Public Storage Self-Storage Units at 4951 Lower Roswell Road, Marietta, GA

Best Public Storage location I’ve ever rented from! Despite not having on-site personnel, the virtual assistant Ms. Angela was absolutely phenomenal with the level of customer service provided. She answered all of questions and concerns and even followed up with a phone call the next day to confirm my account changes. Great to know excellent customer service still exist!

Super customer service. Facility is very clean and always temperatures controlled perfectly

This is a fantastic storage facility. Easy access to the units. Super clean. And the staff are incredibly helpful and knowledgeable. The property manager Yvonne is always available to answer questions or help. Will definitely use this storage space again!

Everything is grande

I would love for employees to be back in person at this location. I rented a storage unit with the help of a virtual assistant. She was great! Very helpful, kind, and she answered all my questions. However, the kiosk was not a fun experience for me. I would touch the screen to move forward and it wouldn't work, it lagged, and it wouldn't allow me to scroll down to read the agreements I was signing for. I think the kiosk should either be updated, changed out entirely, or the company brings employees back to this location. Overall, the storage unit itself and the environment was fine. I was able to easily store all my items without a problem. The location had multiple storage unit options and the prices were reasonable.

Very nice and clean facility, good service

The rental process took all of 5 minutes and was able to find a location nearby at a great price on their website. The next day I was able to access the unit easily.

I recently had a great experience with a representative of Public Storage, and I couldn't be happier with the customer service I received. Angela was incredibly helpful throughout the entire process. She took the time to address all my questions and concerns, making sure I felt comfortable with my storage choices. Her friendly demeanor and professionalism truly made a difference. The facility is clean and well-maintained, which added to my overall satisfaction. I highly recommend Public Storage, especially if you have the chance to work with Angela!

Kathy was a great and professional

Yvonne was great! She was very helpful and she was able to ask all my questions. The location was clean.

King People and crean faciñities.. wiññ be back again.

Yvonne is a great helper she is also very nice and helpful thank y'all for y'all's support and kindness

Great storage location

Great service

Good auction unit Latoya

Angela and Latoya were patient, helpful and professional helping me resolve my storage needs. Definitely made the experience easier.

Good job Yvonne

We had a quick and easy experience renting our storage unit between moves. Our move out was made so much easier thanks to assistance from Yvonne in the front office! She was extremely helpful in making sure our departure was a smooth process.

Yvonne is amazing & so kind!!! She was incredibly helpful in making sure I had what I needed! Great clean facility!!!

Excellent location and service

Convenient location and clean facilities but shortly after renting the rate has gone up three times in less than a year . If you only need short term it’s ok if long term look elsewhere .

Great customer service experience. Friendly staff. Thank you

Great customer service

Great service! The team was super nice and helpful!!

Clean space and had the size I needed. Easy to go back and forth to pick up stuff. Climate control is perfect for me. Kathy has been especially helpful when I had questions.

Wonderful experience especially Kathy!!!!!

Ridiculous price increases … from $175 to $403 in a span of 2 years

Renters beware, especially women!!! This location no longer has a property manager and, therefore, no on-site security. When I first came here, there were 3 full-time workers and a couple part-time. They are all fired and were replaced with a screen. Everything has moved to a kiosk, where everything is now digital, and you wait to talk to someone that way. Convenient, sure. Safe, no. Both elevators have expired licenses and do not work half the time, which can trap you inside for who knows how long while it struggles to open the door. (Pic attached was taken Aug 1st) Property is clean, and I've never had a problem with bugs. However, there was never a camera on each aisle, making it a possibility to be snuck up on and there wouldn't be a recording to prove it, which has happened to me twice in the few years I had a space rented. They are constantly increasing the price, sometimes only giving you a month's notice. Typical greedy corporation.

Storage unit is clean. Elevator needs cleaning or at least swept.

JANICE IS YOUR BEST ASSETS IN YOUR COMPANY. SHE ASSISTED US WITH USING YOUR facilities. She is indeed the best

Kay was a joy to work with! Very personable and patiently answered all of our questions. Made the process quick and easy.

Brenette R. Was very impressed with her customer service was outstanding she took care of me very happy customer.

We took some time deciding on the right storage space we wanted for our needs and working with Kay to determine the best spot made the process easier and even enjoyable at times, haha! Kay is easy to talk to, helpful with providing suggestions, and just a kind and compassionate person. We noticed an air conditioning problem on our level, and she was quick to resolve the issue and notified us when it was repaired! We are pleased with our experience at this location and would recommend it to others!

Kay was awesome. She helped us get the unit we needed and was fast at getting us set up.

Kay was great. She was personable, patient and very helpful. The space we rented was perfect.

Kathy, Harrison and Kay were great with helping us find a storage unit to assist us with our move!!!

With many stressful things to deal with in a move, a giant stress point was alleviated by Kay at the Lower Roswell Rd location. She made renting and processing extremely easy.

BEWARE! If you rent from this place, expect your rent to be increased yearly at an insane pace. My rent this year is going from $146 to $204. That’s a 40% increase. Stay away.

Kay was awesome! She showed me a few different sized units so I could get the right one. Super clean facility!

Called today about storage and Emma was very helpful and answered all of my questions!!