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Public Storage Self-Storage Units at 4305 W 86th Street, Indianapolis, IN
Address
4305 W 86th Street
Indianapolis,
IN
46268
Full Service Kiosk Available
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 40/mo
Small 5'x5'- inside unit
- 1st floor
$ 40 /mo $ 54Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 47/mo
Medium 10'x10'- inside unit
- 1st floor
$ 47 /mo $ 94Best Price Label+ one-time $29 admin fee
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5'x5'Online only price$ 53/mo
Small 5'x5'- climate controlled
- inside unit
- 1st floor
$ 53 /mo $ 72Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 54/moSmall 5'x10'- inside unit
- 1st floor
$ 54 /mo $ 72Best Price Label+ one-time $29 admin feeHurry! -
10'x10'Online only price$ 55/mo
Medium 10'x10'- outside unit
- drive-up access
$ 55 /mo $ 110Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 72/mo
Small 5'x10'- outside unit
- drive-up access
$ 72 /mo $ 97Best Price Label+ one-time $29 admin fee
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5'x10'Online only price$ 75/moSmall 5'x10'- climate controlled
- inside unit
- 1st floor
$ 75 /mo $ 101Best Price Label+ one-time $29 admin fee1 unit left! -
7.5'x10'Online only price$ 80/mo
Medium 7.5'x10'- inside unit
- 1st floor
$ 80 /mo $ 107Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 86/mo
Large 10'x15'- inside unit
- 1st floor
$ 86 /mo $ 115Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 94/mo
Medium 7.5'x10'- climate controlled
- inside unit
- 1st floor
$ 94 /mo $ 125Best Price Label+ one-time $29 admin fee
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10'x15'Online only price$ 103/moLarge 10'x15'- outside unit
- drive-up access
$ 103 /mo $ 137Best Price Label+ one-time $29 admin fee2 units left! -
10'x20'Online only price$ 118/mo
Large 10'x20'- outside unit
- drive-up access
$ 118 /mo $ 158Best Price Label+ one-time $29 admin fee
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12'x30'Online only price$ 126/moParking 12'x30'- uncovered parking
$ 126 /mo $ 160Best Price Label+ one-time $29 admin fee2 units left! -
10'x25'Online only price$ 147/moLarge 10'x25'- boat or vehicle
$ 147 /mo $ 196Best Price Label+ one-time $29 admin fee1 unit left! -
10'x30'Online only price$ 169/mo
Large 10'x30'- boat or vehicle
$ 169 /mo $ 225Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Indianapolis
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Northwest Indianapolis Storage Units Near I-465
This Indianapolis Public Storage sits in the northwest part of town right off Interstate 465 with a great selection of self storage rentals.
Roughly 15 miles from downtown Indianapolis and with easy access from I-65, I-865 and U.S. Route 421 too, it's a perfect place for customers in the Park 100, New Augusta and College Park neighborhoods to find cheap storage units close to home.
Instead of letting golf clubs collect dust in the garage, grab a 5x10 storage unit to hold clubs, golf shoes and other golf gear for trips across I-465 to Crooked Stick Golf Club.
A 10x15 storage unit is big enough for companies off of Michigan Road to store extra office furniture, office equipment and even surplus inventory, all near the workplace.
For a family in Zionsville getting ready for a major remodel, a 10x30 storage unit at this location is a great place to pack up the whole house, including couches, tables, bedroom furniture and household appliances.
This location offers indoor storage units and outdoor storage units, as well as climate controlled storage units, all in different sizes. In addition, there are rental parking spaces for car storage, truck storage, RV storage or boat storage, plus enclosed vehicle storage units too.
The storage area features keypad-code entry. For extra convenience, the rental office sells moving boxes, furniture pads, mattress bags and other moving supplies.
Great for customers across northwest Marion County, southwest Hamilton County and southeast Boone County, this Public Storage is proud to provide storage solutions and excellent customer service to Indianapolis and the surrounding areas.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 646)
Mike is the best. He is very friendly and kind, and very helpful.
This location is fantastic. Super clean units & property. Mike is always super helpful & amazing.
Great site manager. Always kind, professional and ready to help!
This facility was quick and efficient. I came in and was in a hurry. Mike was friendly and made sure I got done and out of there quickly and with everything I needed.
during my visit to the property yesterday evening after the office was closed the property manager mike was out doing some landscaping to the facility, i stopped him and asked a question about the app as i was having some kind of issue, he stopped what he was doing to assist me with the ps app, he got back up and running for me. I could not have asked for any better customer service. Thank you for the help yesterday evening mike. I now understand why you have great reviews, you treat your clients like family. keep up the great work. one satisfied customer.
Great place
Mike is AWESOME! Elite customer service and goes above and beyond to help or satisfy a customer. I am very appreciative of that. Gratitude. He makes you feel like a value customer. I recommend any one who needs a storage unit to come here.
Great help always go above and beyond
Mike was so helpful. We were in and out in no time. Thanks for getting us set up.
