Public Storage Self-Storage Units at 2115 Bernice Road, Lansing, IL
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6
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 38/moSmall 5'x5'- Inside unit
- Locker
$ 38/mo $51Best Price Label -
5'x5'Online only price$ 46/moSmall 5'x5'- Inside unit
- 1st Floor
$ 46/mo $61Best Price Label -
5'x5'Online only price$ 54/moSmall 5'x5'- Climate Controlled
- Inside unit
- Locker
$ 54/mo $72Best Price Label -
5'x10'Online only price$ 64/moSmall 5'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 64/mo $85Best Price Label -
5'x15'Online only price$ 100/moMedium 5'x15'- Outside unit
- Drive-up access
$ 100/mo $134Best Price Label -
10'x12.5'Online only price$ 115/moMedium 10'x12.5'- Outside unit
- Drive-up access
$ 115/mo $154Best Price Label1 unit left! -
10'x10'Online only price$ 133/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 133/mo $177Best Price Label -
10'x15'Online only price$ 140/moLarge 10'x15'- Outside unit
- Drive-up access
$ 140/mo $187Best Price Label1 unit left! -
10'x25'Online only price$ 161/moLarge 10'x25'- Outside unit
- Drive-up access
$ 161/mo $214Best Price Label -
10'x20'Online only price$ 168/moLarge 10'x20'- Outside unit
- Drive-up access
$ 168/mo $224Best Price Label
Nearby Self-Storage Locations
Self Storage Near
2345 173rd Street
Lansing
IL
60438
Self Storage Near
230 45th St
Munster
IN
46321
Self Storage Near
17208 Halsted Street
East Hazel Crest
IL
60429
Self Storage Near
2004 Dolton Ave
Calumet City
IL
60409
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Lansing Storage Units Near I-294, I-94
Lansing Public Storage, located near the junction of Interstate 294 and Interstate 94, offers a wide variety of cheap self storage units.
It's a convenient location providing customers with easy access from Calumet Avenue, Torrence Avenue or State Route 394, as well.
This facility features climate controlled storage units, indoor storage units and outdoor storage units in different sizes, including storage lockers for smaller loads. There are also enclosed storage units designed to hold a car, truck or SUV.
A 5x5 storage unit is the perfect place to keep fishing equipment for trips out to Wampum Lake Woods, while students at the Purdue University Northwest-Hammond campus can grab a 10x10 storage unit as a great place to keep small furniture, boxes, books and other items within a few miles of campus.
A family living near Nathan Hale Elementary School can use a 10x25 storage unit to clear out multiple bedrooms, the basement, the garage, the kitchen and the living room while getting ready for a move across the street or across town.
The property manager lives on site at this facility, which is open 7 days a week.
When searching for affordable storage units in or around the Village of Lansing, head over to this Public Storage for a sensible storage solution.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 236)
Celina was such great help thanks for the great customer service
Celina is the best help
Celina was very helpful and useful she answered all of my questions and I had no problems with her.
They raised prices at the beginning of the year. A bit expensive for a 10x10 unit.
Celina did a great job thanks for the help
Celina was very kind
Awful location!!! There's no one to man the office (except for by appointment, smh) but all sorts of issues that require assistance. The security gate was hanging open, the unit was hidden (I'm still not convinced it existed) what your reservation says is not what you experience and when you report all of this to property managers, it's no big deal to them. They'll even lie straight to your face about making a return call that you requested to set a time to see a propertyv manager in person. I vacated the property without ever moving in. I wasted about $100 so that hopefully someone else won't have to!
The girls at the front desk are super helpful!
I got a storage, had rat droppings in a drawer when I moved out less than a month later, then got a rude and short response from the ladies at the desk when I questioned the lock policy. I will not be going here again if I need storage.
Would never recommend renting from this place! Cockroach infestation location! Horrible customer service! Knew of cockroaches in lockers and it was still sold to the public!! Avoid for your family to stay bug and pest free.
My experience with Public Storage was excellent. The ladies at the front desk were a pleasure to do business with.
Great place, clean and very professional. 10/10 will recommend
This place has great customer service. Place looks nice after the remodel very clean and modern. Good job!!
Customer service was great.
This location was convenient for me but anytime I needed to talk to someone nobody was in the office. Using the app to get in and out love it. Will rent again if I need to.
