Some of Our Top-Tier
Security Features
-
Electronic Gates -
Video Recording -
Controlled Entry -
Well-Lit Facilities
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Public Storage Self-Storage Units at 66 Old Peachtree Road NE, Suwanee, GA
Address
66 Old Peachtree Road NE
Suwanee,
GA
30024
Full Service Kiosk Available
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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Unit Size5'x5'Online price$ 10/mo
Unit Size5'x5'Online only price$ 10/mo
Small 5'x5'- Inside unit
- 1st Floor
$ 10 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 10/mo
Unit Size5'x5'Online only price$ 10/mo
Small 5'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 10 /moBest Price Label+ one-time $29 admin fee
-
Convenient Locations -
Budget-Friendly -
Advanced Security Features
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Unit Size5'x8'Online price$ 11/mo
Unit Size5'x8'Online only price$ 11/mo
Small 5'x8'- Inside unit
- 1st Floor
$ 11 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 15/mo
Unit Size10'x5'Online only price$ 15/mo
Small 10'x5'- Inside unit
- 1st Floor
$ 15 /moBest Price Label+ one-time $29 admin fee
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Unit Size5'x10'Online price$ 12/mo
Unit Size5'x10'Online only price$ 12/mo
Small 5'x10'- Outside unit
- Drive-up access
$ 12 /mo$ 20 /mo after 3 monthsBest Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 22/mo
Unit Size10'x5'Online only price$ 22/mo
Small 10'x5'- Climate Controlled
- Inside unit
- 1st Floor
$ 22 /moBest Price Label+ one-time $29 admin fee
-
Unit Size10'x12'Online price$ 31/mo
Unit Size10'x12'Online only price$ 31/mo
Medium 10'x12'- Inside unit
- 1st Floor
$ 31 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 32/mo
Unit Size10'x10'Online only price$ 32/moMedium 10'x10'- Inside unit
- 1st Floor
$ 32 /moBest Price Label+ one-time $29 admin fee1 unit left! -
Unit Size10'x10'Online price$ 37/mo
Unit Size10'x10'Online only price$ 37/moMedium 10'x10'- Outside unit
- Drive-up access
$ 37 /moBest Price Label+ one-time $29 admin fee2 units left! -
Unit Size8'x10'Online price$ 41/mo
Unit Size8'x10'Online only price$ 41/mo
Medium 8'x10'- Climate Controlled
- Outside unit
- Drive-up access
$ 41 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 51/mo
Unit Size10'x10'Online only price$ 51/mo
Medium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 51 /moBest Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 34/mo
Unit Size10'x15'Online only price$ 34/mo
Large 10'x15'- Outside unit
- Drive-up access
$ 34 /mo$ 57 /mo after 3 monthsBest Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 119/mo
Unit Size10'x20'Online only price$ 119/moLarge 10'x20'- Outside unit
- Drive-up access
$ 119 /moBest Price Label+ one-time $29 admin fee2 units left! -
Unit Size10'x20'Online price$ 154/mo
Unit Size10'x20'Online only price$ 154/mo
Large 10'x20'- Climate Controlled
- Outside unit
- 24 Hour access
$ 154 /moBest Price Label+ one-time $29 admin fee
Some of Our Top-Tier
Electronic gates, cameras,
passcode entry & well-lit hallways.
Just some of the security features you can
expect at many Public Storage locations.
What can you expect from the
most trusted name in self-storage?
Nearby Self-Storage Locations
Storage Near Suwanee, GA 30024
Self storage in Suwanee is conveniently located along Old Peachtree Road NE, near Peachtree Industrial Blvd and within easy reach of I-85 and Buford Drive.
Small Storage Units Near You in Suwanee
Commuters, frequent travelers, or professionals working near Suwanee Town Center, nearby corporate parks, or along Old Peachtree Road NE can store personal items, work supplies, or seasonal gear in a 5x5 storage unit. These compact units are ideal for boxes, files, small furniture, sports equipment, and items that no longer fit comfortably at home or in the car.
Families and residents in Suwanee and surrounding Buford neighborhoods can use a 5x10 storage unit to declutter shared living spaces. These units are well-suited for recreational gear, folding chairs, coolers, luggage, and holiday decorations, along with off-season clothing and extra household items that tend to crowd closets and garages.
