and that I had the right products to keep my belongings safe. I will go to her every time! Thank you Brandie!!
August 23, 2022
Google Public Storage Rae Chill
Brandie was a great help, was super polite while I was looking for a unit! 10/10
July 26, 2022
Google Public Storage brett lazarus
Bea was very helpful and very professional. She help me understand everything I need. I will recommend this facility to everyone.
July 26, 2022
Google Public Storage BigT Riggs
This is a great storage joint. Bea will take great care of you. Highly recommended
June 26, 2022
Google Public Storage Sarah Oliver
Brandi was super helpful getting any and all information I needed on size and pricing. Super friendly and happy to help. Didn't feel rushed or that I was an inconvenience.
June 13, 2022
Google Public Storage Moni Ion
Brandie is wonderful and very helpful with everything. I greatly appreciate her willing to do her job and assist in any way! - Emily Beltchev
May 26, 2022
Google Public Storage Scott Dudek
Mary was great!
May 21, 2022
Google Public Storage daniel baldacchino
May 20, 2022
Google Public Storage عبدالله الزواتي
May 18, 2022
Google Public Storage Susan B
Mary & Brandi very friendly , extremely happy to see customers.Very satisfying.
May 16, 2022
Google Public Storage Terry Henson
Great service and staff!!
May 15, 2022
Google Public Storage Jason Wade
May 14, 2022
Google Public Storage Don Johnson
Service is excellent. Very professional and the entire complex is extremely well run.
May 2, 2022
Google Public Storage Charles Donnelly
April 29, 2022
Google Public Storage George Duffy
Mary was great
April 25, 2022
Google Public Storage Amy Keown
April 23, 2022
Google Public Storage Renee Lord
Mary was really wonderful!!
April 23, 2022
Google Public Storage Darla Armstrong
Mary was very nice and an awesome ladyto speak with... she was superb to work with. I am very pleased she helped my sister out so well.... she was amazing!!!
April 22, 2022
Google Public Storage Dewayne Bland
Mary was great.
April 12, 2022
Google Public Storage Joseph Voss
Was on-site to make repairs to roof Mod on duty mary was very helpful and showed us everything we needed to see
April 5, 2022
Google Public Storage Tony Reed
Mary customer service was great she answer all my questions and allow me to tell her my concerns thank you ms.mary you rock
April 4, 2022
Google Public Storage Kay Harmon
April 1, 2022
Google Public Storage M J
Mary has been absolutely WONDERFUL! Her patience and help in finding another unit for me thats close to the one I already have has been amazing! I'm truly grateful!
March 30, 2022
Google Public Storage William Asberry
Brandie and Mary help me my Issue in a handle it professionally friendly and they help me out they deserve a five star
March 27, 2022
Google Public Storage B G
I need to get a second unit that is located near my current unit so I stopped by the office and Mary was great. She found the 2 closest units of 2 different sizes and drew me a "map" to show me where they are located in proximity to my current unit. She was very, very helpful and nice, too.
March 26, 2022
Google Public Storage Joshua Adams
Mary and Brandi were great. Super easy process to rent and access.
March 21, 2022
Google Public Storage Autumn Milner Stoner
March 21, 2022
Google Public Storage J Reeves
very helpful and friendly workers
March 21, 2022
Google Public Storage Stacey Staples
March 21, 2022
Google Public Storage Lee Staples
March 21, 2022
Google Public Storage Scotty Risen
March 21, 2022
Google Public Storage MsRougeux
February 27, 2022
Google Public Storage Kellie Logsdon
Mary was very helpful!!!
February 14, 2022
Google Public Storage Donnie Kuster
Brandy is nice and very accommodating! I like renting my storage spot here!!!
February 13, 2022
Google Public Storage Sean Browne
February 10, 2022
Google Public Storage Tiffany Martin
February 9, 2022
Google Public Storage Kelssea Reid
February 8, 2022
Google Public Storage Jon Tipton
I called and spoke with Brandie. She was super helpful and went out of the way to answer all my questions!
February 8, 2022
Google Public Storage Jennifer Gregg
I called and Brandi answered the phone and was very professional when she answered the questions I had! Very kind lady and treated me with the upmost kindness. Thanks Brandi
January 28, 2022
Google Public Storage Rose Michal
Mary was so very helpful, and kind.
January 27, 2022
Google Public Storage calland 7112 (A. Calloway)
The worst storage place ever. Some locations are better than others. But overall it's a racket. 7 days late, late fee. 14 days late, they charge a lien fee for an attorney. 20 days late your lock is cut off and more fees. By the 30th they've already assessed the value of your locker and auctioned your belongings. No 1 on-site more times than not.I would recommend anyone besides this rip off company.