Celina was AWESOME !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Celina was great help at the public storage.
Great Customer Service and Very Professional , Very Friendly Staff. I would recommend going there for your storage
Celina was amazing!!! Thanks for the help.
I would like to get my stuff out of storage next Saturday I was wondering do I have to pay the whole amount for my space
Thanks appreciate the help in finding my storage unit. Super nice customer service!
😎
Price is right!
Great staff…clean store! They made me feel welcome!
Little confusing of a parking lot but overall okay
Great customer service. Mike was very nice and polite .
Excellent service and communication
Mike the employee here was phenomenal from beginning to end. He exceeded my expectations every time I needed assistance he went above and beyond the call of customer service. I hope to never need public storage again in the future but if I do I will definitely be back to this location and I will be sure to spread the word to anyone looking for this type of service !! Ask for MIKE !! Very impressive
Mike is an excellent customer service representative. He provides Customer Support to the optimistic level and is well appreciate by loyal customers. Thanks, Mike for going beyond the call of customer service duty 😊
Place is ok
Mike was always a great help! Very kind and always gives the best customer service! He made my experience wonderful!
Ali was awesome.
Mike was very I appreciate his service
Great customer service from Mike. He was very helpful and informative
I was very pleased with the service that I had gotten with Mike he was a very informative he made sure we knew everything he was very patient as well He has a professional demeanor about his self naturally so keep up the good work and thanks for
Michael was very helpful with calling me and letting me know when to get my things. He was very attentive!
Michael was very helpful. I appreciate him so much.
Mike was so nice and helpful when helping me find my storage! Very warm and professional approach.
Mike was awesome and very knowledgeable. He was able to answer in great detail every question i had. I would definitely recommend his service and this location to all looking for storage units!!!
Needed help on unit Mike was very helpful!
Michael was great assisted with my lock and gave me great customer service!
Mike at the Lansing location is the best!
Good customer service. Mike was extremely helpful with the process. Would definitely recommend!
Property is always clean and secure. Great place to store your items. Definitely recommend to anyone looking for storage.
Mike the manager is great!!
I just came in to pay my bill and Mike was very helpful. I had a few questions about my unit and he was very detailed and also helped me with my unit.
Called in for storage information and Mike was very helpful and got me the info I needed to get my unit.
I would like to thank Mike @ the Public Storage location @ 2115 Bernice RD. You were very helpful in helping me with my storage needs. I will recommend your location & your personnel professional customer service to everyone.
Mike, Was Very Helpful and Took The Time To Explain To Me About The Different Units. He Is Amazing And Has Great Customer Service. Thanks So Much For Everything.
Mike is amazing!!! Great customer service Keep it up mike:)
Mike was very helpful and had great customer service
Yolanda was very great in making sure my grandfather had somewhere to place his things. It was a last minute move.
Mike was very helpful and his customer service skills are outstanding. He informed me on the promotion that was going on at the time which helped me financially and made my move a lot easier. If you are looking for a storage space I highly recommend this location. Ask for Mike and he will take care of you.
Great service . Mike was great.
Mike helped when I came to the office and I wanted thank him for that
I had a couple of questions and the lady at the corner was very helpful.
Couldn’t find my space Mike helped me out 😊
Quiero rentar un storage hay diponible en 2115 Bernice rd?
Amazing service!!!! And throughly went through the terms and the agreements! Thank you mike
This place is a rip off. They get you in for $1 then raise the rates every other month. It's a total ripoff!
I’ve had a storage unit here for a few months but went in recently to switch out locks after losing keys. Mike was very helpful, personable and his customer service was excellent.
I was in the process of moving and in between places, I needed somewhere to store all my extra stuff, I was a little skeptical about using public storage because I heard they could be a bit pricey, but after talking to the on-site manager, Mike, he really helped me out and helped my find a unit that was in my budget with insurance included in case something bad happened. All in all it was a pretty good experience and now I have a safe and affordable place to store all my extra stuff.
Whenever I have questions or concerns I call and Mike helps me..he has great customer service skills..he is very patient with me which is much appreciated..please make sure he is compensated for his great work..Thank you
Never used any storage facility before but Mike was great nice guy very informal about the company made me feel comfortable with my purchase knowing that my property would be safe I would recommend this location to anyone thanks
I received nothing but good service from this location I rented a space for approximately 4 or 5 months and the price was very reasonable, the manager Mike was extremely friendly and helpful he provided nothing but exceptional customer service he was very on hands and gave prompt service for the customers I would recommend this location to anyone!