Mike was so great
Mike is great. Helpful & always super friendly.
Mike is amazing. Always helpful.
I've used Public Storage for years but I prefer this location because of the Property Manager Mike. He is always friendly and will take the time to listen to my concerns. Thanks Mike!
I love this place! Mike is always the best help and I would not want to go any place else! Mike always knows how to be there when it’s needed! Can’t thank him and this place enough!!
Mike is awsome!!!
Mike was amazing! I was struggling severely due to medical issues and being out of work-- my unit was about to be sent to auction. Mike worked with me to make sure I was able to keep my unit and I was able to get a payment in. He also reviewed my account for any other savings he could find. As someone who works in customer service myself, I can say Mike is the best of the best. He shows genuine empathy and actually wants to help his customers. I won't take my storage needs anywhere else. Thank you so much for everything!
Mr. Mike has been very thorough and pleasant during the processing of my rental application and agreement! Please keep this gentleman on your team by any means!
The gentlemen that helped my friend was knowledgeable and efficient .
Mike service was fantastic, made the rental.process easy and I am very happy with my additional unit. Thank you mike
I am a customer from 6/2010. Thank for the service to sell moving boxes and a couple of storage units for my family and myself!!! This really helped.
Mike is so upfront and honest. Best customer service I’ve received in years!!! Definitely recommended
Mike!!!!
Very helpful staff that are great to work with
Mike's service was fantastic great job mike.
The manager at this facility is awesome! Mike, always friendly, helps as needed, and is a great guy for all your rental needs. I wouldn’t go anywhere else. If you need advise, or help with your rental needs, call Mike!
Mike took care of me from the time I walked in gave me a chair to sit on as my back hurts. made the rental process very quick and easy. great service. thank you mike
Mike is absolutely amazing. Really helped me setup the storage. Great experience. A
I had a great experience with Mike at Public Storage! From the moment I walked in, he was friendly, professional, and incredibly helpful. He took the time to explain all my options, answered all my questions with patience, and made the whole process smooth and stress-free. You can tell he really cares about providing excellent service. The facility was clean, secure, and well-maintained, and Mike made sure I felt confident and comfortable with my storage choice.
He was there even tho I came earlier then I said he was nice and helpful shook my hand when I walked in
Mr. Mike is amazing, he's very helpful and knowledgeable when answering all my questions. I've been here for 2 years and haven't had a complaint yet and when I did he resolved it immediately.
Mike is great!!! I've been dealing with him and this specific ps for years now!! Anytime your in need of a clean safe storage this place is the one!!! Thank you Mike!!!
Great customer services and prices are reasonable! I definitely recommend for all your storage needs!
Mike was very helpful with my transfer i appreciate him
Mike is always attentive and helpful person. Definitely recommend coming here.
The facility is a perfect location for me. It's close to the house and wonderful location.. the staff is kind, understanding and a joy to work with.
Mike is the greatest Manager, Rep ever!!! Thanks for him and the service that he always gives. Couldn't ask for anyone better!!!! Thanks Mike !!!!!!! You're number one,
I had a wonderful experience thanks to Mike. He was incredibly kind, knowledgeable and helpful. The grounds and the facilities were perfectly clean. He simplified a difficult paperwork process and billing situation for me, making it seamless. While the process took a while, his thoughtfulness, like offering flavored water and a seat, truly made a lasting impression. Thank you for all you do! He is an great asset to the company.
Mike is the absolute best. Every time I call he always calls me back and makes sure I am taken cared of. Recently, my storage unit kept going up and price and I called to find out if there is anything I can do to lower it. He went out of his way to give me the best options at a lower rate. My living expenses have recently went up and it’s helpful to have a unit not so expensive. Thank you Mike!!
Mike is a great person, he’s very professional on what he does and he helped me resolve really fast!
Mike did a fast and an amazing job! Made the sign up easy for us ! Such an amazing place and person !
I would recommend this place for friends and family.
Amazing service. Mike was prompt with response and helped save me get out quick to cost me less for my final month. Would definitely recommend!!
Very smooth process all around. Facility Manager Mike was great to work with and responsive to all that we needed.
I’ve been with Public storage for half a year now! Great place to storage!
I did everything online which was even better. Encase of any questions or concerns, I spoke to Mike during office hours, amazing customer service, excellent work overall!!!
He helped me and answered my concerns, very helpful!
Definitely will keep staying in business with.
Property Manager here goes above and beyond for his customers! Mike has made my moving into storage from out of state so easy. I needed a climate control and rented a unit from him that was not climate controlled. He realized this and quickly got me one reserved at the near Public Storage in the city with my size needed! Even updated me after the move to let me know of more details on credits and refunds for paying for the wrong unit! I really appreciate his compassion for his customers and renters! Great service! I would recommend Public Storage 86th St!
Mike helped me out so much with my unit today, could not have asked for any better service
Mike has the best customer service skills. He’s very friendly and helps when needed.
