Public Storage Self-Storage Units at 330 W North Ave, Lombard, IL

I recommend this s y storage units gret price and service. Thanks Diane.

Diane helped me and she is great the property is clean and I had an amazing experience. Thanks Diane

Please come to this location jace is really friendly and super great. Thank you so much for helping me out and getting situated.

Jace was great with helping me get started up with a storage locker here, thank you!

Diane was wonderful!! Beautiful new office:). Excellent customer service!! Highly recommend

Really Great Customer Service High energy and very helpful :)

Diane you are awesome! Clean property and very helpful•. I highly recommend storing here!

Returning customer Diane was very helpful. Would highly recommend. Thanks for all your help

Diane was very helpful and I enjoyed my experience

Well,I’m a return cust.from when Diane would fill out paper leases and flip phones , I’m coming from lemont il to this storage only because I found out she was still the property manager. I passed about 3/4 storage locations to get here , so that says a lot about the place and Diane ….

Great service and really friendly. 10/10 would recommend.

Diane was very helpful, knowledgeable and quick!

Rented a unit today at this location today. The manager Diane was very professional! She made everything easy! Highly recommended! Tyler H.

Diane was a great help to getting my storage unit. Had all the information and was very polite and patient. Definitely recommend this place.

Diane is a great friendly manager. Helped me out a lot. I recommend this place to everybody.

Went to a few storage locations today and saw this place on my way home and decided to stop by just to get information. Diane was very pleasant and informative. She asked me a few questions and suggested a unit size. I decided to rent the 10x10 unit. I actually passed this one up and went to the other location down the street, however to my dismay it was just a kiosk rental and no one to talk to. So glad I decided to make the u-turn and come back to this location that I passed. The employee was very helpful and knowledgeable. Made this task quick and painless. Will definitely recommend this place to others.

Diane was wonderful and so accommodating! The location is convenient and clean.

Diane was so helpful know s her Job very well. I wish we had more people like Diane well recommended

Diane is amazing!!!! Very kind and helpful. She really went out of her way to help us. She is the definition of awesome customer service. Thank you so much!!! 🙂

Diane was very helpful returning costumer

Exceptional customer service by Diane. Answered all my questions and was extremely professional.

Great Experience! Diane the manager was extremely attentive and helpful in addition to being friendly. Recommended 100% got a 10x30 spot for a great price.

nice place to storage Diane help me a lot to find the right storage unit for my stuff thanks a lot.

Quick and simple when you book with Diane. Thank you!

Nice place, Daine the manager is very efficient and flexible to meet customer needs

Diane is awesome. Please reach out if you need a storage space.

Had great experience with Diane the manager.

I Highly recommend this location for your storage needs. Diane is a superior human and very caring.

diane was wonderful and welcoming. great customer service.

Diane at this public storage is amazing!! Always willing to help out and has great communication and customer service :)

Awesome experience here! Need a unit? talk to Diane !! Super friendly and welcoming👍👍👍

Today is one of those days we're everything that can go wrong go's wrong 😪😪,until I came to public storage, they have some of the best people working for them😁😁😁 Dian treat me with respect and with dignity, she went up and above, I would give her a 10 stars, very very satisfied

Property manager more than helpful kind and courteous Diane property manager

Diane was great, understanding and very professional! I definitely recommended talking to her if you’re interested in a storage room.

Property 20262; service provided by Melanie was quick with great service. 5.31.22: I'm changing my rating because I've been given a rate increase too consistently. I could see if it were 2x a year, but to receive a rate increase in October, January then this morning is unnecessary especially when this isn't the type of business that incurs that much substational increases in costs to do business - very standard management of property. Customers who are long-term and consistent should not be receiving rate increases this frequently and for more than a fraction of the base rent. I feel they are taking advantage of the fact that IL has regulations regarding this. It's difficult to budget for the rent when you don't know if it will double or triple within the next 3 to 6 months.

Diane is an awesome property manager. Always on top of things extremely helpful above and beyond. Highly recommend for all your Storage needs

I just met Diane and I can tell right away that she knew what she was doing just from the phone call to the in-person visit, she was very knowledgeable, friendly and very funny , I'd say she's an asset to the company. Signing up with quick and painless and she even walk me to the storage and gave me a tour, she's awesome!

Diane was here to help me out . Really Really nice leady and property was clean . Five star 🌟 service. I recommend this place for storage at first pla e . Don't go anywhere try it first.

Diane is very helpful!!!

Diane went over and above and deserves a raise. Kudos to Miss Diane.

Diane was the best a real keeper.

MANAGER DIANE IS ALWAYS HELPFUL AND THE PROPERTY ALWAYS CLEAN, GREAT EXPERIENCE AND WOULD RECOMMEND STORING HERE.! I have come back now that spring is here, as this is the ideal place for storage I am a returning customer as of 3 19 22 because this property is always clean and well kept and especially because of DIANE the property manager who is always kind and helpful.

Laura was absolutely wonderful!