January 17, 2022
Google Public Storage jeff Wilhoite
Public storage is a great place to do business with. Brandi is very helpful and very good at her job. Answers any questions and promptly takes care of any issue that may come up. 5 stars
November 19, 2021
Google Public Storage Phelin Grimwolfe
I called in with a few questions, and the call was answered very quickly. The person I spoke to, Brandie, very very polite and extremely helpful. Thank you Brandie for answering all my questions.
November 17, 2021
Google Public Storage Brian Grimes
Brandie was pleasant and super helpful. My experience was smooth and positive. She helped me choose the perfect sized rental unit, and had me ready to go to start loading quickly and without hassle.
October 23, 2021
Google Public Storage darrel whiteley
Very flexible, excellent customer service, got exactly what I needed.
September 12, 2021
Google Public Storage rick castaneda
Brandie, the property manager at this location, was VERY helpful and friendly. She even found me a unit at a property closer to where I live. Would definitely recommend this location to anyone needing a great storage rental experience.
September 10, 2021
Google Public Storage Diana Bartlett
The location was perfect and the grounds and Units are immaculate. Best Customer Service ever! Brandie you are fantastic and I really appreciated all of your help.
August 29, 2021
Google Public Storage KAthy Hall
August 28, 2021
Google Public Storage NEIL RIPPINGALE
Brandie was very helpful and professional in securing my storage unit. Great information and made the process very easy. Really appreciate all the help.
August 26, 2021
Google Public Storage Maggie Smith
I had the best experience here! I was able to rent my unit and move my stuff in with no problems! Very streamlined and staff was phenomenal.
August 10, 2021
Google Public Storage Doug Larkins
Rented our third and last unit today to continue storing as we sell our home and prepare to move in our new one. Brandie has made this a simple process each time. Our units have been extremely clean as well as entire property. She always returns my calls and is very helpful. Runs a very good business.
July 30, 2021
Google Public Storage S Hendrix
Brandie was extremely helpful and the process was super easy!
July 7, 2021
Google Public Storage Nobody Nowhere
Brandy(or Brandie?) Helped me get a storage unit. Since then, every time I've been there, she's always doing some cleaning, or the customers she is with are always smiling. I go up there somewhat frequently since I moved to a smaller place and alot of my stuff is I storage. She's always happy to help with billing questions or gate codes. 10/10 in my book.
June 12, 2021
Google Public Storage Carmen Rodriguez Clinchard
Very clean facilities, great service! Brandie was so helpful in getting me set up for my unit. One happy new customer here!
May 30, 2021
Google Public Storage Aubrey Smith
Had a great experience working with Vanetta. She made it quick and easy to get what I needed. Thanks Vanetta!
May 28, 2021
Google Public Storage Jim Fisher
Had a wonderful experience securing storage space. Brandi’s the property manager is top notch.
May 26, 2021
Google Public Storage Kevin Payton
Brandie is awesome. Explained everything in total detail while my 2 boys were running around everywhere she had nothing but 100% patience with us and them. I look forward to doing business with her in the future. Thanks Brandie
May 16, 2021
Google Public Storage Diane Metcalf
Brandie is great! She helped us get all set for our move!
April 28, 2021
Google Public Storage Alyssa Kline
Brandie is great! Goes above and beyond to ensure her customers are taken care of!
April 28, 2021
Google Public Storage Lucas Pound
Brandie made quick work of my storage meeds. The facility is clean, well managed, and conveniently located.
April 28, 2021
Google Public Storage John Singh
Brandie is a storage superstar! My company uses this facility to store our equipment, so we are in and out several times each week. She is always happy, accommodating, and has definitely secured our business.
March 27, 2021
Google Public Storage Dynell Stewart II
March 26, 2021
Google Public Storage Wes Herron (Wes)
March 19, 2021
Google Public Storage Mo Hussein
Brandie is the best! The service was impeccable and easy. I really appreciate her help. Great job Brandi! Thanks!
March 19, 2021
Google Public Storage Don Cassidy
Branding was outstanding. Very knowledgeable and helpful.
March 3, 2021
Google Public Storage E G
Brandie is the BEST!! She is always available, friendly, and her response time to any question or concern I've ever had is amazingly fast. The property (Hopewell Road) is very clean and secure. The climate controlled units are easily accessed and vehicles/trucks can pull up very close to the units so you don't have to haul your stuff for a long distance to pack/unpack. It is also conveniently located just off of 265 and Taylorsville Road so you don't have to fight "in-town" traffic. I've had a unit here for a year now and will continue with Brandie as long I need a unit. Also, my sister has had a unit here for for about a year and a half.
