Public Storage Self-Storage Units at 4340 Dunwoody Park, Dunwoody, GA

Great service. Last at front desk has been there for 17 years. So nice! Easy process!

Lisa was nothing short of amazing!!

After 50 years in retail, I thought I had already experienced the best customer experience people in the business. I was wrong. Akia at Dunwoody Park Public Storage has taken over as the best consumer experience I have ever had! She is amazing! If you need storage of any kind, go to the Dunwoody facility and ask for Akia. She will take great care of you! Thanks Akia!

The passion the property manager Kia has for the property, tenants and visitors makes experiences with Public Storage rewarding. She is able to answer questions, solve challenges and greet all with effective customer service. This location sits in a nice quiet and clean area despite hwy 285 being at the end of the street.

Akia & Tianna were super helpful. This was my first time at this location and every question I had they they were pleased to help.

Mi amigo mihila manager excelente atención y muy amable y cortes

Akia is is so pleasant, helpful, and personable. I choose this location despite the fact it is not the closest to my residence because of her care! I would recommend booking here. I also appreciate that I am able to get a hold of someone at this location! Second review: 3/3/25 I want to add to this review and share that the company/hiring team did an amazing job hiring people who truly care for others. Mihila was so helpful today. I came to the physical location to make a payment on my account. I have been storing my belongings at this location for almost five years now, and I am displeased with the frequent price increase. It is disheartening to be continuing to pay more and more every few months especially because I am not receiving anything in return. Regardless of the companies inconsideration, I appreciate Mihila for being and ear/great support and explaining the company policies in an understandable way.

I’m only giving 1 star because as someone who has a unit here which means I pay monthly it’s beyond frustrating that the distract managers and those who are above think it’s ok to have 1 person working then requiring that 1 person to split shifts in a day at another property in addition to this location. Well from what I know now it’s done at all the properties that need help. It’s not the employees fault it’s the higher ups and I’m sick of it!! I don’t pay for my unit and constantly getting price increases to deal with no one to help me in the office. Public storage you have the money to pay your employees properly and also have more employees. Stop being greedy with increasing the monthly costs and instead do better with hiring. The lady Kiandra (probably misspelling) she’s an amazing employee so again it’s not her fault but something needs to change!!! I have drove to the office several times and yes I have called before coming.. and there is no one in the office. I’m wasting my time and gas so it’s beyond frustrating on top of the issue of increased costs!!

I am extremely disappointed and frustrated with the service at this location. The elevator has been out of order for the past three days, and there seems to be no urgency to fix it. I have been forced to keep my luggage in my car, as the staircase is also inaccessible for moving in or out. This level of service is unacceptable and has caused significant inconvenience.

This storage facility is quiet and lowkey. I had locked my keys in the car and front office staff was very helpful with assisting me in that stressful time. They went above and out their way to help me which was greatly appreciated. Thank you Daniel and Yonas!

excellent customer service. very impressed

Lovely atmosphere.! Kind generous staff, walked me through everything with awesome rates.! Glad i chose thus location!

I had a wonderful experience! Akia and Mihila couldn’t have been kinder. They were extremely knowledgeable and accommodating. Every question I had was answered and there were no surprise fees, unlike experiences I’ve had with other rental companies. I would recommend this company, especially this location (4340 Dunwoody Park), to anyone looking to rent a storage space!

Very clean storage space with a very hospitable and knowledgeable staff. 5 Stars!