Totally recommend this storage and the manager diane was real nice

Diane has been very helpful in finding a unit! Location is great, property well-kept, and has a bathroom available for use, which is a great amenity if necessary!!

Diane is truly one of a kind. Very friendly and helpful. She is an asset to Public Storage. Thank you.

This place will make you pay them even if you never used the space and wanted to cancel two days after you rented. Such a hassle they will call and talk to you like they are enforcement from the police department lol

Diane has always been great

Diane was great helping get a unit setup.

Diane was super helpful explaining how the pricing works as well as how easy it is to rent a storage unit. 10/10 would recommend this place to anyone now :)

Diane is an awesome employee. She helped me resolve a storage issue and was so positive and pleasant with assisting me. Diane is an asset for Public Storage location 330 West North ave. Lombard IL location

Diane is the most friendly person...her good customer service is why I am here....

DIANE is so nice she was so helpful to us....Her customer service is a TEN STAR

Real easy to reserve a space and Diane, works the office, was very helpful with my first day there getting settled.

Diane was very helpful and nice. I transferred my unit and she made it very fast in easy.

Great experience with Diane helping a family member.

Diane, the property manager, helped me tremendously! The property is clean and so appreciated the guidance and resolve in my storage needs!

Diane and Julia are great assets to Publuc Storage Company. They're both professional and very kind. I wish all companies such as Public Storage have employees and people like Diane and Julia. Diane has helped me on October 6, 2021 in Lombard. She's such a delight and warm individual and as a professional. I know Julia is the same though I didn't get a chance to meet her in person. Both Diane and Julia deserve all their rewards and merits from Public Storage for all their dedication and kindness.

Great personnel - Diane - ready to help with any questions. Very clean property and space. Very easy to drive in and out.

DIANE IS AMAZING!!!! super easy to work with and cant wait to see her again!!! Place well kept and very customer friendly!!!

Luisa was a great help helped me withe the hole process and the app 5 Star treatment

I worked with Laura! Great great customer service and easy, painless transaction! Thanks Laura!

Diane was very helpful & we were able to rent right away with no hassle.

Laura was wonderful

Laura was wonderful and great help and great servicr

The manager Stacey was so helpful with my questions about storage and renting!

Diane was awesome! Super helpful! Highly recommended! Thank you!

Diane the manager helped me out, answered all my questions and eased my mind. I would surely recommend

I’m a 10+ year customer and sad to recently turn in my keys because I no longer needed the storage unit. Diane was a pleasure to work with from check in to check out, and I’d highly recommend this location to anyone needing some extra space!

This property helped a ton! Had a reservation elsewhere and it was a nightmare! When we got here Diane made it super easy and got us a great spot appreciated all the help offered here

Diane was really great to work with today. She helped me get a second unit and link it up to the one I’m already using. It was really easy and I highly recommend renting here.

Renting a Unit was good for what I needed it for, Diane was a great help!

Laura was amazing she was nice professional and very fast

Don't use!!!!!! 0 stars if it was available! After not being able to access storage half of winter due the gate not working in the mornings they had the nerves to raise rent ,when i was fed up with them and told them i'm leaving and left in April yet again they still having the nerves to trying to charge me for May, what a bunch thieves!

Laura was very helpful.

Diane is a Great representative for the company, she is very nice and professional. Even when something goes wrong she goes above and beyond to fix it

Kelly is great. She always has a smile on her face and does a fantastic job. She makes sure she reminds about the app every time she sees me. Thanks for all you do kelly. You are awesome

Property manager. Diane is very helpful and knowledgeable. Highly recommend this site!

I made a reservation for my storage online, then I came here and no one was able to help me get the keys and finish my registration , the lady was busy and asked me to come back later or do everything online . I wanted to say huge thank you to Barb , she really helped me a lot . First of all she helped me find the storage location because google took me to a different place . Then, when no one was able to help me when I arrived - I called Barb and she was able to assist me with online registration! Thank you Barb !! You are the best !

Diane was incredible!!! She absolutely hands down knows what customer service means!! I first met her at another location but since that location did not have the tall doors I needed, I eventually ended up at this facility. I am so glad things worked out this way because I couldn’t have asked for better service. I was a first time storage facility renter, but she was completely patient with me. The unit I rented had some mechanical issues with the lock, but she was able to get those issues resolved with 2 business days!!!!! Outstanding!!! I wish more people and businesses ran this smoothly.... THANKS Diane!!

Very good place, very friendly Diane, thank you so much you very professional all doing.

I loved Diane very sweet and what I needed today! Very professional and organized!

Laura she is amazing ❤️

Laura

The best public storage location millions thanks for the agent Diane she is the best thank you soo much

Great location right off the road and easy to use!

Thank you Diane for your wonderful customer service very knowledgeable

Diane was amazing, awesome storage place.

Great experience. The manager, Diane, was very welcoming. I was impressed by her professionalism.

Diane was amazing! So helpful with her time and advice. I will recommend your business to everyone!