I have to write again to say what a pleasure to work with Mr. Lineback. Knowledgeable and willing to assist. Doing good business.
Mike was very nice and helpful. I was helping my son who is moving from out of state and all my questions were answered and Mike helped us figure out what size unit we would need.
Mike was very professional and great attitude as he listened to me as a customer and my needs. Would highly recommend to others.
I have been with public storage on 86th street for several years now, and one of the reasons why is because the head manager there at that public storage by the name of Mike has been a stellar manager.
Mike has always been able to get me the storage spots that I've needed when I needed them.
If anybody is looking for a storage unit, I would highly recommend the one off of 86th and Michigan road, ask for Mike he will do his best to get you what you need, with a reasonable rate.
Mike was so patient and helpful.
Love this location. Mike is amazing. Been here for years & refuse to go else where. Mike makes sure you’re taken care of.
Mike is the best, he is able to assist me and resolve any concerns that I have proficiently and professionally.
Great service and location. Mike and Bryan were informative and super nice.
Very nice and safe. Good place to Rent.
Mike the property manager is awesome and very knowledgeable and professional.
Mike was such a great help and very fast on returning my call! I recommend this storage unit to anyone looking for affordable and reliable storage!
Great location to rental from. Easy street access, clean, well lit and maintained. The property manager is very friendly and professional.
This location really makes renting Great Again. 🇺🇸🇺🇸🇺🇸
I have the utmost respect for Mike and his professionalism. He is a stand-up person who keeps to his words and actions. His services are always 👌
I’ve known Mike for some years now and he has remained a very dedicated and efficient person. He takes his time and great efforts to ensure that his customers and associates are well served and taken care of.
Mike is a really good customer services really nice guy
Mike was so helpful with my transaction of getting a storage unit the size I need and making it a very easy process, thank you, Mike.
Mike is very helpful every time. Property was clean. Would highly recommend.
I highly recommend public storage and Mike
Easy process and Mike is awesome and helps out with any questions!
Place is clean and easily accessible!
Mike takes care of every situation very well single handedly !
I would definitely recommend this location .
Mike truly cares about his customers and I'm thankful for the service he has given me while I'm here
Hello i would like to say that this is one of best places to rent. mike gave me great customer service and was patient with me while helping me to decide the right unit for me definitely recommended to my friends
The customer service was great and the employees are very nice and helpful.
Mike is the best of the best I mean it !! Very nice guy and makes my service with public storage worth every dollar I highly recommend them and always ask for Mike he will definitely get you token care of a wonderful guy
Mike was very helpful and extremely pleasant. He showed outstanding customer service. I would definitely recommend the Public Storage W. 86th St. location if you need storage space. Heads ups. Mike is off on Sundays and Mondays. Lol
Great Experience with Mike today …… very helpful and informative.
This public storage is great for storage and boat/van/car parking. Mike is a huge help and has gone above and beyond to help me with my business needs and is very accommodating. I have been using this public storage for almost a year now and have had no issues with any of my vans parked here and no issues with my storage. They have gone out of their way to help me with any issues I have had and have handled them quickly and professionally. I enjoy doing business with this location and Mike.
-Austin Chojnicki
PUBLIC STORAGE is truly the best located in all the right places had an amazing experience today with Mike Linebach he went above and beyond handling a situation today for me truly a great asset to the PUBLIC STORAGE location on 86 Street family he is unique, very personable very knowledgeable truly outstanding
Thank you Mike for being a five star customer service provider and I’m thankful for the five star service that I received today
Mikes customer service was fantastic, definitely made the right choice for storage.
Excellent Mike Keep It Up!
This location has great customer service. I was in and out in no time.
I highly recommend them. Mr. Mike went above and beyond with his customer service. I understand why they have had District of the Year since 2019.
It was good time and good services I will recommend to a friend
This has been my main storage location since 2016. I will probably be here for Life unless I hit the lottery and buy some land to build my own storage shed.
Mike was was extremely helpful and was very professional. Very good worker and would deal with him anyday
I want to thank Mike at 86 street branch for returning my call and for all his help.
Thank you
Mike
Mike is a wonderful property manager and the facility is excellent!!!!
Mike is so helpful & pleasant. Great service. I’ve used this storage multiple times & it’s easily accessible and clean.
Great experience Mike was very helpful and nice service
Everything was easy to do person helping me was very helpful and nice I definitely recommend
Would definitely recommend Mike to others. He was super helpful
Mike is awesome. He really helped me put and answered all my questions. Definitely will continue to recommend Mike to others!
Mike was awesome and helped me out alot with my accounts. Thank you mike
Mikes service is awesome, very friendly and helpful. Highly recommend this location
Mike was nice and very helpful
Mike is the most valuable employee public storage has ever had, great service, highly recommend
Mike service us great, excellent customer service. Highly recommend
Management is fantastic. Friendly, and very helpful. Highly recommended.