Medium Storage Units Near You in Suwanee
Apartment and condo residents near Peachtree Industrial Blvd or along Old Peachtree Road NE can store duplicate or bulky furniture in a 10x10 storage unit. Couches, coffee tables, dining sets, shelving, and extra kitchen items fit comfortably, making these units helpful during moves, downsizing, or home updates.
Large Storage Units Near You in Suwanee
A 10x15 storage unit provides added flexibility for larger households and recreational items. These units can accommodate bicycles, mattresses, larger furniture pieces, and multiple rooms’ worth of belongings, along with camping gear and storage bins that need to remain accessible throughout the year.
Homeowners in Suwanee and nearby communities planning a renovation or transitioning between homes can store the contents of multiple rooms in a 10x20 storage unit or a 10x25 storage unit. These spacious units can hold furniture, appliances, boxes, and decor from a three-bedroom home, making them a practical option while remodeling, relocating, or organizing long-term storage needs near Old Peachtree Road NE.
Suwanee Public Storage offers a range of indoor storage units, outdoor storage units, and climate-controlled storage units to fit your needs. After stopping by your unit, unwind with dining or shopping nearby in Suwanee Town Center, or enjoy outdoor space at nearby parks and greenways, all just a short drive from Old Peachtree Road NE.
Use our eRental program to book a contactless move-in and enjoy modern self storage that's built for your needs.
If you are still looking for storage units near you in 30024, we have locations on: 1300 Satellite Blvd, Suwanee, GA 30024 and 455 Peachtree Industrial Blvd, Suwanee, GA 30024.
Convenient Self Storage Near You in Suwanee
Looking for storage that fits seamlessly into your daily routine? Our Suwanee location makes it easy to stop by before work or after errands. Declutter your home or office without going out of your way.
Available Storage Unit Sizes
From compact locker units designed for boxes and seasonal items to larger spaces that can hold furniture and household belongings, there’s a size to match your situation. Choose the right amount of space so you can organize efficiently without paying for more room than you need.
Drive-Up Access
Why carry heavy items farther than you have to? Drive-up access allows you to pull your vehicle directly up to your unit, making loading and unloading faster and more convenient. It’s a practical option for bulky furniture, equipment, and frequent visits.
Climate-Controlled Storage
Climate-controlled units provide a more consistent environment for items affected by temperature changes. These spaces are commonly used for electronics, wood furniture, and seasonal clothing that benefit from added care during storage.
Uncovered Parking
Need a place to keep an extra vehicle out of the driveway? Uncovered parking offers a simple solution for storing cars, trucks, or trailers when space at home is limited. It’s a convenient way to free up room without committing to long-term garage storage.
Covered Parking
Covered parking helps shield vehicles from sun, rain, and snow. This option works well if you want some coverage from the elements while still maintaining easy access.
Enclosed Parking
Enclosed parking provides a fully contained space for vehicles or equipment that need added separation from outdoor conditions. These units are ideal for long-term storage or when you want everything kept in one enclosed area.
24/7 Access Storage Near You
With 24/7 access options, you can retrieve or store items early in the morning, late at night, or whenever it fits your routine. This flexibility is especially helpful for busy households and business storage needs.
Other Amenities & Services
Additional features help simplify your storage experience from move-in to move-out. Well-lit areas, convenient access points, and available moving supplies for sale make it easier to organize, transport, and store your belongings.
Cheap Self Storage in Suwanee Finding
affordable storage doesn’t mean sacrificing convenience or flexibility. Budget-friendly options allow you to store your items while keeping monthly costs manageable, whether you’re downsizing, relocating, or reorganizing your space.
Promotions
Take advantage of special offers available for new customers. Promotions vary by location and season, so check our current rates online or speak with our on-site team to learn about any active discounts that could save you money on your storage rental.
Billing (how it works)
Managing your payments is simple and flexible. Customers can make one-time payments or set up automatic monthly payments through their online account. Your account also lets you update payment information and view billing history at any time.
On-Site Property Manager
Our experienced property managers are here to assist you every step of the way. From helping you select the perfect unit size to answering questions about access and amenities, our professional team is committed to providing excellent customer service and ensuring your storage experience is smooth and stress-free.