I have been a customer for years, and Diane has always been amazing...always nice and informative. Deb

Melanie was very helpful and provide me with all the boxes and info I needed to make my move as smooth as possible! Thanks!

I had the best experience ever. So nice and very fast service. Diane made sure I had everything I needed and she was very patient with me. First time here and already love it!

Diane the manager was amazing! Highly recommend! Clean, well lit and friendly!

Diane is the best!!!!!! I know I can count on her for any help I may need. Highly recommend this location!

Great service at this facility, very helpful and kind staff. I strongly recommend this place.

I needed a storage unit for my motorcycles and Diane was very helpful with choosing a unit that would work for my needs This is a great place and great people to work with. Thank you!

Diane is the greatest!!!!!!

Kelly is absolutely the best. Have have needed to rent storage a couple of time over the years and she goes above and beyond to service the customer. I will always go back to Kelly when i need to rent storage. Public storage you have a superior in your family. Thanks Kelly for all you do.

Diane, she was great and showed me a number of units until I found the one I liked.

Fast service getting my storage unit. Melanie made it easy and was very friendly.

Let’s get this year off the books! Until then I have been so please with the service I received from this location at 330 North Ave. The front desk manager Diane is the friendliest, person you could ever want to meet, such a positive personality, I feel lucky I picked this one and she is the reason I will keep my belongings here as needed. Safe location, well lit and easy in and out.

Needed storage on short notice, and I reserved a spot here. Diane (manager) walked us through the reservation/payment process, and could not have been more helpful! On top of all that, the price came in cheaper than was shown online. Great facility!

I guess it's no secret how amazing the manager Diane is! We were there yesterday and she carried a ladder all the way down to the end row of units to help us!! She was so willing to help and do so with a smile!! :)

Diane at Public Storage was extremely helpful, and professional when it came to getting my storage unit set up.

Easy sign up and check in. Space was clean and door operates smooth as glass. Front desk personnel very helpful.

Dianne is super helpful all the time! Always nice, kind, warm, and welcoming. -Gearith

Diane was quick, and super helpful. Would recommend this place to others.

Would like to thank Diane!! Very helpful and courteous, would definitely recommend this public storage location.

Diane was so kind! Even though she was busy, she took the time to show me the unit, which I loved!!

great customer service. made moving super easy. no problems with finding a unit and moving in same day. diane helped very much

Diane is absolutely amazing. I am a Plumber and was recently laid off due to Covid19. She was understanding of my situation. I had to wait for my unemployment to go through and she was very understanding of my situation. I've spoken to her many times and she is always so positive. I was able to pay everything I owed on my unit when my unemployment finally arrived. They closed at 5pm that day and she waited an extra 20 minutes on her own time to make sure I was able to get a lock on my unit and secure my items. Thanks for caring and understanding Diane especially with what we are going through!

Diane was great very nice talk us though everything.

Every time I visit the Storage Melanie make me feel so welcome. I like the friendly service and easy atmosphere.

Kelly is awesome

Super friendly place. Melanie even stayed after hours to get us a unit. She's helpful, efficient and funny. Great asset to your company!

Melanie was so very helpful and stayed late to help us get moved in...

This location is the best because of Ms. Diane.. she is awesome. She accommodate her clients above and beyond. She is a truly an asset to Public Storage and we keep coming back to this location because of her. Keep it up Ms. Diane!!!!!!!! You’re the best !!!!!!!!!

Melanie is a great asset to public storage. She has a positive attitude and great customer service. Answering all of our questions and showed us to our rental unit. We thank you for all the help today.

Very nice person she even clean the snow for me to walk safe.

Diane was very helpful throughout our experience of looking at the facility. She walked out to the storage area even in inclement weather. If I still owned my business, I would not hesitate to hire her.

I must say that Melanie made my day. Customer service like that is rare. She made me feel as if I was a part of the family. Very knowledgeable, even caring about my day. Thank you Public Storage, And a special thanks to Melanie. Visit this place if you need storage the service and prices are great!

Diane was great to work with, friendly and efficient. Glad I chose this location!

Diane was very helpful, set up and move in was easy.

Diane was super sweet and very helpful and made my stressful move way more relaxing!

Great place Diane was very helpful.

Fast and great customer service from Diane. Will definitely come back.

Diane was very helpful and quick! Thank you!!!

Great experience with Diane.

Had an issue with a late payment issue with my bank not sending it on time or something, I walked in to public storage spoke to Diane and she was So helpful with faxing all the needed paper work to my bank. I highly recommend public storage they go beyond to help out!

Diane was great friendly and helpful! Great deal on the unit as well

I came into this location and was very pleased with the service I received from Melanie, she was very informative with explaining the rental process and even showed me some of the packing supplies the offer. I was also very please with the appearance of the property, it was very clean and well maintained I can tell they employees take pride in the property, I will definitely be back when I’m ready to rent and will make sure I tell all of my family about the service I got while I was there

Diane is great

Diane was so hopeful with my first experience with your facility. Thanks again I feel experienced now!!!!!!!!!!!

