Public Storage Self-Storage Units at 4951 Lower Roswell Road, Marietta, GA

Wonderful experience especially Kathy!!!!!

Clean space and had the size I needed. Easy to go back and forth to pick up stuff. Climate control is perfect for me. Kathy has been especially helpful when I had questions.

Ridiculous price increases … from $175 to $403 in a span of 2 years

Renters beware, especially women!!! This location no longer has a property manager and, therefore, no on-site security. When I first came here, there were 3 full-time workers and a couple part-time. They are all fired and were replaced with a screen. Everything has moved to a kiosk, where everything is now digital, and you wait to talk to someone that way. Convenient, sure. Safe, no. Both elevators have expired licenses and do not work half the time, which can trap you inside for who knows how long while it struggles to open the door. (Pic attached was taken Aug 1st) Property is clean, and I've never had a problem with bugs. However, there was never a camera on each aisle, making it a possibility to be snuck up on and there wouldn't be a recording to prove it, which has happened to me twice in the few years I had a space rented. They are constantly increasing the price, sometimes only giving you a month's notice. Typical greedy corporation.

Storage unit is clean. Elevator needs cleaning or at least swept.

JANICE IS YOUR BEST ASSETS IN YOUR COMPANY. SHE ASSISTED US WITH USING YOUR facilities. She is indeed the best

Kay was a joy to work with! Very personable and patiently answered all of our questions. Made the process quick and easy.

Brenette R. Was very impressed with her customer service was outstanding she took care of me very happy customer.

We took some time deciding on the right storage space we wanted for our needs and working with Kay to determine the best spot made the process easier and even enjoyable at times, haha! Kay is easy to talk to, helpful with providing suggestions, and just a kind and compassionate person. We noticed an air conditioning problem on our level, and she was quick to resolve the issue and notified us when it was repaired! We are pleased with our experience at this location and would recommend it to others!

Kay was awesome. She helped us get the unit we needed and was fast at getting us set up.

Kay was great. She was personable, patient and very helpful. The space we rented was perfect.

Kathy, Harrison and Kay were great with helping us find a storage unit to assist us with our move!!!

With many stressful things to deal with in a move, a giant stress point was alleviated by Kay at the Lower Roswell Rd location. She made renting and processing extremely easy.

BEWARE! If you rent from this place, expect your rent to be increased yearly at an insane pace. My rent this year is going from $146 to $204. That’s a 40% increase. Stay away.

Kay was awesome! She showed me a few different sized units so I could get the right one. Super clean facility!

Called today about storage and Emma was very helpful and answered all of my questions!!

No property manager on site anymore and my monthly rent went up over 10% starting in December, the second monthly increase in 2021. This morning, there are no carts for loading and unloading to/from your car. Of course there is no one to find them. While this facility is nice and clean, there is no service. Don’t be fooled by the bait and switch internet rental rate either.

Latoya was most helpful, straight forward and informative. I highly recommend this location for your storage needs.

Great communications and availability. Always available and willing to help when needed. Appreciate all the help so far with my unit.

Guy let me charge my phone.

The service from the employees is always great and helpful.

Wonderful customer service by Bernadette and Cathy

Jason was very helpful. Units are clean and convenient.

Justin was great

Good priced storage unit🏬 All units are indoors & heated/cooled. Clean & usually not too busy☑️

Latoya was fantastic! She was very thorough and patient with us (first time movers). We definitely recommend this facility. Someone give her a raise!

Justin was super! His knowledge of product and the area along with his warm and inviting personality made my experience renting a storage unit flawless!

Used several units over the course of 6 months - the staff was very professional, the unit was clean and I felt my belongings were safe. Prices were fair compared to others.

The staff at this facility was extremely accommodating and pleasant to work with, very helpful and lovely, I will recommend them for your storage needs.

Great facility!

Can you store vehicles?

This is a great storage place. It is always very clean. The mgr is always friendly.

Good clean facility. Very secure - almost too secure with having to re-enter my code every time I go out to the car and come back in!

I have been "storing" at this location for years now athough the location is no longer as convenient to my daily commute as it once was. The facility is clean and feels safe. The on-site, Justin, is an incredible front man. He is always warm and welcoming which is greatly appreciated and shows that he is truly passionate about the customers.

Justin was great!

Great, thoughtful, professional service. Definitely recommend.

Great job stevie

Jason was incredibly patient and professional. The rental process was seamless and quick.