Directions
Directions from the North
Drive south on I-85. Take exit 111 for Buford Drive/GA-20 and turn left onto Buford Drive. Turn right onto Old Peachtree Road NE. Our facility will be on your right.
Directions from the South
Drive north on Buford Drive/GA-20. Turn right onto Old Peachtree Road NE. Our facility will be on your right.
Directions from the East
Drive west on I-85. Take exit 111 for Buford Drive/GA-20 and turn right onto Buford Drive. Turn left onto Old Peachtree Road NE. Our facility will be on your right.
Directions from the West
Drive east on I-85. Take exit 111 for Buford Drive/GA-20 and turn left onto Buford Drive. Turn right onto Old Peachtree Road NE. Our facility will be on your right. Find us near Old Peachtree Road NE and Buford Drive.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Explore our Suwanee, GA Storage Units at Old Peachtree Road NE
Self Storage FAQs
Self-storage prices vary by location, unit size, features, and availability. Smaller units typically cost less than larger ones, and indoor and climate-controlled units may be priced differently than standard units. Public Storage offers month-to-month rentals, so you only pay for the time you need.
Specials vary by location and unit type, so checking current rates and promotions in your area is the best way to find the most up-to-date offers.
Start by taking inventory of what you plan to store and how often you'll need to access it. A small 5x5 unit often fits boxes or small household items, while medium sizes like 10x10 work well for multiple rooms' worth of belongings. Larger units, such as 10x20 or 10x30, are designed for bigger items or business needs.
Indoor Storage Units: Located inside a building with hallway access.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Outdoor Drive-Up Units: Ground-level units you can drive up to for quick loading and unloading.
Climate-Controlled Units: Designed to help maintain more consistent temperature and humidity levels. Availability varies by location.
Vehicle Storage: Options may include parking spaces or enclosed units for cars or small trailers.
RV or Boat Storage: Typically offered as open or covered parking spaces at select locations.
Business Storage: Units suited for storing inventory, equipment, or supplies without the cost of commercial property.
Features and availability vary by facility.
Climate-controlled storage helps maintain more consistent temperature and humidity levels inside the unit. It's commonly used for items like books, fabrics, electronics, or other belongings that can react to extreme heat, cold, or humidity. Climate-controlled storage is available at manyābut not allālocations, so availability depends on the facility.
Drive-up access refers to a ground-level storage unit that you can pull your vehicle right up to. This makes loading and unloading quicker because you don't need to use hallways, elevators, or stairs. It's often chosen for storing larger items or boxes you'll want to move in and out easily.
Some storage facilities offer 24/7 access as an added feature, while others provide extended access hours. Availability varies by property, so it's best to check your location's access hours when renting a unit.
Common security features include:
ā¢ Gated access with individualized entry codes
ā¢ Bright lighting throughout the property
ā¢ Onsite staff during office hours
ā¢ Video surveillance
ā¢ Well-maintained fencing and facility grounds
ā¢ Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
ā¢ Gated access with individualized entry codes
ā¢ Bright lighting throughout the property
ā¢ Onsite staff during office hours
ā¢ Video surveillance
ā¢ Well-maintained fencing and facility grounds
ā¢ Storage unit locks available for purchase
Features can vary widely by location, so reviewing your facility's offerings is recommended.
Convenience depends on your needs, but many renters prefer:
ā¢ Drive-up units for fast loading
ā¢ Indoor units for hallway access and comfortable entry
ā¢ 24/7 access where available
ā¢ Month-to-month rentals
ā¢ Locations near home, work, or major roads
ā¢ Online account management and payment options
ā¢ Drive-up units for fast loading
ā¢ Indoor units for hallway access and comfortable entry
ā¢ 24/7 access where available
ā¢ Month-to-month rentals
ā¢ Locations near home, work, or major roads
ā¢ Online account management and payment options
Public Storage maintains facilities with routine property checks, regular cleaning of common areas, and ongoing pest-control efforts. We also provide clean, well-kept hallways and entry points, and staff monitor the property throughout the week.
Resources from the Help Center
How Self Storage Works
If you've never rented self storage before, we're here to help.
Making a Reservation
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Features & Amenities
Your storage needs are unique. Find out which features and amenities are right for you.