Diane is fantastic, easy simple and fast service.

When I stopped in to make a payment Melanie was kind and very helpful. She took time out of her day to listen to me and my concerns and did her best to solve my problems with regards to payments.

all good . Julie very professional

Great customer service. Diane was very helpful. Most importantly she got me out the door quickly. Will definitely recommend this place to anyone who is looking for a safe place to keep your things.

Clean property. Helpful staff.

Dianna is friendly to work with

Had questions regarding my space that's at another location and was very thankful that Diane was able to help. Thank you so much!

Thanks Diane for help Good and fast services

Diane was a great help. Process was smooth and fast! Highly recommend.

Very much enjoy the treatment hospitality. Given step by step direction by Diane how to open the gates and the direction thank you

Diane was great !! Thank you for the great customer service!

Very smooth, very easy, very fast, great price awesome service by Diane!!!!!!!! Thank you!!!!

Great Customer Service. Diane was really helpful! This was my first time renting out a storage unit, I was in a rush and she made the process so easy, I was in and out real quick. Highly Recommend this location!!

Nice place

Diane is amazing!!! Made the whole process a breeze. Thank you!

Diane was great! Very helpful and quick!

Diane was a fantastic help!

Great experience! Diane was a really nice person!

Diane was a kind person! Thanks for the help!

I really appreciate everything Diane did for us by explaining everything in detail and great attitude to top it off!!

Diane was very helpful! Went somewhere else first and it was more than double the fees. So happy I came here!

I showed up for my scheduled appointment and was greeted by Diane. She is super friendly, efficient and conversational. She showed me the unit, I accepted and we completed the paperwork and viola I was in. Public Storage does a great job at creating a good customer impression but the company is only as good as its employees like Diane!

Kim was awesome!!!

Diane was exceptional! Will definatly use in the future if needed and highly recommend!

Easy sign up, Diane was friendly and helpful.

Excellent pricing, excellent service, extremely friendly and prompt service

Wonderful space and very friendly staff. Personable, knowledgeable and willing to assist upon request. Grear location.

Diane waa great!

I have done to other storage facilities other than this public storage on North Avenue I will never go anywhere else again the clerk Diane was so helpful and always pleasant with a smile she seems to know all of her customers. The cleanliness was such a find site to see many places don't have that all around clean which means someone is paying attention and I appreciate that I know my belongings are safe and I am beyond satisfied with yours facility thank you

Great service from Diane, very satisfied. Very clean facility. Great prices compared to other storage facilities in the area. Highly recommend PUBLIC STORAGE!

I was extremely pleased with the experience I had selecting and setting up my storage unit. Diane assisted me and truly made my morning :-). She was beyond helpful, customer care/service exceeded my expectations and the ease of setting it up was the icing on the cake. Also price was AWESOME !!!!!Thank you again Diane!!!!

I reserved at this location to rent a storage space, but as I was parking yesterday, the lady saw me pull up and was not courteous enough to let me know she was going to close for 30 minutes. (There are only 2 parking spaces and they are literally in front of the entrance door). She was looking at me park as she locked the front door. I was unaware what she was doing so I got out of the car and she saw me as I realized that the office was not going to be opened for 30 minutes. It takes maybe 15 minutes to process a rental; she could have earned my business and went to lunch 15 minutes later, but I guess my business was not important. She lacks customer service, so I rented a storage space somewhere else.

Great service awesome people

Service was great! I had a last minute move. Melanie was extremely helpful and patient with me and helped me get situated right away. Extremely convenient

Easy check in. Thx Diane!

Great job setting us up. Great rate and easy peazy. Thanks Diane!

Spoke to Diane. She was very pleasant and friendly.

Diane was great and prompt and getting me my storage unit. In and out super fast. They also have a nice spacious lot for getting in and out of the units.

Be careful

It's ok

Julie very helpful. Excellent area

Diane was very helpful getting me quickly set up!

Great help and service from Melanie.

Awesome service by Melanie! Thank you very much, highly recommend!

Called to inquire about a unit and Melanie gave me all the information I needed. She was very polite and friendly and definitely made my search for a storage space so much easier.

Dianne has been very helpful! Great service today, thank you!

Diane was so helpful and everything went smooth like butter.

Diane was very helpful. Reasonable price and easy access in and out made this facility ideal.

Disne was very helpful and professional. Will recommend storing here. Great prices.

Melanie was exceptionally nice and helpful when I stopped in. Don’t usually write reviews but thought it deserved a mention. Thanks !!!

I came it to see about a storage unit and melanie was super professional and Answered all my questions And was super friendly

Diane is so nice and friendly! I made my reservation online and received a phone call within 5 min confirming and scheduling a time to come in. The office was pleasant and clean!

Melanie very good worker thanks

Diane was very pleasant to work with

The service is so great. Diane is so nice, friendly and accommodating. She showed great customer service.