Dona is great. The best property manager I could've wished for. She took the time to help me. If you are a veteran please let her know.

Excellent facility to keep your stuff in great condition. Staff is friendly and professional. Never had any issues with damage or billing.

Jason is nice

Just closed out my storage unit here after having rented for 13 months. I have only nice things to say about the place. Jason and Stevie work in/run the front office. They are very kind, polite, and professional. They are always willing to answer questions or help out. The place is well lit and easy to access by car. I felt safe going to the storage space on my own. Each client has their own code for the front door as well as to call the elevator. The elevators' have a healthy wait time to easily move a cart into the elevator without it closing in on you. There are at least four or five large carts that are readily accessible for your moving needs. I would definitely choose to store here again.

It was a pleasure working with the team at the Public Storage on Lower Roswell Rd in East Cobb. The facility was always very clean, in perfect working order and completely met our needs for short term storage. We will certainly do business again should we require extra storage!

Working with Jason at Public Storage at 4951 Lower Roswell Road was easy, efficient and prompt. The units are clean and well lighted. The prices are competitive. This was exactly what we were looking to find.

Very positive and easy process! Great customer service on site. Safe and secure.

I have been using this facility for years. Jason and the other employees do a wonderful job. They are friendly and I always feel safe when I am on site. I would recommend this Public Storage to anyone.

Merry Christmas Stevie!

Always good customer service

Jason: helpful, efficient, professional. Office: has packing materials at hand should you need them. The storage: clean, handy, good location. The loading area has a separate entrance and carts inside for the storage-stuff. The elevators are roomy (there's 2 of them).

Just moved some things into a 10x10 space, and the entire experience was fantastic. I was able to pick a unit for my storage needs and reserve online, then when I came in, the manager took me around to look at units. He wanted to find one in a very well lit area which is something I would not have even thought of. Then, he demonstrated how to use the lock to make sure everything was secure and demonstrated how to use the keypads. Then I was able to sign docs and pay rent in just a few minutes and start moving in. The pace is super clean, temperature controlled, and in a great area off Roswell Road. This was such a great experience.

Great store super clean

Even though we went with another Public Storage location due to proximity to our new house, Jason was knowledgeable and extremely helpful in pointing us in the right direction and providing us with helpful tips. I would highly recommend Jason and this facility.

Property is clean

Got the job however management was not friendly stiffness she has not been around Africa American much

Jason is so nice every time I have to pack up anything and move to my storage. His customer service is amazing. The location is always so clean.

I needed a small storage space. I met Jason at the property on a Saturday to secure the space. On our way to the building, we encountered a very upset person that was threatening to call the police, etc. Jason handled the matter professionally and, with apologies, asked if I could come back the next day, as it looked as if the matter would take some time to resolve. I gladly went back in on the following morning, secured my space and thanked Jason for taking care of everything so well. I've only had the space for a week, but I am very pleased to be doing business with Public Storage in East Cobb.

Lu went above and beyond in making sure I rented the perfect space for my needs. Very professional, patient, and kind...Public Storage is lucky to have him!

Thanks Lu for your assistance with securing my storage unit. Great experience, quick and he was very friendly.

Manager Jason made checking in a breeze. I was in and out in no time.

Public storage on Lower Roswell is a very good storage facility. The Manager is very responsive to any requests. The facility is kept clean too.

Alesha was awesome!! Thank you

Great service Alicia and Jason!

Great customer service and clean facility! Would definitely recommend to others.

Awesome customer service here at this Public Storage in East Cobb! Each encounter I’ve had over the year has been positive. Very reasonable prices and great accommodations! Highly recommend!!

Stevie was great with helping us get a space great customer service was in and out

Came in to pay my rent and was greeted with great customer service as always

I just cleaned out a locker I'd had for 5 years. Jason was helpful to us at the beginning and couldn't have been more helpful along the way. The facilities are clean and well-kept. I highly recommend this location.

Higher than most

Great property

Great Customer Service, clean facility, well lit at night. Would definitely recommend.

Great service really good job

Jason was very nice and professional. Facility was clean. Would definitely use again.

Jason is extremely knowledgeable and so kind when you see him. The property is kept very clean and tidy inside and out. If you need storage space this is the right place. Even when we go after office hours it still feels safe and protected. Everything is well lit and if there are any concerns they are handled immediately.