Moving In
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Reviews ( 374)
Public Storage is an absolute scam! I paid $43/month for a 10' x 10' drive up storage space in April 2025 and was just notified that my rent was going to increase to $96/month starting May 2026. A 223% annual rent increase!! Yet according to the Public Storage website a similar unit (10' x 10', drive up) at the same facility can be rented for $37/month!!!
Ben was super helpful and communicative as we transitioned our belongings to this storage location.
Professional and customer focused!
I would recommend this company to others!ššæ
Public Storage has been so helpful to me and beneficial to all of my needs. Ben is the most professional, well communicating staff member. My storage unit is always clean climate controlled and pest controlled. By far the best experience I’ve had with storage companies yet!
This storage go up the price all the time without noticing. Please please caution to book any storage here. It’s totally scam to me. Just wanna move everything out right now, from $15 now is $60 just in 2 years. Horrible
Best prices around and top-notch service. Ben the manager is awesome, quick to help with any questions or issues. If you need to rent a storage unit I highly recommend this location.
I had an amazing experience at the Public Storage in Suwanee, thanks to Lexi. She went above and beyond to help me drop off my locks in the dropbox even after the office had already closed for the day.
Her kindness, patience, and willingness to assist when she didn’t have to truly stood out. It’s rare to meet someone who not only does their job well, but does it with such genuine care and professionalism. Lexi made what could’ve been a stressful situation incredibly easy, and her positive energy made the whole experience even better.
If you ever need storage in the area, I highly recommend this location ask for Lexi if you can. She’s a real gem and deserves all the recognition!
Ashlee was the biggest help when it came to answering all the questions I had when trying to choose the right storage size for my needs!
Horrible Place to rent from rent is horribly expensive and the unit was not secure Rat poop,bird poop and melted items due to the heat inside the storage unit and it's supposed to be "climate controlled" could not get help from employees everything is digital now place is horribly run down and overcharging people for the disgusting storage units there
the app is horrible, the gate never opens with the app or the code smh
Convenient location, cool employees, always clean.
Sandra was very explicit and very helpful, thank you very much
Ben was very helpful, useful, and kind. Very good staff and a very good location.
Clean self sufficient and easy to book
Thank you for your help felicia your the best
Bad experience when you set up auto pay. They increase the pay rent without sending you any notice. That’s horrible
The girl at the Suwanee store closed at lunchtime and wouldn't take payment.
This is the best customer service that I had a long time she did a great job show me the procedures and walk with me through it step by step customer service did a great job thank you for the assistance
Facility was clean. Front gate and units are in good condition. One gate does need a shrub trimmed back, but that's a minor issue. Everyone was helpful. Price is competitive. Would recommend Public Storage.
IT IS IMPOSSIBLE TO SPEAK TO ANYONE AT THIS LOCATION! SINCE DAY 1..THERES NOT A CUSTOMER SERVICE AGENT TO ASSIST AND IF YOU CALL THEY NEVER..EMPHASIS ON NEVER ANSWER THE PHONE. I WILL BE MOVING MY BELONGINGS FROM THIS STORAGE JUST BECAUSE I CANT EVER GET IN CONTACT WITH ANYONE. IF YOU HAVE ANY ISSUES, TRUST THAT YOU WILL NOT BE ABLE TO SEE OR SPEAK TO ANYONE.
It's impossible to give 0 ... I just stopped by the office and everything electronically. Well I think this should be a good experience but is not . I rent the location with a QR code at the glass door. It looks like everything is so good until I paid . I chose the size and got the app on my phone to open the gate , uhuuu wonderful. Everything is modern and working so well when I get the unit , this unit is inside and has another door with another code , now, the nigthmare starts , I can't get in and I go back at the front office with nobody to help you and the machine inside with a live representative inside on big screen . Call them and ask my question she don't know how to answer my question and told me to call 1800 . I called and got the answer machines and just called back at the live representative, and another one gave a code to open the door to access the storage unit . I open the door and look th space , is so far way for me and I decide going back on the screen with a live representative and ask for move my unit and she say the manager will contact me , and I explain about hour and half I back and forward and nobody is there and I asking for my refund and starting record the conversation for my records because is my rigths , she hang up and nobody answering on the 1.800 number ... I don't recommend that anyone use this service from this company . Is it a nightmare and I waiting for my refund .