I had an AWESOME experience starting a rental at this location!! Akia is so sweet!! She helped me to figure out what size unit I needed as well as, assisting me with completing the online set up! Please do choose this location for your storage needs 😊

I recently had the pleasure of working with Akia at Public Storage in Dunwoody, and I cannot praise her enough for the exceptional customer service she provided. From the moment we walked in, Akia greeted us with a warm smile and a genuine willingness to help. We encountered a bit of a hiccup while moving our belongings into the storage unit, specifically, we had some trouble maneuvering our items in the elevator. Just when we were starting to feel overwhelmed, Akia stepped in with an incredible solution. She took the time to assess our situation and quickly devised a plan that made the whole process much smoother. Her expertise and resourcefulness turned what could have been a stressful experience into a seamless one. Not only did she assist us in resolving our elevator issue, but she also went above and beyond to ensure we felt comfortable and supported throughout the entire process. Her positive attitude and dedication to customer satisfaction truly set her apart. It’s rare to find someone who genuinely cares about their customers’ experiences like Akia does. If you’re looking for a storage facility with outstanding service, look no further than Public Storage Dunwoody. Thanks to Akia, we felt valued and taken care of every step of the way. She is a true asset to the team, and I wholeheartedly recommend her to anyone in need of storage solutions. Thank you, Akia, for making our experience so positive!

Hey not sure if the owner of this place is fully aware but for this to be a low traffic low interaction business. The lady by the name of Akia is amazing. Above and beyond helpful and polite! She needs a raise.

There was certainly team spirit in the atmosphere. The staff was dynamic like none other. They made sure I saved money & got more of a deal than I bargained for… Akia & Antoinetta are deserving of raises.🤓🎤🖤

Antionelle and Akia at the Dunwoody Park location are amazing!!! Amazing customer service with great work ethics!!! They went over and beyond to help me. I was having a difficult time with the process of working the app for door access, they helped me with explaining how to operate. I really appreciate their patience. Antionelle has wonderful phone customer service, she assisted me on the phone with my storage rental inquiries. Thank you both!!!

Akia was great. Wonderful customer service.

Outstanding customer service, in the most critical moments!

Kia, At Public Storage was professional, patient and provided impeccable customer service. She went above and beyond the call of duty helping me make my delivery successful. Thanks Kia!

Kia was very knowledgeable and very helpful!

⭐️⭐️⭐️⭐️⭐️ I had the pleasure of being assisted by a gentleman named Tae at Public Storage, and I was truly blown away by his kindness and professionalism. From the moment we walked in, Tae made us feel right at home. He offered us water, which was such a thoughtful touch, especially on a hot day. When he noticed I was struggling with my little one, he graciously offered to hold my child, allowing me to handle my storage needs more comfortably. Tae's genuine humanity and warm-heartedness turned what could have been a stressful experience into an absolute delight. His attentiveness and willingness to go above and beyond didn't just meet our expectations but exceeded them by miles. Public Storage has a gem in Tae, and because of his exceptional service, I will always choose this location. 10/10 would recommend to anyone in need of storage solutions! Thank you, Tae, for making our day a little brighter.

I cannot say enough good things about Akia and her staff at Public Storage. I’m always greeted with a warm welcome and they are very communicative and accommodating. I’m so glad that I found this location. The new Reno’s are really nice too!! They’ve added additional safety measures at the entrance which also makes me happy!

The customer service given to me by Kia was fantastic! She is joyful, pleasant, knowledgeable and professional. I appreciated all her efforts to accommodate me in the storage process from start to finish. Great job! Thanks again!

I cannot recommend the services provided by Akia at Public Storage enough. Alia is always so kind and helpful- she’s even helped me out when my unit was at another Public Storage location. She’s super knowledgeable, kind-hearted and always knows just the person to call to get things handled. Knowing your personal belongings are in good hands with a manager like Akia is a great feeling.

This location is amazing and super clean. The people working here are very helpful and full of joy. 5 stars all around

Akia has always been friendly nice and always willing to help.

If you’re looking for a positive experience in the midst of moving, come here and look for Akia! She is incredibly helpful and made the move in easy and pleasant. Dunwoody lifer thats used this location many times, highly recommend.

Akia was just wonderful. Has a beautiful attitude and was a pleasure to work with. Raphael was training and is in the very best hands to be the best he can be with Public Storage.

Akia has a positive attitude I LOVE PUBLIC STORAGE!