Update....sadly they just keep raising the rates so we have found another storage place and left this one....also we think there may be someone living in one of the units!!! Unfortunately, they bought the place we moved to, and I'm taking my rating down to 1 star. So sick of their constant rate increases!!!

Great awesome crew especially Donna and jason

Jason and the team run a great storage facility! It was my first time renting a storage unit and the whole transaction was very easy and reasonably priced. The property is well-maintained, and I felt safe coming to the unit alone outside of their office hours. Thank you!

This property and management (Jason is the best manager)has been fabulous for the 6 years I’ve rented space here. I highly recommend this newer property, which is kept in excellent condition! Be sure to check out on line deals .

Stevie was very knowledgeable and everything went well, thanks Stevie

Property 25773 was fantastic to work with! We were only in there for 2 months but moving in and out we're was an easy process. Always great to not have to jump through hoops just to cancel. I fully recommend this place for anyone who just needs easy.

Stevie and Jason were both very helpful, kind, and thorough. I am grateful for their professionalism. I appreciate you both. Thanks!

Jason was very helpful. He followed up promptly and was very efficient and professional through the rental process. Thank you!

This is a very clean and well run facility. Jason the manager is terrific and is very helpful and thorough. He remembers me every time which I appreciate.

Jason the manager is Fantastic. He even remembers your name and I only see him 1-2 times per year. My son signed up for a unit at the holiday sale. Made the reservation online and was also called to confirm. We arrived with a truck full of stuff only to be told by the person on staff (not Jason) that they had units but none at the special price. They tried to send us to another facility. We call the area manager and district manage but ZERO help. So we went and found another location. Then due to the poor service I relocated my stuff after being there for 5.5 years. Caution to on the BAIT & SWITCH tactics they use.

Property Manager is first class!! Facility is well secured and clean. I would definitely recommend this Public Storage.

Very clean, organized, secure.

Jason and Josh was nice and goof guys

Great facility, clean, safe. staff is friendly

Guys are nice- Jason is nice , miles too

Jason & Miles were very helpful & courteous

Great service.

Great customer service. We got there at closing time and Jason took the time to help us find and access our unit we haven’t seen in 8 years. Jason was the one working there, not myself.

Great service!!

Awesome service. Clean and great location.

We been here just a couple months, but this is a great storage facility. The manager, Jason, is excellent to work with in getting things setup. Easy access to the building and a two step security access which is reassuring. Great lighting inside and very clean.

Jason was helpful and the property was very clean. Highly recommend!

Jason was just so helpful and wonderful

Awesome service & clean property

This is my friends storage unit.

Very secure and clean storage place.

Awesome service provided and clean! Feel sure that my items will be safe and secure. Thanks Jason.

I have rented storage units for several years and have had only good experiences. All of the staff is always professional and helpful. My only suggestion would be to provide more dollys. Unfortunately, customers take them and Public Storage has to keep replacing them.

Niyah was fantastic!!

Niyah had excellent customer service. Although I’m not ready to purchase a storage space at the moment she has shown me a great space for an excellent price. I know when I am ready to move to Georgia I will come to this location. Don’t let her go!! She’s Amazing!!!

Great place! Very clean and great customer service. Definitely recommend storing with them.

Justin was very professional and helpful when I needed to get some of my gear into storage. The facility was clean and secure and that is what I look for when storing my stuff.

Great price and onsite staff. Couldn't be easier.

Very helpful enjoyed our visit hope to do business again at public storage Thanks Nadia and Jason

Always polite

Jason & Carlene are great! I used this facility (10x10 conditioned unit) for almost two years to store some furniture between two moves. The staff was super helpful and always went above and beyond to make sure my questions were answered. The facility is secure (needing a code to both enter and go in the elevator) and I felt my belongings were safe. Thanks for making this challenge between homes easy, public storage!

The service received from Carlene was awsom. She was informative and patient at answering question.

Great location. Very clean, well lit and maintained. Very secure and safe. Responsive , capable staff.

Great people! Very clean location.

Justin was super helpful and gave me ways to pay my bill online. He was very sweet and polite!!!

This facility’s clean and well run, and Jason is always aa pleasure and help.

Carlene assisted me over the weekend with selecting proper storage size and materials for my packing needs. she was very professional and friendly. Thanks Carlene!

Quick and easy. Had everything I needed for my belongings. Carlene made everything so easy and was very helpful in the process.

Great Customer Service and well maintained.