Diane is one of the most professional and caring storage managers I have ever encountered. I had a storage unit with this location years ago and when it came time to need storage again, the first place that would ever come to mind is renting with Diane's location. It was great to see her familiar and smiling face. She remembered me and was so jovial and accommodating. She made me feel welcome back again. I would recommend Diane as a top tier 5 star manager and I want her to get recognition for her professionalism and courtesy. I have seen her in action with her other customers. She is friendly and so helpful. I enjoy seeing her each time I go to my unit. Hats Off Diane! Keep Up The Great Work!

My experience here today was a very pleasant one. Diane was friendly but very professional. I would definitely recommend to anyone!

Diane is of great help! She made renting a storage unit a pleasant experience.

Diane was quite helpful

Diane is great! Very pleasant experience, extremely satisfied with everything. Will recommend to family and friends!

Diane was very friendly and knowledgeable Very helpful clean storage unit

Great service Diane is the best really quick and clear service

Diane was so helpful and caring!

Diane was really helpful, helped us find the perfect storage unit. Really recommend this place! A++++

Diane was extremely helpful with my experience. Made my day a lot less stressful. Excellent customer service. Great place overall.

This place is too expensive

Diane was very helpful and so kind. She was very accomodating and made everything so easy. Highly recommended!!!!

Diane was great!

Diane was the best!! She made it a quick process and got me a great deal! I highly recommend this locarion - very convenient and clean.

Jack S was a big help! He went above and beyond to be helpful! Great place to rent storage property! Highly recommend!

Nice facility, with a helpful employee.

Diane helped me with my move in, very fast and friendly, also kept me updated with my account and makes dealing with storage very easy.

The service and information was incredible. I would recommend asking for a lady named Diane she was so helpful she could be working for a fortune 50 company very professional and nice. The property is clean and I feel safe having my belongings here. Easy to get to also.

Moving can be stressful. However, when I went to this public storage to grab a unit, Diane the Manager made the process the complete opposite for me. Great service and great experience, super friendly, quick and easy. Thanks Diane!

Had a great experience at this location. Diane was very helpful and also very friendly.

Diane was very nice and professional.

Very convenient and well maintaned

Diane is amazing, always very nice, no matter what. She is a true asset to your company.

Diane was incredibly helpful and pleasant. So glad I decided to come here!

Diane was a great helpful. Very pleasant, courteous, and quick!

Diane was great!!!!!!

Nice experience. Diane is awesome.

Pro’s: Diane is pretty nice she works up front. She’s Always up beat when ever I go in seems like she has good karma. Always quick to help my husband fixed the blinds in her office for her. Units are clean & we have never had a bug issue. We’ve gotten to know a few other renters in units close to us as well. I also like how they switched to the new round locks because these can not be cut off or broken into. Also I compared a few public storage lots this one seemed to have the best prices$$$$. Con’s don’t like how they raise their prices every few months though. We got in on a good deal 5 months later our price was raised $30. We’re house searching now so hopefully we won’t need the storage that much longer. The people who rent next to us have the same storage size we do. 10x30 they pay $900 prices are raised for them every 6-9 months she said.

Diane helped to get me setup really quick and easily. Great rate for a short term storage unit!

Are there electrical outlet's in the large rooms?

Dan was just amazing. He was fast and efficient. Very pleasant and professional. Did his job with a smile too. Awesome!

Great experience with Diane the manager. Helped solve my storage needs.

Execelent Service with a smile.

Diane was great, very personal, answered all my questions, would recommend Public Storage,

Diane was very knowledgeable and helpful. Great storage facility to consider for your household stuff.

This was the only storage facility I used because I had to store stuff that I didn't have room for immediately. It was conveniently located and very clean. I had a large unit for about 3-1/2 years. For all of that time, I have had my highs and lows in life, like anyone else. But let me tell you, I knew I wouldn't be renting this place for a long time, but I'm sure glad I did. Every time a concern came up, Diane, the site manager, was always there to work with me to the fullest extent. She kept, and is keeping, the place in check. For all of that storage time and the 4 seasons in the Midwest, I had none to minimal dust, bugs, spider/bug webs, and especially mice issues. My stuff was in boxes or wrapped in blankets or bubble wrap and was amazed to know that all of my stuff was fine. Everything worked accordingly as how a big name company ought to be. Diane, is an extremely hard working person. She is absolutely a people person and respects your business no matter what. Even until I had to get rid of my stuff, she recommended me to reputable companies by going online and using Google. She helped me and my family even when the tough was going. Thank you for everything, Diane, and Thank you for being such a great person. Good luck!

Great location, Diane was a huge help, and showing me the right space for my vehicle storage needs. She was also very helpful with showing how to use the lock system and how to get in and out of the location. If you need storage, check this place out!!!!

Great store. Diane is easy to deal with.

I have been storing here at this property for years with Diane as the manager and I appreciate the cleanless of the property and am pleased with Dianes professional courtesy.

I love this place, it's clean and well organized. The woman at the desk, I think her name is Diane, was very helpful

Diane was very helpful in showing me spaces. Place was very clean.