January 9, 2021
Google Public Storage etherton1200
Been renting here for years and have not had any issues. Great customer service from Brandie. Place is always clean and well maintained.
January 5, 2021
Google Public Storage Michael Brown
The property is well maintained, it was easy to rent my unit and the staff was great with following up as well as pleasant to interact with 👍🏽
December 15, 2020
Google Public Storage Joshua Beld
December 2, 2020
Google Public Storage James Bruce1
I just bought a new boat and needed a place close to home to store it for the winter months, instead of going online I decided to stop by the facility, I'm glad I did because the unit I was looking at wouldn't work. Brandie the manager worked with me to find the unit best for my needs, in the future if I need to store anything that's where I'll go. Thanks Brandie
December 1, 2020
Google Public Storage Stan Martin
Stopped by to view the facility. Brandie was friendly and extremely helpful.
November 19, 2020
Google Public Storage Nexxus Rayne
October 25, 2020
Google Public Storage Rooster
Brandie was knowledgeable, professional and very helpful
October 19, 2020
Google Public Storage Daniel Puckett
Brandi answered all questions knowledgably and politely.
October 17, 2020
Google Public Storage Duane Cox
Brandie was very polite and helpful. She answered all my questions.
October 11, 2020
Google Public Storage Will I Or Will I Not?
Brandie was great to work with. She knew what i wanted before i did. She was professional, kind and patient.
September 26, 2020
Google Public Storage Christina Maria Wendt
Edit: Vanetta is very helpful. Every time we’ve had issues she’s helped resolve it. We’ve had no issues with our storage except for price increases. We are only moving out because we have a place to live and don’t need storage anymore. Brandie is still amazing at her job. We just vacated our unit because we got a different house and Brandie made our check out super easy. She is great and deserves more than the 5 stars that I can put here. To anyone looking for a storage unit I would highly recommend Public Storage on Hopewell Rd.
September 8, 2020
Google Public Storage Donna Fuhs
Van Etta was extremely helpful and pleasant. Stopped in first thing Tuesday and was greeted with a smile. She assisted me with all my questions and showed me around the facility. One of the cleanest facilities I have visited.
September 8, 2020
Google Public Storage Deb Swetnam
Brandie was more than helpful. She went above and beyond to make sure I knew the right things to do.
September 8, 2020
Google Public Storage J0hn Joyner
September 5, 2020
Google Public Storage westicular
Brandie took great care of us, and was able to find a storage solution for our huge truck of stuff!
September 4, 2020
Google Public Storage Jerry King
The mangers at this property is very customer friendly
August 29, 2020
Google Public Storage Tyler
August 24, 2020
Google Public Storage Faye Montgomery
Vanetta gave me five start service.
August 24, 2020
Google Public Storage Karen Wright
Great customer service very clean property
August 24, 2020
Google Public Storage Tonya Moore
At this property I got great customer service thanks to the managers.
August 24, 2020
Google Public Storage derrick cason
Venetta was very nice i left my mask at home and she provided one and the service was quick and easy
August 22, 2020
Public Storage Patricia Ferris
Do you offer RV storage?
July 31, 2020
Google Public Storage Harry Cash
Vanetta was a big help with my history. again vanetta help me out with receipts and my payment history she's really good in the office.
July 25, 2020
Google Public Storage J S
Just rented a unit today. Super easy & efficient process. Brandie, the on-site manager, was fantastic to work with.
July 20, 2020
Google Public Storage Richard Knighten
Great place!
July 19, 2020
Google Public Storage William James
excellent customer service, communication, focus on safety
July 10, 2020
Google Public Storage Terry Hensley
Excellent. Brandie was friendly and efficient. The storage space is just what we needed.
May 15, 2020
Google Public Storage Cody White
Vanetta helps us out with what we need at Public Storage. She’s gotten us taken care of!
May 3, 2020
Google Public Storage Mike Sheets
Brandie was amazing at customer service. She helped us get everything setup and the place was perfect. Thank you!
March 21, 2020
Google Public Storage Tom Carrico
Vanetta was extremely helpful and a customer service advocate!!
March 12, 2020
Google Public Storage Gabriel Herget
March 8, 2020
Google Public Storage Elizabeth S
Always a pleasant experience when I go in. Brandie is especially helpful, gives me easy to understand answers to everything I have questions regarding.