I love this location, Mike was awesome. Customer service was the absolute best.
Mike was great very generous helpful and patient. Thank you Mike ! 😊
Hi Mike was a great help for me. Very patient and respectful. He answered all my questions for me and even followed up with me to make sure I was good!! I recommend this location. thanks Mike
Came in to rent and Mike was very knowledgeable and helpful. He help me find the right size unit for what I wanted to store thanks a lot!!!
Its so hard just to log in to make a payment. In stead to trying to sell your product make sure people can make payments easily.
Mike is the man! I needed to 🧹 sweep my storage unit out before I was transferred to a smaller unit and he was kind enough to let me use his broom and shovel. Plus, he did not ask it back before he left he simply asked that I would return it. I did. But these small acts of kindness are what keeps me at this storage unit versus finding something closer to me! For the record, he deserves a raise. Above and beyond. Thank you very much, Mike!
Mike at location 2115 Bernice Road in Lansing IL.. did a Phenomenal Job, his customer service skills are impeccable, he gave me knowledgeable information regarding what I needed to put in storage. He is very patient with customers and make sure that you understand the contract and the details in renting. I bought so many things I needed by just explaining to him what I was doing he have good recommendations. Such a Professional Gentleman and remained social distancing. I am in the legal field and I am so impressed when someone can give detail information. I appreciate his Professionalism.
Mike was very caring and understanding in my time of need, I really needed that , during these difficult times.
The guy was so very helpful...wish I would have gotten his name
AT THIS LOCATION: 2115 BERNICE RD., LANSING, ILLINOIS. I HAD A GREAT 👍 EXPERIENCE WITH THE CUSTOMER REP. NAMED "MIKE." HE WAS VERY INFORMATIVE AND EXPLAINED HIMSELF VERY WELL. HE HELPED ME A GREAT DEAL. I WOULD RECOMMEND THIS LOCATION FOR STORAGE AND SECURING PROPERTY!!!!
Just rented a unit and Raquel was awesome.. everything was fast and efficient.. very polite and appreciative of the covid precautions which is always a great thing.. I will refer more and I was referred by a current renter and I see why.. thank you!
Pending upon completion of my investigation.
Raquel was super nice
Raquel was great and got me in and out in a speedy process. Thank you!
RAQUEL was very professional and helpful. Very pleasant and l would refer others to this location.
Raquel was Awesome and very professional. Raquel explained everything thoroughly. She is Awesome!
First time renting a storage unit and I was pleased with the service I received. I was thankful for the representative Mike who explained how the units worked and allowed me to view the unit as well to make sure it was a great fit for my needs. He was able to address all of my concerns and was very polite. Great first experience and I would recommend this location to others based on my experience.
Very professional and Mike was awesome. Great service and was very informative. Would highly recommend.
Mike was great he is very affectionate thanx for the A+ experience!!!!
they do a bait and switch - sign you in low and can change the price to whatever they choose after 30 days!! it is $135 right now for new customers for the size I have with first month free. when I signed - I signed for $180, 5 months later - they raised it to $225. with the lockdown, I'm not in a position to move - but as soon as i can I will - unethical way of doing business. treat your customers well - to keep them!!
Jessica was awesome and very helpful
Raquel was very helpful and professional. Public Storage is lucky to have her. Great experience.
It was a Great Experience!! & I started my day not wanting to deal with anything, & Raquel made everything so easy & Comfortable. We need more employees like her.
I had a wonderful experience at public storage, Raquel was very helpful and detailed. She made getting my unit simple and easy.
Prechana is very personable and does not forget a face. She always remembers who I am and I store at a different location.
I love when I walk into a business and the workers are professional and display great customer service, that's prechana everytime and she is always willing to help no matter what.
Prechana is always pleasant to do business with 🙏🏾
Prechana was great, and I love this location.
They had good boxes for my churches food drive
Lauren offered great service
Very thorough process. The representative that handled paperwork etc was clear as to what is expected and explained the process and payments. I would definitely recommend these services.