Carlene was very courteous in helping us set up our storage unit. She even walked us to the unit and explained everything. It has been an easy process.

Carlene has been a huge help with our two storage units. I definitely recommend Public Storage on Lower Roswell Rd.

Carlene was friendly & EXTREMELY helpful, can't say enough good things about her. Great experience!

Great location, facilities where clean. When we got there we got an upgraded unit and closer to the door. Carlene was great and she was very helpful and professional with everything!

Everything was seamless. Carlene was great. Got a great deal on summer kick off sale, plenty of space, clean, climate controlled, and easy access. Thanks Carlene!

Great experience. Clean and staff is extremely helpful.

Recently rented from this Public Storage. Carlene was amazing! Helpful, friendly and funny! I went at the end of the day and she made my day! The place is very clean also.

Carlene is very nice and helpful. The beat customer service and clean facility.

Carlene was great and very helpful. Had my paperwork ready when I got there. Thoroughly explained everything. Best prices in East Cobb.

Clean place easy access double security great staff thank you. Carlene is great!

Carlene was very helpful! I am glad I chose public storage. She answered all my questions as I've never had storage before. She walked me through the property and explained every detail. Great service. Convenient location.

Easy setup and fast.

Friendly, secure, helpful

Great staff - worked with Carlene who is wonderful! Place is clean, staff is friendly and conscientious. Good security measures.

Carlene was very helpful and informative.

Great location!!

I've always had a pleasant experience with staff and management. This location is very clean and well kept.

This is my second time accompanying my sister to a storage - place is nice , clean - was nice people -

Carlene was awesome! I was clueless as to what size I needed and she helped me pick the perfect unit. I strongly recommend this published storage location!

First time renting a storage unit and Carlene was helpful in answering all my questions.

Carlene was fantastic and helpful! Enjoyed my time

Dedrick was courteous and quick to get my rental all set up.

This is my first time getting a storage room Dedrick was so helpful with everything he was awesome!

Dedrick was so helpful. He showed me the space and showed me how to reserve a storage unit online for when I was ready. Such an excellent asset to the Public Storage team! I also worked with Carlene to purchase the right mattress cover, which she had alot of information about, and she acknowledged my concern about the lights being out above my unit and said they would fix it promptly. Such a nice person to have on the Public Storage team! Love my unit!

Dedrick was so helpful. Glad we came here. His great knowledge helped make this move so easy.

Carlene was most helpful for all my needs!

Access to storage units is easy, facilities are always neat and clean, and Jason the manager is great to work with and always there to help and assist when its needed. Thanks Vern

Clean and lit bright - love first floor access

services was great. had no problems

Carlene Rocks!!!

Carlene provided excellent service. Very knowledgeable professional and courteous!

The East Cobb Public Storage facility alone is very very nice, clean and safe, however what makes this place GREAT is the extraordinary amount of customer service that Jason provides tenants. It makes sense after all that something as commoditized as a "storage unit" could only become an actual pleasant experience is by adding people....people like Jason. Thank you Jason & East Cobb Public Storage!!

Great service from Carlene as well as the other staff members! Carlene was prompt friendly and dedicated to assisting me with my account. I would recommend this storage location any day! Superman Mike

Great location, clean property and friendly staff! Thanks Carlene and others for help making my move so easy and stress free as possible!

We have two units with them and they've been a great help while moving.

Clean, Well maintained. Staff was great.

Very good staff. Carlene was great.

Public Storage has been great! I have been very impressed with how clean and well maintained the facilities are. The units are very accessible, which makes it convenient for moving things in and out. Jason, in particular, has been extremely helpful!

Jason was awesome!

Wonderful service. Carlene explained everything and made sure I understood how the security systems worked. Additionally, the facility was very clean.

Carlene was great. Professional, friendly and knowledgeable

Public storage has been excellent. Facilities are always clean and up to date. Temperature controlled units never presented any mold, mildew or odors. Staff is extremely helpful and courteous. Would not hesitate to recommend them.

I've been using this facility for more than a year and have found it to be always be a clean and well run facility. Carlene, in particular, is a great manager and has always been extremely friendly, very helpful, and exceptionally knowledgeable about both the property and the area. She's always willing to answer every question I have. I give 5 stars to both Carlene and the facility.

great staff safe storage highly recommend this place. do Internet pricing

I have just rented a storage space; the premises are clean, easily accessible, The manager Carlene was very patient, friendly and helpful. I'm looking forward to starting my belongings in that space.