March 8, 2020
Google Public Storage Krista Belle
Needed some help Brandie was able to answer all my questions no problems. She was great love this company.
March 6, 2020
Google Public Storage Ward Lawrence
Brandie is an incredible employee, and is so helpful and friendly every time I go there! For all your public storage needs head to see Brandie!
February 26, 2020
Google Public Storage Jeff Prather
Great experience. The property manager was friendly, informative, and efficient.
February 18, 2020
Google Public Storage Brad Eckstein
The office staff were super helpful. They reserved units for me until I was in the city the following week. It was nice to know ahead of time that everything was set up.
February 16, 2020
Google Public Storage Scott Dobler
Vaneeta made a normally stressful time a great experience. Convenient location.
February 16, 2020
Google Public Storage Jacob Dobler
Vanetta was very helpful and courteous
February 15, 2020
Google Public Storage Terina Casanova
Was in this shop yesterday and had a few questions. The manager Brandie was so helpful and pleasant. She had so many good suggestions on packing and stacking boxes. Will definitely rent from you....
February 12, 2020
Google Public Storage Wayne Lacefield
The facility is great and the staff was great as well. Reading the reviews I see there must be a pattern, I too rented a unit and 3 months later they raised the rent by 30%. Seems a little excessive to me. That is my only complaint.
January 26, 2020
Google Public Storage Mike Teplitsky
Nice place. Brandie is awesome and very helpful.
January 26, 2020
Google Public Storage kerstin boyd
I had a great experience and it was all due to Ms.Brandie! She was amazing, super friendly and helpful. Thank so much!
January 4, 2020
Google Public Storage asia rowan
Brandie was very professional, personal and knowledgeable. She made sure that I understood the difference in units and helped me vision how my belongs could fit. Thank You Brandie!
December 20, 2019
Google Public Storage Amanda
Great facility, the girls that work the office are very helpful and the facilities are great!! We needed a great place and found one, very thankful!!
December 19, 2019
Google Public Storage Bill Smithwick
Brandie provided great customer service.
December 17, 2019
Google Public Storage Nick Wihlon
Great service and friendly help
December 17, 2019
Google Public Storage Cindy Brooks
They have such a pleasurable staff. The property manager Tiffany lives on site and goes.over and beyond what her job title requires to make sure every person and and every unit is well taken care of. You can't ever walk in and not leave with a smile. It's people like Tiffany that makes the difference in which storage company you choose. Thanks Tiff..
December 16, 2019
Google Public Storage Empire Moving Group
Brandy at public storage as been beyond helpful with arranging storage for me. Thank you Brandy for all of your help
December 14, 2019
Google Public Storage Smitty Smith
Vanetta is awesome!
December 11, 2019
Google Public Storage Sue Oliva
December 8, 2019
Google Public Storage Dan Vick
I recently had some questions about storing some items at this location. I spoke with Brandie. She was beyond helpful. She was so nice and very knowledgeable. She's a breath of fresh air in the customer service industry. When the time comes for me to get my unit I definitely hope to deal with her again.
December 3, 2019
Google Public Storage Angela Bockmon
Great place... brandie always is the sweetest and most professional! I’ll stay here until I no longer need storage 😀
December 2, 2019
Google Public Storage Elizabeth Coleman
Brandie was very professional & personable! Very quick & easy process. I am happy to recommend this facility.
November 11, 2019
Google Public Storage maxswimmerdude
Brandie the manager is very helpful, accommodating, and always willing to go the extra mile to make our experience as great as possible!
November 8, 2019
Google Public Storage Sunny Succi
November 8, 2019
Google Public Storage Rachel Gilman
Great customer service! Easy online check in!
November 8, 2019
Google Public Storage Kathy Massie
brandie was friendly and wonderful
November 6, 2019
Google Public Storage Alfonso “AJ” Gallo
We had an issue with our needs for securing storage bins and we luckily dealt with Brandie in the Public Storage unit on Hopewell Rd. We couldn't be happier with her. She was courteous, helpful, knowledgeable, efficient and considerate. We highly recommend anyone who needs to secure storage units to specifically contact Brandie. She provided us with excellent and outstanding service!
November 1, 2019
Google Public Storage nikki duncan
Fantastic storage units, and such great help from Brandie, the unit manager, full of helpful advice and information, always willing to give customers anything they need as regards the storage of items. Highly recommended to family and friends.
October 24, 2019
Google Public Storage Joshua Williams
The employees are nice and helpful. The place seems to be clean every time I've gone to my storage unit.