I came to inquire about a storage unit and the staff was extremely helpful and friendly, The facility was clean and Meagan answered all of my questions and made me feel like I was part of the storage family. This is the only place I will ever go for my storage needs. The prices are also better then most places.
Customer Service was excelent! After speaking with other places that didnt appear to have the time or care to answer all my questions it was a relief to speak to someone who took the time to answer all of my questions. By the time we got off the phone it was like I made a friend! I will definatly recomend! Thank you for all your help!
Doug and c.c are great
Prechana was great
Thank you Treasure for your friendliness and professionalism! You Rock!
If you need stuff stored I guess this is the place to do it. It appears that the grounds are safe and secure to house your valuables. The staff was helpful and quite friendly in obtaining the quotes that I needed. I will keep this location in mine for a storage option.
Lauren is good work
Great Employee's
No climate control for inside units, have been broken into alot, a man use to live in a unit now you cant go into your unit after 5pm everyday
Prechana is always so helpful and knowledgeable about moving supplies I highly recommend this representative and location to all
Prechana was my customer service representative She provided excellent service. and was very pleasent and professional. I will always recommend this location to everyone I know.
Lauren was really nice she is great.
I love The Service that I recieved from Lauren And I Had A Nice Visit Definitely Coming back for more service
Excellent and to the point.
Great service! Lauren was wonderful. Everyone was friendly!
Jessica was very straightforward and informative. The initial process was quick and she provided me with a sturdy.
Lauren is doing a great job! Very pleasant and informative
Very clean facility and Prechana was great helping me with my storage needs.
I wasn't sure exactly what size of unit I would work for me until I spoke with Lauren. She gave me a lot of good advice and went into details about the unit that I would never have thought of. She was very professional!
Lauren provided excellent service.
Yes my experience at Public Storage with Prechana has been over the top 200% .
I had a really positive experience, Lauren explained everything to us expertly. Thank you Lauren it was a pleasure doing business with you.
My sales rep Lauren was awesome. I came on prepared with the list of things that needed to be stored and the process went smooth and quick. I feel like my property will be safe.
Love Love Love Jessica She is the best...Super Helpful and organized!!! Thank You for Everything!!!
Lauren provided me with excellent customer service.
Lauren helped me with my gate code and also showed me how to use Google lol 5 stars very nice
Like this
Alyssa was wonderful! First time storing I was apprehensive however she made it an adventure! Great customer service and to me that’s were it starts! Thank you-Laura
Great! Pricing could be better.
Everything was easy . Everyone was helpful.
Great customer experience. Tiffany helped me with all my needs and was really knowledgeable.
The customer service i receivers from Walt today was outstanding. He answered all my questions and was very friendly. Made me feel welcomed and not pressured. He did excellent would recommend public storage to everyone
Excellent service. Dry clean units. Different sizes and get pricing. Highly recommend this place
I'm still waiting on my refund of one of the many locks they have cut off my storage. my storage has been broken into. they have also replace locks and threw the old lock onto my glass picture and crack the glass. i have complained so much I'm just wait to move my stuff out and file my insurance claim.
Customer service wasn't at its best
Raquel was amazing with getting a unit for me set up. Thanks for all of the help.
Prechana is the best always pleasant and helpful
Raquel was AMAZING!!! Great patience and so helpful!!
Stay going up in your storage fees...they close EVERTHING once the office close. Who does that people get off work at 5 . You should be able to get to your unit until at least 8 .Plus you can barely find it
The managers here show exceptional customer service 100% of the time! Very pleased to be a valued customer here.
I inquired about getting a unit at the Bernice Road public storage and Raquel did so well with me! She was patient and very funny! She was also relatable. This young lady deserves 5 stars.
Sonya was great she really was a great help and her Co-worker Eboni
I came into public storage yesterday just before closing time to inquire about a storage unit in case I plan to move this summer. Casey was very patience with me although it was almost time for her to go. She took the time to take me out and actually show me the unit! I have all the information I need in case I plan to move, thanks to her. Now I feel my move might not be as stressful as I thought at first. I recommend storing here. Seems like a nice, quiet place & obviously the employees really care.
Came into office today Casey gave me very good Customer service she was very sweet good personality and made my move in a lot less stressful. I would recommend you ask for her when going to rent a unit.
