Public Storage Self-Storage Units at 10860 State Bridge Road, Johns Creek, GA

Brittany was very helpful.

I have rented multiple units for years. It’s all feels like a bait and switch. They get you in then continue to raise rents. They used to raise rent $30 or $40 a month but now they’re so bold they just raised rent on one unit by $130 a month to $456. Ridiculous! This is more than retail rent. Be very careful when you rent from them. Be ready to move out when they increase your rent from $176 to $456 a month. Edit — leave it to Public Storage to increase rates again! 21% increase on a small parking space. $242 a month for a single small parking spot! I was paying $76 a month for a space less than 4 years ago. This reflects a 218% increase. Absurd what they charge for long term customers and how they take advantage. I hope one day these business practices come back to bite them.

Very nice facility to do business with.

Awesome Place and great Service...John is super helpful.

I recently had a highly frustrating experience with Public Storage. The online reservation system directed me to visit the State Bridge location for payment. On arrival, I was greeted by just a kiosk with a virtual assistant who informed me that they couldn't assist and that I needed to go to the Medlock Bridge location where a manager would be present. Upon reaching the Medlock Bridge location, there was no sign of any manager. After a call to the office number, I found out that the manager was at another location and would only be available around 4:30. I made my way back to the Medlock Bridge location later on and finally got my storage unit sorted. However, the inconvenience didn't stop there. After receiving my storage unit number, I found a lock on the unit! Multiple calls to the office and the 1-800 number went unanswered. I even tried their online chat, only to be told they couldn’t help and I'd need to contact the property manager. The following day, I called the office again. The manager simply said he'd check the unit close to closing time. It's absolutely infuriating. I paid for a service I can't utilize, and there's been no offer to compensate for the time and money wasted. I expected much better service from a reputed company like Public Storage. Would not recommend based on my experience.

Robert is the best! He was so helpful and kind and even went and found us a cart!! Marge was very helpful in helping us get a new unit! Thank guys!!!

Good location. Doesn’t have a person there just an automated system which I loved.

Great system… Robert was excellent!!