October 21, 2019
Google Public Storage Jason Barnett (JB GFX)
Great price!
October 18, 2019
Google Public Storage John S
Public Storage is great! The facility was spotless and well-maintained. The location was very convenient to Southeast Louisville -- right off the highway. Brandie did an excellent job getting me set up and processed. I could not be happier with the experience. Thank you Public Storage!
October 15, 2019
Google Public Storage Wendy Walter
Was late making payment because my card was hacked. 15 days after the first of the month they cut the lock on my storage to supposedly audit my belongings! Forgot to put it back on auto pay and the next month they cut my lock again! After taking my stuff out of the storage some of my belongings were missing. Went to file a claim and was told I needed receipts for my belongings, who keeps receipts especially since I moved from another state! So I basically paid for storage to get my stuff stolen and nothing I can do and nothing I can do about it!
October 3, 2019
Google Public Storage Rhonda Dee Vaughn
Friendly service and clean units
September 26, 2019
Google Public Storage Greg Pierce
First time renting a storage unit and Sarah S. Was super helpful. Would highly recommend!
September 23, 2019
Google Public Storage Dave Dunaway
Sarah N was very helpful.
September 19, 2019
Google Public Storage Chris Price
Sarah S. Was AMAZING... She was VERY helpful and courteous. VERY good experience... I would recommend Public Storage to ANYBODY... as long as she is the one working...
September 18, 2019
Google Public Storage Pat higgins
Sarah S . She was very friendly and helpful
September 3, 2019
Google Public Storage Donna Cook
August 5, 2019
Google Public Storage Patricia Clements
July 26, 2019
Google Public Storage Michele Wachtel
Rebecca, Gloria, and Maria were all so helpful in guiding me through my storage needs. Very knowledgeable and friendly customer service representatives!
July 7, 2019
Google Public Storage Steve McDonald
Brandie did a great job helping us find what we needed.
July 6, 2019
Google Public Storage scorcher lennard
July 6, 2019
Google Public Storage Lori Lopez
Brandie was very helpful, professional and courteous.
July 5, 2019
Google Public Storage Samantha Oberhausen
Sarah was amazing !!! Super helpful and polite
July 2, 2019
Google Public Storage Jesustd o sfslzjzhijndle Castelowzlzbueldhvztrf
July 2, 2019
Google Public Storage shawn johnson
Brandie was a joy to talk with. She was up beat and pleasant. Property is clean and feels safe. I recommend this location as a quality storage location.
July 1, 2019
Google Public Storage Maria Resendez
Really helpful. Saved my whole day. Ty Brandi
June 29, 2019
Google Public Storage Harry D Cash
Brandie was very helpful and efficient she does a great job go see her I highly recommend this place.
June 29, 2019
Google Public Storage Kim Kemp
Brandie was the most helpful, courteous, professional and friendly person that I have dealt with in a long time. She helped us get exactly what we needed for our storage needs. I would recommend your storage facility to anyone as long as Brandie was the person to assist them.
June 24, 2019
Google Public Storage Darron Stone
June 18, 2019
Google Public Storage Missie Combs
June 12, 2019
Google Public Storage Steve Riesen
3 times in 4 hours during regular business hours no body there to check in my reservation eventhough the I will be back at clock was updated twice. Nobody returned my phone call. Saved $40 by going to Extra Space!
June 2, 2019
Google Public Storage Patrick Nicaise
June 2, 2019
Google Public Storage wolfsnight2008
June 1, 2019
Google Public Storage Hector Sixtos
May 29, 2019
Google Public Storage Ginger Snap
Brandie is such a delight! Kind, informative and willing!! The property is very clean and storage units are well kept. I would recommend any of my family/friends to rent a storage unit at this location.
May 28, 2019
Google Public Storage Lori Richardson
Wonderful people who are easy to work with!
May 27, 2019
Google Public Storage Rashid B
Customer service was really good thank you very much Brandie
May 16, 2019
Google Public Storage Joel Bouagnon
Had a great experience. Simple
May 8, 2019
Google Public Storage Jennifer Davis
Brandi is such a wonderful addition to this company. My husband has a storage unit here and we have had our unit since before Public storage acquired the property, and I’m so much happier with Brandi as the manager than with anyone else. The property is always clean, and we’ve never had any issues that were immediately rectified. Keep up the hard work Brandi, you are such a valuable asset to the company!
May 8, 2019
Google Public Storage Greta Harbecker
I really like this property and the area it’s in. My daughter rents from here and I came to pay her bill and was really impressed with the office alone, but I’ve been on the lot and it’s just as nice. Brandy is a sweetheart with great customer service skills.