Im currently in the process of moving back to Atlanta. I called public storage and spoke with Latifah. She was able to give me the pricing as well as all the info i needed to rent a unit.
I haven't even started my rental yet but I'm already giving 5 stars because of Latifah! She called to check on my reservation and was so helpful. The movers are moving my things to my unit without me, and she made me feel so comfortable and informed about the process. Because of Latifah, I feel I am in good hands. She also told me that her colleague, Ben, was there too if I needed him. She sought no praise, applauded her co-worker, and made me a happy customer already. Kudos to Latifah! 5 stars!!
The issue that had ot got quickly taken care within 12 hours and I thankful that it did. I highly recommend this location if you need extra space to clear out the garage or if you have a love one move back home and you don't have the extra space for all of their stuff. Go see Ben......
Really clean, alway feels safe, and if I have any questions, the folks at the customer service number and the gal who monitors the property are super helpful and friendly!
Awesome property. Well kept and very clean. Staff is amazing, I recommend this property
Very clean facility. New paint and doors are well maintained. Love the gate app for easy access. Manager is very compassionate and kind.
I love how big the units are and how clean the property is.
Maryann is so sweet and kind. Thank you so much
So much cheaper than other storage facilities and much easier to navigate.
A quick review of the “reviews’ given to this location show a large number of reviewers who have only written one or two reviews. I will let me make your own inference, but I find it difficult to believe that the service at Public Storage is so great as to inspire one to write their first or second review, and even remember the name the person helping then.
I rented a storage unit (10x15) at this location for approximately 5 years. Always paid my rent before the 6th of each month. About 18 months ago, the so called “property manager" raised my rent by 40%. I called and spoke to him directly and he basically told me that he could raise my rent to whatever he wanted to. A quick review of my contract proved he was correct! I called the corporate office and they were able to get my rate reduced to a more reasonable level. In hindsight, I should have immediately moved my property.
A couple of months ago, the “property manager" raised my rent to $240 per month. Needless to say, I was not pleased. A quick review of the Public Storage website showed units similar to mine for well under $100. Again, I called to try and negotiate a fair deal and was met with a negative response. During this process, I didn’t pay my rent as I was hoping to negotiate a reasonable rate. I received a call from the “property manager” around the 20th of the month reminding me that my bill was still not paid. I informed him that I would pay my bill and vacate my unit before the end of the month.
I paid my bill in full on Jan 29th and went to move out on the 30th. To my surprise, a lock had been put on my unit. So, there I was with a rented truck and and no way to access my property. No one was onsite at this location (11 AM). I called the location, no answer. I called 4 more times….. no answer. I left a message and headed for the Northbrook location to demand access to my property. We arrived at the Northbrook location and no one is there. By now I am livid and run back home to retrieve my bolt cutters. By the time we get back to the storage unit, the “property manager” had removed the lock! No call, no apologies, nada!
Needless to say, I removed my property and got out of there!
I ended up moving to Extra Space Storage near the Mall of Georgia. I’m paying $60 month for a climate controlled unit. Yup, 75% less than Public Storage! Super nice people who are very helpful. (but I still can’t remember their name.) Very nice location and very clean!
I’m happy to be rid of Public Storage and will never darken their door again. I honestly feel like I was taken advantage of! I hope that this honest review will save others from experiencing what I had to experience with Public Storage!
Very Clean and Renting and Payments are soo Easy
This place looks great and everyone is so kind!
New gutters and pain look great!
Nice clean facility!
The Public Storage 66 Old Peachtree is absolutely immaculate and the manager could’ve any nicer.
Very conveniently located and a great facility!
Rosemary is wonderful, the facility is always neat, clean and accessible, it as also easy to find.
This place is always clean and clearly marked and easily accessable.
The new gutters look great! The property is always neat and clean and they make sure there is never any litter left anywhere!
Nice location. Clean and easy to get to.
This is a great location, and the customer service is top notch. Highly recommend.
Clean Place, seems to be managed very well.
This facility is one of the cleanest storage units I have ever seen. Very pleased with the management. Great job.
very clean storage spaces!
Great location, always clean. Excellent management.