Mike's service was great for my additional unit. Thank you for all you do mike
Wonderful experience! Working with Mike at the west 86th Street location always has been and continues to be a pleasure. He is knowledgeable, helpful and treated me as a human being rather than a mere number or account.
Great service and easy transaction. Definitely will use again
Thank you Beau . You helped with all my needs & customer services is wonderful . Thank you again
Mike .... This guy was giving Awesome since I been here... he has been a Big Help
I had a wonderful experience great customer service with Mike 😆👍🏾
I’ll keep using this location as long as Mike is here. He makes it great & easy.
They were highly professional, kind, and made the process so easy for me. Highly recommend this location.
Mike is a wonderful manager very knowledgeable and kind.
Property manager Mike was amazing and very helpful .!
Mike was the most helpful associate I’ve experienced at a storage business. He was clear and concise and extremely helpful easiest 5 stars ever
I've had only great experience and service from the employees at the W86th st Public Storage..they are very fortunate to have Mike Lineback as manager. Thanks for the help!!
They have been great since the first day, and moving in and out was a breeze!
Mike was amazing!!!!
Mike's service was great and will recommend to anyone looking for storage
Mike services is great
Mike is the best and the reason I continue to use this facility as well as refer this property to my friends! Always pleasant and goes above and beyond with his customer service to make sure I am completely satisfied! Which is always the case! Appreciate Mike!
I inquired about a storage unit and Mike the gentleman who took my call was very polite and very helpful. Best customer service I have encountered.
Thank you Mike
They are great, with excellent service
My service at public storage was great! Mike took very good care of us. I would definitely recommend this facility to anyone looking for a great place to store their belongings.
Mike the manager is amazing. He's willing to help you in any way possible. He inspected my unit when I moved out.
Great manager. One of the most professional and kindest managers I have ever seen.
Miss Linda was super helpful! SHE NEEDS A RAISEEEEE ♥️♥️♥️
Linda is amazing
Mike was awesome,great service
Mike was the best! Friendly and courteous. I will do business here again.
Great customer service !!!!
Crooked. They will raise your rates every 4-6 months, especially if they are aware you can afford to pay late fees (i.e., if you're rent is $100 they will increase the rent to 100 + 41 late fee and that will be your new rate). Do yourself a favor and either toss what you don't need or pay a relative/friend a flat rate for safeguarding. They are absolutely crooked.
Mike was cool
Mike helped me setup my ps app and helped me wiith my autopay. great customer service.
The property manager is really nice and kind.
Great customer
I really enjoy management
He's nice
Very professional and respectful .
The service was awesome thank you Mike
I had questions about what size unit I would need, and the manager Mike Lineback was very helpful.
Hello I like to say the customer service here is excellent Mike really helped me find the right unit. the property was clean and maintained
Amazing staff! Mike was wonderful with helping us!
Great location, property was clean and well maintained. Mike Lineback was very helpful and knowledgeable
Great location. Mike is very helpful. The property is always clean.
As other have stated Mike is outstanding. He knows you by name and will answer any questions you have.
Love the team there!!! I’ve been with them for 7 months never had a bad experience with them .Mike the manager is always there to help and give advice with the my account I 100 recommend this location
The guy in the store is very nice and very professional and helps you with whatever you need.
This review is so long overdue. The manger Mike at the public storage location 4305 W 86th St, Indianapolis, IN 46268, is the most down to earth, caring and helpful employee I’ve ever encountered, since my mother (Cynthia) has had her three storage units for several years. Whenever my mother had financial setbacks, Mike made sure she did not lose either one of her units. He always answered our questions/concerns and never once made me or my mother feel uncomfortable. He is always polite and generous. If I could rate him more than five stars I definitely would. You don’t find too many people with good communication/customer skills, but Mike is one of a kind. My profession foundation is based upon these type of client relationships, so I know first hand. Thank you Mike for everything and you deserve a promotion!
Mike is Amazing!!! Thorough and fast service! Go to him for all your storage needs.
Clean, great customer service, and always helpful. Thanks Mike!
I love this place. Mike was amazing. He helped me out and was very nice and extremely helpful.
The manager there, Mike is great! He’s really helpful and knows the best products to help you move. Customer service was amazing!
Mike was great and his one the biggest reason why I go here. He always make it feel welcome and stuff.
My experience with Mike has been amazing! I love being able to use public storage!!
10/10 experience! Mike has helped me on multiple different occasions with various things. I will only ever use this location love it there🙌
Facility manager was very professional and delivered
Mike Lineback took time to meet us onsite. He answered all our questions in detail, showed the inside and outside units, how to access the unit using key code or mobile phone app, and many more.
Mike is very professional and treats us with courtesy and offers help at any time.
Mike has excellent customer service! He was so very helpful.
Best customer service…ever!! The manager, Mike, was AMAZING. He explained everything clearly. Property was clean and my unit was as expected. Definitely recommend.