Diane was a huge help! She was quick and got us into our unit. Thanks for setting us up! Very kind.

Diane was great helping us find the perfect unit for us. We were very happy with the service.

Diane was very clear and explained everything well. And the experience was easy and helpful.

Hector was a great help

Diane was very helpful and signed me up with my storage very quick. I am super happy!

Diane Dalton is amazing! Thanks to Diane and the Public Storage facility.

We are building a house in Glen Ellyn and needed a storage space for 8 months, we went to several storage companies and met nothing but rude employees. We finally found public storage in Lombard and met Diane, who was absolutely incredible, and one of the better business women that I have ever met. I would recommend anyone in need of self storage, to contact Diane!

Good place

Nice clean space....very nice lady Diane very helpful and friendly

Excellent service

Diane Dalton is the property manager who is a gem of a person. However, Public Storage company i think raises the rent too high incrementally. $10 increase on a $72 monthly rent is too high. It should be like 1 or 2 percent increase. Make sure you raise Dianes pay also about 12%. That way everybody can share in the profitz.

Very friendly and helpful staff, Diane is great! Was able to reserve unit and move items in same day.

Amazing Diane was very friendly and efficient. She treated us kindly and prices were great.

I have been renting at Public Storage for many years. I needed an extra space and the advertised rate was great. Diane was extremely helpful. She showed me the space and the entire sign up process took only 15 minutes and it was all done. Great job. I highly recommend renting at that location and deal with Diane.

hectic very good person

Very kind and sweet!! Recommend coming here and storing your merchandise.

Incredibly easy and quick to rent space. Friendly service! Highly recommend!

Friendly staff, Diane was great and the storage space is cheap

Great customer service, the young lady Diane very helpful and attentive to my needs. Great value, accessible and very convenient

Great customer service provided by Diane, she was very helpful after asking me a few basic questions she was able to determine the right size unit for my needs. DON'T FORGET $1.00 dollar for the first month

Public Storage #1 Diane was super nice and informational.

I love this location! It's so convenient! Diane was so helpful and very patient!

I love this place. Friendly service, the perfect storage unit for a great price, and moving in was simple and convenient. Everything I could hope for. Diane is great. I'd highly recommend renting from her.

Well maintained and clean. Great customer service from Diane, always!

Greatest service compatible prices

Just got back from renting a unit from there. I was pleased to see how clean the area was. We first walked in the office and was greeted by Diane who did an amazing job with answering all our questions and was so sweet! Happy we decided to rent from them!

I cannot say enough about the friendliness and professionalism of the staff at this location. Diane Dalton who always goes above and beyond to help anytime I have questions or concerns. She is always on top of things. :-)

Drew was very helpful

Diane was great to work with. Responded to my phone calls promptly and was very helpful. Thank you!

Diane is a great asset to your company. Always cheerful and helpful. Units are kept up .

I have hade a unit here on and off for 10 years and could not be happier with the staff and property Diane has been great and has become a friend always very friendly and helpful . the units are very Clean and pest free which is very important to me

Diane was fantastic, a real people person. I would suggest to everyone

Great place, I worked with Diane she helped me a lot currently in a pinch with money while moving, but Diane contacted me when there was a smaller unit available for the $1 for the first month promotion. So that I could store a bunch of my items until I needed them.

Diane is such a sweetheart :) I am so glad I was able to have her help.

Best experience from start to finish!! Diane was AMAZINGLY helpful and efficient!!

Anita was very helpful! Even though my husband and I showed up very close to closing time, she was very patient and informative. Great customer service.

Diane is friendly, helpful & knowledgeable. She immediately showed me the unit, and completed the paperwork quickly & efficiently. It is a pleasure to do business with someone who does their job with pride.

Diane who works here was VERY accommodating! She went above and beyond to help me find exactly the size unit that would be most beneficial to me. She didn't try to up-sell but rather seemed to look out for my best interest! I really appreciated her kindness and help.

Diane is great. Good prices and had no problems at all! Thanks, I'll be back in October

I drove up to this location searching for a couple of spots for my vehicles. Thankfully, I found a large enough space to store both of them in one of their storage units. I saved a nice chunk of money this way. It was a quick and smooth decision. Thank you.

I stopped by to purchase some boxes and Diane went threw the pricing and sizes. Came back for more boxes and Diane was not there but the other manager Anita help me as well I remember Diane handing me a Google card the first time I stopped in. Thanks Lady's keep up the great work.

I've been a customer at this facility since 2010. It is a very clean and secure facility and prices are reasonable. Diane is the best! She always greets you with a smile and she's very attentive, always willing to help answer any questions that you may have.

Very Great ! Diane was very nice and had a great personality I recommend to all people!

I've primarily dealt with Diane at this facility for the last 3+ years or so. She's been very friendly and helpful and no complaints. There's always been someone at the facility, unlike some of the other ones who were gone for lunch or some other reason, and that helps alot to save from making a wasted trip. Grounds are very clean and always accessible.

as soon as we walked in diane had a smile on her face and she welcomed us and gave us all the information we needed about the storage facility and did not hesitate to show us what she had available for renting to take care of our needs i am eternity grateful we really enjoyed talking to her you have a winner.