I came here to rent I had a comfortable feel being at this store. The manager that helping me get a unit was very knowledgeable on his work. I believe his name was Deon and I had a great experience with him helping me move in
The Costumer service here is great I had the best experience here Deon was very helpful
Raquel was great!! I had an awesome experience here at this location. Great customer service skills and great rates!
Raquel was fantastic!! Came in to pay my sister bill she was very friendly.Also provided me with information on storage.
Madison is awesome I really thank her for helping me out with storage
Good service
Winter was very helpful and knowledge was great knows the business,Great employe.
Nice one
Raquel and Judy are always very helpful when I come in to pay my bill. They are extremely polite and answer any questions I may have. Thanks Ladies
Judy was excellent
Delilah was AWESOME!!! I saw the unit and she gave me all the information I needed to move everything in. Highly recommend this public storage.
Knowledgeable and Fun staff!
Jonece was great! Very professional and great customer service!
Jonece was very friendly and courteous I had to reschedule and called there she was nice and reschedule for us and we came in later that day she showed us the unit and help us by showing us the best way to store our belongings. She was friendly and courteous.
The Property Manager, Ms. Raquel was patient, knowledgeable and professional. Ms. Raquel demonstrated a willingness to assist the customer.
Jonece was absolutely great.... I made my payment and she gave great service and asked me how my unit was working...amazing Jonece thankyou
Jonece was amazing she really helped me with my storage needs and told me how important it is to protect my belonginngs. I got my unit and is very pleased with my service. I am comfortable moving in now.
I rented here over the weekend. Raquel helped me in my difficult time. She explained the process to me so nicely and answered all of my questions.truly a sweet heart I look forward to renting here!!!
My experience at public storage was great even after having a real bad day earlier. But coming and talking to Toni just about how public storage works but life situation as well and she really gave a great response and made me smile. Even tho I think the prices is high and shouldn't fluctuate I still did business due to the customers service from Toni. Thanks a million and i will recommend people to go there.
I am a current customer. I was having a bit of an issue with my unit door. Came inside the office she out and help me . Her demeanor is so pleasant and welcoming. Thanks Toni
I visited this location yesterday, the manager (Raquel) was very nice and professional. She helped me find all the right things I needed to protect my items on my to start a new life. Thanks Raquel and thanks to public storage for having an great employee.
Jonece did a great job and was extremely helpfulbwith my storage needs thank you
Grrr8 customer service. I was looking for mattress covers....and went right in and found it...Mernerd didn't have them.Thks!😁
Came in to pay my bill Raquel was so friendly and nice explain to me auto pay options and let me know I can pay at any public storage she was so helpful.
Patrick is a very helpful and nice woke at the public storage in Lansing on Bernice Rd.
I just started a new contract with this location and Toni has a really great personality. She gave me suggestions on packing and storing that I never knew existed. She also gave me some phone advice as well lol . The experience was not scary she made it fun and comfortable. I feel very safe and satisfied of where I am storing because of her. Thanks Toni, for everything.
Raquel is awesome at what she does. She gave me so much information far as how to pack my belongings that i never knew. Thank you for being so helpful
This week was much easier for me thanks to the help of Property Manager Toni and Public Storage. I will look forward to being a customer for a long time with such great help and enthusiastic employees.
The property is very clean. The girls are so polite and take pride in their customers. If I ever needed storage again, I will most definitely come back to these two girls. Raquel and Toni, great job with everything.
Toni was wonderful help to me and my family. She has great customer service and is very friendly.
Toni is a very great associate and asset, she assits me well and is kind and courtest.
Great customer service from Toni
RAQUEL WAS VERY INFORMATIVE,AND K OWLEGEA LE* SHE WAS PATIENT AND EXPLAINED IN DETAIL WHAT I SHOULD KNOWJ
MY MOM AND I JUST LEFT FROM GETTING A SPACE AND TONI IS A VERY NICE PERSON. SHE MADE THE RENTAL EXPERIENCE WENT FROM "I DONT WHAT IM DOING." TO "IM COMING BACK JUST TO CHAT WITH HER". EXCELLENT CUSTOMER SERVICE
Raquel provided me and my sister with excellent customer service. She was very friendly and gave great advice about my storage needs.