I can’t in today looking for a storage unit. I explained what I needed and recommended the best unit for me! He was very busy and made sure everyone was comfortable and understood his wait when dealing with customers! He completed everything thing timely throughly and made sure I understood! I appreciated him and would do buisness with him every time
Mike was AWESOME! He was pleasant, honest & professional! Definitely would do business with him again!
Mike is always available to answer my questions, he is the reason we continue to store at this location. Thanks for all you do Mike!
Gated secure clean
Mike,the manager was Great! I was less than a month in and lost my key!I called him,he came right over and unlocked my space with a positive,non-judgmental attitude,it was so refreshing and Appreciated. He also helped me with my key as well!
Mike is always very helpful and very friendly. I spoke to him about a week ago and I had questions about the price change in my storage and he was able to answer them effectively as well as even help reduce the price. I really enjoy this specific Public Storage location. I have never had any issues here.
Update: As a 73 yr old senior on a very limited budget, I was very pleased the Public Storage staff members reached out to me immediately regarding my issue with this huge increase for rent based on my small social security check. They have taken action that has changed my rating from a one to a 5 at this time.
I only had my unit for 5 months and they raised my monthly rent from $160 to $201 and they charge an additional $15 for insurance . 😑
The customer service provided by Mike is fantastic, clean unit great facility
Mike is awesome.
Mike is extremely helpful. Friendly, proficient, and once again way above and beyond what should be expected. 6/5!!!
My experience with public storage yesterday Feb 28, 2024 was great! The CSR was very polite, inviting, he answered all my questions, he was just overall AWESOME!!! Thank you for the great customer service!
The manager Mick I think that’s his name but he is a good guy he helped me out fr
Mike was fantastic and he was very helpful with our company account. He was well prepared and made everything easy
The staff at the 86th Public Storage are always nice and courteous! Property is always neat and in order. They have even helped with getting a rate decrease for one of my units. Every time I need a unit for personal or business I got right to the 86th location and Mr. Mike always gets me together!!!
Best customer service ever by join today, thank you for your assistance with my account, also a big shout out to Mike for keeping a clean facility
If someone is looking for a storage unit, I recommend this location. Seems like so many have forgotten what customer service means but Michael still remembers. Whenever I walk in he smiles & calls me by my name & it's really wonderful to be able to go somewhere that makes u feel like u matter. Makes doing business there more enjoyable. Public Storage, u have a diamond in Michael, I hope u know that.
The service was outstanding...
Mike was very helpful with my move-in
Great service and very friendly. Very clean and secure facility. Highly recommend this place!
Mike was very helpful and he follows up.
Mikes service is top notch, could not have asked for abetter facility and clean unit. Customer service is fantastic
Awesome customer service. Michael is always quick and efficient, also very professional. Unit was clean, dry and easy to find. Online app is great he took the time to help me set it up.
I recommend this location for short or long term storage.
This location is always well taken care of and Mike is awesome and friendly. I never go to any other public storage.
We have rented from this location for years and the property manager Mike is the only staff we prefer to deal with when we need something.
Mike is very courteous and takes great pride with his job, very knowledgeable and great clean facility. Way to go mike
I have a great experience every time I visit my unit with Public Storage. Mike is the best manager you will ever meet! He is always so kind and responsive to whatever you need. And Mike always provides excellent and timely communication on anything and everything - he truly cares about his customers and those around him! Thanks so much, Mike!
Mike made my transfer so easy appreciate his time helping me with my accounts
Mike's service is top notch, thanks for all your help
Great customer service, Mike was able to get my late fee removed. Really appreciate his assistance
Mikes service is fantastic, could not have asked for any better service with my units, thank you mike
The staff is awesome!!
Great facility and great manager.
Mike is one of the best public storage managers that I have seen working at their establishment. I have been a loyal customer here at the 86 th for 4 years and Mike is fantastic
Great manager: kind and nice. Would highly recommend him.
Top notch service! I will highly recommend to anyone seeking great customer service 👍
Mike has as been a great person based on the customer service he provides to me when ever I approach for help
Great location. Super helpful with any and all information you need. Mike is great to work with for all your needs with getting a unit to the right supplies for packing everything away. Very pleased.
Best manager. Always there to help and very professional. Would highly recommend.
Mike is always helpful and understanding. He makes sure our questions gets answered and he never makes us feel uncomfortable. Mike really cares about his customers!.
Customer service is amazing. The facility is always clean. There’s nothing like driving up and seeing no clutter and a well lite unit. Exactly what I was looking for in a storage facility. Thank you Mike
I moved into PS and immediately found out they lied to me about the circumstances involving the lock, the MGR was very nice and issued a credit. Then within 2 or 3 days of rental I received 18 correspondents from them between email and text and they refuse to stop sending them because it was paperless and they said I agreed and couldn't stop them, no the unsubscribe option did not work on any of them. After that they began sending the emails in duplicate. After 11 days I vacated the property as the walls in the storage have a 3 foot gap between the top and ceiling that is a huge security risk to me as I've been robbed in a storage like this and no the insurance they force on you won't pay unless they rip the wall down to get in. Furthermore, after vacating the property and receiving confirmation from the MGR, PS turned around and sent me a bill for the next month (roughly 20 days away) and yet another chance to win $500 from PS. Complaint has been filed with the BBB. I do want to add the MGR was very nice and great to work with, however receiving a bill after I received a $0 balance from him was too much after being lied to, marketed to heck and treated very rudely for asking the emails stop. In the 11 days I was there I received roughly 28 different correspondents and lots of chances to win $500. Unbelievable
Mike is the best. I rented a unit and Mike helped me realize it was too small. He made sure we was good. Very nice and friendly.