April 27, 2019
Google Public Storage Kaye Nichols
MOLD, MOLD, MOLD, Climate Control equals MOLD!!! Beware when paying expensive climate controlled prices because the humidity levels tested between 67 - 71% which is way too high! We had MOLD in all 3 units, lost numerous items and had to decontaminate everything we could keep. The regional manager ignored all 3 messages I left for her. A tremendous waste of thousands of dollars. This company is just after a profit and obviously doesn't care about providing an honest service.
April 8, 2019
Google Public Storage TheMeiliken
The lot here is always so good. I'm glad to see the employees care so much.
April 8, 2019
Google Public Storage Rogunda Pokah
Brandie was such a delight.
April 8, 2019
Google Public Storage Shakram Rackenboon
Happy to be here. Brandie is pretty to look at.
April 2, 2019
Google Public Storage Michael Coy
Got a unit today and the relief manager, I'm horrible with remembering names, was very polite and organized. From the office, the roads inside and the storage unit all was very clean and well kept.
March 21, 2019
Google Public Storage Hunter Herring
Great and easy experience! Has all of the options explained to me and was assigned a unit within 30 min of showing up!
March 13, 2019
Google Public Storage Rich Baker
Got a storage unit today. The manager Brandie helped me save over 20$ a month and was very helpful through the whole process!! Definitely recommend this facility!
March 8, 2019
Google Public Storage James Carroll
March 3, 2019
Google Public Storage Jessica Smith
February 17, 2019
Google Public Storage Michael Heslin
February 7, 2019
Google Public Storage Brad Johnson
Quick, easy and hassle-free account set up. Brandie was professional and easy for us as a business to deal with. Thank you!
February 6, 2019
Google Public Storage Taissia Stroganova
Awesome 👍
February 5, 2019
Google Public Storage Kelli Small
February 5, 2019
Google Public Storage Ashley Killinder
Please do yourself a favor, SWITCH STORAGE UNITS. In the 18 months we had our items in storage, the rates went up three times. Additionally, an entire row of large storage units had significant water damage to the units and their contents. Our entire unit was destroyed from water damage and mold. The worst part? The facility (against our continual request) did not inform other customers about the leak. Dishonest. Unavailable. Expensive. There are better storage options. Go find them.
February 4, 2019
Google Public Storage Tina McMillan
Office staff is amazing! Brandie was extremely informative and helpful.
January 31, 2019
Google Public Storage Bob Rodgers
Bradie, the manager, has been very helpful and I appreciate her professionalism in her job. The units are clean and well managed. I have had a unit here for two years. I have recently moved out of the storage unit because of the price increases. My daughter recently got a unit here and her price was almost $50 less a month. Felt the units increases are too pricey.
January 27, 2019
Google Public Storage john mitchell
Sarah rented us a storage unit a couple days ago. No problems. Seems to be a well kept facility.
December 30, 2018
Google Public Storage Susan Herget
Brandie was so helpful. She answered all my questions anc was very patient.
December 18, 2018
Google Public Storage Erik Martin
Brandie was amazing! She made the process super quick and we are looking forward to having our supplies stored here! Super convenient and top notch service!
November 7, 2018
Google Public Storage Richard Licksnfield
I was with a friend helping them move into a unit Sunday and Brandie helped us by advising the best way to put things in the unit with maximum efficiency. She was super fantastic as she stayed late just to give us some pointers when we asked what the best way to stuff our belongings into that metal box. She should be commended for going out of her way to help us and service with a smile the whole time. I will recommend this site to anyone who asks and will tell them to ask for Brandie.
October 26, 2018
Google Public Storage SERPANTTOUNGs
Went to pay a bill, had questions. Brandie was very knowledgeable and very helpful. Definitely recommended.
October 26, 2018
Google Public Storage Phil Abel
Called in to check on a bill for my mother and talked to Brandie on the phone. She was very helpful and walked me through what i needed to get moms bill paid. I will reccomend anyone going to Public Storage to contact Brandie as her customer service and skills are the best you can get.
September 16, 2018
Google Public Storage Michelle Cartagena
It’s a well kept facility, overall for my i needs it did fine but I’ve had experiences at this facility on both sides of the spectrum. On one hand I had horrid customer service they closed and left a sign they’d be back in 15 min but I waited over 45 minutes ( I seriously needed to see someone that day) and no one ever showed up, it was very frustrating on the other hand I had great customer service the guy that was working that day helped me move from one storage unit to the other and gave me great advice on how to save money and still keep my unit.