Mike is awesome, top notch customer service

Nice and clean grounds, the manager Diane is so helpful and friendly. I like when she driving the golf cart and comes by my locker to say hi and to see if every things ok. When I come to the office its clean and well stocked with supplies. Diane willing to answer all questions and help me with all my storage needs. Informative and keeps me up to date on any up coming events (paving painting and other work). Always wearing a clean uniform and a nice smile. Diane seems more like a friend than a property manager. When I leave the property and drive away I get nice wave good-bye. I wish all business were run like this.

Diane is a very nice person she always assist you in anyway she can with public storage she gives you a call reminder for to pay the the storage i will give her a five cause i thinks she very good with public storage!

Diane has really great customer service skills and is VERY good at her job. I was registered in a really short time after receiving a pretty clear explanation of everything. Quite a few hidden fees (insurance, a hefty administrative fee, etc.), but still very reasonable.

I was in the store yesterday talking with Chris, pretty cool guy. He answered all the questions I had and was very polite. I stopped back in today to look at the unit because I didn't have time yesterday and Sakiya was also polite and very informative. I forgot to do the review yesterday but I made sure I did it today. You guys are awesome! Good service

I came in the store to ask a quick question while waiting in line with another lady a person in front of us was yelling about the gate being broken Sakiya had great customer service. Great great great job to you for putting up with angry customers. I also work in retail and understand how crazy people can be

I visited this location recently with my roommate and the young lady that was working, Sakiya, made what could have been a stressful experience an enjoyable one. She politely worked with a very rude customer who was yelling and screaming about the entry gate not being fixed. Her customer service skills were great and she definitely handled it well.

Diane made the process simple. Was able to handle paperwork and move in with ease. Property is secure and clean.

Duane was very helpful and the unit was very clean

The attendant Sakiya was really friendly and helpful. I came in for price comparisons and she helped me find a unit for a great price and for the size I need. I was impressed with the cleanliness of the facility and units. And to top it all off its right down the street from me. Look forward to doing business soon!

***Customer Service does not get any better than this. Diane is super easy to work with, friendly and just an all around a great person to deal with. The facility is clean, organized and well maintained.

Great sevrice frendly staff and very helpful ask for diane.

Dianne was very helpful in helping us work through some difficulties getting our goods out of storage. Thank you!

Place is maintained and Diane is always helpful and a pleasure to do business with.

Totally the best place to get a storage very friendly people an the best service around Diane help me into suitable storage and she very nice and out going I would definitely go back if I needed

Really nice place....clean....well run....Diane was the best....can't say enough!!!! Thanx Di!!!!

Diane ws sweet and nice. Both she and Brittany were good.

Very flexible schedule

place is well kept and clean and Diane who works there is nothing but a joy to deal with answering any questions or concerns i might have

Awesome place to store your valuables. The staff here is very attentive and super helpful (especially Diane). Helped me many times when I forgot my code without a fuss!

Diane was great at customer service she is an asset to this location. Dealing with other locations and other storage companies we are glad we met Diane.

Got the unit I wanted at a great price. Very clean as well. Diane at the front desk was very helpful and friendly!

Excellent experience. Diane bent over backwards to help me out. She has literally saved me so trouble because I am going through tough times with job changes and moving to different locations. She has only treated me well. I HIGHLY recomend this facility for anyone in need of storage. :)

Great location,clean units and the property manager Diane was great at helping us figure out which unit would best suit us.

Diane was very helpful and made it quick and easy.

I had made an appointment through Public Storage Website for this location. I went in today with some unique requirements and met with Diane, she was very helpful and understood exactly what I needed. I would highly recommend this location for anyone that requires personal attention and is concerned about the possessions they are entrusting to the facility. Thank you very much Diane!

I made a last minute decision to rent a unit from this location and couldn't be happier. I reserved online Saturday morning around 10AM and received a phone call confirmation less than a minute later from Diane, who works at this location and helped me through the process. Diane was incredibly friendly and accommodating throughout the day, as I had to push my arrival time back due to traffic on 290 (of course). I was not able to arrive at the location until just before office closing time at 5PM, luckily, Diane had no problem sticking around a few extra minutes and setting everything up for me, which was a huge relief. Since I did the express check in online, the paperwork took less than ten minutes. Pricing was very fair and Diane's customer service was just awesome! Her friendly demeanor and quick process made my crazy day of moving much less stressful.

The girl working the store was very friendly and helpfull. Made everything really easy and smooth. Ruby was her name and she deserves a raise!

Clean & friendly facility. Diane was very personable and was able to answer all of my questions. She walked me thru the process and i left feeling confident that I had chosen Not Only the right company but the best location as well. Dawn Outlaw

Great place. Lot was nice and clean with no snow blocking the unit. Lady in the office Diane, was very nice and knowledgeable. Walked me to see unit first and discussd best option for me. would for sure recommend.