I went to the facility to find out about lost keys and how to handle the situation and Mike was excellent. He assisted me with professionalism and courtesy. I was very impressed.
I wanted to write a review on the amazing customer service I received from Mr. Mike! This is my first time renting a storage unit.
I booked online and the storage unit I went with was actually smaller than I thought. Mr. Mike was able to get me switched over to a bigger one immediately. I am very pleased with this location.
Been using public storage for almost a year now and Mike has always been very accommodating, helpful and always friendly. I’ve missed payments and they always work with me. I will continue giving public storage my business!
😊
Let me tell y’all I have had a storage with this company for over a year now and they are great.! The facility is well kept and I love the management Mike is very friendly and easy to communicate with.! He always gets back to me within a reasonable time.!
Mike is an amazing public storage associate. Helped with everything i needed no stress . Highly recommend mike @ 86th st public storage
Michelle was super friendly and helpful in explaining everything about my agreement. I had a lovely conversation with her. Thanks for great customer service!
Mike was very thorough in assisting me with my account! Best-in-class customer service!!!
I Came In Today The Manager, Mike Was Quick And Efficient. Exceptional Service!! He Walked Me Through The Entire Process Including The App Thats Super Convenient. 10 Out Of 10, Highly Recommended.
Mike is awesome great customer service always look forward to coming rona clean property with great service
I love mike so much he was my biggest supporter and help I love this public storage!
I was in a few weeks ago, and Mike really came though for me. I have only been at the location a few months and noticed something off with my bill. Mike helped me work it in less than 24 hours. Thanks again, Mike.
Mike was super helpful and kind. Great customer service!
Mike the manager is AWESOME! Other places of business can and should learn from Mike how to treat your Customers! Mike Drop...
Couldn’t be happier with this location! We have 2 units at a reasonable price point too.
Mike is always so helpful and his customers service is superb. 10 out of 10 would recommend.
I was late on my bill this month and mike got my late fee removed as a 1 time courtesy, this is great customer service and that is why I stay at the west 86 th street location. Thank you for all your help mike
Terrible facility it's all automated if you have any issues you have to call corporate and it takes weeks to get a response.
Do not rent here. Terrible customer service. My property was damaged at this facility and the refuse to accept responsibility. My trailer was damaged while parked and they will not give me access to the incident report. And when I call the district manager refuses to return my calls. I've left several messages. All they do is send me emails about upcoming payments and no other correspondence from this place. Do not rent here if you care about customer service.
Mike has a great personality and have been a pleasure to do business with.
Mike was super helpful made it easy and was the best with a lock definitely recommended. Thank you
Mike was absolutely fabulous! So polite, helpful, and gave great customer service. Thank you for making this process such a breeze.
Mike was a fantastic help. Answered all my questions. Helped me figure out what size of storage unit best fit my needs and Very friendly Highly recommended anyone to come rent from Mike!
Awesome Service! Good protection of your mechandise! Mike is One Heck of a Guy if you're honest with him he's very genuine but he still goes by the book.
Mike was EXTRAORDINARY! We decided to pay one more month on storage & was LATE! 🤦🏾♀️ He waived my late fee and got us right back in! Thank you Mike so much! I appreciate your outstanding customer service & understanding! 10/10 HIGHLY RECOMMEND!!! 🙌🏾
Mike was very professional and helpful from the time I walked in to the time I left. He was able to give me a discount on my boxes and even carried everything out to the car, which I really appreciate.
Mike is the greatest really appreciate your time and how much you put into your job. Thank you so much.
This is my first time renting a storage unit and it’s been such an easy experience! They have great customer service and the process has been so smooth. Thanks to Mike and his team for the help!
Live coming to this location, Mike's service is fantastic. Great clean facility and love the customer service
Hey Mike gave me good customer service
Great place great price great customer service I recommend.
Bout storage units for auction and Mike did an excellent job at helping me and providing information. Will definitely be back again next month. Thanksike for your help
I’ve used this storage place a millions times and I left one storage place today 04/01/23 and came back to where I know . I love this property and enjoy the manager Mike . He remember me from before and just being back home is a gd feeling . Thank you public storage for all your help
Great job! Thanks for making it fast and easy Mike!
I’ve been renting from PS for a few months. When our family needed a larger unit, Mike made the transition a smooth process! He offers the best customer care experience! I appreciate you, Mike!