Raquel was excellent today
Katrina and Raquel approach me at my unit and ask me how was it working out and I said fine and they both was very pleasant and freindly
Toni has great customer service
Antoinette has a great personality
Didn't have a good experience my first time at this Public Storage don't think I will be coming back.
I'm kinda new to the whole cyber world but Antoinette actually did not just help with my showing me the right size that help me with my move but she helped me with opening up a email account. She has a very warm welcoming personality. keep up the good work girl.
Antoinette has a great personality and very down to earth thanks for helping me with my unit,.
I stopped in to buy some moving merchandise both Laura and kelly where very helpful
Ruby was AWESOME!!!!
Ruby is AMAZING! She provided Great Customer Service and is the reason I picked this location....
Loved It. Ruby is a very friendly and hopeful individual. I would certainly recommend this place.
I definitely must say that Ms ruby was very helpful and provided great customer service. I would recommend this location to anyone. Awesome service! Great Person god bless you ms ruby..5+ stars!!!
Very good customer service from Ruby
KEEP AWAY FROM THIS COMPANY!! I was renting a unit in the center building and because of their faulty leaky roof I lost $7,000.00 worth of stuff. The most heartbreaking was my kids items and the irreplaceable sentimental items. I was using the insurance they offer and they paid me less than half because that was the max allowed! Instead of suing them for the rest because after all it was their fault not an act of God, I decided not to because they gave me a new unit a few... feet bigger and the attendant was very nice in trying to help me out. BIG MISTAKE on my part!!! Now a few month later my rent is increased... why??? Because after 6 months they raise everyones rent!!!! I am angry, I feel cheated and I WILL be moving elsewhere!!! I do not recommend Public Storage to anyone! Also be aware of their $1 for first month gimmick! I never got that! They said it was because I reserved my unit online. See more
Ruby the property manger was awesome! She answered questions before you asked them.....very informative. My first experience was a very pleasant one.
Ruby was wonderful!! She was sweet, professional and answered all my questions regarding the units. I will most definitely recommend this location to friends and family.
I love dealing with public storage because Public storage have wonderful people that working there ruby is a wonderful person she always let you know what's going on to storage she called you did you know if you late or whatever you need to be done Ruby have a wonderful wonderful smile and she's very friendly and that's why people love going to Public storage it because of her she make people feel welcome with a smile thanks for Ruby working for your company she make us both feel very welcome
I'm new to the area and was looking for a storage unit. The associate, Ruby was very helpful in showing me my options and welcoming me to the neighborhood. I will recommend this Public Storage location to everyone because of her professionalism and pleasant attitude. Thanks!!!
The customer service at this location was the best service I have received ever. She was polite and informative and she answered all of my questions. I highly recommend that if anyone wants to rent a storage to rent one from this location.
Simply the best, I will stop by again anytime
Emanuel has a great personality and attitude. Also, very helpful!!!
Ms ruby was a wonderful person and a great help
Ruby is great! Great place
Ruby is always been very very nice and I consummate professional
My experience at the Public Storage in Lansing at 2115 Bernice Road was excellent customer service from Ruby and Emmanuel! They were helpful in explaining the different units for my needs and the accessories available at the store to help me with my move. Thank You so much for your help Ruby and Emmanuel!
My experience at this Public Storage location is always pleasant. Ruby is outstanding - very professional and personable all at the same time. She ALWAYS greets customers with a smile and an upbeat spirit. Her willingness to ensure that I am a satisfied customer along with her patience is truly appreciated. This makes me feel like a valued customer and I would definitely refer people to this location.
Ruby is such a delight every time I come in been here at this storage for a while now love her!
Ruby was very helpful. She showed me 3 units to make sure I had the correct size. She even shoveled snow so we could gain access to a unit. I was very pleased with her professionalism. Emanuel was helpful as well. They made me feel comfortable and makde sure I had a full understanding about my storage unit.
My time at Public Storage Lansing has been great. Ruby is best resource there and she has been so helpful to me for the past year or so. I can't thank her enough for going out of her way to help me get the best storage space available for my possessions. She took the time so that I got the right fit, and she is fun to chat with! I was going thru a tough time and she made it so smooth that it relieve my stress! I've used others storage companies in California, but this PS in Lansing, Illinois has been the best. Please ask for Ruby especially to help you get your storage space! :)