I recently rented storage at this location and had a very pleasant experience. Thank you Diane and Tom for the easy transition.

I had the pleasure meeting Diane at the Pubic Storage when I moved from Arizona. She was very efficient, walked me thru the storage sizes and prices. Diane is always gracious and professional whenever I call or go into the office. I must say she is an asset to the company

4 years ago I had to move my office and needed a space for only a couple of months, In my eyes I needed a space bigger than my house, but Diane stepped in and helped me save dollars and time. This level of customer service has kept me coming back. There are other storage facilities close by - but there us only 1 Diane! I recommend her to everyone I know.

Friendly and helpful staff. My first time rental and they couldn't have made it easier. Thank you !

Diane has been super to work with - very knowledgeable, friendly, professional. Site is clean, secure, well lit. Super service.

Good People....very helpful and friendly. Always very clean. Would highly recommend.

Every time I am @ the Public Storage, I make it a point to stop in and see Diane, the property manager. She is an incredibly professional and helpful manager. She is always friendly and upbeat. Often, she is on the property out and about working very diligently and hard. When in the office in front of clients, she is extremely knowledgeable and patient with any questions asked and offers helpful advise. The site is always in very good condition and clean. Diane shows pride in the location and company. Hats off to Diane for being a superior manager!

I love it!! Great service! Pleasant service.

We just recently closed our rental unit as we've moved from Lombard to Palm Harbor, Florida but want to say that this facility is extremely well kept and Diane was always friendly and helpful. Thanks, Diane!!!

Very Good the manager attention her name is Diane, she is a nice person and explained every thing perfect. Andres

I had a wonderful experience, Diane explained everything, she showed me the unit which was very clean. I feel good about storing my items.

Cheapest in the area, prompt friendly service.. Can't ask for much more!

Diane was great. Very quick and painless process.

Diane was more than helpful. Excellent clean facility. Well maintained. I can't express how appreciative I am of Diane. Thank you, thank you, thank you!!!

Love them! Repeat customer multiple times! Ask for Diane!

Diane is always so kind and ready to help.

Diane is awesome she's always on the ball in an asset to the company every property should have at least one Diane good enough

The rental process went very smoothly and the girl who rented was very helpful

Never thought getting a storage would be so easy. The customer service Diane provide was great. Explained everything well and answer all of my questions and was a pleasant person to meet. The storage facility was so well kept and I defiantly recommend anyone to come here!!! Awesome!!!!

Very pleasant customer service and nice area

Diana was very nice to me and i have my storage room in 20 min set to go...

Diane was really helpful an easy to work with. Great experience.

Quiana is awesome. Highly recommend!

Diane was a great help! This location was perfect for what I needed, and the staff was always helpful and kind. Thank you for taking care of me and my belongings :)

Absolutely Outstanding Service!! Diane was extremely helpful, knowledgeable, polite. She took the time to explain everything and guided my dad through the entire rental process. Thank you!

Thank you Diane! Diane provide me quick professional service! Very friendly! Thank you!

One thing is for sure: at some point in your life, you are going to move, redecorate, or go wild and change everything in your home! Public Storage is the right choice for all your needs; from small to jumbo sized lockers, with high ceilings and a light, dry, safe, and secure. The friendly sales staff are there 7 days a week, and the gated facility is open to all renters from 6 am. to 9 pm. There is ample space for your vehile to drive up at the North Ave. Lombard facility. The gate, coded, is easy to access, the units are dry and safe for all your belongings. The high ceilings allow easy stacking to accommodate so much more than you think. The staff such as Brittany and Diane, know their facility, offer competant facility. Friendly and informative, the sign up process is very easy. They sell boxes, packing tape, furniture and matress covers, locks, plastic safety wrap and reliable insurance. I feel my posessions are safe and secure, and know that the staff is available for any answers and help. A very well run, and immaculate facility! Thank you, Public Storage, North Ave. Lombard, for being available for all my storage needs. Mary Drew

PERFECT STAFF. VERY KNOWLEDGEABLE. DIANE IS THE PERSON LIKE YOU KNOW HER FOR WHOLE LIFE. VERY HELPFUL.

Diane was very helpful and pleasant to work with. First time I ever rented a storage unit and I was thinking it was going to be harder then it was. If any friends ask me where to get storage at I will point them to this location for sure.

Great to have done business with Diane . Always wiling to find a way to save me money, And with getting me 24 hr access

Diane was prompt in recognizing our needs and made the experience painless. Nice to find your expectations can actually be exceeded !!!

Really great service check in was a snap. Diane was very helpful.

Diane was fantastic! She made the whole process seem like we were neighbors. She showed me the space, handled the paperwork and walked me through entry and exit from the facility. The space was clean and ready to use. I'd highly recommend this location. Diane's service really set it apart from the other storage options I had.

Diane made renting a unit at this location simple and easy! Units are well kept and location is very secure. I'd highly recommend renting from Diane at this location!