The store is great and the store manager is awesome. Appreciate the work they do.
Mike, helped me and was so nice took care of me. Appreciate him.
Mannnn, they always treat me with the best customer service. I recommend anyone needing a storage space shop here!!!
I was so stressed out today about my storage and the property manager Mike really took it in his hands to make sure everything worked out for me you don't get no better than somebody taking their job personal enough to make sure everything works out good for you.
Modest time renting a storage space Mike made my experience very smooth thanks again public storage excellent customer service!
Mike is an awesome person and huge help very patient
Thank you Mike ! You’re an amazing manager ! You definitely make sure your customers are satisfied! Great communication, welcoming spirit , pleasant to work with !
Thank you Mike for being a great and welcome manager , your attitude and the willing to help your customers goes above and beyond to ensure that your customer are satisfied. Kudos to you and keep helping as you always ! Thanks again amazing manager ! So helpful, great communication ! He made my experience enjoyable . Thank you Mike !
Mike was very helpful. Mike helped me find the perfect storage unit for and was very respectful.
Like everything about the place, management is awesome, the place is clean, and well kept up.
Mike made my move in easy and was very helpful. Thank you mike
Mike should be the customer service trainer for the entire Pubic Storage organization. He is knowledgeable, ultra customer focused and a considerate straighter shooter. Bravo Mike! 😃
Mike helped me tremendously with setting the app up on my device and his customer service is excellent
Today I was greeted by a happy, smiling employee by the name of Mike.
He was definitely a blessing in my storm and he assisted me with everything I needed.
I am very grateful and appreciative to know that we still have wonderful amazing employees that still cares about the customer and the customer service they provide. Thank you Mike
And thank you public storage for hiring him!!!!
40 stars 🌟
I absolutely love this place. If you have any problems or questions they will help you. Very nice man named Mike helped me out today with a lock situation. Very happy customer. 😊 thank you for everything.
Since my day of inquiring about an unit..to actually setting up online, and moving in, Mike the property manager has been nothing more than AMAZING!! Great customer service, great care, and very helpful! I highly recommend Public Storage and this location 😊
Mike was great and I loved his customer service !! definitely one of the best public storage i’ve been to !! we need more people like “mike’ THANK YOU
So last night I was so frustrated with the public storage location at 56th and Georgetown that I so happened stop by the one last night at 86th and Michigan road and my man Mike (property manager) GREAT MAN!!! helped me with needing a lock and getting into my storage took less than 5 minutes he was professional and helpful. It felt good to talk to a REAL person and not just a Kiosk - Thank you Mike you made my night and was a true blessing. If you are searching for a Storage location. Look no more rent from the one at 4305 West 86th and Michigan Rd. you won't be disappointed.
Sincerely,
Happy Customer DB
I really like this location mike was really helpful and any issues I had he took care of it thank you mike
The guy in the front is the best in the world 🥰🥰🥰🥰🥰
I would strongly recommend getting a unit at the 86th location. Mike was super easy to work with. He is always there for me by phone or just helping out with questions.
Mike is a great property manager, always takes him time to assist me with my accounts. Thank you for the great customer service mike
I am a customer currently of this 86st location. I called the office and left a voicemail message asking for the property manager to return my call. In less than 30 min I received a call from Mike who went over and above in providing exceptional customer support and service. Good customer service is rare these days but Mike was a breath of fresh air. He answered my questions and took it upon himself to do an overview of my account. His service and willingness to go above and beyond made me a very happy customer. Thank you, Mike!
Mike is the Property Manager at this location. Mike gets things done, is professional and accessible. I highly recommend this location. No, I am not affiliated or employed by Public Storage. I am a happy customer.
Great Customer Service,,I Have Been A Customer With This Company Over 20 Years!!
I have nothing but great things to say about this public storage location. The on site Mike is amazing.I would give him 100% on customer service. He makes sure not only his customers are taken care of, but the site itself as well. This location is very clean and no clutter anywhere!!! I would highly recommend this location to everyone!!! Thanks Mike!!!!
Great customer service. Profession prompt & friendly. Deserves a raise!
On site manager is very helpful willing to help wherever he can
My service was very nice... greatly appreciated!
😃👍😃💚💖
Hi: An amazing thing just happened. I was given a break on my storage rent for the next 6 months. I cant believe a business would look out for their customers, especially now in todays economy. I am so impressed and appreciative. Thank you so much You are truly one of a kind.
My rep. Mike is a great Mgr. Please give him the highest rating that the company has.
Mike was great, helped us compare options and make the right choice! He clearly cares about his facility and his customers.
Mike at this public storage is a great person to work with he runs a storage place perfectly I appreciate him being here and I hope he stays here for as long as I’m here
Had a great experience with them…. Mike always called and made sure I had everything I needed…. Wonderful customer service and I will definitely use again if need be!!!
Amazing service!! The property manager took care of me even on his day off.Would recommend 1000%!!!