August 13, 2018
Google Public Storage Kevin Bisig
Horrible customer service. I was stood up twice on my reservation. I'd recommend anywhere else. They do not care about their customers.
August 4, 2018
Google Public Storage Claudia Crittendon
Great property and good customer service, Lee deserves a promotion!!!!
July 21, 2018
Google Public Storage Nikita Krivoshey
They tried to make me buy unnecessary insurance and a $20 lock, telling me it was required. I went and bought one next door for $3. And my home insurance already covered personal storage, but they won't tell you that! Sleazy!
July 20, 2018
Google Public Storage Nekia G
Incredible customer service Mrs. Lee
June 27, 2018
Google Public Storage Kris Blausey
They ran a deal where you get the first month for $1. But you pay a $25 administration fee, you're required to pay monthly insurance, and they charged me $20 for a mandatory padlock. I found out later that other places like UHaul sell that exact same lock for $10. After all of that the $1 first month is more like $57. Also, I assumed that they automatically billed my credit card each month, but the don't put you on auto pay unless you specifically request it. You'll end up with a late fee if you're not careful.
June 12, 2018
Google Public Storage Joe Sossei
Manager Lee was extremely helpful in my time of need of my moving experience. Office and grounds where very clean.
May 23, 2018
Google Public Storage Rodriquez Ballenger
May 18, 2018
Google Public Storage Jason Johnson
Clean facility, I appreciate that they have enough space and clearance to drive up to all of the units. We had a 25 foot box truck and had no issues unloading
April 6, 2018
Google Public Storage Mary Frye
Great customer service, the facilty is nice, big and very clean.
April 6, 2018
Google Public Storage Kevin Minder
Property manager was great! I helped a friend move in the storage unit. They dont have a google account so on their behalf: the facility is the cleanest Ive seen and I even saw the property manager wiping doors, yes doors. The doors might be a little much, but it is a well kept storage facility. Thanks Public Storage
March 17, 2018
Google Public Storage Eric McDonald
If you have any problem for whatever rrason, you will never be able to get a hold of the diatrict mamager. His mail box is always full.
February 8, 2018
Google Public Storage Angela Kirkpatrick
The facilty was clean and well maintained. However upon vacating we were charged for an additional month. We were told that the manager had reviewed the charges and would be removing them. This never happened, instead they sent it to a creditor The month it would have been due... not even 30 days later. I repeatedly talked to office managers who said they would take care of it, which never happened. So I was given Philip's (the manager) number and told to call him directly. However Philip continues to have a full voicemail and since he never answers his phone They gave me his boss' number. However David has yet to return my phone call. In the meantime the creditor keeps harassing us and my credit has been affected. To say I am upset at the situation is an understatement. I am obviously going to have to go ahead and pay the extra month so that it stops hurting my credit and I know that no one at this company will ever respond to me. So heed my warning to not trust anything that they have to say and if there is a problem... you are on your own. I really hate that this has come to this, everyone SEEMED really helpful.
January 19, 2018
Public Storage Brandy Whitehouse
If I pay my bill after hours online will my gate code work then?
December 1, 2017
Google Public Storage eli royalty
Great service! Casey helped me through the whole process of getting my 10X20 climate controlled storage unit! Thanks Casey!
November 16, 2017
Google Public Storage Shirley Miller
Visited Public Storage on Friday in hopes of renting a 10X20 climate controlled unit. I had checked the website and it didn't show that any were available. The Manager, Lee, stated that she had 1 available but that it was $180. I did not want to spend that much and other units were showing on special but this one wasn't. She stated that corporate made the decisions on which ones were on special and that they changed daily. She suggested that I check on line again as these are on line specials only. I'm glad I did because the following day they showed the unit at $144 and only $1 for the first month. I rented the unit on Monday but wasn't moving in until Today (Wednesday). I rented the unit with another lady, Susan, as Lee was off that day. Susan was very nice and helpful as well and even carried boxes to my car for me. I came back on Tuesday for more wrapping paper and Lee was back and not only remembered me but called me by name. She also helped me to my car with boxes and such. Very good customer service. I addition, I had forgotten to bring my lock the day I rented the unit, Susan stated to just call when I was on my way and they would remove their vendor lock and have it ready. Well I forgot to call but Lee had remembered and had already taken it off for me. Very thoughtful and again such great customer service. These ladies are very professional and have provided great customer service. The place is clean and everything seems to be in order. So far so good. Movers are moving me in as we speak. A storage unit is a storage unit but how you are treated is what makes the difference. Well that and a good competitive price. Lol. Just wanted to give these ladies a shout out because they have been nothing but a pleasure to work with. Thank you Lee and Susan and thank you Public Storage for employing team members that make moving just a little less stressful.