THIS WAS THE ABSOLUTELY WORST EXPERIENCE OF MY LIFE, AND THE COMPANY DID NOT CARE AT ALL. THEY ALLOWED MY UNIT TO BE ROBBED. THEN WHEN I POINTED OUT THE GLARING SECURITY RISK THEY CORRECTED THEM WITHOUT PROPERLY COMPENSATING ME. I LOST EVERYTHING I OWNED IN THE WORLD AND THEY SCOFFED AT ME. ABSOLUTELY EVIL EVIL PEOPLE AND A HORRIBLE EXPERIENCE.

Akia waa wonderful. I was rerouted to this location because the person at my location did not show up. Akia took her time and showed me how to complete my reservation and then she trouble shooted when I was unable to complete the reservation online she took over and transferred the reservation to my desired location. She even called and had her coworker check to make sure the space I needed was available. I am so happy we came here and met Akia. She made a stressful situation so much better.

Akia is always the best!!!

Amazing Women So Polite So Helpful Just the sweetest women ever!! They helped fix my issue within minutes!!!! Truly hard hard working women!!!

Akia was very professional and proficient!!!! The best customer service I have received all year! She had a very pleasant spirit that was noticeable as soon as we walked through the door!!!! I would highly recommend she runs all of the locations !!!!!! We need more Akia’s in this world!

Akia was very helpful and attentive from the beginning to the end for all my needs and I am very appreciative and will definitely recommend this location to anybody who’s looking for some extra space.

Ms. Akia provided me with great customer service!! In this day and age you are lucky to get a hello. When I walked through the door I knew I was in good hands. I didn't know what I needed and was really all over the place with this unexpected move and Ms. Akia took her time with me and got me just what I needed. Thank you SOOOOOOO much Ms. Akia you are the best ever.

Brittney W. is so nice & very helpful ! Would recommend 9/10

Ania was phenomenal and gave great customer service while she was training Great job

My interaction with both Alia and Demonta have been the best part of my day today and moving process. It was pleasure being served by them. The information received was both understandable and relatable. I appreciate the professionalism. Thanks so much for your service. I’m looking forward to seeing you both again!

Lavon Edwards this young man was very knowledgeable and professional. It was a wonderful customer service experience.

Big shout out to Public storage for their excellent service, helping my family to get setup with the right size and right location. Lavon, thank you for helping us with our unit. I couldn’t have asked for a better assist 🙌🏾

Lavon was exceptional in helping me with moving in. I vote Lavon for CEO!!!

Great unit, easy and convenient facility, and great service. Shoutout to Lavon for all the help!

Appreciate all of the help I’ve had here!! Lavon was a wonderful employee and I appreciate his services!! 😄😃

Lavon. Completely awesome.

I am so so grateful for the service that was provided by LaVon! He was absolutely amazing throughout my entire experience and actually made the stress of moving, stress free. He went above and beyond with his customer service and for that alone I wish I could give this location 10 stars!

Lavon was so helpful and amazing. He was able to solve my issue quickly and provided exceptional customer service!!! Thank You!

I hate I don’t business here.. public storage is worst than insurance companies! Please avoid if you can.. they trick you in then change rates tremendously!!!! And the people are unprofessional … KELLY AT CORPORATE OFFICE IS INCOMPETENT OF HER JOB. And she’s only receptionist!

5 stars is for Connie. Our original unit wasn’t ready and she came from another location to help us out. Immediately my anxiety went away as she transferred our unit to an available one. Thank you so much!!!

Connie as very helpful and prompt with my storage needs!!!!Thank you!!

William went above and beyond to ensure my less than ideal situation was resolved. Thanks to you William, and I look forward to seeing you again. Patricia Long

Very nice lady Akia..thats awesome

The experience over the years has been a very good experience. The staff is always professional and great to do business with.

Best service, great location, Asia and Shaq are associates. 💯 customer service. Get if you looking for storage.