This is hands down the best Public Storage around. My boyfriend and I were helped by Mike, and I am beyond impressed. He’s polite, professional, knowledgeable, definitely on your side and does what he can to work with you. Two other customers came in, and he was just as friendly with them. The smile never left his face while he took the time to interact with different customers and made sure that everyone was happy. Mike genuinely cares, and I feel like that’s rare these days. Super rad. Thanks again, Mike!
I had a great experience with public storage Mike was always super helpful and i appreciate it a lot ! You don’t run into many places that have good customer service but here it’s excellent. I would recommend this public storage to everyone!
Mike was a phenomenal help! I’ve had my unit for some time now and he’s always there to help me out
I had a great experience today moving in my storage . Mike the property manager was very helpful . I had to upgrade to a larger unit . He was able to set me up very quickly with everything that I need. I would definitely recommend.
Mike is great… always helps me out.
Huge props to mike, dude was extremely nice and helped more than he needed to. 11/10 employee.
I have been using this Storage site for about four years and I’am very satisfied with location and the service that I have received for Micheal Lineback he has always kept me informed and updated .
Mike is definitely wonderful he is the property manager and I’ve been here for years. Need more people like him 🤗
Great customer service. Mike is the man!
Mike who is there when I come to the storage has the greatest customer service skills I have ever seen and I am 50. Keep doing your thang Mike.
Dude was mad cool as soon as I walked in the building. I was needing 4 boxes to help someone pack and dude blessed me. His name is Mike and let me say he was kind, genuine and real. Thank you Mike and God bless you
Mike was extremely professionaland yet very personable at the same time. Out of 90% of the properties I've been to, this one is one of the cleanest I've been to.
Mikes customer service was excellent helped me tremendously with my rental. I highly recommend public storage at west 86th.
Mike the General Manger is literally the best service you will ever receive. Great communication and called back every time before the end of the day!! Highly recommend this facility. He needs a raise.
Mike has been so helpful to me I have never had a storage before he has made my experience with public storage has been so comfortable with dealing with Mr Mike God Bless him
Great customer service and pleasant experience
Extremely helpful and kind.
#mike
Just wanted to thank Mike Lineback at Public Storage on West 86th Street in Indy for his GREAT service and patience with my storage units! I have known Mike for several years and admire his Attention to Detail and his Recommendations! Public Storage should be very Proud of Mike as a trusted employee and a Veteran of our Country! ps-if you had 10 stars at the top of this-Mike would've received a 10!
Mike is the best he’s the always so helpful and showing great hospitality! He’s amazing at what he does ! Thank you!
Mike has very great Customer service will recommend Public stores on 86 street best online deals
Mike took the time to help me reset my app, very much appreciated. Great customer service
Such a friendly environment and the staff was amazingly kind and informative. Would recommend to anyone who need a storage unit.
Mike was respectful and very informative. I am going to like renting from here.
Mike is awesome! Very helpful and excellent customer. Highly recommend!
Great customer service. Mike is always helpful in any kind of way we need .great worker .
It’s not fancy but it’s reasonable and a very good location and the management and staff are very accommodating
Mike was very helpful. Took care of all I needed very quickly.
Mike is amazing and very very helpful
Trudy was very professional! Answered all my questions. Pleasure doing business with her
Thank you for your help Teresa
Mike at public storage is a wonderful wonderful person he has excellent customer service will recommend people to come here for it him
I went to public storage and had an amazing experience with Mike the manager he was knowledgeable helpful and great customer service I will recommend Public storage to my friends 👍👍👍
Mike was truly outstanding. He helped me assess what I needed with regard to my packing needs and went above and beyond. Stellar customer service.
Unit was broken into and stolen from. Stay away
Pretty safe place to store ur items. The only down side is that they close so early. It's a huge inconvenience if u need something at night..
clean alway helpful management always on point
Mike was awesome in customer service! Great place for storage! Thanks Mike!
I’ve been with Public Storage for three years now and I’ve had nothing but pleasant experiences. Mike is customer oriented and is always nice and knowledgeable.
I was just in public storage on 86th Street and Mike has been very helpful to me and I would like to give him five stars and a half
I found the staff "Mike" to be both professional and personable. He made my move in experience both fast and simple. This is my second rental at this facility, the grounds, as well as my storage unit are kept clean and secure.
Mike has great service and very friendly, units are clean and property well maintained
Mike has given me the best service I have ever received, could not have asked for any better customer service. Thanks mike
I would like to give a big Thank You to Mike Lineback for giving me a discount on my storage unit. I have been in my storage unit since 2019 and paying faithfully each month so this discount has been a blessing to me. So Thank you again Mr. Lineback!!!! Public Storage has always been professional and helpful to me.
Mikes customer service is fantastic, stopped by to pay my bill and mike reminded me I was on auto pay, he is so friendly and explains everything very well. Thanks for the great customer service today mike
Mike was very helpful and gets a A+ for his customer service.