This is one of the nicest storage unit facilities I have ever been too. Maryann is so, so kind. The whole place is super clean and you always feel safe!
Very clean and organized facility. Highly recommended!
Facility is very clean and secure.
Staff is super friendly. Very clean units. Maryanne went above and beyond. Thank you.
The deliveries here are crazy, we got an appt for 14:30 and still nothing after one hour an nohing
Not sure how this place has 4.8 stars. There's never anyone working at this location. if something goes wrong, oh well. I guess.
The access hours say 6am-9p, however at 7am, after I drove from out of state 10 hours, the doors to the actual inside storage would not open with the code that I had just used to access the gate. Again no one was present to assist.
This place is filthy and outdated.
This place then had the nerve to email me saying I have a "warning" for leaving my storage after hours because I was 30 minutes late. I had clearly been there all day and didn't leave and reeenter at any time.
My response is "Maybe you guys should have representatives present to assist PAYING CUSTOMERS. Maybe worry about cleaning this facility! It's disgusting. I pay you guys a lot of money so, SHUT UP, DRAFT YOUR MONEY MONTHLY AND LEAVE ME ALONE UNLESS IM LATE On a payment."
This place is lucky I'm military and can't just remove my things because the whole process is RIDICULOUS and unsatisfactory.
I should've taken pictures of all the broken glass, roaches, bugs and trash, since this place wants to send emails.
Rosemary was delightful to deal with and very helpful. Her disposition was upbeat and friendly. The place was very clean as well.
I rented today. And rat droppings was everywhere. You can tell they dont clean. And if i didn't need to put my stuff some place bc it was so late. I would not have.
Parbatee is Avery nice manager - she have helped me navigate the rental process - so very grateful
Parbatee is AMAZING! I have 9 units and she is so helpful. Would definitely recommend this business!
Tabitha is awesome! Thank you for the great service
I've rented here for about 5 years. The rates continue to go up, and the facilities keep going downhill.
So I've never had an experience in the years that I've been at this unit. Let me start by saying I have a small cleaning company and a few employees that come in to get there equipment that they use to perform their jobs. When getting the unit I was advised this was not an issue and it was never a issue until today. I was in the middle of talking to some new hires and this guy...( He didn't even introduce himself places his head inside my unit and begins saying if these people do not have a unit they cannot be on the property. How rude right I know..I told him I would come down to the office and address the situation. Once I get down to office I let him know don't ever talk to me in that manner again and he needs to introduce himself as well and if there is an issue he could have told me to come to office once done. Then he gets his manager on the phone who is just as rude saying I signed a contract. So I asked for corporate number and the guy on the phone states their just going to right you back to me. This new manager is the most unprofessional manager I have ever dealt with.I will keep on complaning...next stop BBB you do not talk to customers that way.
The on site manager is great very helpful and kind
They didn't even wait six months before raising my rates nearly 40%! Yes that is not a typo! My rates went up over 38% in less than six months at this place! They wait until you get all your stuff in and then they hit you with a ridiculous rate increase! I went to the property to discuss. Asked to talk to the property manager and was told "I am the property manager today." I told the person to have their district manager call me. I also contacted Public Storage via their internet contact and asked to speak to a district manager. Over a week later and still no call. I guess they think this is fair and reasonable. I have had other storage facilities FOR YEARS and never experienced any rate increase much less +38% in less than six months. AVOID THIS PLACE!
The rates are "drastically" raised monthly. $400 would easily go up to$550+ monthly. Based on the market? Gouging tactics
I received excellent customer service, and the person that helped me successfully addressed all of my concerns. I was treated with kindness and patience. It was amazing to be helped by someone who went beyond the extra mile.
Rachel Hudson
From the very beginning with signing up and moving in to recently moving out, the service and everything included was phenomenal. Sidney was great in ensuring my move-out was smooth and successful. She is a great asset!
Atlantis is very helpful
The storage is good and the customer service is a great deal better than I experienced before when I first got the storage. It's great to see that the complain was taken seriously and changes were made.š
Diamond is the best property manager I have met thus far. Very professional and helpful! This place is not afraid to go above and beyond for their customers
Super easy and quick process to obtain a unit. Spacious options. Convenient location. Great staff. Low rates. Great concessions.