Carlene did a great job helping me out today! Answered all my questions in timely manner!

Carlene was very knowledgable and helpful. The units were extremely clean and easy to access.

I came to public storage to view my reserved unit and Carlene the property manager was a great help with everything I needed to know Including helping me with packing materials. Great experience!

Carlene was so knowledgeable and helpful! This is by first time renting a storage unit. The condition of the units are spotless and climate controlled. No musky odors here. Ask for Carlene. She will put a smile on your face.

I came by recently to Public Storage to check out the rates and to see if it was a place i felt comfortable leaving my belongings and it was. The facility was clean and the employees were very nice and helpful. Aleesha and Allie were amazing in answering all my questions. I give this place 5 stars and recommend it to anyone who needs storage space.

Carlene was great. Overall great customer service, clean and safe facility. Free carts. Bring your own locks, way overpriced locks.

Cheap storage for the short time I needed it. And when I really needed it. Agent Carlene answered all of my questions informatively and helped me find the best option that suited my situation.

Excellent customer service!! Aleesha is awesome!!!

Jason Mallone at the lower Roswell store has been such a big help to me while I stored my life at his location!!!! I have been there for a yr now. I went through a divorce and he made this experience easy. I had forgotten to lock one of my units up one weekend and jason Reyes to contact me several times leaving kind and professional message. The last message he had told me that he put his lock on my unit and moved the stuff that in left in the hall to a safe unit with a lock!! When I got to the unit he was there as I apologized, with his warm smile and confident attitude. Jason is to be commended for his professional knowledge and kindness!!!

Awesome experience. Would definitely recommend to anyone!!

Aleesha and Carlene was excellent with their customer service. Great experience and looking more to doung more business with them.

Carlene and Aleesha are awesome!! Very prompt and polite.

Great!

We have used numerous storage lockers in three different states over the last 30 years. We have NEVER seen as clean and well run a storage facility as the Public Storage site on Lower Roswell Rd. And the best part was the professionalism of the manager, a young lady named Aleesha. She took the time to show us our options and did the paperwork quickly and accurately. We highly recommend this facility if you need a storage locker in East Cobb!!

Jason was incredibly helpful. I locked my keys in my locker and he helped me find a nearby locksmith. I'm incredibly grateful that he was so reliable

Great property.

Aleesha was extremely nice and helpful. Nice, clean facility. I would recommend.

Very nice property great staff

I have rented a storage space at this location for several years. Both the facilities and services have been most impressive. The current site manager, Jason, has stepped up each time I've asked for his assistance. The lady that works on his days off, is also great. They even call to remind me to pay the rental fee on time to avoid extra cost. Thanks to theses calls, I've never had a late fee. As long as I need extra space, this location will be my place. I highly recommend Public Storage at Lower Roswell Road.

Prompt service! We walked in, and Jason greeted us immediately. We had been disappointed at the last location because they were at almost 100% capacity and had no units at our size or larger available. Jason not only had units available, he had several to choose from. He quickly locked up and showed us the unit. I was impressed with how neat, clean, and quiet the facility it. There were no mars on the walls or marks on the floor. You'd think this place was brand new. Our unit looks like it's never been used either. They really do a great job keeping this place clean. Security is top notch with codes required to enter the building and the elevators. There are security cameras throughout and access is monitored. There are sprinklers too. All units are climate controlled. We got great peace of mind and a great deal as well. If you need storage in East Cobb, check these folks out.

I have never enjoyed the experience of moving. However my experience today was wonderful. Ms Veronica was courteous and very helpful suggesting items I never considered using before.

Public Storage was quick, easy and polite to use . The facility is well kept and we never had a problem with anything. They were quickly available for any questions or concerns that we had.

I'm very pleased with the facility. It is the cleanest facility that I have ever used. The staff is professional. The manager was helpful and courteous. I needed some extra space for climate controlled storage. I found a place close to my house and got a great rate online.

I was a customer of Public Storage for 10 months. I was very pleased with the professional front staff. Tasha was always very kind and courteous with any contact I had with her. She was willing to help me with any issues or concerns I addressed with her. If I ever need a storage facility in the future, I will certainly return to the Public Storage facility located at 4951 Lower Roswell Road, Marietta, Ga.! I was treated like family. That is rare in todays society. Keep up the good work Tasha and Public Storage.