October 19, 2017
Google Public Storage Olivia Sublette
Ms. Lee is the very best. I walked in, in tears & 2 days into the move i was leaving there telling her i love her. She saved me about $100 & made everything work out when i realized i hadnt gotten a big enough unit for all my moms stuff. Top notch in my opinion. She really cared about making it right & easier for me!!! The facilities are all pretty much brand new, everything was clean & fresh in both of the units i was in. Thanks again Ms. Lee, i was ready to freak out!!!
September 29, 2017
Google Public Storage Chandra Beach
Lee does an outstanding job maintaining her property!!! Always polite, great customer service!!!
September 21, 2017
Google Public Storage R'reia Bell
The property is very clean.. The property manager is a Great and effective Women always has a smile on her face and gets the job done. Had a Great experience. Will continue to use you all.. Thank you Mrs.Lee You Are great and have great Rates
August 22, 2017
Google Public Storage Sharon Whitlock
August 10, 2017
Google Public Storage Vinnie TC
Thanks Lee you were great! I appreciate your help! Great customer service!
July 10, 2017
Google Public Storage Mary-Ann Rundell
Lynsey keeps the property clean. I know my stuff is safe.
July 10, 2017
Google Public Storage Corean
Lynsey was very helpful today, I would recommend all my friends use public storage.
June 19, 2017
Google Public Storage Nicole Bradford
Lee and Lynsey were the best. I came in right as they were getting ready to close and they both stayed late to help me. This property is very clean. I know all my stuff will be very secure while I store here. Thank you ladies
April 4, 2017
Google Public Storage Derrick and John
I went into public storage thinking that I was going to need one unit. Well as I filled up my unit I come to realize I own too much stuff and I would need another one. I really didn't want to bother the nice lady because they close at 6pm and it was 5:55pn and when it's quitting time I run from my job so it would be wrong to hold her hostage but I had no other choice and as I thought she was almost ready to close. So I told her my situation an she kindly helped me with no problem, with a great big smile! I was able to pack all my junk into my storages before the sunsets! Thank you Ms.Lee you helped me a bunch!
March 31, 2017
Google Public Storage Paula Sherman
VERY PRICEY
March 28, 2017
Google Public Storage Carrie Newman
Professional and friendly property manager, secure and great rates!
March 20, 2017
Google Public Storage Michael Baker
STAY AWAY!!!! WARNING!!! So I retired from the military in Jan 2017 and have only had my items in there for 2 months. I went in today to start cleaning it out and found that water had leaked in and destroyed many of my military awards and paintings. I spoke with the manager and showed her many of my irreplaceable military items and she informed me that I should have purchased their insurance. She then called and placed me on a call with the District Manager. This guy was the most unprofessional person that I have ever spoken with for someone in a position such as his. In a few words he stated that he couldn't help and to call my own insurance company and then refused to provide me his superiors number. Needless to say I'll be contacting the BBB about this company!!!
February 24, 2017
Google Public Storage tom C
Clean and secure nice location. Lee is very polite and professional. Great service throughout highly recommend this location to anybody looking for storage.
January 17, 2017
Google Public Storage John Killinder
I've had a very positive couple of years at this storage unit. It's still pretty new, so it's the cleanest I've ever used. The customer service is very friendly and helpful. Keep it up! Hands down, the best storage unit I've used.
December 15, 2016
Google Public Storage Marleen Q
They're pretty helpful...Lee, the manager is nice and made sure all my questions were answered. A little disappointment that they don't offer parking storage at this location. But overall, good experience-so far.
December 5, 2016
Google Public Storage Jim Eggleston
Lady rented me a unit that didn't exist then sent me out to use code to get in and code didn't work. Came back in she let me in and couldn't find the unit rented to me returned to front desk and she said sorry I rented u wrong unit . then had to do new paperwork again and now I got problem with payment.
November 21, 2016
Google Public Storage Curtis Weaver
November 1, 2016
Google Public Storage Corina Saucedo
Danashia Lee was very helpful!!
October 6, 2016
Google Public Storage Michael Stinson
September 24, 2016
Google Public Storage Sheryl Lynn
Beautiful, secure and convenient location. Employees very professional, friendly and thorough. Couldn't ask for more, I'm very happy I got what I needed at this location. That was due to great employees going above and beyond. Thank you very much :-)